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Pricing Strategy for Cloud
Computing Services
Presented by:
Huang Jianhui
2
2011
$91.4 b
2012
$111 b
2016
$206.6 b
:
3
Fixed Pricing
Usage-based Pricing
Usage-based
Dynamic
Pricing
Usage-based
Fixed
Pricing
List price
4
2006
2011
On demand:
Usage pricing
Reserved:
Upfront fee + usage pricing
Spot:
Usage pricing, dynamic
Burst (usage) pricing, dynamic
Subscription
2009
2012
Usage pricing in seconds Micro-Mobile-Plan
Problem: Uncertainty
• Various pricing mechanisms
Problem: Uncertainty
5
• Various pricing mechanisms are changing
Source: Agmon Ben-Yehuda, O., Ben-Yehuda, M., Schuster, A., and Tsafrir, D. (2011). Deconstructing
Amazon EC2 spot instance pricing.
Problem: Uncertainty
6
• Various service specifications
Consequence
7
Misalignment between business goals and use of
cloud computing services
Research Questions
1) What are the major types of pricing methods currently
used by cloud services vendors?
2) What are the key factors that should be considered in
pricing cloud computing services?
3) Why should a cloud services vendor be interested in
multiple pricing approaches? Related to this, how should
Amazon’s EC2 mixed pricing strategy, with both fixed
reserve pricing and dynamic spot pricing, be evaluated?
4) What are the key variables that will affect clients’
valuation of cloud services? How will they affect clients’
willingness-to-pay for customized cloud services?
8
9
Research Model
Essay 1
Essay 3 Essay 2
General Price Formula
for
Cloud Services
Standard
Cloud Services
Customized
Cloud Services
Analysis of
Different Pricing Channels
Examining
Customers Willingness-to-
Pay for the
Customized Cloud Service
Market Survey of
Pricing Practices
Essays
1) Modeling reserved and spot cloud services
2) A pricing experiment for cloud services
3) Pricing practices in the cloud computing
services market
10
Modeling reserved and spot cloud
services
• What I do
– Provide new knowledge
Analysis of fixed price reserved cloud computing
services versus spot price services
11
• How I do
– Analytical modeling and simulation
• One vendor
• Many clients with job arrivals (𝜆1, 𝜆2, 𝜆3…)
• Job value uniformly distributed in the range of [vL, vH]
• Two services: reserved and spot
• Fixed price for reserved service
– Reserved contract (T, N)
• Dynamic price for spot service
– Spot price • Two price levels: low price and high price (pL, pH)
• Each price is associated with a probability (θL, θH)
• k stages, spot price refreshes in each stage
• Clients’ sensitivity to service interruption: γ
12
Modeling reserved and spot cloud
services – model settings
Buy reserved contract (T, N) or not
In-between stages:
task submission
1 k Time
…… 2 3 4 5 6 7 8 9 10 k-2 k-1
ps changes
λi λi λi λi λi λi λi λi λi λi λi λi
On Spot
Reserved
Modeling reserved and spot cloud
services – k stage timeline
14
Modeling reserved and spot cloud
services – k stage timeline
• After introducing spot service:
– Reserved contract price decreases
• The reduction of price decreases in γ
– Market share of reserved service decreases
• The reduction of market share is convex in θL • The reduction of market share decreases in γ
• The reduction of market share is larger when the price ratio
pH /pL is larger.
– Vendor’s total profit increases in γ
– For the vendor, optimal θL increases in γ
– Condition for a higher vendor profit: pH /pL is small and pH is close to the expected job value.
A pricing experiment for cloud
services
15
• What I do
– Investigate factors affecting clients’ willingness-to-pay
for a customized cloud computing services
Customization of cloud computing services is related
to the level of risk of service interruption
• How I do
– Experimental work and econometric modeling
16
Basic empirical model:
WTPi,j = β1PriceReserved + β2PriceSpot + β3RiskScorei + β4RiskInfoi + β5TaskDurationj + ε
A pricing experiment for cloud
services
17
Occurre
nce
Total
Payment
Expected
Profit
On-demand
Job completed 100% $240.0
($0.80 X 300) $760.0
Job not
completed 0% N/A N/A
Spot
(Statistics of Historical
Purchases)
Job completed 98.9% $87.74 $912.26
Job not
completed 1.1% N/A $184.44
Risk analysis support
A pricing experiment for cloud
services
*finish the task: $1000 rewards
*failed to finish the task: $200 penalty
18
A pricing experiment for cloud
services
A pricing experiment for cloud
services - Experiment Workflow
19
Login Quiz Read Informed Consent Form
Task 1 Task 2 Task 3
Questionnaire
Risk
Propensity
Measurement
One week later
http://cloudpricingstudy.appspot.com/exp
Task 1: 3 hours, 100 instances
Task 2: 5 hours, 100 instances
Task 3: 10 hours, 100 instances
• Risk analysis support significantly increases participants’
willingness-to-pay.
20
A pricing experiment for cloud
services – Preliminary findings
• Interaction effects (risk analysis support and job risk, risk
analysis support and participants’ risk propensity) are
uncertain.
Pricing practices in the cloud
computing services market
21
• What I do
– Study the macro-structure of pricing practices in the
cloud computing services market
A general pricing framework for cloud computing
services market
• How I do
– Market survey of pricing mechanisms implemented by
representative cloud computing services vendors
22
Pricing practices in the cloud
computing services market
• Criteria for selection of cloud computing services
vendors
– The vendor must make pricing information on all its
services available on its official web site
– The vendor must have been selected at least once for
review in Gartner’s Magic Quadrant Report
• 18 cloud services vendors, 29 different types of services
23
Category Factor Definition Unit
Usage
Service Type Services specifications (OS, size, location, etc.) Categorical
Unit Price Unit price of usage $ / Unit
Total Usage In units of usage Units
Reservation Reservation Period
Tength of period that the service is exclusively
reserved for the client’s use Hours
Reservation Fee One-time advance fee for reserved services $
Technical
Support
Support Type Characteristics of technical support Categorical
Support Charge Periodic payment for technical support $
Penalty
Total Outage Length of service down time Hours
Compensation Monetary penalty for vendor not fulfilling the
promised level of service quality $
Pricing practices in the cloud
computing services market
24
25
Variable Name Definition
T Fixed price for reserved services contract
N Resource capacity of reserved services contract
v Value of a single job
vL Lower bound of job value
vH Upper bound of job value
θL Probability of low spot price
θH Probability of high spot price, θH = 1 - θL
pL Low spot price
pH High spot price
γ Clients’ sensitivity coefficient to services interruption
λi Job arrival rate of client i
𝜆 Maximum job arrival rate of a client
26
N Range Minimum Maximum Mean Std. Deviation Statistic Statistic Statistic Statistic Statistic Statistic
Risk Propensity 45 40 -20 20 0.07 8.56
Age 45 26 24 50 34.40 6.14
Working Experience 45 5 1 6 2.76 1.26
Decision Making Experience 45 3 1 4 1.44 0.73
Cloud Services Usage Experience 45 3 1 4 1.80 0.84
Negotiation Experience 45 4 1 5 2.02 0.99
Analytics Experience 45 3 1 4 1.27 0.62
Pricing information goods
27
Etzion, H., Pinker, E., and Seidmann, A. (2006). Analyzing the simultaneous use of auctions and
posted prices for online selling. Manufacturing and Service Operations Management, 8(1),
68-91.
Fishburn, Peter C., Andrew M. O., and Ryan C. S. (2000). Fixed fee versus unit pricing for
information goods: competition, equilibria, and price wars. In D. Hurley, B. Kahin, and H.
Varian (eds.), Internet Publishing and Beyond: The Economics of Digital Information and
Intellectual Property, 167-189, MIT Press, Boston, MA.
Sridhar, B., Bhattacharya, S., and Krishnan, V. (2009). Pricing information goods: A strategic
analysis of the selling and on-demand pricing mechanisms. Working paper, Smeal College of
Business, Pennsylvania State University, College Park, PA.
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Varian, H. R. (1995). Pricing information goods. In Proceedings of Scholarship in the New
Information Environment Symposium, Harvard Law School, Boston, MA.