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Presentation for the EXTR@WebAdvisory Group Meeting
17 October 2002
Dominique De Buys, GOPA-Cartermill International
EXTR@Web Knowledge Manager (WP 3-4)
Objectives
• Provide electronic hub for inter-connecting EU, Provide electronic hub for inter-connecting EU, ERA national, and international transport ERA national, and international transport researchresearch
• Raise awareness across Europe and ERA through Raise awareness across Europe and ERA through regular updating cycles and ‘push technology’regular updating cycles and ‘push technology’
Knowledge exchange management
Quality drivers (1)
Users
Technology
Information structureContent
Integrated Information
System
Inte
rnat
ional
stan
dards
Quality drivers (2)
Users
• Diverse user audiences
• Prioritisation of needs
• European Research Area drivers
• Cultural differences
Inte
rnat
ional
stan
dards
Quality drivers (3)
Content
• Scope & definition of Knowledge Centre
• Integrating existing datasets
• Language & diverse national contexts
• Ownership of data, legal issues
• Validation & updating strategies
Inte
rnat
ional
stan
dards
Quality drivers (4)
Information Structure
• Information models
• Common data standards
• Organisation structure for overall system
• Classification systems
• Metadata strategy
Inte
rnat
ional
stan
dards
Quality drivers (5)
Technology
• Accessibility for all users
• Ease of use and maintenance
• Future-proofing
• International technical standards
• Interoperability with other systems
• Security
Inte
rnat
ional
stan
dards
WP 3.1 Web audit - methodology
• Definition of web evaluation criteria (grid)Definition of web evaluation criteria (grid)• Review of MS institutional transport sitesReview of MS institutional transport sites• Review of top 10 ‘transport research’ sites Review of top 10 ‘transport research’ sites
(Google)(Google)• Compilation of information into evaluation Compilation of information into evaluation
databasedatabase
End Month 3: web audit report (D 3.2)
Web evaluation grid YES/NO Degree of
satisfaction
(5=best, 1=worst)
Comments
GENERAL SITE DESIGN Does the home page load within 10 seconds?
N.A.
Does the site have a consistent “look and feel”?
N.A.
Is there a site map? N.A. Does the site have an internal search feature?
N.A.
Is there any logo on each page? N.A. Is the site regularly updated? N.A. Is there a strong image presence in the site?
N.A.
PROPOSED SERVICES Latest news N.A. On-line services (e.g. subscription services): newsletters, e-mail, e-bulletin, feedback questionnaire, …
N.A.
PROPOSED WEB ITEMS Does the site have forums? N.A. Is there a company FAQ file? N.A. Are there some links? N.A. Are the links well-used and relevant? Internal links External links
Is there an events list? N.A. ACCESS TO THE INFORMATION Is the info clear, well structured?
GENERAL SITE PERCEPTION How attractive (colour, font) is the site?
How well organised is the site? How easy is the site to use? Do you find this site useful? Are the pictures well used and relevant?
Others
WP 3.1 User survey - methodology
• Creation of user needs’ questionnaire to review:Creation of user needs’ questionnaire to review: Available information sourcesAvailable information sources Information gapsInformation gaps Future information needsFuture information needs Main barriersMain barriers Content and e-servicesContent and e-services• Identification of sample user group (for later pilot testing) Identification of sample user group (for later pilot testing)
via:via: Former EXTRA e-bulletin list (+2000 names)Former EXTRA e-bulletin list (+2000 names) FP5 project coordinatorsFP5 project coordinators Advisory / benchmark groupsAdvisory / benchmark groups
Launch survey begin M3
Report end M3 (D 3.2)
WP4.1 Dissemination strategy:methodology
• Based on web questionnaire (WP 3.1), creation of user Based on web questionnaire (WP 3.1), creation of user needs’ questionnaire to review:needs’ questionnaire to review:
Information gapsInformation gaps Working habitsWorking habits Main barriersMain barriers Content and e-servicesContent and e-services Scope of identified awareness raising activitiesScope of identified awareness raising activities• Identification of sample user group for telephone survey Identification of sample user group for telephone survey
via:via: Members of Advisory / benchmark groupsMembers of Advisory / benchmark groups Former EXTRA e-bulletin list (+2000 names)Former EXTRA e-bulletin list (+2000 names) FP5 project coordinatorsFP5 project coordinators
Launch survey begin M3
Report M5 (D 4.1.1)