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Places to Go, People to See. Growing & Maintaining a Strong Liaison Program. Susan Simpson, MLS, AHIP Roger Russell, MLS, AHIP. Our Landscape. East Carolina University - over 27,000 students Division of Health Sciences - 1700 students - PowerPoint PPT Presentation
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Places to Go,People to See
Growing & Maintaining a Strong Liaison Program
Susan Simpson, MLS, AHIPRoger Russell, MLS, AHIP
Our Landscape
• East Carolina University - over 27,000 students
• Division of Health Sciences - 1700 students
• DHS - Brody School of Medicine, College of Allied Health Sciences, College of Nursing, School of Dentistry
• Laupus Library - 74,000 sq ft
Our Landscape
• Information Services
– 4 liaisons: 2 Medicine, 1 Allied Health, 1 Nursing
– ¾ time associate position
– 1 Education/Technology librarian
– 1 School of Dentistry liaison (coming soon)
How it all got started....
• Fall 1998
• BSOM v. Allied Health or Nursing
• Early shift to DE
• Reaching more people
Challenges
• Consistency, no “branding”
• Clear vision & expectations; mentoring
• Overcoming traditional value systems for “working”
– “Where are the librarians?!”
– “How do we measure outcomes?”
• Shrinking “gate count”
• Geography
Foundations
• Relationships
• Flexibility
• Improved Communication
– Branding, Consistency, Marketing
• Specialized Knowledge
• Support & Training
• Creativity
• Technology
• Patience, Patience, Patience...
“We need better librarians, not better libraries.”
• T. Scott Plutchak (“Valuing Librarians”, T. Scott blog tscott.typepad.com, Sept. 20, 2007)
“Regular contact between librarian and user is essential...”, “...a liaison program is person-oriented.”
“The important ingredient is the personal connection between a library representative and a segment of the user population.”
• Shedlock, James. “The Library Liaison Program: Building Bridges with Our Users.” Medical Reference Services Quarterly 2 (Spring 1983): 61-5.
How’s that working out for you?
• Seats at specialized meetings
• Co-teaching courses
• Librarian/Teaching Faculty projects
• True Integration v. One Shot orientations
How’s that working out for you?• Library Class Attendance Up
– 1872 (‘06-’07) to 2291 (‘07-’08)
• In House Desk Stats Down
– 9348 (’06-’07) to 7501 (‘07-’08)
• One-on-One Instruction Up
– 196 (‘06-’07) to 236 (‘07-’08)
How’s that working out for you?• Mini-Med School 2007
• Research Partners – EMR training database
• Co-teaching - APA style; 4 classes; writing center
• CENTRA classes – DE modules
• Online Discussions – Dr. Clay’s class
• Resident Training – w/ resident coordinators
“Although the importance of the library’s role as a gateway to faculty is decreasing, rather dramatically in certain fields, over 90% of the librarians list this role as very important...[85%] expect it to remain very important in 5 years”
• Ross Housewright, Roger Schonfeld, “Ithaka’s 2006 Studies of Key Stakeholders in the Digital Transformation in Higher Education,” Ithaka Report, August 18, 2008, http://www.ithaka.org/publications
The Future
– Service – expert support for purchased resources
– Office space within schools & colleges
• School of Dentistry model
– Education – More seamless integration with curricula
- Informationists & “embedded” librarians
- Shared funding for positions
- Personality Traits v. Learned Skills