1
Design & Dev. L3 Super User You (End User) How do I get support? Post Hypercare (26 June 2017) Post-Hypercare Support (26 June 2017) ATLAS Production Operations L2 Visit Service Now Who are my Super Users? Where else can I get help? 1) Speak to your upline 2) View training by typing ‘ATLAS Now’ in your browser Karen Lee Yin Yin [email protected] Yujin Shin [email protected] Yeoh Kim Kiat [email protected] Vaani Elengoe [email protected] Nurussa'Adah Kamarulzaman [email protected] P2P Jimmy Chan Chee Meng [email protected] Yeannie Cheng Yin Nee [email protected] Monika Matula [email protected] O2C/Bonus Hannah Pang Siew Kim [email protected] Lim Yee Kim [email protected] Hiromi Kurata [email protected] R2R Step 1: Speak Step 2: Login to Service Now if your Super User can’t resolve the issue Call 1888 for urgent issues. Production Support Team addresses the issue

Post-Hypercare Support (26 June 2017) How do I get … · Post-Hypercare Support (26 June 2017) ATLAS Production Operations Visit Service Now Who are my Super Users? ... [email protected]

  • Upload
    lecong

  • View
    213

  • Download
    0

Embed Size (px)

Citation preview

Design & Dev.L3

Super User

You(End User)

How do I get support?Post Hypercare (26 June 2017)

Post-Hypercare Support (26 June 2017)

ATLASProduction Operations

L2

Visit Service

Now

Who are my Super Users? Where else can I get help?1) Speak to your upline2) View training by typing ‘ATLAS Now’ in your browser

Karen Lee Yin [email protected]

Yujin [email protected]

Yeoh Kim Kiat [email protected]

Vaani [email protected]

Nurussa'Adah [email protected]

P2PJimmy Chan Chee Meng [email protected]

Yeannie Cheng Yin [email protected]

Monika Matula [email protected]

O2C/BonusHannah Pang Siew [email protected]

Lim Yee Kim [email protected]

Hiromi Kurata [email protected]

R2R

Step 1: Speak

Step 2: Login to Service Now if yourSuper User can’t resolve the issue

Call 1888 for urgent issues.

Production Support Team addresses the issue