Pi 03 2010 Implementation of the Victim Liaison Service Specification

8/18/2019 Pi 03 2010 Implementation of the Victim Liaison Service Specification

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IMPLEMENTATION OF THE VICTIM LIASION SERVICE SPECIFICATION

This instruction applies to : Reference :

Proation Ser!ices PI "#$%"&"

Issue 'ate Effecti!e (ate E)pir* (ate

30 March 2010 5 April 2010 29 March 2014

Issue' on the authorit* of NOMS Agency Board

For action * All staff responsible for the commissioning and provision ofservices to victims.

For infor+ation Directors of Offender Manageent!hairs of "ro#ation Boards $ %r&sts!hief Officers $ '(ec&ti)es


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CONTENTS

Section Sect Applies to

& E)ecuti!e su++ar*Bac-gro&ndDesired o&tcoes ApplicationMandatory Actions

:eso&rce ;pact

All Staff 1114151

1

% Operational ,ui'ance Additional andatory instr&ctions"erforance Monitoring

All Staff 2122

# Polic* an' strate,ic conte)t All Staff

31- .ui'ance All Staff 41

Anne) A A+en'+ents to .ui'ance an' noteson Interpretation of the Specification/

All staff

Anne) 0 0usiness Case A&thors

Anne) C E1ualit* I+pact Assess+ent A&thors and DOMs Offices

Anne) ( Resource I+pact Assess+ent A&thors


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13 %he Ser)ice Specification for /ictis Ser)ices sets o&t the andatory ser)ices ,hichfro 1 April 2010 must #e offered to eligi#le )ictis incl&ding the ini& o&tp&ts and

o&tcoes ,hich must #e achie)ed as part of the core ser)ice %he Operating Model isnot andatory> pro)iders ay if they ,ish de)elop different odels for deli)ery ,hich areefficient and effecti)e Siilarly the Direct Service Costs and Assumptions doc&entis linked to the operating model and is indicative only.

Desired o&tcoes

14 %he desired o&tcoe is that pro)iders of pro#ation ser)ices f&lfil their stat&tory d&ty to)ictis as follo,s6

• Staff coissioning ser)ices &se the Ser)ice Specification to infor ser)ice le)el

agreeents and contracts>

• "ro)iders of pro#ation ser)ices &nderstand their responsi#ilities in deli)ering the

specification partic&larly in respect of the stat&tory re

• Staff responsi#le for deli)ering ser)ices to )ictis &nderstand and act &pon the

andatory re

•

Offender Managers /icti 8iaison Officers and prison staff share rele)antinforation in a tiely anner to ena#le o#ligations to )ictis &nder theSpecification and the /ictis !ode to #e et>

• !oissioners and pro)iders onitor perforance against the Specification

Application

15 Co++issioners an' staff 'eli!erin, Victi+ Liaison Ser!ices sho&ld read the ,hole of

this ;nstr&ction and the Ser)ice Specification Offen'er Mana,ers sho&ld read :o,s 10


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• At :o, 13 the Specification also a-es andatory the practice of case,or-ers

ens&ring that ,hen eetings ,ith )ictis or failies are held records of thoseeetings are ade a)aila#le to )ictis

22 !&rrent national re


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Anne) A

A+en'+ents to the .ui'ance an' Notes on the Interpretation of the Specification

A+en'+ents to the Victi+ Liaison Polic* .ui'ance Manual 2 Proation Circular &&$%""3

;nsert after ne, paragraph after paragraph 2119

.1.1! "a# $roviders must% &hen notified of such a case or receiving a request direct from avictim or family member ma'e a decision on &hether to offer ongoing victim contact. (he criteriaused in reaching the decision must be in relation to any of the follo&ing factors)

•

(he victim*s vulnerability or particular needs including disability% different language needs;• +oncerns about ongoing ris' to the victim for e,ample in cases of domestic abuse or

cases involving serious further offences;

• +ases &here the offence falls outside the definitions of serious se,ual or violent offences

but &here the public interest requires communication of information to victims for e,amplesome domestic e,tremism cases;

• +ases &hich predate the introduction of statutory victim liaison but &here there is a public

interest in 'eeping victims informed for e,ample in some life sentence cases.

$roviders must ensure that their reasons for deciding &hether or not to offer non-statutory contact are recorded and communicated to the referrer or victim.

:eplace paragraph 339 ,ith the ne, paragraph

..! $roviders must ensure that an accurate &ritten record of meetings &ith victims and families are sent to them in a timely fashion. (he record must confirm the information &as provided to them for e,ample 'ey dates of sentences and also record any vie&s &hich the victim/ f il i h t t f d i t f f t d i i h li diti (h f il


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Notes on the Interpretation of the Specification

%ieliness of contact%he Specification @Ser)ice 'leent1 re this sho&ld #e interpreted as 40 ,or-ing days &nder the /ictis !ode @see "aragraph314 of the "olicy &idance Man&al

Notification to )ictis of inforation at -ey stages of the offenders sentence%he Specification @:o, 10 lists the o&tcoe of re=categorisation as an ite of inforation ,hichsho&ld #e co&nicated to )ictis %his sho&ld #e interpreted as re=categorisation fro closedto open conditions or )ice )ersa and in soe cases categorisation as s&ita#le for openconditions ,hilst still held in closed conditions since this ay trigger eligi#ility for certain types of teporary release

;nforation pro)ided to )ictis of entally disordered offenders%he Specification @:o, 22 allo,s for liaison #et,een /icti 8iaison officers @/8Os and decisiona-ers aro&nd the grant of lea)e and discharge %his sho&ld #e read in con&nction ,ith Section35 of the /ictis "olicy &idance Man&al ,hich a-es it clear that decisions to discloseinforation a#o&t patients lea)e sho&ld #e ade on a case #y case #asis

Data Sec&rity;nforation relating to )ictis is highly sensiti)e and &st #e handled and protected in line ,ithNOMS Sec&rity policies or ,here appropriate "ro)iders e


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Anne) C

+G policyE1ualit* I+pact Assess+ent 2

Polic*

Polic* lea'Felicity Hawksley

.roupPublic Protection and Mental Health

(irectorateCOO

Fhat is an '


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Fhat is an '


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Stage 1 . initial screening%he first stage of cond&cting an ';A is to screen the policy to deterine its rele)ance tothe )ario&s e


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')idence

Is there an* e)istin, e!i'ence of this polic* area ein, rele!ant to an* e1ualities issue;

7dentify e,isting sources of information about the operation and outcomes of the policy% such as operational

feedbac' "including local monitoring and impact assessments#/7nspectorate and other relevant

reports/complaints and litigation/relevant research publications etc. 8oes any of this evidence point to&ards

relevance to any of the equalities issues9

Ser)ice Deli)ery to )ictis is sect to t,o types of national and local onitoring6= A By tieliness of initial contact ,ith )ictis ,hich can #e analysed #y gender andethnicity . this is part of National Standards onitoring and is c&rrently incl&ded in the;""*B By )icti satisfaction ,ith initial face to face contact this can #e analysed #y genderage and ethnicity and ,ill #e incl&ded in the ;""* fro April 2010

%he NOMS Deli)ery Di)ersity report for 200$7 highlighted in respect of the tielinesstarget the diffic&lty of interpreting the di)ersity data as in 45J of cases the di)ersityinforation ,as not copleted %his is a syste ,ide pro#le for the !CS and often

)icti referrals fro the "olice and Fitness !are ?nits to the "ro#ation Ser)ice do notha)e any inforation a#o&t di)ersity %he report also concl&ded that national data ,hichsho,ed a higher ta-e &p rate for )icti ser)ices for ,oen than en ,as s-e,ed #yperforance in t,o large etropolitan areas "ro)isional fig&res for sse


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%he policy ,ill apply e


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Anne) (

Polic* Resource I+pact Assess+ent Te+plate

A/ SCREENIN. (ETAILS

&/ Title of Instruction;pleentation of the /icti 8iaison Ser)ice Specification

%/ Notes on the reliailit* of the costin, elo7 an' issues for Operational Polic* .roup toconsi'er/

*&ll indicati)e costings ,ere set o&t in the Direct !osts and Ass&ptions doc&ent ,hichaccopanied the Specification %he ;nstr&ction does not create any additional tas-s orre


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#/ Metho'

I'entification of Tas< 6a8 A''itional $Re'uce' Ti+e to

Perfor+ Tas<6hours8

68 Nu+er of Ti+es Tas<Perfor+e'Annuall*

Nationall*

6c 8 NationalIncrease

$(ecrease inHours

6a ) @ c8

6'8 Hourl* Cost6'eter+ine' *,ra'e of staff8

6e8 National AnnualTotal Cost$Sa!in,

6c ) ' @ e8

*&ll details are contained in the Specificationand s&pporting doc&ents

Total

P.I. 03/2010 issue date 30/03/2010

Documents

Pi 03 2010 Implementation of the Victim Liaison Service Specification