Ppt of Gajal

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    CREATED BY

    CHANDAN DHARAAPPAREL PRODUCTION & MANAGEMENT

    3RD YEAR, 6TH SEMESTER

    RETAILING

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    TOPICS OF RETAILING : DEFINITION OF RETAILING RETAIL FUNCTIONALITY CLASSIFICATION OF RETAIL DEPTH & BREADTH OF PRODUCT LINE BREADTH VS. DEPTH MERCHANDISE LINE DEPARTMENT STORE SPECIALITY STORE SPECIALITY DISCOUNT STORE DISCOUNT STORE OFF PRICE RETAILER SUPERCENTER

    COMPARISION BETWEEN DISCOUNT,SPECIALITY & SPECIALITYDISCOUNT STORE

    WHEEL OF RETAILING FUTURE CHANGES IN RETAILING KEY TO RETAIL POSITIONING

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    DEFINITION OF RETAILINGRetailing includes . . . .

    all activities involved in selling, renting, and

    providing goods and services to ultimate

    customers for personal, family or household use.

    In the channel of distribution, retailing is wherethe customer meets the product. It is through

    retailing that exchange occurs.

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    RETAIL FUNCTIONALITY Identifying target market:-

    This activity includes selection of appropriatemarket segment for a particular product

    range & price range depending upon theretail strategy.

    Market survey & interpreting needs of

    targeted customer:-This activity is purely based upon the

    demographic analysis & extensive market

    survey to identify the most wanted productsto be offered.

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    RETAIL FUNCTIONALITY Developing goods assortment of

    merchandise:-

    This point explains the product assortment

    executed by the merchandiser to optimizebetween consumer requirement & investmentrequirement.

    Presenting them in an effective manner:-

    This part includes store planning & visualmerchandising, the prime object of which is topresent the available product range in such amanner that it creates a dignified store image &consumers satisfaction.

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    RETAIL FUNCTIONALITY Breaking the bulk:-

    It represents converting a large amount ofitems into smaller amount for effective

    distribution & selling. Inventory management:-

    Inventory management either manual orcomputerized is one of the crucial activityinvolved in retail business. It mainlyincludes accurate documentation of itemsboth style no wise & color no wise. Itincludes the activity of buffer stockmaintenance to avoid the zero stock

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    RETAIL FUNCTIONALITY Feedback to the supplier:-

    This part involves collecting the feedbackfrom the consumer & analyzing the same.The detail report of consumers feedback

    its sent to the supplier for furtherimprovement.

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    CLASSIFICATION OF RETAILAccording to legal form:

    1. Proprietorship

    2. Partnership3. Limited company

    According to the operational structure:

    1. Independent store2. Chain store

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    CLASSIFICATION OF RETAIL Based upon the range of merchandise:

    1. Departmental store

    2. Specialty store

    Based upon the pricing policy :

    1. Discount store

    2. Convenient store

    According to the method of interactionwith the consumers:

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    CLASSIFICATION OF RETAIL1. Retailing through store

    2. Non-store retailing

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    DEPTH AND BREADTH OF PRODUCT LINE Depth of product line means that the store carries a

    large assortment of each item, such as shoe storesthat offer running shoes, dress shoes, and childrensshoes.

    Breadth of product line refers to the variety ofdifferent items a store carries.-- scrambled merchandising refers to retailers thatoffer

    several unrelated product lines in a single store.

    -- hypermarkets are very large retail outlets that havethe

    goal of offering customers everything at one outlet.-- Supercenters are retailers that combine a typical

    merchandise store with a grocery store.

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    BREADTH VS. DEPTH OF MERCHANDISE LINESBreadth: Number of different product lines

    Shoes Appliances CDsMens

    clothingNike running

    shoes

    Florsheim dressshoes

    Top Sider boat

    shoes

    Adidas tennisshoes

    Amanarefrigerator

    Sony TV setsJVC videocassette

    recordersGeneral Electric

    dishwashersSharp microwave

    ovens

    Classical

    Rock

    Jazz

    Country Western

    SuitsTies

    JacketsOvercoats

    SocksShirts

    Depth:Number

    ofitems

    within

    eachproduct

    line

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    DEPARTMENT STORES

    Assort-

    ment Price

    Gross

    Margin

    Broad High High

    Service

    Level

    High

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    SPECIALTY STORES Specialty Stores

    Assort-

    ment Price

    Gross

    Margin

    Narrow High High

    Type of Retailer

    Specialty Store

    Service

    Level

    High

    http://www.footlocker.com/footlocker/index.jsp?pageId=flkHomePage
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    SPECIALTY DISCOUNT STORES OR CATEGORYKILLERS

    Specialty DiscountStores

    Assort-ment

    PriceGrossMargin

    Narrow Low Low

    Type of Retailer

    Specialty Discount Store

    ServiceLevel

    Low

    http://images.google.com/imgres?imgurl=http://www.skillsusa-register.org/images/BestBuy.gif&imgrefurl=http://stores.ebay.co.uk/Old-Carpet-Music/BEST-BUYS.html&h=405&w=600&sz=34&hl=en&start=1&um=1&tbnid=AB6wScd6qjncFM:&tbnh=91&tbnw=135&prev=/images?q=best+buy&svnum=10&um=1&hl=en&rls=GGLD,GGLD:2004-35,GGLD:en&sa=N
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    DISCOUNT STORES

    BroadAssortment

    Low price Low marginDiscount Low Service

    Shallow Assortment

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    OFF-PRICE RETAILER

    Narrow Line PricesLow prices Low marginsOff-price Retailer Low service

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    SUPERCENTERS

    BroadModerate

    prices

    Low marginsSupermarket Low service

    http://images.google.com/imgres?imgurl=http://www.pathogenplus.com/uploaded_images/target-783370.gif&imgrefurl=http://www.pathogenplus.com/&h=800&w=800&sz=14&hl=en&start=6&tbnid=wL_chr_6CrKqcM:&tbnh=143&tbnw=143&prev=/images?q=target&gbv=2&svnum=30&hl=en
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    COMPARISON BETWEEN DISCOUNT, SPECIALTY ANDSPECIALTY DISCOUNTAttribute Specialty Specialty Discount Discount

    Example TCBY Yogurt Toys R us Wal-Mart

    Service High Low Low

    Price High Low Low

    Assortment Narrow Narrow Broad

    Margin High Low Low

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    THE WHEEL OF RETAILING

    2. Outlet now has:Higher pricesHigher margins

    Higher status

    3. Outlet now has:Still higher pricesStill higher

    marginsStill higher statusLow prices

    1. Outlet starts with:Low pricesLow marginsLow status

    4. New form of outletenters retailingenvironment withcharacteristics ofoutlet in Box 1

    As time passes,outlet adds

    services

    As more time passes,outlet adds still more

    services

    Passageof time

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    FUTURE CHANGES IN RETAILINGImpact of Technology

    Changing Shopping Behavior

    Importance of Brands

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    KEY TO RETAIL POSITIONINGFor a store to besuccessfully positioned, it

    must have an identity whichhas some advantages overcompetitors, and at the

    same time are recognizedand valued by consumers.

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    THANK YOU