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The in the United Arab Emirates 1 20 9

PowerPoint Presentation · 2020. 7. 9. · Title: PowerPoint Presentation Author: Liz Man Created Date: 7/8/2020 9:18:34 PM

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  • The

    in the United

    Arab Emirates

    120 9

  • Table Of Contents

    3

    10

    16

    60

    CHAPTER 01 - INTRODUCTION

    CHAPTER 02 – OVERVIEW OF KEY FINDINGS

    CHAPTER 03 – TOP 10 BRANDS IN UAE

    CHAPTER 04 – METHODOLOGICAL NOTES

  • INTRODUCTION

  • The Most Influential Brands (MIB) survey measures andranks today’s most influential brands in the UAE andaround the world. We consider why they are leading, howthey impact us and what makes them influential -essential insights that apply to any business, large or small.The 2019 edition represents the ninth year for this initiativeglobally, with 16 countries participating around the world,but the first time in the UAE, where 120 national andglobal brands were evaluated across 14 categories.

    A note on survey timing for the 2019 edition:

    The MIB survey runs in December of every year, and ismeant to reflect perceptions towards the most influentialbrands of that year. The 2019 edition was no different,and thus the results of this report precede the COVID-19pandemic. While the pandemic might have am impacton some perceptions, the nature of the survey is such thatthe variables assessed (57 in total, see slides 7-8) arebroader and more strategic in nature, ones that remainextremely important and take brands years to achieve.Therefore, the brands in this report remain some of themost influential in the country, and their influence willmost probably outlive the COVID-19 pandemic. Havingsaid that, the results of the 2020 edition, scheduled to runin December of this year, should reflect any changes as aresult.

    20

    19

  • The UAE’s most influential brands march to their own drums: their edgy, unconventional

    nature is what makes them stand out in a crowded, yet a competitive marketplace

    cluttered by this globalized economy and behemoth brands. They influence how wedress, communicate, travel, shop, spend our free time, celebrate and socialize.

    Only those that strike the right balance between trustworthiness, engagement, being

    leading edge, corporate citizenship and presence will truly make an impact with

    consumers and indeed on the world.

    SO, WHAT IS INFLUENCE?

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    DOW/NASDEQ Influential Brandsinfluential brands leading the market index globallyCumulative Monthly % Change (2011 to 2019)

    INFLUENCE MATTERS

  • has changed the way you shop

    is fundamental to your life

    has changed what you do in everyday life

    has encouraged you to make smarter/better choices

    has made your life more interesting

    is really important in the world today

    has had an impact on the way you interact with people

    you identify with

    is relevant to your life

    have an emotional relationship with

    is part of everyday language

    NATURE OF INFLUENCE

    WE DEFINE INFLUENCE WITH 11 KEY METRICS

  • THE 5 DIMENSIONS USED TO MEASURE INFLUENCE

    ENGAGEMENT

    TRUSTWORTHYLEADING EDGE

    CORPORATE CITIZENSHIP

    PRESENCE

    THEN MEASURE WHAT DRIVES IT ACROSS 5

    DIMENSIONS…

  • • Is a trendsetter• Is unique• Stand-out• Is innovative• Is an original• Are ahead of its time• Lead its competitors• Are attractive• Is the benchmark I compare other

    competitive brands against

    LEADING EDGE • Actively cares about and supports my community

    • Are socially responsible• Are represented by someone well

    known that you respect

    CORPORATE CITIZENSHIP

    • Set an example for other brands• Have forever changed the

    consumer landscape• Are edgy• Are unconventional• Shapes consumer behaviour• Introduced me to something I never

    knew I needed

    • Are environmentally responsible• Inspires a sense of Saudi pride• Represent characteristics you want to have/reflect

    • Most of your friends & family use/buy• Advertises a lot

    PRESENCE• You see everywhere• Is established

    FUELED BY AN IN-DEPTH ANALYSIS WITHIN EACH

    DIMENSION

    • You would watch or click on ads for this brand if you saw them on a website

    • Have ads you have emailed to friends, or shared via a Social Networking site

    • Have you searched online for more information related to this brand

    • You would like to interact with more

    • You are happy to support/"Like" within a Social Networking site

    • I have viewed ads/videos for this brand using online video sites like YouTube• I have interacted with this brand in some way online• You can’t wait to see what they will introduce next

    ENGAGEMENT• You buy/use today• Are dependable• I have confidence in them• You trust• Consistently send the same message

    about what it stands for

    • You feel are iconic

    TRUSTWORTHY• Are a reliable resource• You highly recommend• Have a strong future• Understand consumers’ needs• Continues to get better• You are willing to defend• Consumers want to hear from

  • Overview Of Key

    Findings

  • As low as

    As high as

    21

    292100

    The influence index that we calculate for each brand is a normalization of the degree of influence among

    brands in UAE, where an index of 100 represents the influence of an average brand, with the highest brand

    achieving a score of 292, and the lowest scoring 21.

    THE IPSOS INFLUENCE INDEX: OVERVIEW

  • THE INFLUENCE DRIVERS OF THE EMIRATI MARKETCorporate Citizenship, Trustworthiness, and Engagement were evidently the biggest drivers on brands tested in UAE, followed by Leading Edge.

  • 2310

    2618

    3421 25

    28

    1020

    3144

    17

    36

    12

    29

    21

    30

    18

    20

    26

    35 30

    4437

    30

    33

    38

    22

    43

    2

    44

    1 111

    2

    38

    21

    31

    24

    28

    25 1320 22

    22 1619

    3

    10

    1624

    2435

    2132

    2129

    20 20 24 25 2117

    3218 21

    OV

    ER

    ALL

    Aut

    o

    SM

    & O

    nlin

    e

    Tec

    h

    Onl

    ine

    Ret

    ail

    Ret

    ail

    CP

    G

    Foo

    d &

    Gro

    cery

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    l Est

    ate

    Ban

    king

    & F

    inan

    ce

    Onl

    ine

    Ser

    vice

    s

    Tel

    co

    Airl

    ine

    QS

    R

    Insu

    ranc

    e

    Trustworthy Leading Edge Presence Corp. Citizenship Engagement

    INFLUENCE DRIVERS IN UAE –BY CATEGORYThe impact of each dimension varies considerably by category and by brand reflecting the fact that each and

    every brand is somewhat unique.

  • ONLY THE BEST LOCAL BRANDS MANAGE TO ENTER THE

    TOP 10 LISTS ACROSS THE WORLD

  • BUT IT APPEARS THAT THERE IS MORE ROOM FOR LOCAL

    BRANDS AMONGST THE TOP 20

  • Top 10 Brands

    In UAE

  • Ipsos Influence Index Score187

    #

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    0%

    23%

    47%

    27%

    3%

    #

    10

  • 64%23%

    52%

    Advertises a lot

    25%

    Brand Overall

    #

    10

    You have

    interacted with

    this brand in some

    way online

  • 51%

    Have forever

    changed the

    consumer

    landscape

    20%

    44%

    Is the benchmark

    you compare other

    competitive brands

    against

    20%

    Brand Overall

    #

    10

  • #

    Ipsos Influence Index Score187

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    29%17%

    29% 24%

    0%

    #

    9

  • 44%

    Are socially

    responsible

    20%

    39%

    Represents

    characteristics you

    want to have/

    reflect

    19%

    Brand Overall

    #

    9

  • 46%24%

    44%

    You have

    interacted with this

    brand in some

    way online

    23%

    Brand Overall

    #

    9

    You are happy to

    support within a

    social networking

    site

  • #

    Ipsos Influence Index Score189

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    19%

    46%

    9%26%

    0%

    #

    8

  • 62%

    You highly

    recommend

    24%

    62%

    You have

    confidence in them

    25%

    Brand Overall

    #

    8

  • 58%

    Is an original

    24%

    56%

    Leads its

    competitors

    21%

    Brand Overall

    #

    8

  • #

    Ipsos Influence Index Score200

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    30%11%

    39%20%

    0%

    #

    7

  • 43%

    You see everywhere

    28%

    42%

    You are happy to

    support within a

    social networking

    site

    24%

    Brand Overall

    #

    7

  • 42%

    You buy/use today

    23%

    34%

    Are socially

    responsible

    20%

    Brand Overall

    #

    7

  • Ipsos Influence Index Score201

    #

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    0%

    26% 32% 27%15%

    #

    6

  • 58 %

    You have viewed

    ads/ videos for this

    brand using online

    video sites like

    YouTube

    26%

    55%

    You see everywhere

    28%

    Brand Overall

    #

    6

  • 59%

    Is innovative

    23%

    53%

    Is an original

    24%

    Brand Overall

    #

    6

  • #

    Ipsos Influence Index Score206

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    27%18%

    27% 28%

    0%

    #

    5

  • 41 %

    Is innovative

    23%

    39%

    Leads its

    competitors

    21%

    Brand Overall

    #

    5

  • 41%

    You are happy to

    support within a

    social networking

    site

    24%

    40 %

    Most of your friends

    & family use/buy

    27%

    Brand Overall

    #

    5

  • #

    Ipsos Influence Index Score244

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    10%26%

    16%

    47%

    0%

    #

    4

  • 65%

    Is an original

    24%

    64%

    Is innovative

    23%

    Brand Overall

    #

    4

  • 60%

    You have

    confidence in them

    25%

    59%

    Have a strong future

    26%

    Brand Overall

    #

    4

  • #

    Ipsos Influence Index Score254

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    23% 23%39%

    0%15%

    #

    3

  • 66%

    Most of your friends

    & family use or buy

    27%

    65 %

    You see everywhere

    28%

    Brand Overall

    #

    3

  • 61%

    You highly

    recommend

    24%

    58%

    You trust

    25%

    Brand Overall

    #

    3

  • #

    Ipsos Influence Index Score259

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    30% 27% 20% 23%

    0%

    #

    2

  • 51%

    Are socially

    responsible

    20%

    51 %

    You buy/use today

    23%

    Brand Overall

    #

    2

  • 51%

    You would like to

    interact with more

    22%

    Brand Overall

    #

    248%

    You highly

    recommend

    24%

  • #

    Ipsos Influence Index Score292

  • 29%24% 23% 21%

    2%

    TRUSTWORTHY ENGAGEMENT PRESENCELEADING EDGECORP. CIT.

    overall

    38%

    16% 22% 24%

    0%

    #

    1

  • 53%

    Are socially

    responsible

    20%

    49%

    Represent

    characteristics you

    want to have or

    reflect

    19%

    Brand Overall

    #

    1

  • 56%

    Introduced you to

    something you

    never knew you

    needed

    18%

    54%

    Have forever

    changed the

    consumer

    landscape

    20%

    Brand Overall

    #

    1

  • 10MOST INFLUENTIAL BRANDS

    TOP

    in United Arab

    Emirates

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

  • Most Influential Brands - Per Category

    F&B QSR Online Retail Telecom Tech

    Auto Banking Retail CPGSocial Media

  • STUDYING THE 120 MOST INFLUENTIAL BRANDS IN UAE

    Tot AUTO

    Toyota

    Al Futtaim

    Nissan

    Honda

    Mercedes

    BMW

    Hyundai

    Volkswagen

    Ford

    Infiniti

    Chevrolet

    BANKING & FINANCE

    Visa

    Emirates NBD

    MasterCard

    ADCB

    First Abu Dhabi Bank

    American Express

    HSBC

    AIG

    CPG

    Colgate

    Sensodyne

    Panadol

    Gillet

    Dettol

    Close Up

    John & Johnson

    L'Oréal

    Tide

    Dove

    Head & Shoulders

    Ariel

    Unilever

    Nivea

    Lux

    Persil

    Procter & Gamble

    (P&G)

    Lifeboy

    Sunsilk

    Pantene

    Aspirin

    Vanish

    ONLINE RETAIL

    Amazon

    Noon.com

    Namshi

    Instashop

    INSURANCE

    Metlife

    TSOCIAL MEDIA & ONLINE CONTENT

    WhatsApp

    YouTube

    Facebook

    Instagram

    Twitter

    Netflix

    LinkedIn

    Snapchat

    Shahid

    Spotify

    Anghami

    T TECH

    Google

    Apple

    Samsung

    Microsoft

    Huawei

    LG

    SONY

    Dell

    Intel

    Philips

    IBM

    TELECOM

    Etisalat

    Du

    FOOD & GROCERY

    Nescafe

    ALMARAI

    Nestlé

    Pepsi

    KitKat

    Nutella

    Cadbury

    Coca-Cola

    Nespresso

    Red Bull

    Ferrero Rocher

    Kinder

    Kraft

    Mars

    La vache qui rit

    Tropicana

    Philadelphia

    AL Safi Danone

    ONLINE SERVICES

    TALABAT.COM

    Zomato

    CAREEM

    Uber

    Deliveroo

    Uber Eats

    Carriage

    RETAIL

    Carrefour

    Lulu Group

    IKEA

    Adidas

    Nike

    Spinneys

    Danube

    AIRLINES

    Emirates Airlines

    Etihad Airways

    Air Arabia

    Fly Dubai

    OTHER

    Majid Al Futtaim

    T REAL ESTATE

    Landmark Group

    Emaar

    Damac Properties

    Dubai Holding

    Nakheel

    Meeras

    QSR

    Pizza Hut

    KFC

    McDonald’s

    Starbucks

    Costa Coffee

    Subway

    Burger King

  • Methodological

    Notes

  • Denmark

    Germany

    Ecuador

    Italy

    Mexico

    US

    U.A.E

    Taiwan

    Brazil

    Canada

    China

    Colombia

    Saudi

    Arabia

    South

    Africa

    Hong

    Kong

    UK

    World wide Brands that promote a sense of

    purpose and shape to our world studied every

    year901

    Global and National brands in the UAE

    where covered in Ipsos 2019 MIB study.120

    2019 marks the ninth consecutive year of the study

    across 16 countries:16

    WHAT IS THE MOST INFLUENTIAL BRANDS STUDY

  • People interviewed in the

    United Arab Emirates1,200

    The study was conducted between December 2019 and January 2020. Results are based on an onlinesurvey of 1,200 residents of the UAE, aged 18+, using the Ipsos Online Panel. The sample composition isrepresentative of the population of the UAE.

    A STUDY TALKING DIRECTLY TO THE SAUDI MARKET

  • Mohammed Minawi | Chief Client Officer, IPSOS MENA

    [email protected]

    Saad Masri| Research Manager, IPSOS UAE

    [email protected]

    Nicola Qahoush | Research Manager, IPSOS MENA

    [email protected]

    For more information, please contact:

    20

    19