PointMAX 3000 User Guide GUIDE POINTMAX™ 3000 POINTMAX™ 3000V WiMAX IEEE 802.16e Indoor CPE PointMAX™ 3000 PointMAX™ 3000V E122009-CS-R01 149100000076W

USER GUIDE

WIMAX 802.16E INDOOR CPEPointMAX™ 3000

PointMAX™ 3000V

USER GUIDE

POINTMAX™ 3000POINTMAX™ 3000VWiMAX IEEE 802.16e Indoor CPE

PointMAX™ 3000PointMAX™ 3000VE122009-CS-R01149100000076W

COMPLIANCES

FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

◆ Reorient or relocate the receiving antenna.

◆ Increase the separation between the equipment and receiver.

◆ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

◆ Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:FCC RADIATION

EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Due to the essential high output power natural of WiMAX device, use of this device with other transmitter at the same time may exceed the FCC RF exposure limit and such usage must be prohibited (unless such co-transmission has been approved by FCC in the future).

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COMPLIANCES

EC CONFORMANCEDECLARATION

Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards:

EN 60950-1 (IEC 60950-1) - Product Safety

EN 301 489-1, EN 301 489-4 - EMC requirements for radio equipment

EN 302 326-1-2-3

EN 50385 - Country specific SAR requirements

This device is intended for use in all European Community countries.

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ABOUT THIS GUIDE

PURPOSE This guide gives specific information on how to install the WiMAX Indoor CPE (Consumer Premise Equipment, from herein CPE) and its physical and performance related characteristics. It also gives information on how to operate and use the management functions of the CPE.

AUDIENCE This guide is intended for use by network administrators who are responsible for installing, operating, and maintaining network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks), the Internet Protocol (IP), and Simple Network Management Protocol (SNMP).

CONVENTIONS The following conventions are used throughout this guide to show information:

NOTE: Emphasizes important information or calls your attention to related features or instructions.

CAUTION: Alerts you to a potential hazard that could cause loss of data, or damage the system or equipment.

WARNING: Alerts you to a potential hazard that could cause personal injury.

RELATED PUBLICATIONS As part of the CPE’s software, there is an online web-based help that describes all management related features.

REVISION HISTORY This section summarizes the changes in each revision of this guide.

DECEMBER 2009 REVISIONThis is the first revision of this guide. It is valid for software version 0.0.8.1.

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ABOUT THIS GUIDE

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CONTENTS

COMPLIANCES 3

ABOUT THIS GUIDE 5

CONTENTS 7

FIGURES 11

TABLES 13

SECTION I GETTING STARTED 15

1 INTRODUCTION 17

Key Hardware Features 17

Package Contents 18

Hardware Description 19

Antennas 21

LED Indicators 22

Ethernet Ports 23

VoIP Phone Ports 23

Power Connector 23

Reset Button 23

2 INSTALLING THE POINTMAX™ 3000 25

Location Selection 25

Mounting on a Horizontal Surface 26

Mounting on a Wall 27

Cable Connections 28

3 INITIAL CONFIGURATION 31

Connecting to the Login Page 31

Home Page and Main Menu 32

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CONTENTS

SECTION II WEB CONFIGURATION 33

4 SYSTEM SETTINGS 35

WAN Settings 35

LAN Settings 37

SNTP 38

5 WIMAX SETTINGS 41

Frequency Scanning 42

Scanning Table 42

Link Quality Counters 43

Ethernet On-Line Counters 44

6 SECURITY SETTINGS 47

User Registration 47

7 NAT SETTINGS 49

Network Address Translation 49

Virtual Server 49

Demilitarized Zone (DMZ) 51

8 FIREWALL SETTINGS 53

Firewall Settings 53

Port Filter 54

9 MANAGEMENT SETTINGS 55

Resetting the Unit 55

Changing the Access Password 56

Firmware Upgrade 56

Configuration Control 57

SNMP 58

10 VOIP SETTINGS (POINTMAX™ 3000V) 59

Enabling VoIP 60

SIP Account 60

SIP Setting 61

Dial Plan 61

Call Feature 63

Phone Setting 63

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CONTENTS

11 STATUS 65

System Status 66

Radio 68

Registration Parameters 68

System Log 69

12 LOGOUT 71

Logging Out 71

SECTION III APPENDICES 73

A TROUBLESHOOTING 75

Diagnosing LED Indicators 75

Before Contacting Technical Support 75

B HARDWARE SPECIFICATIONS 77

WiMAX Radio Specifications 77

VoIP Specifcations 78

Configuration and Management 79

Mechanical 79

Electrical 80

Environmental 80

Standards Compliance 80

C CABLES AND PINOUTS 83

Twisted-Pair Cable Assignments 83

10/100BASE-TX Pin Assignments 83

Straight-Through Wiring 84

Crossover Wiring 84

GLOSSARY 87

INDEX 91

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CONTENTS

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FIGURES

Figure 1: Top Panel 19

Figure 2: Rear Panel - PointMAX™ 3000 20

Figure 3: Rear Panel - PointMAX™ 3000V 21

Figure 4: LEDs 22

Figure 5: Anti-slip Feet 26

Figure 6: Wall Mounting 27

Figure 7: Connecting the PointMAX™ 3000V 28

Figure 8: Login Page 31

Figure 9: Home Page PointMAX™ 3000 32

Figure 10: Home Page PointMAX™ 3000V 32

Figure 11: WAN Settings - Dynamic 35

Figure 12: WAN Settings - Static 36

Figure 13: LAN Settings 37

Figure 14: SNTP Settings 38

Figure 15: Scanning Table 42

Figure 16: Link Quality Counters 43

Figure 17: Ethernet Counters 44

Figure 18: User Registration 47

Figure 19: Network Address Translation 49

Figure 20: Virtual Server 50

Figure 21: DMZ 51

Figure 22: Firewall Settings 53

Figure 23: Port Filter 54

Figure 24: Reset Unit 55

Figure 25: Change Password 56

Figure 26: Firmware Upgrade 56

Figure 27: Configuration Control 57

Figure 28: SNMP 58

Figure 29: Enabling VoIP 60

Figure 30: SIP Account Settings 60

Figure 31: SIP Settings 61

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FIGURES

Figure 32: Dial Plan Settings 62

Figure 33: Call Features 63

Figure 34: Phone Settings 64

Figure 35: Show All 66

Figure 36: Radio Settings 68

Figure 37: Registration 68

Figure 38: Registration 69

Figure 39: Logout 71

Figure 40: Login 71

Figure 41: RJ-45 Connector 83

Figure 42: Straight Through Wiring 84

Figure 43: Crossover Wiring 85

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TABLES

Table 1: Key Hardware Features 17

Table 2: LED Behavior 22

Table 3: Dial Plan Elements 62

Table 4: VoIP Call Features 63

Table 5: LED Indicators 75

Table 6: 10/100BASE-TX MDI and MDI-X Port Pinouts 84

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TABLES

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SECTION I

GETTING STARTED

This section provides an overview of the WiMAX CPE, and introduces some basic concepts about wireless networking. It also describes the basic settings required to access the management interface.

This section includes these chapters:

◆ “Introduction” on page 17

◆ “Installing the PointMAX™ 3000” on page 25

◆ “Initial Configuration” on page 31

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SECTION | Getting Started

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1 INTRODUCTION

The PointMAX™ 3000 and PointMAX™ 3000V CPEs are 2.5 GHz indoor WiMAX IEEE 802.16e CPEs that include either an RJ-45 LAN port and two RJ-11 phone ports, or just a single RJ-45 LAN port. The CPEs are WiMAX wireless access subscriber stations with a built-in high-capacity Internet gateway, ideal for a home or small office. Each system provides network connections that are always on, supporting immediate access to the Internet and other IP services at high data rates. The unit provides a gateway function between a WiMAX service provider and a local Ethernet LAN. The device enables a service provider to deliver last mile broadband wireless access as an alternative to wired DSL or cable modems.

With a range of up to 5 Km and lower equipment and deployment costs, PointMAX™ 3000 CPEs enable service providers to wirelessly extend their services to customers in areas where the cost of cabling is prohibitive to deployment. Remote residential areas can now benefit from high-speed wireless Internet access, Web browsing and e-mail, and advanced applications such as multi-media services.

The PointMAX™ 3000 CPEs are plug-and-play devices that provide a network interface through an RJ-45 Ethernet switch port, as well as two RJ-11 Voice over IP (VoIP) phone ports for telecommunications.

KEY HARDWARE FEATURES

The following table describes the main hardware features of the CPEs.

The PointMAX™ 3000 CPEs offer a user-friendly web-based management interface for the configuration of all the unit’s features. Any PC directly attached to the unit can access the management interface using a web browser, such as Internet Explorer (version 6.0 or above) or Firefox (version 1.5 or above).

The initial configuration steps can be made through the web browser interface using the Setup Wizard. It is recommended to make the initial changes by connecting a PC directly the device’s LAN port.

Table 1: Key Hardware Features

Frequency Band Model Number Description

2.5 PointMAX™ 3000V One 10/100-BASE-TX RJ45 LAN port, and two RJ-11 phone ports.

2.5 PointMAX™ 3000 One 10/100-BASE-TX RJ-45 LAN port.

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CHAPTER 1 | IntroductionPackage Contents

PACKAGE CONTENTS

The PointMAX™ 3000 package includes:

◆ The PointWiMAX™ 3000 or PointWiMAX™ 3000V Indoor CPE

◆ AC power adapter

◆ Quick Installation Guide

◆ User Guide CD

◆ Two external dipole antennas

Inform your dealer if there are any incorrect, missing or damaged parts. If possible,retain the carton, including the original packing materials. Use them again to repack the product in case there is a need to return it.

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CHAPTER 1 | IntroductionHardware Description

HARDWARE DESCRIPTION

Figure 1: Top Panel

LED Indicators

Antennas

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Figure 2: Rear Panel - PointMAX™ 3000

DC Power SocketRJ-45 Port Reset Button

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Figure 3: Rear Panel - PointMAX™ 3000V

ANTENNAS Two omnidirectional antennas are included with the PointMAX™ 3000 for WiMAX communications. The omnidirectional antennas transmit and receive signals in all directions equally.

DC Power Socket

RJ-45 Port Reset Button

RJ-11 Phone Ports

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LED INDICATORS The PointMAX™ 3000 includes an array of status LED indicators, as described in the following figure and table.

Figure 4: LEDs

Table 2: LED Behavior

LED Status Description

Power Off The CPE has no power.

Amber/Red/Green(simultaneous)

The CPE is power cycling.

Red The CPE has encountered a critical error.

Flashing Orange The CPE is resetting to its factory defaults.

Flashing Amber Authentication between the CPE and the base-station has failed.

Flashing Green Authentication between the CPE and the base-station has timed out.

Green The CPE has a valid connection with a base-station and has authenticated.

LAN Off Ethernet RJ-45 has no valid link.

Flashing Blue Ethernet RJ-45 has a link. Blinking indicates network activity.

Blue Ethernet RJ-45 has a valid link, but there is no network activity.

VoIP Off The VoIP function is disabled.

Blue The VoIP function is enabled.

Power VoIP WiMAX Signal Strength Indicators

LAN Link/Activity

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ETHERNET PORTS The unit has one to four 10/100-BASE-TX RJ-45 ports (depending on model) that can be attached directly to 10BASE-T/100BASE-TX LAN segment.

This port supports automatic MDI/MDI-X operation, so you can use straight-through cables for all network connections to PCs, switches, or hubs.

The unit appears as an Ethernet node and performs a bridging function by moving packets from the wired LAN to remote workstations on the wireless infrastructure.

VOIP PHONE PORTS The PointMAX™ provides a maximum of two RJ-11 telephone ports that connect directly to a standard (analog) telephone set. This allows a regular telephone to be used for making VoIP calls over the Internet.

POWER CONNECTOR The unit does not have a power switch. It is powered on when connected to the AC power adapter, and the power adapter is connected to a power source. The power adapter automatically adjusts to any voltage between 100~240 volts at 50 or 60 Hz, and supplies 12 volts DC power to the unit. No voltage range settings are required.

RESET BUTTON This button can be used to restart the PointMAX™ 3000.

WiMAX Signal Strength (7 LEDs)

Flashing Blue The CPE is power cycling.

1~7 On Blue The CPE is receiving a full-strength WiMAX signal from a transmitting base station.

2~6 On Blue The CPE is receiving a reduced-strength WiMAX signal from a transmitting base station.

1 On Blue The CPE is receiving a low-strength WiMAX signal from a transmitting base station.

Table 2: LED Behavior (Continued)

LED Status Description

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– 24 –

2 INSTALLING THE POINTMAX™ 3000

This chapter describes how to install the PointMAX™ 3000.

LOCATION SELECTION

Choose a proper place for the PointMAX™ 3000. For optimum performance, consider these guidelines:

◆ Select a cool, dry place, which is out of direct sunlight.

◆ The device should have adequate space (approximately two inches) on all sides for proper air flow.

◆ The device must be near an AC power outlet that provides 100 to 240 V, 50 to 60 Hz.

◆ The device should be accessible for network cabling and allow the status LED indicators to be clearly visible.

◆ Avoid mounting next to or near building support columns or other obstructions that may cause reduced signal or null zones in parts of the coverage area.

◆ Mount away from any signal absorbing or reflecting structures (such as those containing metal).

The PointMAX™ 3000 can be mounted on any horizontal surface, or a wall.

NOTE: If the WiMAX Indoor CPE displays a weak WiMAX receive signal, try moving it to another location.

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CHAPTER 2 | Installing the PointMAX™ 3000Mounting on a Horizontal Surface

MOUNTING ON A HORIZONTAL SURFACE

To keep the PointMAX™ 3000 from sliding on the surface, the unit is provided with four attached rubber feet.

Figure 5: Anti-slip Feet

Rubber Feet

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CHAPTER 2 | Installing the PointMAX™ 3000Mounting on a Wall

MOUNTING ON A WALL

To mount on a wall, follow the instructions below.

Figure 6: Wall Mounting

The PointMAX™ 3000 should be mounted only to a wall or wood surface that is at least 1/2-inch plywood or its equivalent. To mount the PointMAX™ 3000 on a wall, always use its wall-mounting slots.

1. Mark the position of the two screw holes on the wall. For concrete or brick walls, you will need to drill holes and insert wall plugs for the screws.

2. Insert two 20-mm M4 tap screws into the holes, leaving about 2-3 mm clearance from the wall.

3. Line up the two mounting points on the CPE with the screws in the wall, then slide the AP down onto the screws until it is in a secured position.

Mounting Slots

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CHAPTER 2 | Installing the PointMAX™ 3000Cable Connections

CABLE CONNECTIONS

The PointMAX™ 3000 is a plug-and-play device, so once it has been connected to your PC and powered up, it is fully operable.

Functioning as a gateway, the unit routes traffic between a WiMAX network and PCs or notebooks in the local network.

Figure 7: Connecting the PointMAX™ 3000V

TO CONNECT THE POINTMAX™ 3000:1. Power on the PointMAX™ 3000 by connecting the AC power adapter

and plugging it into an AC power source.

CAUTION: Use ONLY the power adapter supplied with the PointMAX™3000. Otherwise, the product may be damaged.

2. Observe the indicator LEDs. When you power on the PointMAX™ 3000, verify that the Power LED turns on and that the other LED indicators start functioning as described under “LED Indicators” on page 22.

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3. Connect Category 5 or better Ethernet cables from the PointMAX™ 3000’s LAN ports to the network ports of your PCs. Alternatively, you can connect the LAN ports to an Ethernet switch or other devices. Make sure the length of each cable does not exceed 100 meters (328 ft).

4. If your PCs are powered on, the RJ-45 LAN port LED on the PointMAX™ 3000 should turn on to indicate valid links.

5. (Optional for PointMAX™ 3000V.) Connect one or two standard (analog) telephone sets to the PointMAX™ 3000V’s VoIP ports using standard telephone cable with RJ-11 plugs. The PointMAX™ 3000V enables VoIP calls to be made through the unit using a standard (analog) telephone set connected to a VoIP port, or from PCs or other network devices connected to the LAN ports. Standard Session Initiation Protocol (SIP) technology is used to make VoIP calls. You must access the web interface and configure settings for your SIP service provider before you can make VoIP calls.

6. Use your PC’s web browser to access the unit’s management interface and run the Setup Wizard to make any configuration changes.

NOTE: The RJ-45 ports on the PointMAX™ 3000 supports automatic MDI/MDI-X operation, so you can use straight-through cables for all network connections to PCs, switches, or hubs.

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– 30 –

3 INITIAL CONFIGURATION

The PointMAX™ 3000 offers a user-friendly web-based management interface for the configuration of all the unit’s features. Any PC directly attached to the unit can access the management interface using a web browser, such as Internet Explorer (version 6.0 or above) or Firefox (version 2.0 or above).

CONNECTING TO THE LOGIN PAGE

It is recommended to make initial configuration changes by connecting a PC directly to the PointMAX™ 3000’s LAN port. The PointMAX™ 3000 has a default IP address of 192.168.254.251 and a subnet mask of 255.255.255.0. You must set your PC IP address to be on the same subnet as the PointMAX (that is, the PC and PointMAX™ 3000 addresses must both start 192.168.254.x).

To access the CPE management interface, follow these steps:

1. Use your web browser to connect to the management interface using the default IP address of 192.168.254.251.

2. Log into the interface by entering the default password “installer,” then click Login.

NOTE: It is strongly recommended to change the default user name and password the first time you access the web interface. For information on changing user names and passwords, See “System Settings” on page 35.

Figure 8: Login Page

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CHAPTER 3 | Initial ConfigurationHome Page and Main Menu

HOME PAGE AND MAIN MENU

After logging in to the web interface, the Home page displays. The Home page shows some basic settings for the CPE, including Country Code and the management access password.

Figure 9: Home Page PointMAX™ 3000

Figure 10: Home Page PointMAX™ 3000V

The web interface Main Menu menu provides access to all the configuration settings available for the CPE.

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SECTION II

WEB CONFIGURATION

This section provides details on configuring the CPE using the web browser interface.

This section includes these chapters:

◆ “System Settings” on page 35

◆ “WiMAX Settings” on page 41

◆ “Security Settings” on page 47

◆ “NAT Settings” on page 49

◆ “Firewall Settings” on page 53

◆ “Management Settings” on page 55

◆ “Status” on page 65

◆ “Logout” on page 71

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SECTION | Web Configuration

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4 SYSTEM SETTINGS

This chapter describes basic system settings on the CPE. It includes the following sections:

◆ “WAN Settings” on page 35

◆ “LAN Settings” on page 37

◆ “SNTP” on page 38

The System page configures some basic settings for the CPE, such as the WAN, LAN SNTP and Ethernet Mode settings.

WAN SETTINGS

By default, the CPE will be automatically configured with IP settings from a Dynamic Host Configuration Protocol (DHCP) server.

Figure 11: WAN Settings - Dynamic

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CHAPTER 4 | System SettingsWAN Settings

Figure 12: WAN Settings - Static

The following items are displayed on these pages:

◆ Connection Type — Specifies dynamic or static connection to the wireless WAN port.

◆ IP Address — Specifies an IP address for wireless management of the CPE. Valid IP addresses consist of four decimal numbers, 0 to 255, separated by periods. (Default: 192.168.0.100.)

◆ Subnet Mask — Indicates the local subnet mask. (Default: 255.255.255.0)

◆ Gateway — The default gateway is the IP address of the router for the CPE, which is used if the requested destination address is not on the local subnet. (Default: 192.168.0.254)

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CHAPTER 4 | System SettingsLAN Settings

LAN SETTINGS

Configuring the CPE with a LAN IP address range enables you to connect various network devices to the routing capabilities of the PointMAX™ 3000.

Figure 13: LAN Settings

The following items are displayed on this page:

◆ IP Address — Specifies an IP address for connection to the CPE. Valid IP addresses consist of four decimal numbers, 0 to 255, separated by periods. (Default: 192.168.254.251.)

◆ Subnet Mask — Indicates the local subnet mask. (Default: 255.255.255.0)

◆ DHCP Server — Enables the DHCP server function.

◆ IP Pool Starting Address — Specifies the starting IP address of the DHCP server address pool.

◆ IP Pool Ending Address — Specifies the ending IP address of the DHCP server address pool.

◆ Lease Time — Specifies a lease time for usage of the specified DHCP Server settings. (Default: One day; Range: Half hour, One hour, Two hours, Half day, One day, Two days, One week, Two weeks)

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CHAPTER 4 | System SettingsSNTP

SNTPSimple Network Time Protocol (SNTP) allows the CPE to set its internal clock based on periodic updates from a time server (SNTP or NTP). Maintaining an accurate time on the CPE enables the system log to record meaningful dates and times for event entries. If the clock is not set, the CPE will only record the time from the factory default set at the last bootup.

The CPE acts as an SNTP client, periodically sending time synchronization requests to specific time servers. You can configure up to two time server IP addresses. The CPE will attempt to poll each server in the configured sequence.

Figure 14: SNTP Settings

The following items are displayed on this page:

◆ NTP — Configures the CPE to operate as an SNTP client. (Default: Enabled)

◆ NTP Server IP Address — The IP address of an SNTP or NTP time server that the CPE attempts to poll for a time update.

◆ Update Period — The interval at which the client sends a time update request to the SNTP or NTP server.

◆ Time Zone — SNTP uses Greenwich Mean Time, or GMT (sometimes referred to as Coordinated Universal Time, or UTC) based on the time at the Earth’s prime meridian, zero degrees longitude. To display a time corresponding to your local time, you must indicate the number of hours your time zone is located before (east) or after (west) GMT.

Select from the scroll down list the locale you are situated most close

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to, for example for New York, select ‘(GMT-05) Eastern Time (US & Canada)’.

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5 WIMAX SETTINGS

This chapter describes WiMAX management settings on the CPE. It includes the following sections:

◆ “Frequency Scanning” on page 42

◆ “Link Quality Counters” on page 43

◆ “Ethernet On-Line Counters” on page 44

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CHAPTER 5 | WiMAX SettingsFrequency Scanning

FREQUENCY SCANNING

Frequency Scanning allows the user to enter frequencies with which to scan for nearby base stations.

SCANNING TABLE The Scanning Table displays all frequencies and bandwidths scanned by the CPE.

Figure 15: Scanning Table

The following items are displayed on the Scanning Table page:

◆ Rx Frequency(MHz) — Describes the receive frequency scanned.

◆ Bandwidth — Describes the receive bandwidth scanned.

BEST BS SCANNING TABLE LIST — The Scanning Table List allows the user to update the scanning table, clear the best AU table and force full scanning.

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CHAPTER 5 | WiMAX SettingsLink Quality Counters

◆ BS ID — Describes the number used to uniquely identify the base station identity.

◆ Rx Frequency(MHz) — Describes the received signal frequency band.

◆ SNR(dB) — Describes the signal-to-noise ratio of the received signal.

◆ Bandwidth — Describes the bandwidth of the received signal.

◆ Update Scanning Table — Updates the scanning table.

◆ Clear Best AU Table — Clears the table.

◆ Force Full Scanning — Forces scanning on all frequencies.

LINK QUALITY COUNTERS

The Link Quality On-Line Display page displays the SNR (signal to noise ratio), RSSI (receive signal strength indication), and Tx/Rx data levels.

Figure 16: Link Quality Counters

ONLINE LINK QUALITY — The Link Quality On-Line Display table displays read-only information related to the quality of the link between the CPE and the base station.

The following items are displayed on the Link Quality On-line Display page:

◆ Current Fec Code — Displays the current FEC code.

◆ CINR (dB) — Displays the median level of the downlink (DL) Carrier-to-Interference and Signal-to-Noise (SNR) ratio, measured over a duration of two seconds. The figure will refresh every two seconds.

◆ CINRStd (dB) — Displays the median level of the downlink (DL) Carrier-to-Interference and Signal-to-Noise (SNR) ratio, measured over the duration of the link.

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CHAPTER 5 | WiMAX SettingsEthernet On-Line Counters

◆ RSSI (dBm) — Displays the median level of the downlink Receive Signal Strength Indicator (RSSI), measured over a duration of two seconds. The figure will refresh every two seconds.

◆ Last Tx Power (dBm) — Displays the most recent transmit data rate of the CPE in Megabits per second, measured over the last two seconds. The figure will refresh every two seconds.

◆ UL FEC Code — Displays the uplink FEC code.

ETHERNET ON-LINE COUNTERS

The Ethernet On-Line Counters page displays RX and Tx levels for the Ethernet connection.

Figure 17: Ethernet Counters

ETHERNET ON-LINE COUNTERS — The Ethernet On-Line Counters table describes read-only incremental statistical values of the LAN and WAN ports.

The following items are displayed on the Ethernet On-Line Counters page:

◆ Rx LAN Port Bit Rate — Displays the received bit rate of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Rx LAN Packet Rate — Displays the received packet rate of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Tx LAN Port Bit Rate — Displays the transmitted bit rate of the Ethernet LAN port. The figure will refresh every two seconds.

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◆ Tx LAN Packet Rate — Displays the transmitted packet rate of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Rx LAN Port Total Bytes — Displays the received byte rate of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Rx LAN Port Total Packets — Displays the total received packets of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Tx LAN Port Total Bytes — Displays the transmitted byte rate of the Ethernet LAN port. The figure will refresh every two seconds.

◆ Tx LAN Port Total Packets — Displays the total number of packets transmitted by the Ethernet LAN port. The figure will refresh every two seconds.

◆ Rx WAN Port Bit Rate — Displays the received bit rate of the WiMAX WAN port. The figure will refresh every two seconds.

◆ Rx WAN Packet Rate — Displays the received packet rate of the WiMAX WAN port. The figure will refresh every two seconds.

◆ Tx WAN Port Bit Rate — Displays the transmitted bit rate of the WiMAX WAN port. The figure will refresh every two seconds.

◆ Tx WAN Packet Rate — Displays the transmitted packet rate of the WiMAX WAN port. The figure will refresh every two seconds.

◆ Rx WAN Port Total Bytes — Displays the total bytes received on the WiMAX WAN port. The figure will refresh every two seconds.

◆ Rx WAN Port Total Packets — Displays the total packets received on the WiMAX WAN port. The figure will refresh every two seconds.

◆ Tx WAN Port Total Bytes — Displays the total bytes transmitted by the WiMAX WAN port. The figure will refresh every two seconds.

◆ Tx WAN Port Total Packets — Displays the total number of packets transmitted by the WiMAX WAN port. The figure will refresh every two seconds.

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– 46 –

6 SECURITY SETTINGS

The Security menu enables the user to enter station information about for the CPE, such as user name, password, country of operation and organisation. It also enables the user to select the authentication method used to authenticate the CPE with the base station. It contains the following sections:

■ “User Registration” on page 47

USER REGISTRATION The User Registration page allows the user to define registration parameters such as configured user name, password, organisation and the country of operation of the CPE. It also allows the user to select the authentication method.

Figure 18: User Registration

USER REISTRATION — The User Registration menu allows the user to enter information on the authentication parameters required to support provisioning on the unit.

The following items are displayed on the User Registration page:

◆ User Name — Allows the user to enter a user name for the unit, in the form [email protected].

◆ Password — Allows the user to set a password for registration purposes.

◆ Password Confirm — Prompts the user to re-enter the password.

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CHAPTER 6 | Security Settings

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7 NAT SETTINGS

This chapter describes NAT settings on the CPE. It includes the following sections:

◆ “Network Address Translation” on page 49

◆ “Virtual Server” on page 49

◆ “Demilitarized Zone (DMZ)” on page 51

NETWORK ADDRESS TRANSLATION

Network Address Translation (NAT) is a method of mapping between a single global address on the WAN interface to multiple local addresses on the LAN interface. For the CPE, the internal (local) IP addresses are those assigned to PCs or other network devices by the DHCP server, and the external IP address is the single address assigned to the WAN port.

Figure 19: Network Address Translation

The following items are displayed on the NAT page:

◆ Active — Activates NAT.

VIRTUAL SERVER

If you configure the CPE as a virtual server, remote users accessing services such as web sites or FTP servers on your local network through public IP addresses can be automatically redirected to local servers configured with private IP addresses. In other words, depending on the requested service (designated by the TCP/UDP port number), the CPE redirects the external service request to the appropriate server (located at an internal IP address). This secures your network from direct attack by hackers, and provides more flexible management by allowing you to change internal IP addresses without affecting outside access to local network services.

– 49 –

CHAPTER 7 | NAT SettingsVirtual Server

For example, if you set Type/Public Port to TCP/80 (HTTP or web) and the Private IP/Port to 192.168.2.2/80, then all HTTP requests from outside users will be transferred to 192.168.2.2 on port 80. Therefore, by just entering the IP address provided by the ISP, Internet users can access the service they need at the local address to which you redirect them.

The more common TCP service port numbers include: HTTP: 80, FTP: 21, Telnet: 23, and POP3: 110.

Figure 20: Virtual Server

The following items are displayed on the Virtual Server page:

◆ Active — Activates the virtual server.

◆ Rule Name — From the drop down menu select the protocol to use.

◆ Private IP Address — The IP address of a server on the local network. The specified address must be in the same subnet as the CPE and its DHCP server address pool.

◆ Protocol — Specifies the port type, TCP or UDP. (Default: TCP)

◆ Private Port — Specifies the local LAN TCP/UDP port number. (Range: 1-65535)

◆ Public Port — Specifies the WAN port number.

◆ Enable — Enables the rule.

– 50 –

CHAPTER 7 | NAT SettingsDemilitarized Zone (DMZ)

DEMILITARIZED ZONE (DMZ)This page is used to allow a specified host on the local network to access the Internet without any firewall protection. Some Internet applications, such as interactive games or videoconferencing, may not function properly behind the CPE’s firewall. By specifying a Demilitarized Zone (DMZ) host, the PC's TCP ports are completely exposed to the Internet, allowing unrestricted two-way communications. The host PC should be assigned a static IP address and this address configured as the DMZ host IP.

Figure 21: DMZ

The following items are displayed on the DMZ page:

◆ Active — Actives the DMZ service.

◆ IP Address — Specify an IP address to allow access to.

– 51 –

CHAPTER 7 | NAT SettingsDemilitarized Zone (DMZ)

– 52 –

8 FIREWALL SETTINGS

This chapter describes firewall settings on the CPE. It includes the following section:

◆ “Firewall Settings” on page 53

◆ “Port Filter” on page 54

FIREWALL SETTINGS

The CPE provides extensive firewall protection by restricting connection parameters to limit the risk of intrusion and defending against a wide array of common hacker attacks.

Figure 22: Firewall Settings

The following items are displayed on the Firewall page:

◆ Mode — Enables firewall protection. (Default: Enabled)

◆ Enable Web Server — Enables web server protection. (Default: Enabled)

◆ Enable Telenet — Enables Telnet protect. (Default: Enabled)

◆ Enable Ping — Enables ping protection. (Default: Enabled)

– 53 –

CHAPTER 8 | Firewall SettingsPort Filter

PORT FILTER

You can block access to the Internet from clients on the local network by specifying TCP/UDP port numbers. You can configure up to five filters on the unit.

Figure 23: Port Filter

The following items are displayed on the Port Filter page:

◆ Active — Enables port filter configuration.

◆ Name — Specifies a name to remember the rule by.

◆ Protocol — Specifies TCP or UDP.

◆ sport start — Specifies the starting port number.

◆ sport_end — Specifies the ending port number.

◆ dport_start — Specifies the desination port start number.

◆ dport_end — Specifies the destination port ending range.

◆ Apply — Creates the rule.

– 54 –

9 MANAGEMENT SETTINGS

This chapter describes Management settings on the CPE. It includes the following section:

◆ “Resetting the Unit” on page 55

◆ “Changing the Access Password” on page 56

◆ “Firmware Upgrade” on page 56

◆ “Configuration Control” on page 57

RESETTING THE UNIT

The Reset page allows you to reset the CPE for configuration changes to take effect.

NOTE: Reseting the unit does not restore factory defaults.

Figure 24: Reset Unit

The following items are displayed on the Reset Unit page:

◆ Reset Unit — Click ‘Reset Unit’ to reboot the CPE.

– 55 –

CHAPTER 9 | Management SettingsChanging the Access Password

CHANGING THE ACCESS PASSWORD

The Change Password page enables you to create a new password for access to the CPE. It is advisable to change the factory default password upon receipt of your CPE device.

Figure 25: Change Password

The following items are displayed on the Change Password page:

◆ Old Password — Prompts you to enter your current password.

◆ New Password — Prompts you to enter a new password. (Length: 1-20 characters, cannot include the characters ‘<>?:;,.’”{[}]/\|,’ and is case sentivitive.

◆ Confirm New Password — Prompts you to re-enter the new password.

◆ Save New Password — Clicking ‘Save New Password’ saves the new password and deletes the old password.

FIRMWARE UPGRADE

The Firmware Upgrade page allows you to download new runtime software for the CPE.

Figure 26: Firmware Upgrade

The following items are displayed on the Firmware Upgrade page:

– 56 –

CHAPTER 9 | Management SettingsConfiguration Control

◆ Firmware Version — Describes the version of the currently loaded software.

◆ File Name — Allows the user to enter the file name of the software file to be downloaded to the unit.

◆ Apply — Click ‘Apply’ to download user specified software to the unit from the TFTP IP address.

CONFIGURATION CONTROL

The Configuration Control page allows you to specify an IP address from which to upload or download a running configuration file. It also allows you to restore the factory default TFTP server address.

Figure 27: Configuration Control

The following items are displayed on the Configuration Control page:

CONFIGURATION CONTROL — Use the configuration control page to transfer running configuration files.

◆ Backup Configuration File — Press ‘Backup’ to backup the current running configuration to a local computer.

◆ File Name — Allows the user to specify the configuration upload file name for copying to the TFTP server.

◆ Action — Press ‘Apply’ to restore the factory defaults.TM and PM Upload Control

– 57 –

CHAPTER 9 | Management SettingsSNMP

SNMPSimple Network Management Protocol (SNMP) is a communication protocol designed specifically for managing devices on a network. Equipment commonly managed with SNMP includes switches, routers and host computers. SNMP is typically used to configure these devices for proper operation in a network environment, as well as to monitor them to evaluate performance or detect potential problems.

Managed devices supporting SNMP contain software, which runs locally on the device and is referred to as an agent. A defined set of variables, known as managed objects, is maintained by the SNMP agent and used to manage the device. These objects are defined in a Management Information Base (MIB) that provides a standard presentation of the information controlled by the agent. SNMP defines both the format of the MIB specifications and the protocol used to access this information over the network.

The CPE includes an onboard agent that supports SNMP versions 1, 2c, and 3 clients. This agent continuously monitors the status of the CPE, as well as the traffic passing to and from wireless clients. A network management station can access this information using SNMP management software that is compliant with MIB II. To implement SNMP management, the CPE must first have an IP address and subnet mask, configured either manually or dynamically. Access to the onboard agent using SNMP v1 and v2c is controlled by community strings. To communicate with the CPE, the management station must first submit a valid community string for authentication.

Access to the CPE using SNMP v3 provides additional security features that cover message integrity, authentication, and encryption; as well as controlling notifications that are sent to specified user targets.

Figure 28: SNMP

The following items are displayed on the

◆ Active — Enables the unit to act as an SNMP client.

◆ Read Community — Sets the read-only community to public or private.

◆ Write Community — Sets the write community to public or private.

– 58 –

10 VOIP SETTINGS (POINTMAX™ 3000V)

Voice over Internet Protocol (VoIP) technology is a way of using the Internet to make phone calls. Phone calls can be tranmitted over the Internet by encoding a voice call into data packets at one end and then decoding it back into voice calls at the other end. This encoding and decoding is from a analog signal (your voice) into a digital signal (data packets) and then back into an analog signal.

The PointMAX™ 3000V uses Session Initiation Protocol (SIP) as the control mechanism that sets up, initiates, and terminates calls between a caller and a called party. The SIP messaging makes use of “Proxy,” “Redirect,” and “Registration” servers to process call requests and find the location of called parties across the Internet. When SIP has set up a call between two parties, the actual voice communication is a direct peer-to-peer connection using the standard Real-Time Protocol (RTP), which streams the encoded voice data across the network.

You can make VoIP calls by connecting a regular phone to one of the CPE’s RJ-11 Phone ports. You can also make VoIP calls from your computer using a VoIP application with a simple microphone and computer speakers. Using either method, VoIP provides an experience identical to normal telephoning.

The CPE allows the two RJ-11 Phone ports to be configured separately with different settings.

This chapter describes the VoIP settings on the CPE. It includes the following sections:

◆ “Enabling VoIP” on page 60

◆ “SIP Account” on page 60

◆ “SIP Setting” on page 61

◆ “Dial Plan” on page 61

◆ “Call Feature” on page 63

◆ “Phone Setting” on page 63

– 59 –

CHAPTER 10 | VoIP Settings (PointMAX™ 3000V)Enabling VoIP

ENABLING VOIPTo enable VoIP on the CPE click ‘Apply’.

Figure 29: Enabling VoIP

SIP ACCOUNT

From the VoIP SIP Account page, you can set up SIP account numbers, usernames and passwords.

Figure 30: SIP Account Settings

◆ Telephone Number — The SIP account user number provided by the service operator.

◆ Outgoing Display name — The name associated with the telephone number entered.

◆ SIP user name — Enter your SIP user name.

◆ SIP user password — Enter your SIP password.

◆ Confirm SIP user password — Re-enter your SIP password.

– 60 –

CHAPTER 10 | VoIP Settings (PointMAX™ 3000V)SIP Setting

◆ SIP server IP/Domain name — Enter the IP address or server domain name of the SIP server.

◆ SIP Server Port — Enter the port associated with SIP server traffic. (Default: 5060)

◆ Keep Alive I/O Period — The length of time, in seconds, to keep the SIP connection open. (Default: 57600 seconds)

SIP SETTING

The SIP Setting page allows you to configure RTP and DTMF settings.

Figure 31: SIP Settings

◆ RTP Port — The Real-time Transport Protocol (RTP) defines a standardized packet format for delivering audio and video over the Internet.

◆ DTMF Key Pad — Defines the Dual-tone multi-frequency (DTMF) signaling used for telecommunication signaling over analog telephone lines in the voice-frequency band between telephone handsets and other communications devices and the switching center.

DIAL PLAN

Dial-plan strings specify key sequences used for specific calling features (Transfer, New Call, 3-way conference), as well as defining call restriction filters.

A dial plan can filter the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed can all be part of a dial plan. This enables a user to predefine dialling sequences that are permitted.

The dial-plan string consists of a single digit rule. A typical example of a dial-plan string is: [0123]xxxxxx.t

Three standard dial plans are defined; Call Transfer Key, New Call Key, and 3-way Conference. Up to 10 other dial plans can be defined by the user.

– 61 –

CHAPTER 10 | VoIP Settings (PointMAX™ 3000V)Dial Plan

Figure 32: Dial Plan Settings

The function of elements allowed in a dial plan are described in the table below:

When a user dials a series of digits, the dial-plan rule is tested for a possible match. If a match is made, the dialed sequence is transmitted. If no match is made, the dialed number is blocked and the user will hear an error tone.

A dial-plan string cannot include spaces between elements. Dialed sequences that are longer than specified in a dial-plan rule are truncated after the number of specified digits. For example, if the dial-plan rule is “011x” and “0115678” is dialed, only the digit sequence “0115” is transmitted.

Table 3: Dial Plan Elements

Element Example Description

x xxxx Represents a digit of any value ( 0 to 9) that can be dialed on a phone. This example has a rule with four digits of any number.

. xx. Indicates zero or more occurrences of the previous symbol. The example acts like a wildcard, meaning any dialed phone number of two or more digits is allowed.

0-9 01xx Indicates dialed digits that must be matched. This example only allows four-digit numbers starting “01.”

[ ] [125-8] Limits a dialed digit to specified values or a range of values. The example specifies that only digits 1, 2, 5, 6, 7, and 8 are permitted.

t xx.t The timeout indicator that can placed after dialed digits or at the end of the dial-plan string.

– 62 –

CHAPTER 10 | VoIP Settings (PointMAX™ 3000V)Call Feature

CALL FEATURE

The PointMAX™ 3000 allows you to configure several call features, such as call waiting and call-transfer. Other call features can be implemented by pressing specific phone buttons or entering dial patterns.

The table below describes the various call features available.

NOTE: Some call features may be dependent on support at the SIP server. Check with the SIP service provider.

Figure 33: Call Features

◆ Call Waiting – Enables a call waiting alert. If during a call there is another incoming call, an alert tone is heard. You can place the active call on hold (press the “Flash,” “Flash Hook,” or “Hold” button on the phone) and switch to the incoming call. (Default: Disabled)

PHONE SETTING

The Phone Setting page allows you to select voice quality parameters.

Table 4: VoIP Call Features

Call Feature Description Activation

Call Hold Places an active call on hold for an unlimited period of time.

Press the “Flash,” “Flash Hook,” or “Hold” button on the phone.

Call Waiting If during a call there is another incoming call, an alert tone is heard.

This feature must first be enabled using the web interface. You can place the active call on hold and switch to the incoming call. You can switch between the two calls by placing the active call on hold.

Call Transfer Transfers any received call to another number you specify.

First place the received call on hold, then dial the transfer key sequence “*#”. When you hear a dial tone, enter the transfer phone number, then hang up.

3-Way Conference Calls two numbers, then allows all to talk together.

Dial the first number, then place it on hold. Dial the key sequence “**” and wait until you hear the dial tone, then dial the second number. When the second call is active, dial “*3” to establish the three-way conference.

– 63 –

CHAPTER 10 | VoIP Settings (PointMAX™ 3000V)Phone Setting

Figure 34: Phone Settings

◆ Incoming CLI — Enables/disables incoming CLI messages.

◆ Silence Suppression — Enables/disables silence suppression during periods of non-talkative activity.

◆ Echo Cancelar — Enables/disables echo cancellation on voice calls.

◆ Do Not Disturb Enable — Check this box to enable a block on calls to your SIP number.

◆ Telephone Volume — Select between 1 and 10 for the most suitable volume for your SIP connection.

– 64 –

11 STATUS

This chapter describes Status settings on the PointMAX™ 3000. It includes the following sections:

◆ “System Status” on page 66

◆ “Radio” on page 68

◆ “Registration Parameters” on page 68

◆ “System Log” on page 69

– 65 –

CHAPTER 11 | StatusSystem Status

SYSTEM STATUS

The Status page is a display-only menu of non-configurable parameters for Unit Control, Registration, Base Station Identification (BSID), Radio, Multi rate, Adaptative Transmission Power Control (ATPC) and Service. To configure the parameters associated with each show menu item refer to the sections listed in the main menu.

Figure 35: Show All

The following items are displayed on the Show All page:

◆ CPE Family — Describes the primary chipset of the CPE.

◆ Serial Number — Describes the serial number of the CPE unit. This number can be used to determine the identity of the subscriber unit by the base station operator.

◆ LAN MAC Address — Describes the physical layer address of the LAN port.

◆ WAN MAC Address — The WAN port MAC address can be determined by adding “1” to the LAN port MAC address.

– 66 –

CHAPTER 11 | StatusSystem Status

◆ LAN IP Address — The IP address of the LAN port.

◆ LAN Subnet Mask — Describes the subnet mask used by the LAN port.

◆ WAN IP Address — The IP address of the wireless WAN port.

◆ WAN Subnet Mask — The subnet mask of the wireless WAN port.

◆ WAN Gateway — The gateway address of the wireless WAN port.

◆ Radio Band — Describes the radio band in use. The radio bands for the CPE are 2.3, 2.5, 3.5 and 5 GHz.

◆ Hardware version — Describes the revision of hardware in use.

◆ Hardware configuration — Describes the identity of the current hardware configuration by serial number.

◆ RF version — Describes the radio frequency (RF) or rate of oscillation of the electrical circuit.

◆ Interface Type — Describes the number of ports available on the interface. “D” refers to data ports, “V” refers to VoIP ports, with a prefix number in use as a quantifier.

◆ Radio Type — Describes the receive (Rx) and transmit (Tx) capacity of the radio.

◆ Operation Mode — Describes the operation mode of the Extreme CPE, either IPCS or ETHCS, where IPCS refers to transparent delivery of IPv4 packets and ETHCS refers to transparent delivery of tagged 802.3 packets over Ethernet.

◆ Unit Status — Describes the connectivity status of the Extreme CPE to the base station.

◆ WiMAX Operation Period — The length of time in seconds that the unit has received a WiMAX signam from a base station.

◆ WiMAX Reconnection Times — The number of times that the unit has lost a connection to a base station and reconnected.

◆ Firmware Version — Describes the version of the current firmware.

◆ Firmware Release Date — The release date of the current firware loaded on the CPE.

◆ System Uptime — The length of time in seconds, minutes and hours that the unit has been booted up.

– 67 –

CHAPTER 11 | StatusRadio

RADIO

Describes the availability of VoIP ports, operator preset maximum information rates (MIR), Ethernet status, virtual private networks (VPN) status and switching antenna status.

Figure 36: Radio Settings

The following items are displayed on the License Type page:

◆ Configured Bandwidth — Describes the configured radio bandwidth in Megaherthz.

◆ Current Bandwidth — Describes the current bandwidth of the WiMAx link.

REGISTRATION PARAMETERS

Registration parameters displays information on the authentication parameters required to support provisioning on the unit.

Figure 37: Registration

The following items are displayed on the Show All parameters, Registration Parameters page:

◆ Configure User Name — Describes the configured user name for the unit.

◆ Actual User Name — Describes the current name being used to identify the user of the unit.

◆ Outer Identity — Describes the contact information for the WiMAX subscriber.

– 68 –

CHAPTER 11 | StatusSystem Log

◆ Authentication — Describes the method of authentication being used to secure the WiMAX connection.

SYSTEM LOG

The System Log page displays logging messages about system activity.

Figure 38: Registration

– 69 –

CHAPTER 11 | StatusSystem Log

– 70 –

12 LOGOUT

This chapter describes how to log out of the CPE. It includes the following section:

◆ “Logging Out” on page 71

LOGGING OUT

The Logout page enables you to log out of the web interface and terminate your session. Logging out is proceeded by a prompt to log in again.

Figure 39: Logout

The following items are displayed on the Logout page:

◆ Logout — Logs you out of the current session.

Figure 40: Login

◆ Login — Logs you into the system. The default password is “installer”.

– 71 –

CHAPTER 12 | LogoutLogging Out

– 72 –

SECTION III

APPENDICES

This section provides additional information and includes these items:

◆ “Troubleshooting” on page 75

◆ “Hardware Specifications” on page 77

◆ “Cables and Pinouts” on page 83

◆ “Glossary” on page 87

◆ “Index” on page 91

– 73 –

SECTION | Appendices

– 74 –

A TROUBLESHOOTING

DIAGNOSING LED INDICATORS

BEFORE CONTACTING TECHNICAL SUPPORT

Check the following items before you contact local Technical Support.

1. If wireless clients cannot access the network, check the following:

■ If authentication or encryption are enabled, ensure that the wireless clients are properly configured with the appropriate authentication or encryption keys.

2. If the CPE cannot be configured using a web browser:

■ Be sure to have configured the CPE with a valid IP address, subnet mask and default gateway.

■ Check that you have a valid network connection to the CPE and that the Ethernet port or the wireless interface that you are using has not been disabled.

Table 5: LED Indicators

Symptom Action

Power LED is off ◆ The AC power adapter may be disconnected. Check connections between the unit, the power adapter, and the wall outlet.

Power LED is red ◆ Indicates that the CPE has experienced a critical error.

Power LED is flashing amber

◆ Authentication between the CPE and the WiMAX network has failed.

LAN LED is off (when port connected)

◆ Verify that the unit and attached device are powered on.

◆ Be sure the cable is plugged into both the unit and corresponding device.

◆ Verify that the proper cable type is used and its length does not exceed specified limits.

◆ Check the cable connections for possible defects. Replace the defective cable if necessary.

WiMAX Signal Strength LEDs are off

◆ There is no detected signal from a WiMAX base station. Check the radio settings in the management interface.

– 75 –

APPENDIX A | TroubleshootingBefore Contacting Technical Support

■ If you are connecting to the CPE through the wired Ethernet interface, check the network cabling between the management station and the CPE. If you are connecting to CPE from a wireless client, ensure that you have a valid connection to the CPE.

3. If you forgot or lost the password, contact technical support for assistance.

4. If all other recovery measure fail, and the CPE is still not functioning properly, take any of these steps:

■ Reset the CPE’s hardware using the reset button, through the web interface, or through a power reset. Then use the default password “installer” to access the management interface.

– 76 –

B HARDWARE SPECIFICATIONS

WIMAX RADIO SPECIFICATIONS

RADIO TYPE IEEE 802.16e WAVE 1 & WAVE 2

FREQUENCY BAND

RANGE

2496~2690 MHz (FCC), 2500~2690 MHz (CE)

ANTENNA TYPE External Omni-dipole antennas with MRC function

CHANNEL BANDWIDTH 5.00 and 10.00 MHz

MAXIMUM THROUGHPUT 5 Mbps Upload, 20 Mbps download

MODULATION TECHNIQUE Scaleable OFDMA employing Time-Division Duplex (TDD) mechanism

PRBS subcarrier randomization

Contains pilot, preamble, and ranging modulation

FEC CODING RATES Down Link: QPSK, 16 QAM, 64 QAM

Up Link: QPSK, 16 QAM

ANTENNA GAIN 2.5 GHz 5 dBi

TPL (TRANSMIT POWER

LEVEL)+24~26 dBm maximum (+/- 2dBm)

RECEIVE SENSITIVITY -94 dBm maximum

– 77 –

APPENDIX B | Hardware SpecificationsVoIP Specifcations

VOIP SPECIFCATIONS

VOICE SIGNALLING

PROTOCOL

SIP v2 (RFC 3261)

VOICE CODECS G.711 (a-law and u-law)

G.729ab

G.722

G.722.1

VOICE QUALITY G.726 VAD (Voice Activity Detection)

G.723 CNG (Comfortable Noise Generation)

Echo cancellation (G.165/G.168)

Adaptive jitter buffer, up to 200 milliseconds

DTMF tone detection and generation

Configurable Cadence Rings

CALL FEATURES Call transfer

Call waiting/hold/retrieve

3-way conference call

Call blocking

T.38 fax relay

Dial plan (E.164 dialing plan)

Call forwarding: No Answer/Busy/All

REN (RING EQUIVILENTNUMBER)

3 REN total in system

– 78 –

APPENDIX B | Hardware SpecificationsConfiguration and Management

CONFIGURATION AND MANAGEMENT

MANAGEMENT OPTIONS Web-based (HTTP)

MANAGEMENT ACCESS From Wired LAN, Wireless Link

MANAGEMENT ACCESS

PROTECTION

Access Password

ENCRYPTION PKMv2 with 128bit AES/CCM

ALLOCATION OF IPPARAMETERS

Configurable or automatic (DHCP client)

SOFTWARE UPGRADE HTTP

CONFIGURATIONUPLOAD/DOWNLOAD

HTTP

MECHANICAL

DIMENSIONS 18.6 cm X 12.5 cm X 3.4 cm (7.32” x 4.92” x 1.34 inches)

WEIGHT 262.4g (0.578lb)

MOUNTING Desktop or wall

CABLING Category 5 cable connection

– 79 –

APPENDIX B | Hardware SpecificationsElectrical

ELECTRICAL

AC POWER SUPPLY Input: 100-240 VAC, 50-60 Hz, maximum power consumption 1.0A

Output: 12 VDC @ 1.5A, maximum power consumption 18A

MTBF 5 years

ENVIRONMENTAL

OPERATING

TEMPERATURE

-5ºC to 45ºC

STORAGE TEMPERATURE -40 to 75 °C

HUMIDITY Maximum 95%, non-condensing

STANDARDS COMPLIANCE

EMC FCC Part 15B Class B

EN 55022

EN 55022 + EN 55024 Class B

EN 301 489-1/4

SAFETY EN 60950-1 (2006)

WIMAX RADIO SIGNALCERTIFICATION

EN 302 326

FCC Part 27M

– 80 –

APPENDIX B | Hardware SpecificationsStandards Compliance

STANDARDS IEEE 802.16e-2005 WAVE 1 and WAVE 2

IEEE 802.3-2005 10BASE-T and 100BASE-TX

– 81 –

APPENDIX B | Hardware SpecificationsStandards Compliance

– 82 –

C CABLES AND PINOUTS

TWISTED-PAIR CABLE ASSIGNMENTS

For 10/100BASE-TX connections, a twisted-pair cable must have two pairs of wires. Each wire pair is identified by two different colors. For example, one wire might be green and the other, green with white stripes. Also, an RJ-45 connector must be attached to both ends of the cable.

NOTE: Each wire pair must be attached to the RJ-45 connectors in a specific orientation.

CAUTION: DO NOT plug a phone jack connector into the RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards.

The following figure illustrates how the pins on the RJ-45 connector are numbered. Be sure to hold the connectors in the same orientation when attaching the wires to the pins.

Figure 41: RJ-45 Connector

10/100BASE-TX PINASSIGNMENTS

Use unshielded twisted-pair (UTP) or shielded twisted-pair (STP) cable for RJ-45 connections: 100-ohm Category 3 or better cable for 10 Mbps connections. Also be sure that the length of any twisted-pair connection does not exceed 100 meters (328 feet).

The RJ-45 port on the CPE supports automatic MDI/MDI-X operation, so you can use straight-through or crossover cables for all network connections to PCs, switches, or hubs. In straight-through cable, pins 1, 2, 3, and 6, at one end of the cable, are connected straight through to pins 1, 2, 3, and 6 at the other end of the cable.

811

8

– 83 –

APPENDIX C | Cables and PinoutsTwisted-Pair Cable Assignments

STRAIGHT-THROUGHWIRING

If the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (MDI-X), the two pairs of wires must be straight-through. (When auto-negotiation is enabled for any RJ-45 port on this CPE, you can use either straight-through or crossover cable to connect to any device type.)

You must connect all four wire pairs as shown in the following diagram to support Gigabit Ethernet connections.

Figure 42: Straight Through Wiring

CROSSOVER WIRING If the twisted-pair cable is to join two ports and either both ports are labeled with an “X” (MDI-X) or neither port is labeled with an “X” (MDI), a crossover must be implemented in the wiring. (When auto-negotiation is enabled for any RJ-45 port on this CPE, you can use either straight-through or crossover cable to connect to any device type.)

You must connect all four wire pairs as shown in the following diagram to support Gigabit Ethernet connections.

Table 6: 10/100BASE-TX MDI and MDI-X Port Pinouts

PIN MDI Signal Namea

a. The “+” and “-” signs represent the polarity of the wires that make up each wire pair.

MDI-X Signal Name

1 Transmit Data plus (TD+) Receive Data plus (RD+)

2 Transmit Data minus (TD-) Receive Data minus (RD-)

3 Receive Data plus (RD+) Transmit Data plus (TD+)

6 Receive Data minus (RD-) Transmit Data minus (TD-)

4,5,7,8 Not used

White/Orange Stripe

Orange

White/Green Stripe

Green

1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

EIA/TIA 568B RJ-45 Wiring Standard

10/100BASE-TX Straight-through Cable

End A End BBlue

White/Blue Stripe

Brown

White/Brown Stripe

– 84 –


Figure 43: Crossover Wiring

White/Orange Stripe

Orange

White/Green Stripe1

2

3

4

5

6

7

8

1

2

3

4

5

6

7

8

EIA/TIA 568B RJ-45 Wiring Standard

10/100BASE-TX Crossover Cable

End A End B

Green

Blue

White/Blue Stripe

Brown

White/Brown Stripe

– 85 –


– 86 –

GLOSSARY

10BASE-T IEEE 802.3-2005 specification for 10 Mbps Ethernet over two pairs of Category 3 or better UTP cable.

100BASE-TX IEEE 802.3-2005 specification for 100 Mbps Fast Ethernet over two pairs of Category 5 or better UTP cable.

ADVANCED ENCRYPTIONSTANDARD (AES)

An encryption algorithm that implements symmetric key cryptography. AES provides very strong encryption using a completely different ciphering algorithm to TKIP and WEP.

AUTHENTICATION The process to verify the identity of a client requesting network access. IEEE 802.11 specifies two forms of authentication: open system and shared key.

BACKBONE The core infrastructure of a network. The portion of the network that transports information from one central location to another central location where it is unloaded onto a local system.

BEACON A signal periodically transmitted from the CPE that is used to identify the service set, and to maintain contact with wireless clients.

BROADCAST KEY Broadcast keys are sent to stations using dynamic keying. Dynamic broadcast key rotation is often used to allow the CPE to generate a random group key and periodically update all key-management capable wireless clients.

DYNAMIC HOSTCONFIGURATION

PROTOCOL (DHCP)

Provides a framework for passing configuration information to hosts on a TCP/IP network. DHCP is based on the Bootstrap Protocol (BOOTP), adding the capability of automatic allocation of reusable network addresses and additional configuration options.

ENCRYPTION Data passing between the CPE and clients can use encryption to protect from interception and evesdropping.

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GLOSSARY

ETHERNET A popular local area data communications network, which accepts transmission from computers and terminals.

FILE TRANSFER

PROTOCOL (FTP)A TCP/IP protocol used for file transfer.

HYPERTEXT TRANSFERPROTOCOL (HTTP)

HTTP is a standard used to transmit and receive all data over the World Wide Web.

INFRASTRUCTURE An integrated wireless and wired LAN is called an infrastructure configuration.

LOCAL AREA NETWORK

(LAN)A group of interconnected computer and support devices.

MAC ADDRESS The physical layer address used to uniquely identify network nodes.

NETWORK TIMEPROTOCOL (NTP)

NTP provides the mechanisms to synchronize time across the network. The time servers operate in a hierarchical-master-slave configuration in order to synchronize local clocks within the subnet and to national time standards via wire or radio.

OPEN SYSTEM A security option which broadcasts a beacon signal including the CPE’s configured SSID. Wireless clients can read the SSID from the beacon, and automatically reset their SSID to allow immediate connection to the nearest CPE.

ORTHOGONALFREQUENCY DIVISION

MULTIPLEXING (ODFM)

OFDM allows multiple users to transmit in an allocated band by dividing the bandwidth into many narrow bandwidth carriers.

SERVICE SET IDENTIFIER(SSID)

An identifier that is attached to packets sent over the wireless LAN and functions as a password for joining a particular radio cell; i.e., Basic Service Set (BSS).

SESSION KEY Session keys are unique to each client, and are used to authenticate a client connection, and correlate traffic passing between a specific client and the CPE.

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GLOSSARY

SHARED KEY A shared key can be used to authenticate each client attached to a wireless network. Shared Key authentication must be used along with the 802.11 Wireless Equivalent Privacy algorithm.

SIMPLE NETWORK TIME

PROTOCOL (SNTP)SNTP allows a device to set its internal clock based on periodic updates from a Network Time Protocol (NTP) server. Updates can be requested from a specific NTP server, or can be received via broadcasts sent by NTP servers.

TEMPORAL KEY

INTEGRITY PROTOCOL(TKIP)

A data encryption method designed as a replacement for WEP. TKIP avoids the problems of WEP static keys by dynamically changing data encryption keys.

TRIVIAL FILE TRANSFER

PROTOCOL (TFTP)A TCP/IP protocol commonly used for software downloads.

VIRTUAL CPE (VAP) Virtual AP technology multiplies the number of CPEs present within the RF footprint of a single physical access device. With Virtual AP technology, WLAN users within the device.s footprint can associate with what appears to be different CPEs and their associated network services. All the services are delivered using a single radio channel, enabling Virtual AP technology to optimize the use of limited WLAN radio spectrum.

WI-FI PROTECTEDACCESS

WPA employs 802.1X as its basic framework for user authentication and dynamic key management to provide an enhanced security solution for 802.11 wireless networks.

WIRED EQUIVALENTPRIVACY (WEP)

WEP is based on the use of security keys and the popular RC4 encryption algorithm. Wireless devices without a valid WEP key will be excluded from network traffic.

WPA PRE-SHARED KEY

(WPA-PSK)WPA-PSK can be used for small office networks with a limited number of users that may not need a high level of security. WPA-PSK provides a simple security implementation that uses just a pre-shared password for network access.

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GLOSSARY

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INDEX

Aantennas 21

Cconfiguration control 57

Ddiagnosing LED indicators 75DMZ 51

EEthernet on-line counters 44Ethernet port 23

Ffirewall settings 53frequency scanning 42

scanning table 42

Hhardware description 19

Iinitial configuration 31installing the access point 25introduction 17

Kkey features 17

LLAN settings 37LED indicators 22link quality counters 43location selection 25logging out 71

Mmounting on a horizontal surface 26mounting on a wall 27

NNAT settings 49

Ppackage contents 18password 56power connector 23

Rreset button 23resetting the unit 55

Ssecurity settings 47

user registration 47SNTP 38software version control 56system status 66

show registration 68

Vvirtual server 49

WWAN settings 35

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INDEX

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PointMAX™ 3000PointMAX™ 3000VE122009-CS-R01149100000076W

Documents

PointMAX 3000 User Guide GUIDE POINTMAX™ 3000 POINTMAX™ 3000V WiMAX IEEE 802.16e Indoor CPE PointMAX™ 3000 PointMAX™ 3000V E122009-CS-R01 149100000076W