Primary Data Collection Techniques for Toolkit

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    Category Method Definition Advantages and Disadvantages

    Observation Direct

    observation

    View subjects in

    natural setting or

    through field

    experiment

    Advantages: minimizes response bias, can provide

    information which cannot be obtained otherwise

    Disadvantages: limited to measuring behavior, time

    consuming, and subject to investigator bias.

    Solicitation of

    Expert Opinion

    Face to face

    Interviews

    Structured or semi-

    structured face-to-face interviews

    with individuals

    Advantages: permits detailed & in-depth question and

    response, minimizes non-responseDisadvantages: Costly, interviewer bias, investigator bias

    Telephone

    Interviews

    Structured or semi-

    structured

    telephone

    interviews with

    individuals

    Advantages: Convenient, fast, relatively inexpensive, less

    interviewer bias than personal interview

    Disadvantages: Non-coverage, limited length and depth

    of questions and responses

    Self-AdministeredQuestionnaire Structuredinterviews received

    via mail, internet,

    phone to solicit

    someone's opinion

    Advantages: Cost effective for large areas, minimizesinterviewer bias, promotes accurate answers

    Disadvantages: low response rates, unanswered

    questions, incorrect answers

    Group Interviews Group Interviews:

    Delphi Technique

    Development,

    evaluation and

    synthesis of

    experts points of

    view through

    solicitation and

    collation of

    experts judgments

    on a particulartopic over several

    rounds.

    Advantages: responses can be made at the convenience

    of the participant, individuals from diverse backgrounds

    or from remote locations can work together, it is

    conducive to independent thinking and gradual

    formulation of reliable judgments or forecasting of

    results

    Disadvantages: Information comes from a selected group

    of experts and may not be representative tendency to

    eliminate extreme positions and force consensus, moretime-consuming than group process methods, requires

    time and participant commitment

    Group Interviews:

    Focus Groups

    Brings together 8

    to 15 individuals to

    develop, evaluate

    and reach

    conclusions on

    specific issues.

    Advantages: Uses people's knowledgeand experiences

    allowing for in depth qualitative information, Can

    encourage participation from those who will not speak or

    respond to a personal interview

    Disadvantages: there is no confidentiality and thus some

    opinions may not be expressed, social pressure,

    Primary Data Collection Method

    Investment Climate Advisory Services

    World Bank Group

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    1Journal of Extension

    2U.S. National Library of Medicine, National Institutes of Health

    (semi-structured

    interviews allowing

    group interaction)

    domination by an individual

    Group Interviews:

    Brainstorming

    Interactive group

    problem

    identification and

    problem solving of1-15 persons

    Advantages: generates and clarifies many ideas so it is a

    source of information, inexpensive, easy to apply

    Disadvantages: limited when it comes to applying ideas

    since it only stimulate creative thinking

    Group Interviews:

    Nominal Group

    Technique

    A possible

    alternative to brain

    storming. This

    technique is a

    structured

    variation of small

    group discussion

    methods1

    Advantages: Prevents the domination of discussion by a

    single person, encourages the more passive group

    members to participate, results in a set of prioritized

    solutions or recommendations

    Disadvantages: opinions may not converge in the voting

    process, cross-fertilization of ideas may be constrained,

    the process may appear to be too mechanical

    Group Interviews:

    Dialectic Inquiry

    A structured

    qualitative

    research method.

    A point and

    counterpoint

    process of debate

    to reach a

    synthesis.

    Advantages: Many ideas can be explored, helps to

    understand the point of divergence, bridges

    irreconcilable points of view

    Disadvantages: consensus may be difficult to obtain

    Solicitation of

    Public Opinion

    Exit Interviews Can be face to face

    or in written form

    Advantages: captures the opinion right at the moment of

    experience, no recall bias

    Disadvantages: can be biased by an incident or other

    negative experience which has nothing to do with the

    research question, Hard to extrapolate if not large

    sample

    Household

    Surveys2

    Advantages: Most people live in households so can allow

    for almost complete coverage ofthe population,households provide a convenient place where people can

    be contacted to be interviewed, a large number of

    household surveys are collected allowing for cross

    validation of the results, the Census collects baseline

    information about households which helps calibrate

    results

    Disadvantages: Willingness to provide information,

    memory of respondents, understanding of the questions

    and knowledge of the topic

    Organizational

    Assessment

    Interviews with

    key informants

    Interviews with

    individuals who are

    in a position toprovide the

    answers for the

    questions under

    investigation

    Advantages: Opportunity to get insider view, can provide

    in-depth information

    Disadvantages: relationship between the two partiesmay influence the answers;

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    Focus Groups Brings together 8

    to 15 individuals to

    develop, evaluate

    and/or reach

    conclusions on

    specific issues.

    (Are semi-structured

    interviews allowing

    group interaction)

    Advantages: Uses people's knowledgeand experiences

    allowing for in depth qualitative information, can

    encourage participation from those who will not speak or

    respond to a personal interview

    Disadvantages: There is no confidentiality and thus some

    opinions may not be expressed, social pressure,

    domination by an individual

    Guided Direct

    Observations

    Advantages: minimizes response bias, can provide

    information which cannot be obtained otherwise

    Environmental

    Assessment

    Stakeholder

    Analysis

    See Engagement

    Module of Toolkit

    Interviews with

    key informants

    Interviews with

    individuals who are

    in the position to

    provide the

    answers for the

    questions under

    investigation

    Advantages: opportunity to get insider view; can provide

    in-depth information

    Disadvantages: relationship between the two parties

    may influence the answers;