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PIANC OUTLOOK SEPTEMBER 2013
In this issue…
Do you need CE before the end of the year? 1
Do you have some insurance agency customers getting a divorce? 2-3
Life Lessons from Special Olympics Athletes 5-6
2013 PIANC Annual Conference Wrap Up 7-9
Did You Know? 8
Out ‘N About in NC 10-11
Thoughts for the Day 11
Cookin’ with Jim 12
PIANC Officers and Staff Directory 13
Do you need CE before the end of the year?
Don't wait - sign up for our CE Class Days today
September 11, 2013 in Burlington
“In’s and Out’s of Hurricane Mitigation” - 3 hours general credit
"Agency Regulatory Procedures”- 3 hours general credit
Sponsored by Strickland Ins Brokers
Register Me for September 11
September 12, 2013 in Burlington
Workers' Comp - 3 hours general credit
Flood - 3 hours flood credit
Sponsored by Strickland Ins Brokers
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September 24, 2013 in Greensboro, NC
Workers' Comp - 3 hours general credit
E&O Hot Spots - 3 hours general credit
sponsored by AFTERDISASTER
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October 29, 2013 in Raleigh, NC
Workers' Comp - 3 hours general credit
E&O Hot Spots - 3 hours general credit
sponsored by AFTERDISASTER
Register Me for October 29
Professional Insurance Agents of North Carolina - An association run by agents, for agents
Do you have some insurance customers getting a divorce?
by Curtis M. Pearsall, CPCU, AIAF, CPIA President – Pearsall Associates, Inc., and Special Consultant to the Utica National E&O Pro-gram
With the divorce rate over 40% for 1st marriages and over 60% for second marriages, it seems like it will only be a matter of time before your agency has a customer going thru a divorce. Are you ready for when that happens? These situations can obviously be very emotional. For the most part, the various personal lines coverages are based on the named insured and the residence. As a result, any change in the living arrangements can reduce / potentially eliminate coverage for one of the couple. There are two common scenarios: The couple is getting divorced and the agency knows about it or the cou-ple is getting divorced and the agency is not aware of it. Certainly both require very strong focus and tremen-dous attention to detail, and the necessity of accurate documentation. If the agency is aware of the divorce, this definitely makes resolving the various issues somewhat easier as you can ask questions to ensure that the coverages are being arranged properly. The key is to duplicate the coverage as much as possible unless one of the parties chooses not to do so. Attempt to meet with each party to get the necessary details. Determine any key issues that could impact how coverage applies. When dealing with the Homeowners coverage, do not look to make any changes to the named insured until the divorce is final. If you were to delete one of the parties before the divorce was final and there was a loss, the settlement would only be made payable to the resulting named insured (this happened not too long ago). You may need to place coverage for one of the parties if they are residing at a different location. This could be a renters policy or even a full HO policy. The current insurance program could include other coverages such as inland marine for jewelry, guns, paint-ings, etc.), wet marine or coverage for motorcycles, ATVs, etc. If the couple had an umbrella, once again, the goal is to ensure that the coverage is duplicated as best possible. This requires tremendous attention to detail and solid communication. There is certainly the chance that you won’t know about the divorce. Some things to be on the lookout for: There may be requests from one of the parties to modify the coverage. Typically it would be a reduction of some type. The request could also be to modify the named insured, delete coverage, cancel a policy, etc. Be careful. Most agencies require that the customer speak to an agency representative in this situation. This would give you the opportunity to maybe ask some questions. One question that you may want to ask: Is there any information that you have that would be benefi-cial for me to know? This hopefully would flush out some critical information. Then document what they tell you. A word of caution: make sure that you are taking direction from the named insured. If the spouse wants to cancel the husband’s gun collection, can you legally take direction from her? Be certain to check the policies in question to see who the named insured is. To ensure that each party receives the proper communication, the key is to treat each of the Named Insureds as a separate client. Letters should be sent to both informing them of the action taken and inviting questions or further changes that may be needed. Continued on next page
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Continued
There is a chance that the agency staff will know the couple – it is important to detach yourself from the situation. If the applicable person does not believe that they can handle it without getting emotionally in-volved, ask another member of the staff to do so. Due to the frequency that divorces are occurring, take the time to plan now for when it happens
because it appears that it is only a matter of time before it does.
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Life Lessons from Special Olympics Athletes by Chris Paradiso, President – Paradiso Presents, LLC
At this Three weeks ago, I attended my sister Rachel’s Special Olympics competition. My father and I arrived at the venue early in order to visit with my sister and many of the other athletes. What I witnessed that day was truly powerful and has had a lasting effect on me. I saw the dedication and support of many volunteers that day, but what had a lasting impression on me was seeing fraternities from the local college supporting and being involved in every part of the event. Many of these college students were actually in the pool work-ing with and assisting the Special Olympics athletes. While in attendance, I realized that over the past eight to ten years, I had not seen college students be so actively involved in an event such as this. These fraternity brothers had assembled cooking booths for all the athletes and attendees, along with dedicating their time and talent to work with the special needs of the athletes. During the hour and twenty minute ride home from the event, my father and I discussed how incredible it was to see a younger generation of students be so ea-ger and willing to help out and get involved with special needs athletes. We talked about how Southern Con-necticut State University and the committee of the Special Olympics had done such a wonderful job energiz-ing the younger generation to become involved with an event such as Special Olympics. Additionally, we dis-cussed how great leadership was shown on that Saturday morning and how it could affect my insurance agency. Growing up with a sister who has special needs was not difficult task, like many assume. It was simply what we knew. However, witnessing how special needs children were treated as I grew up was a very difficult task. Three weeks ago, I realized just how far society has come with the treatment of special needs athletes, and it brought a tear to my eye. During that Special Olympics event, many of the volunteers were handing out bracelets to be worn everyday with a saying on it that said “we need to remove the R word from our soci-ety”. The ‘R word’ has brought a lot of pain to many families in the past fifty years. I think it’s amazing that people from all walks of life have come together to put an end to the use of the ‘R word.’ Continued on next page
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Life Lessons continued
There is a very good reason why the Special Olympics is called special- these young men and women can teach you more about life than you could have possibly realized. During my time at the event there three weeks ago, I learned three very valuable lessons about being an insurance agent from the special needs athletes. Number one- these athletes were extremely focused on accomplishing a goal. Number two- they had the most amazing attitude you could ever ask for in a person. Number three- not one of them ever complained, whether they came in first place they came in last place. Every one of those athletes had a smile on their faces from ear to ear, and we all knew that they had given their best effort. I hope you take these three very valuable lessons and include them into your daily life. I know I certainly will.
Is your E&O coverage expiring soon? Let PIANC Estimate your E&O
online in a snap or use our paper form NO membership required!
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2013 PIANC Annual Conference Wrap Up
We had a wonderful time at our 2013 PIANC Annual Conference August 14-15 in High Point! Here are some photos (courtesy of Ken Kennedy). If you did not make it plan to join us next year August 13-14, 2014 in High Point!
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Our theme this year was PIANC + You = Sweet Success! Lunchtime!
Our Chocolate Buffet complete with the chocolate
fountain - YUM!
Our National Director, John Cook, NC Commissioner of Insur-
ance, Wayne Goodwin and PIANC President, Allen Parrott share
some lunch. Commissioner Goodwin was our luncheon speaker
on Wednesday.
Meet and Greet Party Wednesday afternoon
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Ron Worthington and John Cook visit during
the Meet and Greet Party
Chris Paradiso and Curt Pearsall enjoy a story during the Meet
and Greet Party
Having fun with our fantastic vendors!
Here is the SIA of NC booth. More fun with the trade show vendors at Jackson Sumner
Young Insurance Professionals (YIP) Dinner
Wednesday night We had a great turnout for our YIP Dinner on
Wednesday evening.
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John Fear shared his thoughts on Hope in a Hard Market
with the YIPs.
Jeff Thomas, Chris Paradiso, Trudy Cook and
John Fear networking
Did You Know?
by Jim Kennedy
Did you know that our PIANC Annual Conference, held August 14-15, 2013 at High Point Plaza Hotel & Conference Center, had over 225 agents a day attend! PIANC 2014 Conference August 13-14, 2014, more to come on www.piaofnc.com. You don’t have to be a member to attend our Annual Conferences but we would love to have you join us.
Did you know that many of our PIANC members were once members of another organization called The National Future Farmers of America Organization? Today there are 557,318 FFA members, grades 7-12, who belong to one of the 7,498 local FFA chapters throughout the US, Puerto Rico and the Virgin Islands. The 86th National FFA Convention & Expo will be held October 30-November 2, 2013 in Louisville, KY with more than 56,000 FFA members in attendance.
Did you know there is a Conservative alternative to the liberal AARP, it is called The Association of Mature American Citizens (AMAC), www.amac.com, 1-888-262-2006, join today, $16.00 year.
Out ‘N About in NC
"Hamlet, The Prince of Denmark" by William Shakespeare Asheville August 23 - September 14 Often called “the greatest play ever written in the English language,” the tragedy of Hamlet, explores many themes… Arts Rock in Blowing Rock! Blowing Rock September 1 - 30 Celebrate the arts all through the month of September during Arts Rock in Blowing Rock. Treasures from Blackbeard's Queen Anne's Revenge Edenton September 6 - October 19 Blackbeard's Queen Anne's Revenge exhibit Colt Ford Concert Laurinburg September 7 Country music’s Colt Ford will be coming to Laurinburg as part of a daylong festival at the Outback Motor-sports Complex… 5th Annual Taste of Edenton Edenton September 13 Enjoy a sampling of "tastes" from the menus of regional food establishments in Celebration of Edenton's 300th… Brunswick Waterfest Leland September 20 - 22
Leland invites you to the first annual Brunswick WaterFest! Come out and bask in Leland’s wealth of natu-ral beauty while enjoying the great outdoors. This family-oriented festival will feature guided river tours, the Birding Big Day for Brunswick County, a kayak fishing tournament, SUP races and many educational pro-grams. The festival’s main event will be on Saturday with an all-day, fun-filled festival at Brunswick River Park. The festival will feature entertainment, exhibits, kids’ activities with great food and fun for all ages. Get outside and enjoy the natural beauty of our wonderful corner of southeastern North Carolina… .Leland “In the Middle of Bliss.”
Day Out with Thomas™ Spencer September 20 - 22 , September 27 - 29 All Aboard for Day Out With Thomas™ at the North Carolina Transportation Museum.
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Thoughts for the day:
“Liberalism is a mental disorder, common sense is the cure”. Ronald Reagan “A steelhead always knows where it is going, but a man seldom does”. Steve Raymond “The man who removes a mountain begins by carting away small stones” Chinese Proverb “Beannachd Dia dhuit” (Blessings of God be with you) ScotsGaelic Blessing
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Out ‘N About Continued
Winston-Salem Air Show Winston-Salem September 21 , September 22 The Winston-Salem Air Show has spectacular aerial demonstrations as well as static displays and ground activities that the entire family will enjoy. The Air Show is not just for the aviation enthusiast - it is one of the best family events in the southeastern U.S. East Carolina University Symphony Edenton September 22 In celebration of Edenton's 300th anniversary, the Chowan Arts Council proudly brings East Carolina University Symphony… 9th Annual Ava Gardner Festival Smithfield October 4 - 6
At this year’s festival, the Ava Gardner Museum will commemorate the 50th anniversary of “The Night of the Iguana.”
Cookin' with Jim
Grilled Shrimp Salad with Lemon Lime Vinaigrette For the vinaigrette: 1 tablespoon fresh squeezed lemon juice. (If you store lemons in a tightly sealed jar of water in the refrigerator, they will yield more juice than when first purchased) 2 teaspoons fresh squeezed lime juice. ¼ teaspoon grated lemon rind. ¼ cup olive oil or light olive oil. Salt & fresh ground black pepper to taste (sea salt or kosher salt). For the salad: 8-12 ounces fresh Carolina shrimp, peeled and deveined. Tis the season for fresh caught Carolina shrimp! 2 tablespoons olive oil. Garlic salt to taste. ½ head romaine lettuce or regular lettuce torn into bite size pieces. 2 large enoki or button mushrooms, sliced. 2 medium slices of red or Vidalia onion, chopped. 1/3 cup grated carrot. 1/3 cup torn radicchio or red cabbage. Combine the lemon juice, lime juice and lemon rind in a bowl, mix well. Whisk in the olive oil gradually, stir in the salt/pepper. Brush the shrimp with olive oil and sprinkle with garlic salt. Grill the shrimp over medium heat coals or broil until the shrimp turn pink. Let the shrimp stand until room temperature Combine the shrimp, romaine lettuce, mushrooms, onion, carrot, radicchio in a salad bowl, mix well. Add the vinaigrette, tossing to coat. Serves 2 people, enjoy!
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PIANC Officers Allen Parrott - President Jake A Parrott Ins Agency 2508 North Heritage Street Kinston, NC 28502 Telephone: (252) 523.1041 [email protected] Jay Whittington - Past President Central Carolina PO Box 4078 Salisbury, NC 28144 Telephone: (704) 636.5311 [email protected] John Cook CIC - National Director Pinnell Insurance Agency, Inc PO Box 18 312 S Chestnut St. Henderson, NC 27536-4128 Telephone: (252) 438.7129 [email protected] Dean Wooten - YIP Director Wooten Ins Agency PO Box 827 Statesville, NC Statesville Telephone: (704) 838.0837 [email protected] John Riley, ARM, CIC, CPCU PIANC Director Emeritus 10 Dogwood Rd Salisbury, NC 28144 [email protected] Jimmy Barnette - Director Barnette & Coats 708 Spartanburg Hwy Hendersonville, NC 28792 Telephone: (828) 692.8277 [email protected] Mrs. Ann Cranford CPIA, CPIW, DAE, HCSS- Director The Cranford Agency, Inc. PO Box 99 906 S Fayetteville St. Asheboro, NC 27204 Telephone: (336) 629.9100 [email protected] Todd McLeod - Director McLeod Insurance Agency, LLC 1203 S Fayetteville St. Asheboro, NC 27203 Telephone: (336) 626.6670 [email protected]
Murray M. White III CIC - Director Murray M. White, Inc. PO Box 2196 1911 N Main St High Point, NC 27261-2196 Telephone: (336) 889.4747 [email protected] Ron Worthington - Director Worthington Ins 680 Weaver Road Lexington, NC 27292 Telephone: (336) 249.6867 [email protected]
PIANC Staff Penny Rose, CPIA, CPSR Director of Sales PO Box B Henderson, NC 27536 Telephone: (877) 401.6822 Fax: (877) 499.2849 [email protected] James M. Kennedy III, CIC, CPIA, CPSR Executive Vice President PO Box 1387 Davidson, NC 28036 Telephone: (877) 987.4262 Fax: (704) 534.2338 [email protected] Kenneth R. (Ken) Kennedy, ACSR, CA, CBIA, CISR, CPIA, CRIS Director of Education PO Box 1035 Concord, NC 28026 Telephone: 704.960.4068 [email protected] Amy Bryant Director of Membership Services PO Box B Henderson, NC 27536 Telephone: (877) 401.6822 Fax: (877) 499.2849 [email protected] Kim Bishop IT Support, Membership and Conference Assistant PO Box B Henderson, NC 27536 Telephone: (919) 247.4045 [email protected]
Your PIANC
Working hard for you!
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8-Q-456 Ed. 01-2012 Pagef 1
E&O Easy Estimate Questionnaire Named Insured: Physical Address: Mailing Address (if different): City/State/Zip: Federal ID# or Social Security #: Website: www. Contact Name: Phone: E-mail:
Independent Agent / Agency? Yes No Date established - current ownership: Associations you are members of:
% of Total Agency Commission placed by line: PL’s % + CL’s % + L&H % = 100% % of Non-Standard or Assigned Risk placed by line: PL’s % CL’s %Specialty Lines?* Yes No If yes, what % of your income is placed as Specialty Lines? %*Certain Specialty Lines of business may alter the premium and is subject to underwriting
% of P&C Business placed THRU other Agents or Brokers: %
STAFF COUNT*: Full Time (over 20 hours) # Part Time (20 hours or less) # *IMPORTANT - Include ALL the following: Active Agency Principals / Licensed & Unlicensed Personnel / 1099's
P&C PREMIUM VOLUME: $ (excluding Contingency & Bonus Income)
Commission Income (New & Renewal): P&C $ L&H $ Consulting Fees $
Exposure Analysis Checklist used on ALL accounts (PL and CL – active at least 1 year)? Yes No Insurance Designations* of staff equals or exceed 60% (CIC, CISR, CPCU, LUTCF, etc)? Yes No *Does not include having a license. E&O Loss Prevention Seminar last attended (month)/20 (year) # staff attended
E&O claims / incidents in the last 3 years? # (include closed with expense only payment) CURRENT E&O Carrier: Expiration Date: Retro-Active Date :
Limits: $ Claim / $ Aggregate Premium $Deductible: $ Claim / $ Aggregate / Type: Loss Only Loss & Expense
Date: Authorized Representative
This Questionnaire is for an estimated PREMIUM INDICATION ONLY and isNOT an Offer of Coverage NOR is it BINDABLE. If premiumindication is acceptable, please complete a UTICA APPLICATIONto submit to Underwriting for further consideration.
Utica Mutual Insurance Company and its affiliated companies New Hartford, NY 13413 • www.uticanational.com
Online Form available at www.piaofnc.com/content/e&o.asp!
Professional Insurance Agents of North Carolina PO Box B Henderson, NC 27536 877 401-6822 fax 877 449-2849 [email protected]
NL 09/2013
