PLMR Sport and Leisure Credentials

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    SPORTS &LEISURE

    CREDENTIALS

    ABOUT PLMR

    SPORTS AND

    LEISURE

    OUR SERVICES

    SECTOR

    EXPERIENCE

    WHAT OUR

    CLIENTS SAY

    PLMR

    Church House

    29 Great Smith Street

    Westminster

    SW1P 3BL

    T. +44 (0) 207 622 9529

    E. [email protected]

    W. www.plmr.co.uk

    http://www.plmr.co.uk/about/awards-and-accreditations
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    ABOUT PLMR

    Launched in 2006, PLMR now has a thirty-strong team, whose members have worked as

    journalists in papers and on television, in the Civil Service, the third sector, across political

    parties, in campaigning NGOs, in Parliament and local government.

    In 2014 we won PR Weeks prestigious best political campaign in the UK award. In 2013/ 2014

    we were named the UKs top public affairs agency, having beenvoted Agency of the Year at

    the Public Affairs News Awards. PLMR has been repeatedly recognised for the quality of our

    work, and have won two Gold Lions for Public Affairs and Best Use of Media Relations at the

    prestigious Cannes Lions International Festival of Creativity.

    SPORTS AND LEISURE

    Whether it is winning planning permission for a new development, negotiating with treasury

    officials about your tax regime or managing the reputation of your sport amongst the wider

    public in the middle of a challenging crisis, PLMR understands the issues and challenges that

    sports and leisure clients face every day. Our consultants have created and delivered

    campaigns to secure tax changes delivering substantial bottom line benefits to the bingo

    industry and the travel sector and that have changed attitudes to horse racing amongst

    politicians and the general public. Our team includes former parliamentary candidates and

    councillors and experts who have advised political party leaders and cabinet members and

    we number in our midst one Olympic torch bearer, numerous triathletes and an author whose

    work has been shortlisted for the British Sports Book awards.

    We know that clients in the sports and leisure sector need to establish and maintain close,

    effective relationships with stakeholders, policy makers, players, spectators and customers

    that stand the test of time. Working closely with our clients, including an Olympic venue,

    sports regulators, trade associations, and one of the worlds largest nightclub brands , our

    experience has seen us assemble wide-ranging coalitions and position our clients at the

    forefront of the debate, protecting then in times of crisis, raising their profile and helping

    them to win new supporters and participants.

    At PLMR we are proud of the quality and creativity of our corporate communications services

    and we have supplied timely and effective support to clients on the most challenging and

    sensitive of briefs. We have worked with clients of all sizes and working across a diverse range

    of modes, providing them with high-level political and media counsel, public and media

    relations, issues and crisis management, planning permission advice, social media and

    integrated campaign strategy.

    PLMRs skills, expertise and knowledge have helped ensure that our clients are able tomeet challenging commercial objectives whilst protecting and enhancing their

    reputations.

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    OUR SERVICES

    Public and Media Relations

    Delivering the media coverage that our clientswant is one of our core services, whether it is

    television or radio, national, regional or local

    newspapers, trade or sectoral media, or the

    ever important digital world.

    PLMR achieves thousands of pieces of press

    coverage for its clients every year, all the time never losing sight of our cl ients precise

    strategic goals. By generating positive coverage and building organisational reputation we

    can drive occupancy, strengthen recruitment efforts and bolster internal and external

    stakeholder confidence in your brand.

    We work tirelessly with clients to develop strategies that build the foundations for positive

    engagement now and in the future.

    We can handle your communications for you, so that you can get on with the

    work that matters: running your organisation.

    Crisis and Issues ManagementEffective crisis management is an essential

    part of protecting reputation for those in

    the sports and leisure sector. With activities

    that are already in the public eye there is no

    second chance to get it right. Poorly

    handled crises can have long term

    implications for any sport or leisure activity.

    Successful crisis management involves a rapid, thoughtful response to mitigate negativepress. At PLMR, we are equipped to provide immediate media relations assistance, offering a

    24/7 service to our clients.

    We will help you react to difficult situations with a range of practical and

    proven support. Our experience allows us to successfully manage even the most

    serious of reputational challenges.

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    Lobbying and Public AffairsIn our open and democratic political system,

    political decision-making and the forming of

    public policy can be influenced by

    organisations and individuals. If you want toengage with government policy that directly

    impacts your organisation, we can help you

    identify the key stakeholders and reach out to

    them.

    Whether Public or Private Bills, Public Acts, Statutory Instruments, Private Members Bills, Acts

    from Scottish Parliament, Northern Ireland Assembly or Welsh Assembly, the

    implementations of EU Directives and Regulations, Ministerial Orders, the actions of

    QUANGOs, Government Departments or arms length bodies, we can help you get results.

    We work closely with clients to refine their messaging into compelling cases which resonate

    with decision-makers.

    At PLMR, we will help you to maximise the potential benefits of, and minimise

    the risk from, the political environment.

    Media Training and FacilitationA confident interview performance, whetherfor a proactive positive story or in response to

    a reputational challenge, takes preparation

    and skill so that you can guide the discussion

    in the right way. At PLMR we have the

    experience to teach you how its done.

    Former BBC journalist Mike Ramsden will lead you through your bespoke training plan, full of

    hands-on practice, real-world techniques and illustrative examples. Mike is interviewed

    thousands of people on radio and television in his twenty year career, and can show you the

    tricks journalists use to get the result they want. Our training team will explain how to avoid

    those pitfalls, and deliver the messages you want to convey. Practical sessions, featuring

    different interview scenarios, will make your media performances polished. Through PLMRs

    media training we can build the national profile of your organisation by helping you become

    a leading spokesperson for your sector. We also provide 24 hour on-going support to ensure

    you are preparedday or night.

    We will prepare you to deliver your message in a

    clear, concise and compelling way.

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    Digital auditing

    Digital channels of communication, from

    Twitter and Facebook to Vimeo and Vine, can

    help amplify the messaging of traditional

    forms of media. PLMR will assess your online

    presence and propose and carry out an onlinemedia strategy to ensure that the digital world

    works for you.

    As customers, monitoring bodies and other key stakeholders take social media into their own

    hands, the effective use of, and engagement with, social media is now more important than

    ever for those involved in sports and leisure. Our services cover websites, social media

    presence and SEO (search engine optimisation). We can assess, create and implement a plan

    for your digital strategy.

    We will ensure that online channels support, rather that distract from, yourgoals.

    Planning Permission AdviceIf you need planning permission to enable

    you to grow your organisation, we can help

    you get it. If you are challenging a planning

    application, we can help you oppose it. The

    PLMR team has many years experience of

    the UKs planning system and a track record

    of success for our clients in both winning, andopposing planning applications.

    We know how the decision-making process works, and can help identify your key local

    opinion-formers and decision-makers.

    We will navigate you through the system and ensure the right messages reach

    the right people.

    Campaign StrategyOur staff possess invaluable political

    experience, having worked in Westminster,

    the Civil Service, and as researchers and PR

    consultants. These experiences have allowed

    our team to develop an understanding of the

    centres of power in British politics.

    From day one, PLMR has been a fully integrated agency, meaning that we are perfectly placed

    to approach projects like campaigns by bringing together political and media expertise to shift

    public and political opinion.

    We help develop effective campaigns.

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    OUR SECTOR EXPERIENCE

    THE HORSE COMES FIRST

    A Sporting Alliance Campaign

    SituationHorse racing in Britain is run by people with a deep passion for horses who deliver the highest

    levels of care for the animals involved. However, the sport has come under a concerted attack

    from animal rights groups who would like to see the horse racing banned.

    SolutionPLMR proposed forming a welfare campaign alliance, bringing together the British

    Horseracing Authority, the Jockey Club, racecourses, owners, trainers, stable staff and

    jockeys. The aim of the campaign was to equip racing with messages and information to

    enable them to defend the sport with a confident and consistent line.

    After a comprehensive review of equine

    welfare research, PLMR developed new,

    stronger, confident welfare messaging.

    Drawing on our consultants experience

    working on party political campaigns in the

    UK and USA, we produced videos, posters,

    leaflets, print and online advertising

    promoting the proud welfare record of the

    sport. We used the alliance to ensure that

    the messaging was widely shared around

    the sport.

    PLMR organised campaign events at

    racecourses including Aintree, Epsom,

    Sandown, Hamilton and Perth and stands at

    open days at training centres. The campaign video A Duty of Care played on giant screensat racecourses and in betting shops all around the country. It was also featured on Channel 4

    racing. A network of advocates were recruited and briefed to provide rapid responses to the

    local and regional media. Members of Parliament were invited to visit to see training and

    veterinary facilities at Epsom and given a behind the scenes tour to see the high welfare

    standards being maintained on race days.

    Success

    Racing has united to get itself onto the front foot on welfare issues. The campaign messaging

    is now being consistently used across the sport by all the different participants who now

    respond rapidly and confidently to any attacks. Private polling conducted for the campaign by

    ComRes has shown a positive shift in public support for racing.

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    Boost Bingo Campaign

    THE BINGO ASSOCIATION

    An integrated lobbying campaign

    SituationBingo is played in 400 clubs across Britain by 3.5 million active members. While most other

    gambling activities were taxed at 15% or less, the bingo industry paid bingo duty at 20%.

    Investment in the industry was being stifled, clubs were closing and jobs were being lost.

    SolutionPLMR devised the Boost Bingo campaign aimed at achieving a 5% tax reduction in the 2014

    Budget. The campaign positioned bingo as the solution to how politicians could engage withthis key electorate. To do this, the campaign sought to increase public support for bingo -

    through national, local, regional and sectoral media as well as social media - with a total of

    340,000 people signing a petition calling for a tax cut, which was delivered to the Chancellor

    ahead of the Budget. PLMR worked with design partner Perfect Day to create colourful

    campaign materials and then arranged the delivery of all materials to almost 400 bingo clubs

    in the UK. PLMR also drafted an operational manual for each bingo club to ensure the whole

    industry was on board with the campaign. MPs supported the campaign because they saw

    bingo as a channel to engage with a large, hard-to-reach section of the voting public.

    SuccessThe Treasury listened. Responding directly to the

    momentum created, Chancellor George Osborne

    praised a robust campaign in his Budget speech.

    He said; They want the rate cut to 15%. I can go

    further. Bingo duty will be halved to 10% to protect

    jobs and protect communities.

    The tax reduction was front page of the UKs most-

    read newspaper, The Sun, and unlocked

    investment of at least 30 million a year for the

    industry, providing a stimulus for new clubs to

    open, others to be refurbished, and jobs to be

    created. The 2014 Budget became known as The

    Bingo Budget.

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    BRITISH HORSE SOCIETYA lobbying campaign engaging the societys membership

    SituationThe British Horse Society is a large membership organisation representing leisure riders and

    those who care for horses. Members of the BHS were increasingly concerned about the

    prevalence of ragwort in and around land that is used by horses. Ragwort is a wild flower that

    can poison horses and in some cases lead to their death.

    SolutionPLMR devised a strategy to engage

    the membership of the BHS in a

    campaign to tackle ragwort and

    protect horses.

    The first step was to organise a

    detailed survey, supported by

    Defra, which would assess, for the

    first time, the level of awareness

    and concern about ragwort in the

    horse riding fraternity. By

    promoting the survey through social media, email, national, local and sectoral media andproducing a short video, PLMR generated a massive response to the survey with over 14,000

    people completing the on-line questionnaire.

    PLMR secured a ministerial summit with Defra and 50 representatives of major stakeholders

    in the sector to announce the results of the survey and agree a strategy for tackling ragwort

    in the future.

    SuccessAs a direct result of the campaign, the BHS has been commissioned by Defra to create a toolkit

    for local groups to deal with ragwort in their areas. BHS also won high level backing for its

    proposal to set up Ragwort Action Partnerships with local authorities in rural areas to ensure

    that ragwort is properly and appropriately controlled and horses are protected from the risk

    of poisoning. BHS secured coverage for its campaign in local, national and specialist media.

    Importantly, the BHSs members saw the organisation established to speak up on their behalf

    campaigning forcefully on an issue that directly affects the health and welfare of the horses

    that they care about so deeply.

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    MINISTRY OF SOUND

    A planning campaign to save the club

    SituationWhen proposals for a 41-storey residential building next door to The Ministry of Sound posed

    a direct threat to the future of the nightclub, PLMR delivered an integrated campaign to

    mobilise decision-makers, club-goers, DJs, artists, and the general public to save the club.

    SolutionPLMR worked closely with The Ministry of Sound to create the Save our Club campaign and

    raise awareness of Ministry as an integral part of the UKs cultural fabric. The campaign

    emphasised the valuable role Ministry plays as a business that contributes millions to the local

    community, employs hundreds of people and has a positive impact on the community.

    Deploying a focused strategy, the Save our Club campaign targeted key audiences including

    the London politicians who would decide the fate of the club as well as high-profile advocates

    and the wider public.

    SuccessOver the course of a six month campaign more than 25,000 people signed a petition to protest

    the developers plans, celebrities such as UK number one recording artists Example and

    Wretch 32 spoke out publicly in defence of the club and the Ministry gained significant

    coverage across local, national and

    international media. The Save our

    Club campaign generated a huge

    amount of web traffic, and to date the

    campaign website has received 760,000

    visits and over 680,000 social

    networking interactions.

    Londons Southwark Councils PlanningCommittee voted 5-1 to save the

    worlds most famous nightclub, against

    the explicit recommendations of

    Planning Officers.

    When the application was called in by the Mayor of London the developer finally agreed to

    measures that would guarantee Ministry of Sounds future.

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    WHAT OUR CLIENTS SAY ABOUT US

    "Working with PLMR is one of the best decisions Ive made sincebecoming Chief Executive. Their energy, commitment and creativity

    is fantastic - I cant say enough about them!"The Bingo Association 2014

    The Horse Comes First campaign, now in its third year, has greatlybenefited from the comprehensive communications and lobbying

    support offered by PLMR. British Racings reputation on equine

    welfare is of critical importance to the future of our industry, and

    PLMRs work on The Horse Comes First has assisted in conveying,

    clearly and concisely, the importance which our industry places on

    providing first class care and attention every day to our equine

    athletes.

    British Horseracing Authority 2014

    PLMR are first class strategic thinkers with highly-tuned political

    antennae. They will always go above and beyond the call of duty for

    clients.

    Cancer Research UK 2014

    Your work has been transformational in making our campaign

    work.

    Ministry of Sound 2013