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The
in the United
Arab Emirates
120 9
Table Of Contents
3
10
16
60
CHAPTER 01 - INTRODUCTION
CHAPTER 02 – OVERVIEW OF KEY FINDINGS
CHAPTER 03 – TOP 10 BRANDS IN UAE
CHAPTER 04 – METHODOLOGICAL NOTES
INTRODUCTION
The Most Influential Brands (MIB) survey measures andranks today’s most influential brands in the UAE andaround the world. We consider why they are leading, howthey impact us and what makes them influential -essential insights that apply to any business, large or small.The 2019 edition represents the ninth year for this initiativeglobally, with 16 countries participating around the world,but the first time in the UAE, where 120 national andglobal brands were evaluated across 14 categories.
A note on survey timing for the 2019 edition:
The MIB survey runs in December of every year, and ismeant to reflect perceptions towards the most influentialbrands of that year. The 2019 edition was no different,and thus the results of this report precede the COVID-19pandemic. While the pandemic might have am impacton some perceptions, the nature of the survey is such thatthe variables assessed (57 in total, see slides 7-8) arebroader and more strategic in nature, ones that remainextremely important and take brands years to achieve.Therefore, the brands in this report remain some of themost influential in the country, and their influence willmost probably outlive the COVID-19 pandemic. Havingsaid that, the results of the 2020 edition, scheduled to runin December of this year, should reflect any changes as aresult.
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The UAE’s most influential brands march to their own drums: their edgy, unconventional
nature is what makes them stand out in a crowded, yet a competitive marketplace
cluttered by this globalized economy and behemoth brands. They influence how wedress, communicate, travel, shop, spend our free time, celebrate and socialize.
Only those that strike the right balance between trustworthiness, engagement, being
leading edge, corporate citizenship and presence will truly make an impact with
consumers and indeed on the world.
SO, WHAT IS INFLUENCE?
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0
40
80
120
160
200
240
280
320
360
400
440
480
3-J
an
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1-F
eb
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1-M
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12
2-A
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12
1-M
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21
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22
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l-1
21
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g-1
24
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p-1
21
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t-12
1-N
ov
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3-D
ec
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2-J
an
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1-F
eb
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1-M
ar-
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1-A
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13
1-M
ay-1
33
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n-1
31
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l-1
31
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g-1
33
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p-1
31
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t-13
1-N
ov
-13
2-D
ec
-13
2-J
an
-14
1-F
eb
-14
1-M
ar-
14
1-A
pr-
14
1-M
ay-1
43
-Ju
n-1
41
-Ju
l-1
41
-Au
g-1
43
-Se
p-1
41
-Oc
t-14
1-N
ov
-14
2-D
ec
-14
2-J
an
-15
2-F
eb
-15
2-M
ar-
15
1-A
pr-
15
1-M
ay-1
51
-Ju
n-1
51
-Ju
l-1
53
-Au
g-1
51
-Se
p-1
51
-Oc
t-15
2-N
ov
-15
1-D
ec
-15
1-J
an
-16
1-F
eb
-16
1-M
ar-
16
1-A
pr-
16
1-M
ay-1
61
-Ju
n-1
61
-Ju
l-1
61
-Au
g-1
61
-Se
p-1
61
-Oc
t-16
1-N
ov
-16
1-D
ec
-16
1-J
an
-17
1-F
eb
-17
1-M
ar-
17
1-A
pr-
17
1-M
ay-1
71
-Ju
n-1
71
-Ju
l-1
71
-Au
g-1
71
-Se
p-1
71
-Oc
t-17
1-N
ov
-17
1-D
ec
-17
1-J
an
-18
1-F
eb
-18
1-M
ar-
18
1-A
pr-
18
1-M
ay-1
81
-Ju
n-1
81
-Ju
l-1
81
-Au
g-1
81
-Se
p-1
81
-Oc
t-18
1-N
ov
-18
1-D
ec
-18
1-J
an
-19
1-F
eb
-19
1-M
ar-
19
1-A
pr-
19
1-M
ay-1
91
-Ju
n-1
91
-Ju
l-1
91
-Au
g-1
91
-Se
p-1
91
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t-19
1-N
ov
-19
1-D
ec
-19
DOW/NASDEQ Influential Brandsinfluential brands leading the market index globallyCumulative Monthly % Change (2011 to 2019)
INFLUENCE MATTERS
has changed the way you shop
is fundamental to your life
has changed what you do in everyday life
has encouraged you to make smarter/better choices
has made your life more interesting
is really important in the world today
has had an impact on the way you interact with people
you identify with
is relevant to your life
have an emotional relationship with
is part of everyday language
NATURE OF INFLUENCE
WE DEFINE INFLUENCE WITH 11 KEY METRICS
THE 5 DIMENSIONS USED TO MEASURE INFLUENCE
ENGAGEMENT
TRUSTWORTHYLEADING EDGE
CORPORATE CITIZENSHIP
PRESENCE
THEN MEASURE WHAT DRIVES IT ACROSS 5
DIMENSIONS…
• Is a trendsetter• Is unique• Stand-out• Is innovative• Is an original• Are ahead of its time• Lead its competitors• Are attractive• Is the benchmark I compare other
competitive brands against
LEADING EDGE • Actively cares about and supports my community
• Are socially responsible• Are represented by someone well
known that you respect
CORPORATE CITIZENSHIP
• Set an example for other brands• Have forever changed the
consumer landscape• Are edgy• Are unconventional• Shapes consumer behaviour• Introduced me to something I never
knew I needed
• Are environmentally responsible• Inspires a sense of Saudi pride• Represent characteristics you want to have/reflect
• Most of your friends & family use/buy• Advertises a lot
PRESENCE• You see everywhere• Is established
FUELED BY AN IN-DEPTH ANALYSIS WITHIN EACH
DIMENSION
• You would watch or click on ads for this brand if you saw them on a website
• Have ads you have emailed to friends, or shared via a Social Networking site
• Have you searched online for more information related to this brand
• You would like to interact with more
• You are happy to support/"Like" within a Social Networking site
• I have viewed ads/videos for this brand using online video sites like YouTube• I have interacted with this brand in some way online• You can’t wait to see what they will introduce next
ENGAGEMENT• You buy/use today• Are dependable• I have confidence in them• You trust• Consistently send the same message
about what it stands for
• You feel are iconic
TRUSTWORTHY• Are a reliable resource• You highly recommend• Have a strong future• Understand consumers’ needs• Continues to get better• You are willing to defend• Consumers want to hear from
Overview Of Key
Findings
As low as
As high as
21
292100
The influence index that we calculate for each brand is a normalization of the degree of influence among
brands in UAE, where an index of 100 represents the influence of an average brand, with the highest brand
achieving a score of 292, and the lowest scoring 21.
THE IPSOS INFLUENCE INDEX: OVERVIEW
THE INFLUENCE DRIVERS OF THE EMIRATI MARKETCorporate Citizenship, Trustworthiness, and Engagement were evidently the biggest drivers on brands tested in UAE, followed by Leading Edge.
2310
2618
3421 25
28
1020
3144
17
36
12
29
21
30
18
20
26
35 30
4437
30
33
38
22
43
2
44
1 111
2
38
21
31
24
28
25 1320 22
22 1619
3
10
1624
2435
2132
2129
20 20 24 25 2117
3218 21
OV
ER
ALL
Aut
o
SM
& O
nlin
e
Tec
h
Onl
ine
Ret
ail
Ret
ail
CP
G
Foo
d &
Gro
cery
Rea
l Est
ate
Ban
king
& F
inan
ce
Onl
ine
Ser
vice
s
Tel
co
Airl
ine
QS
R
Insu
ranc
e
Trustworthy Leading Edge Presence Corp. Citizenship Engagement
INFLUENCE DRIVERS IN UAE –BY CATEGORYThe impact of each dimension varies considerably by category and by brand reflecting the fact that each and
every brand is somewhat unique.
ONLY THE BEST LOCAL BRANDS MANAGE TO ENTER THE
TOP 10 LISTS ACROSS THE WORLD
BUT IT APPEARS THAT THERE IS MORE ROOM FOR LOCAL
BRANDS AMONGST THE TOP 20
Top 10 Brands
In UAE
Ipsos Influence Index Score187
#
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
0%
23%
47%
27%
3%
#
10
64%23%
52%
Advertises a lot
25%
Brand Overall
#
10
You have
interacted with
this brand in some
way online
51%
Have forever
changed the
consumer
landscape
20%
44%
Is the benchmark
you compare other
competitive brands
against
20%
Brand Overall
#
10
#
Ipsos Influence Index Score187
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
29%17%
29% 24%
0%
#
9
44%
Are socially
responsible
20%
39%
Represents
characteristics you
want to have/
reflect
19%
Brand Overall
#
9
46%24%
44%
You have
interacted with this
brand in some
way online
23%
Brand Overall
#
9
You are happy to
support within a
social networking
site
#
Ipsos Influence Index Score189
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
19%
46%
9%26%
0%
#
8
62%
You highly
recommend
24%
62%
You have
confidence in them
25%
Brand Overall
#
8
58%
Is an original
24%
56%
Leads its
competitors
21%
Brand Overall
#
8
#
Ipsos Influence Index Score200
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
30%11%
39%20%
0%
#
7
43%
You see everywhere
28%
42%
You are happy to
support within a
social networking
site
24%
Brand Overall
#
7
42%
You buy/use today
23%
34%
Are socially
responsible
20%
Brand Overall
#
7
Ipsos Influence Index Score201
#
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
0%
26% 32% 27%15%
#
6
58 %
You have viewed
ads/ videos for this
brand using online
video sites like
YouTube
26%
55%
You see everywhere
28%
Brand Overall
#
6
59%
Is innovative
23%
53%
Is an original
24%
Brand Overall
#
6
#
Ipsos Influence Index Score206
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
27%18%
27% 28%
0%
#
5
41 %
Is innovative
23%
39%
Leads its
competitors
21%
Brand Overall
#
5
41%
You are happy to
support within a
social networking
site
24%
40 %
Most of your friends
& family use/buy
27%
Brand Overall
#
5
#
Ipsos Influence Index Score244
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
10%26%
16%
47%
0%
#
4
65%
Is an original
24%
64%
Is innovative
23%
Brand Overall
#
4
60%
You have
confidence in them
25%
59%
Have a strong future
26%
Brand Overall
#
4
#
Ipsos Influence Index Score254
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
23% 23%39%
0%15%
#
3
66%
Most of your friends
& family use or buy
27%
65 %
You see everywhere
28%
Brand Overall
#
3
61%
You highly
recommend
24%
58%
You trust
25%
Brand Overall
#
3
#
Ipsos Influence Index Score259
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
30% 27% 20% 23%
0%
#
2
51%
Are socially
responsible
20%
51 %
You buy/use today
23%
Brand Overall
#
2
51%
You would like to
interact with more
22%
Brand Overall
#
248%
You highly
recommend
24%
#
Ipsos Influence Index Score292
29%24% 23% 21%
2%
TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.
overall
38%
16% 22% 24%
0%
#
1
53%
Are socially
responsible
20%
49%
Represent
characteristics you
want to have or
reflect
19%
Brand Overall
#
1
56%
Introduced you to
something you
never knew you
needed
18%
54%
Have forever
changed the
consumer
landscape
20%
Brand Overall
#
1
10MOST INFLUENTIAL BRANDS
TOP
in United Arab
Emirates
1
2
3
4
5
6
7
8
9
10
Most Influential Brands - Per Category
F&B QSR Online Retail Telecom Tech
Auto Banking Retail CPGSocial Media
STUDYING THE 120 MOST INFLUENTIAL BRANDS IN UAE
Tot AUTO
Toyota
Al Futtaim
Nissan
Honda
Mercedes
BMW
Hyundai
Volkswagen
Ford
Infiniti
Chevrolet
BANKING & FINANCE
Visa
Emirates NBD
MasterCard
ADCB
First Abu Dhabi Bank
American Express
HSBC
AIG
CPG
Colgate
Sensodyne
Panadol
Gillet
Dettol
Close Up
John & Johnson
L'Oréal
Tide
Dove
Head & Shoulders
Ariel
Unilever
Nivea
Lux
Persil
Procter & Gamble
(P&G)
Lifeboy
Sunsilk
Pantene
Aspirin
Vanish
ONLINE RETAIL
Amazon
Noon.com
Namshi
Instashop
INSURANCE
Metlife
TSOCIAL MEDIA & ONLINE CONTENT
YouTube
Netflix
Snapchat
Shahid
Spotify
Anghami
T TECH
Apple
Samsung
Microsoft
Huawei
LG
SONY
Dell
Intel
Philips
IBM
TELECOM
Etisalat
Du
FOOD & GROCERY
Nescafe
ALMARAI
Nestlé
Pepsi
KitKat
Nutella
Cadbury
Coca-Cola
Nespresso
Red Bull
Ferrero Rocher
Kinder
Kraft
Mars
La vache qui rit
Tropicana
Philadelphia
AL Safi Danone
ONLINE SERVICES
TALABAT.COM
Zomato
CAREEM
Uber
Deliveroo
Uber Eats
Carriage
RETAIL
Carrefour
Lulu Group
IKEA
Adidas
Nike
Spinneys
Danube
AIRLINES
Emirates Airlines
Etihad Airways
Air Arabia
Fly Dubai
OTHER
Majid Al Futtaim
T REAL ESTATE
Landmark Group
Emaar
Damac Properties
Dubai Holding
Nakheel
Meeras
QSR
Pizza Hut
KFC
McDonald’s
Starbucks
Costa Coffee
Subway
Burger King
Methodological
Notes
Denmark
Germany
Ecuador
Italy
Mexico
US
U.A.E
Taiwan
Brazil
Canada
China
Colombia
Saudi
Arabia
South
Africa
Hong
Kong
UK
World wide Brands that promote a sense of
purpose and shape to our world studied every
year901
Global and National brands in the UAE
where covered in Ipsos 2019 MIB study.120
2019 marks the ninth consecutive year of the study
across 16 countries:16
WHAT IS THE MOST INFLUENTIAL BRANDS STUDY
People interviewed in the
United Arab Emirates1,200
The study was conducted between December 2019 and January 2020. Results are based on an onlinesurvey of 1,200 residents of the UAE, aged 18+, using the Ipsos Online Panel. The sample composition isrepresentative of the population of the UAE.
A STUDY TALKING DIRECTLY TO THE SAUDI MARKET
Mohammed Minawi | Chief Client Officer, IPSOS MENA
Saad Masri| Research Manager, IPSOS UAE
Nicola Qahoush | Research Manager, IPSOS MENA
For more information, please contact:
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