PRINCE2 Training Course - Knowledge Tree Training ... · PDF fileTraining, from PRINCE2 Project Management to C# or Java technical courses. A one stop shop for all your training needs

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PRINCE2 Training Course

knowledgetreetraining.com3 Knowledge Tree Training 2017 v3.2 ©

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CEO, Knowledge Tree Training

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Knowledge TreeProfessional Training Designed to Plant a Seed

Hello & Wel-

come

TRAINING COURSE

PRINCE2

Knowledge Tree Training 2017 v3.2 © 4knowledgetreetraining.com

®

ContentsHello & Welcome .....................................................................................3Course Timings ........................................................................................5PRINCE2 Intro ..........................................................................................6

Summary ............................................................................................................. 20

Practice Questions ................................................................................................. 23

Tailoring & Adopting PRINCE2 .................................................................... 25PRINCE2 Themes .................................................................................... 30Business Case Theme ............................................................................... 31

Summary ............................................................................................................. 35


Organisation Theme ................................................................................ 39Summary ............................................................................................................. 44


Quality Theme ....................................................................................... 47Summary ............................................................................................................. 53


Plans Theme ......................................................................................... 56Summary ............................................................................................................. 63


Risk Theme ........................................................................................... 66Summary ............................................................................................................. 72


Change Theme ....................................................................................... 75Summary ............................................................................................................. 80


Progress Theme ..................................................................................... 83Summary ............................................................................................................. 88


PRINCE2 Processes .................................................................................. 91Starting up a Project (SU) ......................................................................... 92

Summary ............................................................................................................. 96


Initiating a Project (IP) ............................................................................. 99Summary ............................................................................................................102

Practice Questions ................................................................................................104

Directing a Project (DP) ......................................................................... 106Summary ............................................................................................................108


Controlling a Stage (CS) .......................................................................... 112Summary ............................................................................................................114


Managing Product Delivery (MP) ............................................................... 118Summary ............................................................................................................120


Managing a Stage Boundary (SB) ............................................................... 124Summary ............................................................................................................126


Closing a Project (CP) ............................................................................ 130Summary ............................................................................................................132


Exercise Answers .................................................................................. 136PRINCE2 Management Products explained ....................................................................140

Blank Notes Pages ................................................................................. 144Course Feedback Form ........................................................................... 150PRINCE2 F&P Sample Exams .................................................................... 152

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Daily Course Outline

Day 1 Day 2 Day 3 Day 4

Timings are approximate; instructors may change the order of study depending on the ability of the class. 9am-5:30pm Daily

Introduction

Midweek MonWeekend Sat

Midweek TueWeekend Sun

Midweek WedWeekend Sat

Midweek ThuWeekend Sun

Organisation Theme

Business Case Theme

PRINCE2 Overview &

TailoringRisk Theme

Process Model

Change Theme

Plans ThemeFoundation Exam

( F&P Combined Course)

Mock Practitioner Exam



Review Homework


Exam Prep



Practitioner ExamQ&A

Quality Theme

Progress Theme

Foundation Exam

(Foundation only course

and W/E courses) Mock Practitioner Exam


Co

ur

se

Tim

ing

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Essentials

PRINCE2 Exams

2

3

■ Course Timetable

■ Facilities and Amenities including Fire Exits

■ About Your Trainer

■ You? What do you hope to get out of this course?

Course Objectives

■ Be able to apply the PRINCE2 methodology

■ Pass your PRINCE2 Foundation and Practitioner Exams with flying colours

■ One hour long

■ 60 Multiple Choice Questions

■ 55% Pass Mark

■ Closed Book Exam

■ 97% UK Average Pass Rate

PRINCE2 Foundation 2017

■ 2.5 Hours long

■ 38/68 Approx. 55% Pass Mark

■ Open Book

■ Must have Passed P2 Foundation Exam before taking.

PRINCE2 Practitioner 2017

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PRINCE2


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What is a Project? 3.1

■ A Key Challenge for organisations in todays world is to succeed in balancing two parallel, competing imperatives. These are to:

☑ maintain current business operations (i.e. maintain profitability, service quality, customer relationships, brand loyalty, productivity, market confidence, etc.). This is what we would term ‘business as usual’

☑ transform business operations in order to survive and compete in the future (i.e. looking forward and deciding how business change can be introduced to best effect for the organisation)

Project are the means by which we introduce change and, although many of the skills required are the same, there

are some crucial differences between managing busines as usual and managing project work.

■ Defintion of a Project

☑ a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case.

☑ One aim of PRINCE2 is to make the right information availale at the right time for the right people to make the right decisions about the project. Those decisions include whether to take corrective action or implement measures to improve performance.

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PRINCE2


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About PRINCE2

Project Vs BAU

4

5

■ Owned by the cabinet office on behalf of UK Government

■ First released in October 1996

■ Updated in 2002,2005 and 2009, 2017

■ More than 100,000 exams taken each year

■ Axelos now own distribution rights for PRINCE2 to accredited Examination Institute, previously APMG

■ It has become the defacto method for managing projects

■ Updates to the method are funded by sales of examinations and manuals through Axelos on behalf of the UK

government.

■ About Change

■ Temporary

■ Cross-Functional

■ Unique

■ Uncertain

Projects

■ ‘Business as usual’ is the day to day running of the business

■ Ongoing

■ Projects enable change to BAU environment

BAU

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Projects in Context

Projects in the context of Portfolios

and Programmes

7.1

7.2

■ PRINCE2 assumes that there will be a customer who will specify the desired result and a supplier who will provide the resource and skills to deliver that result.

■ PRINCE2 refers to the organisation that commissions a project as ‘corporate, programme management or the customer’. This organisation is responsible for providing the projects mandate, governing the project, and for realising any benefits that the project might deliver

■ Stand-alone Projects

■ Projects within Programmes

■ Projects within a Portoflio

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PRINCE2 Structure4 integrated elements 14

The Seven PRINCE2 Principles 15

■ Continued Business Justification

■ Learn from Experience

■ Defined Roles and Responsibilities

■ Manage by Stages

■ Manage by Exceptions

■ Focus on Products

■ Tailored to suit the Project Environment

Universal, Self Validating and Empowering

“USE” or you’re not using PRINCE2

“16

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Themes support Principles 17

Processes 18

■ Starting a project (SU) – Answer Questions like, do we have a worthwhile and viable project?

■ Directing a project (DP) – key decision making, resource commitment and overall control

■ Initiating a project (IP) – Establish solid foundations for the project- enable understanding of work required.

■ Managing a stage boundary (SB) – Gather information required for assessment of continued business justification and risk acceptance, and plan the next stage.

■ Controlling a stage (CS) – Assign and monitor work. Deal with issues. Take action and report against progress.

■ Managing Product Delivery (MP) – Control the link between project manager and team manager(s) regarding product acceptance, execution and delivery.

■ Closing a project (CP) – Acceptance for project product and recognise original PID objectives have been achieved,

or project has nothing more to contribute.

• Desirable, viable, achievable

• Business Justification

• Roles and Responsibilities

• Stakeholder representation

• Establish common theme of scope and quality criteria

• Ensure products meet business expectations

• Enable benefits to be achieved

• Monitor progress• Control and

report• Take action• Identify ,

assess and control any potential and approved changes

• What’s required, where and how

• When and by whom

• Identification,

assessment

and control of

uncertainty

Progress

Change

RiskPlans

Quality

Organisation

Business

Case

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19Processes

20Benefits of using PRINCE2

■ Standardisation

■ Road Map

■ Mature Methodology

■ Business Case Driven

■ Free to use

■ Front Loaded

■ Controlled Change

■ Product based planning

■ Defined roles and responsibilities

■ Improved compliance

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Summary

A PRINCE2 Project is defined as being:

“a temporary organisation that is created for the purpose of delivering one or more business products according to an

agreed Business Case”

What makes a project different to BAU?

• Change - “projects are the means by which we introduce change”

• Temporary - “projects should have a defined start and a defined end”• Cross-functional - each party “has a different perspective and motivation for getting involved in the change”

• Unique - no two projects are the same

• Uncertainty - “projects are more risky”

There are six aspects of project performance to be managed and controlled, which are the following:

1. Time

2. Cost

3. Quality

4. Risk

5. Scope

6. Benefits

PRINCE2 Structure

PRINCE2 consists of four integrated elements: principles, themes, processes and tailoring to the project environment.

PRINCE2 does NOT provide:

• Specialist aspects - PRINCE2’s strength is in its wide applicability – it is entirely generic. Consequently, industry-

specific or type-specific activity is excluded. Engineering models, project life-cycles or specific techniques (such as organizational change management or procurement) can readily be used alongside PRINCE2”

• Project management techniques with the exception of: Product Based Planning and Quality Review Techniques

• Leadership capability Leadership, motivational skills and other interpersonal skills are immensely important in

project management but impossible to codify in a method.

Benefits of PRINCE2?

PRINCE2 ensures there’s a “defined structure of accountability, delegation, authority and communication”

It is the adoption of principles that determines whether a project is using PRINCE2, not the adoption of processes and

documents alone.

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Knowledge Tree®

Training designed to plant a seed

PRINCIPLESBY

THE PRINCE 2

(START)

AYLOR TO SUIT THE

PROJECT ENVIRONMENT

“APPLY PRINCE2

with common sense”

All projects are

ScaleCulturalcontext

Level ofcomplexity

Adapt PRINCE2 tosuit your project’s

needs

Describeyour tailoring

in your

(projectinitiation

documentation)

Geographicallocation

(DIFFERENT)

PID

01

24

67

89

2 4 6 7 8 9

0 1 2 4 7 8 9

6

“Are we delivering atthe quality required”

“It saves seniormanagers time-

no need forregular meetings!”

EstablishTOLERANCESfor each project

objective

YES!EXCEPTION?

6 PROJECT OBJECTIVES

Decreases the chance

of acceptance disputes

& user dissatisfaction

IDentifying

products

Estimate:

WORK

RESOURCES

ACTIVITIES

Recruit membersWith experience

In similarprojects

EXPERT

EARN FROMEXPERIENCE

L

Lessons ReportsIDENTIFYDOCUMENTDISSEMINATE

GIVE TOPROJECTBOARD “Let’s learn from both

successes & mistakes.”

FOCUS ONPRODUCTS

F

Productdescriptions

Reduces Scope Creep

Provides awareness of:Each product purposeCompositionQuality Criteria

Project plan (project board)Stage Plan (project manager)Team plan (team manager)

What was thecause of the

failure

STOP the project!

L earn yourlessons!

D

M

ST

AK

EH

OLD

ER

SEFINED ROLES& RESPONSIBILITIES

ANAGE BY STAGES

ANAGEBYEXCEPTION

(Minimum Of 2 stages)

NO!

ONTINUED BUSINESSJUSTIFICATION

“Are the benefits

still worth the risks?”

STAGE 1(Initiation)

Are all the firmFOUNDATIONS

in place?

STAGE 2

Cover Deliveryof the project’s

specialist products

(and later stages)

YES!

Hurrah! Continueto next stage!!

Cost benefitanalysis

Is the projectworthwhile?

Projects are cross-functionalEveryday line managementstructures are not suitable.

“Is the project worthcontinuing?”

“Is everyoneclear what’sexpected of them?”

?

BENEFITS

COSTSRISKSTIME

PROJECTBOARD

User

Business

Supplier

TEAM MANAGER

PROJECTMANAGER

GO!NO-GO!PLANNING HORIZON

PLAN3 levels of

M

Is there an

Project board decides after reviewingimpact on project objectives

01

24

78

9

SCOPETIME RISK?

COST BENEFITSQUALITY

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Practice Questions

1. Which of the following is NOT a PRINCE2 Principle?(A)Communicate through regular meetings (B)Continued business justification(C)Tailor to suit the project environment (D)Manage by stages

2. The PRINCE2 Principle ‘continued business justification’ states that a requirement for a project is that…There are justifiable reasons to start the project and justification should remain valid throughout the life of the project. Which one of the following does PRINCE2 also state for this principle?

(A)Clear ownership of the Business Case is documented (B)A product must deliver tangible, financial benefits(C)The justification is documented and approved (D)The business case will include the details of all project risks

3. A Project being output oriented supports which PRINCE2 principle?(A)Manage by stages (B)Continued business justification(C)Focus on products(D)Defined roles and responsibilities

4. Which is a characteristic of a project?(A)Risk exempt (B)Managed as part of business as usual (C)Cross-Functional (D)Have no uncertainty

5. Which of the following is a PRINCE2 principle?(A)The customer will specify the desired result(B)Every project will need a different management approach(C)A project has defined and agreed roles and responsibilities(D)The supplier will supply the resources to deliver the required result

6. A principle of PRINCE2 is that every project must have which one of the following?(A)Stakeholders who are responsible, accountable, consulted and informed throughout every stage

of project(B)As many stakeholders as possible from the customer environment involved in key decision making

throughout the project life cycle(C)People allocated to clearly defined management roles, assigned to them on a one-to-one basis(D)Defined and agreed roles and responsibilities with an organisation structure that engages the

business,users and supplier primary stakeholder interests

7. Which of the following statements is TRUE?(A)PRINCE2’s focus is on engaging with the business stakeholders only(B)PRINCE2 is based off a customer/supplier environment (C)PRINCE2 assumes the supplier will specify the desired result and probably pay for the project (D)PRINCE2 does not seek to engage with any stakeholders outside the corporate environment

8. Identify the missing words in following sentence… A PRINCE2 project is [?] and controlled on stage-by-stage basis

(A)Planned, executed(B)Planned, monitored(C)Agreed, delegated(D)Planned, approved

9. Effective risk management is a pre-requisite to which of the following principles?(A)Continued business justification(B)Manage by stages (C)Manage by exception(D)Focus on products

Documents

PRINCE2 Training Course - Knowledge Tree Training ... · PDF fileTraining, from PRINCE2 Project Management to C# or Java technical courses. A one stop shop for all your training needs