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Create a Selling Machine Enable End-to-End Digital Adopt New Ways of Working Build on PPG’s legacy of technology and customer intimacy Establish a consistent operating cadence, sales pipeline process and common core metrics Leverage ClientLink customer relationship management to its fullest potential Equip our sales team with individualized training and a 360-degree customer view Enable One PPG benefits to be realized Further leverage a more connected PPG Shift from localized data to universal, PPG-wide data and analytics Leverage advances in connectivity and data-based automation Supplement human efforts with the predictive power of industry-leading artificial intelligence Transform our customer experience and business operations with digital Reframe the way we think about work by prioritizing the most critical work to be done, and defining how, by whom and where the work is done Drive innovation, growth and productivity by leveraging new technologies and examining agile ways of working, empowering our people to continue to do better today than yesterday, every day Evolve our culture by embedding The PPG Way values in our hiring, assessment and development, fostering a high-performance culture known for results, speed, innovation and collaboration Create a more capable, higher performing PPG, structured for accelerated growth, performance and effectiveness and focused on strategic capability building With The PPG Way as our guide, the next phase of our company’s journey will focus on three key areas as we reimagine how to accelerate organic growth. Together, let’s move fast. And let’s move forward. PPG Fast. Forward.

PPG Fast. Forward. · 2020. 11. 3. · PPG Fast. Forward. Title: 2447_ppg_fastforward_poster_h.indd Created Date: 10/23/2020 1:22:26 PM

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Page 1: PPG Fast. Forward. · 2020. 11. 3. · PPG Fast. Forward. Title: 2447_ppg_fastforward_poster_h.indd Created Date: 10/23/2020 1:22:26 PM

Create a Selling Machine

Enable End-to-End Digital

Adopt New Ways of Working

• Build on PPG’s legacy of technology and customer intimacy

• Establish a consistent operating cadence, sales pipeline process and common core metrics

• Leverage ClientLink customer relationship management to its fullest potential

• Equip our sales team with individualized training and a 360-degree customer view

• Enable One PPG benefits to be realized

• Further leverage a more connected PPG

• Shift from localized data to universal, PPG-wide data and analytics

• Leverage advances in connectivity and data-based automation

• Supplement human efforts with the predictive power of industry-leading artificial intelligence

• Transform our customer experience and business operations with digital

• Reframe the way we think about work by prioritizing the most critical work to be done, and defining how, by whom and where the work is done

• Drive innovation, growth and productivity by leveraging new technologies and examining agile ways of working, empowering our people to continue to do better today than yesterday, every day

• Evolve our culture by embedding The PPG Way values in our hiring, assessment and development, fostering a high-performance culture known for results, speed, innovation and collaboration

• Create a more capable, higher performing PPG, structured for accelerated growth, performance and effectiveness and focused on strategic capability building

With The PPG Way as our guide, the next phase of our company’s journey will focus on three key areas as we reimagine how to accelerate organic growth.

Together, let’s move fast.And let’s move forward.

PPG Fast. Forward.