Port Phillip Housing Association Ltd

1PROVIDING AFFORDABLE HOUSING FOR THE LOCALS

Port Phillip Housing Association Ltd.AnnuAl RepoRt 2007 - 2008

PORT PHILLIP HOUSINGASSOCiation LTD.

32007 / 2008 PORT PHILLIP HOUSING ASSOCIATION PROVIDING AFFORDABLE HOUSING FOR THE LOCALS2007 / 2008 PORT PHILLIP HOUSING ASSOCIATION PROVIDING AFFORDABLE HOUSING FOR THE LOCALS

Mission Statement

To increase the supply of quality, affordable housing in Metropolitan Melbourne

for people who may otherwise be excluded from the housing market.

We are dedicated to providing housing that is:

Appropriate

Homes are an appropriate size, well located, and are adaptable to meet the specific needs of the household.

Secure

Safe, long-term homes are provided to our residents.

Affordable

Rents are based on affordability principles – either a percentage of income or a reduced market rent.

Attractive

Homes are designed to be smart, environmentally sound, low-maintenance and integrated alongside private housing within the community.

We are committed to community development principles and practice which:

Provides responsive management to our residents.

Enhances personal well-being and strengthens individual lives.

Assists residents to access the resources they need and to connect with their community.

Collaborates with other agencies to achieve our mission.

Aussie Aussie Aussie, Oi Oi Oi!

As a child in Paris, watching Murray Rose swim in the 1956 Melbourne Olympics, Michel decided there and then that he was going to come to Australia to live.

As a young man, when starting his welding certificate, he reaffirmed that decision saying that he was coming to Australia when he was qualified. It took four years of travel, with long periods spent working on cargo ships and several months stranded penniless in Bangladesh, before he finally got here in 1970.

A fringe Melbourne suburb property with 54 animals – ducks, geese, chooks, and a peacock – a messy divorce, two children and work as a boilermaker have all been part of life in Australia.

Ultimately, Michel gravitated to St Kilda. He was in a flat for 10 years until it was sold out from under him. For a while he managed the Oslo Hotel, moved between rooming houses and then ended up in PPHA housing. Having been in other properties where the noise and fights are constant and there are drug problems outside your door, he was happy to find himself at PPHA’s “Fire Station” Rooming House where the room was big and the people were nice.

Now, Michel has transferred to a studio at PPHA’s newest development in Enfield Street. Keeping the blinds open, in the morning the natural light is beautiful, unlike the dark and grey flat that he had for so many years. He says that the “studio is better than a 1 bedroom for me. It is very quiet but not boring. I can sleep in front of the balcony and watch the lights. I have plenty of space but it is not like a square.”

52 years on, Michel again watched swimmers in the Olympics, this time dominated by an American. Unlike that first time, Michel is happy to stay here in his brand new unit and is not inspired to move to China.

Board of Directors 4

Organisation Chart 5

Chairperson’s Report 6

More new “housing for the locals” 7

Demand for housing 8

Resident Profile 9

Resident Survey 10

PPHA Ltd Financial Statements 12

PPH Trust Financial Statements 15

Property Portfolio Table 18

Services and Acknowledgements 19

Cover photo: Pyrmont Rooming House

4 2007 / 2008 PORT PHILLIP HOUSING ASSOCIATION 5PROVIDING AFFORDABLE HOUSING FOR THE LOCALS

Board of Directors

Senior Program Advisor for Acquired Brain Injury Services, Disability Services Division, DHS

Paul has 20 years experience in human services both as a clinician and program manager.

Research and Policy Coordinator, St Vincent de Paul Aged Care and Community Services

12 years experience in policy and project management positions with OoH. Social Policy Advisor roles with VCOSS, and other community service agencies, as well as several years consulting to the sector.

Barrister

Barrister since 1999, principally working in property law, landlord and tenant law and commercial law. Professional associations include: Member of the Victorian Bar; Member of the Law institute of Victoria; Member of the REIV and a long term volunteer of the Western suburbs Community Legal Service.

CHIEF ExECUtIVE OFFICER: Karen Barnett

OPERAtIONS MANAgER: tanya Armstrong, Andrew Stevens

FINANCE & CORPORAtE SERVICES MANAgER:Steve Morris

ASSEt MANAgER: Colin Frauenfelder

FACILItIES MANAgEMENt OFFICER: Simon Hirth

MAINtENANCE OFFICER:Dennis Dunell

HOUSINg SERVICES MANAgER:Joy tansey

tENANCy MANAgEMENt OFFICERS:Amrit Crewe, Kerry Riches, Max Ottaway, Paul Dickerson

ADMINIStRAtION OFFICERS:Maggie tyers, Deborah Reidy

Paul Bolt

MBL, BEc, BSW

Anne Tuohey

BA

Brendan McIntyre

Bachelor of Laws (LL.B), Licensed Estate Agent

Darren Ray

Councillor, City of Port Phillip

Gary Spivak

BA, BSW, Grad Dip UPRMA (Research)

Niki Harley

BA (Hons)

Housing Development Officer, CoPP since 1985

23 years experience in supporting affordable and social housing through development of housing under the Port Phillip Community Housing Program 1985-2006, preparation of the City of Port Phillip’s housing policy and research and facilitation of social housing by social housing providers.

Director of Policy and Public Affairs, Victorian Local Government Association

ten years involvement in housing through peak bodies including founding member of AFHO, Chairperson of NyCH and VLgA representative on the State government’s Ministerial Advisory Council. Elected as Councillor to the CoPP in 1999, serving Mayoral terms from 2002-2003 and 2004-2005.

PPHA tenant for 12 years

Active participation in local community issues with particular interest in housing, arts, childcare and the environment.

Steve is a Director at the growth Areas Authority, a Victorian statutory authority, where he is responsible for policy and strategy. Steve has held senior management positions in both state and local government and has professional experience in town planning, environmental management and economic development.

Steve Dunn

MBA, Grad Dip URP, BA

Staff List

Organisation Chart

OPERAtIONS

MANAgER

FACILItIES MANAgEMENt

OFFICER

MAINtENANCE

OFFICER

tENANCy

OFFICER

tENANCy

OFFICER

tENANCy

OFFICER

tENANCy

OFFICER

ASSEt

MANAgER

HOUSINg SERVICES

MANAgER

ADMINIStRAtION

OFFICER

FINANCE & CORPORAtE

SERVICES MANAgER

CHIEF

ExECUtIVE OFFICER

David Moeller

Chairperson, MBA, BEng (Hons)

Property Developer

David’s career in the urban development industry spans nearly 20 years. From 2002-2005 he was the Development Director of Victoria Harbour, a $1.8B 30Ha Urban renewal precinct of Melbourne Docklands. Prior to that David was the group Operations Manager of Delfin Lendlease.


Parkville Gardens82 units consisting of 1, 2 and 4 bedroom accommodation at the ex-Commonwealth games village in Parkville.

“Pyrmont” Barkly Street, St Kilda35 units for singles consisting of 4 traditional rooming house rooms, 20 studios and 11 one bedroom units.

1B Tiuna Grove, Elwood11 units for older persons consisting of 10 one bedroom units and 1 two bedroom unit.

“Enfield House” Enfield Street, St Kilda35 units for older persons and families consisting of 31 one bedroom and 4 two bedroom units.

2007-2008 has been a progressive year for PPHA, further cementing our activities within

the City of Port Phillip, while also delivering affordable housing beyond our traditional

boundaries. Through this broader footprint we are excited to see our commitment to deliver

‘Housing for the Locals’ coming to life with 160 new homes across St Kilda and Parkville now

available for residents and a further 28 units in the pipeline at McKinnon.

It has certainly been a busy year for PPHA’s

tenancy and maintenance teams with an

additional 163 homes being added to an

already very busy property portfolio:

Chairperson’s Report More new ‘housing for the locals’

In the City of Port Phillip we have further increased housing stock within our traditional operating environment. Activity has been focused on the completion of projects in Enfield Street (35 units for older persons), Barkly Street (35 units for singles), and tiuna grove (11 units for older persons).

We are proud of the standard of housing delivered, yet this is secondary to our ongoing commitment to tenant needs and satisfaction. Resident surveys since 2006 indicate that the vast majority (93%) of our tenants are happy or very happy with their home.

this year we have also stepped beyond the City of Port Phillip, and now have residents in 82 units at Parkville. In addition a purchase of land from glen Eira Council in McKinnon will see the delivery and management of 28 units in partnership with the MS Society.

We have continued to build on several key organisational development objectives set down in 2006-07 and notably this year has seen the Asset Management Framework developed and implemented. this framework is designed to ensure that our housing stock is appropriate and in good condition for our residents.

With a view to ensuring fresh inputs and expertise at Board level we welcome Steve Dunn to the Board. Steve has extensive experience in local government, land use planning and development facilitation. He is currently Director of the growth Areas Authority.

On behalf of my fellow directors I’d like to take this opportunity to sincerely thank Paul Bolt for his 12 years of service to PPHA in the role of Chairman. I’m pleased to report that Paul will remain on the Board so his dedication, guidance and vision will continue to serve as an inspiration to us all.

thank you also to the ongoing dedication of our committed PPHA staff, led by CEO Karen Barnett. It is a testament to Karen and the PPHA team’s combined experiences and leadership that we are in a position to reflect and report on 2007-08 with a sense of achievement and satisfaction, and know that we are well placed to fulfil our objectives for 2008-09.

I’d also like to thank Moss Melbourne for their wonderful donation of Christmas gifts that were shared among PPHA residents. this sort of support from local businesses is invaluable to PPHA endeavours and most importantly allows us to continue to surprise and delight our tenants, to quote an old proverb, it is often the little things that count.

On that note we look forward to continued focus on our broader objectives of delivering quality housing for the locals, without losing sight of our tenants and the detail that makes a difference.

David Moeller

CHAIRPERSON

Love is in the air,every where I look aroundLove is in the air,every sight and every sound….And so it goes for Warren and Lana at Parkville gardens Warren in his 30’s and Lana in her 20’s have known each other since they were kids and have been a couple for 4 years. those first three years were pretty tough. they know all the best routes to avoid traffic and that it is exactly a 20 minute taxi drive for Warren from St Albans to Westmeadows where Lana lived. Warren had been on various lists for a property for six years, but it wasn’t until PPHA offered an appropriate 2BR apartment with an affordable rent that they could begin to make the dream of living together and marriage a reality.

Upon viewing the property, both Lana and Warren and their families were over the moon. At last an opportunity to grasp adulthood and loosen the apron strings of their respective families, proving they can do it on their own. there was a lot to be organised, and as with all new properties there were some initial teething problems. But for 7 months now they have been living as a couple and planning their dream wedding. September 5, 2009 is the big day when they will wheel their chairs side by side down the aisle.

Parkville gardens

At 30 June 2008 PPHA had 882 applicants on the waiting list – a significant increase

from last year with over 200 additional people seeking access to our housing. Demand

continues to be predominantly for 1 bedroom accommodation from low income singles,

with 83% of all applicants receiving Centrelink payments.

During the year PPHA managed 454 dwellings, with an additional 81 units handed over

during May, June and July 2008 at the completion of Enfield St, Ormond Road and Barkly

St projects. 79% of the primary residents are over the age of 41 and 62% of all primary

residents are male.

Demand for Housing Resident Profile

age income

HouseHold Type gender

income lengTH of sTay

Housing Type age

62%38%

35%

25%68%

2%

12%

26%

29%

31%

13%

9%

5%5% 8%

21%

26%

45% 19%

19%

2%

3%

14%

83%

Rooming House RoomStudio3/4 Bedroom2 Bedroom1 Bedroom

Under 21Over 7055-6922-4041-54

Couple/SharerFamilies

Single Older Persons (55+)Singles

Under 2122-4041-5455-69Over 70

Other

Wages

Centrelink

38% 1-2 years

18% 3-5 years

9% 6-10 years

13% >10 years

22% <6 Months

1%

16%

83%

Other

Wages

Centrelink

FemaleMale


Resident Survey

As part of our ongoing commitment to improving the housing services we offer, PPHA

undertook a survey of all residents throughout the year. 460 residents were either mailed

or hand delivered a survey and we received a fantastic response with over 40% returned.

A small sample of the results is outlined below.

Short term (<1 year)

Medium term (1-5 years)

Long term (over 5 years)

Always

Private RentalHomelessEmergency/CrisisSupported Accomm.Other PPHA PropertyOwn HomePublic HousingOther

Very happy or happyUnhappy or very unhappyOK

WHaT Type of accommodaTion did you live in before?

HoW long do you THink you Will sTay in your currenT ppHa accommodaTion?

HoW do you feel abouT your presenT accommodaTion?

5%

20%

62%

73%6%

21%

13%

One tenant stated that “I cannot think of any reason that would make me want to move from here”.

good or Very goodFairPoor or Very Poor

does ppHa make iT easy for you To access our services and conTacT us?

87%

2%

11%

A typical response was “PPHA is helpful in every way – it is easy - pick up the phone and ring, instant access”.

HoW Would you raTe your level of saTisfacTion on THe folloWing?


HoW do you THink ppHa responds To mainTenance requesTs?

79%

17%

4%

“I understand the maintenance people have a lot on their plates. they get things done asap and I appreciate that”.


HoW Would you describe THe Way Tenancy Workers lisTen To you WHen you reporT an issue, concern or complainT?

76%

18%

6%

“...they get to and do things as needed; they don’t stumble around and each reaction is immediate”.

More and more applicants are seeking refuge from spiralling private rentals.

One tenant responded: “I am happy with my accommodation as I feel secure for the first time in 35 years of rental accommodation and so I feel settled. It feels like my home”.

One rooming house resident responded: “I don’t like living in rooming houses very much, but I must say that this would have to be the most stable, quiet and friendly rooming house I’ve lived”.

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We are delighted to see that the level of

satisfaction is generally high. The biggest

problem is noise, mostly in our rooming

houses where satisfaction levels were

10% lower than for general tenancies.

The second biggest issue was security,

but our rooming house residents are

feeling slightly more secure (66% satisfied)

compared with 62% of general tenancies.

Rooming house residents (62%) were less

happy with the size of their property than

were general tenants (91%).

0%

20%

40%

60%

80%

100%

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Size

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pro

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Des

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Not SureLow/Very LowVery High/High

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Secu

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Property characteristic



porT pHillip Housing associaTion limiTed

balance sHeeT as aT 30 June 2008

2008 2007

$ $

ASSEtS

CURRENt ASSEtS

Cash and cash equivalents 1,373,904 2,106,862

trade and other receivables 316,045 91,821

TOTAL CURRENT ASSETS 1,689,949 2,198,683

NON-CURRENt ASSEtS

Financial assets 5,000 5,000

Property, plant and equipment 52,382,938 17,640,460

TOTAL NON-CURRENT ASSETS 52,387,938 17,645,460

TOTAL ASSETS 54,077,887 19,844,143

CURRENt LIABILItIES

Trade and other payables 6,780,880 1,028,949

Short term provisions 132,237 102,700

TOTAL CURRENT LIABILITIES 6,913,117 1,131,649

NON-CURRENt LIABILItIES

Trade and other payables 5,000,000 -

TOTAL NON-CURRENT LIABILITIES 5,000,000 -

TOTAL LIABILITIES 11,913,117 11,316,49

NET ASSETS 42,164,770 18,712,494

EQUIty

Retained earnings 42,164,770 18,712,494

Reserves - -

TOTAL EQUITY 42,164,770 18,712,494


income sTaTemenT for THe year ended 30 June 2008

2008 2007

$ $

Revenue from government and other grants 1,728,750 3,565,000

Other revenue 23,506,227 1,529,427

Employee benefits expense (876,774) (712,174)

Depreciation and amortisation (25,576) (24,343)

Finance costs (197,171) -

Repairs, maintenance and vehicle running expense (420,247) (192,847)

Audit, legal and consultancy expense (102,317) (111,368)

Administration expenses (160,616) (91,760)

Surplus before income tax 23,452,276 3,961,935

Income tax expense - -

Surplus after income tax 23,452,276 3,961,935

14 2007 / 2008 PORT PHILLIP HOUSING ASSOCIATION 15PROVIDING AFFORDABLE HOUSING FOR THE LOCALS2007 / 2008 PORT PHILLIP HOUSING ASSOCIATION


casH floW sTaTemenT for THe year ended 30 June 2008

2008 2007

$ $

CASH FLOW FROM OPERAtINg ACtIVItIES

Receipts from customers and stakeholders (or government) 25,175,214 4,900,595

Payments to suppliers and employees (1,620,934) (941,763)

Interest received 59,763 106,789

Finance costs (197,171) -

Net cash generated from operating activities 23,416,872 4,065,621

CASH FLOW FROM INVEStINg ACtIVItIES

Payment for property, plant and equipment (34,749,830) (3,044,638)

Net cash used in investing activities (34,749,830) (3,044,638)

CASH FLOW FROM FINANCINg ACtIVItIES

Capital Grants & borrowings 10,600,000 -

Net cash generated from (used in) financing activities 10,600,000 -

Net increase in cash held (732,958) 1,020,983

Cash at the beginning of the financial year 2,106,862 1,085,879

Cash at the end of the financial year 1,373,904 2,106,862

porT pHillip Housing TrusT

income sTaTemenT for THe year ended 30 June 2008

2008 2007

$ $

Revenue 1,914,390 1,772,443

Other income 34,321,821 1,596,950

Other expenses (44,076) (34,165)

Administration expenses (8,008) (11,048)

Maintenance & property expenses (710,245) (608,079)

Property Management fee (1,200,000) (1,001,680)

Net (loss) surplus attribute to Trust 34,273,882 1,714,421

Total net surplus (loss) attributable to Trust 34,273,882 1,714,421



balance sHeeT as aT 30 June 2008

2008 2007

$ $

ASSEtS

CURRENt ASSEtS

Cash and cash equivalents 1,410,452 1,934,148

trade and other receivables 914,026 795,931

TOTAL CURRENT ASSETS 2,324,478 2,730,079

NON-CURRENt ASSEtS

Property, plant and equipment 37,172,164 2,109,558

TOTAL NON-CURRENT ASSETS 37,172,164 2,109,558

TOTAL ASSETS 39,496,642 4,839,637

CURRENt LIABILItIES

Trade and other payables 106,773 123,649

TOTAL CURRENT LIABILITIES 106,773 123,649

NON-CURRENT LIABILITIES

TOTAL NON-CURRENT LIABILITIES - -

tOtAL LIABILItIES (excluding net assets) 106,773 123,649

Net assets attributable to trust 39,389,869 4,715,987

TOTAL LIABILITIES (including net assets) 39,496,642 4,839,636


casH floW sTaTemenT for THe year ended 30 June 2008

2008 2007

$ $

CASH FLOWS FROM OPERAtINg ACtIVItIES

Receipts from customers and stakeholders 36,176,742 3,288,736

Payments to suppliers and employees (2,097,300) (1,642,115)

Interest received 59,469 80,659

Net cash (used in) provided by operating activities 34,138,911 1,727,280

CASH FLOWS FROM INVEStINg ACtIVItIES

Acquisition of property, plant and equipment (35,062,607) (365,016)

Net cash used in investing activities (35,062,607) (365,016)

CASH FLOWS FROM FINANCINg ACtIVItIES

Capital contribution 400,000 400,000

Net cash provided by financing activities 400,000 400,000

Net (decrease) / increase in cash held (523,696) 1,762,264

Cash at beginning of financial year 1,934,148 171,884

Cash at end of financial year 1,410,452 1,934,148

1986 TIUNA GvE, ELwOOD 8 8 8

1987 DANDENONG RD, EAST ST KILDA (“BROxTED”) 10 1 1 12 12

1990 MILTON ST, ELwOOD 6 3 21 9

1990 TENNYSON ST, ELwOOD (“RAvELSTON”) • 19 1 20 20

1992 BRIGHTON RD – SCOTT ST, ELwOOD (“FIRE STATION”) 10 10 10

1993 CARLISLE ST, ST KILDA • 12 12 12

1994 GROSvENOR ST – BRUNNING ST, EAST ST KILDA 10 8 2 32 20

1996 ARGYLE ST, ST KILDA • 9 5 2 35 16

1996 BALLUK wILLAM CRT, ST KILDA • 21 9 15 1 10 98 56

1999 BELFORD ST, ST KILDA 2 2 2

2000 LITTLE GREY ST, ST KILDA (“THE REGAL”) 39 10 49 49

2001 ALBION ST, BALACLAvA (“JOHN CRIBBES HOUSE”) • 29 8 5 42 42

2003 INKERMAN ST & GREEvES ST, ST KILDA (“INKERMAN OASIS”) • 9 11 1 1 6 44 28

2004 BARKLY ST, ST KILDA (“CHELMSFORD”) • 8 13 15 36 36

2004 LIARDET ST & NOTT ST, PORT MELBOURNE 6 6 6

2005 PRINCES ST, PORT MELBOURNE (“ExCELSIOR HALL”) • 15 15 15

2006 MARLBOROUGH ST, BALACLAvA (“wOODSTOCK”) • 14 4 12 1 31 31

2007 PARKvILLE GARDENS • 12 45 14 11 169 82

2008 BARKLY ST, ST KILDA (“PYRMONT”) • 4 20 11 35 35

2008 ENFIELD ST, ST KILDA (“ENFIELD HOUSE”) • 31 4 39 35

2008 ORMOND RD, ELwOOD • 9 1 1 12 11

ToTal 112 93 26 16 133 18 68 69 728 535

2BR 3BR 4BR RHRooM

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19PROVIDING AFFORDABLE HOUSING FOR THE LOCALS18 2007 / 2008 PORT PHILLIP HOUSING ASSOCIATION

financial

Jeff garnet, Lindsay Brown & Associates

Legal

Andrew Boer, Murray Baird, Moores Legal

Construction

Barkly St, St Kilda – Michael McKenna Architecture & Interiors, Anderson Construction group Pty Ltd

tiuna grove, Elwood – Leo De Jong Architects, McCorkell Construction Pty Ltd

Enfield St, St Kilda – Stoll-Long Architecture, Oakbeech Pty Ltd

Marketing

OBM Advertising

Community

good Shepherd youth & Family Service

Inner South Community Health Centre

Wintringham (Aged Care Packages)

Royal District Nursing Service

Sacred Heart Mission

Argyle Street Housing Service

Junction Clinic Crisis Assessment team

Port Phillip Community group

Kate Incerti, Housing Information and Support Worker, City of Port Phillip Domiciliary Services

Consultants

Hal Bisset, David Moeller, Neil youren, tim Liston, Affordable Housing Solutions

Mark Quinn, Mark Attwood, Rider Levett Bucknall

Services Acknowledgements

Mark Dall, Michael Papadopoulos, Peter Andrews, Office of Housing, Housing Sector Development

Anthony Hardy, Michael Forbes, Mark Hamilton-Smith, Sue Bell, Housing Agencies Registrar

James Dammon, Major Projects Victoria

Staff and colleagues, Community Housing Federation of Victoria

OBM Advertising for production of this Annual Report

Photography

trevor Mein, Mein Photos, Peter glenane Photography, Major Projects Victoria©

Tenant StoryFor the young game players, calling a 24hr internet café home may sound like paradise but the reality is something else. All your worldly belongings gathered around you and lights that never go off – no security, no safety, no door to close on the world. this was the life of one 21 year old before securing housing with PPHA.

Steve heard about PPHA because his mother lived in one of our properties in St Kilda. We were able to offer Steve accommodation in a rooming house where he made friends and was able to foster a sense of family and support amongst the other residents.

Sensing how Steve’s life was turning around, a support worker was able to help him secure a traineeship which offered employable life skills in the hospitality industry. the highlights for Steve have been his selection as a role model and mentor for newer trainees, and being interviewed for the tV program Postcards. His mum was very excited to see him on ‘the box’.

Since then Steve has moved in with a friend and he seems happier and more confident. He is feeling a little nervous as the training program nears an end, but has supports in place to help him in his search for ongoing employment. He has found inner strengths and confidence to deal with what life throws at him, including the recent death of his mother.

Without the stability of PPHA accommodation Steve believes he would not have come this far. Should he again need our assistance, we would be very happy to have him back.

Port Phillip Housing Association Ltd. Suite 6/22-28 fitzroy Street St Kilda, ViC 3182

Ph: (03) 9534 5837 fax: (03) 9534 8636 Email: [email protected] Web: www.ppha.org.au

Port Phillip Housing Association Ltd ABN 13 116 093 004

as Trustee for Port Phillip Housing Trust ABN 19 604 981 200PORT PHILLIP HOUSING

ASSOCiation LTD.

Documents

Port Phillip Housing Association Ltd