Upload
lalit-chadha
View
289
Download
0
Tags:
Embed Size (px)
DESCRIPTION
aaaaaa
Citation preview
WHO ARE WE ????
• Part of the global Bertelsmann network
• Media and communication service provider
• Presence in more than 35 countries with more than 40 thousand employees
• Provides services to more than 270 companies
Finance/ Insurance
Airlines/Tourism
Public Sector
RetailConsumer
GoodsHealth-
careAuto-
motiveTelco EnergyMediaIT/Hightech
Fundraising
The companies that trust us globally
What are we offering to Airlines industry ????
Customer Contact Centre
•Inbound Services
•Outbound Services
• Customer Care
• Cross Selling and Up selling
• Reservations
• Inbound Sales
• Complaint Management
• Technical Support
OUTBOUND
• Tele Marketing
• Tele Sales
• Customer Retention
• Collections
• Satisfaction Surveys
MARKETING SERVICES
• Events and promotion management
• Market Research and Analysis
• Tele sales and lead generation
• Relationship Marketing
• Rewards and redemption program
Our present clients
Why Arvato Services ????
• German Company
• One-stop-shop solution
• More than 15 years of experience
• Think Global Act Local Policy
• Cutting-edge infrastructure