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Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results from 27 case studies

Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

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Page 1: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

One year of Italian WP5 activity

Italian edition and dissemination of the

Cultural Web Quality Handbook and the results from 27 case

studies

Page 2: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

“Rather than distribute a message to recipients who are outside the process of creation and invited to give meaning to a

work of art belatedly, the artist now attempts to construct an environment, a

system of communication and production, a collective event that implies its recipients, transforms interpreters into actors, enables

interpretation to enter the loop with collective action.”

Pierre Lévy, Collective Intelligence: Mankind's Emerging World in Cyberspace (1994)

Page 3: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

MiBAC

government

experts

local auth.

university

The Italian Working GroupFedora Filippi (coordinatore), Soprintendenza Archeologica di RomaCinzia Ammannato, Dir. Generale per il Patrimonio Storico, Artistico,

DemoetnoantropologicoGiancarlo Buzzanca, Istituto Centrale del RestauroChiara De Vecchis, Senato della RepubblicaMario Di Domenicantonio, Ministero dell'Innovazione e delle tecnologieSara Di Giorgio, Progetto MINERVAPierluigi Feliciati, Dir. Generale per gli ArchiviMarina Fresa, Dir. Generale per per i Beni Architettonici e PaesaggisticiFranca Garzotto, Politecnico di MilanoMaria Pia Guermandi, Regione Emilia RomagnaLuisa Marucci, Consiglio Nazionale delle Ricerche, ISTI, PisaOleg Missikoff, CERSI – LUISSMaria Teresa Natale, Progetto MINERVASabrina Santangelo, Ministero per i Beni e le Attività CulturaliOreste Signore, Consiglio Nazionale delle Ricerche, ISTI, Pisa – W3C ItaliaMaurizio Vittoria, Biblioteca Nazionale Marciana, Venezia – Progetto

CABIAndrea Vituzzi, CERSI – LUISS

Page 4: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Our starting pointHandbook for quality in cultural web sites.Improving quality for citizens Presented and approved during the Parma International

conference (21st November 2003)http://www.minervaeurope.org/publications/qualitycriteria1_2draft/

qualitypdf1103.pdf

• The Handbook was conceived as a work in progress.

• The Handbook has been downloaded from more than 4000 users and distributed in 500 printed copies.

• The Italian WG5 choosed to continue its acrivity from this point: a model for cultural web planning

Page 5: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

our main activities

1. Italian edition of the Handbook for quality in cultural web sites.

2. Handbook Dissemination3. Test bed of the handbook4. Deepening of some themes, in

cooperation with universities and W3C- Language- Semantic Web- Training and development tools- Development of model-sites- Web preservation

Page 6: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Italian edition (february 04)

Definitions• to help stakeholders reading the handbookPrinciples• to emphasize the necessity of qualityStrategic Recommendations• to ensure a quality management now and in

the future (cooperation, transparency, coordination, planning control, IPR and privacy issues, interoperability, long-term preservation…)

Page 7: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Italian edition - contents

A guide to good Web• Introduction to accessibility and

usability: the attention to the users and their requirements

• A method for good Web planning: the catalogue of patterns

A guide to cultural web planning• 12 goals for cultural web• 12 goals for 8 categories

Page 8: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Additional contents• Elements for an history of cultural Web• How to use the Handbook?

– Example # 1 - Planning the website of an Archive– Example # 2 - Planning the website of a Library– Example # 3 - Planning the website of a Museum

• Catalogue of Patterns • Directory of national rules on Web Applications

+ the Italian law 4/2004 on accessibility• The 10 quality principles• WAI WCAG 1.0 Checkpoints• Cross References with Minerva Working Groups• Glossary, abbreviations, bibliography and

references

Page 9: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

A guide to good web:the language of patterns

Patterns represent a different and open approach to the concrete problems of planning for quality Web sites.

Using patterns resolves recurring planning problems through consolidated solutions.

A. ContextB. ProblemC. Solution

http://www.minervaeurope.org/publications/qualitycriteria1_2draft/appendix2.htmhttp://www.minervaeurope.org/publications/qualitycriteria-i/indice0402/appendicetre0402.htm

Page 10: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Cultural categories and web application goals

8 cultural categories• Archives• Libraries• Heritage diffused on

territory• Museums• Institutes for

administration and safeguarding

• Centres for research and education

• Temporary exhibitions

• Cultural projects

12 cultural web application goals• transparency on the identity• transparency on the application• efficiency in the sector networks• presentation of standards and

regulations• spreading of cultural content• support of cultural tourism• offer of educational services• offer of services for scientific

research• offer of services to professionals• offer of services for reservations

and e-commerce• promotion of web communities

CROSS

Page 11: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Handbook dissemination

Universities, Research, schools

14%

Others16%

local authorities14%

Government3%

MiBAC31%

Business22%

8 seminars with 621partecipantsRome, Milan, Turin, Venice, Bologna, Florence, Naples, Bari, …

Page 12: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Print, run & download of the Handbook from the Web

Print version distributed during Parma Conference

482

Download of English version 4.024

First Italian print edition 3000

Run and download of Italian web version

18.162

TOTAL 25.508

Page 13: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Handbook disseminationItalian Universities where the

Handbook was adopted:1. Bari2. Macerata - Fermo3. Modena e Reggio Emilia4. Pisa Scuola Normale Superiore5. Rome I “la Sapienza” 6. Rome LUISS “Guido Carli”7. Rome III8. Siena9. Torino

Page 14: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bed

• The Italian WG on quality, during dissemination seminars, proposed a testing activity, to check the handbook “on the run”

• Almost 30 private and public cultural institutions and companies choosed to be involved

Page 15: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bed

The test bed has been done through a questionnaire where the responsible of web site with the support of the technical and editorial staff, has annotated all the aspects of their Web project, on the base of the model offered in the Handbook.

The questionnaire was conceived as a diary: more versions were produced and distributed in the WG.

The case studies annotated also the utility and the problems of the Handbook during their activity.

Page 16: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bed

Archives• Archivio Centrale dello Stato – Rome• ADA - Archaeological Data Archives

(Rome)

Libraries• Biblioteca Marciana, Venezia• Library and Documentation Centre of

Communications Minister• Library ‘Luigi Chiarini’ of Public Cinema

School in Rome• CILEA Virtual Library

Page 17: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bed

Cultural heritage diffused on territory• Network of regional botanical gardens -

Lombardia• National Parks of rupestral incisionsMuseums• Etnological Museum Luigi Pigorini – Rome• National Museum of arts and folk - Rome• Napoleonic Museum - Rome• Museum System of Sabbia Valley -

Lombardia

Page 18: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bedCultural projects• Bronze Monument Conservation Conference• Pierreci, Services for art and culture• Zone Attive – go.card project (Rome)Institutes for administration and safeguarding • Cultural Soprintendenza of Sardegna• Cultural Soprintendenza of Basilicata• Soprintendenza for art, architecture and

landscape – Cagliari and Oristano (Sardinia)• Soprintendenza for art, architecture and

landscape - Basilicata• Region Marche, cultural sector• Autonomous Region Valle d’Aosta, cultural sector• Soprintendenza for archeology of Etruria region

and Villa Giulia Etruscan Museum

Page 19: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The handbook test bed

Institutes for administration and safeguarding (./.)

• MiBAC, General Directorate for architecture and landscape

• MiBAC, General Directorate for contemporary art and architecture

• MiBAC, General Directorate for archeology

Centres for research and education • Foundation Querini Stampalia (Venice)• UNESCO - ICCROM (International Centre

for the Study of the Preservation and Restoration of Cultural Property)

Page 20: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The case studies

54%

21%

18%

7%

MiBAC

local auth.

foundations andothersprivate comp.

Page 21: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Why do test the handbook?

73%

7%

20%

review

new site

others

Page 22: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

main objectives declared

50%

22%

28%

information,education

research tools

others

Page 23: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

What do you think the users want?

50%

14%

36%

informationsi don't knowothers

Page 24: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Target users

33%

19%16%

8%

8%

16%scholars

all users

students

professionals

turists

others

Page 25: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

Case studies:Excellence and critical points

• A generalized sensibility to the quality of contents

• A brand new attention to accessibilitybut…• Lack of organisational planning• Problems on interoperability issues• Complex information flow• Difficult dialogue between ICT

professionals and content manager

Page 26: Pierluigi Feliciati Berlin, 07042005 One year of Italian WP5 activity Italian edition and dissemination of the Cultural Web Quality Handbook and the results

Pierluigi FeliciatiBerlin, 07042005

The second Italian edition (june 05)

• Updating of chapter 2 (technical quality)

• Updating of national rules directory• More original contents:

– Scientific communication in the Web era– Handbook Testing results– The handbook for education – The Museum&Web kit– IPR and copyright state of the art– Networks and portals: what’s the matter?– “Semantic Web” seminar papers– For the web conservation– Words on the Web