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4/23/2019 1 Texas Department of Public Safety DIVISION OF EMERGENCY MANAGEMENT Texas Division of Emergency Management Technology Operations in 2019 Texas Department of Public Safety DIVISION OF EMERGENCY MANAGEMENT Agenda Operations Technology in 2019 AV, GIS, and Admin: Michael Ouimet, HQ Manager Technology in the Field: Sam Miller, FieldOps Manager What’s coming: Peter Ottenbacher, DevOps Acting Lead Cybersecurity: Aaron Blackstone, DPS CISO Texas Department of Public Safety DIVISION OF EMERGENCY MANAGEMENT The 3 M’s 1. Mobile will become the standard for locals and those doing tactical and operational input to work within the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2. Maps need all layers shared between all products so that all involved can look at any mapping product and have the full picture of the incident. 3. Money will be tracked more closely within all CIS solutions such as the daily burn rates (STAR), thresholds met for counties (DSO), what the match is for RRFs (STAR), and Volunteer Hour Tracking (Website).

PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

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Page 1: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

1

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Texas Division of Emergency Management

Technology Operations in 2019

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Agenda

• Operations Technology in 2019

• AV, GIS, and Admin: Michael Ouimet, HQ Manager

• Technology in the Field: Sam Miller, FieldOps Manager

• What’s coming: Peter Ottenbacher, DevOps Acting Lead

• Cybersecurity: Aaron Blackstone, DPS CISO

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

The 3 M’s1. Mobile will become the standard for locals and those

doing tactical and operational input to work within the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs.

2. Maps need all layers shared between allproducts so that all involved can look at any mapping product and have the fullpicture of the incident.

3. Money will be tracked more closely withinall CIS solutions such as the daily burn rates(STAR), thresholds met for counties (DSO), whatthe match is for RRFs (STAR), and Volunteer HourTracking (Website).

Page 2: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

2

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

What Happened in 2018?

• Mobile Communications

• COP buildout / sharing

• PODs / RSAs via Survey123

• DRONES – Connection to DroneSense for geospatial, flying

missions for special events situational awareness, fires, and

floods

• ETN tracking devices used in fires and medical deployments

• Definite need for a portal for jurisdictions

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Mobile Integrations

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Texas Emergency Management GIS

TDEM

Response

Division (State Operations

Center and Field

Response)

Local

Jurisdictional

Emergency Operations

Centers

EM Field

Staff

••

Enterprise Technology

• ArcPro

• APIs

• ArcServer

• ArcPortal

• GeoEvent

Server

• Geo Services

• SQL Server

• WebEOC

Citizens

EM Partners

TDEM Recovery,

Mitigation &

Standards and Preparedness

Division(s)

Page 3: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

3

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Common Operating Picture

Screenshot of COP

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

FEMA PDA App - Survey123

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

FEMA Lifelines Concept – GIS

• Combine real-time web data feeds from various agencies into Lifeline oriented tabs within the COP

• Incorporate FEMA ArcGIS Online dashboards

FEMA Hurricane Journal Dashboard Lifelines Status

2/28/2018Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Page 4: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

4

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

LoneStar WebEOC ProgramThe mission of LoneStar is to ensure all jurisdictions in Texas can

communicate and exchange information with the state (and other jurisdictions) via a basic instance of WebEOC.

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

•Username•Position/Incident•Logout•Notifications/System-wide Message•Control Panel

• WebEOC boards are used to display, transmit and share crisis information in real time.

• WebEOC Boards vary by position

Page 5: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

5

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Critical Data

• Dashboard/Mapping

• 3rd Party Data

• Analytics

Dynamic Communication

• Directory

• Private Groups

• Messaging

Coming in 2019 to iOS and Android

Juvare WebEOC Mobile App

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

What is CIS FieldOps?

• Deployable Staff, dedicated to supporting tech for DDCs and locals before, during and after a disaster

• Currently CIS FieldOps has staff in San Antonio, Houston, and soon Garland. Our Response area is Statewide

• We provide training for the various technical and tactical platforms CIS provides

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

DDC in a Box vs DDC in a Cart

Page 6: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

6

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

sUAS

• Qualified 107 pilots

• Software for creating maps for ESRI

• Real-time video streaming

• Upcoming FLIR and payload flight

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Drone Capabilities

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

• Deployed fast, faster than helicopters

• Low cost, portable solution, less liability, operator

can observe in a more diverse and obscure areas

• Live feeds available through DroneSense

• Stages of disaster process: Plans, Response and

Recovery

Drone Capabilities

Page 7: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

7

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Mobile Devices (ETN)

• ~7k Mobile devices cached statewide for incident and disaster use

• Used for ETN, damage assessments, GPS Tracking and more

• Quick activation and deployment

• Updates and charges every 3 months

• Dedicated devices for medical, TPWD, TxTF

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

On-Site Training

• State Boards, Like STAR and ETN (WebEOC)

• WebEOC DDC Operations

• Deployable Apps– Survey 123

– ETN

– GPS Tracking

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

How To Request CIS FieldOps

• Training– Talk to your District Coordinator

• Incident– Put in a STAR for Incident Response

• Support– [email protected]

– 512-424-5333

Page 8: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

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Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Upcoming Operations Technology

• More web forms – Similar format to DSO, STEAR, Volunteer Hour Tracking sites.

• More QRCodes – Applets for many functions and needs.• Juvare Exchange – Ties many products

together with WebEOC, with Chat• WebEOC Mobile – Brand new app that will

allow more mobile use of WebEOC boards

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

• Newly revised documentation on how to complete a STAR request. Please contact [email protected] for link to documentation. This document covers the must-haves of submitting STAR properly.

• Additional labeling in WebEOC Displays Live/Training.

• LIVE

• Training

• Please work with your local WebEOC admin to ensure your STAR is configured properly. Train often and make it so.

STARState of Texas Assistance Request

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

What you need to know about submitting a Training DSO:

• Communicate with your DCs• Use 000000 (six zeros) as the DSO PIN• Select a training incident (T-00##)• DC/Submitter must email SOC ([email protected]) to

inform them of the Training DSO

DSO – Local / DDCDisaster Summary Outline

Live DSO submissions:• If there is no incident users should submit to

2019 Daily Ops Log (use PIN 2019)• The DSO can be added to incidents as needed • Have your DC email [email protected]

Page 9: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

9

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Portal Development

• (https://portal-URL.website.gov)

•Users will be given access as needed from jurisdiction

•Forms like STAR, DSO, 147, STEAR and more

•Displays with links to Preparing Texas, COP, shelter maps, etc

• Link to chats

Portal

Portal

Page 10: PowerPoint Presentation · the CIS infrastructure. STAR, ETN, DSO, PDA, STEAR, TDEM-147, Volunteer Hours Tracking, and PODs. 2.Maps need all layers shared between all products so

4/23/2019

10

Texas Department of Public Safety

DIVISION OF EMERGENCY MANAGEMENT

Questions?