Preceptor Workshop Curriculum

Revision: Meeting the Needs of

Today’s Preceptor

Monica Brock, MS, RN, CPAN

Clinical Scholar

Preceptor Program Coordinator

University of Colorado Hospital

Learning Objectives

• Describe historical approaches to the preceptor model

• Review literature recommendations for preceptor

training

• Describe a process for revising a preceptor workshop

that is based on adult learning principles and current

best evidence

• Demonstrate outcomes associated with effective

curriculum revision

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Preceptor Education- What do we Know?

• Preceptor Model established in 1960

• Traditional assumption

• Access to education for preceptors varies

• Courses for preceptors don’t always provide content

that preceptors request

Source: Bengtsson and Carlson, BMC Nursing (2015) 14:51.3

Considerations for Improving

Preceptor Education

● Preceptors who are inconsistent in teaching or less

experienced may breed frustration/negativity in preceptees

● Formalized training is important; needs to be well-planned

● Adults learn best by integrating their own experience and

knowledge

● Need to integrate professions to acquire interprofessional

knowledge and skills which could be helpful to precepting

Source: Chesnutt & Everhart; Washington, 2013; Haggerty et al; 2012, Bengstton and Carlson 2015

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UCHealth Preceptor Workshop:

Original Curriculum

➢4 hour face to face interdisciplinary class

➢No RN overtime to attend

➢Manager approval to attend is required

➢Attendance is required for pay differential

➢ Power point heavy

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Annual UCH Preceptor Education Needs Assessment

Leadership Survey- Managers and Educators

6

The Preceptor Workshop Adequately Prepares

New Preceptors for Their Role

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Total N= 55

12

36

6

1

0 5 10 15 20 25 30 35 40

Strongly Agree

Agree

Disagree

Strongly Disagree

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Check the 5 most important topics for continuing

education for preceptors in your department

What is the biggest challenge facing your

preceptors?

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Consistency in teaching

Time to teach

Precepting fatigue/burnout

Volume of new hires needing precepting

Inexperienced/precepting early in career

Giving feedback

UCH Preceptor Workshop Evaluation

Participant Survey Results

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Original Curriculum: Participant Survey Results

● 7/2017- 4/2018○ 103 of 323 participants provided comments via course evaluation

■ 25% of comments were positive

■ 75% of comments were constructive

● Themes Identified:● Content too basic or a review

● Desired more content on feedback/conflict/difficult personalities

● Format, delivery, teaching strategies used

● Desired additional training or resources

● Wanted more specific and practical tips and tools

● Felt course was geared towards nursing

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Based on leadership and preceptor feedback,

a need for curriculum revision was identified

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The Driving Motto Behind Revision

“The topics identified by Preceptors were ones that had a direct impact on their work…they focused on ‘doing’ not ‘knowing’. Classes for Preceptors should include some basic knowledge

about topics such as roles of the Preceptor and learning styles, but it is best to present these as a background of how the

Preceptor will use this information”.

Foy and Carlson (2013)

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Workshop Changes: What’s New in 2019

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❖ Focused on interaction

❖ Removed nursing theory

❖ Incorporated interdisciplinary case studies

❖ Added a participant worksheets, additional activities

and videos

❖ Threaded preceptor evaluation contents throughout the

slide deck

❖ Incorporated content on burnout, self-care, and the

struggling preceptee

❖ Expanded feedback and conflict content

❖ Moved nursing specific content to the end

Workshop Agenda

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800-830

830-855

855-920

930-1005

1005-1035

1035-1045

1055-1110

1110-1120

1120-1130

1130-1140

1140-1155

1155-1200

Introductions

Definitions, trends and evidence for precepting

Behavior, Characteristics and Motivation for precepting

Preceptor Roles: Advocate/Protector, Socializer, Workplace

Incivility and Bullying

Assessor, Evaluator and Goals

Preceptor Role: Educator/Facilitator and Role Model

Giving Feedback

The Struggling Preceptee

Conflict Management

Working with students

Reflection and Self-Care

Post Class Expectations and Questions

RN Specific Information

Course Evaluation

Table Resources

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Slide Example

UCHealth Preceptor Workshop

Didactic Methods based on Student-

active learning activities

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20

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Preliminary Results of Revised Curriculum:

Participant Course Evaluations

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N= 99

N= 99

N= 99

24N= 99

N= 99

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May - Dec

2018

n=160

Jan-March

2019

n=99

Difference

The learning outcomes

for this activity were

met4.46 4.76 .30

I found this activity

worthwhile for my

professional practice4.39 4.66 .27

This activity will my

enhance knowledge,

skills, and practice as a

healthcare provider4.37 4.63 .26

The speaker was

knowledgeable about

the topic4.63 4.85 .22

The speaker provided

information in an

interesting manner that

facilitated my learning4.56 4.71 .15

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Participant Comments

"This workshop was very helpful for the multimodal learner that I am. It had a

good balance of interactive components, while covering many concepts. It also

compliments other course I’ve participated in, such as feedback for success “ and

Communicating Clearly and Effectively” I feel much more confident to put what I

learned into practice moving forward.”

"This class was a vast improvement from other preceptor classes. I would stick

with the 4 hour time frame and I really enjoyed the groupwork that involve

drawing and the Kahoot.”

"Great class! I really enjoyed the topic Preceptor Burnout. I recognized that in

myself and had to step back for a bit. I felt guilty but now I realize that it can

happen to others and its ok to take a break. Thank you for that!”

Participant

Diversity

by Discipline

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Other: PT, OT, Speech,

Pharmacy, Quality

Assurance, Practice

Coordinator, Office

Operations, Care Manager,

Clinical Coordinator, Patient

Access Rep

N=323

N=99

Thank you!

Questions?

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A special thanks to Jennifer Higgins and Vicky Lee

who helped lead the UCHealth Preceptor Workshop

revision process