Prasentation on E-commerce

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    E-commerce is the use of electroniccommunications and digital

    information processing technology inbusiness transactions to create,transform, and redefine relationshipsfor value creation between or among

    organizations, and betweenorganizations and individuals.

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    any form of businesstransaction in which theparties interact electronicallyrather than by physical

    exchanges or direct physicalcontact.

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    In e-business, on the other hand,ICT is used to enhance ones

    business. It includes any processthat a business organization(either a for-profit, governmentalnon-profit entity) conducts overa computer-mediated network.

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    The Internet economy is abroader concept than e-commerce and e-business.

    It includes e-commerce and e-business.

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    Internet

    economy layer

    Layer 1

    Internet Infrastructurecompanies

    Layer 2

    InternetApplicationInfra structurecompanies

    Layer 3

    InternetIntermediariescompanies

    Layer 4

    InternetCommercecompanies

    Types ofcompanies

    NetworkingHardwareSoftwareISP (internetserviceprovider)PC & ServermanufacturersFiber optics

    makerscompanies

    InternetCommerceApplicationsWebDevelopmentSoftwareInternetOnline trainingSearch engine

    Multimediaapplications

    Market makersin verticalIndustriesOnline travelagentOnline brokersOnlineadvertisers

    OnlineentertainmentAndprofessionalservicesAirlines sellingonline tickets

    Examples CiscoAOLAT&T

    AdobeMicrosoftIBM

    TravelocitytradeYahoo

    Amazon.comDell

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    B2B e-commerce

    B2Ce-commerce

    B2G e-commerce

    C2Ce-commerce

    m-commerce

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    B2B e-commerce is simply defined as e-commercebetween companies. This is the

    type of e-commerce that deals with relationshipsbetween and among businesses.

    About 80% of e-commerce is of this type, andmost experts predict that B2B ecommerce

    will continue to grow faster than the B2Csegment.

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    Business-to-consumer e-commerce, or commercebetween companies and consumers,

    involves customers gathering information;purchasing physical goods (i.e., tangibles

    such as books or consumer products) orinformation goods (or goods of electronic

    material or digitized content, such as software, ore-books); and, for information

    goods, receiving products over an electronicnetwork

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    Year 2000 Year 2004Share of B2B and B2C E-Commerce in Total Global E-Commerce(2000 and 2004)

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    Business-to-government e-commerce or B2G isgenerally defined as commerce between

    companies and the public sector. It refers to the use ofthe Internet for public

    procurement, licensing procedures, and othergovernment-related operations. This kind

    of e-commerce has two features: first, the publicsector assumes a pilot/leading role in

    establishing e-commerce; and second, it is assumedthat the public sector has thegreatest need for making its procurement system

    more effective

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    Consumer-to-consumer e-commerce or C2C issimply commerce between private

    individuals or consumers.

    This type of e-commerce is characterized by thegrowth of electronic marketplaces

    and online auctions, particularly in verticalindustries where firms/businesses can

    bid for what they want from among multiplesuppliers.16 It perhaps has the greatest

    potential for developing new markets.

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    M-commerce (mobile commerce) is the buyingand selling of goods and services

    through wireless technology-i.e., handheld

    devices such as cellular telephones and

    personal digital assistants (PDAs). Japan is seenas a global leader in m-commerce.

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    There are at least 2 major forces fuelling e-commerce:economic forces, marketing

    and customer interaction forces, and technology,

    particularly multimedia convergence.

    1. PDA

    2. Cell phones

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    SERVICE SECTOR HAS SERVED AS THECATALYST FOR E-COMMERCE ALL OVERTHE WORLD AND PRODUCES MORE THAN

    60% OFT

    HEG

    DP OF MOST

    N

    ATI

    ON

    S. ICTIS THE SINGLE BIGGESTCONTRIBUTERTO THE GDP INTHE DEVELOPED WORLDAND CONTRIBUTES 37%.

    INPAK

    IST

    AN

    HOWEVERT

    HE WHOLESERVICES SECTOR IS CONTRIBUTINGABOUT 5% INGDP WITH ICT ONLY ABOUT3%.

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    FINANCIAL SECTOR WILL PLAY A CATALYSTFOR ITGROWTH IN PAKISTANWITH ALEADING ROLE EXPECTED FROM THE LOCALBANKS WHO HAVE AMBITIOUS

    AUTOMATION PLANS FOR THIS YEAR. AUTOMATIONOF BANKING LIKE ATM AND

    ON LINE BANKING EXTRA WILL NOT ONLYENHANCE EFFICIENCY BUT WILL ALSORESULTINCOST SAVING WORKING FOR THE

    LOCAL ITINDUSTRY. LIKE ATMS THE DEBIT AND CREDITCARDS

    GAINING POPULARITY IN PAKISTAN, WILLALSO BOOSTITINDUSTRY.

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    When the govt. started an information technologyand e-commerce initiative in early 2000, thebanks were expected to lead the way into e-

    commerce. However although the bankingsector is the leading spender on informationcommunication technology, the most progressin e-commerce has been in e-government. Some

    B2B portals are available, but they are designedmore for information then transactions.

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    PAKISTAN STRATEGY SHOULD BE:

    1. FIRSTIDENTIFY THOSE BUSINESS

    OPPORT

    UNITI

    ES WHIC

    H WILL

    BEIN

    OURCORE COMPELENCY AREAS.2. THENWORK TOWARDS SECURING A

    STRONG POSITIONDELIVERING RELIABLEQUALITY AND EFFICIENCY.

    3. PRODUCTIONOF GOODENTREPRENEURS.WHO ARE ABLE TAKELITTLE RISK AND SELL IDEA TO PEOPLEABROAD.

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    PAKISTAN SHOULD GROUP THE ITESMARKET OPPORTUNITIES LIKE:

    1. CUSTOMERS INTERACTIONOPERATION(INCLUDINGCALL CENTRE.).

    2.

    BAC

    K OFFIC

    E OPERATI

    ON

    (INC

    LUDING

    FINANCE,ACCOUNTING/HR SERVICES).3. TRANSCRIPTION/TRANSLATION SERVICES.4. CONTENTDEVELOPMENT.5. ANIMATION.

    6. ENGINEERING AND DESIGN.7. OTHER SERVICES INCLUDE REMOTE

    EDUCATION,MARKET RESEARCH,NETWORKAND MANAGEMENT

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    PAKISTAN SOFTWARE INDUSTRY SHOULDACTUALLY PARTICIPATE INTHEUNEXPLOED DOMESTIC MARKET WHILEKEEPINGITS FOOT HOLD INTHEINTERNATIONAL MARKET.

    1- DOMESTIC MARKET: EXERCISE +TAXATION. RAILWAYS. WAPDA. LOCAL BODIES. OIL AND GAS.

    2- GLOBAL MARKET OPPERTUNITIES FOR SOFTWAREEXPORT:

    PROGRAMMING SERVICES. CONVERSIN AND LOCALIZATION. PRODUCT DEVELOPMENT.

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    PSEB SHOULD PLAY A VITALROLE INTHE STRATEGY BY

    LUNCHING PAKISTANIITINDUSTRY AND ITS COOLADVANTAGES TO THEIN

    VEST

    ORS.OPEN

    SMALLREGIONAL OFFICES AND DODIRECT MARKETING.

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    PAKISTANMUST MARKETITS PREMIERCOMPANIES AND OTHER UNIQUE SELLINGPOINTS LIKE:

    1. SUBSIDIZINGTELECOMMUNICATIONS.2. PASSING AND ENFORCINGCOPYRIGHTS LAWS.

    3. EST

    AB

    LISH

    INGUNI

    VERSITI

    ES AN

    DIT

    RESEARC

    HINSTITUDES.4. TAX FORCE INCOME TILL 2018.5. IT PARKS WITH LOW RENTS.6. FIBRE OPTICS CONNECTION.7. LARGE POST FOR IT PROFESSIONALS.

    8.C

    OMMAN

    D OVER ENG

    LISH LA

    NGUA

    GE.9. GOVERNMENT ADVISORY BOARDS.

    10. FINANCIAL SUPPORT.11. INTERNATIONAL LEVEL IT SPECIALISTS

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    GOVERNMENTOF PAKISTANTO IMPROVETHE IT ENVIRONMENT.

    CHANGE IN PUBLIC AND PRIVATE

    SECTOR AND DEFENSE SERVICES TOBOOSTTHE DEVELOPMENTINIT.

    PEOPLE OF PAKISTANWORKINGTOGETHER TO MAKE CHANGE TODAY

    FORT

    HEB

    EN

    EFIT

    OFT

    HE FUT

    UREGENERATION.

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    THANK

    you