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INDUSTRIAL TRAINING FUND
ITF 2019
INDUSTRIAL TRAINING FUND HEADQUARTERS, JOS.
INDUSTRIAL TRAINING FUND CORPORATE OFFICE, ABUJA.
ITF 2019LEARNING AND DEVELOPMENT
BROCHUREHEADQUARTERS
Opposite State Low-Cost Housing Estate,Miango Road,
PMB 2199, Jos, Plateau State.GSM: 07031786051, 09087204678
Website: www.itf.gov.nge-mail: [email protected], [email protected]
facebook.com/itfniger, twitter.com/ITFNigeria
ABUJA CORPORATE OFFICE:ITF House
6, Ademola Adetokumbo Crescent,Maitama, P.M.B. 126, Garki Abuja.
Tel: 07031786324e-mail: [email protected]
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TABLE OF CONTENT
TABLE OF CONTENT
Profile
Preface
The ITF Profile
ITF Headquarters' Departments & Units
Locations and Addresses of Training Centres
Locations and Addresses of ITF Area Offices
2019 PROGRAMMES DETAILS
Administrative and Management Programmes
Banking, Finance and Allied Programmes
Capacity Building for Human Resource Managers
Consultancy Services Programmes
Engineering, Vocational and Technical Programmes
Environment, Safety, Health and Security Programmes
Information and Communication Technology Programmes
Micro, Small and Medium Enterprises (MSMEs) Programmes
Unscheduled Programmes
iii
he Industrial Training Fund
T(ITF) is committed to the
provision of quality training,
promotion and regulation of training
standard in all sectors of the Nigerian
Economy. ITF equally evaluates and
certifies Vocational Skills, renders
advisory and consultancy services
that meets the expectation of our
client/stakeholders.
The 2019 Learning and Development
Brochure is in line with the ITF
Reviewed Vision: Strategies for
mandate actualization. It is carefully
put together to drive the achievement
of Federal Government's Economic
Recovery and Growth Plan (ERGP), the
economic diversification agenda and
other policies designed to grow the
economy.
This brochure will deliver immense
benefits that will meet the needs of
organizations' workforce from the shop
floor to busy executives in the
corporate suites (C-Suites).
With our team of highly experienced
trainers, we offer the best in learning
and development services.
In the light of the above, I strongly
recommend the 2019 Learning and
Development Brochure to corporate
organizations, institutions of learning,
Micro, Small and Medium Enterprises
(MSMEs) and individuals.
Sir Joseph N. Ari (KSM)
Director-General/Chief Executive
Industrial Training Fund
PREFACE
iv
he Industrial Training Fund is a grade
T'A' parastatal operating under the
aegis of the Federal Ministry of
Industry, Trade and Investment. It has been
operating for 47 years as a specialist agency
that provides, promotes and encourages the
acquisition of industrial and commercial skills
required for national economic development.
Mandate of the ITF
The Fund was established by Decree No. 47
of 8th October, 1971 (Now an Act of the
National Assembly), with the following
Mandate:
§ To Provide, Promote and Encourage
the Acquisition of Skills in Industry
and Commerce with a view to
generating a pool of indigenous
trained manpower sufficient to meet
the needs of the private and public
sectors of the economy;
§ To Provide Training for Skills in
Management , Techn ica l and
Entrepreneurial Development in the
Public and Private Sectors of the
Nigerian Economy;
§ To set Training Standards in all
aspects of the Economy and Monitor
Adherence;
§ To Evaluate and Certify Vocational Skills
acquired by Apprentices, Craftsmen
and Technicians in collaboration with
relevant Organizations;
§ To Manage and Administer on behalf of
Federal Government, the Students
Industrial Work Experience Scheme
(SIWES)
Vision Statement
To be the foremost Skills Training
Development Organization in Nigeria and one
of the best in the world.
Mission Statement
To set and regulate standards and offer direct
training intervention in industrial and
commercial skills training and development,
using a corps of highly competent
professional staff, modern techniques and
technology.
Core Values of the ITF
Commitment
Loyalty
Integrity
Professionalism and Creativity
Efficiency and Effectiveness
Teamwork
PROFILEReimbursement Scheme
The Reimbursement Scheme of the ITF was
incepted in July, 1973. Under the Scheme, the
Fund bears par t o f the cos t o f
workers/employees training and further
education by reimbursing for training
programmes undertaken.
The amended Act of June, 2011 stipulates
that: The ITF Governing Council may make a
refund of up to fifty percent (50%) of the
amount paid by an employer if the Council is
satisfied that the training programmes of the
employer is in accordance with the Fund's
Reimbursement Scheme. The Scheme has
been revised from time-to-time. The seventh
edition Scheme is now in operation. Once the
conditions for paying reimbursement are
fulfilled, prompt payments are always
effected. The aim of the Reimbursement
Scheme is to encourage employers to train
their staff in accordance with the needs of the
various industries or group of industries.
Employers are therefore, urged to intensify
efforts to improve the quality of their
manpower through appropriate and approved
training programmes.
v
DEPARTMENTS/UNITS
n Director-General's Office
n Business Training and Development Department (BTD)
n Administration & Human Resource Department (A&HRD)
n Finance and Accounts Department (F&AD)
n Revenue, Inspectorate and Compliance Department (RI&CD)
n Field Services Department (FSD)
n Technical and Vocational Skills Training Department (TVSTD)
n Research and Curriculum Development Department (R&CDD)
n Information and Communication Technology Department (ICTD)
n Procurement Department (PD)
n Corporate Planning Department (CPD)
n Internal Audit Unit (IAU)
n Legal and Council Affairs Unit (L&CAU)
n Public Affairs Unit (PAU)
n Servicom and Anti-Corruption Unit
ITF HEADQUARTERS' DEPARTMENTS AND UNITS, JOS
LOCATION AND ADDRESSES OF ITF TRAINING CENTRES
vi
a] Industrial Skills Training Centre, Ikeja No. 5 Olorunfunmi Street, Oregun [Behind Phillips Factory] P. O. Box 5575, Juli House, Ojota, Ikeja, Lagos State. Tel: 08032222512, 08037136140 E-mail: [email protected]
b] Centre for Excellence, Jos [Staff Training Centre] Bukuru Road, P. M. B 2199, Jos, Plateau State. Tel: 08068670963, 08037003168 E-mail: [email protected]
c] Industrial Skills Training Centre, Kano Dorayi/Challawa Road P. M. B 3222, Kano Kano State Tel: 08035958024, 07035946999 E-mail: [email protected]
d] Model Skills Training Centre, Abuja 6, Ademola Adetukumbo Crescent Maitama, P. M. B 126, Abuja Tel: 08033181752, 08033235273 E-mail: [email protected]
e] Industrial Skills Training Centre, Lokoja C/o ITF Lokoja Area Office, Near Kogi State Secretariat,
Lokoja,Kogi State.
Tel: 08034522290 E-mail: [email protected]
LOCATIONS AND ADDRESSES OF ITF AREA OFFICES
AREA OFFICE STATE [S] COVERED
1. Aba Area Office Abia Onyike Street Off Omoba Road, Ogbor Hill P. M. B 7017, Aba Tel: 08034732948, 07055467285 e-mail: itfaba@@itf.gov.ng
2. Abakaliki Area Office Ebonyi C/O ITF Enugu Area Office
Tel: 08037036262, 08033253352 e-mail: [email protected]
3. Abeokuta Area Office Ogun ITF Close, Opposite Governor's Office Okemosan, Abeokuta P.M.B. 2110 Ogun State Tel: 08033360019, 08025996083 e-mail: [email protected]
4. Abuja Area Office Abuja ITF House 6, Ademola Adetokumbo Crescent, Maitama, P.M.B 126, Wuse II, Abuja Tel: 08069763205, 08023117491 e-mail: [email protected]
5. Akure Area Office Ondo and Ekiti Olu Alabi Road, Off Ilesha Garage, P. M. B 66, Akure, Ondo State. Tel: 08032487827 e-mail: [email protected]
6. Apapa Area Office Lagos 19A Ashanti Close, By Calcutta Crescent, Apapa, Lagos. Tel: 08037032558, 07069598588 e-mail: [email protected]
7. Awka Area Office Anambra Fab Anieh Building
Opposite Kofi Lounge, Along Geogold Road,Awka, Anambra State.
Tel: 08035759546, 08033253352 e-mail: [email protected]
8. Badagry Area office Lagos125/127 Olojo Drive,Corner Bus-Stop, OjoTel: 08034512536, 08035969668e-mail: [email protected]
9. Bauchi Area Office Bauchi and Gombe Murtala Mohammed Way, Opp. Azman Filling Station, P.M.B 1270, Bauchi, Bauchi State. Tel: 08035769191, 08064950939 e-mail: [email protected]
10. Benin Area Office Edo 180, Ekenwa Road, Benin-City Tel: 08033405531 e-mail: [email protected]
vii
LOCATIONS AND ADDRESSES OF ITF AREA OFFICES
11. Calabar Area Office Cross River Block G, Northern Industrial Layout, IKot Ansa, Murtala Mohammed Highway,
P. M. B 1301, Calabar, Cross River State. Tel: 08023741069, 08035629351 e-mail: [email protected]
12. Enugu Area Office Enugu Km 12/13 Abakiliki Express Way Emene Industrial Layout, Enugu Tel: 08036018344 e-mail: [email protected]
13. Gusau Area Office Zamfara Along Sokoto Express Way Bye-Pass, Opposite Aibasu Nigeria Limited, P, M. B 01140,
Gusau, Zamfara State Tel: 08035074301, 08036518499 e-mail: [email protected]
14. Gwagwalada Area Office Abuja Block 418 Phase 1, Specialist Hospital Road, Opposite Hospital FRSC Junction Gwagwalada, FCT Tel: 08033778717, 08036424233 e-mail: [email protected]
15. Ibadan Area Office Oyo and OsunQueen Elizabeth Road,
P. M. B 5199, GPO Dugbe,Ibadan.
Tel: 08033701916, 08033600805 e-mail: [email protected]
16. Ikeja Area Office Lagos Olorunfemi Street Oregun, [Behind Phillips Factory], P. M. B 12660, Ojota. Tel: 08062855916, 08023117491 e-mail: [email protected]
17. Ilorin Area Office Kwara Asa Dam Road, P.M.B 1444, Ilorin,
Kwara State. Tel: 08033858899, 08060666060 e-mail: [email protected]
18. Isolo Area Office Lagos 43, Osolo Way,Ekwu Awolo House,
Ajao Estate, Isolo Lagos State. Tel: 08034732948, 08033793820 e-mail: [email protected]
19. Jos Area Office Plateau No. I Miango Road, Opposite Maranatha Bible Church,
Kufang, P. M. B 2199, Jos Tel: 08037003221, 08032084038 e-mail: [email protected]
20. Kaduna Area Office Kaduna Mogadishu New Layout, Off Ahmadu Bello Way,
Behind NUT End Well Hotel, Kaduna.Tel: 08037038883, 08037003693e-mail: [email protected]
viii
LOCATIONS AND ADDRESSES OF ITF AREA OFFICES
21. Kano Area Office Kano & Jigawa Plot 120/124, Kawaji Layout, Off Hadeija Road,
P.M.B 3241, Kano. Tel: 08053428655, 08035857671 e-mail: [email protected]
22. Katsina Area Office Katsina Dutsen-ma Road Opposite Katsina Steel Rolling Co. Guest House, P. M. B 2157,
Katsina Tel: 08035805345, 08034534633 e-mail: [email protected]
23. Lafia Area Office Nasarawa Adjacent Ministry for Local Government and Chieftaincy Affairs
Shendam Road,Lafia.08039213944e-mail: [email protected]
24. Lagos Island Area Office Lagos th 9 Floor, Elephant House,
214, Broad Street, Lagos Island, Lagos
Tel: 08037003754, 07033684957 e-mail: [email protected]
25. Lekki Area Office Lagos No 5 Remi Olowude Street, Off Second Round About, Lekki, Lagos. Tel: 08037018928, 08033366209
e-mail: [email protected]
26. Lokoja Area Office Kogi Near Kogi State Secretariat,
Lokoja. Tel: 0803771926, 08033793820 e-mail: [email protected]
27. Maiduguri Area Office Borno & Yobe Federal Secretariat Complex,
st 1 Floor, P. M. B 1010, Maiduguri.
Tel: 08038420227, 08034314965 e-mail: [email protected]
28. Makurdi Area Office Benue Behind UTF Motors, Near Bridge Road,
Opposite First Bank PLC,New Otukpo Road,
P. M. B 102050,Makurdi, Benue StateTel: 08034724193, 08066431564e-mail: [email protected]
29. Minna Area Office Niger Mohammed K. Batu/Broadcasting Road,
st Ahmadu Bello House, 1 Floor, Shiroro Road, P. M. B 158, Minna,
Niger State. Tel: 08066645498, 08037015240 e-mail: [email protected]
ix
LOCATIONS AND ADDRESSES OF ITF AREA OFFICES
x
30. Owerri Area Office Imo Huson House New Fed. Secretariat Extension, Apeal Court Road/Emeka Emenike Road Opposite Crown Plaza Hotel New Owerri Tel: 07067560555, 08181025805 e-mail: [email protected]
31. Port Harcourt Area Office Rivers Plot 101 Trans Amadi Industrial Layout, RIVOC Road, P. M. B 5765, Port Harcourt. Tel: 07036530556, 08065747504 e-mail: [email protected]
32. Rumuokwuta Area Office Rivers No. 6 Omerelu Street, GRA Phase 1,Off Aba Road
By Everyday Emporium Super Market Along Salvation Ministries Church, Port-Harcout
Tel: 08035527798e-mail: [email protected]
33. Sokoto Area Office Sokoto & Kebbi No. 6 Goronyo Road, Mabera Layout, Sokoto. Tel: 08035892831, 08034534633 e-mail: [email protected]
34. Uyo Area Office Akwa Ibom No. 6 Esuene Street, Off Abak Road by Federal Housing, P.M.B 1156, Uyo,
Akwa Ibom State. Tel: 08033642822, 08035758490 e-mail: [email protected]
35. Victoria Island Area Office Lagos 18, Elsie Pearce Street, Off Adeolu Odeku Street, Off Kojo Abayomi Street, Victoria-Island, Lagos. Tel: 08033231500, 08067022964 e-mail: [email protected] 36 Warri Area Office Delta No. 117, Ajamimogha Road, Opp Word of Life Bible
Church, Warri, Delta State
P. M. B 1015, Warri. Tel: 08037003687 e-mail: [email protected]
37. Yenagoa-Bonny Area Office Bayelsa Plot 227, Opposite INEC Road Junction,
Along Isaac Boro-Express Way, Kpansia, yenagoa, Bayelsa State.
Tel: 08037058255, 08037724342e-mail: [email protected]
38. Yola Area Office Adamawa & Taraba No. 3 Taura Street,
Off Galadima Aminu Way, Behind ABTI Ventures, P.M.B 2200, Jimeta, Yola. Tel: 08034526707, 08035924607 e-mail: [email protected]
1
INDUSTRIAL TRAINING FUND MANAGEMENT TEAM
2
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
3
20. Learning to Lead for New Managers Workshop
21. Management and Supervisory Skills Workshop
22. Preparing for Life After Paid Employment
23. Performance Appraisal Skills Training
24. Policy Making and Organizational Sustainability
25. Procurement Procedures Workshop
26. Project Management Workshop
27. Quality Assurance Management Workshop
28. Re-Engineering the Workplace for Optimum
Performance
29. Skills Development Workshop for Administrative
and Personnel Officers -
30. Supply Chain Management Workshop
31. Sustainable Industrial/Labour Relations Workshop
32. Transforming Organizational Performance
33. Work-Life Balance for Optimum Performance
Workshop
CONTENTSPage Page
1. Best Practice in Production Management
2. Communication and Report Writing Skills Workshop
3. Contemporary Issues on Work Ethics and Value Re-
Orientation for Middle Level Officers
4. Contemporary Issues on Work Ethics and Value Re-
Orientation for Senior Managers
5. Course on Social and Emotional Intelligence in
Workplace
6. Defensive Driving Safety Training
7. Educational Testing and Student Evaluation
Workshop
8. Effective Conflict Management for Enhanced
Productivity
9. Effective Customer Relationship Management
10. Effective Management and Administration in the
Public Service Workshop
11. Effective Management of Modern Libraries
12. Effective Office Skills for Administration Support
Staff
13. Effective Performance Management Workshop
14. Emerging Trends in Human Resource Management
for Senior Managers
15. Emerging Trends in Modern Marketing Techniques--
16. Global Logistics for Industries
17. Information and Record Management Workshop
18. Leadership and Influencing Skills Workshop
19. Leadership and Team Building Workshop
5
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10
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12
13
14
15
16
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18
19
20
21
22
23
24
25
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27
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29
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31
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37
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
4
TO THE PARTICIPANTS INCLUDE:
1. Acquisition of skills needed to lead a performing
team;
2. Improvement on leadership skills and personal
effectiveness;
3. Boosting performance through coaching and
mentoring;
4. Achieving and delivering results at all times.
TO THE ORGANIZATION INCLUDE:
1. Adopting a distinctive leadership style;
2. Building and inspiring high performing teams;
3. Better understanding of strategic management;
4. Achieving competitive advantage;
5. Managing change effectively;
6. Adopting best practices for organizational growth;
7. Developing winning strategies for organizations.
BENEFITS OF ATTENDING THE PROGRAMMES:
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
5
BEST PRACTICE IN PRODUCTION MANAGEMENT
COURSE DESCRIPTION
Production management is the application of management
principles to the production of goods and services. It
involves techniques of maximizing and utilizing resources for
increased output.
Today, there is increase in cost of production, material
wastages, labour turnover, machine downtime etc. In view of
the foregoing, production staff require capacity building to
keep abreast with modern methods and techniques of
production management.
This workshop is designed to expose participants to best
practice in production management.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Describe the concept of production management;
2. Apply techniques to maximise resource utilization;
3. Organize production processes to improve quality
management;
4. Maintain machines for improved performance and
efficiency.
TARGET AUDIENCE: Production Managers/Engineers,
Line Managers, Senior Production Supervisors and Foremen
in Manufacturing Organizations.
METHODOLOGY: Lectures, Role Play, Film Shows,
Discussions, Syndicate Sessions and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Ikeja Ikeja N60,000.00 7 – 9 May, 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
COMMUNICATION AND REPORT WRITING SKILLS WORKSHOP
COURSE DESCRIPTION A report is a written account of an event, situation episode, incident or occurrence. Writing reports involves clear expression using appropriate language, words and tenses with precision, in constructing a logical argument, note taking, editing or summarizing.
Reports are important because they are means of communication with internal and external audiences. They serve as basis for planning, policy articulation/formulation and decision making in organizations.
This workshop is designed to equip participant with necessary skills and knowledge required to effectively transfer meanings, ideas, attitudes, information and instructions from one audience to the other in oral and written forms.
LEARNING OUTCOMES At the end of this Workshop, participants should be able to:1. Appreciate the importance of written communication
in our day to day business.2. Identify and avoid common errors in writing reports;3. Identify different types of reports formats and their
uses;4. Produce concise reports and accurate minutes of
meetings
5. Communicate effectively with External and Internal Audiences.
TARGET AUDIENCE: Managers, Administrators, Supervisors, Personal Assistants, Special Assistants, Secretaries, Officers and Staff in both Public and Private Sectors of the economy.
METHODOLOGY: Lectures, Discussion, Case Studies, Practical Exercise and Films
6
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Kaduna N45,000.00 5 – 7 March, 2019 3 days
Yola Yola N40,000.00 12 – 14 March, 2019 3 days
Yenagoa Nembe N40,000.00 20 – 22 March, 2019 3 days
Bauchi N40,000.00 2 – 4 April, 2019 3 days
Sokoto Sokoto N40,000.00 2 – 4 April, 2019 3 days
Aba N40,000.00 23 – 25 April, 2019 3 days
Calabar Calabar N40,000.00 21 – 23 May, 2019 3 days
Sokoto N40,000.00 28 – 30 May, 2019 3 days
V/Island 28 – 30 May, 2019 3 days
Gwagwalada Gwagwalada N50,000.00 11 – 13 June, 2019 3 days
ISTC-Kano Wudil N40,000.00 1 – 5 July, 2019 5 days
Isolo Isolo N50,000.00 16 – 18 July, 2019 3 days
Warri Warri N45,000.00 23 – 25 July, 2019 3 days
Yenagoa Yenagoa N40,000.00 23 – 25 July, 2019 3 days
Katsina Funtua N40,000.00 8 – 10 Oct., 2019 3 days
Lafia Lafia N40,000.00 10 – 12 Sept., 2019 3 days
Gusau Kaura N40,000.00 29 – 31 Oct., 2019 3 days
Kano Dutse N45,000.00 29 – 31 Oct., 2019 3 days
Kaduna
Bauchi
Aba
Sokoto
V/Island N50,000.00
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
7
CONTEMPORARY ISSUES ON WORK ETHICS AND
VALUE RE-ORIENTATION FOR MIDDLE LEVEL
OFFICERS
COURSE DESCRIPTION
In any organization, staff attitude to work and the work
ethics they imbibe are very important in the smooth running
of that organization.
Leaders who are saddled with the responsibility of
encouraging and leading employees by example, are
therefore expected to encourage their followers to adopt a
positive attitude toward maintaining good work ethics which
usually creates a productive work environment.
This workshop is designed to create awareness among
employees on unethical behaviours that can be detrimental
to the survival of the organization.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain Work Ethics and Value Re-orientation
2. Discuss how Work Ethics influence Value Orientation
3. Identify causes of unethical behaviours in an
organization;
4. Proffer solutions to remedy unethical behaviours;
TARGET AUDIENCE: Middle Level Managers
METHODOLOGY: Lectures, Discussion, Case Studies and
Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Uyo Uyo N40,000.00 5 – 7 March, 2019 3 days
Ikeja Ikeja N60,000.00 2 – 4 April, 2019 3 days
Yenagoa Yenagoa N40,000.00 22 – 24 April, 2019 3 days
Isolo Isolo N50,000.00 14 – 16 May, 2019 3 days
Owerri Okigwe N40,000.00 14 – 16 May, 2019 3 days
Warri Warri N45,000.00 9 – 11 July, 2019 3 days
Benin Ekpoma N45,000.00 23 – 25 July, 2019 3 days
ISTC-Ikeja ISTC- Ikeja N50,000.00 21 – 23 Aug., 2019 3 days
Rumuokwuta Rumuokwuta N50,000.00 15 – 17 Oct., 2019 3 days
Lafia Lafia N40,000.00 19 – 21 Nov., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
8
CONTEMPORARY ISSUES ON WORK ETHICS AND
VALUE RE-ORIENTATION FOR SENIOR MANAGERS
COURSE DESCRIPTION
Unethical behaviors and poor work attitudes have been the
bane (nightmare) of employers in organizations. For growth
and higher productivity, organizations need the re-
orientation of their employees towards embracing ethical
values that will improve performance.
This workshop is designed to equip participants with the
requisite knowledge and attitudes essential for high
productivity.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Discuss the concept of work ethics and organizational
productivity;
2. Identify factors affecting employees' attitude to work;
3. Develop positive mental attitudes to work;
4. Discuss strategies in managing employees' for higher
productivity and,
5. Apply strategies for surviving workplace politics.
TARGET AUDIENCE: Senior Managers and Senior Public
Officers.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions,
Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Enugu N40,000.00 12 – 14 March, 2019 3 days
PH N50,000.00 12 – 14 March, 2019 3 days
Jos Jos N40,000.00 26 – 28 March, 2019 3 days
Awka Nnewi N40,000.00 2 – 4 April, 2019 3 days
Makurdi N40,000.00 4 – 6 April, 2019 3 days
Abuja Keffi N50,000.00 14 – 16 May, 2019 3 days
Abakaliki Abakaliki N40,000.00 21 – 23 May, 2019 3 days
Lekki N50,000.00 25 – 27 June, 2019 3 days
Akure Akure N40,000.00 23 – 25 July 2019 3 days
L/Island Lagos N50,000.00 9 – 11 July, 2019 3 days
Minna Bida N40,000.00 23 – 25 July, 2019 3 days
Badagry N50,000.00 23 – 25 July, 2019 3 days
Gwagwalada Lokoja N50,000.00 20 – 22 Aug., 2019 3 days
Abeokuta Abeokuta N45,000.00 27 – 29 Aug., 2019 3 days
Yola Yola N40,000.00 11 – 13 Sept., 2019 3 days
Enugu
PH
Makurdi
Lekki
Badagry
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
9
COURSE ON SOCIAL AND EMOTIONAL
INTELLIGENCE IN WORKPLACE
COURSE DESCRIPTION
Emotional intelligence has proven to be equally important for
job success as work intelligence, experience, or technical
ability. More than a trend, the focus on Emotional and Social
Intelligence is about making staff and Management realize
the role emotions play in interaction.
Social and Emotional Intelligence enhances self-awareness,
appreciation of others' emotions, understanding of
relationships and the capacity to face a variety of situations.
Emotional and Social Intelligence redefines attitudes that are
required to succeed.
This workshop is a must attend for managers, supervisors,
team leaders and other employees with responsibility for
leadership development and capacity to influence others:
hence positioning participants as more effective
professionals.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Leverage on your own emotions and that of others;
2. Identify the competencies of social and emotional
Intelligence;
3. Manage effectively conflicts in the workplace and,
4. Develop mental mechanism for success in work life and
relationships.
TARGET AUDIENCE: Corporate Professionals, Senior
Managers, Line Managers and Supervisors,
METHODOLOGY: Lecturers, Discussion, Film shows,
Syndicate Sessions, Case Studies etc.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Rumuokwuta Isiokpo N50,000.00 7 – 9 May, 2019 3 days
Makurdi Makurdi N40,000.00 5 – 7 June, 2019 3 days
Isolo Ibadan N70,000.00 25 – 27 June, 2019 3 days
V/Island V/Island N50,000.00 2 – 4 July, 2019 3 days
Maiduguri Damaturu N40,000.00 9 – 11 July, 2019 3 days
Abuja Kaduna N50,000.00 16 – 18 July, 2019 3 days
L/Island Lagos N50,000.00 24 – 26 July, 2019 3 days
PH Bori N50,000.00 10 – 12 Sept., 2019 3 days
Badagry N50,000.00 3 – 5 Sept., 2019 3 days
Lokoja N50,000.00 16 – 18 Sept., 2019 3 days
Lekki Lekki N50,000.00 24 – 26 Sept., 2019 3 days
Yola Yola N40,000/00 15 – 17 Oct., 2019 3 days
Lafia Lafia N40,000.00 3 – 5 Dec., 2019 3 days
Badagry
Lokoja
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
10
DEFENSIVE DRIVING SAFETY TRAINING
COURSE DESCRIPTION
Driving is an essential activity that is critical for our
transportation need. The goal of safe driving is to reduce the
frequency and severity of motor vehicle accident and road
crashes. The intent is to safeguard and protect lives and
property while reducing organizations' liability and insurance
costs. This underscores the need to educate drivers on safe
practices and procedures of performing their job.
Central to this, is the driver who is saddled with the
responsibility of driving the vehicle and safeguarding lives of
passengers, his own life and other road users.
This workshop is designed to equip participants with the
requisite knowledge, skills and attitudes to drive safely on the
road.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify risks associated with unruly behavior on the
highway;
2. Identify and apply basic rules, highway codes, safety
procedures and regulations;
3. Communicate and maintain basic human relations
behind the wheel and,
4. Apply basic vehicle maintenance procedures.
TARGET AUDIENCE: Transport Officers, Head Drivers,
Drivers and Driver Mechanics.
METHODOLOGY: Lectures, Discussions, Demonstrations,
Practical Exercises, Film Shows and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Bauchi Bauchi N40,000.00 26 – 28 Feb., 2019 3 days Jos Jos N40,000.00 26 – 28 Feb., 2019 3 days
Gwagwalada Nasarawa N50,000.00 2 – 4 April, 2019 3 days
Badagry OlorunfunmiStreet, Ojota-Oregun
N50,000.00 2 – 4 May, 2019 3 days
V/Islandd V/Island N50,000.00 7 – 9 May, 2019 3 days
Enugu Enugu N40,000.00 21 – 23 May, 2019 3 days
Lekki Lekki N50,000.00 21 – 23 May, 2019 3 days
Aba Umuahia N40,000.00 21 – 23 May, 2019 3 days
Benin Benin N45,000.00 11 – 13 June, 2019 3 days
Maiduguri Gombe N40,000.00 11 – 13 June, 2019 3 days
Gusau Kaura N40,000.00 11 – 13 June, 2019 3 days
Kaduna Zaria N45,000.00 6 – 8 Aug., 2019 3 days
Owerri Orlu N40,000.00 6 – 8 Aug., 2019 3 days
Abuja Abuja N50,000.00 7 – 9 Aug., 2019 3 days
L/Island Lagos N50,000.00 7 – 9 Aug., 2019 3 days
Lokoja Idah N45,000.00 22 – 24 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
11
EDUCATIONAL TESTING AND STUDENTS
EVALUATION WORKSHOP
COURSE DESCRIPTION
Global best practices in education demands that teachers
become more proficient in the use of innovative practices in
assessment and evaluation of students' progress.
To address the issue of improper, unbalanced and unfair
students' assessment in compilation of student's results, the
teachers need to avail themselves with technicalities and
underlying principles and ideas related to reliability, validity,
fairness in assessment as well as consideration and sufficient
thought about error, weighing and averaging.
This workshop is therefore designed to equip participants
with the skills and detailed methods of testing, assessment,
reporting and disseminating results for both placement and
other academic decisions.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and apply basic underlying principles and
ideas related to issues of assessment, evaluation and
monitoring;
2. Use conceptual and technical assessment concepts,
methods, and procedures, for classroom assessments,
and apply to classroom instructions;
3. Utilize theories of test construction to develop teacher
made tests;
4. Identify and apply issues of test validity, reliability,
objectivity and usability in test construction and
administration;
5. Monitor and Measure students' learning progress to
foster creativity and encourage the acquisition of soft
skills;
6. Discuss ethical issues associated with assessment.
TARGET AUDIENCE: Teachers, Lecturers, Directors of
Academics, School Administrators, Principals, Vice Principal
Academic, Vice Principal Administration, Deans of Study,
Examination Officers, Continuous Assessment Committee
Members, Head Master/ Head Mistress, Asst. Head Master/
Head Mistress, G&C Teachers, Subject Teachers and Form
Teachers.
METHODOLOGY: Lectures, Demonstrations, Questions,
Individual Practice, Group Exercises, Presentations,
Discussions, Videos and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Katsina N40,000.00 12 – 14 March, 2019 3 days Katsina
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
12
EFFECTIVE CONFLICT MANAGEMENT FOR
ENHANCED PRODUCTIVITY
COURSE DESCRIPTION
The art of conflict management can be the key to
professional growth and development within the
organizational setting. Conflict is inevitable however, it is not
essentially bad and can be leveraged upon to harness
diversity and perspective for organizational growth.
Conflict management involves recognising and managing
peculiar differences in work environment. This is essential
for building harmony and nurturing healthy relationships
between employers and employees.
This workshop is designed to equip participants' with skills
and techniques for resolving workplace conflicts.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the concept of conflict management;
2. Identify causes and types of conflicts in an
organization;
3. Analyse strategies for conflict management;
4. Apply conflict management styles and techniques.
TARGET AUDIENCE: Human Resource Managers/Officers,
Industrial Relations Managers/Officers, Personnel
Managers/Officers and Trade Union Officials.
METHODOLOGY: Lectures, Discussions, Case Studies and
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Katsina Katsina N40,000.00 9 – 11 April, 2019 3 days
PH PH N50,000.00 16 – 18 April, 2019 3 days
Bauchi
Azare
N40,000.00
23 –
25 April, 2019
3 days
Yenagoa
Kaiama
N40,000.00
19 –
21 June, 2019
3 days
Uyo
Onna
N40,000.00
27 –
29 Aug., 2019
3 days
Calabar
Calabar
N40,000,00
10 –
12 Sept., 2019
3 days
Abuja
Abuja
N50,000.00
29 –
31 Oct., 2019
3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
13
EFFECTIVE CUSTOMER RELATIONSHIP
MANAGEMENT
COURSE DESCRIPTION
The existence and survival of any business is contingent upon
customer acquisition, satisfaction and retention. Client
require consistent satisfaction and service delivery in order to
foster brand loyalty and repeat patronage. Customers differ
in terms of need and wants hence, the need for negotiations
become imperative.
However, what matters is the ability to deliver on customers'
expectation, just in time delivery and developing sustainable
profitable relationship. This workshop is therefore, designed
to equip participants with the necessary skills and techniques
to attract and retain customers.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Develop customer retention strategies;
2. Identify the steps involved in negotiation;
3. Apply emotional intelligence in handling customers;
4. Negotiate and retain customers.
TARGET AUDIENCE: Sales Representatives, Marketing
Managers and Officers in Customer Care Unit.
METHODOLOGY: Lectures, Discussions, Role Play, Case
Studies and Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Sokoto Sokoto N40,000.00 19 – 21 Feb., 2019 3 days
Awka Awka N40,000.00 12 – 14 March, 2019 3 days
Makurdi Otukpo N40,000.00 17 – 19 April, 2019 3 days
Isolo Isolo N50,000.00 21 – 23 May, 2019 3 days
L/Island Lagos N50,000.00 22 – 24 May, 2019 3 days
Yenagoa Ekeromo N40,000.00 5 – 7 June, 2019 3 days
Calabar Calabar N40,000.00 11 – 13 June, 2019 3 days
Ikeja Ikeja N60,000.00 25 – 27 June, 2019 3 days
Badagry 125/127 N50,000.00 8 – 10 July, 2019 3 days
Olojo-drive, Ojo
Aba Uturu N40,000.00 6 – 8 Aug., 2019 3 days
Lokoja Lokoja N45,000.00 24 – 26 Sept., 2019 3 days
Enugu Enugu N40,000.00 8 – 10 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
14
EFFECTIVE MANAGEMENT AND ADMINISTRATION
IN THE PUBLIC SERVICE WORKSHOP
COURSE DESCRIPTION
The Public Service as a vital component of government has
the critical role of implementing policies and programmes.
However, over the years, it has suffered neglect in terms of
capacity building which has affected the system adversely.
In the absence of necessary intervention, the public service
stands the risk of becoming a burden to government due to
inability to ensure service delivery and good governance.
This workshop is therefore, designed to expose participants
to current administrative principles and practices and equip
them with necessary skills for effective service delivery.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the role of public service in governance and
development process;
2. Identify modern management techniques for
improving the quality of public service functions;
3. Adopt strategies necessary for implementing
government policies and programmes;
4. Apply professionalism in discharging duties with
renewed confidence and vigour.
TARGET AUDIENCE: Senior Officers in Public Sector.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Minna Minna N40,000.00 12 – 14 Feb., 2019 3 days
Maiduguri Kano N40,000.00 26 – 28 Feb., 2019 3 days
Awka Nnewi N40,000.00 12 – 14 March, 2019 3 days
Katsina Katsina N40,000.00 19 – 21 March, 2019 3 days
Bauchi Jos N40,000.00 30 July – 1 Aug., 2019 3 days
Akure Akure N40,000.00 6 – 8 Aug., 2019 3 days
Sokoto Sokoto N40,000.00 10 – 12 Sept., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
15
EFFECTIVE MANAGEMENT OF MODERN LIBRARIES
WORKSHOP
COURSE DESCRIPTION
Libraries are repositories of information. They provide
physical and digital access to materials in a facility or virtual
space. The advent of ICT has introduce new methods of
operations and service delivery.
Library and Information service providers need to adopt new
practices and technologies, to manage and improve
performance in the knowledge age.
This workshop is therefore, designed to expose participants
to new approaches and techniques in managing modern
libraries.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Describe the concept of modern libraries;
2. Utilize e-library successfully;
3. Discuss best practices in operating modern libraries;
4. Apply modern library Management techniques;
TARGET AUDIENCE: Senior Library Officers, Senior Library
Assistants in Public Libraries and Educational Institutions,
Information Officers and Information Service Providers.
METHODOLOGY: Lectures, discussions, case studies,
syndicate exercise.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Lokoja Ankpa N45,000.00 2 – 4 July, 2019 3 days
Makurdi Gboko N40,000.00 9 – 11 Oct., 2019 3 days
Lafia Keffi N40,000.00 29 – 31 Oct., 2019 3 days
Awka Awka N40,000.00 12 – 14 Nov., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
16
EFFECTIVE OFFICE SKILLS FOR ADMINISTRATIVE
SUPPORT STAFF
COURSE DESCRIPTION
The services of clerical and registry staff are essential for
smooth operation in an organization. However, technological
advancement is rendering most of these staff redundant. To
remain relevant and effectively face the challenges of the
job, versatility is required.
It is against this backdrop that the programme is designed to
assist participants in discharging their duties effectively.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify sources of information in an organization;
2. Classify mails, files and indexing using Information
Communication Technology (ICT);
3. Comply with organizational rules and regulations and,
4. Apply modern techniques in the discharge of their
duties.
TARGET AUDIENCE: Clerical Officers and Registry Staff.
METHODOLOGY: Lectures, Discussions and Syndicate
Session.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Gusau Gusau N40,000.00 5 – 7 Feb., 2019 3 days
Bauchi Gombe N40,000.00 26 – 28 March, 2019 3 days
Lokoja Lokoja N45,000.00 16 – 18 April, 2019 3 days
Uyo Ikot-Ekpene N40,000.00 7 – 9 May, 2019 3 day
Ilorin Ilorin N40,000.00 25 – 27 June, 2019 3 days
Jos Jos N40,000.00 9 – 11 July, 2019 3 days
Makurdi Makurdi N40,000.00 24 – 26 July, 2019 3 days
Kaduna Kaduna N45,000.00 27 – 29 Aug., 2019 3 days
Abuja Minna N50,000.00 24 – 26 Sept., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
17
EFFECTIVE PERFORMANCE MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
In an era of fierce competition and dwindling markets due to
low purchasing power, organizations must position
themselves strategically to gain a strong foothold in the
market.
Competitive advantage is guaranteed only through well-
trained and strategically focused human resource. Such
strategic focus is built on developing and sustaining effective
and efficient performance of every employee.
This workshop is designed to acquaint participants with
necessary tools and techniques for enhanced performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify performance challenges;
2. Set strategic objectives;
3. Set performance targets and,
4. Apply key concepts for effective Performance
Management.
TARGET AUDIENCE: Managers, Supervisors, Senior
Foremen, Finance and Administrative Officers.
METHODOLOGY: Lectures, Discussions, Case Studies and
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Ibadan Ibadan N45,000.00 21 – 23 May, 2019 3 days
Yenagoa Sagbama N40,000.00 22 – 24 May, 2019 3 days
Rumuokwuta Rumuokwuta N50,000.00 6 – 8 Aug., 2019 3 days
V/Island V/Island N60,000.00 3 – 5 Sept., 2019 3 days
Isolo Isolo N50,000.00 22 – 24 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
18
EMERGING TRENDS IN HUMAN RESOURCE MANAGEMENT FOR SENIOR MANAGERS
COURSE DESCRIPTION The global desire to develop Management and Leadership skills in the face of continuous change, organizational complexities and industrial relations issues make it imperative to pay greater attention to Human Resource Management in our organizations. Organizational performance and survival depend largely on several factors that hinge on the competencies of the workforce and how these are deployed. The globalization of today's business space and the dynamism of change call for an in-depth understanding of the impact that Human Resource can have in an Organization, whether in the Public or Private Sectors of the economy.
To survive and prosper in this dynamic and competitive global business environment, Organizations must harness, develop, and deploy their vital human resources more effectively for competitive advantage.
This workshop is designed to equip Human Resource Managers with some of the latest innovations in Human Resource Management, together with the competencies and skills required for excellent performance.
LEARNING OUTCOMES:At the end of this workshop, participants should be able to:1. Identify strategic functions of Human Resource
Management today;
2. Discuss trending issues on Human Resource Management;
3. Identify complexities in managing the workforce;4. Align Human Resource with Organizational Strategies
and;5. Use current ICT Tools in Managing Human Resource.
TARGET AUDIENCE: Human Resource, Learning and Development, Administrative Managers, Senior Personnel Officers, other Human Resource Practitioners in both Public and Private Sectors of the economy.
METHODOLOGY: Lectures, Discussions, Case Studies, Syndicate and Film Show.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Owerri Orlu N40,000.00 26 – 28 March, 2019 3 days
Jos N60,000.00 21 – 23 May, 2019 3 days
Isolo Isolo N50,000.00 18 – 20 June, 2019 3 days
Lokoja Idah N45,000.00 27 – 29 Aug., 2019 3 days
Maiduguri Kauna N40,000.00 10 – 12 Sept., 2019 3 days
Akure Akure N40,000.00 8 – 10 Oct., 2019 3 days
Kano Kano N45,000.00 8 – 10 Oct., 2019 3 days
Makurdi N60,000.00 15 – 17 Oct., 2019 3 days
Lekki Lekki N50,000.00 22 – 24 Oct., 2019 3 days
Awka Awka N40,000.00 29 – 31 Oct., 2019 3 days
Gwagwalada Kaduna N50,000.00 5 – 7 Nov., 2019 3 days
Calabar Calabar N40,000.00 27 – 29 Nov., 2019 3 days
Kaduna Kaduna N45,000.00 3 – 5 Dec., 2019 3 days
Jos
Makurdi
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
19
EMERGING TRENDS IN MODERN MARKETING
TECHNIQUES
COURSE DESCRIPTION
Marketing is a critical activity for organizational growth and
development. Modern marketing is a holistic, adaptive
methodology that connects brand with real customers and
drives business result by blending strategy, creative
technology and analysis for profitability.
The workshop is designed to equip participants with
appropriate knowledge, relevant skills and techniques
required to sustain their organizations in contemporary
business world. This is in view of advancement in technology
and resultant effects in competitive marketing of products
and services.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and analyze marketing challenges and proffer
solutions;
2. Generate and sustain customer awareness of products
and services;
1. Develop appropriate marketing strategies to improve
market share;
2. Use ICT for effective marketing of products and
services and,
3. Elicit feedback for improvement in quality of product
and services.
TARGET AUDIENCE: Marketing Managers, Sales Managers,
Sales Representatives, Corporate Managers, Entrepreneurs of
Micro, Small and Medium Enterprises as well as Prospective
Investors.
METHODOLOGY: Lectures, Discussions, Case Studies,
Syndicate Sessions and Film Shows.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Lekki Lekki N50,000.00 13 – 15 Aug., 2019 3 days
Aba Aba N40,000.00 26 – 28 Sept., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
20
GLOBAL LOGISTICS FOR INDUSTRIES
COURSE DESCRIPTION
One of the greatest challenges of business is to provide goods
and services to the consuming public at the fastest possible
time. This has not been achieved due to the bottlenecks
inherent in the distribution, movement and handling process.
The emergence of Logistics Management has brought about
the elimination to the barest minimum, problems associated
with the delay of goods and services reaching producers and
clientele. More importantly because customers' needs vary,
firms can customize logistics systems to serve them better
and more profitably.
This workshop will equip participants with strategies in the
management of Logistics to reduce cycle time and eliminate
waste in logistics processes for the enhancement of customer
satisfaction.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Enumerate supply and marketing channels;
2. Explain logistics roles in supply chain management;
3. Evaluate logistics operation and determine its
effectiveness;
4. Discuss the strategies for management and
implementation of Logistics;
5. Manage the acquisition, movement and storage of
materials;
6. Assess individual roles as operatives in the logistics
process with the aim of improving performance.
TARGET AUDIENCE: Inventory Managers, Warehouse
Managers, Inventory Supervisors, Warehouse Supervisors,
Customs Personnel, Expeditors, Logistics Personnel, Materials
Personnel, Distribution Managers and Supervisors, Internal
and External Suppliers and Customers, Experienced and
Inexperienced Executives and Managers etc.
METHODOLOGY: Lectures, Demonstrations, Questions,
Exercises, Presentations, Discussions, Videos and Case
Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Ikeja N50,000.00 2 – 4 Oct., 2019 3 days
Apapa N50,000.00 15 – 17 Oct., 2019 3 days
Ikeja
Apapa
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
21
INFORMATION AND RECORD MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Information is the life blood of any organization and
documents are essential for effective records keeping,
management and retrieval. Records are critical component of
information management and serves as an essential
resource for effective decision making.
The management of information flow is essential for efficient
operations in both public and private sectors.
This workshop is designed to equip participants with
appropriate knowledge and relevant skills in information and
records management.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Arrange and classify records to make them accessible
to users;
2. Develop appropriate techniques for managing
information;
3. Identify appropriate ICT tools for record management
and,
4. Conduct information audit and develop a disaster
recovery plan.
TARGET AUDIENCE: Record and Information Officers,
Administrative Assistants, Clerical Officers and Registry Staff.
METHODOLOGY: Lectures, Discussions, Case Studies,
Group and Individual Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Aba Aba N40,000.00 26 – 28 Feb., 2019 3 days
Kano Dutse N45,000.00 18 – 20 June, 2019 3 days
Makurdi Makurdi N40,000.00 26 – 28 June, 2019 3 days
Akure Akure N40,000.00 2 – 4 July,2019 3 days
Lokoja Kabba N45,000,00 16 – 18 July, 2019 3 days
Maiduguri Kano N40,000.00 6 – 8 Aug., 2019 3 days
Uyo Ikot-Ekpene N40,000.00 21 – 23 Aug., 2019 3 days
Yola Yola N40,000.00 20 – 22 Aug., 2019 3 days
ISTC, Ikeja ISTC, Ikeja N50,000.00 10 – 12 Sept., 2019 3 days
Badagry Olojo-Drive N50,000.00 26 – 28 Nov., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
22
LEADERSHIP AND INFLUENCING SKILLS
WORKSHOP
COURSE DESCRIPTION
Persuasion and influence are methods of bringing changes in
employees' behaviours. This involves communication and
reasoning, assertiveness, interpersonal and social
interactives skills: which are germane to leadership at all
levels in organizations.
This workshop affords participants the opportunity to better
plan their interactions as well as the dynamics for becoming
more skilled in the world of work.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Develop effective influencing skills in a variety of
situations;
2. Demonstrate different techniques for making
persuasive conversations and presentations;
3. Improve their ability to overcome resistance in work
dynamics;
4. Apply the concept of "push and pull" when influencing
others.
5. Apply diverse personalities using a variety of
communication styles and bargaining powers.
TARGET AUDIENCE: Managers, Senior Officers and
Supervisors.
METHODOLOGY: Lectures, Discussions, Case Studies and
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Sokoto Sokoto N40,000.00 12 – 14 March, 2019 3 days
Yola Yola N40,000.00 9 – 11 April, 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
23
LEADERSHIP AND TEAM BUILDING WORKSHOP
COURSE DESCRIPTION
Leadership is an important function of management which
helps to maximise efficiency and to achieve organizational
goals. Team building enhances social relations and defines
roles within teams often involving collaborative tasks.
Leadership and Team Building are veritable tools for
actualizing organizational objectives, through provision of
direction and guidance for attaining success.
This workshop is therefore, designed to empower
participants with the requisite knowledge, relevant skills and
appropriate attitude that will enable them perform optimally.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Build formidable and functional teams;
2. Assess and manage emotions of team members;
3. Promote innovation and creativity in teams;
4. Apply positive leadership and team building skills at
work.
TARGET AUDIENCE: Top and Middle Level Managers and
Supervisors.
METHODOLOGY: Lectures, Practical Exercises, Film Shows
and Discussions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Lekki Lekki N50,000.00 12 – 14 March, 2019 3 days
Uyo Eket N40,000.00 26 – 28 March, 2019 3 days
Owerri Mgbidi N40,000.00 9 – 11 April, 2019 3 days
Akure Akure N40,000.00 7 – 9 May, 2019 3 days
Lokoja Lokoja N45,000.00 25 – 27 June, 2019 3 days
Warri Warri N45,000.00 25 – 27 June, 2019 3 days
Isolo Isolo N50,000.00 9 – 11 July, 2019 3 days
Makurdi Gboko N40,000.00 10 – 12 July, 2019 3 days
Ilorin Ilorin N40,000.00 23 – 25 July, 2019 3 days
Enugu Enugu N40,000.00 9 – 11 July, 2019 3 days
Lafia Lafia N40,000.00 30 July – 1 Aug., 2019 3 days
V/Island V/Island N60,000.00 6 – 8 Aug., 2019 3 days
Ikeja Ikeja N70,000.00 6 – 8 Aug., 2019 3 days
Benin Benin N45,000.00 10 – 12 Sept., 2019 3 days
Abakaliki Abakaliki N40,000.00 29 – 31 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
24
LEARNING TO LEAD FOR NEW MANAGERS
WORKSHOP
COURSE DESCRIPTION
First time managers need to acquire fundamentals of the art
of leadership. This enables them transit from individual
workers to effective leaders by focusing on the most critical
foundations of effective leadership and management.
Participants' are bound to leave this programme with the
knowledge and skills necessary to better understand the
nature of this new function and develop critical people skills
for optimum performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Transit effectively into leadership positions;
2. Diagnose organizational problem and proffer
solutions;
3. Use team integrated efforts to maximize organizational
outcomes;
4. Make decisions effectively.
TARGET AUDIENCE: Managers, Supervisors and Senior
Officers.
METHODOLOGY: Lectures, Discussions, Case Studies, Role
Play and Syndicate Sessions.
AREAOFFICE
VENUE COURSE DATE DURATION
FEE
Bauchi Gombe N40,000.00 22 – 24 May, 2019 3 days
Lekki Lekki N50,000.00 18 – 20 June, 2019 3 days
Rumuokwuta Elelenwo N50,000.00 9 – 11 July, 2019 3 days
Isolo Ota-Ogun N50,000.00 17 – 19 Sept., 2019 3 days
Calabar Calabar N40,000.00 22 – 24 Oct., 2019 3 days
Makurdi Otukpo N40,000.00 29 – 30 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
25
MANAGEMENT AND SUPERVISORY SKILLS
WORKSHOP
COURSE DESCRIPTION
Supervisors are responsible for a small group of employees.
Supervisors instruct, coach, mentor, communicate
management policies and programmes as well as represent
employees' interest with management. Modern supervisors
need to be grounded in current techniques and practices of
delegation, effective communication, conflict resolution and
interpersonal skills for higher productivity in a workplace.
This workshop is therefore designed to equip participants for
participants with relevant skills and techniques for optimum
performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify performance challenges and proffer solutions;
2. Motivate subordinates for higher productivity and
efficiency;
3. Manage human and material resources and,
4. Apply the techniques of effective supervision.
TARGET AUDIENCE: Supervisors, Line Managers,
Personnel Officers and Production Managers.
METHODOLOGY: Lectures, Discussions, Syndicate
Sessions, Role Play, Film Shows and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Benin Ekpoma N45,000.00 26 – 28 March, 2019 3 days
Isolo Isolo N50,000.00 26 – 28 March, 2019 3 days
PH Bori N50,000.00 2 – 4 April, 2019 3 days
Warri Warri N45,000.00 2 – 4 April, 2019 3 days
Minna Kontagora N40,000.00 9 – 11 April, 2019 3 days
Kano Kano N45,000.00 16 – 18 April, 2019 3 days
Aba Umauhia N40,000.00 24 – 26 April, 2019 3 days
Akure Akure N40,000.00 21 – 23 May, 2019 3 days
Apapa Apapa N50,000.00 11 – 13 June, 2019 3 days
Abeokuta Abeokuta N45,000.00 25 – 27 June, 2019 3 days
Abakaliki Abakaliki N40,000.00 16 – 18 July, 2019 3 days
Awka Awka N40,000.00 16 – 18 July,2019 3 days
Ilorin Ilorin N40,000.00 16 – 18 July, 2019 3 days
Rumuokwuta Oyigbo N50,000.00 10 – 12 Sept., 2019 3 days
Gwagwalada Kaduna N50,000,00 8 – 10 Oct., 2019 3 days
Lekki Lekki N50,000.00 6 – 8 Nov., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
26
PREPARING FOR LIFE AFTER PAID EMPLOYMENT
WORKSHOP
COURSE DESCRIPTION
The thought of retirement is usually dreaded by many
employees as they move close to it. Though most
organizations do not recognize it, the need for retirement
training and counselling for employees cannot be over-
emphasized.
Life after retirement has opportunities as well as difficulties
depending on how one has planned or not planned for it.
Those who do not plan their retirement end up being stressed
up, frustrated, disorganized, indebted and sometimes dying
prematurely.
This workshop is designed to expose participants to relevant
information on how to plan and manage their lives in
retirement.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify post-retirement options and opportunities;
2. Discuss perspectives on retirement;
3. Prepare personal financial plans;
4. Examine the importance of networking; and
5. Apply time management for personal effectiveness.
TARGET AUDIENCE: All workers in paid employment and
Retirees.
METHODOLOGY: Lectures, Discussions, Syndicate
Sessions, Practical Exercises, Case Studies and Field Trips.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Minna Minna N40,000.00 21 – 23 May, 2019 3 days
Katsina Dutsin-ma N40,000.00 25 – 27 June, 2019 3 days
Makurdi Makurdi N40,000.00 7 – 9 Aug., 2019 3 days
Ikeja Ikeja N60,000.00 20 – 22 Aug., 2019 3 days
Warri Warri N45,000.00 27 – 29 Aug., 2019 3 days
Benin Benin N45,000.00 8 – 10 Oct., 2019 3 days
Isolo Ota-Ogun N100,000.00 8 – 10 Oct., 2019 3 days
Lokoja Lokoja N45,000.00 8 – 10 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
27
PERFORMANCE APPRAISAL SKILLS TRAINING
COURSE DESCRIPTION
Performance Appraisal is the systematic evaluation of an
individual employee performance to understand his/her
abilities for further growth and development.
Employees have always been blamed for most unsatisfactory
performance associated with poor organizational
performance that manifest in ineffectiveness and
inefficiency. In order to remedy this situation there is need
for effective and objective appraisal of employees'
performance through various techniques to foster employee
and organizational growth.
This workshop is designed to equip participants with the
required knowledge and skills to evaluate employees'
performance and contributions to the organization.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify techniques for appraising employee
performance;
2. Analyze instruments for periodic review of employees'
performance;
3. Specify criteria for employee placement, appraisal and
career progression;
4. Use motivation techniques to achieve employee
optimum performance and feedback.
TARGET AUDIENCE: Human Resource/Personnel
Managers, Heads of Department, Line Managers and
Supervisors.
METHODOLOGY: Lectures, Discussions, Case Studies and
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Lekki Lekki N50,000.00 23 – 25 April, 2019 3 days
Ilorin Ilorin N40,000.00 7 – 9 May, 2019 3 days
Enugu Enugu N40,000.00 20 – 22 Aug., 2019 3 days
Kano Birni-Kudu N45,000.00 27 -29 Aug., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
28
POLICY MAKING AND ORGANIZATIONAL
SUSTAINABILITY
COURSE DESCRIPTION
Problem-solving and decision-making are continuous and
dynamic activities that pervades through all organizational
processes. Ability to solve problem(s) and make decision(s)
is a mental as well as an intellectual process.
This underscores the need for sound, effective and efficient
problem-solving and decision-making mechanism to
facilitate achievement of organizational goals. Therefore,
organizations must make conscientious and deliberate effort
to empower officials vested with these responsibilities in
order to avoid costly mistakes.
This workshop is specifically designed to expose participants
to skills needed for effective problem-solving and decision-
making.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Describe concepts of problem-solving and decision-
making;
2. Explain decision-making and problem-solving
processes and techniques;
3. Examine the role of human behaviour in building a high
performance team and,
4. Apply problem-solving and decision-making skills on the
job.
TARGET AUDIENCE: Senior Executives, Directors,
Managers, Supervisors and Community Based Organization
(CBO) Leaders.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions,
Case Studies and Brain Storming.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Gwagwalada Gwagwalada N50,000.00 19 – 21 March, 2019 3 days
V/Island V/Island N70,000.00 9 – 11 April, 2019 3 days
Abuja Abuja N70,000.00 2 – 4 July, 2019 3 days
Bauchi Kaduna N50,000.00 24 – 26 Sept., 2019 3 days
Ilorin Ilorin N50,000.00 24 – 26 Sept., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
29
PROCUREMENT PROCEDURES WORKSHOP
COURSE DESCRIPTION
The importance of procurement cannot be overemphasized
in the execution and management of contract. Pressure to
deliver efficiency and effectiveness from external suppliers,
contractors and service providers is recognized as an
essential component of public sector procurement process.
This workshop is designed to assist organizations to apply
due process in the procurement of goods and services to
ensure transparency and accountability.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the role and scope of procurement;
2. Manage the bidding process in contract management;
3. Analyze economic indicators, cost and pricing;
4. Recognize the role of Auditors in the procurement
process;
5. Apply due process in procurement procedures.
TARGET AUDIENCE: Procurement Officers, Legal Officers,
Admin. Officers, Quantity Surveyors, Buyer Accounting
Officers, Auditors and Accountants.
METHODOLOGY: Lectures, Discussions, Case Studies and
Practical Exercises
AREA OFFICE
VENUE COURSE DATE DURATION FEE Lekki N50,000.00 12 – 14 March, 2019 3 days
Katsina N60,000.00 20 – 22 March, 2019 3 days
Rumuokwuta Ahoada N50,000.00 26 – 28 March, 2019 3 days
Yenagoa Ogbia N40,000.00 9 – 11 April, 2019 3 days Akure N60,000.00 12 – 14 April, 2019 3 days
V/Island V/Island N60,000.00 4 – 6 June, 2019 3 days
Abakaliki N60,000.00 11 – 13 June, 2019 3 days
Uyo Uyo N40,000.00 12 – 14 June, 2019 3 days
Enugu N60,000.00 16 – 18 July, 2019 3 days
Gusau Marafa N40,000.00 6 – 8 Aug., 2019 3 days Rumuokwuta N60,000.00 6 – 8 Aug., 2019 3 days
Apapa Apapa N50,000.00 27 – 29 Aug., 2019 3 days
Kaduna N60,000.00 3 – 5 Sept., 2019 3 days
PH Omoku N50,000.00 8 – 10 Oct., 2019 3 days
Maiduguri N60,000.00 15 – 17 Oct., 2019 3 days
Benin Auchi N45,000.00 29 – 31 Oct., 2019 3 days
Lekki
Katsina
Akure
Abakaliki
Rumuokwuta
Kaduna
Maiduguri
Enugu
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
30
PROJECT MANAGEMENT WORKSHOP
COURSE DESCRIPTION
Project management is an essential skill-set for many careers
and in many context in today's competitive business
environment. The dearth of skills required for effective
project management is adversely affecting the quality of
some of the projects being executed.
Making ethical decisions is not easy, because not every
ethical problem has an instant solution. Ethics add a moral
dimension to the decision-making process for the success of
any project execution.
This workshop is designed to address ethical issues in project
management and to empower project stakeholders with best
practices for enhanced benefit and sustainability.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the components of a project;
2. Discuss and resolve ethical issues in project
management;
3. Monitor and evaluate projects and,
4. Apply best practices in project management.
TARGET AUDIENCE: Project Managers, Project
Coordinating Officers, Project Development Officers, Non-
Governmental Organizations (NGOs), Community Based
Organizations (CBOs), Directors of Works and Estate
Managers.
METHODOLOGY: Lectures, Practical Sessions, Syndicate
Sessions, Discussions and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Makurdi Gboko N55,000.00 24 – 26 April, 2019 5 days
Kaduna Kaduna N55,000.00 11 – 13 June, 2019 5 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
31
QUALITY ASSURANCE MANAGEMENT WORKSHOP
COURSE DESCRIPTION
Continuous quality improvement is a management
philosophy that organizations use to reduce wastages,
increase efficiency as well as internal and external
satisfaction.
The purpose of continuous quality improvement is to
improve processes by identifying problems, implementing
and monitoring corrective action and studying its
effectiveness. An essential aspect of quality improvement the
monitoring of high risk, high volume or problem prone aspect
of processes: not every aspect of major service needs
This workshop is designed to expose participants to the
modern tools and techniques of providing systematic and
continuous quality improvement in organizations.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the concept of quality improvement process;
2. Identify the steps in quality improvement process;
3. Develop quality improvement programme;
4. Design and install quality improvement process and,
TARGET AUDIENCE: Managers, Administrators, Quality
Assurance Managers, Production and Marketing Managers.
METHODOLOGY: Lectures, Project Approach, Discussions,
Case Studies & Film Shows.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Abeokuta Abeokuta N45,000.00 24 – 26 April, 2019 3 days
Badagry 125/127Olojo-drive Ojo
N50,000.00 15 – 17 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
32
RE-ENGINEERING THE WORKPLACE FOR OPTIMUM
PERFORMANCE
COURSE DESCRIPTION
Re-engineering the workplace is more importantly a daily
function of the employers supported by the employees.
Amidst a growing global economy, it entails rethinking jobs
and reshaping methodologies for attracting, engaging, and
managing people and work in order to drive business
performance.
Its operations involve adopting a humanist approach to
building systems and creating value geared towards
workplace reinvigoration, reorganization, and redesign by
Management who drive and create enabling environment for
development to thrive.
This workshop will therefore assist Managers and
Managements achieve improved Organisational growth and
development through trendy and advanced skills and
techniques of modernizing the work environment.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Effectively communicate Organizational goals, mission
and vision;
2. Create conducive environment for employees;
3. Motivate employees for optimal performance;
4. Identify strategies for human capital development.
TARGET AUDIENCE: Top Level Managers, Directors of
Public & Private Sectors, Managing Directors, Management
Staff of different Categories etc.
METHODOLOGY: Lectures, Videos and Case Studies
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Benin N50,000.00 21 – 21 May, 2019 3 days
Yola N50,000.00 18 – 20 June, 2019 3 days
Aba N50,000.00 6 – 8 Aug., 2019 3 days
Calabar N50,000.00 10 – 12 Sept., 2019 3 days
Minna N50,000.00 10 – 12 Sept., 2019 3 days
Jos N50,000.00 15 – 17 Oct., 2019 3 days
Ilorin N50,000.00 17 – 19 Sept., 2019 3 days
Abeokuta N50,000.00 5 – 7 Nov., 2019 3 days
Benin
Yola
Aba
Calabar
Minna
Jos
Ilorin
Abeokuta
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
33
SKILLS DEVELOPMENT WORKSHOP FOR
ADMINISTRATIVE AND PERSONNEL OFFICERS
COURSE DESCRIPTION
The role of administrative and personnel officers is key for
the development and efficient allocation and utilization of
human and material resources. Therefore, the future of any
organization (Public or Private) depends on its ability to
develop the competencies of relevant personnel in the
practice of administration.
This workshop is designed to equip participants with the
required knowledge, skills and techniques for optimum
performance in administration.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Process official documents professionally;
1. Organize, motivate and control others for higher
productivity;
2. Communicate effectively and,
3. Apply appropriate techniques to manage human and
material resources.
TARGET AUDIENCE: Administrative and Personnel Officers
in Public and Private Sectors of the economy.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Kano Kano N45,000.00 19 – 21 March, 2019 3 days
Ilorin Ilorin N40,000.00 26 – 28 March, 2019 3 days
Makurdi Makurdi N40,000.00 27 – 29 March, 2019 3 days
Lafia Lafia N40,000.00 2 – 4 April, 2019 3 days
Kaduna Kaduna N45,000.00 14 – 16 May, 2019 3 days
Gwagwalada Kaduna N50,000.00 21 – 23 May, 2019 3 days
Warri Warri N40,000.00 21 – 23 May, 2019 3 days
Awka Awka N40,000.00 4 – 6 June, 2019 3 days
Lokoja Kabba N45,000.00 10 – 12 June, 2019 3 days
Ibadan Ibadan N45,000.00 18 – 20 June, 2019 3 days
Calabar Calabar N40,000.00 29 – 31 July, 2019 3 days
Akure Akure N40,000.00 27 – 29 Aug., 2019 3 days
Gusau Maru N40,000.00 3 – 5 Sept., 2019 3 days
Isolo Isolo N50,000.00 3 – 5 Sept., 2019 3 days
Minna Suleja N40,000.00 10 – 12 Sept., 2019 3 days
Jos Jos N40,000.00 24 – 26 Sept., 2019 3 days
Aba Aba N40,000.00 29 – 31 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
34
SUPPLY CHAIN MANAGEMENT WORKSHOP
COURSE DESCRIPTION
The supply and management of materials, production and
distribution by organizations often play a decisive role for
many businesses in their attempt to satisfy customers' needs
efficiently.
To achieve this, the best companies around the globe have
resorted to the discovery of a powerful new source of
competitive advantage. This calls for a conscious effort on
the organization to empower employees who are charged
with these responsibilities.
This workshop is therefore, designed to expose this set of
employees to the relevant skills required for Supply Chain
Management.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and analyse the key activities of a supply
chain;
2. Explain the process of product development and
supply;
3. Identify and verify materials based on specifications
and,
4. Discuss and apply inventory management.
TARGET AUDIENCE: Procurement Officers, Inventory
Managers, Store Administrative Officers, Inventory/
Warehouse Officers and Logistics Officers.
METHODOLOGY: Lectures, Discussions, Case Studies and
Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Bauchi Bauchi N40,000.00 26 – 28 Feb., 2019 3 days
Gusua Gummi N40,000.00 5 – 7 March, 2019 3 days
PH Omoku N50,000.00 5 – 7 March, 2019 3 days
Ilorin Ilorin N40,000.00 12 – 14 March, 2019 3 days
Isolo Isolo N50,000.00 16 – 18 April, 2019 3 days
Abuja Lafia N50,000.00 23 – 25 April, 2019 3 days
Abeokuta Abeokuta N45,000.00 7 – 9 May, 2019 3 days
Aba Aba N40,000.00 18 – 20 June, 2019 3 days
Akure Akure N40,000.00 18 – 20 June, 2019 3 days
Yola Mubi N40,000.00 26 – 28 June, 2019 3 days
Kano Kano N45,000.00 6 – 8 Aug., 2019 3 days
Badagry Olojo-Drive N50,000.00 3 – 5 Sept., 2019 3 days
Makurdi Otukpo N40,000.00 4 – 5 Sept., 2019 3 days
Enugu Udi N40,000.00 24 – 26 Sept., 2019 3 days
Warri Warri N45,000.00 8 – 10 Oct., 2019 3 days
Ikeja Ikeja N60,000.00 5 – 7 Oct., 2019 3 days
Kaduna Kaduna N45,000.00 22 – 24 Oct., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
35
SUSTAINABLE INDUSTRIAL/LABOUR RELATIONS
WORKSHOP
COURSE DESCRIPTION
Industrial and Labour relation is the complex interrelations
between employers and employees, labour/trade unions,
employer organizations and the state. It is a tripartite system
in which employers, workers and their representative and
government interacts to set the ground rules for the
governance of work relationships.
Therefore, the aim of labour and industrial relations is to find
ways and means of reaching mutual agreement between
employer and employee on the terms and conditions of
employment.
While employers of labour must be conscious of the effects of
their decisions, employees on the other hand, are expected
to know their limits regarding matters of welfare.
This workshop is therefore designed to provide insight into
how dispute can be resolved through dialogue and collective
bargaining.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the causes of conflicts and the impact on
labour relations;
2. Explain processes of resolving conflicts and grievances
generated by unfair labour practices;
3. Discuss the benefits of Pension Reforms Act, as
amended and,
4. Apply skills and techniques of team work.
TARGET AUDIENCE: Union Officials, Industrial Relations
Managers, Pension Managers and Human Resource Managers.
METHODOLOGY: Lectures, Discussions, Case Studies &
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Bauchi Dutse N40,000.00 26 – 28 March, 2019 3 days
Gwagwalada Nassarawa N50,000.00 25 – 27 June, 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
36
TRANSFORMING ORGANIZATIONAL PERFORMANCE
WORKSHOP
COURSE DESCRIPTION
To maintain excellent performance in the face of changes and
intensifying competitive pressures, leaders must be able to
adapt their organizations to deliver.
Organizations are aggressively trying to undergo
transformation, seeking to improve performance by changing
behaviour and capabilities.
This workshop is therefore, designed to equip participants
with the skills to improve their organizational performance
and increase competitive advantage.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Effectively set, monitor and evaluate targets;
2. Identify cost reduction strategies;
3. Develop Performance Improvement Plan (PIP) and,
4. Apply competitive strategies effectively.
TARGET AUDIENCE: Managers in Public and Private
Sectors of the economy.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Ilorin Ilorin N40,000.00 26 – 28 Feb., 2019 3 days
Uyo Uyo N40,000.00 24 – 26 April, 2019 3 days
Yola Jalingo N40,000.00 25 – 27 Sept., 2019 3 days
Aba Umuahia N40,000.00 5 – 7 Nov., 2019 3 days
Kaduna Kaduna N45,000.00 19 – 21 Nov., 2019 3 days
ADMINISTRATIVE AND MANAGEMENT PROGRAMMES
37
WORK-LIFE BALANCE FOR OPTIMUM PERFORMANCE WORKSHOP
COURSE DESCRIPTIONWork-life balance creates a comfortable state of equilibrium between an employees' primary priorities, organizational roles, responsibilities and their private life styles. However, a balance between work and life can be challenging where both demand attention and energy.
When career is balanced with personal life, it provides benefits in each environment, thereby keeping one healthier, mentally and physically.
This workshop is designed to equip participants with tips, tools and techniques for managing their busy schedules and time, with a view to achieving balance in their personal and professional life.
LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Develop and implement personal work-life balance
plan;2. Identify sources and symptoms of stress 3. Establish boundaries between home and work
environment;4. Apply appropriate coping mechanism.
TARGET AUDIENCE: Chief Executive Officers, Top Management Staff, Directors, Heads of Parastatal and Educational Institution.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions and Film Shows.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Yenagoa Brass N40,000.00 6 – 8 March, 2019 3 days
Warri Warri N45,000.00 16 – 18 April, 2019 3 days
Ikeja IKeja N60,000.00 16 – 18 April, 2019 3 days
Kaduna Kaduna N45,000.00 24 – 26 April, 2019 3 days
Lokoja Lokoja N45,000.00 21 – 23 May, 2019 3 days
Benin Benin N45,000.00 2 – 4 July, 2019 3 days
Gwagwalada Makurdi N50,000.00 9 – 11 July, 2019 3 days
L/Island Ogun N85,000.00 18 – 20 Sept., 2019 3 days
Enugu Oji-River N40,000.00 22 – 24 Oct., 2019 3 days
Abuja Fifth ChukkerPol & CountryClub
N100,000.00 9 – 11 Oct., 2019 3 days
Apapa Apapa N50,000.00 16 – 18 Oct., 2019 3 days
Badagry Festac N70,000.00 6 – 8 Nov., 2019 3 days
38
BANKING, FINANCEAND ALLIED PROGRAMMES
BANKING, FINANCE AND ALLIED PROGRAMMES
39
CONTENTS Page
1. Best Practices in Cost Reduction and Control Workshop
2. Credit Risk and Debt Recovery Management Workshop
3. Fraud Prevention and Forensic Auditing
4. Improvement Course for Accountants and Auditors
5. Revenue Generation and Tax Administration Workshop
6. Skills Enhancement Course for Cashiers and Revenue Officers
7. Workshop on Accounting & Finance for Non-Finance Managers
41
42
43
44
45
46
47
BANKING, FINANCE AND ALLIED PROGRAMMES
40
TO THE PARTICIPANTS INCLUDE:
1. Understanding the nature of fraud, proof and how to mitigate it
within the context of the law;
2. Analysing and interpreting financial statements to identify areas
for improvement;
3. Leveraging teamwork for successful business operations;
4. Maintain good banking practices and excellent customer
relations;
5. Improving your ability to make effective decisions at each stage
of the tendering process;
6. Being conversant with current trends in accounting best
practice;
7. Identifying the nature and behaviour of cost, adopting
techniques for cost control.
TO THE ORGANIZATION INCLUDE:
1. Using the latest tools and techniques to identify fraudulent
practices and check misappropriation of funds;
2. Employing modern technology to facilitate Accounting practices;
3. Taking cognizance of corporate image and delivery of excellent
service;
4. Understanding how to improve the organization's tendering
procedures;
5. Developing zero tolerance for fraudulent practices;
6. Ability to effectively design and implement cost control
mechanism in the organization.
BENEFITS OF ATTENDING THE PROGRAMMES:
BANKING, FINANCE AND ALLIED PROGRAMMES
41
BEST PRACTICES IN COST REDUCTION AND
CONTROL WORKSHOP
COURSE DESCRIPTION
Cost control is the practice of identifying and reducing
business expenses to increase profits and it starts with the
budgeting process. Cost reduction is a technique designed to
save the unit cost of a product/service without compromising
its quality.
They are both an integral part of an organization's financial
activity. Effective cost control is vital for the survival and
growth of an organization because of its effect on the bottom
line.
The workshop is designed to expose participants to
appropriate knowledge, relevant skills and techniques for
prudent accounting and cost control measures.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Classify the various types of cost;
2. Manage fixed and variable costs;
3. Prepare, Implement and control budget;
4. Apply techniques for reducing expenditure while
volume of output remains constant;
5. Apply standard costing techniques as a cost control
measure.
TARGET AUDIENCE: Finance Managers, Accountants,
Auditors, Finance Supervisors in Public and Private Sectors.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Lafia Lafia N40,000.00 12 – 14 March, 2019 3 days
Kaduna Kaduna N40,000.00 19 – 21 March, 2019 3 days
Jos Jos N40,000.00 16 – 18 April, 2019 3 days
Calabar Calabar N40,000.00 13 – 15 Aug., 2019 3 days
Bauchi Gombe N40,000.00 26 – 28 Nov., 2019 3 days
BANKING, FINANCE AND ALLIED PROGRAMMES
42
CREDIT RISK AND DEBT RECOVERY MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Credit risk is the risk of default on a debt that may arise from
a borrower falling to make required payment. The risk is that
of the lender and includes: lost of principal and interest
disruption to cash flow and increase collection cost.
Debt recovery is a means in which a creditor attempts to
collect an unpaid debt sometimes through a third party. Debt
collection involves general measures taken to recover money
by late payers. Effective credit risk management therefore
has great implications on the profit and continual existence of
organizations.
This workshop is therefore, designed to improve
performance of credit officials in organizations by equipping
them with the required skills for appraisal and management
of credits including recovery strategies and legal
implications.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain credit risk management process;
2. Utilize requisite financial guidelines in processing
credit request;
3. Identify good/bad credits and initiate early recovery;
4. Apply the legal procedures in bad credits recovery.
TARGET AUDIENCE: Accountants, Auditors and Banking
Officers.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Rumuokwuta Bori N60,000.00 9 – 11 April, 2019 3 days
Awka Awka N40,000.00 7 – 9 May, 2019 3 days
Calabar Calabar N40,000000 25 – 27 June, 2019 3 days
Aba Umudike N40,000.00 2 – 4 July, 2019 3 days
Kaduna Kaduna N45,000.00 17 – 19 July, 2019 3 Days
Enugu Udi N40,000.00 6 – 8 Aug., 2019 3 days
Ibadan Ibadan N45,000.00 20 – 22 Aug., 2019 3 days
Sokoto Birnin-Kebbi N40,000.00 5 – 7 Nov., 2019 3 days
BANKING, FINANCE AND ALLIED PROGRAMMES
43
FRAUD PREVENTION AND FORENSIC AUDITING
COURSE DESCRIPTION
The major challenge confronting Finance and non-Finance
Managers and the accounting profession is the prevention
and early detection of fraud. Consequently, organizations
must establish internal controls, plans and programmes to
safeguard assets, ensure integrity in accounting records,
deter and detect fraud.
Forensic auditing is an examination and evaluation of an
organizations financial information as an investigative major
that attempts to derive evidence suitable for use in litigation.
Therefore, this workshop is designed to expose participants
with the needed skills and knowledge for effective fraud
prevention and detection.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify types and causes of fraud;
2. List steps involved in fraud prevention and detection;
3. Identify stages of in-depth fraud investigation;
4. Detect weaknesses in internal control systems and
suggest control measures and,
5. Explain the process of gathering relevant and
admissible evidence.
TARGET AUDIENCE: Directors, Bursars, Auditors,
Accountants, Managers, Chief Financial Officers (CFO) and
NGOs.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Minna Bida N40,000.00 11 – 13 June, 2019 3 days
Yenagoa Yenagoa N40,000.00 3 – 5 July,2019 3 days
Uyo Uyo N40,000.00 30 July, - 1 Aug., 2019 3 days
Lokoja Lokoja N45,000.00 3 – 5 Sept., 2019 3 days
Gwagwalada Makurdi N50,000.00 17 – 19 Sept., 2019 3 days
BANKING, FINANCE AND ALLIED PROGRAMMES
44
IMPROVEMENT COURSE FOR ACCOUNTANTS AND
AUDITORS
COURSE DESCRIPTION
Accountants are responsible for analyzing, recording
summarizing and report the financial information of the
organization to relevant stakeholders. In the same vein
auditors examine the internal control processes in order to
ensure compliance to due process. This underscores the
need to improve their skills, knowledge and attitude to enable
them discharge their duties effectively and efficiently.
This workshop is designed to expose participants to current
trends and techniques in books keeping, accounting and
auditing in line with international best practice.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Comply with Professional Ethics and Conduct;
2. Differentiate between various Accounting Principles,
Procedures and Concepts;
3. Apply the knowledge and skills required for preparing
accounting books and records according to Standards;
4. Render relevant financial reports.
TARGET AUDIENCE: Middle Level Accounts and Audit
Personnel.
METHODOLOGY: Lectures, Discussions & Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Kano Kano N45,000.00 5 – 7 March, 2019 3 days
Minna Suleja N40,000.000 26 – 28 March, 2019 3 days
Lokoja Lokoja N45,000.00 2 – 4 April, 2019 3 days
Maiduguri Kaduna N40,000.00 16 – 18 April, 2019 3 days
Katsina Katsina N40,000.00 23- 25 April, 2019 3 days
Enugu Oji-River N40,000.00 7 – 9 May, 2019 3 days
Rumuokwuta Oyigbo N50,000.00 11 – 13 June, 2019 3 days
Owerri Mgbidi N40,000.00 18 – 20 June, 2019 3 days
Awka Awka N40,000.00 25 – 27 Junr, 2019 3 days
Gusau Tsafe N40,000.00 25 – 27 June, 2019 3 days
Jos Jos N40,000.00 25 - 27 June, 2019 3 days
Abeokuta Abeokuta N45,000.00 9 – 11 July, 2019 3 days
Yola Yola N40,000.00 17 – 19 July, 2019 3 days
Lafia Akwanga N40,000.00 27 – 29 Aug., 2019 3 days
Akure Akure N40,000.00 3 – 5 Sept., 2019 3 days
Ikeja Ikeja N60,000.00 24 – 26 Sept., 2019 3 days
PH PH N50,000.00 24 – 26 Sept., 2019 3 days
Gusau Tsafe N40,000.00 8 – 10 Oct., 2019 3 days
BANKING, FINANCE AND ALLIED PROGRAMMES
45
REVENUE GENERATION AND TAX
ADMINISTRATION WORKSHOP
COURSE DESCRIPTION
A major impetus for economic development is revenue. The
generation, management and utilization of revenue
accelerates economic growth and development.
Generating revenue and efficient tax administration should
be the focus of government in order to meet the increasing
cost of public expenditure and survival. Much is definitely
expected from administrators and revenue generation
officers. It is imperative for officers saddled with such
responsibilities to be thorough and diligent in their jobs.
This workshop is designed to equip participants with the
necessary skills required for efficient and effective revenue
generation and tax administration.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify sources of revenue available to governments;
2. Develop effective tax collection strategies;
3. Maintain a friendly relationship with the tax payers;
and
4. Apply relevant tax laws and efficient strategies to
enhance revenue generation.
TARGET AUDIENCE: Tax Administrators, Revenue Officers,
Accountants and Auditors.
METHODOLOGY: Lectures, Discussions and Syndicate
Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Benin Auchi N45,000.00 23 – 25 April, 2019 3 days
Minna Minna N40,000.00 2 – 4 July, 2019 3 days
Sokoto Sokoto N40,000.00 9 – 11 July, 2019 3 days
Lokoja Ajakuta N45,000.00 6 – 8 Aug., 2019 3 days
Uyo Uyo N40,000.00 3 – 5 Sept., 2019 3 days
BANKING, FINANCE AND ALLIED PROGRAMMES
46
SKILLS ENHANCEMENT COURSE FOR CASHIERS
AND REVENUE OFFICERS
COURSE DESCRIPTION
There are global concerns for ensuring transparency,
accountability and adherence to ethical principles in the
conduct of business. This is the hallmark of good
governance. Cashiers and revenue officers entrusted with
receipts, custody and disbursement of monies are required to
be accountable.
Successful discharge of this great responsibility, requires
capacity building for effective application of government
regulations, accounting procedures and standards.
To this end, the programme has been developed to sharpen
participants' skills on revenue generation, accounting
principles, procedures and standards.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the functions of cashiers and revenue
collection officers;
2. Apply financial regulations effectively;
3. Utilize information technology in discharging their
duties;
4. Describe the process of budgetary control;
5. Apply internal control procedures for receipts and
payments.
TARGET AUDIENCE: Revenue Officers, Treasury
Supervisors/Officers and Cashiers.
METHODOLOGY: Lectures, Discussions, Practical Exercises
and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Benin Ekpoma N45,000.00 5 – 7 March, 2019 3 days
Gusau Tsafe N40,000.00 2 – 4 April, 2019 3 days
Lokoja Lokoja N40,000.00 2 – 4 April, 2019 3 days
Yola Yola N40,000.00 22 – 24 April, 2019 3 days
PH N50,000.00 2 – 4 July, 2019 3 days
Katsina Daura N40,000.00 20 – 22 Aug., 2019 3 days
Lafia Akwanga N40,000.00 27 – 29 Aug., 2019 3 days
Jos Jos N40,000.00 7 – 9 Oct., 2019 3 days
Bauchi N40,000.00 15 – 17 Oct., 2019 3 days
Ilorin Ilorin N40,000.00 27 – 29 Nov., 2019 3 days
PH
Bauchi
BANKING, FINANCE AND ALLIED PROGRAMMES
47
WORKSHOP ON ACCOUNTING AND FINANCE FOR
NON-FINANCE MANAGERS
COURSE DESCRIPTION
Finance is one of the vital resources required for the smooth
running of organizations in both the public and private
sectors of any economy. However, this resource is often
scarce; hence the need for its efficient allocation and
utilization. It is also imperative to understand the rudiments
of finance if managers are to effectively communicate within
the business circle.
To this end, non-accounting professionals need to be
conversant with the tools and techniques for analyzing basic
financial statements with a view to providing relevant
information that will aid in financial decision making.
This workshop will expose participants with basic accounting
principles and techniques of financial reports.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Render accounts on financial transactions;
2. Prepare and defend departmental budgets;
3. Manage funds effectively;
4. Interpret and use financial statements;
5. Participate in discussions on current financial and
economic issues;
TARGET AUDIENCE: Non-Finance Executives, Non-Finance
Professionals, Managers and Supervisors in Public and Private
Sectors of the economy.
METHODOLOGY: Lectures, Discussions, Syndicate Groups,
Case Studies and Practical Sessions
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Lekki Lekki N50,000.00 9 – 11 April, 2019 3 days
48
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
49
CONTENTS Page
1. Advanced Workshop for Training Personnel
2. Coaching and Mentoring: Principles, Techniques & Tools
3. Reimbursement Seminar
4. Trainers' Development Workshop
5. Workshop on Planning & Developing Human Resource Capabilities
6. Workshop on Needs Assessment
51
52
53
54
55
56
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
50
TO THE PARTICIPANTS INCLUDE:
1. Increasing job satisfaction and moral among
employees
2. Enhancing employees' turn over;
3. Developing a good understanding of how to manage
learning interventions;
4. Ability to process reimbursement claims for the
organizations.
5. Enhancing employees participation in decision-making
6. Building employees professional skills and promotion
of team work.
TO THE ORGANIZATION INCLUDE:
1. Enabling organization to change, flourish and grow;
2. Helping organization to identify and attain their goals
and to change when necessary for sustainability;
3. Enhancing company's image;
4. Helping with budget control;
5. Creating awareness for organizations to be
reimbursed part of their training expenses;
6. Building a workforce that is poised to achieving
organizational goals and objectives;
7. Creating internal infrastructure to support learning,
knowledge sharing and capacity building;
BENEFITS OF ATTENDING THE PROGRAMMES:
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
51
ADVANCED WORKSHOP FOR TRAINING
PERSONNEL
COURSE DESCRIPTION
Increased demand in the work environment have placed
more responsibility on human capital development
personnel to do more planning, organizing and use more
sophisticated techniques and professional skills to achieve
organizational goals.
This workshop is designed to equip participants charged with
the responsibility of human capital development to acquire
knowledge and skills on current issues and practices in
human capital development.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Develop leadership capabilities;
2. Understand Talent acquisition, selection and
retention;
3. Formulate organization's training policies;
4. Identify issues/challenges in human capital training
and development and,
5. Identify and select appropriate training equipment,
materials and sources of procurement.
TARGET AUDIENCE: Human Resource Managers, Training
Managers/Officers, Personnel Managers/Staff Officers and
Management Consultants.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Uyo Ekot Abasi N40,000.00 22 – 24 July, 2019 3 days
Jos Jos N40,000,00 20 – 22 Aug., 2019 3 days
Sokoto Birnin-Kebbi N40.000,00 20 – 22 Aug., 2019 3 days
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
52
COACHING AND MENTORING:
PRINCIPLES, TECHNIQUES AND TOOLS
COURSE DESCRIPTION
Each of us has ultimate ownership of our career choices.
Coaching and mentoring can be key tools in your overall
career development plan. Specifically, can draw upon
coaching and mentoring at different points along our paths
to help us solve a particular problem through developing new
skills, increasing self awareness and expanding our
networks.
The principles, techniques and tools of business growth and
development in this ever-changing world are issues for
concern to modern managers. Human resource practitioners
as agents of growth and development need to be aware of
these principles, techniques and tools.
Continuous training and development in relevant skills, is a
means of achieving organizational goal. Training through
coaching and mentoring on-the-job is one of the numerous
ways employees acquire relevant skills that are job-oriented.
This workshop is designed to give opportunity for guiding,
instructing, observing, modelling and evaluating
performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. List coaching and mentoring processes;
2. Coach and mentor subordinates;
3. Formulate organizational training policies and,
4. Apply emotional intelligence in coaching and
mentoring.
TARGET AUDIENCE: Managers and Supervisors in Private
and Public Sectors.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions,
Role Play and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Warri Warri N45,000.00 7 – 9 May, 2019 3 days
V/Island V/Island N60,000.00 23 – 25 July, 2019 3 days
Isolo Isolo N50,000.00 27 – 29 Aug., 2019 3 days
Gwagwalada Minna N50,000.00 22 – 24 Oct., 2019 3 days
Akure Akure N40,000.00 4 – 6 Nov., 2019 3 days
Sokoto Sokoto N40,000.00 12 – 14 Nov., 2019 3 days
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
53
REIMBURSEMENT SEMINAR
COURSE DESCRIPTION
Reimbursement Scheme is one of the Industrial Training
Fund's operational instruments used in bearing a portion of
the direct cost of employers' staff training and development
function. Those charged with the responsibility of training
function in companies need to be exposed to the theory and
practice of the scheme.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify training needs;
2. Prepare training plans and programmes in line with the
Fund's reimbursement scheme;
3. Intimate employers on reimbursable items;
4. Identify and fill correctly the ITF reimbursement
documents and,
5. Process training claims.
TARGET AUDIENCE: Human Resource Managers, Training
Managers, Administrative/Personnel Managers, Training
Coordinators and Instructors.
METHODOLOGY: Lectures, Discussions, Syndicate
Sessions and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Benin Benin N45,000.00 12 - 13 Feb., 2019 2 days
Lekki Lekki N50,000.00 12 – 13 Feb., 2019 2 days
Abuja Abuja N50,000.00 26 – 27 Feb., 2019 2 days
Gwagwalada Kaduna N50,000.00 5 – 6 March, 2019 2 days
L/Island Lagos N50,000.00 5 – 6 March, 2019 2 days
Ikeja Ikeja N60,000.00 6 – 7 March, 2019 2 days
V/Island V/Island N40,000.00 12 – 13 March, 2019 2 days
Enugu Nsukka N40,000.00 12 – 13 March, 2019 2 days
Rumuokwuta Rumuokwuta N50,000.00 13 – 14 March, 2019 2 days
Aba Umuahia N40,000.00 19 – 20 March, 2019 2 days
Isolo Isolo N50,000.00 19 – 20 March, 2019 3 days
Warri Warri N50,000.00 19 – 20 March, 2019 2 days
Abakaliki Abakaliki N40,000.00 26 – 27 March, 2019 2 days
Abeokuta Abeokuta N45,000.00 27 – 28 March, 2019 2 days
Apapa Apapa N75,000.00 28 – 29 March, 2019 2 days
Badagry Oloj-Drive N50,000.00 2 – 3 April, 2019 2 days
Ibadan Ibadan N45,000.00 9 – 10 April, 2019 2 days
Uyo Eket N40,000.00 9 – 11 April, 2019 3 days
Calabar Calabar N40,000.00 23 – 24 April, 2019 2 days
L/Island Lagos N50,000.00 11 – 12 June, 2019 2 days
IKeja Ikeja N60,000.00 3 – 4 July, 2019 2 days
Yenagoa Yenagoa N40,000.00 7 – 8 Aug., 2019 2 days
Jos Jos N40,000.00 29 – 30 Oct., 2019 2 days
Sokoto Sokoto N40,000.00 12 – 13 Nov., 2019 2 days
Katsina Funtua N40,000.00 To be determined 2 days
Bauchi Bauchi N40,000.00 To be determined 2 days
Yola To be To be To be determined 2 days
determined determined
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
54
TRAINERS' DEVELOPMENT WORKSHOP
COURSE DESCRIPTION
Trainers face lots of challenges in today's fast-paced
Information and Communication Technology (ICT) driven
economy. There is the need for trainers to continuously
update their knowledge and skills based on current trends in
learning and development.
This workshop is designed to sharpen the competencies of
trainers.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Establish training functions in an organization;
2. Identify training needs;
3. Develop and implement training programmes;
4. Identify and use appropriate training aids and,
5. Evaluate training sessions.
TARGET AUDIENCE: Human Resource Managers, Training
Managers/Officers, Learning and Development Managers
and Training Coordinators/Instructors.
METHODOLOGY: Lectures, Discussions and Syndicate
Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Lekki Lekki N50,000.00 20 – 22 Feb., 2019 3 days
PH PH N60,000.00 19 – 21 March, 2019 3 days
Isolo Isolo N50,000.00 2 – 4 April, 2019 3 days
L/Island Lagos N70,000.00 3 – 5 April, 2019 3 days
Calabar Calabar N40,000.00 20 – 20 April, 2019 3 days
Benin Auchi N45,000,00 28 – 30 May, 2019 3 days
Enugu Udi N40,000.00 11 – 13 June, 2019 3 days
Ikeja Ikeja N60,000.00 18 – 20 June, 2019 3 days
Gwagwalada Minna N50,000.00 23 – 25 July, 2019 3 days
Rumuokwuta Bori N50,000.00 23 – 25 July, 2019 3 days
Aba Aba N40,000.00 24 – 26 Sept., 2019 3 days
Katsina Katsina to be determined.
to be determined 3 days
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
55
WORKSHOP ON PLANNING AND DEVELOPING
HUMAN RESOURCE CAPABILITIES
COURSE DESCRIPTION
How organizations develop over time and the techniques
involved in analyzing the dynamics of change and growth is
an essential tool in understanding the relationship between
strategic organizational planning and human resource
development. The ability to address the role and capabilities
required of the human resource professional is of great
importance.
This workshop is therefore, intended to equip participants
with the relevant and critical business foundations and tools
necessary to position them within their respective
organizations.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the concepts, methods and tools for
conducting workforce planning;
2. Conduct work load analysis;
3. Develop competencies for facing future challenge and,
4. Apply core skills and capabilities.
TARGET AUDIENCE: Human Resource Managers, Training
Managers/Officers, Learning and Development Managers and
Training Coordinators/Instructors.
METHODOLOGY: Lectures, Practical Exercises, Discussions
and Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Uyo Eket N40,000.00 18 – 20 July, 2019 3 days
PH PH N50,000.00 23 – 25 July, 2019 3 days
Owerri Okigwe N40,000.00 9 – 11 July, 2019 3 days
Yenagoa Odi N40,000.00 17 – 19 July, 2019 3 days
Awka Onitsha N40,000.00 10 – 12 Sept., 2019 3 days
IKeja Ikeja N60,000.00 10 – 12 Sept., 2019 3 days
Warri Warri N45,000.00 24 – 26 Sept., 2019 3 days
CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS
56
WORKSHOP ON TRAINING NEEDS ASSESSMENT
COURSE DESCRIPTION
The need to enhance skills in human performance and non-
skills needs of organizations (private and public) in Nigeria, is
highly critical in improving productivity and meeting
organizational goals. Training must be need-based in line
with set objectives.
This workshop is therefore, designed to expose the
participants to the practices of training needs assessment.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Design and develop standard needs assessment
instruments;
2. Conduct effective needs assessment survey;
3. Process data to identify if training intervention is
necessary and,
4. Design and develop appropriate training intervention.
TARGET AUDIENCE: Human Resource Managers, Training
Managers, Directors of Personnel Management (DPM),
Directors of Administration and Staff Officers.
METHODOLOGY: Lectures, Discussions, Practical Exercises
and Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
PH Omoku N50,000.00 7 – 9 May, 2019 3 days
Awka Awka N40,000.00 24 – 26 Sept., 2019 3 days
57
CONSULTANCY SERVICES PROGRAMME
58
CONSULTANCY SERVICES PROGRAMME
1. Corporate Image and Reputation Management: Strategy for Enhancing Productivity
2. Customer Expectation Management Workshop
3. Innovative Management in Contemporary and competitive Environment
4. Innovation Management Workshop
5. Leveraging Diversity and Inclusion for Corporate Growth
6. Performance & Productivity Improvement Training (PPIT) Programme
7. Performance & Productivity Improvement Workshop for Hospital Administrators
8. Performance & Productivity Improvement Workshop for Medical Record Operations
9. Performance & Productivity Improvement Workshop for Medical Doctors
10. Performance & Productivity Improvement in Pharmacy Operations
11. Performance & Productivity Improvement in Medical Laboratory Operation
12. Performance & Productivity Improvement for Nursing Operations
13. Process Consulting Services
14. Social Media Marketing Workshop
15. Workshop on Intellectual Unionism
CONTENTS Page
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
59
CONSULTANCY SERVICES PROGRAMME
TO THE PARTICIPANTS INCLUDE:
1. Applying creativity and innovation in the work place;
2. Improving personal branding;
3. Improve work methods in hospital operations for
higher productivity;
4. Identifying and correcting faulty layouts in hospitals;
5. Develop supervisory management skills for effective
hospital operations and,
6. Apply systematic and effective on-the-job training.
TO THE ORGANIZATION INCLUDE:
1. Creating and improving the brand image of an
organization for increased productivity;
2. Developing a good image and reputation for the
organization;
3. Using the social media to build a brand and to increase
business networking;
4. Cost reduction;
5. Waste reduction;
6. Promotion of safety consciousness;
7. Improve competitiveness;
8. Reduction/elimination of idle time and
9. Provision of quality services to clients.
BENEFITS OF ATTENDING THE PROGRAMMES:
60
CONSULTANCY SERVICES PROGRAMME
CORPORATE IMAGE AND REPUTATION
MANAGEMENT: STRATEGY FOR ENHANCING
PRODUCTIVITY
COURSE DESCRIPTION
Corporate image, brand and reputation are some of the
valuable assets of an organization. These do not occur by
chance but as a result of deliberate leadership, vision and
commitment.
Current competitive global market demands rapidly
changing products, services, technology and corporate
image that create an impression on the public.
This programme is designed to expose leaders and
executives to essential elements and processes for effective
corporate image and reputation management.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify essential elements of corporate image and
reputation;
2. Explain the process of effective image and reputation
management and,
3. Design a strategic plan for reputation management
TARGET AUDIENCE: Leaders, Executive Officers and
Managers.
METHODOLOGY: Lectures, Discussions, Syndicate sessions.
VENUE COURSE DATE DURATION
FEE
Jos N100,000.00 8 – 10 Oct., 2019 3 days
Lagos (Ikeja) N100,000.00 29 – 30 Oct., 2019 3 days
61
CONSULTANCY SERVICES PROGRAMME
CUSTOMER EXPECTATION MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Business culture today focuses on customer satisfaction as a
priority. Customers are more knowledgeable and have
higher expectations than ever before. For attainment of
success, it is imperative for business to have exceptional plan
in place to be able to adequately manage customers'
expectations.
Business success is dependent on delivering successful
customers' outcome that increases loyalty, turnover and
meets customers' requirements.
In this regard, the workshop is designed and developed to
equip participants with the necessary skills, knowledge and
attitude for managing customers' expectations.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and manage customer needs and satisfaction;
2. Manage time and stress effectively;
3. Connect to customers through social media and,
4. Apply effective human relation and communication
skills.
TARGET AUDIENCE: Production Managers, Marketing
Managers, Research Managers, Sales Officers, Supervisors,
SERVICOM Desk Officers and all Officers responsible for
service delivery.
METHODOLOGY: Lectures, Discussions, Case Studies and
Role Play.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Kaduna Zaria N45,000.00 5 – 7 March, 2019 3 days
Jos Jos N40,000,00 21 – 23 May, 2019 3 days
V/Island V/Island N60,000.00 25 – 27 June, 2019 3 days
62
CONSULTANCY SERVICES PROGRAMME
INNOVATIVE MANAGEMENT IN CONTEMPORARY
AND COMPETITIVE ENVIRONMENT
COURSE DESCRIPTION
The ability to manage innovation is central to achieving
successful business outcomes in a highly competitive
environment. Organizations are increasingly evaluating their
products, services, and operations in an attempt to meet the
changing needs of customers. This is critical for not only
survival but also for sustainability and long-term stability.
It is therefore imperative that, leaders in organizations
create an organizational culture that support and promote
creativity with the goal of achieving a sustainable
competitive advantage, leading to growth and profit in the
marketplace.
This workshop is designed to expose participants to
innovative management strategies.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify multiple creative thinking techniques.
2. Design and develop strategies for selling ideas to
achieve competitive advantage by bringing
tomorrow's operation to today.
3. Design strategic growth process through innovative
technique.
4. Manage the actual execution of innovative projects.
DESIGNED FOR: Chief Executives/Captains of Industries,
Senior Managers, Planners and Drivers of Change in
Organizations.
METHODOLOGY: Lectures, Discussion, and Practical
Exercises.
VENUE COURSE DATE DURATION
FEE
Port-Harcourt N100,000.00 9 - 11 July, 2019 3 days
Jos N100,000.00 30 July - 1 Aug., 2019 3 days
63
CONSULTANCY SERVICES PROGRAMME
INNOVATION MANAGEMENT WORKSHOP
COURSE DESCRIPTION
In today's fast-moving business world, organizations must be
innovative to avoid falling behind. Every organization needs
to do more with minimum resources and reach new
customers. Creativity and innovation help the organization
to build a competitive advantage that spark inspiration,
collaboration and innovation which sustain business growth.
It is against this backdrop, that this training workshop is
designed and developed to expose participants to the
rudiments they require to harness the power of innovation to
help the organization create more values.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Deploy creative capabilities in managing people;
2. Create and sell products or services;
3. Develop customer value through solutions that meet
new needs;
4. Create and execute new processes to increase
productivity and competitive advantage for the
business and,
5. Apply creativity and innovation.
TARGET AUDIENCE: Chief Executives, Directors, Deputy
Directors, Managers, Administrators and Supervisors of both
Public and Private Sectors.
METHODOLOGY: Lectures, Discussions and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Isolo Abuja N50,000.00 6 – 8 Aug., 2019 3 days
Owerri Orlu N40,000.00 15 – 17 Oct., 2019 3 days
64
CONSULTANCY SERVICES PROGRAMME
INNOVATIVE MASTER TRAINERS CERTIFICATION
WORKSHOP
COURSE DESCRIPTION
Developing an adaptive learning and development plans,
strategies and the application of effective methods and
content in training delivery are fast becoming the aspirations
of smart trainers. This is because Training has evolved
beyond mere presentation to creative and impressive
application of skills and knowledge. Trainers need to stay on
cutting edge with the latest knowledge and skills in
facilitation, needs assessment, measuring the impact of
learning programmes and much more.
The innovative Master Trainers certification Workshop by the
ITF, will not only assist participants in planning, delivering
and evaluating effective training sessions based on sound
theories and models of learning, it will also aid the acquisition
of essential creativity and innovative competencies.
This practical workshop, promises to be fun filled, elavatie
participant’s confidence and help them become renowned
trainers.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Apply creativity and innovation in Consulting and
Training Management;
2. Conduct presentation and facilitation with result;
3. Discuss learning theories, programme design and
development;
4. Design Meaningful training policy, plan and programme;
5. Evaluate training delivery and,
6. Obtain Certification.
TARGET AUDIENCE: Training Consultants, Learning and
Develoment Managers/Officers, Human Resource Managers,
Etc.
METHODOLOGY: Lectures, Practical Exercises, Syndicate
Sessions, Film Shows and Case Studies.
COURSE DATE DURATION FEE N150,000.00 5 days
VENUES
Kaduna
Jos N150,000.00 5 days
N150,000.00 5 days
Asaba
Owerri N150,000.00 5 days
N150,000.00 5 days Gombe
Lagos N150,000.00 5 days
22nd - 26th April
3rd - 7th June
5th - 9th August
3rd - 7th July
4th - 8th November
14th - 18th October
65
CONSULTANCY SERVICES PROGRAMME
LEVERAGING DIVERSITY AND INCLUSION FOR
CORPORATE GROWTH
COURSE DESCRIPTION
As the world continues to shrink daily into a global village,
people, cultures, beliefs, technologies, customs and
traditions move across national and international boundaries,
businesses assume a more global outlook. It is becoming
increasingly clear that tolerance, cooperation,
accommodation, engagement and flexibility should underlie
our strength.
In many corporate organizations, the challenge before
leaders is to recognize that its strength and pride lies in its
diversity. How these diverse cultural, ethnic and religious
perspectives are galvanized into a cohesive whole is
imperative for corporate growth.
This workshop is designed to expose participants to the
challenges of diversity, and how it can be managed for
organizational growth and development.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify elements of diversity and inclusion;
2. Discuss elements of diversity in organizational
development;
3. Resolve conflict arising from diversity for effective
integration at the workplace and,
4. Use cultural diversity for corporate governance
DESIGNED FOR: Managers, Decision Makers, Agencies of
Government and NGOs.
METHODOLOGY: Lectures, Discussions, Syndicate Groups
and Case Studies.
VENUE COURSE DATE DURATION
FEE
Kaduna N100,000.00 20 - 22 Aug., 2019 3 days
Makurdi N100,000.00 10 - 12 Sept., 2019 3 days
66
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT TRAINING [PPIT] PROGRAMME
COURSE DESCRIPTION
Performance and Productivity Improvement Training [PPIT]
of the ITF is a Tailor-made programme that studies the
operations of organizations with a view to identifying
performance related problems, developing and
implementing appropriate training and non-training
interventions to bridge the identified gap.
The programme aims at improving the performance of
organizations by reducing wastages of inputs and products,
decreasing cost of production and increasing revenue
accruable to such organizations.
The PPI Programme involves four stages: Survey, Package
Development, Implementation and Follow-up.
TARGET AUDIENCE: Supervisors and Operatives in
Manufacturing and Service Industries.
METHODOLOGY: Work Study, Package Development,
Implementation and Follow-up.
DURATION
1. Work Study - 5 Days (Minimum).
2. Package Development - 2 Weeks
3. Implementation - 3/5 Days.
4. Follow-up - 2 Days. (Six weeks after
implementation)
AREA OFFICE
VENUE
COURSE
DATE
DURATION
FEE
Abeokuta Abeokuta N300,000.00 Jan., - Dec., 2019 3 days
Abuja Abuja N300,000.00 Jan., - Dec., 2019 3 days
Apapa Apapa N300,000.00 Jan., - Dec., 2019 3 days
Badagry Olojo-Drive N300,000.00 Jan., - Dec., 2019 3 days
Bauchi Bauchi N300,000.00 Jan., - Dec., 2019 3 days
Benin Benin N300,000.00 Jan., - Dec., 2019 3 days
Gusau Gusau N300,000.00 Jan., - Dec., 2019 3 days
Gwagwalada N300,000.00 Jan., - Dec., 2019 3 day
For 15 part.
Ibadan Ibadan N300,000.00 Jan., - Dec., 2019 3 days
Isolo Isolo Max. of 15 Jan., - Dec., 2019 3 days
participants
Katsina Katsina N300,000.00 Jan., - Dec., 2019 -
L/Island Lagos N300,000.00 Jan., - Dec., 2019 3 days
(3 Runs) Per Run
Lafia Lafia N300,000.00 Jan., - Dec., 2019 3 days
Lekki Lekki N300,000.00 Jan., - Dec., 2019 3 days
Per class X 2 Maiduguri Maiduguri N300,000.00 Jan., - Dec., 2019 3 days Makurdi Makurdi N300,000.00 Jan., - Dec., 2019 3 days Rumuokwuta Rumuokwuta N300,000.00 Jan., - Dec., 2019 3 days Sokoto
Sokoto
N300,000.00
Jan., -
Dec., 2019
3 days
V/Island
V/Island
N300,000.00
Jan., -
Dec., 2019
3 days
67
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT WORKSHOP FOR HOSPITAL
ADMINISTRATORS
COURSE DESCRIPTION
The main objective of hospitals is to provide qualitative
healthcare services to healthcare users. There is a need for
Hospital Administrators as professionals to have requisite
Skills, Knowledge and Attitude that will enable them to
adequately plan, control, coordinate and supervise hospital
activities.
It is in view of the above, that this training is designed to
equip Hospital Administrators with requisite skills to
efficiently manage hospitals.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Apply best practices in Hospital Management;
2. Manage available resources effectively;
3. Benefit from inter-professional collaboration and,
4. Communicate effectively and manage Industrial
conflict.
TARGET AUDIENCE: Hospital Administrators.
METHODOLOGY: Lectures, Film Show, Syndicate Groups
and Case Study.
VENUE COURSE DATE DURATION
FEE
Abuja N70,000.00 7 – 9 May, 2019 3 days
Ibadan N70,000.00 18 – 20 June, 2019 3 days
Awka N70,000.00 13 – 15 Aug., 2019 3 days
Sokoto N70,000.00 15 – 17 Oct., 2019 3 days
68
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY IMPROVEMENT FOR MEDICAL RECORD
OPERATIONS
COURSE DESCRIPTION Everyday patients make regular visits to hospitals, with the aim of accessing healthcare services and each visit involves a patient's medical record in order to diagnose and treat the patient successfully.
The Medical Record Workers occupy one of the very important positions in healthcare services, yet requiring no hands on patients. Their services are one of the most important jobs in the healthcare system. Daily, they are challenged with managing patients' treatment records, assigning codes to patients' diagnoses, working with health research institutions and medical billing among other activities.
This programme is designed as a special intervention to enhance participants' knowledge and skills to perform their jobs efficiently and effectively. LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Discuss recording techniques and principles of data management;2. Properly code and classify diseases and relate health
care processes; 3. Explain processes of database design and
management;
4. Apply correct procedures for work planning and organization and,
5. Apply safety and housekeeping techniques in performing their jobs
METHODOLOGY: Discussion, Lecture, Syndicate Group.
TARGET AUDIENCE: Medical Record Officers.
VENUE COURSE DATE DURATION
FEE
Kano N50,000.00 23 – 25 July, 2019 3 days
Gwagwalada N50,000.00 15 – 17 Oct., 2019 3 days
Calabar N50,000.00 5 – 7 Nov., 2019 3 days
69
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT WORKSHOP FOR MEDICAL
DOCTORS
COURSE DESCRIPTION
The primary role of medical doctors in a healthcare facility is
to diagnose and treat medical conditions, disorders, and
diseases through application of specialist medical skills and
knowledge.
The Medical Doctors have so many duties towards their
patients. Their responsibilities cover their own actions as well
as instructing their teams to perform optimally.
It is against this background that this training is designed to
equip doctors with requisite skills to effectively manage
patients and other practitioners within the health sector.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Plan and organize work effectively;
2. Apply best practices in undertaking patient
consultation;
3. Apply good inter-personal relation in handling patients
and,
4. Effectively collaborate with other professionals in care
giving
TARGET AUDIENCE: Medical Doctors.
METHODOLOGY: Lectures, Film Show, Syndicate Groups
and Case Study.
VENUE COURSE DATE DURATION
FEE
Abeokuta N70,000.00 11 – 13 June, 2019 3 days
Lafia N70,000.00 – 10 Oct., 2019 3 days 8
70
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT IN PHARMACY OPERATIONS
COURSE DESCRIPTION
Implementing an efficient Pharmacy system is beneficial to
both Patients and Pharmacists. Every Pharmacy aims at
accomplishing the following; filling prescriptions accurately
and efficiently, providing high-quality patient care, and
maintaining a sustainable business model that is satisfactory
to clients. To achieve these, Pharmacists must dispense
medications on time and with high degree of quality
assurance.
By focusing on Pharmacy workflow improvements, hospitals
can ensure efficient flow of medications and information not
only to the Pharmacy, but also the hospital as a whole. This
will result in higher overall quality of service.
Based on the above, this programme is designed to improve
performance of Pharmacists.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain drug supply flow and logistics operations
2. Apply modern work method and organize Pharmacy
work flow
3. Apply best practices in prescription handling
4. Communicate efficiently with other healthcare users
5. Apply good inter-professional collaboration
METHODOLOGY: Lectures, Film Show, Syndicate Groups
and Case Study.
TARGET AUDIENCE: Pharmacists.
VENUE COURSE DATE DURATION
FEE
Jos N60,000.00 18 – 20 June, 2019 3 days
Benin N60,000.00 24 – 26 Sept., 2019 3 days
71
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT IN MEDICAL LABORATORY
OPERATIONS
COURSE DESCRIPTION
Medical Laboratory Science is a field of Medical Science which
deals with clinical investigation with a view to determining
diseases and their effect in human health. The importance of
a Medical Laboratory cannot be over emphasized; hence the
need for it to be treated with utmost importance. It is also a
vital healthcare detector that uncovers and provides
Laboratory information from Laboratory analysis that assists
physicians in patient diagnosis and treatment as well as
disease monitoring or prevention.
However, cases of delayed, incorrect and missing laboratory
result abound. This has contributed to poor service delivery in
the medical laboratory of most hospitals in Nigeria.
It is with this in mind that this programme is developed to
improve the performance and productivity of medical
laboratory scientists.
LEARNING OUTCOMES
At the end of this workshop, participants will be able to:
1. Discuss the importance of proper work planning and
Organization for improved medical Laboratory
operations;
2. State the roles of an effective medical laboratory
scientist;
3. Identify common laboratory hazards and proffer
solutions;
4. Apply safety procedures in medical laboratory
operations and,
5. Perform medical laboratory operations according to
their job requirement and specification.
METHODOLOGY: Lectures, Practical, Syndicate Groups, Film
Shows and Case Study.
TARGET AUDIENCE: Laboratory Scientists.
VENUE COURSE DATE DURATION
FEE
Calabar N50,000.00 9 – 11 July, 2019 3 days
Jos N50,000.00 12 -14 Nov., 2019 3 days
72
CONSULTANCY SERVICES PROGRAMME
PERFORMANCE AND PRODUCTIVITY
IMPROVEMENT FOR NURSING OPERATIONS
COURSE DESCRIPTION
Nurses are critical to providing high quality, safe, reliable,
timely and patient-centered care. However, as hospitals
focus on increasing safety, reliable patient-centeredness and
efficiency, the nursing ability, capacity and commitment to
healthcare delivery system should produce desired results in
terms of healthcare outcomes.
This workshop is designed to assist nurses improve their
skills, knowledge and attitude to provide effective and
efficient services for healthcare users in the hospital in line
with international best practice.
LEARNING OUTCOMES:
At the end of this workshop, participants should be able to:
1. Organize nursing activities according to requirement
and specification;
2. Describe the role of nurses in Patient care;
3. Explain the factors that promote friendly healthcare
service delivery;
4. Identify evidence-based standards and,
5. Perform according to evidence-based standards in
their daily nursing work.
METHODOLOGY: Lectures, Film Show, Syndicate Groups
and Case Study.
TARGET AUDIENCE: Nurses.
VENUE COURSE DATE DURATION
FEE
Kaduna N50,000.00 28 – 30 May, 2019 3 days
Enugu N50,000.00 23 – 25 July, 2019 3 days
Ibadan N50,000.00 17 – 19 Sept., 2019 3 days
73
CONSULTANCY SERVICES PROGRAMME
PROCESS CONSULTING SERVICES
COURSE DESCRIPTION
Many organizations today are struggling to survive while
others have gone aground. The problem may not be the
managers and people working in these organizations.
It could be as a result of the existing internal processes and
operating systems. This is because an organization is only as
effective as its internal processes. It is generally believed that
if you put the best employee in a bad system, the system will
always win.
It is against this backdrop, that the ITF designed and
developed as one of its service offerings this unique service
to its teaming clients/customers - a dynamic and comprehen-
sive approach to creating and managing enterprise
processes that deliver and sustain high performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify actions that will reduce process inefficiency to
the barest minimum within 90 days of deployment;
2. Delight their customers (making them their biggest
advocates) through successful customer outcome;
3. Innovate to compete, set the market trend and even
dominate the industry and,
4. Reduce significant costs, improve revenues and
enhance service delivery time.
TARGET AUDIENCE: All organizations wishing to unleash
the power of Process in their operations, promote the practice
of Business Process Transformation and change for Business
Benefits.
METHODOLOGY: Process and System Analysis, Design of
Intervention, Installation/Implementation.
DURATION
5. Problem/Opportunity Identification - 5 Days.
6. Negotiation - 1 Day (minimum)
7. Development of Intervention
Strategies/Implementation - 30 Days.
8. Evaluation/Termination - 5 Days.
COURSE FEE: To be Determined.
VENUE: All Area Offices.
74
CONSULTANCY SERVICES PROGRAMME
SOCIAL MEDIA MARKETING WORKSHOP
COURSE DESCRIPTION
Social Media Marketing is the most accessible medium for
connecting with prospective customer and it has interactive
means of communication that keeps the client engaged. It
has the power to map your audience, provide direct
marketing that no other platform offers. For business, Social
Media represents a marketing opportunity that transcends
the traditional middleman or other forms of marketing and
connects companies directly with prospective customers.
Social Media Marketing is a new concept of advertisement
where business market their products and services.
About twenty (20) Million Nigerians now access the Social
Media, considering the demography involved, this is
projected to increase revenue. The power of the Social
Media cannot be overemphasized in this 21st Century.
It is against this backdrop, that ITF has designed this
workshop to acquaint organizations with the requisite
knowledge of the Social Media Marketing techniques.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify Social Media channels;
2. Set up social media pages;
3. Develop a social media campaign and,
4. Develop a Social Media Marketing plan and policy.
TARGET AUDIENCE: Managing, Marketing Executives.
METHODOLOGY: Demonstration and Group Exercise.
VENUE COURSE DATE DURATION
FEE
Kaduna N120,000.00 2 – 4 April, 2019 3 days
Abuja N120,000.00 7 – 9 May, 2019 3 days
75
CONSULTANCY SERVICES PROGRAMME
WORKSHOP ON INTELLECTUAL UNIONISM
COURSE DESCRIPTION
The practice of Industrial Relations in Nigeria today has
become more sophisticated due to the multi-faceted nature
and complexity of the workplace and the emergence of new
forms of employment contracts. This means practitioners
must move away from the adversary labour relations model,
to the social dialogue model advocated by International
Labour Organizations (ILO) and experts.
Intellectual Unionism is a current trend in today's trade
unionism as it shows a paradigm shift from the usual radical
approach to a very calculative, strategic and intellectual
approach. Unfortunately, the latest approach is yet to be fully
harnessed in Nigeria, as union leaders still mix the different
approaches.
It is against this backdrop that this workshop is organised to
expose union leaders to the latest approach and its full
potentials for a better union-management relationship.
LEARNING OBJECTIVES
At the end of this workshop, participants should be able to:
1. Identify Relevant Industrial Relations Laws;
2. Discuss the Importance of Personal Branding in
Unionism;
3. Develop Negotiation Skills and Negotiate Confidently
4. Manage Industrial Relations using Intellectual
Unionism Approach and,
5. Apply Team Work and Effective Communication in
unionism.
TARGET AUDIENCE: Managers, Union Executives,
Industrial and Labour Relation Officers.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Case Studies.
VENUE COURSE DATE DURATION
FEE
Enugu N100,000.00 5 – 7 June, 2019 3 days
Lagos N100,000.00 12 – 14 Nov., 2019 3 days
76
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
77
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
78
CONTENTS
17. Heating, Ventilation and Air-Conditioning
(HAVC) Repairs, Maintenance and
Troubleshooting Techniques
18. Instrumentation/Process Automation
Equipment Maintenance Workshop
19. Introduction to Industrial Automation and
Robotics Skills Workshop
20. Machinery & Equipment Maintenance Workshop
21. Maintenance Supervisors Workshop
22. Mechanical Maintenance of Computer Aided
Design (CAD) Equipment Workshop
23. Motor Principles, Drives and Controls Workshop
23. Operation & Maintenance of Forklift Workshop
24. Operation & Maintenance of Generator
Workshop
25. Operator Performance Improvement Workshop
26. Pipe Welding (SMEW & TIG) for Productive
Improvement
27. Plant and Equipment Maintenance Workshop
28. Productivity Improvement Workshop for
Industrial Operatives
29. Systematic Approach to Electrical/Electronic
Troubleshooting Workshop
Page Page
94
95
96
97
98
99
100
101
102
103
104
105
105
107
1. Advanced Industrial Electrical/Electronics
Maintenance Workshop
2. Advanced Auto Diagnostic and Attitudinal Skill
Improvement Workshop for Corporate Drivers
3. Air-Conditioning and Refrigeration Maintenance
Workshop
4. Basic Industrial Electrical Maintenance
Workshop
5. Best Practices in Electrical Preventive
Maintenance Workshop
6. Capacity Building on Root Crops Processing
7. Driver-Mechanic Technical Skills Workshop
8. Effective Laboratory Management Workshop
9. Earthing, Lightning and Surge Protection In
Electrical/Electronic Power Equipment
10. Effective Maintenance Management Workshop
11. Electronic Diagnostic & Measuring Instrument
Workshop
12. Electrical/Electronics Equipment Maintenance
Workshop
14. Electrical Installation & Maintenance Workshop
15. Facility Maintenance and Management
Workshop
16. Facility Maintenance and Management
Workshop
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
79
TO THE PARTICIPANTS INCLUDE:
1. Providing the ability to handle challenging work
situation;
2. Improving intellectual development;
3. Acquiring skills for troubleshooting/fault tracing and
remedy;
4. Enhancing technological and scientific innovation.
TO THE ORGANIZATION INCLUDE:
1. Creating Health and Safety awareness at work
environment;
2. Enhancing technological and scientific
advancement;
3. Providing professional environment for the
organization to improve staff competencies;
4. Developing a cost effective maintenance culture;
5. Achieving Training Needs of the organization in
Engineering and Technical fields.
BENEFITS OF ATTENDING THE PROGRAMMES:
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
80
ADVANCED INDUSTRIAL
ELECTRICAL/ELECTRONICS MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
Electricity is the backbone of infrastructural facilities of any
organization with its manifold application covering almost
every aspect of human life.
Inadequate maintenance of industrial electrical/electronics
equipment has resulted to huge financial losses due to
frequent operational downtime and resultant damages.
In view of the above, this workshop is designed to provide
essential steps on effective operations and maintenance of
electrical/electronic machines and equipment based on the
changing trends.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Observe safety precaution when installing and
operating electrical/electronics equipment;
2. Design typically used protection, control and
metering systems;
3. Describe the operation and application of electrical
machines and other relevant electrical equipment;
9. Troubleshoot using modern techniques, test and
determine the condition of electrical/electronic
equipment and machines and,
10. Develop preventive/corrective maintenance system to
minimize equipment breakdown.
TARGET AUDIENCE: Supervisors, Technicians and
Engineers.
METHODOLOGY: Lectures, Discussions, Demonstrations,
Syndicate Sessions, Simulation and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Apapa N75,000.00 9 – 11 April, 2019 3 days
Abeokuta Abeokuta N45,000.00 6 – 8 Aug., 2019 3 days
Gwagwalada N75,000.00 8 – 10 Oct., 2019 3 days
MSTC-Abuja N75,000.00 16 – 18 Oct., 2019 3 days
Ibadan Ibadan N45,000.00 15 – 17 Oct., 2019 3 days
Apapa
Gwagwalada
MSTC-Abuja
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
81
ADVANCED AUTO DIAGNOSTIC AND ATTITUDINAL
SKILL IMPROVEMENT WORKSHOP FOR
CORPORATE DRIVERS
COURSE DESCRIPTION
In a typical organized work environment, it is very easy to
distinguish corporate drivers from others by their
appearance, attitude and the vehicle they drive especially
those that render services.
However, to sustain these noble attributes, drivers of
corporate organizations need to be abreast with current
challenges facing them as well as how to handle the
challenges to the benefit of their organizations and
themselves.
This workshop is therefore, designed to equip the
participants with the requisite skills, knowledge and more
importantly the right driving attitude/etiquette needed which
speaks well of the corporate organization they represent.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Describe how an automotive engine works;
2. Learn new skills to make them better drivers and
reduce likelihood of crash;
3. Demonstrate how to relate well with other drivers on
the road and,
4. Interpret Highway Code effectively.
TARGET AUDIENCE: Drivers.
METHODOLOGY: Lectures, Discussions, Illustrations and
Demonstrations.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Ikeja ISTC-Ikeja N50,000.00 25 – 27 June, 2019 3 days
Ilorin Ilorin N40,000.00 13 – 15 Aug., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
82
AIR-CONDITIONING AND REFRIGERATION
MAINTENANCE WORKSHOP
COURSE DESCRIPTION
Air-conditioners and refrigerators are vital equipment in our
homes, hospitals, offices, plants, ships and aircrafts. These
equipment makes living and work environment more
conducive.
However, some maintenance technicians do not have
adequate skills, knowledge and attitude to carry out
maintenance.
This workshop is designed to equip participants with the
necessary skills for operating and maintaining air
conditioning and refrigeration systems to ensure their
optimal performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Observe safety rules while working on air-conditioning
and refrigeration units;
2. Identify components of the air-condition and
refrigeration systems and their functions;
3. Troubleshoot air-condition and refrigeration systems
and,
4. Carry out maintenance of air-conditioning and
refrigeration units.
TARGET AUDIENCE: Air-Conditioning and Refrigeration
Technicians, Supervisors, Building Maintenance Personnel,
Plant and Facility Maintenance Technicians.
METHODOLOGY: Lectures, Discussions, Demonstrations,
Practical Exercises and Industrial Visits.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Kano ISTC-Kano N40,000.00 19 – 23 Aug., 2019 5 days
ISTC-Lokoja ISTC-Lokoja N40,000.00 23 – 27 Sept., 2019 5 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
83
BASIC INDUSTRIAL ELECTRICAL MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
Power is relevant and essential for our day to day activities in
both industrial and domestic setting. The effective
maintenance of electrical/electronic equipment ensures the
optimum operation of the industrial facilities.
This workshop is designed to equip the participants with the
required skills needed for the maintenance of industrial
electrical machines and equipment.
LEARNING OUTCOMES:
At the end of this workshop, participants should be able to:
1. Carryout different electrical wiring;
2. Use a typical protection and control systems;
3. Troubleshoot faulty electrical equipment;
4. Design a preventive and corrective maintenance
system to minimize equipment breakdown and,
5. Apply safety rules while working with power
equipment;
TARGET AUDIENCE: Electricians, Electrical Supervisors,
Electrical Engineers/Technicians.
METHODOLOGY: Lectures, Demonstration and Practical
Exercise.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Lokoja N70,000.00 4 – 8 March, 2019 5 days
ISTC-Ikeja N50,000.00 11 – 13 June, 2019 3 days ISTC-Ikeja
ISTC-Lokoja
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
84
BEST PRACTICES IN ELECTRICAL MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
There is only one way to ensure maximum uptime and
minimum expenses in maintaining your electrical equipment
and systems - "catch the problem BEFORE it happens".
Implementing simple maintenance practice, routine
inspections and scheduled testing, enables you to keep your
plant or facility operating at peak efficiency while reducing
your maintenance cost.
Consequently, this workshop is designed to improve the skills
of the participants to carry out electrical preventive
maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Prepare an electrical equipment maintenance plan;
2. Identify common causes of electrical equipment
failure;
3. Develop and use simple maintenance walk-through
checklists;
4. Carry out electrical troubleshooting techniques for
efficient and effective repairs and,
5. Apply safety procedures in carrying out electrical
equipment maintenance.
TARGET AUDIENCE: Supervisors and Electrical
Maintenance Personnel.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Kano ISTC-Kano N40,000.00 15 – 19 April, 2019 5 days
Owerri Owerri N40,000.00 23 – 25 July, 2019 3 days
Yola
Yola
N40,000.00
31 July –
2 Aug., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
85
CAPACITY BUILDING ON ROOT CROPS
PROCESSING
COURSE DESCRIPTION
Root Crops provide substantial part of the world's food supply
especially in Nigeria. They are also important source of
animal feed and processed products for human consumption
and Industrial use.
However, a number of factors post serious challenge in
turning these agricultural products into alternative source of
revenue as a means of increasing the Gross Domestic
Product (GDP) of the Nation. Root Crops therefore, needs to
undergo further processing to achieve resultant products
that are more stable, with higher income derivative and have
longer shelf life.
This workshop is thus, designed to build capacity and
develop skills in Agriculture as it cuts across all stakeholders
and Institutions involved in the cultivation and post-harvest
handling of Root crops.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Describe the production and characteristics of Root
crops;
2. Explain methods of harvesting, storage and processing
techniques for Root crops;
3. Identify the various value chain stakeholders of Root
crop processing;
4. Identify various equipment for processing and apply
preventive maintenance strategies;
5. Apply quality assurance in all stages of processing Roots
crops products.
TARGET AUDIENCE: This workshop is particularly suitable
for Agric. Extension agents and all Stakeholders involved in the
production and processing of Root crops: farm managers and
operators, agribusiness investors, Potential entrepreneurs
(Graduate, Retirees, etc), Traditional processors, Root farming
communities etc.
METHODOLOGY: Lectures, Discussion, Film Shows,
Demonstration/Practicals, Field Trip/Factory Visitations
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Benin Benin N70,000.00 24 – 26 Sept., 2019 3 days
Akure Akure N70,000.00 15 – 17 Oct., 2019 3 days
Yola Yola N70,000.00 15 – 17 Oct., 2019 3 days Isolo Isolo N70, 000.00 - 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
86
DRIVER-MECHANIC TECHNICAL SKILLS
WORKSHOP
COURSE DESCRIPTION
The best way to save time and money is by giving attention to
vehicles in order to minimize breakdown. This has resulted in
"do it yourself" repairs by driver(s). Hence, having technical
knowledge and skills will enable them carry out repairs of
vehicles when the need arises.
This workshop is designed to equip participants with
technical skills to properly handle vehicles.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify how various systems of a car operate;
2. Carry out vehicle diagnostics using scanner;
3. Perform necessary maintenance procedure for
defective units;
4. Carry out routine maintenance and,
5. Interpret and apply the high way code.
TARGET AUDIENCE: Driver-Mechanics, Senior Drivers
and Transport Officers.
METHODOLOGY: Lectures, Discussions, Practical Exercises
and Demonstrations.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Lafia Akwanga N40,000.00 23 – 25 April, 2019 3 days
L/Island Lagos N50,000.00 6 – 8 May, 2019 3 days
Kano
Kano
N45,000.00
7 –
9 May, 2019
3 days
PH
PH
N50,000.00
21 –
23 May, 2019
3 days
UYo
Uyo
N40,000.00
16 –
18 July, 2019
3 days
ISTC-Kano
ISTC-Kano
N40,000.00
2 –
6 Sept., 2019
5 days
Rumuokwuta
Bori
N50,000.00
24 –
26 Sept., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
87
EFFECTIVE LABORATORY MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Major changes have taken place in laboratories over the
years. Many laboratories are now enormous structures
manned by highly trained scientists, technologists or
technicians and other supporting staff. Laboratory work has
also become more complex and equipment so sophisticated.
However, not every scientist or technologist is skilful enough
in management techniques. This has often affected their
ability to bring out the best out of their staff with a resultant
negative effect on productivity.
This workshop is designed to improve the effectiveness and
efficiency of the participants in the discharge of their duties.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Plan and organize a laboratory;
2. Conduct laboratory activities successfully;
3. Maintain safety practices in the laboratory;
4. Carry out maintenance of laboratory equipment and,
5. Apply management techniques in enhancing
productivity in the laboratory.
TARGET AUDIENCE: Laboratory Heads, Supervisors,
Technologists, Scientists, Analysts in Academia, Research,
Health, Industrial and Allied Organizations.
METHODOLOGY: Lectures, Pract ical Exercises,
Demonstrations and Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Katsina Funtua N40,000.00 9 – 11 July, 2019 3 days
Sokoto
Sokoto
N40,000.00
30 July –
1 Aug., 2019
3 days
Minna
Minna
N40,000.00
19 –
21 Aug., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
88
EARTHING, LIGHTNING AND SURGE PROTECTION
IN ELECTRICAL/ELECTRONIC POWER EQUIPMENT
COURSE DESCRIPTION
Companies spend much on equipment and facilities every
year. However, few of them realize that this investment is at
risk if the power source is not properly protected. Poor
earthing, lightning and surge protection practice can be the
cause of continual and intermittent difficult-to diagnose
problems in a facility.
This workshop is designed to improve the skills of the
participants as it relates to the subject of Earthing, Lightning,
Surge as well as protection in electrical/electronic power
equipment.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the purpose and effect of earthing and bonding
system for electrical/electronic equipment;
2. Discuss lightning and surges and how to minimize its
impact on their facility;
3. Explain the procedure of protecting sensitive
electrical/electronic equipment from surges and
lightning;
4. Troubleshoot earthing and surge problems and,
5. Apply various methods and best earthing practice.
TARGET AUDIENCE: Electrical and Instrumentation
Technicians, Electrical Engineers/ Supervisors, Electricians,
Maintenance Engineers and Safety Professionals.
METHODOLOGY: Lectures, Discussions, Film show and
Practical Illustrations.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Awka Awka N40,000.00 15 – 17 Oct., 2019 3 days
ISTC-Ikeja
ISTC-Ikeja
N50,000.00
15 –
17 Oct., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
89
EFFECTIVE MAINTENANCE MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Proper Effective maintenance management skills for
maintenance personnel teaches how to lead a world-class
maintenance department using best practices skills to drive
work execution and improve maintenance workers'
productivity. Companies in today's world are increasingly in
need of making asset management a key part of their culture
in order to maintain cost effectiveness in their operations.
This course therefore provides an excellent understanding of
the principles of effective maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify good maintenance practices;
2. Effectively select maintenance strategy;
3. Reduce maintenance cost as a consequence of doing it
right;
4. Improve equipment reliability and,
5. Develop action plan for maintenance improvement.
TARGET AUDIENCE: Maintenance Supervisors,
Maintenance Managers, Engineers, Production Managers,
Facilities Engineers etc.
METHODOLOGY: Lectures, Case Study, Video Show etc.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
ISTC-Ikeja ISTC-Ikeja N50,000.00 6 – 8 Aug., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
90
ELECTRONIC DIAGNOSTICS & MEASURING
INSTRUMENTS WORKSHOP
COURSE DESCRIPTION
Maintenance personnel utilise various diagnostic and
measuring instruments to establish electronic system status
and effect repair or recovery. The training focus is therefore
to assist the maintenance personnel achieve some level of
competencies in the use of basic day-to-day electronic test
and measuring instruments. The highlights of the
programme involve the use of multi-meters (Analogue and
Digital); signal generators; Oscilloscope; digital pulsar;
Clamp-on Ammeter; test lamps; test pen etc.
This course is designed to expose participants to basic
Electronic diagnostic and measuring instruments used in
Electrical and Electronics systems.
LEARNING OUTCOMES
On completing this training programme, participants should
be able to do the following:
1. Calibrate basic electronic diagnostics & measuring
instrument;
2. Effectively and efficiently utilise basic electronic
measuring and test instruments in Fault finding;
TARGET AUDIENCE: Electrical/ Electronic Technicians;
Maintenance Personnel and Electrical/Electronic Instructors.
METHODOLOGY: Discussions, Demonstration, Simulation/
practical exercises.
VENUE COURSE DATE DURATION FEE
MSTC, Abuja To be determined
To be determined
To be determined
AREA OFFICEMSTC, Abuja
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
91
ELECTRICAL/ELECTRONIC EQUIPMENT
MAINTENANCE WORKSHOP
COURSE DESCRIPTION
Most Electrical/Electronic equipment in both industrial and
domestic settings require power to operate. The need to
enhance the skills and knowledge of the appropriate
personnel in charge of maintenance of such equipment is
important.
Therefore, effective maintenance of these equipment will
ensure optimum operation of these facilities, thus prolonging
their service life.
This workshop is designed to improve participants'
knowledge and skills required for electrical/electronic
maintenance.
LEARNING OUTCOMES
At the end of this workshop participants should be able to;
1. Identify equipment problems;
2. Carryout Maintenance activities to extend the service
life of the equipment;
3. Apply safety procedures in carrying out
electrical/electronic maintenance.
4. Practise preventive maintenance culture to avoid
interrupted production operation.
TARGET AUDIENCE: Supervisors, Maintenance Personnel
and Electricians.
METHODOLOGY: Discussions, Demonstrations, Syndicate
Sessions and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
PH Ahoada N50,000.00 6 – 8 Aug., 2019 3 days
Rumuokwuta
Ahoada
N50,000.00
13 –
15 Aug., 2019
3 days
Warri
Warri
N45,000.00
10 –
12 Sept., 2019
3 days
MSTC-Abuja
MSTC-Abuja
N50,000.00
12 –
16 Sept., 2019
5 days
Kaduna
Kaduna
N45,000.00
16 –
18 Sept., 2019
3 days
Gusau
Gusau
N40,000.00
5 –
7 Nov., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
92
ELECTRICAL INSTALLATION AND MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
Standard electrical installation and maintenance in buildings
guarantees optimal operation of the facility.
In the event of malfunction in any of the installations, the
safety of the occupants as well as the facility would be at risk
during an emergency.
This workshop is designed to enhance the skills, knowledge
and core competencies of personnel in charge of electrical
installation and maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Draw and interpret electrical symbols and state their
applications according to specification;
2. Explain the principles of operation of protective
devices in electrical system;
1. Install conduit systems, power circuits and lighting
circuits according to specification and,
2. Apply safety procedures in installation and
maintenance of electrical system.
TARGET AUDIENCE: Supervisors, Electrical Technicians,
and Maintenance Staff.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Lokoja ISTC_lokoja N40,000.00 15 – 19 April, 2019 5 days
Ilorin Ilorin N40,000.00 23 – 25 April, 2019 3 days
MSTC-Abuja
MSTC-Abuja
N50,000.00
8 –
12 July, 2019
5 days
Enugu
Nsukka
N40,000.00
10 –
12 Sept., 2019
3 days
Sokoto
Sokoto
N40,000.00
29 –
31 Oct., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
93
FACILITY MAINTENANCE AND MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Facilities Maintenance activities include keeping spaces,
structures and infrastructure in proper operating condition in
a routine, scheduled, or automated fashion to prevent failure
and/or degradation. An effective facilities management
process is vital to an organization as it covers almost all the
business aspects. Its role in strategic planning helps an
organization to achieve its objectives.
The failure of organization to maintain and manage its
facilities effectively, result to high operational cost, decrease
in staff productivity and inability to meet target which leads
to low return on investment.
This workshop is designed to equip participants with modern
system of maintenance and knowledge to maintain and
manage organizational facilities.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify roles and responsibilities of facility
maintenance supervisors and technicians;
2. Identify the components of a facility that requires
maintenance;
3. Develop a facility maintenance management plan;
4. Maintain all available facilities and equipment in line
with best practices and,
5. Provide a safe work environment.
TARGET AUDIENCE: Supervisors, Line Engineers,
Technicians, Craftsmen, Artisans, Foremen and Technologist.
METHODOLOGY: Lectures, Discussions, Demonstration,
Case Studies, Syndicate Sessions and Company Visit.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja N50,000.00 4 – 8 March, 2019 5 days
Kaduna Kaduna N45,000.00 24 – 26 June, 2019 3 days
Warri
Warri
N45,000.00
6 –
8 Aug., 2019
3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
94
FACILITY MANAGEMENT AND MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
In the 21st century, most facilities and commercial buildings
are developed with a lot of scientific, engineering and
technological systems to enhance efficiency, safety, security
convenience and comfort. The sustenance and care of such
systems are the responsibility of Facility Maintenance
Managers. Facility Management and Maintenance is a
profession that encompasses multiple disciplines to ensure
functionality of the built environment by integrating various
engineering and technical services to meet the professional
maintenance demands of the different kinds of Facility
Systems.
This workshop is designed to enhance the skills, knowledge
and core competencies of personnel saddled with the
responsibility of Facility Management & Maintenance.
LEARNING OUTCOMES
At the end of the training programme, participants should be
able to:
1. Identify the roles and responsibilities of Facility
Management & Maintenance;
2. Discuss the functions of Facility Management and
Maintenance;
3. Conduct basic Preventive Maintenance activities in
Facility Management and Maintenance;
4. Apply the Facility Systems Maintenance procedures.
METHODOLOGY: Lecture, Discussions, Demonstration and
Practical Exercise
TARGET AUDIENCE: Facility Managers, Supervisors,
Technicians and Maintenance Personnel.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
3 Months To be determined
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
95
INSTRUMENTATION/PROCESS AUTOMATION
EQUIPMENT MAINTENANCE WORKSHOP
COURSE DESCRIPTION
Industrial processes localized or geographically distributed,
need to be automated to ensure they produce quality,
consistent and cost effective goods and services.
Automated system for these processes broadly consist of
instrumentation, control, human interface and
communication sub-systems.
Instrumentation and automation play very important role in
the modern production process. It enhances company's
product quality and consistency, production time and reduces
cost of product and services.
This workshop is designed to improve the skills and
competencies of participants in instrumentation/process
automation equipment maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Apply safety procedures during installation,
calibration, operation and maintenance;
2. Install process instruments using manufacturer's
guidelines;
3. Calibrate electrical/electronics, pneumatic transmitters
and controllers properly and,
4. Maintain instrumentation and automation equipment
properly.
TARGET AUDIENCE: Instrumentation and Automation
Specialists, Line Engineers and Supervisors.
METHODOLOGY: Demonstrations, Syndicate Sessions,
Practical Exercises and Company Visits.
AREAOFFICE
VENUE COURSE DATE DURATION
FEE
Apapa Apapa N50,000.00 25 – 27 June, 2019 3 days
Yenagoa Ekowe N40,000,00 21 – 23 Aug., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
96
HEATING, VENTILATION AND AIR-CONDITIONING
(HVAC) REPAIRS, MAINTENANCE AND
TROUBLESHOOTING TECHNIQUES
COURSE DESCRIPTION
Heating, Ventilation and Air-conditioning System (HVAC) is
the technology for indoor and vehicular environmental
comfort, which is achieved by controlling the temperature of
a room through heating and cooling. It also controls the
humidity level in that environment by regulating the
movement of air inside the room.
The maintenance of refrigeration and air-conditioning
systems is very important to prevent breakdown and save
cost for the organization.
This workshop is designed to equip participants with the
necessary skills for maintaining these equipment to ensure
their optimal performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the working principles of refrigeration and air-
conditioning system;
2. Identify the various types of HVAC system available;
3. Observe safe working conditions while carrying out
maintenance on HVAC units.
4. Carry out maintenance/repair of the system's
component parts.
TARGET AUDIENCE: Supervisors, Engineers, Technicians
and Facility Managers.
METHODOLOGY: Lectures, Discussions, Illustrations and
Demonstrations.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
ISTC –Ikeja ISTC-Ikeja N50,000,00 23 – 25 April, 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
97
INTRODUCTION TO INDUSTRIAL AUTOMATION
AND ROBOTICS SKILLS WORKSHOP
COURSE DESCRIPTION
In today's production and manufacturing process, the path
towards superior product quality and higher productivity is
achieved through automation of industrial processes. This
system must have the capability to start, regulate and stop a
process in accordance to monitored variables to obtain a
desired output.
Participants of this workshop will be taken through industrial
automation technologies, robotics and operation of state of
the art automation components. This course would also
introduce participants to the practical methods of automatic
control of machines, processes and systems.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Differentiate between Industrial Automation and
Manual Processes;
2. Describe the stages of Industrial Automation;
3. List the various components of the automation
technologies;
4. Discuss the control system of Industrial Automation
and Robotics;
5. State the internal operation of a Programmable
Controller;
6. Perform Hardware configuration of an Industrial
Automation Components and Systems;
7. Use Electro-Mechanical components to control
Industrial systems.
TARGET AUDIENCE: Engineers, Technologist, Technicians
and Instrumentation & Control Engineers.
METHODOLOGY: Lectures, Discussions and Practical
Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
To be determined
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
98
MACHINERY AND EQUIPMENT MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
Experience has proved that smooth function of machinery
and equipment greatly enhances the productivity of an
organization.
The importance of maintenance cannot be over emphasized,
thus, maintenance personnel must be adequately trained to
prevent machine failure and effect repairs on components
that break down.
This workshop is designed to improve participants' skills in
machinery and equipment maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the roles of the maintenance personnel;
2. Describe the various steps in carrying out machinery
and equipment maintenance;
3. Practice safety procedures in machinery and
equipment maintenance;
4. Perform functional maintenance procedures and,
5. Apply condition-monitoring model on equipment and
devices.
TARGET AUDIENCE: Operators, Foremen and Technicians.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Industrial Visits.
AREAOFFICE
VENUE COURSE DATE DURATION
FEE
Isolo Isolo N50,000.00 7 – 9 May, 2019 3 days
Kano Kano N45,000.00 23 – 25 July, 2019 3 days
Aba Uturu N40,000.00 27 – 29 Aug., 2019 3 days
Abuja Abuja N50,000.00 10 – 12 Sept., 2019 3 days
Akure Akure N40,000.00 17 – 19 Sept., 2019 3 days
V/Island V/Island N60,000.00 24 – 26 Sept., 2019 3 days
Lafia Lafia N40,000.00 24 – 26 Sept., 2019 3 days
Uyo Uyo N40,000.00 24 – 26 Sept., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
99
MAINTENANCE SUPERVISORS WORKSHOP
COURSE DESCRIPTION
Plants and equipment are subject to wear and tear, thus
deterioration in performance. Their functionality and
efficiency may also drop due to thermal degradation, internal
reaction and a number of other factors.
It is therefore pertinent for maintenance supervisors to be
well equipped with modern diagnostic skills and techniques
required for effective maintenance.
This workshop is designed to enhance the supervisory skills
of participants so as to undertake effective maintenance
supervision.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the role of maintenance supervisor in an
organisation;
2. Communicate maintenance information within the
organization/industry;
3. Perform preventive and corrective maintenance of
plant and equipment and,
4. Supervise maintenance crew in the organization.
TARGET AUDIENCE: Maintenance Supervisors.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Kano ISTC - Kano N40,000.00 4 – 8 March, 2019 5 days
Enugu Awgu N40,000.00 9 – 11 April, 2019 3 days
Gusau Mafara N40,000.00 30 April, - 2 May, 2019 3 days
Benin Auchi N45,000.00 7 – 9 May, 2019 3 days
Makurdi Gboko N40,000.00 8 – 10 May, 2019 3 days
Jos Jos N40,000.00 4 – 6 June, 2019 3 days
Yola Yola N40,000.00 11 – 13 June, 2019 3 days
PH PH N50,000.00 9 – 11 July, 2019 3 days
Katsina Katsina N40,000.00 10 – 12 Sept., 2019 3 days
Minna Bida N40,000.00 24 – 26 Sept., 2019 3 days
METHODOLOGY: Lectures, Discussions, Demonstrations,
Industrial Visit and Project Practical Exercises.
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
100
MECHANICAL MAINTENANCE OF COMPUTER AIDED
DESIGN (CAD) EQUIPMENT WORKSHOP
COURSE DESCRIPTION
Machinery and Equipment of various designs require one
form of maintenance or the other for effective performance.
Maintenance may range from: cleaning, lubrication,
adjustment, fabrication, replacement of parts.
Fabrications of parts for replacements are usually designed
with the aid of a computer (CAD) taking into account all
engineering details.
This workshop is designed to equip participants with the
requisite skills to maintain Computer Numerical Control
machines (CNC).
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Read, interpret and produce geometrical, electrical
and machine drawing using Computer Aided Design
and relevant software;
2. Fabricate parts based on specifications, designs and
work samples;
3. Install, adjust and lubricate mechanical components
and,
4. Perform maintenance and service of machines and
equipment.
TARGET AUDIENCE: Mechanical Technicians, Maintenance
Personnel, Engineering Design Technicians and Supervisors.
METHODOLOGY: Lectures, Hands-on, Film Show, Visit to
related Industries.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
MSTC-Abuja MSTC-Abuja N150,000.00 1 – 26 July 2019 4 weeks
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
101
MOTOR PRINCIPLES, DRIVES AND CONTROLS
WORKSHOP
COURSE DESCRIPTION
The Complexities of electrical motor control lies in the
multivariable and nonlinear nature of AC machine dynamics.
Recent advancement control systems have necessitated the
need for operators of electrical machines in industry to
acquire professional competencies enabling them to work
hands-on with real manufacturing processes in factories.
This course is practical based and will allow the participants
acquire the appropriate competencies to select motors, build
and operate control circuits according to industrial
necessities to get the best efficiency in the workplace.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Demonstrate the working principle and operation of
electric machines (AC/DC);
2. Interpret Schematic and line diagrams of electric
motors;
3. Choose appropriate type of motor for industrial
application;
4. List the types of conventional and soft motor starters;
5. Explain the application of contactors and relays in
motor control systems;
6. Implement different configuration of motor connections
and starter controls;
7. Carry out Hands-On connection DOL and Star-Delta
Starters
8. Carry out accurate troubleshooting of faulty electric
motors;
9. Install and configure a Variable Speed Drive (VSD).
TARGET AUDIENCE: Technicians, Technologists, Graduate
engineers and Mechanical/Electrical Engineering Instructors
METHODOLOGY: Lectures, Discussions, Practical Exercises
and Demonstration.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
To be determined
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
102
OPERATION AND MAINTENANCE OF GENERATOR
WORKSHOP
COURSE DESCRIPTION
Electricity generating sets are extensively used in both public
and private sectors of the economy. The importance of
proper operation and maintenance of generating sets
therefore, cannot be over emphasized.
Public power supply in most areas of the country is erratic
and most production companies, governmental and non-
governmental organizations need generating sets to
augment power supply.
This workshop is designed to upgrade and broaden the skills
of maintenance technicians and operators of generating sets.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify the different types of generators;
2. Identify the components of a generator;
3. Explain the working principle of generators;
4. Troubleshoot a faulty generator set;
5. Dismantle and assemble a generator and,
6. Carry out routine maintenance and repairs to
specifications.
TARGET AUDIENCE: Supervisors, Operators, Mechanics,
Technicians and Mechanical/Electrical or related trades.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
ISTC-Kano Dambatta N40,000.00 10 – 14 June, 2019 5 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
103
OPERATION AND MAINTENANCE OF FORKLIFT
WORKSHOP
COURSE DESCRIPTION
Forklifts are equipment used to move and handle heavy and
large materials safely and efficiently in many environments.
Their widespread use requires that individuals working with
and around forklifts recognize the importance of keeping
these equipment in optimum condition and safe operational
environment to ensure low downtime and enhanced
productivity.
This workshop is designed to enhance the skills of
participants in the operation and maintenance of forklifts.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Perform daily inspection and lubrication service of the
forklift efficiently;
2. Replace deteriorating/defective hoses and belts;
3. Maintain correct clutch free pedal clearance;
4. Inspect, clean and maintain battery and clamps;
5. Check, adjust front wheel bearings and maintain
hydraulic/pneumatic system and
6. Apply efficient brake adjustment and maintenance.
TARGET AUDIENCE: Forklift Operators, and Mechanic
Foremen.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION FEE
Abeokuta Abeokuta N45,000.00 11 – 13 June, 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
104
OPERATOR PERFORMANCE IMPROVEMENT
WORKSHOP
COURSE DESCRIPTION
Operator Performance Improvement workshop helps to
improve Operators' knowledge and skills necessary in
monitoring plant conditions, working effectively as a team
and having a solid understanding of plant design and work
safety.
This workshop is designed to expose machine operators to
technical information and experiences in order to update and
increase production target, improve participants' knowledge,
skills and work attitudes for increasing their job performance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Utilize productive time and develop self-motivation;
2. Develop social skills for cooperative team work;
3. Practice safe working habits;
4. Utilize machinery and materials and,
5. Communicate with all personnel connected to their
job.
TARGET AUDIENCE: Machine Operators.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Film Shows.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Abeokuta Abeokuta N45,000.00 10 – 12 Sept., 2019 3 days Apapa Apapa N50,000.00 24 – 26 Sept., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
105
PIPE WELDING (SMAW & TIG) FOR PRODUCTIVITY
IMPROVEMENT
COURSE DESCRIPTION
Pipes serve a variety of purposes and are made in different
shapes and sizes. They serve as means of movement of fluid
(liquid and gases) under pressure.
Leaving poorly penetrated welds on welded pipe joints can be
disastrous, therefore, the integrity and strength of the
welded pipe joints should not be compromised. To achieve
full penetration without excess reinforcement requires
proper pipe preparation and application of best welding
techniques.
This workshop is designed to improve participants' skills and
competencies in carrying out pipe welding.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
6. Prepare pipes for welding;
7. Set welding parameters;
8. Use appropriate welding techniques to weld pipe;
9. Inspect pipe in 6G position and,
10. Apply safety procedure in setting up welding machine.
TARGET AUDIENCE: Technicians, Foremen, and
Supervisors.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Hands-on.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Ikeja ISTC-Ikeja N50,000.00 15 – 17 July, 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
106
PRODUCTIVITY IMPROVEMENT WORKSHOP FOR
INDUSTRIAL OPERATIVES
COURSE DESCRIPTION
Industrial productivity is key to economic development.
Those who are charged with the responsibility of operating
machines and equipment in the industrial setting, play a
critical role in the economic growth of any nation.
This workshop is designed to upgrade the skills of
participants in order to improve their productivity.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Use machinery and materials effectively and
efficiently;
2. Use productive time effectively;
3. Apply basic maintenance culture;
4. Apply safety procedures in carrying out industrial
activity and,
5. Apply effective communication skills for cooperative
teamwork.
TARGET AUDIENCE: Machine Operators, Technicians,
Foremen and Maintenance Personnel.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Kaduna Kuduna N45,000.00 8 – 10 April, 2019 3 days
Ilorin Ilorin N40,000.00 11 - 13 June, 2019 3 days
Awka Awka N40,000.00 20 – 22 Aug., 2019 3 days
Jos Jos N40,000.00 3 – 5 Sept., 2019 3 days
Yenagoa Sagbama N40,000.00 10 – 12 Sept., 2019 3 days Warri Warri N45,000.00 22 – 24 Oct., 2019 3 days
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
107
PLANT AND EQUIPMENT MAINTENANCE
WORKSHOP
COURSE DESCRIPTION
The smooth functioning of plant and equipment greatly
enhances productivity, efficient service delivery and increase
profitability.
Inadequate maintenance of plant and equipment, both in
public and private sectors of the economy could lead to
breakdown, causing downtime and total systems collapse.
This will adversely affect the production process and service
delivery.
This workshop is designed to broaden the knowledge and
skills of participants' in-charge of maintenance.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify modern tools for plant and equipment
maintenance
2. Explain the different troubleshooting techniques in
plant and equipment maintenance;
3. Perform troubleshooting in various plant and
equipment;
4. Apply the techniques of modern plant and equipment
maintenance.
TARGET AUDIENCE: Engineers, Technologists,
Supervisors, Foremen, Technicians and Maintenance
Personnel.
METHODOLOGY: Lectures, Demonstrations, Syndicate
Sessions and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Ibadan Ibadan N50,000.00 7 – 9 May, 2019 3 days
Calabar Calabar N40,000.00 7 – 9 May, 2019 3 days
Awka Nnewi N40,000.00 14 – 16 May, 2019 3 days
Badagry Olojo-Drive N50,000,00 3 – 5 June, 2019 3 days
Ojo
Warri Warri N45,000.00 11 – 13 June, 2019 3 days
Rumuokwuta Eleme N50,000.00 25 – 27 June, 2019 3 days
ISTC- Lokoja ISTC-Lokoja N40,000.00 22 – 26 July, 2019 5 days
Ikeja Ikeja N60,000.00 23 – 25 July, 2019 3 days
Abakaliki Abakaliki N40,000.00 20 – 22 Aug., 2019 3 days
Kano Dutse N45,000.00 12 – 14 Nov., 2019 3 days
L/Island Lagos N50,000.00 13 – 15 Nov., 2019 3 days
108
ENVIRONMENT, SAFETY, HEALTH ANDSECURITY PROGRAMMES
ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES
109
SYSTEMATIC APPROACH TO
ELECTRICAL/ELECTRONIC TROUBLESHOOTING
WORKSHOP
COURSE DESCRIPTION
There is a large gap between the theory of electricity and
fault troubleshooting in Electrical/Electronic equipment
control circuits.
Improper diagnostic procedures often culminate in outright
damage of such equipment, which in turn affects productivity
of both employee and equipment.
This workshop is designed to expose participants to logical,
step-by-step approach to troubleshooting and maintenance
of electrical/electronic components.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to;
1. Identify causes of Electrical/Electronic equipment
failure;
2. Identify specific techniques to troubleshoot
Electrical/Electronic equipment and their control
circuits;
3. Diagnose Electrical/Electronic problems right at first
trial and,
4. Apply Electrical/Electronic equipment maintenance
safety procedures.
TARGET AUDIENCE: Electrical Engineers, Supervisors and
Electricians.
METHODOLOGY: Lectures, Discussions, Demonstrations,
Practical Exercises and Company Visit.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Apapa Apapa N50,000.00 24 – 26 April, 2019 3 days
Isolo Isolo N50,000.00 11 – 13 June, 2019 3 days
Calabar Calabar N40,000.00 24 – 26 Sept., 2019 3 days
Bauchi Bauchi N40,000.00 29 – 31 Oct., 2019 3 days
110
CONTENTS
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
Page
111
112
113
114
115
1. Crime Prevention and security Management Workshop
2. Disaster Management Workshop
3. Industrial Health, Safety and Environmental Management Workshop
4. Office Safety Workshop
5. Optimizing Occupational Health and Safety
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
111
TO THE PARTICIPANTS INCLUDE:
1. Understanding the need for the use of Personal Protective
Equipment (PPE);
2. Complying with safety practices;
3. Identifying and preventing workplace hazards;
4. Involvement of employees in safety decisions.
TO THE ORGANIZATION INCLUDE:
1. Reducing number of injuries and deaths, property damage,
legal liability, illness, workers' compensation claims and idle
time from work;
2. Being up-to-date in safety training as required by
Occupational Safety and Health Administration (OSHA);
3. Establishing a safety culture in which employees help
promote proper safety procedures while on the job;
4. Reducing employees' absenteeism and turnover rates.
BENEFITS OF ATTENDING THE PROGRAMMES
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
112
DISASTER MANAGEMENT WORKSHOP
COURSE DESCRIPTION
Emergency and Disaster management refers to all activities
and procedures used by policy makers, public institutions
and services to identify, monitor and manage risk sources
and situations. As such, Emergency and Disaster
management is crucial to avoid a risk transforming into a
disaster, which is even harder to recover from.
If an Emergency and Disaster situation is not properly
managed, it poses an immediate risk to health, life, property,
or environment which results to material, human and
financial losses.
The workshop is designed to address the fundamentals of
emergency and disaster management and equip participants
with the skills and knowledge for controlling and managing
emergencies and disasters effectively.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Explain the fundamental principles of emergency
management;
2. Plan, coordinate and manage emergencies and
disasters effectively;
3. Respond to emergency and disaster situations and,
4. Apply emergency management principles and
techniques.
TARGET AUDIENCE: Community Based Organizations,
Safety Managers/Officers, Environmental Protection Officers,
NGOs, Social Welfare Development Officers, Vigilante Officers,
Security Personnel in Religious Institutions.
METHODOLOGY: Lectures, Syndicate Sessions, Simulation
and Discussions
AREA OFFICE
VENUE COURSE DATE DURATION
FEE Apapa Apapa N50,000.00 23 – 25 July, 2019 3 days Lokoja N50,000.00 5 – 7 Nov., 2019 3 days Lokoja
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
113
CRIME PREVENTION & SECURITY MANAGEMENT
WORKSHOP
COURSE DESCRIPTION
Crime is assuming an alarming complex dimension in our
society.
The task of providing security of lives and property in
organizations is no doubt the most challenging aspect of the
duties of Captains of Industries, Chief Executives and
Managers.
This workshop is therefore, designed to enhance the
performance of those involved in security planning,
development, implementation and evaluation by
empowering them with modern security and management
strategies.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify types and uses of security equipment;
2. Spot the techniques of criminals and device measures
to ensure security in the work place and,
3. Establish the importance of patrolling and surveillance
at work area, with a view to preventing and detecting
criminal tendencies.
TARGET AUDIENCE: Security Supervisors/Managers,
Safety Officers, Administrative/Personnel Officers.
METHODOLOGY: Lectures, Discussions, Case Studies,
Practical Exercises and Demonstrations.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Gwagwalada Minna N50,000.00 15 – 17 April, 2019 3 days
Aba Uturu N40,000.00 7 – 9 May, 2019 3 days
Lekki Lekki N50,000.00 14 – 16 May, 2019 3 days
Bauchi Bauchi N40,000.00 29 – 31 Oct., 2019 3 days
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
114
INDUSTRIAL HEALTH, SAFETY AND
ENVIRONMENTAL MANAGEMENT WORKSHOP
COURSE DESCRIPTION
Safety at work place is essential for improving human
performance.
Poor health and safety practices of some employees in
carrying out their daily operation in the work place leads to
decline in their productivity. The need to train and re-train all
workers on the techniques of promoting and encouraging
safe habits and attitudes among the workforce is very crucial.
This workshop is specifically designed to improve
participants' knowledge on modern techniques of
investigating and analyzing hazards in the workplace as well
as designing appropriate corrective measures that will
ensure safety at all times.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Analyze and identify hazards inherent in the Job
2. Apply appropriate Procedures for reducing or
eliminating such hazards
3. Promote safety awareness among the workers and,
4. Establish and/or maintain an effective safety
programme in industry.
TARGET AUDIENCE: Managers, Safety Officers,
Supervisors, Foremen and Factory Workers.
METHODOLOGY: Lectures, Case Studies, Film Shows and
Syndicate Sessions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Gwagwalada Makurdi N50,000.00 16 – 18 April, 2019 3 days
V/Island V/Island N60,000.00 21 – 23 May, 2019 3 days
Calabar
Calabar
N40,000,00
16 –
18 July, 2019
3 days
ISTC-Lokoja
ISTC-Lokoja
N40,000.00
26 –
30 Aug., 2019
5 days
Benin
Ekpoma
N45,000.00
6 –
8 Aug., 2019
3 days
Ilorin
Ilorin
N40,000.00
3 –
5 Sept., 2019
3 days
Katsina
Malumfashi
N40,000.00
24 –
26 Sept., 2019
3 days
Aba
Umudike
N40,000.00
8 –
10 Oct., 2019
3 days
Lafia
Akwanga
N40,000.00
15 –
17 Oct., 2019
3 days
Sokoto
Sokoto
N40,000.00
8 –
10 Oct., 2019
3 days
ISTC-Kano
ISTC-Kano
N40,000.00
21 –
25 Oct., 2019
5 days
Akure
Akure
N40,000.00
22 –
24 Oct., 2019
3 days
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
115
OFFICE SAFETY WORKSHOP
COURSE DESCRIPTION
The role of health and safety is very crucial for the effective
and efficient operation of any organization. This is because
productivity is influenced and linked to the degree of the
health and safety procedures and practices deployed in the
organization.
Office hazards and accidents are on the increase and
disorders such as musculoskeletal caused by awkward bodily
posture have given rise to the need for continuous updating
and training to familiarize workers with the hazards
associated with the nature of their work which result in bodily
pains and injuries.
Therefore, this programme is designed to help workers
review their health and safety concerns linked to offices and
offer practical guides on risk assessment and management.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify shared responsibilities in regards to office
safety;
2. Identify specific conditions that can impact on safety,
and,
3. Apply general safety rules.
TARGET AUDIENCE: All new and old workers in an
organization.
METHODOLOGY: Lectures, Discussions, Case Studies, Role
Play, Syndicate Sessions and Demonstrations.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Gwagwalada Minna N50,000.00 7 – 9 May, 2019 3 days
Jos Jos N40,000.00 7 – 9 May, 2019 3 days Ibadan Ibadan N45,000.00 10 – 12 Sept., 2019 3 days
ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES
116
OPTIMIZING OCCUPATIONAL HEALTH AND SAFETY
COURSE DESCRIPTION
Work-related accidents or diseases are very costly and can
have many serious direct and indirect effects on the lives of
workers, their families and the organization. Some of the
direct costs of injury or illness are the loss of income, the
possible loss of a job and health-care costs.
The problem of hazards posed by changes in technological
advancement in our industries, calls for radical approach to
industrial health and safety measures. To combat these
hazards successfully, an effective occupational health and
safety programme must be put in place.
This workshop is aimed at exposing participants to the skills
needed to recognise, evaluate and control occupational
health and safety related problems in their environment.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify potential occupational health hazards in the
work place;
2. develop effective measures to control/prevent the
hazards;
3. Set up a comprehensive Occupational Health and
Safety (OHS) programme for the organization;
4. Enforce the OHS rules and regulations on employees
and,
5. Evaluate the OHS programme.
TARGET AUDIENCE: Line Managers, Supervisors, Safety
Officers and Officers in Health Care Units.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Film Shows.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Minna Minna N40,000.00 5 – 7 March, 2019 3 days
Apapa
Apapa
N50,000.00
12 –
14 March, 2019
3 days
Rumuokwuta
Rumuokwuta
N50,000.00
21 –
23 May, 2019
3 days
Awka
Awka
N40,000.00
23 –
25 April, 2019
3 days
Abuja
Keffi
N50,000.00
18 –
20 June, 2019
3 days
Enugu
Enugu
N40,000.00
18 –
20 June, 2019
3 days
L/Island
Lagos
N50,000.00
25 –
27 June, 2019
3 days
ISTC-Ikeja
ISTC-Ikeja
N50,000.00
23 –
25 July,2019
3 days
Lekki
Lekki
N50,000.00
24 –
26 July, 2019
3 days
Badagry
Ojota-Oregun
N50,000,00
5 –
7 Aug., 2019
3 days
Ojo
Isolo
Isolo
N50,000.00
20 –
22 Aug., 2019
3 days
Owerri
Okigwe
N40,000.00
20 –
22 Aug., 2019
3 days
PH
PH
N50,000.00
27 –
29 Aug., 2019
3 days
Sokoto
Sokoto
N40,000.00
8 –
10 Oct., 2019
3 days
INFORMATION AND COMMUNICATIONTECHNOLOGY PROGRAMMES
117
118
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
CONTENTS
119
Page
1. AutoCAD 3D Software Workshop
2. Basic Computer Hardware and Software Maintenance Workshop
3. Computer Aided Design (CAD)
4. Cyber Security Fundamentals and Implementation Workshop
5. Database Design & Development Workshop Using MS Access 2016
6. Digital Information Management for Performance Improvement
7. Electronic Records Management and Archiving Workshop
8. Information Technology Management Workshop
9. Programmable Logic Controller (PLC) Operation and Programming Workshop
10. Programmable Logic Control Application Workshop in Industrial Application
11. Workshop On Office Automation for Office Technologists
120
121
122
123
124
125
126
127
128
129
130
120
TO THE PARTICIPANTS INCLUDE:
1. Learning how to keep and protect organizational data and information;
2. Understanding methods of simplifying organization's business processes and enhancing productivity;
3. Learning how to analyze business activities and measure performance using analysis tools,
4. Making powerful and captivating presentations to audience using multimedia presentation techniques.
TO THE ORGANIZATION INCLUDE:
1. Getting your businesses close to potential customers and becoming more visible and accessible through the organization's website;
2. Communicating new ideas, products and services with ease to prospective clients via internet technology;
3. Using internet technology for developing new ideas and having competitive edge over your competitors;
4. Facilitating business networking and exchange of ideas for higher productivity using social media;
5. Designing and developing organizational data bank.
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
BENEFITS OF ATTENDING THE PROGRAMMES
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
121
AUTOCAD 3D SOFTWARE WORKSHOP
COURSE DESCRIPTION
3D AutoCAD is a 3-dimensional computer-aided
technological design, simulation, visualization and
documentation solution created to support precisions,
models, workflows and information acceleration.
The toolset replaced the manual drafting of technical and
engineering drawings. It is aimed at fast-tracking processes,
time management, error-free output and production of spick
and span works.
The Workshop will thus, provide extra dimension opportunity
for Architects, Engineers, and other Technological
professionals to precisely visualize and share designs using
the 3D AutoCAD.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and apply commands effectively;
2. Apply AutoCAD Software for professional
engagement;
3. Effectively use AutoCAD for three dimensional
designs;
4. Extract information from the design.
TARGET AUDIENCE: Technologists, Technicians, Engineers,
Quantity Surveyors, Estate Managers, Builders, Architects,
Project Managers, Artist, Designers etc.
METHODOLOGY: Lectures, Videos and Practice
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Abuja N75,000.00 9 – 11 April, 2019 3 days
Ikeja N75,000.00 21 – 23 May, 2019 3 days
V/Island N75,000.00 8 – 10 Oct., 2019 3 days
MSTC-Abuja N75,000.00 15 – 17 Oct., 2019 3 days
ISTC-Lokoja N75,000.00 22 – 24 Oct., 2019 3 days
Abuja
Ikeja
V/Island
MSTC-Abuja
ISTC-Lokoja
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
122
BASIC COMPUTER HARDWARE AND SOFTWARE MAINTENANCE WORKSHOP
COURSE DESCRIPTIONVirtually every organization relies on computer for the smooth running of their day to day business operations. The use of computers has tremendous positive impact on the efficiency and effectiveness of business such that most organizations cannot do without them.
However, the rampant breakdown of system, coupled with high cost of maintenance necessitates the need for computer users to learn the skills of computer hardware and software maintenance and repairs.
Hence, this workshop is designed to upgrade and sharpen the skills and competencies of computer operators and other users on how to maintain and repair system hardware and software.
LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Identify tools and software used in personal computer;2. Carry out computer hardware and software
installations;3. Troubleshoot and repair faulty computers;4. Maintain computer hardware and software and,5. Share files, folders and printers on a computer
network.
TARGET AUDIENCE: Office Technologists and other Computer Users.
METHODOLOGY: Practical hands -on, Demonstrations, Simulations and Lectures.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Minna New Bussas N40,000.00 15 – 17 Oct., 2019 3 days
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
123
COMPUTER AIDED DESIGN (CAD)
COURSE DESCRIPTION
Before the advent of computers, draftsmen, spent a lot of
time, putting together their ideas or design on paper, using
drawing boards, T-Square, Pencils, drawing Papers, tracing
paper etc. This cumbersome process was result oriented but
was not efficient. On the invention of computers and
software, these processes were made easy and
sophisticated. CAD software became so versatile such that,
3D formats was included in addition to the conventional 20
designs.
CAD is used to increase the productivity of the designer;
improve the quality of design; improve communications
through documentation and to create a database for
manufacturing especially for 20 prints, CNC and 3D Printing
(Manufacturing). CAD output is often in the form of electronic
files for print, machining, or other manufacturing operations.
In other to do away with old ways of producing drawings, this
workshop was designed to equip participants with the
methodology and operations required in the use of the CAD
Software to create production drawings.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Create lines, radii, shapes, chamfer etc;
2. Use measurement and dimensioning tools;
3. Edit Save and Print Files;
4. Configure and set software;
5. Arrange drawing in layers;
6. Import and Export Files
TARGET AUDIENCE: Engineers, Supervisors, Draftsmen.
METHODOLOGY: Lectures, Group Discussions,
Demonstration and Practical Exercises
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
3 Months
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
124
CYBER SECURITY FUNDAMENTALS AND
IMPLEMENTATION WORKSHOP
COURSE DESCRIPTION
Recent cyber breaches at major corporations highlight the
increasing sophistication, stealth and persistence of cyber-
attacks that organizations are facing today, from nations,
organised criminals, hacktivists, as well as threats from
within the organization. As such, dynamic organizations are
today constantly assessing their networks in order to identify
vulnerable areas and put in mitigations to secure their
network and business.
This workshop is designed to focus on modern network
threats; securing network devices; authentication;
authorization and accounting; intrusion prevention and
managing a secure network using CISCO approach to cyber
security.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Discuss the evolution of network security;
2. Differentiate computer network viruses, worms and
Trojans;
3. Explain the techniques used to mitigate viruses;
worms and trojans;
4. Describe the importance of AAA as it relates to
authentication, authorization and accounting;
5. Configure AAA authentication using the CLI to validate
users against a local database;
6. Discuss the use of firewalls to secure networks;
7. Use ACLs to mitigate common network attacks;
TARGET AUDIENCE: ICT Personnel, Network Engineers,
Technicians, System Analysts, Computer Technicians and
everybody uses computer or related system in a vulnerable
network.
METHODOLOGY: Lectures, Discussions and Practical
Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
To be Determined
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
125
DATABASE DESIGN & DEVELOPMENT WORKSHOP
USING MS ACCESS 2016
COURSE DESCRIPTION
Database is the heart of any organization or any system.
Large volume of data is being generated daily within
organizations. These data need to be properly managed for
maximum benefits. By accurately recording, storing,
updating and tracking data, organizations can efficiently
address most of their challenges and empower their
businesses in strategic manner. Hence, the design and
development of Database systems are crucial for increasing
the efficiency of business operations and reducing the overall
costs of doing business.
Microsoft Access is a relational database that has the
capability to handle multiple types of data and it can be utilise
by various organizations to manage human resource data,
production data, sales data, stores and inventory data, etc
This workshop is designed to equip participants with required
skills for development and management of databases
effectively.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Design databases;
2. Create databases;
3. Relate databases;
4. Generate Queries and Reports and,
5. Establish security rules for manipulating/accessing data
on databases
TARGET AUDIENCE: Office Administrators, Human
Resource Officers and Personal Assistants.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Katsina Batagarawa N40,000.00 11 – 13 June, 2019 3 days
MSTC-Abuja
MSTC-Abuja
N50,000.00
7 –
11 Oct., 2019
5 days
Calabar
Calabar
N40,000.00
15 –
17 Oct., 2019
3 days
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
126
DIGITAL INFORMATION MANAGEMENT FOR
PERFORMANCE IMPROVEMENT
COURSE DESCRIPTIONS
In an information technology driven world where knowledge
is increasing exponentially, it is necessary we equip ourselves
with the requisite tools for us to be abreast with the trends of
the era we are. Information management has become a vital
and integral part of our everyday life and has become critical
for the survival and growth of modern organizations. Its
application automates office systems thus assist managers to
make realistic decisions; model successful business practices
and transform the business into a knowledge-based
enterprise.
This workshop is designed to expose participants to the
techniques of managing and presenting, information
effectively to enable them to perform optimally for improved
productivity.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Apply internet technology to address business
problems;
2. Use multimedia technology to design and implement
professional computer-based presentation;
3. Apply the use of computers and IT devices for data
manipulation to:
Ÿ Improve accuracy and timeliness of data;
Ÿ Facilitate and enhance organization's ability to make
informed decisions;
Ÿ Increase system effectiveness and efficient access
to data;
Ÿ Provide relevant information in a timely, usable,
cost-effective and accurate manner to improve
service delivery;
Ÿ Preserve information in a manner that retains the
information authenticity, reliability, accessibility and
integrity as long as required.
TARGET AUDIENCE: Managers, Supervisors, Researchers,
Human Resource Personnel and Training Managers, Persons
interested in Information Management
METHODOLOGY: Lectures, Discussions, Practical Exercises
and Demonstration.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
To be Determined
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
127
ELECTRONIC RECORDS MANAGEMENT AND
ARCHIVING WORKSHOP
COURSE DESCRIPTION
An Electronic Record Management System is a system that
manages the creation, storage and control of documents
electronically. The cost for filing cabinets, supplies and the
real estate required to store them on site is substantial.
The switch to electronic documents can be a tremendous
cost-saving opportunity for most organizations. The difficult
task of securing confidential information is simplified with an
electronic record management system.
This workshop is designed to enable participants acquire
relevant knowledge and skills to design and develop effective
strategies for Electronic Records Management and
Archiving.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Convert data from one media to other ;
2. Create e-records file structure;
3. Manage electronic records/database;
4. Manage electronic filing system
5. Archive records and,
6. Plan for security of electronic records and data
archives.
TARGET AUDIENCE: Administrative Staff, Archivists,
Librarians, Office Technologists and Information Officers.
METHODOLOGY: Lectures, Discussions, Demonstrations
and Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Benin Ekpoma N45,000.00 27 – 29 Aug., 2019 3 days
Owerri Okigwe N40,000.00 10 – 12 Sept., 2019 3 days
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
128
INFORMATION TECHNOLOGY WORKSHOP
COURSE DESCRIPTION
Information Technology (IT) is a general term that describes
any technology that helps to produce, manipulate, store,
communicate and/or disseminate information. Information
Technology is becoming increasingly more powerful as
information-processing tools as well as easier to use. Most
organizations depend on IT-enabled devices for carrying out
simple to complex tasks. In addition, Information Technology
has applications in almost all aspects of an organization's
business processes.
This workshop is designed to equip participants with relevant
knowledge and skills required to maximally utilize
Information Technology to improve their organization's
operations and services.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify Information Technology Tools and Devices;
2. State the uses of various information systems;
3. Explain methods of information processing,
4. Utilize internet technology to address business
problems
5. Apply information Technology to facilitate business
processes and Information management.
TARGET AUDIENCE: Office Technologists (Secretaries),
Cash iers , Records/Informat ion Off i cers , Sa les
Representatives, Research and Development Officers and
Commercial Agents.
METHODOLOGY: Lectures and Discussions and Practical
exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
PH PH N50,000.00 11 – 13 June, 2019 3 days
Jos Jos N40,000.00 30 July - 1 Aug., 2019 3 days
Gwagwalada
N50,000.00
6 –
8 Aug., 2019
3
days
Rumuokwuta
Oyigbo
N40,000.00
20 –
22 Aug., 2019
3 days
Gusau
Kaura
N40,000.00
27 –
29 Aug., 2019
3 days
Bauchi
Bauchu
N40,000.00
27 –
29 Aug.,
2019
3 Days
Aba
Umudike
N40,000.00
10 –
12 Sept., 2019
3 days
Akure
Akure
N40,000.00
24 –
26 Sept., 2019
3 days
Maiduguri
Bauchi
N40,000.00
8 –
10 Oct., 2019
3 days
Gwagwalada
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
129
PROGRAMMABLE LOGIC CONTROLLER (PLC)
OPERATION & PROGRAMMING WORKSHOP
COURSE DESCRIPTION
Production is becoming predominantly automated. The
automation of many different processes, such as controlling
machines or factory assembly lines, is done through the use
of a small computer based machine call a Programmable
microprocessor and is programmed using a specialized
computer language.
The role of engineers and technicians has changed to the
point where they are expected to work on every aspect of
industrial systems incorporating latest technology for
measurement of various process parameters using computer
based controls.
This workshop is design to equip participants with necessary
skills and competencies to effectively use and manage PLCs.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify and describe the functions of the system
components of a PLC;
2. Operate a Programmable Logic Controller;
3. Make Programs in Ladder Diagram into electrical and
logic circuits equivalent;
4. Carry out Basic Maintenance and Troubleshooting of
PLC systems and,
5. Apply safety procedures when working with PLC and its
devices.
TARGET AUDIENCE: Supervisors and Operators of
Programmable Logic Controllers (PLCs).
METHODOLOGY: Lectures, Discussions, Practical
Illustrations and Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
ISTC-Ikeja ISTC-Ikeja N80,000.00 6 – 8 May, 2019 3 days
Abeokuta Abeokuta N45,000.00 21 – 23 May, 2019 3 days
MSTC-Abuja MSTC-Abuja N150,000.00 6 May,- 7 June, 2019 4 weeks
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
130
PROGRAMMABLE LOGIC CONTROL APPLICATION
WORKSHOP IN INDUSTRIAL APPLICATION
COURSE DESCRIPTION
In today's industry, PLCs are the controllers of choice for
most automated processes. PLC has been gaining
prominence on the factory floor and will remain predominant
for some time to come. In most industries, increased
productivity and production of products with better quality,
precision and accuracy is achieved through automation.
This training is designed based on practical applications and
experience in using Programmable Logic Controllers in the
workplace. Participants for this course would be able to
perform and understand programming with the application
of PLC devices in automation systems.
LEARNING OUTCOMES
At the end of the workshop, participants should be able to:
1. Decipher the working principles of PLC;
2. Operate and manipulate, the functionality and
features of the PLC;
3. Connect wiring diagrams;
4. Build ladder logic programmes;
5. Execute the electrical wiring to PLC using the input and
output devices;
6. Carry out basic PLC troubleshooting.
TARGET AUDIENCE: Technicians, Technologists, Graduate
Engineers, Mechanical/Electrical Engineering Instructors.
METHODOLOGY: Lectures, Discussions and Hands-On
Practical Exercises.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
MSTC-Abuja MSTC-Abuja To be determined
To be determined
To be Determined
INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES
131
WORKSHOP ON OFFICE AUTOMATION FOR OFFICE
TECHNOLOGISTS
COURSE DESCRIPTION
In recent years, major changes have taken place in the office
as various automated office systems and technologies have
been introduced. Virtually every function has been affected;
clerical and secretarial operations have been altered as word
processing and electronic information storage and retrieval
system have replaced the typewriter and filing cabinet.
With the increasing application of information technology in
business operations, there is increasing concern for
improving office processes and environments. Office
automation tools if properly utilized could improve the
efficient and effectiveness of services of Office Technologists
in organizations.
This workshop is designed to equip participants with required
knowledge and skills for better utilization of Office
automation tools for better productivity.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify Office Automation tools;
2. Use appropriate automation tools for document
production, storage, retrieval and dissemination;
3. Schedule and conduct meetings using automation
tools;
4. Apply best practices and standards in managing office.
TARGET AUDIENCE: Office Technologists (Secretaries and
Personal Assistants) in both Private and Public Organizations.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions,
Practical Exercises and Brainstorming.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Akure Akure N40,000.00 9 – 11 April, 2019 3 days
Aba
Uturu
N40,000.00
9 –
11 April, 2019
3 days
Owerri
Owerri
N40,000.00
23 –
25 April, 2019
3 days
Lokoja
Idah
N45,000.00
7 –
9 May, 2019
3 days
Minna
Suleja
N40,000.00
7 –
9 May, 2019
3 days
Uyo
Uyo
N40,000.00
14 –
16 May, 2019
3 days
Ilorin
Ilorin
N40,000.00
21 –
23 May, 2019
3 days
Sokoto
Sokoto
N40,000.00
18 –
20 June, 2019
3 days
Gusau
Gusau
N40,000.00
2 –
4 July, 2019
3 days
Kano
Bichi
N45,000.00
2 –
4 July, 2019
3 days
Lafia
Lafia
N40,000.00
2 –
4 July, 2019
3 days
Katsina
Katsina
N40,000.00
23 –
25 July, 2019
3 days
MSTC-Abuja
MSTC-Abuja
N50,000.00
14 –
16 Aug., 2019
3 days
Awka
Awka
N40,000.00
30 July-
1 Aug., 2019
3 days
Makurdi
Makurdi
N40,000.00
28 –
30 Aug., 2019
3 days
Abakaliki
Abakaliki
N40,000.00
24 –
26 Sept., 2019
3 days
Ibadan
Ibadan
N45,000.00
5 –
7 Nov., 2019
3 days
132
MICRO, SMALL AND MEDIUMENTERPRISES (MSMEs) PROGRAMMES
133
CONTENTS
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
Page
1. Entrepreneurship Development Workshop for Managers &
Potential Retirees
2. Survival Strategy for MSMEs
3. Workshop on Managing & Growing Your Business
4. Workshop on Production, Development and Packaging
134
135
136
137
134
TO THE PARTICIPANTS INCLUDE:
1. Encouraging the need to take risk of starting a
business;
2. Enhancing creative thinking;
3. Recognizing commercial opportunities, self-esteem,
knowledge and skills to act on them;
4. Helping in the reduction of unemployment among
youths;
5. Taking away burden from the government;
6. Propelling one towards self-employment for economic
growth and development;
7. Helping people to prepare for life after retirement.
TO THE ORGANIZATION INCLUDE:
1. Encouraging investment;
2. Stimulating and encouraging the sense of competition;
3. Leading to job creation
4. Improving quality of life;
5. Causing proper distribution of time
6. Enhancing productivity among employees;
7. Making labour readily available for organizations;
8. Stimulating economic growth;
9. Helping to increase output which will in turn yield more
Returns on Investment (ROI).
BENEFITS OF ATTENDING THE PROGRAMMES:
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
135
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
ENTREPRENEURSHIP DEVELOPMENT WORKSHOP
FOR MANAGERS AND POTENTIAL RETIREES
COURSE DESCRIPTION
As an individual, retirement will mean one of the biggest
changes to your life that you will ever experience - your
finances will be different, your use of time will alter and the
relationship with your partner and/or friends will change
significantly.
Entrepreneurship development therefore has become a
fundamental part of planning for retirement. This is due to
the fact that retirement, whether chosen by the individual
employee or mandated by the employer, is a significant
milestone.
This workshop is designed for participants to have the
necessary skills in entrepreneurship development.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify their talents and personal capabilities that
they can utilize elsewhere;
2. Implement a successful financial life plan;
3. Invest wisely;
4. available opportunities in the business environment;
5. Discuss the fundamentals of generating business
ideas, setting up and managing businesses;
6. Start and run own business and become successful
entrepreneurs.
TARGET AUDIENCE: Potential Retirees, Directors, Chief
Executive Officers, Top Management Staff and General
Managers.
METHODOLOGY: Lectures, Discussions, Syndicate Sessions,
Film Shows and Field Visits.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Jos Jos N40,000.00 12 – 14 March, 2019 3 days
Enugu Enugu N40,000.00 26 – 28 March, 2019 3 days
Apapa Apapa N50,000.00 10 – 12 June, 2019 3 days
Ibadan Ibadan N45,000,00 23 – 25 July, 2019 3 days
Owerri Owerri N40,000.00 24 –26 Sept., 2019 3 days
Calabar Calabar N45,000.00 18 – 22 Nov., 2019 3 days
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
136
SURVIVAL STRATEGY FOR MICRO SMALL AND
MEDIUM ENTERPRISES
COURSE DESCRIPTION
Many small businesses fail before their fifth anniversary.
Small businesses make up a major percentage of the
businesses in Nigeria and provide jobs for fifty percent of the
populace.
To survive and sustain the fierce competitive nature in the
business world, the business owner or organizations need to
adopt different growth strategies towards meeting demand
and retaining customers.
This workshop is specifically designed to assist businesses to
grow and remain relevant.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify various success factors in business;
2. Develop required skills, attitude and knowledge for
business;
3. Identify basic techniques to assess a business
opportunity;
4. Develop human, material and financial management
skills and, Develop human, material and financial
management skills and,
5. Identify growth strategies and associated risks in
business.
TARGET AUDIENCE: Small Business Owners, Middle Level
Business Managers, Business Support Service Providers,
Educational Institutions and Co-operative Societies.
METHODOLOGY: Lectures, Practical Exercises, Film Shows
and Discussions.
AREA OFFICE
COURSE DATE DURATION
FEE
All Area Offices
N40,000.00 To be determined 5 days
VENUE
To bedetermined
137
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
WORKSHOP ON MANAGING AND GROWING YOUR
BUSINESS
COURSE DESCRIPTION
To grow a business effectively, one needs to understand the
risk involved, develop a realistic plan and have good
management skills.
The workshop is therefore designed to equip participants
with management skills in business, unveil its challenges and
turn these challenges into opportunities.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify various success factors in business;
2. Identify the basic techniques to assess a business
opportunity and,
3. Develop human, material and financial management
skills;
4. Develop and use the skills learnt to maximum benefit
for immediate application for their business.
TARGET AUDIENCE: Middle Level Business Managers,
Small Business Owners, Business Support Service Providers,
Educational Institutions and Cooperative Societies.
METHODOLOGY: Lectures, Practical Exercises, Film Shows
and Discussions.
AREA OFFICE
VENUE COURSE DATE DURATION
FEE
Minna Bida N40,000.00 26 – 28 Nov., 2019 3 days
MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES
138
WORKSHOP ON PRODUCT DEVELOPMENT AND
PACKAGING FOR MICRO SMALL AND MEDIUM
ENTERPRISES
COURSE DESCRIPTION
The development of products and maximizing their success
are vital to all companies and can drive growth and
shareholders' value, leading to significant competitive
advantage of a company ahead of its competitors. Packaging
is often a consumer's point of contact with a product and its
one of the most important elements to consider during
product launch (or re-launch).
A poorly designed packaging can keep a good product from
selling. The design should reflect the product and image of
the company.
This workshop is designed for participants to acquire
necessary skills in product development and packaging.
LEARNING OUTCOMES
At the end of this workshop, participants should be able to:
1. Identify stages in product development;
2. Develop qualitative products to meet customers'
need;
3. Identify various ways of product packaging;
4. Describe the various uses of product packaging within a
branding context and,
5. Demonstrate basic knowledge and skills in product
development and packaging.
TARGET AUDIENCE: MSME Operators and Start-ups.
METHODOLOGY: Lectures, Discussions, Syndicate
Assignments and Case Studies.
AREA OFFICE
VENUE COURSE DATE DURATION FEE Aba Umudike N40,000.00 23 – 25 July, 2019 3 days
139
UNSCHEDULED PROGRAMMES
The under listed training programmes are not scheduled for
2019. However, any of the programmes could be
implemented in-house on request for interested
organizations. A minimum of ten (10) participants will be
required at a fee that will be negotiated.
1. 3-Hour Management Workshop
2. Accountants and Auditors Improvement Workshop
3. Advanced Data Analysis Workshop Using SPSS,
QuickBooks Pro and Excel 2013
4. Advanced Gear Cutting Workshop
5. Advanced Human Resource Development Workshop
for Training Personnel
6. Advanced Maintenance & Operation of Steam Boiler
Workshop
7. Advanced Maintenance Fitters and Machinists
Workshop
8. Advanced Management Course for Secretaries and
Personnel Officers
9. Agricultural Health and Safety Workshop
10. Agriculture Machinery and Equipment Maintenance
Workshop
11. Accident Reduction through Stress Management
Workshop
12. Application of Welding in Maintenance Workshop
13. Automobile Ignition System Maintenance Workshop
14. Auto Cooling System Maintenance Workshop
15. Auto Electrician Maintenance Skills Workshop
16. Bank/Insurance Managers Workshop
17. Basic Air Conditioning Electronic Panel Control &
Maintenance Workshop
18. Basic Audio–Visual Aids Development Workshop for
Universal Basic Education (UBE) Teachers
19. Basic Autotronics Skills Workshop for Drivers and
Mechanics
20. Basic Autotronic Technical Skills Workshop
21. Basic Computer Application and Data Processing
Workshop
22. Basic Computer Application Workshop for Middle Level
Managers
23. Basic Computer Maintenance Workshop
24. Basic First Aid Administration Workshop
25. Basic Mechatronics Technical Skills for Drivers
26. Basic Maintenance Welding Skills Workshop
27. Bench-Marking as a Tool for Organisation Excellence
28. Best Practices in Building Operations & Maintenance
Management
29. Cake Baking and Sugar Craft
30. Cash Management Handling: Improvement and
Reconciliation Workshop
31. Capacity Building Workshop for Broadcast Media
Practitioners
UNSCHEDULED PROGRAMMES
UNSCHEDULED PROGRAMMES
140
32. Capacity Building Workshop for Laundry Practitioners
33. Career Development & Succession Planning for Human
Resource Practitioners
34. Change Management & Leading with Emotional
Intelligence Workshop
35. Computer Assembly, Maintenance and Repair
Workshop
36. Computer Aided Design Workshop
37. Computer Application Workshop for Middle Level
Managers
38. Computer Hardware Maintenance Workshop
39. Computer Networking Fundamentals Workshop
40. Corrosion Control and Management Workshop
41. Credit Management Workshop
42. Credit Analysis for Commercial Lending
43. Cyber Security Fundamentals and Implementation
44. Data Processing & Information Technology
45. Database Design and Development Using MS Access
2016
46. Diagnostic and Attitudinal Improvement Course for
Corporate Drivers
47. Dyeing and Printing of Textiles Workshop
48. Effective Financial Management & Account in Public
Service
49. Effective Handling and Storage for Hazardous
Substance Workshop
50. Effective Maintenance Management Workshop
51. Efficiency and Performance Improvement Workshop
for Junior Cadre
52. Effective Production Management in Fertilizer
Processing
53. Effective School Administration for School Principals
54. Effective Techniques for Improved Performance and
Productivity in Organization
55. Effective Training Remuneration Strategies (ETRS)
56. Electro-Pneumatics System Operation And
Maintenance Workshop
57. Electrical Control Panels Maintenance Workshop
58. Embedded System & Micro Controller Technical Skill
Workshop
59. Emergency Awareness, Crime Prevention and Security
Workshop
60. Environmental Pollution Control Workshop
61. Event Management Skills Upgrading Workshop
62. Factory Maintenance Workshop
63. Farm Machinery & Equipment Maintenance Workshop
64. Financial Modelling with Excel
65. Fire Prevention and Fire Fighting Techniques
Workshop
66. Fire, Safety and Accident Prevention Workshop
67. Front Office Operations and House Keeping Skills
Development Course for the Hospitality Industry
68. Food Safety and Hygiene Workshop
69. Fuel Pump and Pipe Network Maintenance Workshop
UNSCHEDULED PROGRAMMES
141
70. Heavy Duty Vehicle Maintenance Workshop
71. Health, Safety & Environment Workshop for Hospitality
Industry
72. Health and Safety Management in the Mining Industry
73. Healthcare Waste Management Workshop
74. Hotel Control Management Skills
75. Human Resource Management Workshop for Non-
Human Resource Managers
76. In-company safety Workshop
77. Industrial Electrical Installation & Maintenance
Workshop
78. Industrial Hygiene and Safety Workshop
79. Industrial Operations Management Workshop
80. Industrial process Instrumentation and Automation
81. Industrial Security Workshop
82. Influencing Ethical Behaviour for Peak Performance
83. Information Management and Presentation Workshop
84. Innovative Leadership Workshop
85. Information Technology (IT) Essentials Workshop
86. Interactive Forum with stakeholders
87. Installation and Maintenance of Electrical protective
system.
88. Installation and Maintenance of Industrial Drives
89. Installation and Maintenance Workshop
90. Installation, Operation and Trouble Shooting of Electric
Motors Workshop
91. Instructional Resource Management Workshop
92. Instructional Techniques Workshop
93. Instructional Techniques Workshop for School
Teachers
94. Instrumentation/Process Automation Equipment
Maintenance
95. Insurance Administration Workshop
96. Interpersonal Skills for Protocol Officers
97. Job Hazards, Health and Safety Analysis Workshop
98. Knowledge Management for Bottom Line Success
Workshop
99. Knowledge Management Workshop for the Chief
Executives
100. Laboratory Equipment Installation and Maintenance
Workshop
101. Leadership Skills Development for Women in Top Level
Management
102. Leadership Strategies for Business Excellence
103. Maintenance of Communication Equipment
104. Metal Machining Skills Workshop
105. Maintenance Machining for Industrial Turners
Workshop
106. Maintenance Skills Enhancement Workshop for Civil
and Building Engineers
107. Managing People for Strategic Advantage
108. Marketing and Selling Skills Workshop
109. Marketing Techniques Workshop for Micro, Small and
Medium Enterprises Operators [MSMEs]
UNSCHEDULED PROGRAMMES
142
110. Marketing Matrix and Analytics Workshop
111. Mechanical Drives Maintenance Workshop
112. Mobile Phone Entrepreneurship Development,
Maintenance and Repairs Workshop.
113. Motor Vehicle Servicing and Maintenance Workshop
114. Multimedia Presentation Techniques for Training
Managers, Human Resource Managers and Marketing
Executives
115. Occupational Health and Safety in Construction
Industry
116. Occupational Health and Safety Workshop in the
Hospitality Industry
117. Office Administration for Executive Officers
118. Office Management Documentation Principles
Workshop
119. On-The-Job Training Techniques Workshop
120. Operation and Maintenance of Electric Motors
121. Operation and Maintenance of Hydraulic and
Pneumatic Power Systems Workshop
122. Operation and Maintenance of Steam Boiler Workshop
123. Operators' Maintenance Workshop
124. Operator Performance Improvement Workshop
125. Performance Enhancement Workshop for Security
Personnel
126. Performance Improvement Workshop for Admin
Officers
127. Performance and Productivity Improvement Training
for Health Workers
128. Performance and Productivity Improvement Training
in Plastic Production
129. Personal Computer (PC) Support and Repairs
Workshop
130. Personality Trait and People's Management Prowess
Development Workshop
131. Planning and Executing Marketing and Sales Strategy.
132. Plant Maintenance and Troubleshooting Techniques
Workshop
133. Plumbing and Pipe Installation Maintenance Workshop
134. Pneumatic System Maintenance Workshop
135. Preparation and Application of Instructional Media
Workshop
136. Preventive Maintenance in Electrical/Electronic
Equipment Workshop
137. Process Equipment Maintenance Workshop
(Compressor, Pump, Valves & Seals)
138. Process Improvement: Techniques and Tools
139. Production and Maintenance of Moulds
140. Production Planning and Control Workshop
141. Productivity improvement w/shop for Admin &
Personnel Officers
142. Productivity Improvement Workshop on Quarry Works
143. Programmable Logic Controller (PLC) Operation and
Programming
144. Project Feasibility Studies Workshop
145. Project Monitoring and Evaluation Workshop
146. Project Management Workshop
UNSCHEDULED PROGRAMMES
147. Project Performance Monitoring and Management
Workshop
148. Purchasing & Supply Management Workshop
149. Pump Operation and Maintenance Workshop
150. Quality Assurance in Food Industry Workshop
151. Quality Control in Building Construction
152. Quality Control in Food Industry
153. Quality Control In Pharmaceutical Industry
154. Qualitative Education in Nigerian Schools
155. Restaurant Management Workshop
156. Retreat for Human Resource and Training Practitioners
157. Rewinding and Maintenance of Electric Motors
158. Re-engineering the Work Place for Optimum
Performance
159. Risk Assessment and Management W/shop
160. Safe Handling of Petroleum Products
161. Safety at Sea, Fire Prevention and Fire Fighting
Workshop in the Vessel
162. Safety Techniques in Handling and Using Chemicals
163. Sanitary and Hygiene Skills Workshop for Food
Industry
164. Skills and Knowledge Management Workshop
165. Skills Up-grading for Hotel Management
166. Skills Improvement Workshop for Cashiers/Tellers
167. Skills Improvement Workshop for Front Desk Officers
in Hospitality Industry
168. Skills Up-grading Workshop for Hotel House-keepers
169. Small and Medium Enterprises Management Workshop
170. Solar Panel/Inverter Installation and Repairs Workshop
171. Special Serving Techniques in the Hospitality Industry
172. Strategic Marketing for Sustainable Growth
173. Stress Management Workshop for Executive Officers
174. Stress, Wellness & Healthy Living Workshop
175. Supervisory Skills Workshop in Hospitality Industry
176. System Approach to Skills Development
177. Mechanic/Auto Transmission System Maintenance
Workshop
178. Talent Management for Human Resource Development
Personnel
179. Team Building and Effective Communication Workshop
180. Telephonists and Receptionists Improvement
Workshop
181. Tractor Maintenance Workshop
182. Training Function Seminar
183. Training on Performance Improvement in the
workplace
184. Training on Bids and Tenders Management
185. The Demand for Food and Wine Stylist
186. The Role of Teacher in combating Educational Vices
187. Total Quality Management Workshop
188. Total Quality Management Seminar for Top Executives
189. Total Quality Management in Hospitality Industry
190. Tractor Servicing and Maintenance Workshop
191. Training Coordinators Workshop
143
UNSCHEDULED PROGRAMMES
144
192. Troubleshooting & Fault Diagnosis of Equipment in
Bio-Medical, Agro Allied & Pharmaceutical Industries
193. Water Quality and Health Management Workshop
194. Water Quality, Waste and Health Hazard Management
Workshop
195. Web Design and Development Workshop for Computer
Operators and Graphic Artists
196. Welding and Fabrication Skills Development Workshop
197. Welding Skills for Structural Installation and
Maintenance Workshop
198. Working For Yourself: Family Support Programme
199. Workplace Effectiveness, Health and Safety Training
Workshop
200. Workshop on Auto-Card 3D Software
201. Workshop on Best Practice in E-Payment Process
202. Workshop on Challenges of Leadership in
Organizations
203. Workshop on Chinese Food and Soup Preparation
204. Workshop on Corporate Performance Strategy for
Profitability
205. Workshop on Developing Self-Management System
206. Workshop on Educational Testing for Students
Evaluation
207. Workshop on Effective Target Setting for Inspiring
Performance
208. Workshop on Emergency and Disaster Management
209. Workshop on Event Management (Catering Services)
210. Workshop on Hazard and Effects Management
211. Workshop on Human Performance Technology
212. Workshop on Improving Water Quality for Desired
Impact
213. Workshop on Issues in Management and Leadership for
Public and Private Sectors
214. Workshop on Leadership Excellence for Women in Top
Management
215. Workshop on Managing People for Strategic Advantage
216. Workshop on Modern Marketing Techniques
217. Workshop on Modern Techniques in House Keeping for
Hospitality Industry.
218. Workshop on Productivity Improvement in Local
Government and other Civil Servants
219. Workshop on Re-Engineering the Workplace for
Optimum Performance
220. Workshop on Project Performance Monitoring and
Management
221. Workshop on Surviving & Thriving in Workplace Politics
222. Workshop on Transformational Leadership and Team
Management
223. Workshop on Work Attitude and Effective
Communication
224. Workshop on Office Excel for Middle Level Managers
225. Workshop on Psychology of a Fraudster in Financial
Management
Every employer having either 5 or more employees in his establishment, or having less than 5 employees but with a turnover of (N50M) and above per annum, shall, in respect of each calendar year and or the prescribed date, contribute to the Fund one per centum of his total annual payroll.
Any supplier, contractor or consultant bidding, or soliciting contracts, businesses, goods, and services from any Federal Government Ministry, Department, Agency, Commercial, Industrial and Private entity shall fulfill the statutory obligations of his employees with respect to payment of training contribution to the Fund.
Any liable organization, public or private including companies situate in the Free Trade Zone requiring approval for expatriate quota and/or utilizing custom services in matters of export and import, must show proof of compliance with this Act in respect of payment of training contribution of his employees and all regulatory agencies of the Federal Government shall ensure compliance with section 6(1)-(3) of this Act.
HOW TO REMIT YOUR CONTRIBUTION:
Register with any ITF Area Office and obtain ITF National Number
Pay through any of ITF’s 38 Area Offices, OR
Pay through any bank across the country where you will be issued an e-receipt that will be generated immediately by the bank of payment
The e-receipt will enable you collect your compliance certificate on presentation to the Area Office of Registration..
UTILIZATION OF THE FUND:
The Fund shall be utilized to:a.) provide, promote and encourage the acquisition of skills in industry and commerce with a view to generating a pool of indigenous trained manpower sufficient to meet the needs of the private and public sectors of the economy.
b.) provide training for skills in management for technical and entrepreneurial development in the public and private sectors of the economy.
c.) Set training standards in all sectors of the economy and monitor adherence; and
d.) Evaluate and certify vocational skills acquired by apprentices, craftsmen and technicians in collaboration with relevant organizations.
LIABILITY TO CONTRIBUTE UNDER THE ITF AMENDMENT ACT, 2011
ITF ACT
ITF Headquarters, Jos.
ITF Corporate Office, Abuja
ITF Area Offices
Industrial Skills Training Centre
ITF Centre for Excellence, Bukuru
KEY
Model Skills Training Centre (MSTC)
ITF Institutional Capacity
38 Area Offices
3 Skills Training Centres
1 Model Skills Training Centre
1 Centre for Excellence
INDUSTRIAL TRAINING FUNDGeographical Spread
Sokoto
Zamfara
Katsina
Kano
Jigawa
Yobe Borno
Bauchi
Kebbi
Niger
Kaduna
Gombe
Adamawa Plateau
Taraba
Nasarawa
FCT
Kwara
OyoKogi
EkitiOsun
Ogun
Lagos
Ondo
Edo
Delta
Ana-mbra
EnuguEbonyi
AbaImo
CrossRiver
AkwaIbomRivers
Bayelsa
Benue