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In This Chapter
> Sustainability and management plans
> Maintenance> Tenant and resident relations and
education> Tenant improvements and
renovations> Transportation
2-1
Sustainability and Management Plans
2-2
> Plan should contain– Results of walk-through– Benchmarking and goals– Costs and benefits– Process for tracking results, reporting
progress, and adjusting plan– Long-term sustainability goals
> Present options and optimize budget> Management fees
Maintenance Staff
2-3
> Provide education and training> Ensure continual buy-in
– Provide ongoing education– Share results– Celebrate success
> Implement incentive program> Involve staff> Cultivate sense of pride and ownership
Maintenance Plans
2-4
> Integrate sustainable O&M into entire maintenance plan
> Develop sustainability section
> Sample contents
2-5
> Tune equipment regularly> Install equipment properly> Use automated controls> Reduce waste> Optimize IEQ> Consider day cleaning> Clean building with green-certified
products
Policies and Procedures
Sustainable Purchasing
2-6
> Environmentally Preferable Purchasing (EPP)– Cost effectiveness– Life-cycle environmental impact– Environmental attributes
> All materials necessary for property operations
Retrocommissioning
2-8
> Performance of building systems> O&M practices and staff approaches to O&M> Benefits of retrocommissioning
– Reduced operating expenses– Improved IAQ– Enhanced asset value– Optimized life-cycle economic performance– Prevention of premature equipment failure– Identification of safety and risk management
issues
Case Study: Retrocommissioning
2-9
> Estimated annual kWh savings: 497,000 kWh
> Estimated annual cost savings: $65,000
> Total project cost: $76,600
> Total program incentive: $52,800
> Net owner cost: $23,800
> Simple payback: 4 months
Source: San Diego Retrocommissioning Program
Marketing Communications
2-10
> Sustainability is a differentiator> Communicate programs, goals, and
achievements> Tenants and residents attracted by:
– Green space and lifestyle– Financial benefits
> Example marketing activities:– Kick-off programs– Touch screens– Surveys and signage
The Green Lease
2-11
> Difficult to add provisions with residential– Appeal to residents seeking green
lifestyle– Incentivize behaviors
> Green lease evolving for commercial– Reach tenant before lease is signed– Integrate sustainability provisions into
lease– Consult attorney
Tenant and Resident Buy-in
2-12
> Tenants’ programs> Community initiatives
and resources> E-newsletters> Informational events> Results
> Branded products> Signs> Meaningful messages> Move-in kits> Paperless procedures
2-14
> Tips for working with contractors
> Tips on construction practices and materials
Smart, Sustainable TIs andRenovations