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8/2/2019 Ppt of Gajal
1/23
CREATED BY
CHANDAN DHARAAPPAREL PRODUCTION & MANAGEMENT
3RD YEAR, 6TH SEMESTER
RETAILING
8/2/2019 Ppt of Gajal
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TOPICS OF RETAILING : DEFINITION OF RETAILING RETAIL FUNCTIONALITY CLASSIFICATION OF RETAIL DEPTH & BREADTH OF PRODUCT LINE BREADTH VS. DEPTH MERCHANDISE LINE DEPARTMENT STORE SPECIALITY STORE SPECIALITY DISCOUNT STORE DISCOUNT STORE OFF PRICE RETAILER SUPERCENTER
COMPARISION BETWEEN DISCOUNT,SPECIALITY & SPECIALITYDISCOUNT STORE
WHEEL OF RETAILING FUTURE CHANGES IN RETAILING KEY TO RETAIL POSITIONING
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DEFINITION OF RETAILINGRetailing includes . . . .
all activities involved in selling, renting, and
providing goods and services to ultimate
customers for personal, family or household use.
In the channel of distribution, retailing is wherethe customer meets the product. It is through
retailing that exchange occurs.
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RETAIL FUNCTIONALITY Identifying target market:-
This activity includes selection of appropriatemarket segment for a particular product
range & price range depending upon theretail strategy.
Market survey & interpreting needs of
targeted customer:-This activity is purely based upon the
demographic analysis & extensive market
survey to identify the most wanted productsto be offered.
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RETAIL FUNCTIONALITY Developing goods assortment of
merchandise:-
This point explains the product assortment
executed by the merchandiser to optimizebetween consumer requirement & investmentrequirement.
Presenting them in an effective manner:-
This part includes store planning & visualmerchandising, the prime object of which is topresent the available product range in such amanner that it creates a dignified store image &consumers satisfaction.
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RETAIL FUNCTIONALITY Breaking the bulk:-
It represents converting a large amount ofitems into smaller amount for effective
distribution & selling. Inventory management:-
Inventory management either manual orcomputerized is one of the crucial activityinvolved in retail business. It mainlyincludes accurate documentation of itemsboth style no wise & color no wise. Itincludes the activity of buffer stockmaintenance to avoid the zero stock
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RETAIL FUNCTIONALITY Feedback to the supplier:-
This part involves collecting the feedbackfrom the consumer & analyzing the same.The detail report of consumers feedback
its sent to the supplier for furtherimprovement.
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CLASSIFICATION OF RETAILAccording to legal form:
1. Proprietorship
2. Partnership3. Limited company
According to the operational structure:
1. Independent store2. Chain store
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CLASSIFICATION OF RETAIL Based upon the range of merchandise:
1. Departmental store
2. Specialty store
Based upon the pricing policy :
1. Discount store
2. Convenient store
According to the method of interactionwith the consumers:
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CLASSIFICATION OF RETAIL1. Retailing through store
2. Non-store retailing
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DEPTH AND BREADTH OF PRODUCT LINE Depth of product line means that the store carries a
large assortment of each item, such as shoe storesthat offer running shoes, dress shoes, and childrensshoes.
Breadth of product line refers to the variety ofdifferent items a store carries.-- scrambled merchandising refers to retailers thatoffer
several unrelated product lines in a single store.
-- hypermarkets are very large retail outlets that havethe
goal of offering customers everything at one outlet.-- Supercenters are retailers that combine a typical
merchandise store with a grocery store.
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BREADTH VS. DEPTH OF MERCHANDISE LINESBreadth: Number of different product lines
Shoes Appliances CDsMens
clothingNike running
shoes
Florsheim dressshoes
Top Sider boat
shoes
Adidas tennisshoes
Amanarefrigerator
Sony TV setsJVC videocassette
recordersGeneral Electric
dishwashersSharp microwave
ovens
Classical
Rock
Jazz
Country Western
SuitsTies
JacketsOvercoats
SocksShirts
Depth:Number
ofitems
within
eachproduct
line
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DEPARTMENT STORES
Assort-
ment Price
Gross
Margin
Broad High High
Service
Level
High
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SPECIALTY STORES Specialty Stores
Assort-
ment Price
Gross
Margin
Narrow High High
Type of Retailer
Specialty Store
Service
Level
High
http://www.footlocker.com/footlocker/index.jsp?pageId=flkHomePage8/2/2019 Ppt of Gajal
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SPECIALTY DISCOUNT STORES OR CATEGORYKILLERS
Specialty DiscountStores
Assort-ment
PriceGrossMargin
Narrow Low Low
Type of Retailer
Specialty Discount Store
ServiceLevel
Low
http://images.google.com/imgres?imgurl=http://www.skillsusa-register.org/images/BestBuy.gif&imgrefurl=http://stores.ebay.co.uk/Old-Carpet-Music/BEST-BUYS.html&h=405&w=600&sz=34&hl=en&start=1&um=1&tbnid=AB6wScd6qjncFM:&tbnh=91&tbnw=135&prev=/images?q=best+buy&svnum=10&um=1&hl=en&rls=GGLD,GGLD:2004-35,GGLD:en&sa=N8/2/2019 Ppt of Gajal
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DISCOUNT STORES
BroadAssortment
Low price Low marginDiscount Low Service
Shallow Assortment
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OFF-PRICE RETAILER
Narrow Line PricesLow prices Low marginsOff-price Retailer Low service
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SUPERCENTERS
BroadModerate
prices
Low marginsSupermarket Low service
http://images.google.com/imgres?imgurl=http://www.pathogenplus.com/uploaded_images/target-783370.gif&imgrefurl=http://www.pathogenplus.com/&h=800&w=800&sz=14&hl=en&start=6&tbnid=wL_chr_6CrKqcM:&tbnh=143&tbnw=143&prev=/images?q=target&gbv=2&svnum=30&hl=en8/2/2019 Ppt of Gajal
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COMPARISON BETWEEN DISCOUNT, SPECIALTY ANDSPECIALTY DISCOUNTAttribute Specialty Specialty Discount Discount
Example TCBY Yogurt Toys R us Wal-Mart
Service High Low Low
Price High Low Low
Assortment Narrow Narrow Broad
Margin High Low Low
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THE WHEEL OF RETAILING
2. Outlet now has:Higher pricesHigher margins
Higher status
3. Outlet now has:Still higher pricesStill higher
marginsStill higher statusLow prices
1. Outlet starts with:Low pricesLow marginsLow status
4. New form of outletenters retailingenvironment withcharacteristics ofoutlet in Box 1
As time passes,outlet adds
services
As more time passes,outlet adds still more
services
Passageof time
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FUTURE CHANGES IN RETAILINGImpact of Technology
Changing Shopping Behavior
Importance of Brands
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KEY TO RETAIL POSITIONINGFor a store to besuccessfully positioned, it
must have an identity whichhas some advantages overcompetitors, and at the
same time are recognizedand valued by consumers.
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THANK YOU