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7/31/2019 PLANNING Final Ppt
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LILIBETH JOY C. VALLEJO, RN
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the process of working through staff
members to be able to provide
comprehensive care to the patient
includes planning, organizing, directingand controlling
The task of the nurse manager is to
plan, organize, direct and control
available financial, material, and human
resources in order to provide effective,
economic care to groups of patients
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a fundamental property of intelligent
behaviour; a cognitive process for decision-
making
In organizations and public policy, it is boththe organizational process of creating and
maintaining a plan.
Deciding in advance what to do, how to do a
particular task, when to do it, and who is todo it.
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a management function
defining goals for future organizational
performance and deciding on the tasks and
resources to be used in order to attain thosegoals.
Always has a purpose; may be achievement
of certain goals or targets by using available
time and resourcesMust be adaptable and flexible to current
realities to ensure that the desired result is
achieved.
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Good planning(Douglass, 1986)
A continuousprocess of
assessment,establishment ofgoals andobjectives,implementation and
evaluation ofchange as new factsbecome known.
Poor Planning(McLarney, 1964)
The failure to setgoals, make
assessments orprovide forimplementation orto anticipate anypossible change in
circumstances.
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Delivery dates are not met.
Machines are idle.
Material is wasted.
Some nurses are overworked, others areunderworked.
Skilled nurses doing unskilled work
Nurses fumbling on jobs for which they have
not been trained
Quarrelling, bickering, buck-passing, and
confusion
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a living document which can be changed
based on the prevailing circumstances
A predetermined course of action intended
to facilitate the accomplishment of a task,work or mission
Failing to plan is planning to fail
A well-developed plan requires creative
thinking and foresight
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Involve the future
Involve action
Have an organizational identification of the
action which will be undertaken either bythe planner or someone designated by or for
her
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Strategic Plans
Operating Plans
Continuous or Rolling Plans
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Asks, What are the right things to do?
Usually 3-5 years
Long-term in nature
Based on explicit assessments of the competitivestrengths and weaknesses of the organization.
Usually prepared in the upper levels of
management and serve as the basis for operating
plans. In a nursing care setting, a strategic plan would
be one which calls for increasing diversity in
nursing and more aggressive recruitment
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How does one dothings right?
Generally shorterin time frame (e.g.
1 year)Usually pertain to
activities inspecific
departments of anorganization.Deals with tactics
or techniques
Focuses on timetables,target quantities, and
specifies the persons
responsible for the tasks
usually involve the middleand lower level managers
Prepared separately by
managers of the functional
sub-units of an organization(E.g. Department budget is
prepared by the head nurse
of the pediatric unit)
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Similar to operating plans
Involves mapping out day-to-day
activities
Task of the staff nurse who has to deviseand implement the nursing care plan for
the patients, altering or modifying the
plan as necessary depending on the needs
and problems of the patients and the unit
to where the plan is applicable.
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(Why is planning essential to nursing?)
Leads to success in
the achievement of
goals and
objectives
Brings about behaviour that
leads to desired actions and
outcomes
Makes performance of tasks
more meaningful
Helps nurses relate what they are
doing to their professional goals.
Provides for theeffective use of
available personnel
and facilities
E.g. projecting the number ofnurses needed to care for a
group of patients or ordering
enough supplies for a unit
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Helps nurses cope with
crises and problems
calmly and efficiently
Predict future activities, anticipate
future problems, and plan for
alternatives to prevent or cope with
potential problems
Reduces element ofchange
Study what has been successful orunsuccessful
Discover the need for change
Necessary for effective
control
Enables manager to design effective
ways to ensure accomplishment of goalsand objectives through coordination
and collaboration between and among
people in the organization ad effective
use of resources
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Knowledge of the philosophy, goals, and
operations of the organization
Understanding on the significance of
planning; that success and failure or workactivities relate directly to the quality of a
plan
Proper appreciation of use of time for
planning; wrongly perceive that time spenton planning would be better spent on
addressing day-to-day concerns
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Confidence and fear of failure
Openness to change that they believe
planning may entail
Willingness to engage in new activities thatplanning produces
Insights into the exigencies (i.e.,
pressing/urgent/requiring immediate action)
of the situation; prefer to act on problemsthat give them immediate feedback
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1.Forecasting or estimating the future
Consider 3 things:
The agency
The community affected The goals of care
Forecasts must be supported by facts,
reasonable estimates, and accurate
reflection of policies and plans
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2.Setting objectives and goals
Goals- broad statements of intent derivedfrom the purposes of the organization
Objectives- specific behaviour or task set
for the accomplishment of a goal
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3. Developing strategies and setting the
time frame.
Strategy- techniques, methods, orprocedure by which the overall plan of
the higher management achieve desired
objectives
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4. Preparing the budget and
allocation of resources
5. Establishing policies,procedures, and standards
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Time- the managers single most important
resource
Good time management- founded uponintelligent planning and decision-making, and
a thorough assessment of the tasks which
need to be done; Finding the most efficient
way to do things; Smarter use of time
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Work is rushed, becomes substandard,
deadlines are missed, bad choices are made,
employees suffer from fatigue, and personal
lives and relationships are affected by the
lack of time or energy to devote to them
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Planning for contingencies
Listing of tasks
Inventory
Sequencing Setting and keeping deadlines
Deciding on how time will be spent
Delegate
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the apparent simultaneous
performance of two or more tasks
May have hazardous consequences
Nurses must learn to prioritize
tasks at hand even if they have to
do them one after the other
Make sure tasks are done properly
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Allow the manager to set the time frame of
the project or activity meant to achieve the
goals of the organization
1. GANNT CHART
2. PERFORMANCE EVALUATION AND REVIEW
TECHNIQUE (PERT)
3. CRITICAL PATH METHOD (CPM)
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illustrates a project schedule
Show task and schedule information. The
tasks are numbered and listed vertically. A
bar shows the starting date and projectedcompletion of ach task. Color or shading is
sometimes used to show ho much of ach task
has been completed.
Both a management tool and acommunications tool.
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a statistical tool, used in project
management, that is designed to
analyze and represent the tasks
involved in completing agiven project.
Commonly used in conjunction with
the critical path method or CPM
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A tool to analyze a project and determine
the duration, based on identification of a
critical path through an activity
network.Can calculate time and cost estimates for
each activity
Method used to create a cost estimate
using either normal (least cost) or
crash (least available time) operating
conditions.
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A systematic financial translation of
a plan, the allocation of scarce
resources on the basis of forecast
needs for proposed activities over aspecified period of time
A tool for planning, monitoring, and
controlling cost and meetingexpenses
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allocates resources for
nursing programs and
activities to deliver patientcare during fiscal year
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designed to meet future service
expectations, to provide quality
patient care at minimum costBudget plan for health care
institutions- a plan for future
activities
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Revenue budget- summarizing
the income the management
expects to generate during theplanning period
Expense budget- describing
expected activity in operationalfinancial terms for a given
period of time
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Capital Budget- outlines the
programmed acquisitions, disposals,
and improvements in the
institutions physical capaacity
Cash budget- consists of money
received, cash receipts and
disbursement expected during theplanning period.
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CENTRALIZED BUDGET-developed
and imposed by the comptroller,
administrator, and/or director of
nursing with little to no consultationwith lower level managers
DECENTRALIZED BUDGET-has middle
level manager involved in theplanning and budgeting process with
ARA placed on the practitioner level
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MANPOWER BUDGET- consists of the wages andsalaries of the regular employees and the fees paidto outside registries through which the institutioncontracts short-term employees
CAPITAL EXPENDITURE BUDGET- Involves the largeexpense of purchasing of lands, buildings, andmajor equipment meant for long-term use.
OPERATING BUDGET- Includes the cost of supplies,minor equipment repair and maintenance as well asother overhead expenses
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Open ended budget- single cost
estimatefor each program in theproposed unit
Fixed ceiling budget- the uppermostspending limit is set by the top
executive who then asks managers to
develop budget proposals forindividual units
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Flexible budget- conatins several financial plans
for each level of activity or for different
operating conditions; Top management canselect the budget or shift the spending level
upwards or downwards, whichever is best for
optimum productivity
Performance budget-based on the functions and
activities of personnel involved in the operation
budgeted; may refer to direct nursing careactivities, supervision of nursing staff, quality
control, etc.
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Program budget- Computed for a program
as a whole or the entire program itself e.g.
home care program, outreach program,
rather than individual activities or
functions
Zero -based budget- justifies in detail thecost of all programs, both old and new, in
every annual budget preparation
Sunset budget- designed to self-destructwithin a prescribed period to ensure
cessation of the funded program at a
ppredetermined date.
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PLANNING- Budgeting stimulates
thinking in advance
COORDINATION- budgeting
encourages coordination amongdifferent persons; continuous
exchange of information
COMPREHENSIVE CONTROL- anadministrator is able to evaluate
quality and initiative in performance
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Patient-
consider the nature of the patients needs:
length of stay in hospital, severity of illness
categorize patients
Hospital or Health Care Facility
Available facilities and resources
Size of hospital, bed capacity, occupancy
Bed capacity must be enough to
accommodate possible number of patients
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Personnel
Salaries paid to nursing personnel,
leave benefits, provisions for staff
development programs
Standard of Nursing Care and
Supervision
Cost of training and maintaining of
personnel and acquiring equipment
that will be needed
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There are a number of tools in the
budgeting and management of
resources:
The budgeting process of theorganization.
Determine the number of full-time
equivalent of nurses necessary tostaff the unit.
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Compute the salary and non- salarybudget including salary increases and
other various factors.Monitor the variances over the budget
period and identify negative variancesresponding promptly and appropriately.
Understand the extraneous factorssuch as changes in technology or directand indirect cost that may be assigned
to their budget.Encourage the staff to monitor
resources used including time andsupply.
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Policies are defined as standing
plans used repeatedly, or guides or
basic rules that govern action at all
level in the organization.They stem from the goals of the
organization.
Examples include personnel policy,nursing services policies and the
like.
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a more specific guide to
action than policy, while
standards indicate theminimal level of achievement
acceptable to meet the set
of objectives.
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Models of planning vary to the needs and profile ofthe organization.
basic model
Issue-based (goal-based) model
Alignment model
Scenario planning
Organic planning Functional planning
Cross-sectional planning and
Operational planning
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suited to small organizations with a high
volume work but with limited to no strategic
planning.
The early operation period of the
organization, like the first year, would be a
good time to use the model in order to
familiarize the organization with the concept
and conduct of planning.
Subsequent planning may be done with more
details, phases and activities.
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Planning is usually carried out by top-level
management, who identifies the:
Purpose or mission statement.
Goals to be accomplish to fulfil the
purpose or a mission statement.
Specific approaches or strategy forachieving goals.
Specific action plans to implement each
strategy for achieving goals.Consistent monitoring and updating of
plan.
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Organizations which follow
this approach may adjust
their strategies to identifyadditional goals to develop
operations or administration
of the organization.
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Issue-based or Goal-based Strategic Planningconsists of the following activities:
External/ Internal Assessment to identify SWOT
Strategic analysis to identify and prioritize major
issues or goals.Designing major strategies or programs to address
these issues or goals.
Designing or updating the organizations vision,
mission and values. Establishment of action plans based on the
organizations objectives, resource needs, roles andresponsibilities for implementation.
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Documentation of issues, goals, strategies or
programs, and whenever applicable, an updated
mission and vision, action plans in a strategic PlanDocument, and SWOT.
Development of the yearly Operating Plan
document from one year of the multi-year
strategic plan.Development and implementation of the budget
for year one and allocation of funds needed to
fund year two and onward.
The conduct of the operations year-one
operations.
Monitoring/reviewing/evaluating and update the
Strategic Plan document.
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geared towards ensuring that the
organizations resources are aligned with
its mission in order to ensure effective
operation.a useful strategy for organizations that
needs to fine tune their operating
strategies or which may need to rework
their current approach.An organization with internal issues may
also find benefit in this model.
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involves identifying possible
scenarios or situations that the
organization may face. This model is
useful in identifying strategic issuesand goals and may be used to ensure
truly concrete solutions to problems.
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Organic strategic planning is
self-organizing, and naturalistic
in orientation, requiring
repeated reference to common
cultural values within the
organization.
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deals with both the actual activities of the
organization and the administrative or the
internal matters thereof as well, such as
work, costs and resources.
usually works in the context of the overall
plan and as such to be weighed against
competing priorities from other programs
and internal initiatives for organizational
advancement like process improvements and
training.
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defines tasks which may be assigned to
individuals; produces clear final outputs to
other similarly oriented organizations; tracks
internal operations;
allows for additional program requirements;
and allows for managing competing priorities
from multiple programs.
may be affected by non-project relatedwork which includes change and work
includes a process for assessing plan status.
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focuses on managing the external effects
of outputs of a function. It brings
together the activities of various
functional groups in support of a singleproject like a team working together.
Unlike functional planning, which is
oriented towards moving work within a
single organization, cross-functionalplanning is geared towards moving work
from one functional organization to
another.
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requires one to look at the development of
the decision being made as they relate to the
overall effectiveness of work on the health
care facility. defines how one will implement the action
agreed upon and monitoring these plans,
what the needs are, how one will use
available resources, how one will deal with
the risks, and how one will ensure
sustainability of the projects achievements.
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incorporates all other plans,
past and present, to come up
with a wholistic implementation
of the plan. The key components
are integrated with the other
parts of the overall Strategic
Plan.
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Nurses make decisions of varying importance
every day, so the idea that decision making
can be a rather sophisticated art may at first
seem strange
studies have shown that most people are
much poorer at decision making than they
think.
understanding of what decision makinginvolves, will help produce better decisions
at work.
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the process of identifying and choosingparticular course of action from among
several possible choices. This process is
influenced by the values and preferences of
the decision maker.
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Whether Decisions-refer to the
decision made before the selection
of one several alternatives, where
selection is made after weighingpros and cons.
E.g. before figuring out alternativesof what car to buy, the decision is to
be made whether or not to buy a
car.
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Which Decisions-process of
choosing from among several
alternatives, which aremeasured based on a set of
predefined criteria.
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decisions that have been made but put
on hold until some conditions are met
like time, energy, price, availability,
opportunity and encouragement.
E.g., I have decided to buy that car if I
can get it for the right price and/or Ihave decided to write that article if I
can work the necessary time for it to
fit into my schedule.
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Win-win
mutual willingness in the group to
come up with solutions that are
acceptable to all.
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Win-Lose.
some interests are advanced at the
expense of others.
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Disagreement and Collaboration.
Decisions resulting in the following
elements are made when conflicts
and disagreements are openlyexplored, using collaboration and
cooperation.
High quality decisions Creative decisions
Decisions that are understood
Decisions that are accepted and owned
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focused on how to modify or armed anunpopular proposed solution rather than
attempt to pressure people into changing
their minds about the solution.
holding the planned solution in abeyance for
further study and analysis until justifiable is
reached.
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devised to address the presence ofrisk or uncertainty in decision-making situation by looking for
predictable patterns based onhistorical date, thereby reducing theuncertainty.
When there is limited historical
precedent, it becomes hard to applythe theory and the risk remainsunchecked.
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more graphic in nature, enables the planner to
visualize alternatives courses of action takinginto account all factors involved like risks,information needs and outcomes for a problemover time.
a tree-shaped diagram which starts with aprimary decision that branches out intoincreasing numbers of alternatives, each ofwhich further branches out until all alternative
outcomes are laid out on the diagram.gives the manager a forecast of the possible
results of his choices and enables him to make acost-benefit analysis on each alternative.
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problems are addressed one after anotherand after having determined the best
balance of factors related to service.
the mathematical study of waiting lines (or
queues).
a powerful tool that helps hospitals and
clinics to uncork chronic bottlenecks in the
flow of patients in the emergencydepartment (ER), the out-patient
department(OPD), and elsewhere.
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First in first out (FIFO)-service
according to order of arrival
Last in first Out (LIFO) Last toarrive First to be served
Processor Sharing (PS)- equally
served
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Finally, the Linear Programming
method uses matrix algebra or
linear mathematical equations
to determine the best way to
use limited resources to achieve
maximal results.
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