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Presented by Team 3CHUNG Wai Ling, Coring
GUAN Zhi YingQIAN Qing
WANG MingliWONG Kit Ping, Lucinda
Kevin LEE
21 April 2008
The Future Library : Services
CharacteristicsFull range of quality services to support all areas of
academic activityLearning focusedFriendlyFree & feeCustomizedIT enabledInstant access 24/7Group & individual orientedInteractive and proactiveEncouraging of discovery via e-learning and e-
research
Circulation servicesSelf-service loans and returns of books,
periodicals, audio-visual materials, etc., using RFID
SMS library notice serviceInterbranch loans and returnsInterlibrary loans and returnsDocument delivery service to desk-topReserve collection service: print & electronicRetrieval of books and documents from
offsite storage
ReferenceEnquiry service via:
Face to faceEmailTelephoneFaxMSNLive chatSecond Life
User educationLibrary / research guides Library classesDatabase / electronic resources demonstrations
Library knowledge database using Wiki and other Web 2.0 technology
User surveyNovelty searching
Collection DevelopmentDevelop a quality print and electronic
collection using the latest technologySubject liaisonPreservationGift and exchange
Media ServicesLoans Play-back services in individual booths or
group viewing rooms using latest technology, e.g. blue ray
Video streamingVideo-on-demandProvision of special needs, e.g. equipment
for vision impaired usersDigitization of AV materialsProduction of AV materials for teachingMicrofilming service
Reading PlacesSingle study carrelsGroup study / discussion roomsLounge or comfortable sitting areaWireless LAN throughout libraryLoans of laptopsLaptop lockers with battery charging facility Loans of wireless LAN card
Printing / Photocopying / ScanningSelf-service printing, photocopying,
and scanning servicesOn demand printing
Library Development / Public RelationsLibrary visitsLibrary newsletterLibrary blogsBook talksExhibitionsOther library development services, e.g.
“Honour with books”
New BusinessesCoffee shop
Food and drinksMega store
books, periodicals, computers and accessories, library souvenirs, music CDs, DVDs, etc.
Services which could be moved to the Learning CommonsLibraries should still provide a range of
library services but some could be moved to / merged with the Learning Commons, e.g.Database searchingScanning, photocopying and printingIT supportMedia servicesReference services
Reference services – dramatically different
Offsite Services and 24/7 Access Access to electronic resourcesLearning CommonsSelf-check units using RFIDComputers with internet access, software for
searching, assignment completion and presentation
Printing, photocopying and scanningEnquiry serviceReading / discussion roomsVending machines for food and drink,
stationery, etc.
Services: Physical vs Virtual LibraryPhysical libraries are developing into virtual
/ electronic librariesThe new library will remain a hybrid library
offering physical learning spaces and services to facilitate customized learning, but with more and more electronic services delivered to the users