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Strategic Technology Plan Prepared by the DuPage County
Information Technology Department
Kevin Wiley, Technology Committee Chairman
Donald J. Carlsen, Chief Information Officer
DuPage County
Strategic Technology Plan – Executive Summary
Purpose: The purpose of this Strategic Technology Plan (STP) is to continue the formulation and use of a roadmap for technology projects to be considered for funding and implementation over the next 10 years, 2018 - 2028. The plan will also be used to look for synergies and economies of scale between County entities and to link projects to County-wide Strategic Plan imperatives and strategies. In the fall of 2015, the County went through the process of developing a Strategic Plan. In this document, we have connected technology projects with Strategic Plan imperatives and strategies.
This document is a plan and not a budget; it is organic and will change over time. It was compiled and reviewed by the County Information Technology (IT) Department and will be presented to the Technology Committee and County Board for discussion and input. The STP will be updated every two years or as needed. Projects should be tied to Countywide and Departmental/Office strategic plan imperatives and strategies to ensure that we are spending taxpayer dollars on technology that makes a difference to our residents, and not just for the sake of technology. In developing any plan, we make sure that we understand the definition of the plan and review any relevant policies or directional statements during plan development.
Thank you to all Elected Officials and County Departments that provided information to the IT Department.
Strategic Technology Planning Definition: The process of establishing goals and objectives, defining strategies and policies to achieve these objectives, and developing plans to ensure that the strategies are implemented.
County Mission Statement: The mission of DuPage County is to assure that DuPage County’s communities will always be desirable places to live, work and raise families by providing innovative, cost-effective services, promoting a high quality of life for all residents, and acting as a leader with its local and regional partners in anticipating issues and developing solutions.
IT Department Mission Statement: The mission of the IT department is to deliver efficient, effective and reliable technology solutions and services in a cost-effective manner to advance the service objectives of our elected officials, County staff, and the community. At the same time, safeguard the integrity of information critical to the operation of the County and its partners in public service.
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DuPage County Strategic Plan: In 2015, the County hired Northern Illinois University (NIU) to help update the County’s Strategic Plan. The County’s Strategic Imperatives and Strategies are as follows:
IMPERATIVE 1: QUALITY OF LIFE The County must define and fulfill its role in supporting and enhancing the quality of life for County residents.
A. Keep people safe in their homes and provide a safe environment for all who live and work in DuPage County.
B. Maintain the countywide safety net to help people escape poverty, maximize independence, and achieve economic self-sufficiency.
C. Protect and enhance our natural resources and infrastructure by coordinating and improving planning, conservation management, and communication efforts with the public and across County departments.
IMPERATIVE 2: COMPREHENSIVE FINANCIAL PLANNING
A. Plan and prioritize for the short- and long-term to meet current and future operating and capital needs.
B. Optimize cost containment while maximizing service levels and quality. C. Identify, assess, and secure funding opportunities to support the County’s strategic
priorities. IMPERATIVE 3: EXCELLENCE IN CUSTOMER SERVICE
A. Improve access to County resources including programs, permits, technical and language support, and information.
B. Provide standards-based customer service training and professional development to County staff and volunteers.
C. Enhance outreach and education to the public. IMPERATIVE 4: BUILD ON SUCCESSES OF ACT PLUS QUALITY AND LEADERSHIP
A. Pursue operational efficiencies by streamlining planning, minimizing duplication, and sharing and consolidating resources.
B. Work with local and regional partners to expand and promote the principles of the ACT Initiative beyond County government.
IMPERATIVE 5: FOSTER CONTINUED GROWTH OF THE DU PAGE E CONOMY
A. Ensure that DuPage County residents have the competitive skills necessary to create and maintain a high-quality workforce.
B. Pursue sound and sustainable economic growth and development practices. C. Promote and support new development by providing accurate data to developers,
streamlining the permitting and regulatory processes, and championing DuPage County as a desirable area in which to live and work.
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Strategic Directions for Technology:
Prior to 2010:
Prior to 2010, the County’s systems inventory included mainframe-based ERP Financial and HR/Payroll applications, a myriad of custom developed COBOL-based mainframe applications, and several custom developed Microsoft .Net/SQL Server applications. Noting that the County needed a new ERP system, the County’s Technology Committee and IT Department established a new direction to use Commercial-Off-The-Shelf (COTS) applications, become cloud-aware allowing for providers to propose both on-premise and cloud based applications, and retire all custom COBOL systems to either COTS or .Net SQL Server applications.
What we’ve done since then:
Since that time, we completed two editions of a Strategic Technology Plan and have replaced the following systems:
� ERP (Finance & HR/Payroll) – COTS / on-premise � Probation System – COTS / on-premise � Clinical Financial System – COTS / on-premise � Stormwater Permitting – COTS / cloud-based � Moving Applications off the Mainframe – Replaced the mainframe with an IBM Business
Class Server at a significant savings and have moved all but one application off the server to either COTS or .Net/SQL server applications
Future Direction:
As our internal COBOL resources diminish, we are in the process of determining how to best manage our one remaining mainframe-based system, Real Estate & Tax. The system is critical to the operation of the County and taxing bodies within the County. We have hired a consultant (Plante Moran) to document our requirements and create a Request for Proposal (RFP) document, which we will use to determine how to best manage, upgrade, or replace the system. We will continue to procure COTS systems where possible. We have standardized all custom development around Microsoft .Net/SQL Server technology. We will continue to be cloud-aware, allowing for providers to propose both on-premise and cloud-based solutions. We will continue to offer IT resources, consulting services and advice on systems implementation, development, and acquisition to all elected officials, other agencies and departments.
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Recent Technology Project Successes:
Over the past five years, the County has completed or started to implement the following major technology projects:
1. Managed the successful implementation of an Enterprise Resource Planning (ERP) system for Financial and HR/Payroll applications;
2. Assisted with the implementation of a new Election Night Reporting System for the Election Commission;
3. Managing a Requirements Analysis and creation of a Request for Proposal (RFP) for the replacement or upgrade of the County’s Real Estate & Tax system;
4. Managed the successful implementation of a new Probation Case Management System; 5. Helped implement a new cloud-based permitting system for Stormwater Management; 6. Managing the implementation of a new Case Management System for the Public Defender; 7. Currently providing resources to help with the implementation of a new Computer-Aided-
Dispatch (CAD) and Records Management System (RMS) for the Emergency Telephone Systems Board (ETSB), DuPage County municipal law enforcement agencies, the Sheriff’s Office, the State’s Attorney’s Office, and the Clerk of the Circuit Court; and
8. Moved the County Website to the Microsoft Azure cloud.
IT Department Strategy Map:
The IT Department, with help from the County Board Office, has developed a Balanced Scorecard-inspired Strategy Map (see page number 5). The map is used by the IT Department to document our specific strategies and goals.
The following are strategies that were developed in the mapping process:
1. Investigate and Implement Shared Services – Shareholder Perspective; 2. Internal Users: Provide Excellent Customer Service – Shareholder Perspective; 3. External Users: Transparency, Accountability & Accessibility – Shareholder Perspective; 4. Ensure Business Continuity – Internal Perspective; 5. Provide Internal Customer Service – Internal Perspective; 6. Manage Technology Outcomes – Internal Perspective; 7. Provide IT Resources – Enabling & Growth Perspective; 8. Foster Organizational Technical Understanding – Enabling & Growth Perspective; 9. Apply Enabling Technology – Enabling & Growth Perspective; 10. Increase Utilization – Financial Perspective; 11. Emphasize Return on Investment – Financial Perspective; and 12. Control Costs – Financial Perspective.
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Information Technology Department Strategy Map
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2018 – 2028 STP Significant Projects: Listed below are several significant strategic technology projects that are contained in the STP. Also, we have attempted to connect significant projects to the Strategic Plan Imperatives approved by the County Board in 2015.
1. Replace or Upgrade the Real Estate and Tax Billing System – 2019-2021
The current system has been in place for over 30 years. Although the system performs adequately, the system resides on an IBM business-class server that has replaced a mainframe computer (with significant savings on both capital and operating expenses) and the programs are written in COBOL. The most significant impetus for change is that there is a dwindling workforce trained in developing and supporting COBOL code. All future enhancements and maintenance will be difficult and expensive, if possible. We have begun the first step in the replacement or upgrade of the system in contracting with a consulting firm (Plante Moran) to document processes, develop requirements and write a Request for Proposal for replacement or upgrade. The report will be completed in the summer of 2018 and the RFP will be complete in the fall of 2018. The next step will be to identify funding sources for the project prior to issuance of an RFP. After system selection, we can expect to begin implementation in 2019. The implementation is expected to take up to 36 months to complete. Strategic Imperative(s) – Financial Planning, Customer Service and ACT Initiative
2. Integrated Criminal Justice Information System – Current Project – 2019
A comprehensive system to integrate and manage criminal justice-related processes and systems used by the ETSB, Sheriff, State’s Attorney’s Office, Courts, Probation and associated agencies, and DuPage County municipalities. The ETSB, County and municipal partners are in the process of implementing a new Computer-Aided-Dispatch and Records Management System (CAD/RMS). The go-live date for the system is in the winter of 2019. Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
3. Replacement of the Case Management System and Digital Evidence Portal for the State’s Attorney’s Office (SAO) – 2019
The SAO requires a new case management system to manage their workload and a digital evidence portal to handle the ever-increasing number of digital documents, digital audio and digital video files that are collected by law enforcement agencies within the County. Strategic Imperative(s) – Quality of Life, Customer Service and ACT Initiative
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4. Traffic Sensing and Information Technologies for DOT – 2020-2028
Central Signal Expansion Modules and Traffic & Roadway Performance Data systems designed to monitor traffic and make transportation around the County more efficient.
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service, ACT Initiative and Economic Growth
5. Automated Meter Reading and Meter Replacements in Public Works – 2020
Systems designed to read meter data accurately and more cost efficiently.
Strategic Imperative(s) – Financial Planning, Customer Service and ACT Initiative
6. Upgrade or Replace the Permitting Application for Building & Zoning, Public Worksand Transportation – 2019
Upgrade or replace the aging Permitting system for the subject departments. The software has not been upgraded in several years and is reaching end-of-life for vendor support.
Strategic Imperative(s) – Customer Service and ACT Initiative
7. Electronic Pollbook Software and Replacement Voting Equipment for the ElectionCommission – 2019-2028 & 2021
The Electronic Pollbook (ePollBook) was implemented to comply with unfunded State legislation, primarily Election Day Registration. The four-year license for the use of the ePollBook software purchased with Federal money in 2004 will expire on November 30, 2018. The Commission is required to purchase an extension of the existing license and support through the April 2019 election. The Commission will then procure alternate software for the 2020 election.
The voting system was purchased nearly 18 years ago, and has become increasingly more expensive to maintain. The software is no longer updated or supported and the hardware, in whole or replacement parts, is no longer produced. Replacing the current end-of-life system would allow the Election Commission to migrate to a fully supported voting system in compliance with the latest Illinois State Board of Elections (ISBE) voting system certification while taking advantage of the latest in election technology including the transmittal of results.
Strategic Imperative(s) – Customer Service and ACT Initiative
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8. Various Network Security Projects in IT – 2019
The IT Department continues to focus on technologies that keep our data and systems safe. We are requesting funding for improving our wireless LAN/Network security and other security initiatives. Strategic Imperative(s) – Financial Planning and Customer Service
9. County Website Redesign – 2019-2020
We are requesting funding for a complete redesign of our public facing website. The last redesign was done in 2010. At that time, mobile web-browser was not a popular method to view a website, as it is now. The design doesn’t fully utilize screen width and is limited in what we can place on a page. ~ In the last year, the website had over 8 million pageviews. One-third of visitors are using a mobile device. ~ More modern websites use a “mobile-first” approach to ensure that mobile visitors have a more positive user experience. ~ Newer designs better incorporate search so that users do not have to know exactly what they are looking for or how the County is structurally set up. Strategic Imperative(s) – Quality of Life, Customer Service and ACT Initiative
10. Replacement Phone System Used by All County Elected Officials, Departments and Staff – 2019
The current phone system will reach end-of-life in 2018. We are currently doing a requirements analysis to determine functions, features and future direction. While many people access information via the web, there is still a large part of the population that calls into the County for a wide variety of reasons. Strategic Imperative(s) – Customer Service
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11. Replacement of the County’s Video Surveillance and Access Control Systems – 2019-2020
In today’s world, it is imperative that we have a security system that is comprised of both video surveillance and access control systems. The current systems are very out-of-date and require a refresh. Strategic Imperative(s) – Quality of Life
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Department/Office Summaries: The following summarizes the information submitted to the IT Department by each Department or Office. IT Department comments are included as well.
Department/Office: 18th Circuit Judicial Court
Significant Projects: New Personalized Information System for Judges, Upgrade Jury Software and Enhancements to the Probation Case Management System
Strategic Imperative(s) – Quality of Life
IT Comments: Projects necessary to advance the efficiency and effectiveness of the Court
Department/Office: Animal Services
Significant Projects: Several Projects Associated with the Facility Upgrade in FY 2020- 2021
Strategic Imperative(s) – Quality of Life
IT Comments: None
Department/Office: Building & Zoning
Significant Projects: Upgrade or Replace Permitting System
Strategic Imperative(s) – Excellence in Customer Service
IT Comments: Current system version is reaching end-of-life from provider
Department/Office: Care Center
Significant Projects: Future Replacement of the Electronic Health Record System
Strategic Imperatives(s) – Quality of Life and Financial Planning
IT Comments: Current system not meeting Care Center needs
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Department/Office: Clerk of the Circuit Court
Significant Projects: Upgrade AS/400 for DuPage Unified Court System (DUCS) Server or Contract for Outside Hosting, General Ledger for DUCS, Courtroom Upgrades and a Significant Number of Maintenance Projects Connected to the Operation of DUCS
Strategic Imperative(s) – Quality of Life
IT Comments: Need to investigate using ERP for General Ledger
Department/Office: Community Services
Significant Projects: Homeless Management Information System
Strategic Imperative(s) – Quality of Life and Customer Service
IT Comments: None
Department/Office: County Clerk
Significant Projects: Replacement or Upgrade of the Real Estate and Tax System
Strategic Imperative(s) - Financial Planning, Customer Service and ACT Initiative
IT Comments: See IT Administration
Department/Office: Department of Transportation
Significant Projects: Central Signal System, Traffic & Roadway Performance Data System and Asset Management System
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
IT Comments: Investigate using ERP for Asset Management
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Department/Office: Department of Public Works and Facilities
Significant Projects: Automatic Meter Reading (AMR) System, Billing Software, SCADA System and New Permitting System (possible split between DOT, DPW, B&Z)
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
IT Comments: Permitting System will be a significant improvement over the current system and process – Investigate integration of new Permitting System with the ERP Financial System
Department/Office: Election Commission
Significant Projects: Electronic Pollbook Software and Replace Voting Equipment
Strategic Imperative(s) – Quality of Life, Customer Service and ACT Initiative
IT Comments: Need thorough vetting process with the Election Commission and County Board
Department/Office: Emergency Telephone Systems Board (ETSB)
Significant Projects: Replace Computer-Aided-Dispatch (CAD) & Mobile Based Reporting (MBR), Records Management System (RMS), Replace 911 Call-Taking Equipment, and SONET Network Replacement
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
IT Comments: CAD & MBR/RMS project go-live scheduled for Winter 2019
Department/Office: Finance Department
Significant Projects: Implement Oracle Budget System and e-Procurement System
Strategic Imperative(s) – Financial Planning and Customer Service
IT Comments: Investigate using Infor for e-Procurement
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Department/Office: Human Resources
Significant Projects: Applicant Tracking
Strategic Imperative(s) – Customer Service
IT Comments: This project will help to further automate HR processes
Department/Office: IT – Administration
Significant Projects: Replacement or Upgrade of the Real Estate and Tax System
Strategic Imperative(s) – Comprehensive Financial Planning, Customer Service and ACT Initiative
IT Comments: IT will act as the project manager for this project in conjunction with the County Clerk, Recorder of Deeds, Supervisor of Assessments and Treasurer
Department/Office: IT – GIS
Significant Projects: Ariel Orthophotography and Oblique Imagery Projects
Strategic Imperative(s) – Customer Service and ACT Initiative
IT Comments: Projects to increase the functionality of the County’s GIS base maps to include advanced imagery
Department/Office: IT – Network System Group
Significant Projects: Enhance Network Security, Continue Server Virtualization, Network Cabling and Switch Replacements, Campus Wireless Replacement, and Telephone System Replacement
Strategic Imperative(s) – Quality of Life, Financial Planning and Customer Service
IT Comments: Server virtualization (consolidation) saves money over time, the Telephone System will reach end-of-life in 2018, and significant cabling and router/switch replacements will be needed in the future to support telephony and other digital applications
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Department/Office: IT – Web Team
Significant Projects: Website Redesign
Strategic Imperative(s) – Quality of Life, Excellence in Customer Service and ACT Initiative
IT Comments: Website was redesigned in 2010. Mobile web-browsing was not as popular to view a website as it is now. Newer designs also incorporate better search methods.
Department/Office: Office of Homeland Security and Emergency Management
Significant Projects: Replacement of Video Surveillance System and Replacement of Access Control System
Strategic Imperative(s) – Quality of Life
IT Comments: Needed to improve security on the County campus
Department/Office: Public Defender’s Office
Significant Projects: Case Management System
Strategic Imperative(s) – Quality of Life and Financial Planning
IT Comments: Current system is written in COBOL and has reached end-of-life; they are currently implementing a new COTS system.
Department/Office: Regional Office of Education
Significant Projects: Replace Storage Area Network (SAN)
Strategic Imperative(s) – ACT Initiative
IT Comments: Investigate leveraging storage with County IT
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Department/Office: Sheriff’s Office
Significant Projects: Crime Lab Upgrades and Office 365 Conversion
Strategic Imperative(s) – Quality of Life and ACT Initiative
IT Comments: IT will work closely with the Sheriff’s Department to leverage County IT resources for Office 365
Department/Office: State’s Attorney’s Office
Significant Projects: Case Management System and Digital Evidence Portal
Strategic Imperative(s) – Quality of Life, Customer Service and ACT Initiative
IT Comments: Digital Evidence Portal is crucial for prosecution of cases now and into the future for all County law enforcement agencies
Department/Office: Supervisor of Assessments & Board of Review
Significant Projects: Several Projects Connected with the Potential Upgrade or Replacement of the Real Estate and Tax System
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
IT Comments: IT Comments: Currently doing an assessment of the current system to develop an RFP for procurement of a new or replacement system
Department/Office: Stormwater Management Department
Significant Projects: Continue Use of New Cloud-Based Permitting System
Strategic Imperative(s) – Quality of Life, Financial Planning, Customer Service and ACT Initiative
IT Comments: Permitting System is a significant improvement over the current system and process – possibly integrate new Permitting System with the ERP Financial System
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Department/Office: Treasurer’s Office
Significant Projects: Replacement or Upgrade of the Real Estate and Tax System
Strategic Imperative(s) – Comprehensive Financial Planning, Customer Service and ACT Initiative
IT Comments: See IT Administration section
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st
1P
roje
ct M
an
ag
em
en
t So
ftw
are
Ma
inte
na
nce
10
00
-10
70
$21,645
$21,645
$21,645
$21,645
$21,645
$1
08
,22
5$
21
6,4
50
2Ju
dg
e O
nlin
e T
rain
ing
Ma
inte
na
nce
10
00
-10
70
$24,524
$24,524
$24,524
$24,524
$24,524
$1
22
,62
0$
24
5,2
40
3E
lect
ion
Ma
na
ge
me
nt
Syst
em
Ma
inte
na
nce
10
00
-10
70
$145,900
$145,900
$156,100
$156,100
$156,100
$7
80
,50
0$
1,5
40
,60
0
4 I
VR
Ph
on
e S
yste
mM
ain
ten
an
ce1
00
0-1
07
0$
6,2
00
$6,500
$6,500
$6,900
$6,900
$3
4,5
00
$6
7,5
00
5A
pp
lica
tio
ns
to V
ote
Pri
nti
ng
Ma
inte
na
nce
10
00
-10
70
$19,300
$51,435
$19,300
$51,435
$19,300
$1
92
,90
5$
35
3,6
75
6E
lect
ion
Kit
Ma
inte
na
nce
10
00
-10
70
$39,400
$52,490
$39,400
$52,490
$39,400
$2
36
,27
0$
45
9,4
50
7B
allo
t M
an
ag
em
en
tM
ain
ten
an
ce1
00
0-1
07
0$141,010
$277,080
$141,010
$277,080
$277,080
$9
77
,19
0$
2,0
90
,45
0
8E
WA
-TSX
So
ftw
are
Lic
en
se &
Ha
rdw
are
Ag
ree
me
nt
Ma
inte
na
nce
10
00
-10
70
$3
5,2
60
$40,110
$40,110
$40,110
$40,110
$2
00
,55
0$
39
6,2
50
9M
ail
Ma
chin
e R
en
tal
Ma
inte
na
nce
10
00
-10
70
$5
,84
8$
5,8
48
$5
,84
8$5,848
$5,848
$2
9,2
40
$5
8,4
80
10
He
lp D
esk
Sys
tem
(A
skE
D )
Ma
inte
na
nce
10
00
-10
70
$2
8,5
00
$38,000
$2
8,5
00
$38,000
$2
8,5
00
$1
71
,00
0$
33
2,5
00
11
Ele
ctro
nic
Po
llbo
ok
Soft
wa
re (
Ha
rt)
Ne
w1
00
0-1
07
0$500,000
$350,000
$250,000
$250,000
$250,000
$1
,45
0,0
00
$3
,05
0,0
00
12
Ele
ctro
nic
Po
llbo
ok
Ha
rdw
are
M
ain
ten
an
ce1
00
0-1
07
0$225,000
$225,000
$4
5,0
00
$3
5,0
00
$3
5,0
00
$1
85
,00
0$
75
0,0
00
13
Ele
ctio
n N
igh
t R
ep
ort
ing
Ma
inte
na
nce
10
00
-10
70
$2
5,3
50
$2
5,3
50
$2
5,3
50
$25,350
$25,350
$1
26
,75
0$
25
3,5
00
14
Vo
tin
g E
qu
ipm
en
tN
ew
10
00
-10
70
$18,000,000
$1
00
,00
0$
10
0,0
00
$5
21
,00
0$
18
,72
1,0
00
15
Tim
e &
Att
en
da
nce
So
ftw
are
Su
pp
ort
Ma
inte
na
nce
10
00
-10
70
$3
,75
0$3,880
$3,880
$3,880
$3,880
$1
9,4
00
$3
8,6
70
16
An
nu
al I
nb
ou
nd
Ba
llot
Pro
cess
ing
so
rte
r E
qu
ipm
en
t
Ma
inte
na
nce
Ma
inte
na
nce
10
00
-10
70
$14,200
$14,200
$14,200
$14,200
$14,200
$7
1,0
00
$1
42
,00
0
17
An
nu
al I
nb
ou
nd
Ba
llot
Pro
cess
ing
So
rte
r So
ftw
are
Fe
eM
ain
ten
an
ce1
00
0-1
07
0$14,500
$14,500
$14,500
$14,500
$14,500
$7
2,5
00
$1
45
,00
0
Pro
ject
ed
co
sts
in i
tali
cs
23
24
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:B
uil
din
g &
Zo
nin
g
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1
Pe
rmit
tin
g S
oft
wa
re (
Go
vern
Up
gra
de
) -
Futu
re y
ea
r e
xpe
nse
s a
re r
ela
ted
to
yea
rly
ma
inte
na
nce
re
qu
ire
me
nts
Up
gra
de
B &
Z O
pe
rati
ng
Bu
dg
et
$6
00
,00
0$
30
,00
0$
30
,00
0$
30
,00
0$
30
,00
0$
30
,00
0$
75
0,0
00
25
26
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:C
are
Ce
nte
r
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1
Ca
reV
oya
nt
Ma
inte
na
nce
1-1
Ye
ar
Co
ntr
act
(FY
20
18
) &
1-5
Ye
ar
Co
ntr
act
(FY
20
19
)
On
go
ing
Bu
dg
et
$7
7,8
17
$2
94
,71
1$
23
5,7
68
$6
08
,29
6
2C
are
Vo
yan
t Im
ple
me
nta
tio
nO
ng
oin
gB
ud
ge
t$
20
,00
0$
10
0,0
00
$1
20
,00
0
3C
are
Vo
yan
t U
ser
Lice
nse
sO
ng
oin
gB
ud
ge
t$
75
,00
0$
75
,00
0$
15
0,0
00
4C
are
Vo
yan
t In
tuit
ive
Ha
rdw
are
Up
gra
de
Bu
dg
et
$1
9,6
00
$1
9,6
00
5So
ftw
are
Use
r Li
cen
ses
QS1
, P
OS,
Kro
no
s, V
olg
isti
cs,
Fou
r W
ind
s, H
SKU
pg
rad
eB
ud
ge
t$
0
6W
i-Fi
Up
gra
de
s (P
ub
lic &
En
cryp
ted
)U
pg
rad
eB
ud
ge
t$
10
,00
0$
10
,00
0
7M
ed
ica
tio
n &
Tre
atm
en
t C
art
Co
mp
ute
r R
ep
lace
me
nt
Ne
wB
ud
ge
t$
48
,00
0$
48
,00
0
8P
OS
Syst
em
fo
r C
afe
teri
as
Up
gra
de
Bu
dg
et
$1
3,0
00
$1
3,0
00
9So
ftw
are
(Do
no
r M
an
ag
em
en
t So
ftw
are
)O
ng
oin
gG
ran
t$
2,3
00
$2
,30
0$
2,3
00
$2
,30
0$
2,3
00
$1
1,5
00
$2
3,0
00
10
Ha
rdw
are
Up
gra
de
s/R
ep
lace
me
nts
On
go
ing
Bu
dg
et
$3
4,3
00
$3
4,3
00
$3
4,3
00
$3
4,3
00
$3
4,3
00
$1
71
,50
0$
34
3,0
00
11
Up
gra
de
Ed
uca
tio
n S
oft
wa
re T
ech
no
log
y
(IT
Su
pp
ort
ed
)U
pg
rad
eN
on
e$
0
12
Up
gra
de
Wh
ee
lch
air
Da
tab
ase
Te
chn
olo
gy
(IT
Su
pp
ort
ed
)U
pg
rad
eN
on
e$
0
13
De
velo
p A
tte
nd
an
ce T
rack
ing
Da
tab
ase
(IT
Su
pp
ort
ed
)N
ew
Bu
dg
et
$5
,00
0$
5,0
00
14
De
velo
p T
ran
spo
rta
tio
n D
ata
ba
se
(IT
Su
pp
ort
ed
)N
ew
No
ne
$0
15
Ne
w E
lect
ron
ic H
ea
lth
Re
cord
Ne
wB
ud
ge
t$
4,0
00
,00
0$
4,0
00
,00
0
27
28
8/1
/20
18
FY
20
19
- 2
02
8
De
pa
rtm
en
t:C
lerk
of
the
Cir
cuit
Co
urt
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1A
S/4
00
Ha
rdw
are
Up
gra
de
or
Ho
ste
dU
pg
rad
e1
40
0-6
72
0 &
14
00
-67
30
$7
50
,00
0$
10
0,0
00
$1
00
,00
0$
10
0,0
00
$1
00
,00
0$
1,5
00
,00
0$
2,6
50
,00
0
2Fl
ex/
VM
Wa
re E
nvi
ron
me
nts
Up
gra
de
14
00
-67
20
& 1
40
0-6
73
0$
10
0,0
00
$1
00
,00
0$
30
0,0
00
$5
00
,00
0
3Sc
an
ne
r -
Hig
h S
pe
ed
Ne
w1
40
0-6
73
0$
30
0,0
00
$5
00
,00
0$
80
0,0
00
4Sc
an
ne
rs -
Lo
w V
olu
me
N
ew
14
00
-67
20
$7
5,0
00
$7
5,0
00
5G
en
era
l Le
dg
er/
DU
CS
Up
gra
de
14
00
-67
20
& 1
40
0-6
71
0$
50
,00
0$
50
,00
0$
12
0,0
00
$6
0,0
00
$6
0,0
00
$2
50
,00
0$
59
0,0
00
6C
ou
rtro
om
sN
ew
14
00
-67
20
$7
5,0
00
$1
00
,00
0$
10
0,0
00
$1
00
,00
0$
25
0,0
00
$6
25
,00
0
7D
esk
top
Ne
w1
40
0-6
72
0 &
14
00
-67
30
$1
00
,00
0$
10
0,0
00
$5
0,0
00
$5
0,0
00
$5
0,0
00
$4
00
,00
0$
75
0,0
00
8Q
ue
ue
Ma
na
ge
me
nt
Up
gra
de
14
00
-67
20
$5
0,0
00
$1
50
,00
0$
20
0,0
00
$4
00
,00
0
Ma
inte
na
nce
est
ima
tes
9C
ase
Ma
na
ge
me
nt
Syst
em
(D
UC
S) S
oft
wa
reN
ew
Fe
atu
res
+ M
ain
ten
an
ce1
40
0-6
72
0 &
14
00
-67
30
$2
,30
0,0
00
$2
,40
0,0
00
$2
,50
0,0
00
$2
,50
0,0
00
$2
,50
0,0
00
$1
2,0
00
,00
0$
24
,20
0,0
00
10
SAO
CM
S N
ew
Fe
atu
res
+ M
ain
ten
an
ceSA
O$
17
0,0
00
$1
80
,00
0$
19
0,0
00
$2
00
,00
0$
21
0,0
00
$1
,00
0,0
00
$1
,95
0,0
00
11
eA
cce
ss &
eP
ay
We
b A
pp
lica
tio
ns
Ne
w F
ea
ture
s +
Ma
inte
na
nce
14
00
-67
20
$1
00
,00
0$
11
0,0
00
$1
20
,00
0$
13
0,0
00
$1
40
,00
0$
75
0,0
00
$1
,35
0,0
00
12
IUC
S W
eb
Ap
plic
ati
on
Ne
w F
ea
ture
s +
Ma
inte
na
nce
14
00
-67
20
$1
00
,00
0$
10
0,0
00
$1
00
,00
0$
10
0,0
00
$1
00
,00
0$
50
0,0
00
$1
,00
0,0
00
13
DR
- A
S/4
00
& W
ind
ow
s Se
rve
rsM
ain
ten
an
ce1
40
0-6
72
0$
17
0,0
00
$1
80
,00
0$
19
0,0
00
$2
00
,00
0$
21
0,0
00
$1
,20
0,0
00
$2
,15
0,0
00
14
DR
- I
ma
ge
En
viro
nm
en
tM
ain
ten
an
ce1
40
0-6
73
0$
45
0,0
00
$4
75
,00
0$
50
0,0
00
$5
25
,00
0$
55
0,0
00
$3
,00
0,0
00
$5
,50
0,0
00
15
eC
ita
tio
nH
ost
ing
& M
ain
ten
an
ce1
40
0-6
74
0 &
14
00
-67
30
$5
75
,00
0$
57
5,0
00
$6
00
,00
0$
60
0,0
00
$6
00
,00
0$
3,0
00
,00
0$
5,9
50
,00
0
16
Em
ail
Ho
stin
g &
Ma
inte
na
nce
14
00
-67
20
& 1
40
0-6
73
0$
70
,00
0$
70
,00
0$
70
,00
0$
70
,00
0$
70
,00
0$
40
0,0
00
$7
50
,00
0
17
Co
urt
roo
m M
on
ito
r M
ain
ten
an
ceM
ain
ten
an
ce1
40
0-6
72
0$
35
,00
0$
35
,00
0$
35
,00
0$
35
,00
0$
35
,00
0$
35
,00
0$
17
5,0
00
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
29
30
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:C
om
mu
nit
y S
erv
ice
s
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1H
om
ele
ss M
an
ag
em
en
t In
form
ati
on
Sys
tem
An
nu
al M
ain
ten
an
ce
an
d U
se
50
00
-14
80
,
50
00
-14
70
$4
2,8
81
$4
8,2
00
$5
3,9
44
$5
6,6
41
$5
9,4
73
$3
45
,05
7$
60
6,1
96
31
32
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:D
ep
art
me
nt
of
Tra
nsp
ort
ati
on
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1B
en
tle
y M
icro
Sta
tio
n/P
ow
erC
ivil
Ma
inte
na
nce
15
00
-35
00
$1
1,5
00
$1
2,0
00
$1
2,5
00
$1
3,0
00
$1
3,5
00
$7
2,5
00
$1
35
,00
0
2A
uto
TU
RN
So
ftw
are
(T
ran
soft
)N
ew
15
00
-35
00
$3
,85
8$
81
0$
82
5$
84
0$
85
5$
4,5
00
$1
1,6
88
3D
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21
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22
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-28
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mb
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Pro
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18
-19
19
-20
20
-21
21
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22
-23
23
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mb
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Pro
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De
scri
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18
-19
19
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20
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21
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mb
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Pro
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19
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20
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21
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ty I
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rvic
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Ce
llula
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ctu
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cku
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25
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00
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ler
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ne
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ne
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Fire
Eye
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plia
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15
Fire
wa
llsU
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en
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nd
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00
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00
47
48
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:In
form
ati
on
Te
chn
olo
gy
- W
eb
Te
am
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1W
eb
site
Re
de
sig
nN
ew
Ge
ne
ral F
un
d$
15
0,0
00
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50
,00
0$
30
0,0
00
49
50
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:O
HS
EM
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1R
ep
lace
me
nt
of
Vid
eo
Su
rve
illa
nce
Sys
tem
Up
gra
de
60
00
-19
50
-
54
01
0-0
00
0$
15
3,7
51
$1
53
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1$
30
7,5
02
2R
ep
lace
me
nt
for
the
Acc
ess
Co
ntr
ol S
yste
m (
C-C
ure
)U
pg
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e6
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54
01
0-0
00
0$
22
5,0
00
$2
25
,00
0$
45
0,0
00
51
52
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:P
ub
lic
De
fen
de
r
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1C
ase
Ma
na
ge
me
nt
Syst
em
Ne
w$
10
5,0
00
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06
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10
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00
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06
,00
0$
42
3,0
00
2H
ard
wa
re t
o S
up
po
rt C
MS
(Sca
nn
ers
, T
ab
lets
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ew
$5
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00
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0,0
00
53
54
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:R
eg
ion
al
Off
ice
of
Ed
uca
tio
n
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1D
uP
ag
e R
OE
- N
ew
SA
N (
20
18
)U
pg
rad
e$
45
,00
0$
45
,00
0
2D
uP
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e R
OE
- N
ew
SA
N (
Est
ima
ted
20
26
)U
pg
rad
e$
45
,00
0$
45
,00
0
55
56
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:S
tate
's A
tto
rne
y's
Off
ice
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1C
ase
Ma
na
ge
me
nt
Syst
em
Ne
wO
the
r So
urc
es
$4
50
,00
0$
45
0,0
00
2C
ase
Ma
na
ge
me
nt
Ge
ne
ral F
un
d$
15
0,0
00
$1
70
,00
0$
18
0,0
00
$1
90
,00
0$
21
0,0
00
$9
00
,00
0
3D
igit
al S
tora
ge
Ne
wG
en
era
l Fu
nd
$5
0,0
00
$5
0,0
00
$6
0,0
00
$6
0,0
00
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20
,00
0
4C
hild
ren
's C
en
ter
Inte
rvie
w R
eco
rdin
g S
yste
mU
pg
rad
eG
en
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l Fu
nd
$5
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00
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0,0
00
5Im
ag
ing
Sca
nn
ers
(2
)U
pg
rad
eG
en
era
l Fu
nd
$8
5,0
00
$1
00
,00
0$
18
5,0
00
57
58
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:S
he
riff
's O
ffic
e
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1N
ew
Off
ice
La
pto
ps
(Ne
ed
ed
ASA
P 1
2/2
01
7)
Up
gra
de
54
10
0$
19
4,7
00
$1
94
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0
2
Cri
me
La
b:
Re
pla
ce G
C/M
S -
En
d-o
f-lif
e,
20
ye
ars
old
,
use
d t
o id
en
tify
dru
gs
of
ab
use
Ne
w
Cri
me
La
b
Fee
s/G
en
era
l
Fun
ds
$1
20
,00
0$
12
0,0
00
3C
rim
e L
ab
: P
urc
ha
se L
C/M
S to
ass
ist
in id
en
tify
ing
em
erg
ing
dru
gs
of
ab
use
Ne
w
Cri
me
La
b
Fee
s/G
en
era
l
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ds
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80
,00
0$
18
0,0
00
4O
ffic
e 3
65
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nve
rsio
n
Ne
w5
41
00
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42
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42
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4,4
42
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12
54
0 T
B B
ack
up
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tem
fo
r W
atc
hG
ua
rd V
ide
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ew
54
10
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50
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50
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6N
ew
Sw
itch
es
for
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ing
Clo
sets
Up
gra
de
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0,0
00
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0,0
00
7O
verh
au
l of
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Wi-
Fi a
nd
Acc
ess
Po
ints
Up
gra
de
$4
0,0
00
$4
0,0
00
59
60
8/1
/20
18
Du
Pa
ge
Co
un
ty 1
0-Y
ea
r S
tra
teg
ic T
ech
no
log
y P
lan
FY
20
19
- 2
02
8
De
pa
rtm
en
t:S
up
erv
iso
r o
f A
sse
ssm
en
ts/B
oa
rd o
f R
ev
iew
Pro
ject
Ne
w o
rF
un
din
g
FY
FY
FY
FY
FY
FY
Nu
mb
er
Pro
ject
De
scri
pti
on
Up
gra
de
?S
ou
rce
(s)
18
-19
19
-20
20
-21
21
-22
22
-23
23
-28
To
tal
Co
st
1
Re
pla
cem
en
t/C
on
vers
ion
of
the
Pri
ma
ry R
ep
osi
tory
of
Pro
pe
rty
Ta
x D
ata
('R
EM
AST
' VSA
M)
wit
h R
ela
tio
na
l
Da
tab
ase
s a
nd
Co
re D
ata
ba
se M
an
ag
em
en
t A
pp
lica
tio
ns
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
3,0
00
,00
0$
15
0,0
00
$6
0,0
00
$6
0,0
00
$6
0,0
00
$3
,33
0,0
00
2
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
To
wn
ship
Ass
ess
or
- SO
A O
ffic
e V
alu
ati
on
Da
ta E
xch
an
ge
Inte
rfa
ce
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
25
0,0
00
$1
2,5
00
$5
,00
0$
5,0
00
$5
,00
0$
27
7,5
00
3A
sse
ssm
en
t A
dm
inis
tra
tio
n M
od
ule
:
Pu
blic
ati
on
/No
tice
s a
nd
Eq
ua
liza
tio
n A
dm
inis
tra
tio
n
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
75
,00
0$
3,7
50
$1
,50
0$
1,5
00
$1
,50
0$
83
,25
0
4
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Pro
pe
rty
Tra
nsf
erD
ata
Co
llect
ion
an
d D
isse
min
ati
on
Incl
ud
ing
‘M
yDe
c’ I
nte
gra
tio
n
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
25
0,0
00
$1
2,5
00
$5
,00
0$
5,0
00
$5
,00
0$
27
7,5
00
5
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Sta
te M
an
da
ted
Re
po
rt C
rea
tio
n w
ith
Re
al-
Tim
e L
eve
l of
Ass
ess
me
nt
Me
asu
rem
en
t
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
25
0,0
00
$1
2,5
00
$5
,00
0$
5,0
00
$5
,00
0$
27
7,5
00
6
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Faci
lita
te A
sse
sse
d V
alu
e A
pp
ea
ls B
efo
re t
he
Bo
ard
of
Re
vie
w (
Sub
-pro
cess
es
incl
ud
e e
-fili
ng
, e
vid
en
ce
dis
sem
ina
tio
n,
he
ari
ng
sch
ed
ulin
g,
no
tice
s, a
nd
ad
jud
ica
tio
n)
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
40
0,0
00
$2
0,0
00
$8
,00
0$
8,0
00
$8
,00
0$
44
4,0
00
7
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
No
n-H
om
est
ea
d E
xem
pti
on
s (A
pp
lica
tio
n b
un
dlin
g a
nd
tra
ckin
g t
he
Sta
te a
ctio
ns
on
ap
plic
ati
on
s)
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
25
0,0
00
$1
2,5
00
$5
,00
0$
5,0
00
$5
,00
0$
27
7,5
00
8
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Ho
me
ste
ad
Exe
mp
tio
ns
(Co
nst
itu
en
t a
pp
lica
tio
ns
an
d
exe
mp
tio
n a
dm
inis
tra
tio
n)
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
30
0,0
00
$1
5,0
00
$6
,00
0$
6,0
00
$6
,00
0$
33
3,0
00
9A
sse
ssm
en
t A
dm
inis
tra
tio
n M
od
ule
:
Pre
fere
nti
al A
sse
ssm
en
t A
dm
inis
tra
tio
n
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
50
,00
0$
2,5
00
$1
,00
0$
1,0
00
$1
,00
0$
55
,50
0
10
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Po
st-T
ax
Ext
en
sio
n A
sse
sse
d V
alu
e C
orr
ect
ion
s
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
10
0,0
00
$5
,00
0$
2,0
00
$2
,00
0$
2,0
00
$1
11
,00
0
11
Ass
ess
me
nt
Ad
min
istr
ati
on
Mo
du
le:
Illin
ois
Pro
pe
rty
Ta
x A
pp
ea
l Bo
ard
Ca
se M
an
ag
em
en
t a
nd
Tra
ckin
g
Re
pla
cem
en
t o
r
Do
wn
sizi
ng
of
Leg
acy
Pla
tfo
rm
TB
D$
75
,00
0$
3,7
50
$1
,50
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83
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61
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18
Du
Pa
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Pro
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De
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18
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19
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20
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21
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22
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23
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To
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$7
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63
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Du
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ty 1
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Pro
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De
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18
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19
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20
-21
21
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22
-23
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To
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Up
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* S
ee
IT
Ad
min
istr
ati
on
65
66
