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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
PRESENTERS• Chad Carsten• Tyler Hammett
PLACE• Austin, TX
DATE• March 2020
STANDARDIZING BUSINESS OPERATIONS FOR APPLICATION CONSOLIDATION
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
Chad Carsten Senior Manager of Customer Analytics and Field Systems
Evergy
Tyler HammettSenior Consultant
Red Clay Consulting
PRESENTERS
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
ABSTRACT
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Multiple Operating Companies (OpCos) have different business requirements, regulatory rules, and SLAs. During this presentation, learn how Evergy approached migrating multiple OpCos into a single Oracle Utilities platform.
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
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Existing Solutions
03The Journey
04The Destination
AGENDA
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The Challenge of Consolidation
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
SUMMER OLYMPICS 2020
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
ABOUT RED CLAY
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Leverage Oracle Utilities Cloud solutions to automate and
support critical meter-to-cash business processes.
Customer Solutions
Metering Solutions
Field Solutions
Commercial Solutions
Managed Services
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 7
− 20+ Years of Success
− First Oracle UtilitiesCustomer-to-Meter (C2M) implementation
− Zero Failures
We Help Utilities Confidently Meet the Challenges of
Today and Understand the Opportunities of Tomorrow.
ABOUT RED CLAY
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 8
EXISTING SOLUTION – EVERGY EAST
FAST FACTS
Service: ElectricMeter Count: ~900,000Meter Reads/Day: 1.23 millionHeadquarters: Kansas City, MO
• Multi-Instance C2MCC&B, MDM, SOM, ODM, SGG, NMS
• Meter Reading/Head End Systems• Landis+Gyr Command Center• Itron MV90• Itron Field Collection System
• Advanced AMI Solution• Daily Scalar and Interval Meter Read Data• Periodic Estimation• Meter Commands• SOM Orchestration• OPower Integration with DataConnect
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 9
EXISTING SOLUTIONS – EVERGY WEST
FAST FACTS
Service: ElectricMeter Count: ~700,000Meter Reads/Day: 70 millionHeadquarters: Topeka, KS
• CIS: Mainframe (Arthur Andersen)
• MDM: Siemens EnergyIP
• Meter Reading/Head End Systems• Landis+Gyr Command Center• Itron MV90• Itron MVRS
• Advanced AMI Solution• >99% AMI Meters, Disconnect Switch enabled• Daily Scalar and Interval Meter Read Data• Direct integration with Energy Engage (Customer Portal)• Advanced Analytics
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
EVERGY, ESTABLISHED MAY 2018
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 11
DEFINE STRATEGIC ROADMAP
Investment in Oracle
Systems Analysis
Process Alignment/Improvement Prioritization
Planning/Scoping
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 12
ENTER CUSTOMER FORWARD
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 13
GUIDING PRINCIPLES
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
PROJECT DIFFERENTIATORS
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Enables consistent Knowledge transfer
Key stakeholder involvement
Supports collaboration and prioritization
ITERATIVE APPROACH
Implement quick wins
Identify production hurdles
Mitigate risk
IDENTIFY EARLY ADOPTERS
Discovery of unique business data
Testing enablement
Go Live/Cutover planning
CONVERT EARLY
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 15
METHODOLOGY
- Fit-Gap and Prioritization
- Iterative Demos
- Solution Reveals
- Defect Management
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
EXAMPLES OF CONSOLIDATION
• One Mobile Workforce Management Application – PCAD
• One Outage Management Application – Oracle NMS
• Shared Business Configuration• VEE and Bill Determinant Validations
• SOM Orchestration
• Meter Programming
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
EXAMPLES OF NON-CONSOLIDATION
• Separate Work and Asset Management SystemsMove to Maximo in a future phase
• Separate Landis + Gyr Head EndsNetwork ownership differences, move to a future phase
• Manual Meter Reading ProcessesEvergy West handled through automated field activities adaptable for Evergy East to support full AMI deployment
• Disconnect Command ThrottlingWorkforce constraints, Evergy West Call Center
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
Itron FCS
Itron MV-90
L+G CC AMI
SGG
SOM
MDM
CC&B
ODM
STORMSLong Cycle
Work
NMS
PCAD(Mobile)
THE SOLUTION – WHAT IT IS…
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
Itron FCS
Itron MV-90
L+G CC AMI
SGG
SOM
MDM
CC&B
ODM
STORMSLong Cycle
Work
NMS
PCAD(Mobile)
THE SOLUTION – WHAT IT COULD BE…
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Itron MVRS
Itron MV-90
L+G CC AMI
OMS
Maximo and
ARMS
Mobile TC
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
Itron FCS
Itron MV-90
L+G CC AMI
SGG
SOM
MDM
CC&B
ODM
STORMSLong Cycle
Work
NMS
PCAD(Mobile)
THE SOLUTION – WHAT IT WILL BE…
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Itron MV-90
L+G CC AMI
Maximo and
ARMS
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
Itron FCS
SGG
SOM
MDM
CC&B
ODMNMS
PCAD(Mobile)
THE SOLUTION – WHAT IT WILL BE…
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Itron MV-90
L+G CC AMI
Maximo and
ARMS
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
THE FINISH LINE
Customer Forward Go-Live: October 2020
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© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed . 23
QUESTIONS?
© Red C la y C o n s u l t i n g , I n c . A l l R ig h ts Res erv ed .
CONTACT US
Chad Carsten, Sr. Manager of Customer Analytics and Field Systems
Tyler Hammett, Senior Consultant
Red Clay Consulting
271 17th Street, Suite 610
Atlanta, GA 30363
(678) 445-3770
www.redclay.com
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