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8/8/2019 PMP Scope - 3rd Edition
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Tousdroitsrservs.Reproductionintgraleoupartie
lleinterditesansautorisationcritedel
apartdutitulairedesdroitsdauteur.
Version 2.0 - Aot 2005
Institut de Formation
Session de prparation lexamen de
certification PMP
Project Scope
Management
INSTITUT DEFORMATION
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2Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Management
1. Introduction
2. Scope planning
3. Scope definition4. Create WBS
5. Scope verification
6. Scope change control
7. Questions
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3Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Introduction
Definitions
Project Scope Management includes the processes
required to insure that the project includesall the work required, and only the work required,
to complete the project successfully
It is primarily concerned with controlling what is or is
not included the project
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4Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Introduction
Definitions Product scope
The features and functions that characterize product or service.
It is measured against the product requirements.
Project scope The work that must be done in order to deliver the product with the
specified features and functions.
It is measured against the project scope statement.
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5Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Introduction
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
Processes
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6Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Initiating Processes
Integration
Develop project
charter
Integration
Develop preliminaryproject scope
statement
Executing
processes
Planning
processes
Monitoring &controlling
processes
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7Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Planning Processes
Procurement
Plan contracting
RiskRisk
identification
RiskQualitative
Risk analysis
Risk
QuantitativeRisk analysis
RiskRisk response
planning
ProcurementPlan purchases
and acquisitions
Human ResourcesHuman resource
planning
CommunicationsCommunications
planning
QualityQuality
planning
ScopeScope
planning
ScopeScope
definition
TimeActivity
definition
IntegrationDevelop projectmanagement plan
Cost
Cost budgeting
TimeSchedule
development
RiskRisk management
planning
Cost
Cost estimating
TimeActivity duration
estimating
TimeActivity
sequencing
TimeActivity resource
estimating
Scope
Create WBS
Closing
processes
Executing
processes
Initiating
processes
Monitoring &
controlling
processes
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8Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Executing Processes
CommunicationsInformationdistribution
ProcurementSelect seller
Human ResourcesDevelop project
team
ProcurementRequest sellerresponses
QualityPerform quality
assurance
IntegrationDirect and manageproject execution
Monitoring &
controlling
processes
Closing
processes
Planning
processes
Initiatingprocesses Human Resources
Acquire projectteam
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9Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Controlling Processes
CostCost
controlQuality
Perform qualitycontrol
RiskRisk monitoring
And control
Time
Schedulecontrol
Scope
Scope control
ScopeScope
verification
CommunicationsPerformance
reporting
IntegrationIntegrated change
control
Closing
processes
Planning
processes
Initiating
processes
Executing
processes
Integration
Monitor & controlproject work
Human ResourcesManage project
team CommunicationsManage
stakeholders
ProcurementContract
administration
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10Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Closing Processes
ProcurementContract
Closure
Integration
Close project
Monitoring &
controlling
processes
Planning
processes
Executing
processes
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11Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
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12Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Definition
Process of creating the scope
management plan, that describes :
how the project scope will be defined, verified
and controlled
how the WBS will be created
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13Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Inputs Enterprise environmental factors
Culture, HR, marketplace
Organizational process assets Organizational policies and procedures
Historical information (KB)
Project charter Preliminary scope statement
Project management plan
From ProjectIntegration
Management
II
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14Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Tools and techniques Expert judgment
Templates, forms, standards
Scope management plan templates
WBS templates
Scope change control forms
TT
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15Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Outputs Scope Management Plan
Describes how project scope will bedefined, verified and controlled :
How scope statement will be detailed
How WBS will be created, maintained and approved
How verification and acceptance of deliverables will be obtained
How scope changes will be integrated (Integrated ChangeControl)
Benefits : Limit scope creep
Limit conflicts and scope changes
Improved communications
Improved customer satisfaction
OO
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16Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Planning
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
Develop Project
Charter
Project
charter
ScopeScope
management planmanagement planPrelim. proj.
scope statement
Prelim. scope stmt
Develop Project
Management Plan
Project mgt plan
See detailed figure PMBOK p. 106
I tit t d F ti
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17Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
ScopeDefinition
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
I tit t d F ti
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18Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Definition
Process of creating the (detailed)
project scope statement, that describes :
the projects deliverables,
what work will be performed to create those
deliverables
what work will be excluded
I tit t d F ti
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19Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Inputs Organizational process assets
Project charter
Preliminary scope statement
If not existing, similar information should be collected
Includes product scope description
Scope management plan
Approved change requests
II
I tit t d F ti
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20Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Tools and techniques Product analysis
product breakdown,
systems engineering / system analysis value engineeringvalue engineering
functional analysis
Alternatives identification brainstorming
lateral thinkinglateral thinking
Expert judgment
Stakeholder analysis
TT
I tit t d F ti
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21Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Value engineering
A methodology that focuses on the function of a material, process or service in
providing value to the customer. It attempts to define cost, quality and customer
acceptance parameters in determining the value and possible redesign or
reengineering of a given function
An methodology that identifies and selects the lowest life cycle cost options in
design, materials and processes that achieves the desired level of performance,
reliability and customer satisfaction. It seeks to eliminate unnecessary costs in the
above areas and is often a joint effort with cross-functional internal teams and
relevant suppliers.
Value Engineering : PMBOK p. 379
Institut de Formation
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22Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Which of the following is a tool for analyzing a design, determining its
functions, and assessing how to provide those functions cost effectively ?
A Pareto diagram
B Value analysis
C Configuration management
D Value engineering
Institut de Formation
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23Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Outputs Scope statement
Includes project
objectives (including measurable success criteria) deliverables
requirements, boundaries, constraints and assumptionsconstraints and assumptions
initial organization, initial defined risks, schedule milestones,
fund limitation, cost estimate, configuration mgt requirements,
project specification documents required, approval requirements.
Includes product scope description, acceptance criteria
Scope management plan (Updates)
Requested changes
OO
Institut de Formation
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24Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
A scope statement is important because it :
A Provides the basis for future project decisions
B Provides a brief summary of the projet
C Approves the project for the stakeholders
D Provides criteria for measuring project cost
Institut de Formation
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25Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope Definition
Scope
Control
Scope
Verification
Scope
Planning
Create WBS
Develop Project
Charter
Prelim. proj.scope statement
Prelim.
Scope statement
See detailed figure PMBOK p. 106
Develop Project
Management Plan
ScopeScope
statementstatement
+ Scope
management plan(Updates)
Integrated Change
Control
Requestedchanges
Scope
Definition
Project
charter
Approved
Change
Requests
Scope
management plan
Institut de Formation
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26Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
Create WBS
Institut de Formation
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27Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Subdivision of the major project deliverables into
smaller and more manageable pieces of work, to :
Improve cost, duration and resource estimates
accuracy
Define a baseline for performance measurement and
control
Facilitate clear responsibility assignments
Create WBS
Institut de Formation
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28Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Definitions
The WBS is a deliverable-oriented hierarchical decomposition of
the work to be executed by the project team (or performing
organization), to accomplish the project objectives and create the
required deliverables.
It organizes and defines the total scope of the project.
Work ComponentsWork Components
Work PackagesWork Packages
WBS DictionnaryWBS Dictionnary
OBS = Organizational Breakdown StructureOBS = Organizational Breakdown Structure
Create WBS
Institut de Formation
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29Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Definitions (contd)WBS
Feasibility
Design
Testing
Analytical
Technical
Production Control account
Control account
Control account
TASK 1.1.1 TASK 1.1.2 TASK 1.1.3
Work package
OBSLevel 3
WORK COMP. 1.1
DELIVERABLE 1 DELIVERABLE 2 DELIVERABLE 3
Level 2
Level 1
PROJECTLevel 0
Create WBS
WORK COMP. 1.2 WORK COMP. 1.3
and RAM
Institut de Formation
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30Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Definitions : characteristics of the WBS
Created with the help of the team
Complete a level before detailing further
Not chronologically oriented
Each level is a smaller segment of level above
Work not in WBS is not in the project
Generally decomposed as follows :
project name
deliverables, phases of the project life cycle, or subprojects
work components..
work packages
Create WBS
Institut de Formation
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31Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Create WBS
Definitions : characteristics of the WP Each item has a unique identifier
Assigned to a single organizational unit
Can be scheduled and budgeted
Can be described in terms of tangible, measurable
results
Lowest level of each branch of the WBS
Level at which performance measurement is
executed(e.g. EVM) : control account
Institut de Formation
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32Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Create WBS
Definitions : other structures CWBS
RBS
BOM
Institut de Formation
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33Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Create WBS
A work breakdown structure is most similar to a :
A Resource breakdown structure
B Bill of materials
C Organizational breakdown structure
D Contractual breakdown structure
E Project breakdown structure
Institut de Formation
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34Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Inputs Organizational process assets
Scope statement (including deliverables)
Scope management plan
Approved change requests
II
Create WBS
Institut de Formation
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35Project Scope ManagementVersion 2.0 - Aot 2005
Institut de Formation
Tools and techniques Work Breakdown Structure templates
= WBS from previous projects
Decomposition
1. Identify major deliverables and related work
2. Decide if adequate cost & duration can be determined
3. Identify constituent components of the deliverable
Work Components
Work Packages at lowest level
TT
Create WBS
Read PMI Practice Standard for WBS
Institut de Formation
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36Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
1. Identify
Deliverable
2. Can we estimate
cost and schedule ?
4. Verify correctness
of decomposition
Yes
No
3. Identify constituent
components of the deliverable
Decomposition
Institut de Formation
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37Project Scope ManagementVersion 2.0 - Aot 2005
Outputs WBS
WBS dictionary
Scope statement (updates)
Scope management plan (updates)
Requested changes (forgotten, added work that needs togain approval through integrated change control process)
OO
Create WBS
And Now Communicate !
= Scope Baseline !
Institut de Formation
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38Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
Scope
Control
Scope
Verification
Scope
Planning
Create WBS
See detailed figure PMBOK p. 106
Develop Project
Management Plan ScopeStatement
+ Scope
Management Plan
Integrated Change
Control
Scope
Definition
WBS + WBS DictionnaryWBS + WBS Dictionnary
Scope Statement (Updates)
Scope Management Plan (Updates)Requested
changes
Approved
Change
Requests
Institut de Formation
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39Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
WBS Dictionary Code of account unique id
SOW = Statement of Work
Deliverable(s)
List of associated activities
List of milestones
and
Responsible Organization
Start and end date
Resources required
Estimate of cost Contract information
Quality requirements
Technical references
Institut de Formation
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40Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
A precise description of a deliverable is called a :
A Specification
B Baseline
C Work package
D Work breakdown structrure component
Any numbering system that is used to monitor project costs by category such
as labor, supplies, or materials, for example, is called :
A Chart of accounts
B Work breakdown structure
C Universal accounting standard
D Standard accounting practices
Institut de Formation
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41Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
The product scope is measured against :
A Project scope
B Projet plan
C Product requirements
D Work breakdown structure
A project manager is reviewing the work breakdown structure for her project.
The WBS for the project represents :
A All the tangible items that must be delivered to the client.B All the work that must be completed for the project.
C The work that must be performed by the project team.
D All the activities of the project
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42Project Scope ManagementVersion 2.0 - Aot 2005
Create WBS
A new project has begun. The project charter has been written and the project
manager has been assigned. The project manager is preparing the work
breakdown structure for the project. The WBS is typically used for:
A Explaining the scope of the project relevant to the client
B The basis for organizing and defining the total scope of the projectC Showing the resource conflicts that exist in the project
D The logical relationship between tasks in the project
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43Project Scope ManagementVersion 2.0 - Aot 2005
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
Scope Verification
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44Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Definition Obtaining formal acceptance of the project scope
and deliverables by the stakeholders
Requires reviewing deliverables and work results toensure all were completed
Note Scope verification is concerned with acceptance of work
results
Quality control is concerned with correctness of work results
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45Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Inputs Scope statement
(deliverables description + acceptance criteria)
Scope management plan Work Breakdown Structure dictionary
Deliverables(fully or partially completed)
II
Institut de Formation
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46Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Tools and techniques Inspection
Measuring
Examining
Also called reviews, product
reviews, audits, walkthroughs
TT
Institut de Formation
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47Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Output
Accepted deliverables
Document accepted / non acceptedones with list of reasons
Requested changes
For review in Integrated change
control process Recommended corrective actions
OO
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48Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Scope
Control
Scope
Planning
Create WBS
See detailed figure PMBOK p. 106
Direct and Manage
project execution
Integrated Change
Control
Scope
Definition
WBS dictionnary
Scope
statement
Accepted DeliverablesAccepted Deliverables
Deliverables
+ Scope
management plan
Scope
Verification
Requested changes+ Recommended
corrective actions
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49Project Scope ManagementVersion 2.0 - Aot 2005
Scope Verification
Configuration management is a technique used for :
A Overall change control
B Project plan execution
C Scope planning
D Risk quantification
Due to cuts in funding, your project has terminated. The scope verification
process :
A Should be delayed until the project is completed
B Should determine the correctness of work results
C Should establish and document the level of extent of completion
D Will form a basis of the project audit
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50Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Scope
Control
Scope
Definition
Scope
Verification
Scope
Planning
Create WBS
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51Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
DefinitionControlling changes to the project scope :
Influencing the factors which create project scope
changes (to ensure that they will be agreed upon) Controlling the impact of changes
Assuring all requested changes and
recommended corrective actions are processed
through ICC Managing actual changes when they occur
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52Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Inputs Scope statement
Scope management plan
WBS WBS dictionary
Approved change requests (documented) From an external event An error or omission in products scope definition
An error or omission in projects scope definition A value-adding change Implementing a risk response
Work performance information
Performance reports
II
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53Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Tools and techniques Configuration Management System
used to provide status of the deliverables and document
requested changesrequested changes to project and product scope
Change Control system
used to define and document scope change requests
TT
Integrated Change Control
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54Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Tools and techniques (contd) Variance analysis
assess magnitude of variations compared to baseline
determine the cause of variance
decide whether (recommended) corrective actioncorrective action is required
Replanning
update scope documentation to take account ofApproved change requests :Approved change requests :
Scope statement
WBS, WBS dictionary
Scope management plan Project management plan
TT
Integrated Change Control
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55Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Outputs Scope statement (Updates)
WBS (Updates)
WBS dictionary (Updates)
Project management plan (Updates)
Requested changes
Must be notified to all stakeholders Recommended corrective action
Organizational process assets (Updates)
OO
Scope baseline updates
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56Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Scope
Control
Scope
Planning
Create WBS
See detailed figure PMBOK p. 106
Direct and Manage
project execution
Integrated Change
Control
Scope
Definition
Scope
Verification
WBS / WBS dictionnary
Scope
statement
+ Scope
management plan
Approved
Change
Requests
Work Performance Information
Performance Reports
(from Communications)
Requested changes
WBS (U) + WBS dictionnary (U)
Project Management Plan (U)
Scope
statement (U) + Recommended corrective actions
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57Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
Two months into a five-month software development project, the clientapproaches your company with new specifications that forces you to perform
scope changes. You must now review the :
A Scope change control system
B Assumptions document
C Organizational policies documentD Work breakdown structure document
You have just taken control of a project in the middle of execution and need to
learn who has approval authority for revisions in scope. Which document
provides the information ?
A Resource assignement matrix
B Scope management plan
C Project charter
D Client organization chart
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58Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
All of the following assist in determining the impact of a scope change,
EXCEPT :
A Project charter
B Baseline
C Performance measurementD Milestones
Scope Control must be integrated with all of the following processes EXCEPT :
A Schedule
B Cost
C Procurement
D Quality
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59Project Scope ManagementVersion 2.0 - Aot 2005
Scope Control
A project manager is reviewing the scope of the project and the scope
baseline of the project. This includes which of the following?
A The original project schedule, budget, and scope
B The original project description and the project charter
C The original scope of the project plus or minus any scope changes
D The current budget of the project
During the course of the project it is important that the stakeholders be
informed of the progress of the project. One of the reports that is frequently
used is a progress report. Which of the following is true about progress reports
?
A They allow stakeholders to judge the performance of the project according toits plan
B They are generally considered to be overkill on very small projects
C They require the use of earned value reports
D They must be produced by the project manager
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60Project Scope ManagementVersion 2.0 - Aot 2005
Scope Management
Scope management means Check if youre completing all the work
No gold plating
Say no to work not included in the project
Give the customer what they asked for,
no more, no less
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61Project Scope ManagementVersion 2.0 - Aot 2005
Test : scope
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Scope Management
Questions ?