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25-27 October 2011 Sofitel London Heathrow, United Kingdom

Pre-Event ProgrammeGet the inside track on Innovations in Supply Chain, Retail and Business Transformation

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Get the inside track on Innovations in Supply Chain, Retail and Business Transformation.JDA FocusConnect showcases leading practices in Supply Chain, Manufacturing, Retail, Transportation and Pricing Excellence. More than 400 professionals from Retail, Discrete and Process Manufacturing, and Wholesale Distribution will gather under one roof in London on the 25 - 27 October to share insights into innovations, leading practices, ways to improve your business process planning, drive cost efficiencies and maximise ROI.

> More than 80 sessions showcasing Retail, Manufacturing, Transportation, Category Management, Supply Chain thought-leadership and best practices

> Plentiful networking opportunities with other retail, manufacturing and supply chain professionals

> Workshops for Assortment Management, Sales & Operations Planning, Multi-channel Retailing and Shelf-Connected Supply Chain

> General Session featuring leading companies sharing business and supply chain transformation

NETWORK LEARNNetwork with industry peers, JDA solution experts, supply chain thought leaders and technology partners to gain insights on common challenges.

Learn how JDA’s best-in-class supply chain solutions and services are being used at some of the world’s leading companies.

JOINJoin industry-leading supply chain practitioners as they share best practices on achieving business process excellence.


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General Session Speakers

Jaume Ferrer, Managing Director of Accenture´s Global Consulting Practice for the Products IndustriesJaume Ferrer leads Accenture´s global Management Consulting practice for the Products industries (CPG, Retail, Pharma, Auto & IE) and in addition leads the “Speed to Customer” value proposition, linking Fast Innovation with time-to-market effectiveness and supply chain. Jaume has led projects in the S2C space for multiple industries during his career in Accenture.

Gary A. King, Executive Vice President, Chief Information Officer, Chico’s FASMr. Gary A. King is Executive Vice President, Chief Information Officer of Chico’s FAS, Inc. Mr. King joined the Company in October 2004 after five years at Barnes & Noble, Inc., where he served as Vice President, Chief Information Officer. From 1988 to 1999, Mr. King held positions with Avon Products, Inc. including Vice President, Global Information Technology. From 1982 to 1987, Mr. King held system management positions with Unisys Corporation and Burroughs Corporation.

Brett Frankenberg, Vice President of Supply Chain Planning, Coca-Cola Bottling Co. ConsolidatedBrett Frankenberg is the Vice President of Supply Chain Planning for Coca-Cola Bottling Co. Consolidated (CCBCC). CCBCC is a 1.5B bottler based in Charlotte, NC. Brett’s team is responsible for Materials Management, Inventory Policies, Forecasting Demand Patterns through the Detailed Scheduling and Deployment of product from CCBCC’s five manufacturing centers and 60+ full goods vendors to the 50+ distribution facilities. In his 15 years with CCBCC, he has managed functions in Manufacturing, Training and most recently Logistics. Brett’s most recent assignment involved managing regional Warehousing and Transportation Operations in Manufacturing and Distribution Centers. Brett holds a B.S. in Industrial Engineering from Penn State and an MBA from the University of North Carolina at Charlotte.

Adriana Karaboutis, Vice President, Information Technology, Dell Inc.Adriana (Andi) Karaboutis is Dell’s Vice-president of Global Operations & Technology IT, responsible for Manufacturing, Supply Chain, Procurement and Product Development systems. She has been with Dell Since March, 2010.

Prior to joining Dell, she was General Motors’ Global Manufacturing and Labor Information Officer. In this capacity, Adriana was responsible for all vehicle assembly, power train, and stamping plant systems, as well as manufacturing engineering systems. Prior to that, she was the Global Purchasing and Supply Chain Information Officer responsible for all global procurement, order fulfillment, supply operations and logistics systems. She was at GM from 2004 through 2010. Before working for General Motors, Adriana spent 15 years at Ford Motor Company where she began as a programmer/analyst and moved into various global IT leadership positions with increasing responsibility in manufacturing, supply chain, finance and purchasing in both Europe and North America.

Adriana served as a member of the advisory board for the Michigan Council of Women in Technology (MCWT) and was President of the organization, 2008-2010. She has also been on the board of the Manufacturing Executive Leadership Forum since 2009.

Tim Payne, Research Director, Gartner GroupTim Payne is a research director in Gartner, where he is part of the Supply Chain Research Group. In this position, Mr. Payne is able to leverage more than 15 years of direct experience in supply chain management into his research. His current research areas focus on supply chain planning, sales and operations planning, integrated business planning, and supply chain performance management. Additionally, he supports Gatner’s European clients on all aspects of supply chain management.

Prior to joining Gartner, Mr. Payne worked in supply chain management for multinationals for 15 years. During that time, he led many European supply chain re-engineering, improvement and optimization programs, including several supply chain system implementations.


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Lars Gunnarsson, IT Demand Manager, IKEALars has more than 20 years experience of IT Management both inside IKEA and at other global enterprises. Starting out his executive career in Swedish Telecom company Telia, Lars moved on to work at Pharmacia & UpJohn and later as CEO at Standard Software Company Capitex. Lars joined IKEA in 2001. Lars has at IKEA managed all parts of the internal IT organisation as well as being Store Manager of store located at Wembley, London UK. Lars is today IT Demand Manager for global Supply Chain at IKEA .

Didier Jourdan, Vice President - Planning, Oriflame CosmeticsDidier is a passionate Supply Chain executive with more than 15 year experience in various FMCG fields.

Based in Stockholm (Sweden) since 2009 as Vice-President Planning, he is leading the Global Planning for Oriflame Cosmetics (Global Supply & Distribution planning – Global Inventory Management). Additionally, Didier is actively participating in Oriflame integrated decision process (IBM).

Previously, he worked 8 years for Beiersdorf first in France heading the Supply Chain for a production center then in the Middle East establishing the whole Supply Chain through a distribution hub covering 16 countries. Prior to that, Didier worked for 5 years in several supply chain fields within Procter & Gamble following a 2 year first experience in Singapore as Application Engineer. Didier holds an Mechanical Engineer Diploma (1994) complemented by INSEAD (2004) & London Business School (2008) executive seminars.

Hamish Brewer, President and Chief Executive Officer, JDA SoftwareHamish Brewer has been President & CEO of JDA Software since August 2003, responsible for overseeing all aspects of JDA and developing company strategy.

Prior positions at JDA include President from 2001 to 2003; Senior Vice President, Worldwide Sales from 2000 to 2001; Senior Vice President, Enterprise Systems, from 1999 to 2000; Senior Vice President, International, from 1998 to 1999; and Vice President, Europe, Middle East & Africa Operations from 1996 to 1998.

Prior to JDA, Mr Brewer worked for eight years at IBM as a retail specialist in sales and marketing. He also worked at a retailer in England with responsibilities for operations, information management, and stock control.

Razat Gaurav, Senior Vice President, Europe, Middle East and Africa, JDA SoftwareRazat Gaurav joined JDA in 2010 as part of the i2 acquisition in 2010, and serves as Senior Vice President, Europe, Middle East and Africa (EMEA). Razat brings vast international experience to JDA along with demonstrated deep domain expertise in both retail and manufacturing supply chains.

At i2 Razat served in various leadership roles with responsibility for revenue and market share growth, including leading all sales, presales and business development activities across the Americas and EMEA regions. In this role, he also managed partner and alliance relationships and guided solution and industry roadmap development. Razat previously led i2’s Global Logistics Business Unit responsible for overall go-to-market and transportation solution strategy. He also served in various roles across product management, solutions marketing and strategic consulting services functions.

Prior to i2, Razat worked as a management consultant at Ernst & Young’s supply chain and logistics practice. In this role, he worked with several manufacturing, retail, third-party logistics and telecommunications companies on process improvement and strategy engagements to help drive cost reduction, service level improvement and revenue growth.

General Session Speakers


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Agenda - Tuesday 25 October09:00 Registration for SIG Sessions & JDA FocusConnect Opens

11:00 - 15:00 Workshop: Advanced Sales & Operations Planning - Hosted by Oliver Wight & JDA Software

11:00 - 12:45 Workshop: Integrated Assortment Management - Connecting your Planning, Buying and Supply Chain

13:00 - 15:00 Workshop: One Stop Shop - Meeting the Challenges of Multi-Channel Retailing

JDA Support Services Round TableA Discussion About the Future of JDA Support

Transportation Round Table

15:30 - 18:30 EMEA Demand & Fulfillment Special Interest Group

EMEA Intactix Special Interest Group

EMEA E3 Special Interest Group EMEA Transportation Special Interest Group

16:30 - 18:30 Partner Briefing

18:30 JDA FocusConnect Welcome Reception

Agenda - Wednesday 26 October08:30 - 09:25 JDA Company Vision & Strategy

Hamish Brewer, President & Chief Executive Officer, JDA Software & Razat Gaurav, Senior Vice President EMEA, JDA Software

09:25 - 09:45 Shelf-Connected Supply Chain

09:45 - 10:15 Keynote - Getting the Right Technology for Your Supply ChainTim Payne, Research Director, Gartner Group

10:15 - 10:30 Coffee Break

10:30 - 11:00 Rebuilding the Foundation at Chico’s FASGary A. King, Executive Vice President, Chief Information Officer, Chico’s FAS

11:00 - 11:30 Dell’s Supply Chain Transformation Adriana Karaboutis, Vice President, Information Technology, Dell Inc.

11:30 - 12:00 Only While Sleeping One Makes No Mistakes Lars Gunnarsson, IT Demand Manager, IKEA

12:00 - 12:30 General Session Panel Discussion: Shelf-Connected Supply Chain featuring key retailers and manufacturers

12:30 - 14:00 Lunch, Exhibition Area, JDA Demo Area & 1-2-1 Meetings

12:30 - 14:00 Factory Planning & Scheduling Solutions

13:00 - 13:45 JDA Intactix OpenAccess Session

13:00 - 13:30 How to make it real? Experience Speed to Customer in Action Pablo Quintano, Senior Manager at Accenture - Barcelona Innovation Center

13:15 - 13:45 A High Performing JDA Platform and Team is Fundamental for IKEA and the Very Core of Plan and Secure SupplyLars Gunnarsson, IT Demand Manager, IKEADarrell Harvey, Principal Solution Architect Consumer Services & Sales, HCL Technologies

14:00 - 14:45 Breakout SessionsRetail 1 Retail 2 Wholesale Manufacturing

- Consumer Industries

Discrete Manufacturing

Process Manufacturing

Transportation & Network Design

Best Practices Solution Sessions 1

Solution Sessions 2

Carrefour Belgium

Common Practice to Best Practice in Fashion & Apparel

Würth International

Fromageries Bel

TE Connectivity

Abbott Laboratories

Transportation & Network Design Strategy & Overview Session

Cloud Services Offerings: An all-inclusive portfolio of services to support your complex business needs

JDA Demand on Top of E3 Replenishment Solutions: Enabling Suppliers to Shelves Synchronisation

Integrated Business Planning

14:45 - 15:00 Break

15:00 - 15:45 Retail 1 Retail 2 Wholesale Manufacturing - Consumer Industries





Solution Sessions 2

Dr Pepper Snapple Group

Woolworths South Africa

Unifarm Heinz Renault Nalco LG Electronics From Demand Forecasting to Demand Shaping Through Price and Promotions

JDA Assortment Optimization - The Latest Evolution of True Space-Aware Assortments

New Frontiers in Network Design and Inventory Optimisation

15:45 - 16:00 Break

16:00 - 16:45 Retail 1 Retail 2 Wholesale Manufacturing - Consumer Industries





Solution Sessions 2

HEMA & Capgemini

IKEA Staples Georgia-Pacific Tata Steel Covidien Penske Logistics

Shaping, Planning, Managing your Category Demand

Enhancing Fresh Food Replenishment through the JDA Solution

Demand & Fulfillment for Manufacturing

16:45 - 17:00 Break

17:00 - 17:45 Retail 1 Retail 2 Manufacturing - Consumer Industries





Solution Sessions 2

Marks & Spencer

Elkjøp Scotts Miracle-Gro & Planalytics

TE Connectivity (Wire & Cable Division)

Merck Serono Transportation Management System Implementations – Lessons Learned

From Suppliers to Shelves: Synchronising the Entire Retail Chain with JDA Demand and E3

Buying & Assortment Management - New release and future of solution

Taking Supply Chain Planning to the Next Level

18:00 - 19:00 Cocktail in Exhibition Area

19:00 - Late JDA FocusConnect Grand Party


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Thursday 27 October09:30 - 10:00 Driving Speed-to-Customer

Jaume Ferrer, Managing Director of Accenture’s Global Consulting Practice for the Products Industry, Accenture

10:00 - 10:30 Get Connected to the Consumers, Stay Ahead of the CompetitionBrett Frankenberg, Vice President of Supply Chain Planning, Coca-Cola Bottling Co. Consolidated

10:30 - 11:00 Coffee Break

11:00 - 11:30 Leveraging Technology to Optimise the Supply Chain at Loblaw David Markwell, Vice President IT, Supply Chain & Retail Systems, Loblaw Companies Limited

11:30 - 12:00 Reinventing our Supply Chain - From Strategy to Actions Didier Jourdan, Vice President - Planning, Oriflame Cosmetics

12:00 - 14:00 Lunch, Exhibition Area, JDA Demo Area & 1-2-1 Meetings

12:30 - 13:30 JDA Advanced 3D Visualisation & Shopper Insight

14:00 - 14:45 Breakout SessionsRetail 1 Retail 2 Workshop Discrete

ManufacturingBest Practices Solution

Sessions 1Solution Sessions 2

Pick n Pay HAVI Logistics Shelf-Connected Supply Chain - Seamlessly Flowing your Product from Supplier to the Shelf

Sales & Operations Planning including Case Study Examples

Merchandise Operations: Enabling Retail Execution and Optimisation

JDA Planogram Generator and Solution Roadmap

Engineering-To-Order Industries – Multi-Project Planning and Execution

14:45 - 15:00 Break

15:00 - 15:45 Retail 1 Retail 2 Solution Sessions 1

Solution Sessions 2

Robert Dyas Plan Like This, Not Like That

It All Starts With a Forecast: An Overview of JDA Demand

Increasing Sustainability of Enterprise Architecture

15:45 - 16:00 Break

16:00 - 16:45 Solution Sessions 1

JDA Allocation

16:45 End of Conference

Demo AreaDuring lunches and networking times at FocusConnect, there will be a Demo Area where you can have the chance to see JDA solutions in action. Solutions and areas covered include:

> Retail: Grocery

> Retail: Hardlines

> Retail: Fashion/Apparel

> Retail: Ask the Expert

> Technology & Platform

> Integrated Business Planning / S&OP

> Demand & Fulfillment / Shelf-Connected Supply Chain

> Inventory Optimization

> Supply Chain Planning

> Manufacturing: Ask the Expert

> Analytics & Optimization

> Transportation

> Education Services

> JDA Managed Services

> Global Support Services & Strategic Services


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Wednesday 26 OctoberGeneral SessionJDA Company Strategy & Vision08:40 - 09:25 | Wednesday 26 OctoberHamish Brewer, President & Chief Executive Officer, JDA Software Razat Gaurav, Senior Vice President EMEA, JDA Software

General SessionThe Shelf-Connected Supply Chain09:25 - 09:45 | Wednesday 26 OctoberIndustry dynamics are rapidly changing the status quo. Traditional models are no longer adequate, leading to tighter integration between the retail and the supply / manufacturing operations. The key drivers become:

> Localised consumer-driven assortments and store-level planograms

> Integrated shelf driven retail supply chain, distribution, production and procurement processes

> Proactive supply chain management in a Plan / Do / Check / Act paradigm

> Collaborative demand shaping, through agreed trade fund, promotions and markdowns

The size of the prize is worth the attention.

General SessionGetting the Right Technology for Your Supply Chain09:45 - 10:15 | Wednesday 26 OctoberChoosing the right technology is key for your supply chain to have the right capabilities. How do you choose the right technology for your supply chain today, and ensure you can support the future state of your supply chain? How do technology decisions affect your ability to establish a demand-driven value network (DDVN)? We’ll discuss the state of the supply chain technology market, the key players, and how the market will evolve to support your efforts to get to DDVN excellence.Tim Payne, Research Director, Gartner Group

General SessionRebuilding the Foundation at Chico’s FAS10:30 - 11:00 | Wednesday 26 OctoberChico’s FAS will be discussing how they were able to manage a dramatic turnaround from their financial difficulties encountered in 2008 by working closely with JDA to restore performance and efficiency.Gary A. King, Executive Vice President, Chief Information Officer, Chico’s FAS

General SessionDell’s Supply Chain Transformation11:00 - 11:30 | Wednesday 26 OctoberThe technology industry has revolutionised our lives, bringing to bear ideas that fundamentally alter the way we live, work and compete. Dell has been a disruptive influence in this landscape throughout the 26 year history of the company with its direct customer interaction and supply chain model. Today, Dell is again at the forefront of supply chain innovation as they have deployed a new segmented supply chain that is designed to optimise product fulfillment based on what customers truly value.Adriana Karaboutis, Vice President, Information Technology, Dell Inc.


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General SessionOnly While Sleeping One Makes No Mistakes11:30 - 12:00 | Wednesday 26 OctoberWhat is it that makes IKEA so unique. Approaching the question both from our values as well as our vision and business idea. From here Lars will touch the qualities of the IKEA Supply Chain in what makes it similar to other Supply Chains but also why the IKEA Supply Chain helps us become even more competitive. As IT Demand Manager for Supplying Lars will explain how IKEA organize for success and then dive into an almost 10 year journey with JDA as a company. Here he will focus on milestones and key challenges along the way as well as looking into the future cooperationLars Gunnarsson, IT Demand Manager, IKEA

General SessionGeneral Session Panel Discussion: The Shelf-Connected Supply Chain12:00 - 12:30 | Wednesday 26 October

Special SessionJDA Intactix OpenAccess Session13:00 - 13:45 | Wednesday 26 OctoberIn this session Alan Hetherington will explain and demonstrate OpenAccess, the emerging new web-based interface for the Intactix product suite. The target audience is anyone who has an interest in opening up their Space & Category Management data to a more distributed, wider audience.Alan Hetherington, Vice President, Product Development, JDA Software

Special SessionHow To Make It Real? Experience Speed-to-Customer in Action13:00 - 13:30 | Wednesday 26 OctoberIn this session, participants will be able to experience how the Integrated Planning concept comes to life with JDA. Awarded in 2011 the Customer Co-Innovation Award, this is an initiative undertaken in Accenture’s Center of Excellence in Barcelona and the Accenture Customer Innovation Network. Together, Accenture and JDA have created a supply chain experience that allows retailers to gain a real-time view of how multiple actions across functions within a retail operation impact each other. Delivered in a workshop format, companies can get up to speed on what Integrated Planning means for them. Attendees will be able to see JDA solutions integrated such as Enterprise Planning, Clustering, Assortment Management, Demand, Fulfillment, Allocations and Space Planning.Pablo Quintano, Senior Manager at Accenture - Barcelona Innovation Center

Special SessionA High Performing JDA Platform and Team is Fundamental for IKEA and the Very Core of Plan and Secure Supply13:15 - 13:45 | Wednesday 26 OctoberAt the beginning of this year IKEA decided to engage HCL technologies as its strategic partner for application Support and development of it supply chain planning area. Lars Gunnarsson, IT demand manager for supplying together with Darrell Harvey, Principal Business Architect from HCL Technologies will help us understand why HCL chosen for the job and how the roadmap is set for both parties to collaborate and ultimately reduce total cost of ownership. Also, improve business alignment to IT and together, with JDA , extend the customer focused planning footprint to leverage standard software, eliminate unnecessary complexity, increased agility to respond to business changes.Lars Gunnarsson, IT Demand Manager, IKEA Darrell Harvey, Principal Solution Architect Consumer Services & Sales, HCL Technologies


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Retail 1Automating Planograms at Carrefour Belgium14:00 - 14:45 | Wednesday 26 OctoberAutomated planogram production is now a key requirement for retailers and manufacturers globally. By being able to produce store specific planograms, you can drive sales and decrease inventory with a shelf offer that meets the consumer demand in each store.During this session you will hear about how Carrefour Belgium have approached and met the requirement for store specific planograms using JDA’s innovative Planogram Generator solution.Marc Michiels, Space Manager, Carrefour Belgium

Retail 2Common Practice to Best Practice in Fashion & Apparel14:00 - 14:45 | Wednesday 26 OctoberSee how leaders in speciality retail have moved from “sell what you buy” to “buy what you sell” organisations by linking store planning and assortments to consumer demand and store space, and by using those plans to drive their allocation and replenishment decisions, maximising sell through and margins.Slimane Allab, VP Pre-Sales, EMEA Retail & Wholesale, JDA Software

WholesaleEnd-to-End Supply Chain Integration14:00 - 14:45 | Wednesday 26 OctoberWürth’s core business is the trade with assembly and fastening materials. Würth International is the central purchasing organisation for the Würth group. In this session Würth International presents its supply planning project that integrates its customers and suppliers to an end-to-end demand and distribution planning system, including experience from the roll-out, challenges, lessons learned results achieved.In a second part Würth International gives an insight to its recent version upgrade project from 7.4 to 7.6 (Demand and Fulfillment). You will hear how Würth and JDA managed this project and the lessons learned for a future upgrade project.Daniel Senn, Manager Supply Chain Management, Würth International Daniel Leibacher, Supply Chain Project Manager, Würth International

Manufacturing - Consumer IndustriesThe Supply Chain Challenges14:00 - 14:45 | Wednesday 26 OctoberWith €2.4 billion sales generated in 2010, Bel Group is a world leader in branded cheese with internationally recognised products prepared at 26 production sites and distributed in over 120 countries. In this presentation, you will hear how Bel has addressed the challenges of its global supply chain by implementing an impressive monthly S&OP process relying in particular on JDA Demand & Fulfillment solutions in order to optimise business processes from forecasting to planning and final delivery.Claire Meunier, Demand Process Manager, Fromageries Bel Florent Champagnat, Replenishment Process Manager, Fromageries Bel

Discrete ManufacturingTEC’s Sales & Operations Planning Process in Automotive EMEA14:00 - 14:45 | Wednesday 26 OctoberFrom process to pilot to full deployment using JDA S&OMDr Steffen Penschke, Director Global Materials & Logistics - Automotive, TE Connectivity


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Process ManufacturingCreating a Global Supply Chain Platform for Success at Abbott Laboratories14:00 - 14:45 | Wednesday 26 OctoberAt the beginning of 2009, Abbott Laboratories set out on a course to deploy a global supply chain platform that could enhance its sales and operations planning (S&OP) process that spans over 130 countries worldwide. A key objective of the initiative was not only to accelerate the time of implementation beyond historical IT benchmarks, but also to extract targeted supply chain value quickly as part of the core deployment.Steve Brodner of Abbott Laboratories will discuss the JDA rollout in North America and highlight key insights from going live with JDA’s supply chain platform, which currently manages over $20 billion in revenue, 38 different exchange rates and languages and more than 800 users. Steve will also share:

> Organisational change insights that enabled a successful global deployment in less than 10 months

> How the use of statistical models resulted in increased forecast accuracy

> The deployment of a product segmentation strategy to enhance performance

> How to strategically utilise the supply chain platform to support “Class A” S&OP

From detailed planning to strategic S&OP, the session will highlight the tight integration of end-to-end supply chain processes and provide valuable insights from Abbott’s successful deployment.Steve Brodner, Business Excellence & Process Manager, Global Pharmaceutical Operations, Abbott Laboratories

Transportation & Network DesignTransportation & Network Design Strategy & Overview Session14:00 - 14:45 | Wednesday 26 OctoberThis session will identify several advanced, global transportation functional and deployment strategies, their challenges and their benefits. It will provide examples across functional, process and organisational domains focused on driving additional value. Additionally, customer examples will be discussed to illustrate successful execution.Fabrizio Brasca, Vice President, Global Logistics, JDA Software

Best PracticesCloud Services Offerings: An All-inclusive Portfolio of Services to Support Your Complex Business Needs14:00 - 14:45 | Wednesday 26 OctoberLearn how JDA Cloud Services helps customers achieve the greatest return on their supply chain solution investments. Benefits include lower risk, reduced cost, speed to value and improved availability, performance and security, as well as support with problem and change management.Joseph King, Group Vice President, Cloud Services, JDA Software

Solution Session 1JDA Demand on Top of E3 Replenishment Solutions: Enabling Suppliers to Shelves Synchronisation14:00 - 14:45 | Wednesday 26 OctoberLearn how the different Demand and E3 solutions components work together to enable the synchronisation of the entire retail chain: from JDA Demand to E3 store replenishment, OPT, warehouse replenishment and marketplace collaboration.

Solution Session 2Integrated Business Planning14:00 - 14:45 | Wednesday 26 OctoberIntegrated Business Planning is the ability to define a strategic direction and articulate this throughout the organisation at the level of granularity that is relevant to the business processes. Being able to both push a plan downwards through master planning, into execution and then having the appropriate level feedback to visualise plan deviations and institute corrective action workflows brings financial rewards.Yaaser Allie, Senior Solutions Consultant, JDA Software


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Retail 1The Evolution of Store-Level Planograms at Dr Pepper Snapple Group15:00 - 15:45 | Wednesday 26 OctoberIn this informative session, Dr Pepper Snapple Group will showcase studies of two retailers for whom the company has implemented store-level sets using JDA® Planogram Generator. Learn how scenario-based planograms can quickly be created based on a retailer’s strategy before going into full production. Once approved, customer-focused store-level planograms can be generated based on corresponding rule sets.John Williams, Director of Category Management, Dr Pepper Snapple Group

Retail 2Woolworths South Africa Completes the Implementation of the IPEX Program from Integrated Pre-season Planning Through to In-season Execution15:00 - 15:45 | Wednesday 26 OctoberWoolworths South Africa has recently completed a 4 year long program which successfully overhauled, revolutionised and integrated planning and execution across their Clothing & General Merchandise business. Solutions include:

> JDA Profiler (new)

> JDA Demand Manager (new)

> JDA Merchandise Planner (upgrade and conversion to Oracle DB)

> JDA Assortment (new)

> JDA Allocation (new)

> JDA Master Data Manager (enhancements)

> JDA Replenishment Planner (enhancements)

> Operational reporting (new)

> Data warehouse cubes (new)

This session shares their experience in the implementation of these solutions, how they were deployed to support the objectives of integrating planning with execution and the benefits that were gained.Adrian Gebers, Head of Business Applications - ITS, Woolworths Information & Technology Services

WholesaleWhen a Successful Experience on Optimisation of Warehouse Replenishment Naturally Evolves to VMI Operated with Key Customers: The Long Journey of Unifarm15:00 - 15:45 | Wednesday 26 OctoberUnifarm, one of the most important pharmaceutical wholesaler in northern Italy, has a long experience in optimising their supply chain through adoption of JDA Software solution (AWR). After deployment of JDA, Unifarm was capable of obtaining significant improvements of their supply chain performance quite soon. Since then they continuously tried to improve their processes while facing new business challenges.In his presentation, Luca Bonaso (Unifarm - Supply Chain Director) will illustrate the key steps of Unifarm in this journey, the results achieved and the challenges they had to face in such a complex and constantly evolving business : from the initial transformation and process changes, to the continuous refinement of their business objectives, like the need to differentiate target service level for different type of drugs, to the rationalisation and analytical support for the “investment buying” till the possibility to provide VMI services to some of their key customers (National Healthcare Hubs). Unifarm is now facing a new challenge which consists in the extension of their supply chain to better serve certain growing regional areas. For this reason they are extending current JDA replenishment solution footprint to support multi-tier replenishment.Luca Bonaso, Supply Chain Director, Unifarm


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Manufacturing - Consumer IndustriesBeyond Rough Cut Capacity Planning: Optimised , Multi-Constrained Production Planning15:00 - 15:45 | Wednesday 26 OctoberHeinz operate across a broad range of product groups and therefore manufacturing technologies. Within facilities where the manufacturing foot print capacity generally exceeds demand and where the manufacturing process is uncomplicated JDA Fulfilment is applied successfully. Where this is not the case Heinz are employing the more sophisticated functionality offered by JDA Strategy. This presentation will outline why Heinz have elected to use Strategy in combination with Fulfilment for three of their European factories, to optimise their production capability beyond the common FMCG constraints.Colin Tozer, S&OP Process Deployment Manager, Heinz

Discrete ManufacturingDiscover the Intricacies of Spare Parts Planning in the Automotive Industry Through Renault’s Project15:00 - 15:45 | Wednesday 26 OctoberCome and take part in an interactive session that highlights both the similarities and differences between spare parts and other supply chains. Through this approach, Bruno Danré, Opale Program Manager at Renault, will describe the unique aspects of spare part logistics in the automotive industry and the major changes that Renault have just implemented. It will enable you to understand how JDA solutions (Demand and Fulfillment) have transformed and enhanced Renault’s supply chain processes by moving from a decentralised planning process to a centralised optimisation approach in their global multi-DC environment. The presentation will be followed by an open debate on change management, project management or profitability.Bruno Danre, OPALE Program Manager, Renault

Process ManufacturingImplementing a Global Supply Planning Process to Meet Customer Demand from Around the World15:00 - 15:45 | Wednesday 26 OctoberGlobal manufacturing companies need to take a holistic approach to meet customer demand around the world. Listen to Peter Van Weeghel, Nalco Company, the world’s largest sustainability solution provider discuss the company’s roadmap and journey to implement a global supply planning process that will optimise resources and inventory across their global supply network as part of the Nalco Integrated Business Management (NIBM) process.Peter van Weeghel, European Supply Chain Planning Manager, Nalco

Transportation & Network DesignLG Electronics Global TMS Operations15:00 - 15:45 | Wednesday 26 OctoberLG Electronics is one of the global market leaders in Electronics. With TMS, LG is working on connecting the global logistics framework and focus more on detailed visibility and increasing operational excellence.Menno Cleton, LG Electronics Maikel Lukassen, LG Electronics

Best PracticesFrom Demand Forecasting to Demand Shaping Through Price and Promotions15:00 - 15:45 | Wednesday 26 OctoberIn today’s retail market promotional activities and product pricing are increasingly key influencers on consumer purchasing decisions. Consumer demand cannot be accurately managed without taking into account these dependencies. This session will show how JDA’s pricing and promotions planning & optimisation suite integrates with demand forecasting and how this helps retailers get to the next level of shaping consumer demand.


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Solution Session 1JDA Assortment Optimization - The Latest Evolution of True Space-Aware Assortments15:00 - 15:45 | Wednesday 26 OctoberJoin us as we introduce true space awareness into the item assortment optimisation process. With integration into the JDA Space & Category Management solutions, JDA® Assortment Optimization will help you take your assortment endeavors to the next level. JDA Assortment Optimization enables you to make the best use of your time, so you can focus on analysis and uncover hidden opportunities in your assortments.

Solution Session 2New Frontiers in Network Design and Inventory Optimisation15:00 - 15:45 | Wednesday 26 OctoberNetwork Design and Inventory Optimization have emerged as key disciplines that can have a radical impact in a company’s supply chain performance and operational cost structure. Join Adeel Najmi in a discussion of how leading companies are securing fundamental competitive advantages through smarter network design and differentiated inventory strategies. He will illustrate key best practices with customer case studies from selected industries.

Retail 1HEMA Collaborates with Capgemini to Implement JDA’s Space Management Solutions16:00 - 16:45 | Wednesday 26 OctoberHEMA selected JDA Space Management Solutions in 2010, after a thorough review of existing product suites. In 2011, HEMA launched the implementation project with support of Capgemini as trusted business advisor and implementation partner. Today, the implementation is well on its way in a complex multi-format, multi-channel and multi-assortments business landscape. Join our session and hear how this leading Dutch retailer chose its collaborating partners and discover the roadmap it has embarked on to take on new challenges.Bertram Ten Dam, Senior Information Manager, HEMA Marc Rietra, Principal Consultant CP&R, Capgemini

Retail 2Optimise Supply Chain Network Process16:00 - 16:45 | Wednesday 26 OctoberThierry Vonthron, Process Leader - Optimise Supply Chain Networks, IKEA

WholesaleStaples AWR Implementation in Europe: Challenges and Next Steps16:00 - 16:45 | Wednesday 26 OctoberStaples is the world’s largest office products company, the second largest internet retailer, behind only Amazon.com. A global corporation of 91,000 associates in 26 countries, making it easy for customers on five continents! Staples has been implementing AWR in Europe for the last 3 years and will share its implementation plan, challenges faced, results generated as well as the next steps being taken to bring the company to better results and excellence.Aline Bortone, European Supply Chain Process and Systems Engineer, Staples

Manufacturing - Consumer IndustriesGeorgia-Pacific Broke the Old Planning Rules to Improve Supply Chain Speed & Performance16:00 - 16:45 | Wednesday 26 OctoberGeorgia Pacific, a subsidiary of Koch Industries, is one of the leading consumer product companies that produces everything you need in your household from bath tissue, kitchen towels, paper napkins to paper cups and tableware; has broken the old planning rules in order to turn the company’s supply chain to be highly responsive to the changing customer demand while maintaining high asset productivity and reducing inventory. Listen to Jon Pinyon, Director, discuss how the company leveraged the investment previously made with JDA Demand and Fulfillment, now also using JDA Dynamic Demand Response, Master Planning and Sequencing to establish a fully integrated supply chain from finished goods to raw materials with a tightly closed-loop cycle between planning and execution down to daily level accuracy.Jon Pinyon, Director, Georgia-Pacific


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Discrete ManufacturingCreating Supply Chain Excellence Model for Distribution & Retail: The Tata Steel Way16:00 - 16:45 | Wednesday 26 OctoberThis presentation attempts to elaborate on the journey of supply chain redesign using the existing i2 platform, integrating it with other IT platforms that extend up to the distributors, generation of unified priority system across all resources in the supply side and “regulating the release” mechanisms to successfully achieve the objectives of both MTA and MTO environments.Dipankar Dasgupta, Head P&S, FP Planning Head, Tata Steel

Process ManufacturingImplementing JDA Master Planning and Demand in EMEA16:00 - 16:45 | Wednesday 26 OctoberJoin David Wilson, EMEA Planning Director, and Ben Cross, Senior Planner, as they provide an appraisal of the recent EMEA implementation, sharing the success stories and lessons learned on this year long journey. This review will cover some of the key factors that lead to the successful roll-out of version 7.6.David Wilson, EMEA Supply Chain Planning Director, Covidien Ben Cross, Senior Planner, Covidien

Transportation & Network DesignEngineering Synergies when Consolidating Multiple Supply Chains16:00 - 16:45 | Wednesday 26 OctoberConsolidating supply chains is fast becoming part of the new economy with the increase in acquisitions and corporate restructurings. Penske is leading the way with designing joint supply chains for customers, new and existing, as they look for ways to combine their transport that simplifies their network while also producing financial benefits and service improvements.Marla Piccolomini, Director Logistics, Penske Logistics

Best PracticesShaping, Planning, Managing your Category Demand16:00 - 16:45 | Wednesday 26 OctoberProactively controlling the behaviour of each category requires to take a huge number of right decisions in different processes which heavily interact each other: assortment, space, pricing, promotional activities, etc. On the other end performance of the category strongly relies on the quality of these decisions, which in turn depend upon their level of integration, analytic support and speed. JDA’s offering is based on an integrated framework which can be gradually implemented and can support a retailer to achieve the full vision in this field through an effective step by step modular approach.

Solution Session 1Enhancing Fresh Food Replenishment through the JDA Solution16:00 - 16:45 | Wednesday 26 OctoberFrom canned goods to sandwiches, managing short life cycles, longer lead-times, increased product diversity & production planning are only a few of the challenges confronting the fresh and prepared foods supply chain. This session will review how the JDA retail solution provides the intelligence and visibility to effectively manage these products, minimise the issues that affect your bottom line such as product obsolescence and lost sales while meeting or exceeding your service level goals.

Solution Session 2Demand & Fulfillment for Manufacturing16:00 - 16:45 | Wednesday 26 OctoberDuring this session Stewart Nash, Senior Solution Consultant will present how the world’s leading manufactures use JDA’s Demand and Fulfillment solutions to accurately forecast customer demand and optimally plan the manufacturing and distribution of products. The session will give an overview of key capabilities, how they can best be applied and the range of benefits that can be achieved.


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Retail 1Optimising Space and Range at M&S Foods17:00 - 17:45 | Wednesday 26 OctoberIn 2009, the Marks & Spencer Foods business kicked off a programme to transform the way it approaches space and range planning. The ultimate aim of the programme is to enable M&S to optimise its use of space in stores and deliver more customer-focused product ranges. To achieve this, the business is implementing new business processes, policies, people structures and systems. But it also needs to bring about fundamental changes in the M&S Foods business culture and ways of working, to help M&S move from being a product-centric business to a much more customer-focused one. This presentation will cover the journey and achievements to date, key challenges / lessons learnt and a look forwards at what else is planned in the future.Joshua Kander, Space Insight Manager, Marks & Spencer Nicola Coles, Display Planner - Systems Projects & Training, Marks & Spencer

Retail 2Elkjøp: Upgrading With Success17:00 - 17:45 | Wednesday 26 OctoberElkjøp Nordic is the largest electrical retailer in the Nordic region. JDA Demand and Fulfilment is the strategic forecasting and replenishment tool for Elkjøp. After a comprehensive review of the JDA solution, it became apparent that to continue to support the business needs an upgrade would be necessary. This presentation details the steps Elkjøp took to upgrade from JDA Demand and Fulfilment 7.2 to 7.6 and the partnership with JDA to ensure a successful implementation.Daniel Mason, Elkjøp

Manufacturing - Consumer IndustriesGro with the Weather: Incorporating Weather Intelligence into Demand Forecasting17:00 - 17:45 | Wednesday 26 OctoberWeather is one of the most volatile external factors affecting consumer demand. This presentation explores how companies are utilising Business Weather Intelligence to measure and proactively manage the impact of weather in areas including demand forecasting, allocation, replenishment, promotions and pricing. In this session, The Scotts Miracle-Gro Company will share case study examples of how they have used Business Weather Intelligence to improve planning, better target media spend and improve collaboration with their retail customers. Planalytics will discuss the benefits of “deweatherising” historical sales and how companies use this information to capitalise on weather-driven sales opportunities and grow their businesses. Additionally, learn from JDA how its partnership with Planalytics is enabling a consolidated view of weather-driven visibility directly within the JDA Demand application, enabling demand planners to make more intelligent decisions.Steve Fuller, International Head of Demand & Fulfillment Planning, The Scotts Miracle-Gro Company Scott Bernhardt, Chief Operating Officer, Planalytics, Inc.

Discrete ManufacturingImproving On-Time Delivery Performance at TE Connectivity17:00 - 17:45 | Wednesday 26 OctoberJDA Factory Planner is used for the daily detailed planning process for the Wire & Cable Division of TE Connectivity. Recently TE has enabled the Due Date Quoting functionality of Factory Planner to improve the Due Dates presented to its customers. This new process has led to a double digit improvement of the On Time Delivery performance making the UK factory the best performing factory in its Division.Nigel Read, Supply Chain Manager, TE Connectivity (Wire & Cable Division)


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Process ManufacturingMerck Serono Optimises Production Capacity and Inventory for Success17:00 - 17:45 | Wednesday 26 OctoberCome and hear Joachim Serventon, Associate Manager - Business Analysis Technical Operations, discuss key findings of Merck Serono’s successful deployment of JDA® Master Planning. Learn how an integrated planning solution has enabled the company to drive improved production efficiency and supply capability through bottleneck visibility, while simultaneously lowering inventory. Joachim will also highlight how Merck Serono has leveraged other JDA modules to optimise the distribution and inventory levels of their pharmaceutical and biopharmaceutical products.Joachim Serventon, Associate Manager - Business Analysis Technical Operations, Merck Serono

Transportation & Network DesignTransportation Management System Implementations – Lessons Learned17:00 - 17:45 | Wednesday 26 OctoberThis session shares lessons learned by Accenture’s Transportation Management Systems practice, building upon several completed implementations. The session will address common business processes, organisational, functional, and project delivery aspects of the implementation.Denis Grishin, Senior Executive – Supply Chain Management Practice, Accenture Semeon Fadeyev, Manager – Supply Chain Management Practice, Accenture

Best PracticesFrom Suppliers to Shelves: Synchronising the Entire Retail Chain with JDA Demand and E317:00 - 17:45 | Wednesday 26 OctoberTo define the right replenishment quantity for each article in each store, store specific information on shelves space/constraints are key. Defining the right order quantity for an item/supplier requires good visibility of projected stock within the full network. To improve on time delivery, suppliers would need more visibility on future retailer demand (next orders, promotional uplifts).

Solution Session 1Buying & Assortment Management - New Release and Future of the Solution17:00 - 17:45 | Wednesday 26 OctoberBuying the right products and creating successful assortments has become more challenging in today’s environment of shifting consumer tastes, increasing price sensitivity and growing shopper diversity. This session will explain how JDA Buying & Assortment Management helps retailers meet consumer needs profitably by linking buying decisions to actual shopper profiles, financial, inventory and space targets.

Solution Session 2Taking Supply Chain Planning to the Next Level17:00 - 17:45 | Wednesday 26 OctoberPlease join JDA experts in an open discussion about key challenges and trends in supply chain planning. Adeel Najmi will highlight emerging themes and best practices through customer case studies. JDA welcomes inputs and feedback from our customers as we continue to refine future product direction.


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Thursday 27 OctoberGeneral SessionDriving Speed-to-Customer09:00 - 09:30 | Thursday 27 OctoberA number of factors are making speed-to-customer a burning platform in consumer-centric & retail companies, such as shifts in consumer values, flat growth, shorter lifecycles, private label, new and different sorts of competitors, longer supply chains and emerging markets. Meanwhile, disconnects between merchandizing, store replenishment, supply chain planning and in-season management are still a barrier to effective innovation, time-to-market and cost effectiveness.This presentation addresses how leading companies, and IKEA in particular, are simultaneously addressing “being right” (right innovation), “being fast” (time-to-market) and “being efficient” (delivering cost-effectively) through a combination of fast innovation, integrated planning and agile SCM best practice capabilities supported by strong analytics.Jaume Ferrer, Managing Director of Accenture’s Global Consulting Practice for the Products Industry, Accenture

General SessionGet Connected to the Consumers, Stay Ahead of the Competition10:00 - 10:30 | Thursday 27 OctoberListen to Brett Frankenberg, Vice President of Supply Chain Planning and Inventory Management, Coca-Cola Bottling Company Consolidated (CCBCC), share his perspective about the importance of innovation to enable growth and profitability. Coca-Cola is a powerful brand, but as consumers continue to change their buying preferences as their lifestyles change, retailers increase their expectations, and competitions from store-brands and alternative products, it is imperative to differentiate through an orchestrated strategic innovation in product, marketing and supply chain. He will highlight that consumer product companies need to get even closer to their consumers, incorporate shopper insights into supply chain decisions; and collaborate at a new level with their retail partners. CCBCC is the largest independent Coke bottler in the United States. The company makes, sells and directly delivers beverage products to more 112,000 retail stores.Brett Frankenberg, Vice President of Supply Chain Planning, Coca-Cola Bottling Co. Consolidated

General SessionLeveraging Technology to Optimise the Supply Chain at Loblaw11:00 - 11:30 | Thursday 27 OctoberDavid Markwell, Vice President, IT, Supply Chain & Retail Systems, Loblaw Companies Limited

General SessionReinventing our Supply Chain - From Strategy to Actions11:30 - 12:00 | Thursday 27 OctoberTo become the number one beauty company selling direct, Oriflame Cosmetics started 3 years ago a journey towards Agility for its End to End Supply chain.Discover the major accomplishments by designing an End to End supply & Distribution network, implementing Supply Chain management system and processes, and acting Lean in our Manufacturing Facilities.Didier Jourdan, Vice President - Planning, Oriflame Cosmetics

Special SessionJDA Advanced 3D Visualisation & Shopper Insight12:30 - 13:30 | Thursday 27 OctoberJoin us to find out more about the new insights now accessible with 3D space planning technology and how this functionality can benefit retailers and CP manfacturers.


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Retail 1Category Management – From Complexity to Simplicity using IKB14:00 - 14:45 | Thursday 27 OctoberThis presentation will outline the 3 Pillars of Simplicity:

> Simplicity in Analysis Provides quick visibility of range performance. With structured definition, IKB is a magical tool, aiding the merchant to quickly understand the key profit drivers behind the category

> Simplicity in Maintenance With seamless integration to SAP, IKB allows for easy maintenance of product catalogue, schedule and execute product changes to any/all planograms without manual intervention.

> Simplicity in Publishing Paperless days – with IKB ability to deploy planograms and floor plans automatically to the internet, with access across the country for all users has been made quick and easy.

Isabel Rebelo, Head Of Department - Strategy, General Merchandise Division, Pick n Pay

Retail 2Supply Chain Integration at HAVI Logistics14:00 - 14:45 | Thursday 27 OctoberThis presentation will show the mission, structure and service portfolio of HAVI Logistics. It will show the setup of their business and the IT solutions - with emphasis on the usage of JDA for demand modeling and supply planning. The second part is a review of HAVI’s current migration from Manugistics 6 to JDA 7.5. It will explain the approach and the actual benefits for their customers. Stefan Lang, Senior Manager Application Management, HAVI Logistics

Discrete ManufacturingSales & Operations Planning including Case Study Examples14:00 - 14:45 | Thursday 27 OctoberThe S&OP session is a presentation and discussion about how organisations S&OP processes can reap greater value through technology bringing greater internal collaboration, workflow automation, exception management and the integration of rough cut capacity planning and segmentation. Enrich this with the ability to visualise both volume and financial impact of plan changes.Stephen Gallagher, Senior Solutions Consultant, JDA Software

Best PracticesMerchandise Operations: Enabling Retail Execution and Optimisation14:00 - 14:45 | Thursday 27 OctoberEfficient execution, effective planning and accurate optimisation require consistent and reliable core data. See how Merchandise Operations provides the solid foundation for building an effective, productive and profitable retail enterprise.Dave Juriansz, Senior Solutions Consultant, JDA Software

Solution Session 1JDA Planogram Generator and Solution Roadmap14:00 - 14:45 | Thursday 27 OctoberJDA® Planogram Generator takes your planogram creation capabilities to a whole new level. Join us as we review this award-winning solution’s latest features, and learn what makes JDA® Planogram Generator a complete end-to-end automated planogram generation system.Andy Kyle, Senior Solutions Consultant, JDA Software


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Solution Session 2Engineering-To-Order Industries – Multi-Project Planning and Execution14:00 - 14:45 | Thursday 27 OctoberMulti-project business environments present great challenges for planning, coordinating, and executing a wide range of activities across various functions in the organisation. Sales and marketing , design and test engineers, material suppliers, production resources, installation equipment and crews, transportation equipment, external services, payment milestones... are some examples of the type of activities managed by these industries. How do we ensure on-time and on-budget delivery for all the different projects in our portfolio? How can we support all the different functions involved with a single, common view of the progress and the plan for all projects? This presentation will introduce JDA’s solution to address this complex environment.Fernando Miranda, Senior Solutions Consultant, JDA Software

Retail 1Space Planning: From Insight to Implementation15:00 - 15:45 | Thursday 27 OctoberThis session will explore the journey from Range and Space planning to making physical changes in store to improve the customers shopping experience and drive sales. Dave Cooper will be covering critical issues such as securing buy-in from business, selling benefits to in-store teams, responding to challenges and requests while measuring compliance and success in post audit scenarios.Dave Cooper, Space Planning & Merchandising Manager, Robert Dyas

Retail 2Plan Like This, Not Like That15:00 - 15:45 | Thursday 27 OctoberRetail merchandise planning is undergoing radical changes today. Driven by the impact of planning assortments, and fueled by increasing emphasis on space and floor planning, a new, streamlined process is emerging. Join Steve Davis, JDA’s VP of Strategic Services, as he takes a light-hearted look at how you can “trim the fat” and “pack on the muscle” in your merchandise planning process.Steve Davis, VP of Strategic Services, JDA Software

Solution Session 1It All Starts With a Forecast: An Overview of JDA Demand15:00 - 15:45 | Thursday 27 OctoberIn the world of supply chain management, demand management is truly at the centre of the universe! With shifting consumer preferences, shortening of product lifecycles, increasing promotional activity and dynamic pricing strategies, the ability to respond begins with the requirement of accurately predicting end consumer sales. This session will provide an overview of the JDA Demand application highlighting the key aspects necessary for any demand management process such as statistical modeling, exception management and forecast accuracy measurement. Furthermore, it will highlight what retailers are doing to develop One View of Demand to synchronise one demand signal within and across suppliers’ organisations to drive not only replenishment decisions but also other critical business processes such as space & category management, pricing and promotions planning & optimisation, and labour management.


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Solution Session 2Increasing the Sustainability of Enterprise Architecture15:00 - 15:45 | Thursday 27 OctoberThis presentation will discuss the advance of SOA and BPM standards as part of JDA foundation for SCM solution deployment. With a double objective in mind of maximizing agility while minimizing disruption of existing infrastructure and porting effort, current advancements and best practices will be discussed.Emmanual Sabourin, Pre-Sales Director, Technology & Platform, JDA Software

Solution Session 1JDA Allocation16:00 - 16:45 | Thursday 27 OctoberThe art of merchandise allocation demands that retailers accurately transform key consumer insights into the right mix of products at each store. Attend this session to understand how JDA Allocation enhances and translates customer knowledge into pinpointed allocations, enabling retailers to optimise store-specific product assortments across the entire retail organisation.


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Registration & HotelRegistration Fees

Registrant Type Valid Until JDA Maintenance-Paying Customer Rate Regular rate

Standard Registration 17/10/11 £749 (+ UK VAT @ 20%) (£899 inc. VAT)

£849 (+ UK VAT @ 20%) (£1019 inc. VAT)

Onsite Registration 27/10/11 £849 (+ UK VAT @ 20%) (£1019 inc. VAT)

£949 (+ UK VAT @ 20%) (£1139 inc. VAT)

What is included in the Registration Fee?Your registration fee includes a 3 day pass to JDA FocusConnect 2011, with access to all General and Breakout sessions, workshops, the exhibition and the JDA FocusConnect Grand PartyPlease note that the registration fee does not include hotel accommodation. This has to be booked separately - please see Hotel Accommodation below.

Conference VenueSofitel London HeathrowTerminal 5 | Heathrow Airport | London | TW6 2GD | United KingdomTel: +44 (0)208 757 7777 | Fax: +44 (0)208 757 7788 | Website: sofitel.com/gb/hotel-6214-sofitel-london-heathrow/

Hotel AccommodationThe official cutoff date for booking rooms has passed. However, delegates can still take advantage of the negotiated rate of £159 + 20% VAT depending upon availability. Please contact the Sofitel London Heathrow on +44 (0)208 757 5000 or email [email protected] and quote JDAC231011 to determine availability. If you require assistance or need more information regarding hotel bookings, please contact John Hinton at JDA Software – [email protected].

On the JDA FocusConnect website you will find all the latest agenda and speaker information, register for the event and read the latest news. Visit jda.com/focusconnect for more information.You can also contact us by email at [email protected] or by telephone on +44 (0)1344 354500.

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Documents

Pre-Event Programme - JDA Software … · · 2011-10-21Pre-Event Programme Get the inside track on ... Oriflame Cosmetics Didier is a passionate Supply Chain executive with more