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Potential PhD Supervisors
Prof. John Ap Email: [email protected]
Brief Bio:
John Ap Ph.D. (Texas A&M) is a Professor in Tourism Management. His primary priority
with research & publications is quality not quantity & he is internationally known for his
research & publications on tourism impacts. Prof. Ap started his academic career at HK
PolyU having spent 21 years there. Before joining IFTM in 2016, he worked at Stenden
University Qatar and prior to becoming an academic, he worked 11½ years as a town
planner specialising in recreation & tourism.
Areas of Research Interest:
Impacts of Tourism & Events (community perceptions)
Social, Cultural & Heritage Aspects of Tourism
Social Psychology of Tourist & Consumer Behaviour
Tourism Planning
Theme Parks & Attractions
Prof. Wilco Chan Wai Hung Email: [email protected]
Brief Bio:
Prof. Chan received cross-disciplinary education in the areas of geography, accounting,
hotel management and hotel facilities based engineering. Thus he has conducted a wide
spectrum of research including edutainment in tourism, hospitality technology, CSR reports,
indoor air quality, benchmarking hotel HVAC systems, sustainability, silver hair tourism or
hospitality, environmental certification, exhibition and convention centers, REIT, hotel
accounting framework, human resource, loyalty programs, plus energy saving study on heat
pumps, solar-control film, kitchen roasters, lighting, renewable energy facilities and water
saving.
Areas of Research Interest:
Novel tourism product design /development
CSR/ESG report
Compare hotel schools/ dedicated training hotels
Sustainability
Condominium hotel
Prof. Dioko Leonardo Anthony Najarro Email: [email protected]
Brief Bio:
Leonardo A.N. Dioko, Ph.D., or Don to many, is Professor at the Macao Institute for Tourism
Studies (IFTM) and Director of IFTM’s Tourism Research Center (itrc.IFTM.edu.mo),
which conducts research studies about Macao’s tourism development, trends, and relevant
social issues. Chief of these are research projects commissioned by the Macao S.A.R.
Government, especially those relating to Macao’s tourism carrying capacity and studies with
policy implications. In addition to public policy research, Don’s scholarly work cover
destination branding and tourism marketing, assessing and managing the impacts of rapid
tourism growth, sustainable issues for cultural and heritage resources, and examining
visceral aspects of travel behavior and psychology.
Areas of Research Interest:
Destination branding and marketing
Travel behavior and the social-psychology of travel
Tourism and public health issues
Tourism and inequality
Public versus private actors and agency in tourism development
Dr. Sandeep Basnyat Email: [email protected]
Brief Bio:
Sandeep holds a PhD Degree in tourism from the University of Otago, New Zealand. He has
been teaching Marketing, Organizational Behaviour and Cultural Issues in Tourism in
IFTM.
Areas of Research Interest:
Work and working conditions
Emotion and emotional labour
Employee relationships
Labour sustainability
Gender issues
Dr. Ali Bavik Email: [email protected]
Brief Bio:
Ali Bavik is an Assistant Professor at the Macao Institute for Tourism Studies (IFTM). Bavik
completed his Ph.D. at the University of Otago, New Zealand. He has several popular,
published journal articles and conference papers on topics related to hospitality
management. Recently, one of his research recognized as the ‘Outstanding Author
Contribution Award’ winner by Emerald under the Literati Network Awards for Excellence
2017. Currently, he is serving in the editorial board of the Journal of Hospitality and
Tourism Insights.
Areas of Research Interest:
Hospitality management
Organizational culture
Corporate social responsibility (CSR)
Leadership
Dr. Henrique Fátima Boyol Ngan Email: [email protected]
Brief Bio:
Prior to joining IFTM, Henrique was responsible for the creation and implementation of
corporate training and development solutions. He has taught courses in the fields of social
psychology, psychology of work, human resource management, organizational behavior and
consumer behavior. His research interests include job satisfaction and promotion
perceptions, advertising effectiveness, emotional display in service marketing, psychological
pricing. Articles on these subjects have been published in various journals indexed in SSCI.
Other projects include consultancy for the Macao SAR government on personnel planning
and man-power demand forecasting.
Areas of Research Interest:
Eye-tracking
Consumer Behaviour
Human Resources Management
Organizational behavior
Psychology
Dr. Yvonne Chen Yi Fan Email: [email protected]
Brief Bio:
Dr. Yvonne Chen is a learning and development professional with over 10 years of
experiences in the education and hospitality industry. Before joining IFTM, she worked in
the corporate office of Galaxy Entertainment Group. At IFTM, Dr. Chen is teaching both
daytime and evening courses in the area of hotel management.
Areas of Research Interest:
Service quality management
Electronic word-of-mouth
Customer satisfaction
Hotel management
Service marketing
Dr. Jenny Guan Jieqi Email: [email protected]
Brief Bio:
Dr. Guan received PhD, MBA and BBA degrees from the Faculty of Business Administration,
University of Macau. Previously, she worked for Monetary Authority of Macao (AMCM) and
one of the Big-4 accounting firms, providing assurance services to companies from more
than 10 different industries, such as retail, tourism, hospitality and gaming sectors. She also
has conducted a number of consultancy projects for the Macao government and local
associations. Besides, she has published research papers in several international
conferences and SSCI journals and her book and book chapters have appeared in renowned
publishing houses such as Palgrave Macmillan and Routledge.
Areas of Research Interest:
CSR and sustainability;
International business;
Logistics and transport;
Corporate governance;
Capital market reaction
Dr. Imon Sharif Shams Email: [email protected]
Brief Bio:
Dr. Sharif Shams Imon specialises in World Heritage and heritage tourism management. His
teaching and research experience spans more than 24 years, and he has been a consultant
for heritage and tourism management projects by UN bodies and governments in 14
countries. Currently, he is the academic coordinator of Heritage Management and Tourism
Business Management programmes at the Macao Institute for Tourism Studies and a visiting
faculty at the University of Hong Kong. He has published more than 40 articles in books,
journals and conference proceedings. His research works focus on sustainable tourism in
historic cities, community engagement in heritage management, heritage impact assessment
and heritage interpretation.
Areas of Research Interest:
Community involvement in heritage management
Sustainable tourism in historic cities
Socio-cultural impacts of tourism
Visitor experience through interpretation activities
Intangible cultural heritage
Dr. Yan Io Man U Email: [email protected]
Brief Bio:
Holding MBA and Ph.D degrees from the University of South Australia, Australia.
Teaching “Consumer behavior” “Lodging management”, and supervising student
thesis at IFTM.
Sitting on a number of academic and industrial committees, and judge panels of
scholarship and research awards.
Published over 40 articles in academic journals, conferences, newspaper, and books.
Being the trainer of UNESCO Cultural Heritage Specialist Guide.
Areas of Research Interest:
Tourist behavior
Tourist psychology
Cultural heritage tourism
Hotel management
Business events
Dr. Frances Kong Weng Hang Email: [email protected]
Brief Bio:
She received her master's degree from the University of Northumbria at Newcastle, U.K.,
and later obtained her Ph.D. from Nottingham Trent University, U.K. She has taught the
tourism-related courses over 15 years. She has collaborated actively with different
researchers, and much of her work has been on improving the tourism development in
Macao.
Areas of Research Interest:
Destination management
Tourism planning
Tourist behaviours
Dr. Andy Kuo Chen Feng Email: [email protected]
Brief Bio:
Dr. Kuo received his Ph.D. from Purdue University in hospitality and tourism management.
Before coming to IFTM, he was chairman of the hospitality management department at
Tunghai University in Taiwan. Dr. Kuo has held several consulting positions in the
hospitality area, including being a foodservice operations consultant for the 2009 Kaohsiung
World Games and the 2017 Taipei Summer Universiade. Also, he acted as a management
consultant for the 85 Sky Tower Hotel.
Areas of Research Interest:
Food well-being
Menu re-engineering
Computer simulation in tourism and hospitality
Operations management
Dr. Cindia Lam Email: [email protected]
Brief Bio:
Dr. Cindia is the Assistant Professor and Academic Coordinator of the Evening Degree
Programmes of Macao Institute for Tourism Studies (IFTM). She graduated from University
of Southern Queensland (Australia) with a Bachelor of Science, completed her Master degree
at Heriot-Watt University (England) and earned her Ph.D. from the Catholic University of
Portugal (Portugal). Dr. Lam specializes in teaching service quality management and
accounting related courses. Her research focuses on tourism and hospitality areas that spans
from the development of tourism products (including medical tourism, wine tourism) and
corporate social responsibility (CSR), psychologic wellbeing of employees and customer
behavior, as well as smart tourism. She has supervised undergraduate degree thesis for
years.
Areas of Research Interest:
Corporate Social Responsibility
Smart Tourism
Tourism Products
Wellbeing of Employees
Dr. Suna Lee Email: [email protected]
Brief Bio:
Suna Lee has just joined IFTM in October this year. She previously worked at Hong Kong
Polytechnic University and Kansaigaidai University in Japan as an assistant professor.
Areas of Research Interest:
Hospitality marketing
Consumer behavior
Corporate social responsibility (CSR)
Lodging operation
Hotel management
Dr. Simon Lei Kong Email: [email protected]
Brief Bio:
Simon Lei has joined IFTM since 2009. Prior to that, he had held various supervisory
positions in several multinational firms/organisations, covering the sectors of computer
software, public utility, casino hotel and education respectively. He obtained his doctoral
degree in Hotel and Tourism Management in 2018.
Areas of Research Interest:
Information systems for tourism & hospitality
ICT innovation
Internet, e-commerce & social media
Dr. Clara Lei Weng Si Email: [email protected]
Brief Bio:
Clara received her PhD in International Business from the University of Leeds in the United
Kingdom. Prior stepping into the academia, Clara worked in the industries for some years
and took part mostly in marketing and event management.
Areas of Research Interest:
Her research interests rest on event management, event management education,
international business, especially focusing on the impacts from overseas investors in the
hospitality industry.
Dr. XiangPing Li Email: [email protected]
Brief Bio:
Dr. Xiangping Li is currently an Assistant Professor at the Macao Institute for Tourism
Studies. She earned her Ph.D. in Hospitality and Tourism Management at Virginia
Polytechnic Institute and State University, and a Master Degree from the University of
Hawaii, Manoa. She has published in top tier tourism journals. She has also won multiple
government projects as principal investigator or co-investigator.
Areas of Research Interest:
Her research interests include sustainable tourism development, tourist behavior and
destination marketing.
Dr. Connie Loi Kim Ieng Email: [email protected]
Brief Bio:
Dr. Connie Loi’s career has brought her full-circle. Dr. Loi studied Tourism Business
Management at IFTM (with a specialisation in Hotel Management). She subsequently
received a PhD in Tourism from James Cook University in Australia after pursuing a
Master’s degree in Financial Management from University of London. Her research
interests mainly lie in the tourist behavior and destination management aspects. Results of
her research appear frequently in international academic journals and in conference
proceedings in the field of tourism and hospitality.
Areas of Research Interest:
Tourist Behaviour
Destination Marketing
Tourist/Hotel Guest Satisfaction
Service Quality
Tourism Product Management
Dr. Fernando Lourenco Email: [email protected]
Brief Bio:
After completing the BA in Product & Furniture Design in a top UK design school (Kingston
School of Art) and completing MSc in Manufacturing, Design & Sustainability in an
industrial university (Cranfield University), he worked as a freelance designer. He later
completed a MRes, PhD and Postdoctoral research in Entrepreneurship and Sustainability
Education with full scholarship and joined Manchester Metropolitan University Business
School (MMUBS) in 2008 as a Senior Lecturer & Unit Leader. In 2009 he was awarded the
National Enterprise Educators Award (UK). In 2012 he returned to Macao after spending
16 years in the UK to join the Macao Institute for Tourism Studies as an Assistant Professor,
he is currently teaching Tourism Retail and Marketing Business Project, Store Design &
Visual Merchandising and Entrepreneurship. He has developed and is also developing a
range of enterprises with a number of partners, stakeholders and entrepreneurs and he
contributes to various associations in Macao.
Areas of Research Interest:
Entrepreneurship
Sustainable development
Ethics and responsibility
Creativity
Social issues
Dr. Jim Luo YiXin Email: [email protected]
Brief Bio:
Dr. Jim Luo is an Assistant Professor at IFTM, where he teaches subjects of year 1, 2 and 4
and does research. Jim has spent some 15 years teaching/researching in universities in New
Zealand, Hong Kong and Macao. He was a best-paper award winner of an international
hospitality conference years ago. Before joining academia, Jim was a veteran practitioner
of the tourism industry.
Areas of Research Interest:
Human Resource Management
Strategic Management
Tourism’s Impacts on Community
Motivation Theories
China related topics
Dr. Jack Ly Tuan Phong Email: [email protected]
Brief Bio:
Jack completed his Ph.D. at the Hong Kong Polytechnic University. He has some published
journal articles and conference papers in topics related to national park management model
in Vietnam and China, ecotourism development, museum management. His teaching area
has been mainly tourism and culture related subjects. He is now teaching tourism, marketing,
casino and management subjects in IFTM.
Areas of Research Interest:
Ecotourism
National park model management
Cultural heritage management
Tourism development in South East Asia
Museum development
Dr. Christy Ng Yen Nee Email: [email protected]
Brief Bio:
Dr. Christy Ng received her Ph.D. in Hospitality Administration from the Oklahoma State
University, USA. She has research interests in relationship marketing, customer satisfaction,
job satisfaction, and service quality.
Areas of Research Interest:
Customer satisfaction
Service quality
Relationship marketing
Job satisfaction
Dr. Shanshan Qi Email: [email protected]
Brief Bio:
Dr. Qi Shanshan is an invited assistant professor at the Macao Institute for Tourism studies.
Her research interests include computer technology applications in tourism, Smart tourism
development and destination branding and marketing. In the past 7 years, Shanshan has
completed several research projects with multiple publications in related field.
Areas of Research Interest:
IT applications in tourism industry
Destination development
Smart tourism development
High technologies in hotels
Destination branding
Dr. Eve Ren Liangping Email: [email protected]
Brief Bio:
Assistant Professor / Academic Coordinator for the Tourism Retail and Marketing
Management Program (also to oversee business Management subjects)
Editorial board member of Journal of Global Scholar in Marketing Science
Editorial board member of Journal of Hospitality and Tourism Cases
She has published in top hospitality journals multiple times, and has edited textbooks
in hospitality and tourism. She has worked full time in the hospitality and tourism
industry in her early career.
Areas of Research Interest:
Eve’s research interest includes strategic management, hotel studies, tourist consuming
behavior, and hospitality education.
Dr. Vinnicombe Thea Edith Email: [email protected]
Brief Bio:
Highest academic qualification: PhD, Economics, University of Queensland.
Teaching experience prior to IFTM.
A. University of Applied Science, Fulda, Germany. Teaching Economics and International
Economics at Masters and Undergraduate levels. Supervision of Undergraduate and
Masters thesis.
B. University of the Sunshine Coast, Australia. Teaching UG and MBA
C. University of Balamand, Lebanon, teaching UG and Masters.
D. Ngee Ann Polytechnic, Singapore.
Areas of Research Interest:
Economic valuations related to the tourism sector. Examples include economic
impacts of festivals and events and costs and benefits of tourism.
Motivations of volunteers (or participants) at festivals and events.
Gambling related crime and/or pathological gaming and its impacts.
Dr. Louis Vong Tze Ngai Email: [email protected]
Brief Bio:
Louis Vong teaches management courses including HRM and Strategic Management. He
has also provided consultancy services to firms affiliated with the service sector. Before
joining the Institute, he worked in an airline in the area of market planning.
Areas of Research Interest:
Place research
– sense of place; place attachment
HR-related topics
– job stress
– work-life-balance
Dr. Penny Wan Yim King Email: [email protected]
Brief Bio:
Dr. Wan has taught a range of tourism, hospitality, casino gaming and urban planning
subjects and supervised student dissertation at the tertiary level. She is a tourism consultant
with diverse project experience and has provided trainings to hotel casinos and integrated
resorts in Macao. She is one of the main contact points for people who want to know more
about Macao's tourism and urban planning, impacts of tourism and integrated resort
management. Dr. Wan is interested and familiar with various forms of qualitative research
and has published regularly in international journals.
Areas of Research Interest:
Sustainable tourism
Integrated resort management
Heritage management
Hospitality services
Tourism and urban planning & development
Dr. Cora Wong Un In Email: [email protected]
Brief Bio:
Dr. Cora Un In Wong received her Ph.D. from the University of Waikato New Zealand and
she has joined IFTM since 2005. Cora teaches History of Macao and subjects related to
heritage studies and guiding interpretations. Dr. Wong has published widely in
internationally reputable journals in the field, including Annals of Tourism Research,
Tourism Management, Journal of Travel Research, Journal of Sustainable Tourism and
Tourism Geographies.
Areas of Research Interest:
Pilgrimages and religious tourism,
Cultural heritage interpretation
Post-colonialism
Tourist travel experience
Dr. Hazel Xu YueYing Email: [email protected]
Brief Bio:
Hazel Xu joined IFTM in 2012, before which she had been a lecturer from 2009-2012 in the
School of Tourism Management of Sun Yat-sen University. Hazel has 4-year working
experience in the tourism industry in Hainan Island, China, and 2-year experience in the
logistics industry in Los Angeles, USA and Shanghai, China. Hazel has worked as the
primary investigator for three consultancy projects, two funded by the Macao Government
Tourism Office and one funded by the Macao Trade and Investment Promotion Institute
(IPIM). She was a member of Macao MICE Committee (2014-2016)
Areas of Research Interest:
Marketing for hospitality and tourism
Event management
Tourist shopping behaviors
Green events
Event sponsorship and marketing
Dr. June Yang Hui Jun Email: [email protected]
Brief Bio:
Dr. June Yang received both her master and doctoral degrees from The Hong Kong
Polytechnic University. She won twice the Best Paper Award at two prestigious international
conferences in Singapore and Cyprus respectively. Dr. Yang has working and teaching
experiences in the hospitality field in Hong Kong, Macao and the Chinese Mainland for over
fifteen years. Apart from teaching the courses at both master and undergraduate levels in
Hong Kong and Macao, she also supervised doctoral dissertations.
Areas of Research Interest:
Dr. Yang’s research interests include Hotel and Tourism Education, Human Resource
Management in Hospitality, Tourism Management and Event Management.
Dr. Max Zhao Weibing Email: [email protected]
Brief Bio:
Dr. Zhao has published widely in internationally reputable journals in the field, including
Annals of Tourism Research and Tourism Management. In addition to scholarly research,
he is also active in conducting policy and applied research and has assisted a range of
government agencies, NGOs and corporations in improving their practices and strategic
planning.
Areas of Research Interest:
Destination marketing and management
Tourism and human development (pro-poor tourism/volunteer tourism)
Regional collaboration and partnership (particularly in GBA)
Educational tourism
Socioeconomic impacts of gambling
Dr. Jingjing Yang Email: [email protected]
Brief Bio:
Dr. Yang has international teaching experience, in UK, China and New Zealand. She has
worked not only in academics, but also in government, tourism industry, tourism planning
and consultancy. Working with multiple stakeholders in multiple fields in multiple countries
equip her with multiple approaches to understand tourism and research tourism. Her
achievement in tourism is evidenced by honors and professional distinctions, publications
of books and articles on high impact international journals, delivering international and
national conference keynote speeches and seminars, and participating in advisory and
review bodies. She looks forward to working with students and she regards this as a mutual
learning process.
Areas of Research Interest:
Greater Bay Area tourism
Tourism development
Collaboration and conflict in tourism
Tourism impacts
Niche tourism (e.g. ski tourism)
Dr. Joe Zhou Yong Email: [email protected]
Brief Bio:
Dr. Joe Yong ZHOU had years of hotel industry experience after completing his bachelor's
degree in Tourism. Thereafter he obtained MSc in Tourism Planning and Ph.D. in tourism.
Joe devotes himself to tourism higher education in Macao since then and teaches a variety
of tourism courses at both undergraduate and graduate levels and supervises graduate
student dissertations.
Areas of Research Interest:
Dr. Zhou pursues research in the fields of tourism impact analysis, destination and
community development, MICE and event management, and tourist behavior analysis.
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