Eastern Estates Property Management VHDA Property Preservation Program

Overview Eastern Estates Background and Mission

• Our Goal is to Improve Communities

• Strategic Goal alignment with VHDA

• Most experienced, skilled Contractor Network

• eBase Automation

• Community Understanding and Support

Presenters • eBase Demo & Capabilities – Nick Caporossi & Paul

Caporossi

• Vendor Management – Carson Sweezy and Greg

Collins (Phone)

• Quality Assurance – Keith Mann

Work Order Process Flow

eBase Vendor Portal Demonstration

Consistently Growing Network

LEGEND

Regulatory Compliance

Vendor Performance

Quality Assurance Analyst Subcontractor Caps Monthly Scorecards

Quality Assurance

Quality Assurance

Bids and Allowables

• PCRs document and archive work performed.

• Work Item database is configured based on regulations for:

• HUD

• FHA

• Fannie Mae

• Black Knight

• Work items can be adjusted for each work order.

• Work order history is easily viewable each asset.

• Quality Assurance Analysts review this information against the photos and bids to ensure compliance

VHDA Portal Demo

Questions