37
2013 AmLaw 100 Websites: Ten Foundational Best Practices Research Prepared for the Delaware Valley Law Firm Marketing Group July 22, 2014

Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

2013 AmLaw 100 Websites: Ten

Foundational Best Practices Research

Prepared for the Delaware Valley Law Firm Marketing Group

July 22, 2014

Page 2: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

2

FBPs Break Down into 3 Major Categories

1. Strategy

• Communicating your message – strategy, brand and first impression / who

are you and why should I care?

• Site optimization and online awareness – site and content optimized/SEO

strategy

2. Content• Lawyer biographies – relevant, current, SEO and human friendly

• Content (other than bios) – visitor/client focused, current and compelling.

Multimedia

• Site “hygiene” and usability – browser compatibility, visitor page tools, spelling,

nothing broken

Page 3: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

3

FBPs Break Down into 3 Major Categories

3. Features and Functionality

• Graphics and design – bold branding design, strong imagery, consistency, legibility,

HTML5 instead of Flash

• Navigation – intuitive, descriptive and one-click

• Interactivity and social outreach – dynamic, interactive and Web 2.0, leveraging

all Internet content

• Site search – relevant, multiple search tools and easy finding

• Mobility – specially designed mobile site; intuitive, device-specific user interface,

interactive map and location features

Page 4: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

4

Foundational Best Practice #1

Communicating your Message

1. Clear and differentiating positioning strategy – 39.1

2. Practice and industry focus are apparent – 81.2

3. Geographic reach is apparent (1 office or 40) – 98.3

4. Contact information is clear and easy to find - 93

5. Site features or links to foreign language translations – 47.8

Page 5: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

5

Foundational Best Practice #1

AmLaw 100 Average: 72.6 – Barely Good

Page 6: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

6

Wsgr.com – 1 of 7 to Score 100

Page 7: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

7

Winstead.com

Page 8: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

8

Foundational Best Practice #2

Graphics and Design

1. Bold, branded layout style, grid and use of white space - 83

2. The site uses CSS@FONT-FACE web fonts to further branding design - 73

3. Strong imagery reinforces the brand and is fresh and unique. It effectively advances the story about what the firm does - 76

4. Site makes good use of HTML5 instead of FLASH - 73

5. Site is optimized for = or > than 1024 pixel screen resolution - 80

Page 9: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

9

Foundational Best Practice #2

AmLaw 100 Average: 77 – Good

Page 10: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

10

Goodwinprocter.com – Winner for FBP 2

Page 11: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

11

Foundational Best Practice #3

Navigation

1. Global and local nav styles are consistent – visitor doesn’t have to relearn new styles throughout the site – 93.8

2. Global nav uses mega-menus/cascading nav that gives visitors 1-click access – 34.6

3. Easy to navigate across multiple devices – smart phones, tablets, desktops – 67.6

4. Cross-linking promotes horizontal travel from one section of the site to the next – 87.7

Page 12: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

12

Foundational Best Practice #3

AmLaw 100 Average: 70.9 – Fair

Page 13: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

13

Kramerlevin.com - #1 in Navigation

Page 14: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

14

Foundational Best Practice #4

Lawyer Bios

1. First 150 characters of the bio are current, compelling and relevant for SEO

benefit – 77

2. Overview paragraph – first 2-3 sentences are descriptive of the work the lawyer

does and the types of clients the lawyer represents – 84

3. Bio does not use Mr. or Ms. Lastname throughout – it uses the lawyer’s first or

nickname – 35

4. Current photos that convey personality – 87

5. Full contact info is easy to find and links to v-card – 99

6. Bio includes links to social media profiles and pages – 32

7. Bios list and crosslink to practices/ industries, articles/ news/ events - 84

8. Bios include detailed experience and matter lists – 74

9. The page technology supports elegant content organization that enables visitors

to quickly scan and access what they want? (e.g., Ajax, jquery, javascript) – 93

10.Associates have full biographies – 88

Page 15: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

15

Foundational Best Practice #4

AmLaw 100 Average: 75.3 – Good

Page 16: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

16

Jones Day Bios Scored 100

Page 17: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

17

Foundational Best Practice #5

Content (Other than Bios)

1. Visitor-focused has consistent language use and is specific - 77

2. Content is organized intuitively, by services and expertise clients buy, not how the firm is

organized - 63

3. Practices and industries are broken out separately. Geographic regions is a bonus option - 58

4. Descriptions include experience specifics, including client names or descriptions of clients - 68

5. Video and multimedia content is available, and is relevant and current - 37

6. News/press pages are current and written for maximum PR benefit - 78

7. Publications / articles / events are well organized and are easily sorted by topic and author /

speaker - 75

8. Site has a statement of core values - 55

9. Site illustrates firm’s commitment to diversity - 95

10.Charitable and civic commitment is described and evident - 81

11. Pro bono commitment is described in detail, highlighting stories and specific matters - 91

Page 18: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

18

Foundational Best Practice #5

AmLaw 100 Average: 70.6 – Fair

Page 19: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

19

Sutherland Practice Descriptions - InfoGraphics

Page 20: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

20

Foundational Best Practice #6

Interactivity and Social Outreach

1. Client extranet is offered and accessible - 43

2. RSS feeds throughout the site - 61

3. Alumni center or link to alumni page on LinkedIn or Facebook - 63

4. Newsletter subscribe feature and other info sign-up - 64

5. Links to firm/lawyer blogs on home page, bio, practice and other relevant pages - 51

6. Offers educational Webinars and podcasts - 48

7. The site links to social media sites and has an active and current presence on these sites - 51

8. Share functionality is present throughout the site - 34

Page 21: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

21

Foundational Best Practice #6

AmLaw 100 Average: 52 – Barely Fair

Page 22: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

22

Barnesthornburg.com – Scored 100

Page 23: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

23

Foundational Best Practice #7

Site Search

1. Site offers full-site keyword search - 100

2. Advanced search link appears on all pages and enables visitors to narrow or refine the search in multiple ways – 16

3. Search results are clear and well organized: Most relevant categories appear first –59

4. Utilizes modern search technology features: type-ahead / predictive, “did you mean,” highlighting of search terms in annotated results, exact phrase – 16

5. Site offers multiple searches, including detailed lawyer search, news /publications / articles / events searches, law school alumni search in careers – 82

6. Site offers a separate experience search – 24

Page 24: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

24

Foundational Best Practice #7

AmLaw 100 Average: 49.2 – Poor

Page 25: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

25

Cozen.com – Top Scorer in Site Search

Page 26: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

26

Foundational Best Practice #8

Site Optimization and Online Awareness

1. Online Awareness: backlinks, link popularity and PageRank for landing and details pages – 72

2. Strong, properly structured HTML content on the home page and interior (H1, H2, H3 etc. for headings and subheadings, doc type, no image-based navigation or other text, etc.) – 67

3. Data feeds from external sources (blogs, social media, videos, etc.) – 28

4. HTML sitemaps are present and include all pages organized hierarchically – 77

5. Smart URLS with appropriate syntax used in all sections - 64

6. Metatags, page titles, keywords and meta-description are correctly used and placed, and utilized throughout site - 38

7. Images have alt tags that provide alternative text when images can’t be displayed – 36

Page 27: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

27

Foundational Best Practice #8

AmLaw 100 Average: 54.5 – Fair

Page 28: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

28

MoFo.com ranked “Good” in SEO

Page 29: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

29

Foundational Best Practice #9

Mobility

1. Does the firm have a true mobile site? – 34.5

Page 30: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

30

Foundational Best Practice #9

AmLaw 100 Average: 34.5 – Poor

Page 31: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

31

QuinnEmanuel.com – Mobile Scored 100

Page 32: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

32

Foundational Best Practice #10

Site “Hygiene” and Usability

1. Site perfectly functions on all modern browsers – IE7 and newer, Chrome, Safari and Firefox – 88

2. Ability to collect and bind PDFs together – 11

3. No error pages are found on spot check – 99

4. No broken links or images are evident with spot check – 97

5. Pages print and email easily – 81

6. Site offers dynamic print to PDF option on most pages – 53

7. Copy and content have been checked for spelling and grammar – 87

Page 33: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

33

Foundational Best Practice #10

AmLaw 100 Average: 73.7 – Good

Page 34: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

34

WilsonElser.com – 1 of 5 Firms to Score 100

Page 35: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

35

2013 AmLaw 100 Websites – Total Scores

Totals based on 99 firms

Page 36: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

36

2013 AmLaw 100 Websites – Top 25 Firms

Page 37: Prepared for the Delaware Valley Law Firm Marketing Group ...€¦ · Cozen.com –Top Scorer in Site Search. 26 Foundational Best Practice #8 Site Optimization and Online Awareness

37

Content Pilot Contact

Deborah McMurray

Content Pilot LLC

[email protected]

214.351.9690

Law Firm 4.0 Blog

Twitter: @contentpilot

Thank you!