Phillip Baker15 St Johns Court

Derry StreetBrierley Hill

DY5 2SGMobile: 07946614201

Personal statement

I am enthusiastic to whatever task I am assigned, with a methodical approach to work environment. With a history of customer and retail experience I am approachable and professional when interacting

with other members of staff and customers alike. I am wiling to learn new skills and the ins and outs of the company

I am self-motivated and work on my own projects mostly illustration based works.

Key Skills

Approachable and friendly attitude Computer literate Flexible and punctual Committed and willing to learn Customer Service Communication Skills

Employment HistoryOctober 2013 – present. Compass group Tesco Stourbridge

Food service assistant:My duties primarily involve, cooking meals, cleaning work area, as well as serving customers, helping team leader and manger direct work flow for maximum efficiency in both speed and quality of food

provided.I was moved from the customer café to the staff canteen where I serve the Tesco staff meals; keep work

place and canteen area clean.My duties involve till work, helping team leader with stock control, recording waste, and keeping due

diligence book up-to-date and have been tasked several times with training of new staff membersI have worked regularly on night shifts on my own, having to create main meals for the night staff as well as preparation for the day staff, general maintenance and cleaning of our equipment and canteen area.More recently I have been doing team leader duties, which in addition involve directing workflow with the staff. Opening and closing the canteen kitchen, liaisoning with Tesco personnel, placing orders and

stock transfers from shop floor to the canteen

11th march – 16th September 2010 Inspire futuresCustomer advice worker;

My role involved myself out-reaching to members of the public as well as businesses in order to gather information for our company database.

With this in mind within teams we would tailor make community projects, providing services towards our targeted audience.

I personally headed a team working towards an all-encompassing seminar; within our team we helped each other using our own individual areas of knowledge and research.

September 2008- June 2009 Halesowen CollegePart time art technician;

My duties involved catering materials and supplies to staff and students alike.I spent time aiding the senior technician in his daily duties such as making ready displays and exhibits for

open days.I worked closely with the students and teaching staff in order to help with various individual projects

and use of hazardous equipment and materials.

June 2005- September 2007 Quicksilver amusements p.l.cCustomer service/key holder;

My duties involved looking after customer base by providing light refreshments and informing customers on new machines and promotions.

I would aid the senior staff with regular empting and re-filling of the machines.On several occasions I was acting key holder, left in charge of substantial float, and other staff as well as

looking after customers and dealing with any problems or complaints.

QualificationsThorns school and community college 1997-2002

GCSE;English, maths, science, history, religious education, geography, design and technologies

Halesowen College 2002-2003GCSE; maths

As levels: English, history, archaeology

Halesowen College 2007-2009Art and design foundation level 3 diploma

Food handling and customer service, city and guild qualificationsWorking Safely with Food

Working SafelyAllergen, manual handling and hazardous substance training

All online course via compass group

Interests

I enjoy sketching and illustrating on a regular basis.I enjoy reading and taking walks.

I am an avid role-playing game enthusiast as well as most other types of gaming.

References on request