THEORIES OF CONGRUENT COMMUNICATION-HAIM GINOTT- Prepared by:Kaliamah a/p RamasamyRoselida bt OsmanMarial Sujatha a/p Retnam Selvam

APPROACHES/ STRATEGIES

1. Express anger appropriately- Pupils can make teacher angry- As a teacher , he or she should express their

anger in reasonable and appropriate way- So that it does not jeopardize the self esteem

of their pupils

2. Use Sane Message

- Emphasises on a pupil behaviour rather than the pupils character.- Use appropriate tone and show sincerity- Control the emotion - Never let the problem becomes a “ teacher

versus pupils” situation.

3. Invite cooperation - Provide opportunities for pupils to experience independence , accepting their capabilities - Give pupils a choice in matters that effect life in the classroom Example: (seating arrangement , classroom procedures )

4. Accept Pupils’ feeling

- Listen to the pupils and accept their feelings when a problem occurs. - Help the pupils to clarify their feelings and let them know their feelings are common.

5. Avoid labelling the pupils - Pupils who is label or called names begin to feel resentement and to think that the teacher’s negative opinion is true.- Teachers should not label pupils under any circumstances.

6. Use direction as a means of correction

- Don’t criticize pupils when a problem occur in the classroom. - Teacher should explain the situation to the pupils . - Should offer guidance about they should be doing.

7. Avoid harmful questions

- Avoid asking questions that might incite resentment and invite resistance. - Point out that there is a problem - Discuss the ways to solve the problem

8. Accept pupils comments- Pupils may ask questions / make statement

that are unrelated to the topic.- Teacher should show respect and give credit

for the question/ comment .- It shows an appreciation to the pupils

9. Do not use sarcasm

- Don’t use sarcasm in the classroom

- It may leave pupils with hurt feelings and damage self esteem

10.Be brief when dealing with minor mishaps

- Long logical explanations are not needed

- Brief statements should be solution oriented

STRENGTH

Focus on positive

treatment, acceptance and acknowledgem

ent

Positive rapport enhance

classroom learning

environment

Develop positive self esteem by

encouragement

WEAKNESS

Less effectiv

e in dealing

with severe behavio

ur infracti

ons

Lack comprehensive

and cohesive model