Presents

RED

WHITE

PINK

Happiness & Prosperity

Honesty & Simple

A color of Love

Job description

• Veterinary : treat sickness and take care of pets

• Sales manager : sale, import, check quality of products and services

• Marketing manager : improve prestige of shop, create advertise and promotion to get more customers

• They are shareholders

ORGANIZATION CHART

Sales Manager

MarketingManager

Veterinary

Wait staff

Sales clerk

Wait staff

Nurse Clerk Clerk

VETERINARY

Improve knowledge of animal’s healthParticipant usually in World Society for the Protection of Animals to gain new skillsLearn and invent many cures for animals

Watch Discovery channel often can help improving knowledge of animals

Get a master degree in VeterinaryDo researches and discuss about work with other Veterinaries to learn experiences from them.Become very good user in treatment

Make animals feel more energetic and healthier when they take a treatmentAppear immediately when there are emergencies

SALES MANAGER

Improve persuasive skillsRead books relate to charisma skillsGood user in verbal and non-verbal

Update trends quicklyGiving subordinates specific tasksSometime create products that customers do not need as well

Increase the amount of sales and improve quality of good and services

Negotiate about improve quality with manufacturers

MARKETING MANAGER

Come up with many effective ideasCreate preferences for customersBuild good prestige for company

Improve relationship with customersMotivating employeesDeveloping plans and forecasting Make our brand become famous

Always listening what are customer needs and improve itMake our brand become famous

Use brochures to attract customers

ACTION PLAN1) What is the general problem?

_It is not getting enough customers and thus not being able to cover the costs

2) What is the specific problem?

_The problem is we run out of space for pets.

3) How will I go about solving this problem?

_Checking quality of products strictly to fill out satisfactory of customers.

_It is very likely that it takes a fair bit of time before we are able to take into account all the things we should when we are running the business. We are bound to make mistakes, but hopefully we will also be able to learn from them at least before it is too late. It is essential to consider every decision in detail with an extra care and constantly keep revising and updating the business plan as we go.

_We will need to make sure that the internal communication of the company works, so that all the employees recognize and share the vision. Employees will have to be professional, but first and foremost they need to have the right kind of attitude and make the customers feel at home in our pet shop.

_Create environments which can make our customers and stray pets feel comfortable and truthful

4) What is the best solution?

_Encourage and give opportunity to employees to get the right skills for a good performance and give pets good appearances

5) When will we implement this solution?

_We will implement it at the time the amount of stay pets increases dramatically

6) When will we solve this this problem?

_When we run out of space for them.

Code of Ethics Treat animals with care and love.

Provide safe and quality goods and services.

Encourage, respect and recognize employees for a job well

done.

Be integrity, honest, friendly and transparent.

Keep win-win attitude.

Clarify all policies and documents.

Prohibit maltreatments of animal.