Presented by Norani Mohd Hashim

Deputy Director General Department of Social Welfare Malaysia

17 Julai 2012

Social Work is a profession that aims to bring social

change to the individual, family, community, organization and

society through the application of theoretical knowledge in

social science, universal values of human rights and

social justice and social work skills.

Social work is practiced in various settings like social

welfare, social policy and advocacy, rehabilitation and caring

services, schools, medical and public health,

mental health as well as industrial organizations.

• Social work began in the late 19th century and has

been recognised as a profession in developed

countries for more than 100 years.

• Professional social work was introduced into

Malaysia after World War II with the establishment

of the Department of Social Welfare in 1946.

• Over the years, there has been no regulation of

social work practice and no certification of

social work practitioners.

23rd APRIL 2010

Cabinet approved Memorandum Enhancing the

Professionalisme of Social Work in Malaysia

6 points of the Memorandum

Establish social work

competency standards

Establish a National Social

Work Council

Standardise university social work programs

Develop certificate/diploma level social work courses

Recruit trained/ qualified social workers

Enact a Social Workers Act

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Competency-based Social Work Practice

Social Work

Welfare work

Charity work

Voluntary work Lack of

understanding

How many qualified

social workers in

Malaysia???

What is the ratio of

social workers vs clients

Profile of

Social Workers

Individuals

Less than 10%

are social work

trained

Government (Department of Social Welfare, hospital, prison, etc)

NGOs

Social work practitioners

Lack of Professional Supervision

Untrained

social work supervisor • lack of knowledge and skills in

social work supervision

Time constraints/

heavy workload

Limited Social Work related training/courses

Premises /

Accredited

Training

Institutions

Qualified

Educators/

Trainers

Course /

Training

Modules

Complexity of background

Qualifications

• Social Sciences

• Psychology

• Sociology

• Antropology

• Human Development

• Economics

• Political Science

Grades

• Professional &

Management

• Supporting

Group

Settings

• Government

(DSW hospital

prison, etc)

• NGOs

Overcoming Constraints

Road Show: Consultation with stakeholders

JKM/NGOs (17 sessions )

Related government agencies / NGOs (5 zones)

State Governments

Objective of media activities:

1.To increase awareness of the Social Workers Competency Standards initiative; 2.To highlight the Ministry’s commitment towards improving the welfare of the people, and to enhance the quality of social welfare services.

Manpower Mapping

Profiling System

Kuala

Lumpur

PKMD

Petaling

PKMD

Sabak

Bernam

social work trained vs

not social work trained

Working Committees

Higher Learning

Institutions

NGOs Government

Agencies

Technical Committee

Registration & Licensure

Sub-committee

Education & Training

Sub-committee

Employment & Recruitment

Sub-committee

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• Standardize university social work programs -

NJCCSWE

• Social Work Competencies trainings

• Continuing professional education

Generic courses

Certificate

Diploma

Advanced- Diploma

SOCIAL WORK EDUCATION AND TRAINING

USM, UUM, Unimas,

UMS, UKM, UM & UPM

Public Services

Department (JPA)

Public Services Commission (SPA)

Department of Social Welfare

Other government

agencies NGOs

OUR MISSION

Ensure

care, safety, protection and well being of

people who are in need/

vulnerable/ marginalized

Competent

Social Work

Practice

The delivery of

quality and

accountably

social services