Politeness and deferencePolite behaviour is the way that we could

achieve our goals demonstrating people our good manners by the strategies of courtesy, tact, affect or something like that.

Deferential behaviour related to a person with higher status or associated with specific social situations and is independent of the degree of familiarity that you have with this person.

FacePositive face Negative face

The wish to be liked by society or when others like or approve our ideas.

Face-saving actWhen you are enhancing

the other positive face damaging your face.

The desire to be independent, not imposed by others.

Face-threatening act An act which involve

saying or doing something that could damage the addressee’s positive face

Politeness strategies

Positive strategies: To avoid given some kind of offense to the addressee’s faces, try to avoid a face-threat act protecting his positive face.

Negative strategies: the intention of disagree the listener damaging his/her positive face.

Please, be polite!