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8/8/2019 Prasentation on E-commerce
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E-commerce is the use of electroniccommunications and digital
information processing technology inbusiness transactions to create,transform, and redefine relationshipsfor value creation between or among
organizations, and betweenorganizations and individuals.
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any form of businesstransaction in which theparties interact electronicallyrather than by physical
exchanges or direct physicalcontact.
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In e-business, on the other hand,ICT is used to enhance ones
business. It includes any processthat a business organization(either a for-profit, governmentalnon-profit entity) conducts overa computer-mediated network.
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The Internet economy is abroader concept than e-commerce and e-business.
It includes e-commerce and e-business.
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Internet
economy layer
Layer 1
Internet Infrastructurecompanies
Layer 2
InternetApplicationInfra structurecompanies
Layer 3
InternetIntermediariescompanies
Layer 4
InternetCommercecompanies
Types ofcompanies
NetworkingHardwareSoftwareISP (internetserviceprovider)PC & ServermanufacturersFiber optics
makerscompanies
InternetCommerceApplicationsWebDevelopmentSoftwareInternetOnline trainingSearch engine
Multimediaapplications
Market makersin verticalIndustriesOnline travelagentOnline brokersOnlineadvertisers
OnlineentertainmentAndprofessionalservicesAirlines sellingonline tickets
Examples CiscoAOLAT&T
AdobeMicrosoftIBM
TravelocitytradeYahoo
Amazon.comDell
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B2B e-commerce
B2Ce-commerce
B2G e-commerce
C2Ce-commerce
m-commerce
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B2B e-commerce is simply defined as e-commercebetween companies. This is the
type of e-commerce that deals with relationshipsbetween and among businesses.
About 80% of e-commerce is of this type, andmost experts predict that B2B ecommerce
will continue to grow faster than the B2Csegment.
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Business-to-consumer e-commerce, or commercebetween companies and consumers,
involves customers gathering information;purchasing physical goods (i.e., tangibles
such as books or consumer products) orinformation goods (or goods of electronic
material or digitized content, such as software, ore-books); and, for information
goods, receiving products over an electronicnetwork
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Year 2000 Year 2004Share of B2B and B2C E-Commerce in Total Global E-Commerce(2000 and 2004)
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Business-to-government e-commerce or B2G isgenerally defined as commerce between
companies and the public sector. It refers to the use ofthe Internet for public
procurement, licensing procedures, and othergovernment-related operations. This kind
of e-commerce has two features: first, the publicsector assumes a pilot/leading role in
establishing e-commerce; and second, it is assumedthat the public sector has thegreatest need for making its procurement system
more effective
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Consumer-to-consumer e-commerce or C2C issimply commerce between private
individuals or consumers.
This type of e-commerce is characterized by thegrowth of electronic marketplaces
and online auctions, particularly in verticalindustries where firms/businesses can
bid for what they want from among multiplesuppliers.16 It perhaps has the greatest
potential for developing new markets.
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M-commerce (mobile commerce) is the buyingand selling of goods and services
through wireless technology-i.e., handheld
devices such as cellular telephones and
personal digital assistants (PDAs). Japan is seenas a global leader in m-commerce.
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There are at least 2 major forces fuelling e-commerce:economic forces, marketing
and customer interaction forces, and technology,
particularly multimedia convergence.
1. PDA
2. Cell phones
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SERVICE SECTOR HAS SERVED AS THECATALYST FOR E-COMMERCE ALL OVERTHE WORLD AND PRODUCES MORE THAN
60% OFT
HEG
DP OF MOST
N
ATI
ON
S. ICTIS THE SINGLE BIGGESTCONTRIBUTERTO THE GDP INTHE DEVELOPED WORLDAND CONTRIBUTES 37%.
INPAK
IST
AN
HOWEVERT
HE WHOLESERVICES SECTOR IS CONTRIBUTINGABOUT 5% INGDP WITH ICT ONLY ABOUT3%.
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FINANCIAL SECTOR WILL PLAY A CATALYSTFOR ITGROWTH IN PAKISTANWITH ALEADING ROLE EXPECTED FROM THE LOCALBANKS WHO HAVE AMBITIOUS
AUTOMATION PLANS FOR THIS YEAR. AUTOMATIONOF BANKING LIKE ATM AND
ON LINE BANKING EXTRA WILL NOT ONLYENHANCE EFFICIENCY BUT WILL ALSORESULTINCOST SAVING WORKING FOR THE
LOCAL ITINDUSTRY. LIKE ATMS THE DEBIT AND CREDITCARDS
GAINING POPULARITY IN PAKISTAN, WILLALSO BOOSTITINDUSTRY.
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When the govt. started an information technologyand e-commerce initiative in early 2000, thebanks were expected to lead the way into e-
commerce. However although the bankingsector is the leading spender on informationcommunication technology, the most progressin e-commerce has been in e-government. Some
B2B portals are available, but they are designedmore for information then transactions.
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PAKISTAN STRATEGY SHOULD BE:
1. FIRSTIDENTIFY THOSE BUSINESS
OPPORT
UNITI
ES WHIC
H WILL
BEIN
OURCORE COMPELENCY AREAS.2. THENWORK TOWARDS SECURING A
STRONG POSITIONDELIVERING RELIABLEQUALITY AND EFFICIENCY.
3. PRODUCTIONOF GOODENTREPRENEURS.WHO ARE ABLE TAKELITTLE RISK AND SELL IDEA TO PEOPLEABROAD.
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PAKISTAN SHOULD GROUP THE ITESMARKET OPPORTUNITIES LIKE:
1. CUSTOMERS INTERACTIONOPERATION(INCLUDINGCALL CENTRE.).
2.
BAC
K OFFIC
E OPERATI
ON
(INC
LUDING
FINANCE,ACCOUNTING/HR SERVICES).3. TRANSCRIPTION/TRANSLATION SERVICES.4. CONTENTDEVELOPMENT.5. ANIMATION.
6. ENGINEERING AND DESIGN.7. OTHER SERVICES INCLUDE REMOTE
EDUCATION,MARKET RESEARCH,NETWORKAND MANAGEMENT
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PAKISTAN SOFTWARE INDUSTRY SHOULDACTUALLY PARTICIPATE INTHEUNEXPLOED DOMESTIC MARKET WHILEKEEPINGITS FOOT HOLD INTHEINTERNATIONAL MARKET.
1- DOMESTIC MARKET: EXERCISE +TAXATION. RAILWAYS. WAPDA. LOCAL BODIES. OIL AND GAS.
2- GLOBAL MARKET OPPERTUNITIES FOR SOFTWAREEXPORT:
PROGRAMMING SERVICES. CONVERSIN AND LOCALIZATION. PRODUCT DEVELOPMENT.
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PSEB SHOULD PLAY A VITALROLE INTHE STRATEGY BY
LUNCHING PAKISTANIITINDUSTRY AND ITS COOLADVANTAGES TO THEIN
VEST
ORS.OPEN
SMALLREGIONAL OFFICES AND DODIRECT MARKETING.
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PAKISTANMUST MARKETITS PREMIERCOMPANIES AND OTHER UNIQUE SELLINGPOINTS LIKE:
1. SUBSIDIZINGTELECOMMUNICATIONS.2. PASSING AND ENFORCINGCOPYRIGHTS LAWS.
3. EST
AB
LISH
INGUNI
VERSITI
ES AN
DIT
RESEARC
HINSTITUDES.4. TAX FORCE INCOME TILL 2018.5. IT PARKS WITH LOW RENTS.6. FIBRE OPTICS CONNECTION.7. LARGE POST FOR IT PROFESSIONALS.
8.C
OMMAN
D OVER ENG
LISH LA
NGUA
GE.9. GOVERNMENT ADVISORY BOARDS.
10. FINANCIAL SUPPORT.11. INTERNATIONAL LEVEL IT SPECIALISTS
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GOVERNMENTOF PAKISTANTO IMPROVETHE IT ENVIRONMENT.
CHANGE IN PUBLIC AND PRIVATE
SECTOR AND DEFENSE SERVICES TOBOOSTTHE DEVELOPMENTINIT.
PEOPLE OF PAKISTANWORKINGTOGETHER TO MAKE CHANGE TODAY
FORT
HEB
EN
EFIT
OFT
HE FUT
UREGENERATION.
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THANK
you