PMP Scope - 3rd Edition

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    Version 2.0 - Aot 2005

    Institut de Formation

    Session de prparation lexamen de

    certification PMP

    Project Scope

    Management

    INSTITUT DEFORMATION

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    2Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Management

    1. Introduction

    2. Scope planning

    3. Scope definition4. Create WBS

    5. Scope verification

    6. Scope change control

    7. Questions

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    3Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Introduction

    Definitions

    Project Scope Management includes the processes

    required to insure that the project includesall the work required, and only the work required,

    to complete the project successfully

    It is primarily concerned with controlling what is or is

    not included the project

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    4Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Introduction

    Definitions Product scope

    The features and functions that characterize product or service.

    It is measured against the product requirements.

    Project scope The work that must be done in order to deliver the product with the

    specified features and functions.

    It is measured against the project scope statement.

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    5Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Introduction

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Processes

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    6Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Initiating Processes

    Integration

    Develop project

    charter

    Integration

    Develop preliminaryproject scope

    statement

    Executing

    processes

    Planning

    processes

    Monitoring &controlling

    processes

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    7Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Planning Processes

    Procurement

    Plan contracting

    RiskRisk

    identification

    RiskQualitative

    Risk analysis

    Risk

    QuantitativeRisk analysis

    RiskRisk response

    planning

    ProcurementPlan purchases

    and acquisitions

    Human ResourcesHuman resource

    planning

    CommunicationsCommunications

    planning

    QualityQuality

    planning

    ScopeScope

    planning

    ScopeScope

    definition

    TimeActivity

    definition

    IntegrationDevelop projectmanagement plan

    Cost

    Cost budgeting

    TimeSchedule

    development

    RiskRisk management

    planning

    Cost

    Cost estimating

    TimeActivity duration

    estimating

    TimeActivity

    sequencing

    TimeActivity resource

    estimating

    Scope

    Create WBS

    Closing

    processes

    Executing

    processes

    Initiating

    processes

    Monitoring &

    controlling

    processes

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    8Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Executing Processes

    CommunicationsInformationdistribution

    ProcurementSelect seller

    Human ResourcesDevelop project

    team

    ProcurementRequest sellerresponses

    QualityPerform quality

    assurance

    IntegrationDirect and manageproject execution

    Monitoring &

    controlling

    processes

    Closing

    processes

    Planning

    processes

    Initiatingprocesses Human Resources

    Acquire projectteam

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    9Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Controlling Processes

    CostCost

    controlQuality

    Perform qualitycontrol

    RiskRisk monitoring

    And control

    Time

    Schedulecontrol

    Scope

    Scope control

    ScopeScope

    verification

    CommunicationsPerformance

    reporting

    IntegrationIntegrated change

    control

    Closing

    processes

    Planning

    processes

    Initiating

    processes

    Executing

    processes

    Integration

    Monitor & controlproject work

    Human ResourcesManage project

    team CommunicationsManage

    stakeholders

    ProcurementContract

    administration

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    10Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Closing Processes

    ProcurementContract

    Closure

    Integration

    Close project

    Monitoring &

    controlling

    processes

    Planning

    processes

    Executing

    processes

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    11Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

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    12Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Definition

    Process of creating the scope

    management plan, that describes :

    how the project scope will be defined, verified

    and controlled

    how the WBS will be created

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    13Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Inputs Enterprise environmental factors

    Culture, HR, marketplace

    Organizational process assets Organizational policies and procedures

    Historical information (KB)

    Project charter Preliminary scope statement

    Project management plan

    From ProjectIntegration

    Management

    II

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    14Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Tools and techniques Expert judgment

    Templates, forms, standards

    Scope management plan templates

    WBS templates

    Scope change control forms

    TT

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    15Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Outputs Scope Management Plan

    Describes how project scope will bedefined, verified and controlled :

    How scope statement will be detailed

    How WBS will be created, maintained and approved

    How verification and acceptance of deliverables will be obtained

    How scope changes will be integrated (Integrated ChangeControl)

    Benefits : Limit scope creep

    Limit conflicts and scope changes

    Improved communications

    Improved customer satisfaction

    OO

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    16Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Planning

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Develop Project

    Charter

    Project

    charter

    ScopeScope

    management planmanagement planPrelim. proj.

    scope statement

    Prelim. scope stmt

    Develop Project

    Management Plan

    Project mgt plan

    See detailed figure PMBOK p. 106

    I tit t d F ti

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    17Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    ScopeDefinition

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    I tit t d F ti

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    18Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Definition

    Process of creating the (detailed)

    project scope statement, that describes :

    the projects deliverables,

    what work will be performed to create those

    deliverables

    what work will be excluded

    I tit t d F ti

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    19Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Inputs Organizational process assets

    Project charter

    Preliminary scope statement

    If not existing, similar information should be collected

    Includes product scope description

    Scope management plan

    Approved change requests

    II

    I tit t d F ti

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    20Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Tools and techniques Product analysis

    product breakdown,

    systems engineering / system analysis value engineeringvalue engineering

    functional analysis

    Alternatives identification brainstorming

    lateral thinkinglateral thinking

    Expert judgment

    Stakeholder analysis

    TT

    I tit t d F ti

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    21Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Value engineering

    A methodology that focuses on the function of a material, process or service in

    providing value to the customer. It attempts to define cost, quality and customer

    acceptance parameters in determining the value and possible redesign or

    reengineering of a given function

    An methodology that identifies and selects the lowest life cycle cost options in

    design, materials and processes that achieves the desired level of performance,

    reliability and customer satisfaction. It seeks to eliminate unnecessary costs in the

    above areas and is often a joint effort with cross-functional internal teams and

    relevant suppliers.

    Value Engineering : PMBOK p. 379

    Institut de Formation

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    22Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Which of the following is a tool for analyzing a design, determining its

    functions, and assessing how to provide those functions cost effectively ?

    A Pareto diagram

    B Value analysis

    C Configuration management

    D Value engineering

    Institut de Formation

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    23Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Outputs Scope statement

    Includes project

    objectives (including measurable success criteria) deliverables

    requirements, boundaries, constraints and assumptionsconstraints and assumptions

    initial organization, initial defined risks, schedule milestones,

    fund limitation, cost estimate, configuration mgt requirements,

    project specification documents required, approval requirements.

    Includes product scope description, acceptance criteria

    Scope management plan (Updates)

    Requested changes

    OO

    Institut de Formation

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    24Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    A scope statement is important because it :

    A Provides the basis for future project decisions

    B Provides a brief summary of the projet

    C Approves the project for the stakeholders

    D Provides criteria for measuring project cost

    Institut de Formation

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    25Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope Definition

    Scope

    Control

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Develop Project

    Charter

    Prelim. proj.scope statement

    Prelim.

    Scope statement

    See detailed figure PMBOK p. 106

    Develop Project

    Management Plan

    ScopeScope

    statementstatement

    + Scope

    management plan(Updates)

    Integrated Change

    Control

    Requestedchanges

    Scope

    Definition

    Project

    charter

    Approved

    Change

    Requests

    Scope

    management plan

    Institut de Formation

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    26Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Create WBS

    Institut de Formation

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    27Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Subdivision of the major project deliverables into

    smaller and more manageable pieces of work, to :

    Improve cost, duration and resource estimates

    accuracy

    Define a baseline for performance measurement and

    control

    Facilitate clear responsibility assignments

    Create WBS

    Institut de Formation

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    28Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Definitions

    The WBS is a deliverable-oriented hierarchical decomposition of

    the work to be executed by the project team (or performing

    organization), to accomplish the project objectives and create the

    required deliverables.

    It organizes and defines the total scope of the project.

    Work ComponentsWork Components

    Work PackagesWork Packages

    WBS DictionnaryWBS Dictionnary

    OBS = Organizational Breakdown StructureOBS = Organizational Breakdown Structure

    Create WBS

    Institut de Formation

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    29Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Definitions (contd)WBS

    Feasibility

    Design

    Testing

    Analytical

    Technical

    Production Control account

    Control account

    Control account

    TASK 1.1.1 TASK 1.1.2 TASK 1.1.3

    Work package

    OBSLevel 3

    WORK COMP. 1.1

    DELIVERABLE 1 DELIVERABLE 2 DELIVERABLE 3

    Level 2

    Level 1

    PROJECTLevel 0

    Create WBS

    WORK COMP. 1.2 WORK COMP. 1.3

    and RAM

    Institut de Formation

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    30Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Definitions : characteristics of the WBS

    Created with the help of the team

    Complete a level before detailing further

    Not chronologically oriented

    Each level is a smaller segment of level above

    Work not in WBS is not in the project

    Generally decomposed as follows :

    project name

    deliverables, phases of the project life cycle, or subprojects

    work components..

    work packages

    Create WBS

    Institut de Formation

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    31Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Create WBS

    Definitions : characteristics of the WP Each item has a unique identifier

    Assigned to a single organizational unit

    Can be scheduled and budgeted

    Can be described in terms of tangible, measurable

    results

    Lowest level of each branch of the WBS

    Level at which performance measurement is

    executed(e.g. EVM) : control account

    Institut de Formation

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    32Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Create WBS

    Definitions : other structures CWBS

    RBS

    BOM

    Institut de Formation

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    33Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Create WBS

    A work breakdown structure is most similar to a :

    A Resource breakdown structure

    B Bill of materials

    C Organizational breakdown structure

    D Contractual breakdown structure

    E Project breakdown structure

    Institut de Formation

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    34Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Inputs Organizational process assets

    Scope statement (including deliverables)

    Scope management plan

    Approved change requests

    II

    Create WBS

    Institut de Formation

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    35Project Scope ManagementVersion 2.0 - Aot 2005

    Institut de Formation

    Tools and techniques Work Breakdown Structure templates

    = WBS from previous projects

    Decomposition

    1. Identify major deliverables and related work

    2. Decide if adequate cost & duration can be determined

    3. Identify constituent components of the deliverable

    Work Components

    Work Packages at lowest level

    TT

    Create WBS

    Read PMI Practice Standard for WBS

    Institut de Formation

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    36Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    1. Identify

    Deliverable

    2. Can we estimate

    cost and schedule ?

    4. Verify correctness

    of decomposition

    Yes

    No

    3. Identify constituent

    components of the deliverable

    Decomposition

    Institut de Formation

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    37Project Scope ManagementVersion 2.0 - Aot 2005

    Outputs WBS

    WBS dictionary

    Scope statement (updates)

    Scope management plan (updates)

    Requested changes (forgotten, added work that needs togain approval through integrated change control process)

    OO

    Create WBS

    And Now Communicate !

    = Scope Baseline !

    Institut de Formation

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    38Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    Scope

    Control

    Scope

    Verification

    Scope

    Planning

    Create WBS

    See detailed figure PMBOK p. 106

    Develop Project

    Management Plan ScopeStatement

    + Scope

    Management Plan

    Integrated Change

    Control

    Scope

    Definition

    WBS + WBS DictionnaryWBS + WBS Dictionnary

    Scope Statement (Updates)

    Scope Management Plan (Updates)Requested

    changes

    Approved

    Change

    Requests

    Institut de Formation

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    39Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    WBS Dictionary Code of account unique id

    SOW = Statement of Work

    Deliverable(s)

    List of associated activities

    List of milestones

    and

    Responsible Organization

    Start and end date

    Resources required

    Estimate of cost Contract information

    Quality requirements

    Technical references

    Institut de Formation

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    40Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    A precise description of a deliverable is called a :

    A Specification

    B Baseline

    C Work package

    D Work breakdown structrure component

    Any numbering system that is used to monitor project costs by category such

    as labor, supplies, or materials, for example, is called :

    A Chart of accounts

    B Work breakdown structure

    C Universal accounting standard

    D Standard accounting practices

    Institut de Formation

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    41Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    The product scope is measured against :

    A Project scope

    B Projet plan

    C Product requirements

    D Work breakdown structure

    A project manager is reviewing the work breakdown structure for her project.

    The WBS for the project represents :

    A All the tangible items that must be delivered to the client.B All the work that must be completed for the project.

    C The work that must be performed by the project team.

    D All the activities of the project

    Institut de Formation

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    42Project Scope ManagementVersion 2.0 - Aot 2005

    Create WBS

    A new project has begun. The project charter has been written and the project

    manager has been assigned. The project manager is preparing the work

    breakdown structure for the project. The WBS is typically used for:

    A Explaining the scope of the project relevant to the client

    B The basis for organizing and defining the total scope of the projectC Showing the resource conflicts that exist in the project

    D The logical relationship between tasks in the project

    Institut de Formation

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    43Project Scope ManagementVersion 2.0 - Aot 2005

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Scope Verification

    Institut de Formation

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    44Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Definition Obtaining formal acceptance of the project scope

    and deliverables by the stakeholders

    Requires reviewing deliverables and work results toensure all were completed

    Note Scope verification is concerned with acceptance of work

    results

    Quality control is concerned with correctness of work results

    Institut de Formation

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    45Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Inputs Scope statement

    (deliverables description + acceptance criteria)

    Scope management plan Work Breakdown Structure dictionary

    Deliverables(fully or partially completed)

    II

    Institut de Formation

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    46Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Tools and techniques Inspection

    Measuring

    Examining

    Also called reviews, product

    reviews, audits, walkthroughs

    TT

    Institut de Formation

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    47Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Output

    Accepted deliverables

    Document accepted / non acceptedones with list of reasons

    Requested changes

    For review in Integrated change

    control process Recommended corrective actions

    OO

    Institut de Formation

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    48Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Scope

    Control

    Scope

    Planning

    Create WBS

    See detailed figure PMBOK p. 106

    Direct and Manage

    project execution

    Integrated Change

    Control

    Scope

    Definition

    WBS dictionnary

    Scope

    statement

    Accepted DeliverablesAccepted Deliverables

    Deliverables

    + Scope

    management plan

    Scope

    Verification

    Requested changes+ Recommended

    corrective actions

    Institut de Formation

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    49Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Verification

    Configuration management is a technique used for :

    A Overall change control

    B Project plan execution

    C Scope planning

    D Risk quantification

    Due to cuts in funding, your project has terminated. The scope verification

    process :

    A Should be delayed until the project is completed

    B Should determine the correctness of work results

    C Should establish and document the level of extent of completion

    D Will form a basis of the project audit

    Institut de Formation

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    50Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Scope

    Control

    Scope

    Definition

    Scope

    Verification

    Scope

    Planning

    Create WBS

    Institut de Formation

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    51Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    DefinitionControlling changes to the project scope :

    Influencing the factors which create project scope

    changes (to ensure that they will be agreed upon) Controlling the impact of changes

    Assuring all requested changes and

    recommended corrective actions are processed

    through ICC Managing actual changes when they occur

    Institut de Formation

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    52Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Inputs Scope statement

    Scope management plan

    WBS WBS dictionary

    Approved change requests (documented) From an external event An error or omission in products scope definition

    An error or omission in projects scope definition A value-adding change Implementing a risk response

    Work performance information

    Performance reports

    II

    Institut de Formation

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    53Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Tools and techniques Configuration Management System

    used to provide status of the deliverables and document

    requested changesrequested changes to project and product scope

    Change Control system

    used to define and document scope change requests

    TT

    Integrated Change Control

    Institut de Formation

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    54Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Tools and techniques (contd) Variance analysis

    assess magnitude of variations compared to baseline

    determine the cause of variance

    decide whether (recommended) corrective actioncorrective action is required

    Replanning

    update scope documentation to take account ofApproved change requests :Approved change requests :

    Scope statement

    WBS, WBS dictionary

    Scope management plan Project management plan

    TT

    Integrated Change Control

    Institut de Formation

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    55Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Outputs Scope statement (Updates)

    WBS (Updates)

    WBS dictionary (Updates)

    Project management plan (Updates)

    Requested changes

    Must be notified to all stakeholders Recommended corrective action

    Organizational process assets (Updates)

    OO

    Scope baseline updates

    Institut de Formation

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    56Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Scope

    Control

    Scope

    Planning

    Create WBS

    See detailed figure PMBOK p. 106

    Direct and Manage

    project execution

    Integrated Change

    Control

    Scope

    Definition

    Scope

    Verification

    WBS / WBS dictionnary

    Scope

    statement

    + Scope

    management plan

    Approved

    Change

    Requests

    Work Performance Information

    Performance Reports

    (from Communications)

    Requested changes

    WBS (U) + WBS dictionnary (U)

    Project Management Plan (U)

    Scope

    statement (U) + Recommended corrective actions

    Institut de Formation

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    57Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    Two months into a five-month software development project, the clientapproaches your company with new specifications that forces you to perform

    scope changes. You must now review the :

    A Scope change control system

    B Assumptions document

    C Organizational policies documentD Work breakdown structure document

    You have just taken control of a project in the middle of execution and need to

    learn who has approval authority for revisions in scope. Which document

    provides the information ?

    A Resource assignement matrix

    B Scope management plan

    C Project charter

    D Client organization chart

    Institut de Formation

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    58Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    All of the following assist in determining the impact of a scope change,

    EXCEPT :

    A Project charter

    B Baseline

    C Performance measurementD Milestones

    Scope Control must be integrated with all of the following processes EXCEPT :

    A Schedule

    B Cost

    C Procurement

    D Quality

    Institut de Formation

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    59Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Control

    A project manager is reviewing the scope of the project and the scope

    baseline of the project. This includes which of the following?

    A The original project schedule, budget, and scope

    B The original project description and the project charter

    C The original scope of the project plus or minus any scope changes

    D The current budget of the project

    During the course of the project it is important that the stakeholders be

    informed of the progress of the project. One of the reports that is frequently

    used is a progress report. Which of the following is true about progress reports

    ?

    A They allow stakeholders to judge the performance of the project according toits plan

    B They are generally considered to be overkill on very small projects

    C They require the use of earned value reports

    D They must be produced by the project manager

    Institut de Formation

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    60Project Scope ManagementVersion 2.0 - Aot 2005

    Scope Management

    Scope management means Check if youre completing all the work

    No gold plating

    Say no to work not included in the project

    Give the customer what they asked for,

    no more, no less

    Institut de Formation

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    61Project Scope ManagementVersion 2.0 - Aot 2005

    Test : scope

    Institut de Formation

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    Scope Management

    Questions ?