Presented by: Julie Finn, Relationship Manager First Marblehead
First Aid for Stress 1 Content Developed by HRDQ
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First Aid for Stress 2008, 2013 HRDQ Disclaimer 2 The purpose
of this presentation is to provide some suggestions for how to cope
with everyday workplace stress. The information contained herein
represents the opinion of its author and should not be relied upon
to diagnose or treat any stress-related illness or mental health
condition. If you have concerns about your health, or would like
more information about how to deal with stress, please contact your
physician.
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First Aid for Stress 2008, 2013 HRDQ Objectives 3 Determine
your stress level Debunk stress myths Understand stress triggers
Learn how to proactively manage your stress And more!
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Stress Check 4
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First Aid for Stress 2008, 2013 HRDQ 5
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First Aid for Stress 2008, 2013 HRDQ Acknowledging the Concept
of Stress Working in financial aid is stressful Stress can affect
our quality of life Stress can reduce productivity 6
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First Aid for Stress 2008, 2013 HRDQ Debunking Stress Myths
Myth 1 Stress does not exist Myth 2 Stress is not a problem in this
office Myth 3 All stress is bad 7
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First Aid for Stress 2008, 2013 HRDQ What is Stress? 8 Personal
Perceptions of Stress Stress Indicators Psychological Physiological
Behavioral
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First Aid for Stress 2008, 2013 HRDQ Summary 9 We must accept
that stress in the workplace exists and work to understand what it
means. Stress definitions range from the simple to the complex and
comprehensive. Stress can be defined as being a stimulus, a
response, or a relationship between a person and his or her
environment. Stress can usefully be defined as an umbrella term
under which a wide range of issues and aspects of human function
and performance at work can be understood and managed. Our
definitions of stress guide our understanding and stress management
interventions at work.
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First Aid for Stress 2008, 2013 HRDQ Understanding the Causes
of Stress 10 Understimulation and Overstimulation The Problem of
Understimulation Overstimulation: A Threat to Quality Work
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First Aid for Stress 2008, 2013 HRDQ Common Causes of Stress 11
Sleep deprivation Noise Stress and sickness, absence
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First Aid for Stress 2008, 2013 HRDQ Cultivating the Quality
Workplace 12 Acknowledge and value each other Make sure everyone
feels they belong Be kind to each other
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First Aid for Stress 2008, 2013 HRDQ Causes of Stress Summary
13 The balance between understimulation and overstimulation in the
workplace The need for organizations to become more responsible and
more proactive in their approaches to preventing and alleviating
stress at work The part played by work demands and information flow
on the quality of employee performance Stress and sickness absence
The need to create and maintain a quality workplace as much as a
performance-driven one
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14 Activity: Job Stress/Satisfaction
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First Aid for Stress 2008, 2013 HRDQ 15
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First Aid for Stress 2008, 2013 HRDQ Final Thoughts 16 Stress
is present during the whole of the human life span. We simply
cannot assume that every single time stress is experienced it is a
bad thing for employees. Stress can be a motivator as long as it
does not exceed our ability to cope. What we can say is that stress
only becomes a problem for workers if and when the significant
demands they face in their working lives exceed their social,
psychological, biological, and somatic resources and abilities to
cope.
