14
PRESENTATION How to Maximize your ICEF Experience for educators and service providers Myriam Marchand, ICEF

PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

PRESENTATION

How to Maximize your ICEF Experiencefor educators and service providers

Myriam Marchand, ICEF

Page 2: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 2

THE BASICS

What you’ll find at an ICEF Event

Badges for each participant (blue = educators, red = agents, purple = service providers, green = work & travel)

Catalogues, indexed programmes and country listing 25-minute business meetings 36 meeting slots available, option to unblock breaks Marcom Onsite – Opt In service to book additional

meetings during the event Message function on Marcom Onsite | “No show” policy

| “no selling” rule

Page 3: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 3

MEET AGENTS

Key Data

Page 4: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 4

HIGHLIGHT

Succeed at an ICEF Event with the 20 | 30 | 50 Rule20% before the event

20%30%

50%

30% during the meeting

50% follow-up

Page 5: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 5

20 | 30 | 50 Rule

5

Pre-Event

Researching markets and deciding strategy

Remember that meeting existing partners can be just as valuable as meeting new partners

Make promotional material available in advance to “confirmed” agents and upload documents to your eSchedule PRO profile

Carefully craft your message to request meetings. “I am looking for…”

HIGHLIGHT

20%

Page 6: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 6

20 | 30 | 50 Rule

6

During the Event: Maximising Your Time Use the catalogue as a resource Schedule additional meetings with your mobile devices

using Marcom Onsite Search & message others, take then export notes, report

no-shows & access event info using Marcom Onsite Introducing Marcom Onsite:

youtube.com/watch?v=AbAGSSIxPOw Any additional meetings booked on-site will automatically

appear in your Marcom eSchedule PRO account

HIGHLIGHT

30%

Page 7: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 7

20 | 30 | 50 Rule

7

During the Event

Have a well-planned meeting strategy. Use an elevator pitch that clearly articulates your value proposition

Avoid death by PPT! This is not a training session. Ascertain fit

Build relationships at a personal and professional level

Listen!

Use networking events to your advantage

HIGHLIGHT

30%

Page 8: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 8

20 | 30 | 50 Rule

During the Event: Cultural Awareness Be aware of regional ways of behaviour

Start and finish your meetings on time—some agents out of consideration may not interrupt your meeting to let you know they are waiting

Book additional appointments if you need extra time or utilise refreshment breaks, lunches, and evening functions

Look out for agents interested in having a meeting with you—some agents might not approach you directly

HIGHLIGHT

30%

Page 9: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 9

20 | 30 | 50 Rule

Post-Event

Follow-up after the meeting ie call, wechat, line, skype, facebook, LinkedIn, WhatsApp, etc.

Keep in touch regularly, answer queries promptly

Invite agents to visit your institution

Conduct agent training, webinars, etc

Distribute materials

Create a special agent access only area on your website

HIGHLIGHT

50%

Page 10: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 10

20 | 30 | 50 RuleHIGHLIGHT

50%

Post-Event: Ensure you have a written agreement outlining: Respective roles and responsibilities Targets in terms of student numbers and quality Compensation model, payment terms Cost recovery of marketing and other expenses Cancellation Policy / Deposits Exclusivity if and when Dispute resolution guidelines, legal jurisdiction,

limitation of liability Duration of contract including termination clauses

Page 11: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 11

Dealing with the Hard Stuff

HIGHLIGHT

What happens when an agent asks for ahigher commission structure?

When agents try to sell you their fairs or advertising in their magazines — remember the ”no selling” rule!

When agents ask for exclusive relationships.

Page 12: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 12

MEET AGENTS

ICEF Events

Page 13: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

ABOUT US

Page 14: PRESENTATION How to Maximize your ICEF Experience...skype, facebook, LinkedIn, WhatsApp, etc. Keep in touch regularly, answer queries promptly Invite agents to visit your institution

icef.com | 14

Please visit the ICEF registration and information deskin the foyer at any time throughout the event.

For further information please see our video tutorial„How to Maximise Your ICEF Experience”

http://ow.ly/nqh230ifMzN

We wish you a successful ANZA 2019!

Use our official hashtag#ICEF19 to share your event

experiences, pictures orvideos on Twitter.

#ICEF19

@icefmonitor | @myicef

Thank you.