OURA – Operation and Use Risk Assessments

Owen Yorath, Health, Safety & Security Director Resort Theme Parks & Merlin Magic Making, Merlin Entertainments

24th September 2018

Magic and Risk

Magic and Risk

• Why we did it?

• What is it?

• How we did it?

• Key learnings? i.e. what went well and what did not.

• Next Steps

Today

Why We Did it?

First such event at Alton Towers in its 35-years, >85 million visitors, >1 billion rides

Why We Did it?

Number of Lifecycle Stages

Number of Attractions & ProjectsNumber of Ride Types

Number of Assessment Days

Number of People Formally Interviewed

Number of Ride Manufacturers & Inspection Bodies

3 7 12

3243+3 118

Why We Did it?

Design & build it right

Hand it over right

Operate & maintain it right

Lead, support & monitor it right

RideSafety

What is it?

What is it?

How we did it?Why do

we do it?

When will it take place?

What inputs do we need?

What do we need

to do?

How long will it take?

Who will carry it

out?

Who is responsible

for it?

What will it

produce?

How will we use

the outputs?

Key Learnings

“We should do this for everything.”

Participant in pilot of new risk assessment approach

• Collaborate in designing, piloting and implementing changes / improvements

• Having the right people, not just Technical and HS teams.

• Better when external suppliers embrace the process

• Top-level commitment and involvement

• Stage rollout and from the start of projects and as part of natural business cycles

• Empower people to take ownership, process and methodology has extended beyond new rides

Thank you!Owen Yorath, Merlin Entertainments

24th September