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No Video/Audio LCD/PDP Firmware
Update
Models:
32LC2D37LC2D 42LC2D 42PC3DV 42PC3DVA
42PC3D 50PC3D 50PX2D 50PX2DC
2LCD/PDP Firmware Update
Problem TVs:2006 LCD, PDP, & MDPs that use the ARM CPU & Macronix Flash Memory.
Symptom:During a specific date range the customer may turn on the TV and there will be no video or audio.
The problem will first occur: Jun 20th, 2006, 14:03 ~ Jun 21st, 08:14Then it repeats every 194 days.
Solution:Temporary fix is a hard reset (unplug for 3 minutes). New firmware is available as a permanent fix. The update needs to be done by a service center or factory service.
Models: 32LC2D, 37LC2D, 42LC2D, 42PC3DV, 42PC3DVA, 42PC3D, 50PC3D, 50PX2D, 50PX2DC made between March 1, 2006 and April 30, 2006.
Tools Required: ComputerNull Modem Serial Cable
Tools Supplied: Firmware FilesDTVLab Update SoftwareInstructions
OverviewOverview
Serial Numbers603XXXXXXXXX ~ 604XXXXXXXXX
603 = March, 2006604 = April, 2006
3LCD/PDP Firmware Update
Check Current FirmwareCheck Current Firmware
This update is for the following firmware: 32LC2D-UD: V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 -> Upgrade : V3.06.137LC2D-UD: V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 -> Upgrade : V3.06.142LC2D-UD: V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 -> Upgrade : V3.05.142PC3DV-UD(42PC3DVA-UD): V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 -> Upgrade : V3.06.142PC3D-UD: V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 V3.06.1 -> Upgrade : V3.07.150PC3D-UD: V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 V3.06.1 -> Upgrade : V3.07.150PX2D-UD(50PX2DC-UD): V3.00.1 V3.01.1 V3.02.1 V3.03.1 V3.04.1 V3.05.1 V3.06.1 V3.07.1 V3.08.1 V3.09.1 -> Upgrade: V3.10
With Service Remote
Press the IN-START button. The current firmware will be listed on the service menu
With User Remote
Press Menu and highlight the Cable option in the menu. Now press the 0 (zero) button three times. Scroll through the Diagnostics Menu and find the software version.
4LCD/PDP Firmware Update
Check Baud Rate of TVCheck Baud Rate of TV
With the Service Remote
Press the IN-START button. Scroll down to Baud Rate. Make sure it is set to 115200.
With the User Remote
Turn the TV. Then press Menu on the remote and the TV the same time. If a screen different than the one to the right is shown, try again. Scroll down to Baud Rate and make sure it is set to 115200.
5LCD/PDP Firmware Update
1) Connect the computer to the TV’s RS-232C port using a female-to-female Serial Null Modem Cable.
Firmware UpdateFirmware Update
Note: Not all female-to-female serial if it's null modem. It should have "Null" or "NM" stamped on the connectors if it's null modem. A normal male-to-female Serial cable also works when used with a Null Modem adapter.
2) Start DTVLab by double-clicking “DTVLab.exe”.
6LCD/PDP Firmware Update
3)Click Set Property and small dialog box will open. This allows you to change the port and Baud Rate.
Set the Baud Rate to 115200 and change the Com Port to COM1. Now click Ok and then Connect.
42PC3D-UD_ROM_V3_0
42PC3D-UD_ROM_V3_0
Firmware UpdateFirmware Update
7LCD/PDP Firmware Update
4) If the software was able to connect to the TV, the model and current firmware revision will be shown.
Firmware UpdateFirmware Update
To open the TV’s debug mode, a password is needed. The password is the TV’s fullmodel number. Type it and press enter.
Example: If model is 42PC3D, you would type in 42PC3D-UD.
See the next page for a list of passwords and download files that are needed.
8LCD/PDP Firmware Update
50PX2D-UD
50PC3D-UD
42PC3D-UD
42PC3DV-UD
42LC2D-UD
37LC2D-UD
32LC2D-UD
Password
3.10.1
3.07.1
3.07.1
3.06.1
3.05.1
3.06.1
3.06.1
Last Version
50PX2D-UD_ROM_V3_10_1_060505_Download.dnf
50PX2D-UD
/50PX2DC-UD
50PC3D-UD_ROM_V3_07_1_060505_Download.dnf
50PC3D-UD
42PC3D-UD_ROM_V3_07_1_060504_Download.dnf
42PC3D-UD
42PC3DV-UD_ROM_V3_06_1_060505_Download.dnf
42PC3DV-UD
/42PC3DVA-UD
42LC2D-UD_ROM_V3_05_1_060505_Download.dnf
42LC2D-UD
37LC2D-UD_ROM_V3_06_1_060504_Download.dnf
37LC2D-UD
32LC2D-UD_ROM_V3_06_1_060505_Download.dnf
32LC2D-UD
Download fileModel
Firmware UpdateFirmware Update
9LCD/PDP Firmware Update
5) Type in the capital letter D to show the debug menu.
Then type F0 to enter download mode, then choose 1
Firmware UpdateFirmware Update
6) Now the TV is ready to accept the firmware. Click the program button.
Then choose the correct update file.
10LCD/PDP Firmware Update
7) The file will be copied to the TV.
Once downloaded to the TV, the file will be expanded and then flashed into memory. This will take several minutes to complete.
Firmware UpdateFirmware Update
11LCD/PDP Firmware Update
Firmware UpdateFirmware Update
8) Once complete, click disconnect. Manually reboot the tv.