Presentation on Effective Team Working

7/28/2019 Presentation on Effective Team Working

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Effective Team

Working


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What is a Team?

A team is a small numberof people withcomplementary skills

who are committed to acommon purpose,performance, goals andapproach for which theyhold themselves

mutually accountable

Katzenbach (1993)


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Team .vs. Group

Goals and objectives arecommon to all

People work

interdependently Feelings are expressed

openly

Conflict is a learningopportunity and worked

through People support one

another

Information is freelyshared

Goals/objectives areeither personal or unclear

People work together or

independently Feelings not part of work

Conflict is regarded asnegative and destructive

Cautious, formal selective

relationships Information is on need

to know basis


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Clarity of Roles

Responsibility

Authority

Accountability


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Clarity leads to individuals and

teams:- Understanding the level

of autonomy through JD

Understanding authorityfor decision making

Delegating appropriately

Being clear aboutexpectations forperformance

Feeling supported andvalued

Being creative

Using initiative

Taking consideredrisks

Growth and development


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Lack of clarity can lead to:-

Mistakes

Mistrust

Confusion

Inappropriate or nodelegation

Poor use of resources

Increased stress

Blame

Lack of motivation

Lack of knowledgeabout or appreciationof others roles

Negative conflict


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Best/Worst of My Role

The best, most rewarding stimulating,motivating etc. aspect of my role

The worst, most frustrating, irritating,draining etc. aspect of my role.

What you would most like others toknow/understand about their role


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Team roles

Plant Creative, imaginative,

unorthodox. Solves

difficult problems

Ignores incidentals. Too

preoccupied to

communicate effectively

Coordinator Mature, confident, a

good chairperson.

Clarifies goals, promotes

decision making,

delegates well

Can often be seen as

manipulative. Off loads

personal work

Monitor/ Evaluator Sober, strategic anddiscerning. Sees all

options. Judges

accurately

Lacks drive and theability to inspire others


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Implementer Disciplined,reliable

conservative and

efficient

Somewhat inflexible.

Slow to respond to new

possibilities

Completer/ Finisher Painstaking,

conscientious, anxious.

Searchers out errors and

omissions. Delivers on

time

Inclined to worry unduly.

Reluctant to delegate

Resource Investigator Extrovert, enthusiastic,

communicates. Explores

opportunities

Over-optimistic. Loses

interest once initial

enthusiasm has passed


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Shaper Challenging, dynamic,

thrives on pressure. The

drive and courage toovercome obstacles

Prone to provocation.

Offends peoples

feelings.

Team Worker Co-operative, mild,

perceptive and

diplomatic. Listens,builds, averts friction

Indecisive in crunch

situations

Specialist Single-minded, self

starting, dedicated.

Provides knowledge andskills in rare supply

Contributes only on a

narrow front. Dwells on

technicalities


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Dreamer Co-operative, mild,people orientated

Conscious of howactions are

perceived by

others.

Frequently dwells

on the past


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Coach Jackson (Chicago Bulls)

The strength of a

team is eachindividual

member, the

strength of eachmember is the

team


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What makes a team effective?

Good communication

Understanding of role

Understanding of responsibility

Working together

Feeling of equalityA good leader


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Why Teams?

The best outcomes

for patients and

clients are achievedwhen professionals

work together, learn

together, engage in

outcomes togetherBorrill & West et al

(2001)


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Katzenbach and Smith

Real teams dont

emerge unless

individuals on themtake risks involving

conflict, trust,

interdependence

and hard work


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Team Building Role of Leader

Guidance

Stimulation

Coaching

Coordinating


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The Role of The Leader

Effective communication is vital

Accentuate the positive

Have faith in people, provide them withinteresting and relevant opportunities

Take difficult decisions bravely, be truthful

and sensitive Embrace change


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John Adair Action Centred

Leadership Model (2002)


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Task Functions

Defining the task

Making a plan

Allocating work and resources

Controlling quality and tempo of work

Checking performance against plan

Adjusting the plan if necessary


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Individual Functions

Attending to personal problems

Praising individual

Giving status

Recognising and using abilities

Individual training and development


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Team Functions

Setting standards

Leading by example

Encourage

Motivation

Giving a sense of purpose

Ensuring team communication

Team training and development


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Individuals

To work well in a team, as individuals we

need to be:

Empowered

Motivated

What motivates you?


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Issues in teams

Lack of communication

Lack of Trust

Feeling of unfairness/inequality Lack of clarity

These are all common!

Tackle these issues head on, dontbury your head on the sand!


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Team Building Forming

Give maximum support Demonstrate openness

by example

Facilitate getting to knowyou

Invite members to shareconcerns and problems

Encourage considerationof strengths and areas for

development Make team activities

enjoyable.


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Team Building Storming

Encourage greateropenness

Begin to involve team

members in reviews ofteams performance

Allow conflict to surface

Build bridges betweenindividuals

Question decision makingand problem solving


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Team Building Storming

Find opportunities to experiment

Give high levels of support

Encourage individual team members to air their

grievances

Seek common ground


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Team Building Norming Develop problem solving

skills

Develop decision makingstrategies

Develop individual skills

Develop a capacity for

team to compensate forindividual weakness

Encourage people toshare strengths


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Team Building Norming

Celebrate success

Clarify objectives

Regularly review performance and plan

improvements in team functioning

Give moderate support


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Team Building Performing

Develop relationshipswith other teams

Experiment with

different forms ofleadership

Allow leadership to

change with the needsof the task

Clarify values


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Team Building Performing

Encourage informal communication

Fight insularity

Expose team functioning to external scrutiny

Consider the possibilities of enhanced input intothe organisation


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Vince Lombardi

Teams do not gophysically flat theygo mentally stale

The achievement ofan organisation are

the results of thecombined effort ofeach individual


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Summary

Effective teams involved communication,

trust and working together

Teams go through forming, storming,norming and performing

The team is only as strong as the

individuals within

Documents

Presentation on Effective Team Working