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PetcoListening and
RespondingRon Coughlin, CEO
Petco Confidential | 3
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LISTENINGto our customers
87% of pet parents say feeding their pet food made with no artificial flavors, colors and preservatives is important to pet's health and well-being.
56% say finding healthy products for their pet(s) is confusing
RESPONDINGto what we heard
Petco Opens a Pet Kitchen in New York City, Leaning In On Retail Experiences For Pet ParentsMay 10, 2019
LISTENINGto our partners
RESPONDINGto what we heard
TessaJuly 21, 2005 – Sept. 25 2018
I can’t afford to have a baby at Petco
Parental Leave and More
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Same Store Sales
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LISTENINGwith tools
Voiceof theCustomer
Voiceof thePartner
PartnerIdeasTool