Principles and Practices 11

7/28/2019 Principles and Practices 11

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible

True/FalseQuestion Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False

Select The Blank Question One of the merits of ________ is that it recognizes importance of various individual needs and motivation, and

yields a contingency model.Correct Answer Vroom's theoryYour Answer Vroom's theory

Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer statistical reportsYour Answer statistical reports

True/FalseQuestion Management exists only at the top levels of the organization.Correct Answer FalseYour Answer False

Select The Blank Question It is said that waking and dream world are both illusions, according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya

True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer

Question Name the leading ad agencies in India that have a separate event section.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , Mathers

Multiple Choice Multiple Answer Question The various departments that an event management company will have areCorrect Answer creative , production , client servicingYour Answer creative , production , client servicing

Multiple Choice Single Answer Question Indian companies are neither technically nor financially sound, they are always under the threat of Correct Answer TakeoversYour Answer Takeovers

True/FalseQuestion Planning can eliminate risk, but can not minimize it.Correct Answer False

Your Answer True Multiple Choice Single Answer Question Planning is imperative in which type of environmentCorrect Answer UncertainYour Answer Uncertain

Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-

eminence?Correct Answer explosion of information technologyYour Answer explosion of information technology

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Select The Blank Question Failure to give ________ to goal setters is a weakness of MBO.Correct Answer guidelinesYour Answer guidelines

Multiple Choice Multiple Answer Question The different factors that affect morale are

Correct Answer supervision received , nature of work , employees occupational levelYour Answer supervision received , nature of work , employees occupational level

Match The FollowingQuestion Correct Answer Your Answer

Management requires learning Art requires knowledge Art requires knowledge

Science is developed Over a period of time Over a period of time

Management as a discipline Has no centralized rule-making authority Has no centralized rule-making authority

Management is a multipurpose organ That manages a business That manages a business

Management is understood by performance Management is what management does Management is what management does

Multiple Choice Multiple Answer Question Disadvantages of SBUs areCorrect Answer Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of

informationYour Answer Dysfunctional competition among divisions , Over-emphasis on short term performance , Distortion of

information

Multiple Choice Single Answer Question State the barriers to delegation of authority?Correct Answer Over-confidenceYour Answer Over-confidence

Select The Blank Question Modern Indian thought on management has its root in the ancient Indian Philosophy of ________.Correct Answer VedantaYour Answer Vedanta

Multiple Choice Single Answer Question Indians like to be servedCorrect Answer preferably by the same salesman every timeYour Answer preferably by the same salesman every time

Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers

and work”?Correct Answer Peter Drucker Your Answer Peter Drucker

Multiple Choice Single Answer Question Decision-making is what type of process ?Correct Answer IntellectualYour Answer Managerial

Select The Blank Question ________ provide all types of help required to make the business more efficient and profitable.Correct Answer ConsultantsYour Answer Consultants

Multiple Choice Multiple Answer Question The different components of EQ would beCorrect Answer Self-awareness , Emotional management , empathyYour Answer Self-awareness , Emotional management , empathy

Select The Blank Question ________ is the reason for the rising importance of empathy for business leaders.

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Correct Answer GlobalisationYour Answer Globalisation

Multiple Choice Multiple Answer Question The meaning and purpose of control isCorrect Answer knowing that the work has been done or being done , knowing immediately of any delays, hold ups , knowing

exactly what work is to be doneYour Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold ups

True/FalseQuestion All consumers in India are looking for price alone.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question A vision statement should have which option among the following components.Correct Answer Precise and objectiveYour Answer Precise and objective

Select The Blank Question The noteworthy in Owen's contribution to management philosophy is the ________ element in management.Correct Answer HumanYour Answer Human

Multiple Choice Multiple Answer Question Name the tactics used in the intensity of rivalry amongst existing competitors.Correct Answer Price competition , Advertising battles , Product introductionYour Answer Price competition , Advertising battles , Product introduction

True/FalseQuestion Motivation of subordinates to meet the expectations of the manager is a feature of direction.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question The summary of important trends in retailing isCorrect Answer non store retailing , global players vs local players , efficiency and focusYour Answer non store retailing , global players vs local players , efficiency and focus


Question Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Poor listening

True/FalseQuestion Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True

Select The Blank Question Necessity of control in business organisation arises due to number of factors, one of which is ________ of

organisations themselves.Correct Answer complexityYour Answer complexity

Select The Blank Question ________is a tool for corporate governance.

Correct Answer communicationYour Answer communication

True/FalseQuestion Retailers cannot just take their global retailing formats and try to transpose them onto the India scenario.Correct Answer TrueYour Answer True

True/FalseQuestion Communication is a composite (a) information given and received (b) a listening effort by some of them

involved.Correct Answer False

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Your Answer True Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation

Multiple Choice Single Answer

Question One of the factors which learning organizations possess is a climate of openness and the other factor isCorrect Answer trustYour Answer trust

Multiple Choice Single Answer Question What is the other important ingredient of hi-tech service industries, besides labour?Correct Answer knowledgeYour Answer knowledge

Match The Following

Question Correct Answer Your Answer

Organization as a structure of authority This is created out of responsibility and accountability structure This is created out of responsibility and accountability structure

Organization as an establishment This is regarded as the physical aspect of an enterprise This is regarded as the physical aspect of anenterprise

Organization as a corporate citizen This is regarded as the social aspect of an organization This is regarded as the socialaspect of an organization

Organization as a relationship This is more related with the formal and informal relationships This is more related with theformal and informal relationships

Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where

individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell

Multiple Choice Single Answer Question What is the set-up of an organization?

Correct Answer RelationshipsYour Answer Relationships Multiple Choice Multiple Answer Question Components of planning would includeCorrect Answer objectives , budgets , proceduresYour Answer objectives , budgets , procedures

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous

True/FalseQuestion Important ingredients of the service industry are labour and knowledge.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Devotion

True/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.Correct Answer FalseYour Answer False

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Multiple Choice Multiple Answer Question Name the physical aspects of an enterprise.Correct Answer Name , Location , AddressYour Answer Name , Manpower , Location

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following facts

Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to allmembers of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all

members of their group

True/FalseQuestion Insider trading issue is an important aspect of corporate governance.Correct Answer TrueYour Answer True


Multiple Choice Single Answer Question Intelligence quotient is the measurement of one's ?

Correct Answer IntelligenceYour Answer Intelligence

True/FalseQuestion Control techniques affect the degree of decentralization.Correct Answer TrueYour Answer False

Select The Blank Question It is said that, 'Don't follow practices of delegation on ________'.Correct Answer Paper Your Answer Paper

Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker.Correct Answer Frontiers of Management , The practice of management , Management, tasks, responsibili ty

Your Answer Frontiers of Management , The practice of management , Management, tasks, responsibili ty

Multiple Choice Multiple Answer Question Barriers to delegation of authority would be :Correct Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managersYour Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers

Multiple Choice Multiple Answer Question Name the factors determining decentralization of authority.Correct Answer Size of the organization , Uniformity of policy , History of the enterpriseYour Answer Size of the organization , Uniformity of policy

True/FalseQuestion Empathy is important for the need to retain talent.Correct Answer TrueYour Answer True





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Select The Blank Question The Aditya Birla Group has an insurance tie up with________of Canada.Correct Answer Sun LifeYour Answer Sun Life

Select The Blank Question ________ are single use plans comprising relatively wide related activities and requiring complex pattern of co-

ordination.

Correct Answer ProgrammesYour Answer Strategy Select The Blank Question A new sector has emerged in modern times, known as ________ management.Correct Answer eventYour Answer event

Multiple Choice Single Answer Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any

environmental change?Correct Answer Decision-makingYour Answer Decision-making

Select The Blank Question Closed mind, attitudes, ego, status, consciousness are ________ barriers.Correct Answer Psychological

Your Answer Psychological Multiple Choice Multiple Answer Question For most hi-tech service industries the major components areCorrect Answer Infrastructure , Knowledge , labour Your Answer Infrastructure , Knowledge , Information technology


Appley L Management is management of people and not the direction of things Management is management of people andnot the direction of things

Definition of Management Management is management of men, money, machinery, materials and informationManagement is management of men, money, machinery, materials and information

Koontz and O'Donell Management is the creation and maintenance of internal environment in an enterprise Management is thecreation and maintenance of internal environment in an enterprise

Peter Drucker Management is a multi-purpose organ that manages a business, manages workers and work Management is a multi-purpose organ that manages a business, manages workers and work

Select The Blank Question The board should set up________committee to determine package for executive directors.Correct Answer remunerationYour Answer remuneration



Zurich Hero group State bank of India

ING Group Vyasa Bank Vyasa Bank

STANDARD LIFE HDFC HDFC

AMP Sanmar Sanmar

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Select The Blank Question Costliness of the ________ is the overriding factor determining the extent of decentralization.Correct Answer DecisionYour Answer Decision

Multiple Choice Single Answer Question What is vital to all management activities and helps to set definite objectives, prepare plans of action and

introduce innovations ?

Correct Answer Decision makingYour Answer Planning Multiple Choice Multiple Answer Question Every company undertakes the process of forecasting by various competent authorities which can be listed asCorrect Answer CII , RBI , CMIEYour Answer CII , RBI , CMIE

Multiple Choice Single Answer Question Shareholders activism and shareholder democracy continue to remain myths in India. What should be given

serious thought?Correct Answer postal ballot systemYour Answer postal ballot system

Multiple Choice Single Answer Question It is one of the good control system which not only points out the deviations but also pinpoints them where they

are important to its operations is

Correct Answer Focus on strategic pointsYour Answer Focus on strategic points

Multiple Choice Single Answer Question One of the factors determining decentralization of authority is :Correct Answer Uniformity of policyYour Answer Uniformity of policy

True/FalseQuestion Communication in industry is a phase both of organisation and moral building.Correct Answer TrueYour Answer True

Select The Blank Question Management is a creative and________process.Correct Answer continuous

Your Answer continuous Multiple Choice Single Answer Question What is lacking in Indian business companies management ?Correct Answer ProfessionalismYour Answer Professionalism

Multiple Choice Multiple Answer Question Few of the management principles given by Henry Fayol are:Correct Answer Division of work , Discipline , Authority and responsibilityYour Answer Division of work , Discipline , Authority and responsibility

Multiple Choice Single Answer Question The fundamental objective of corporate governance is essentiallyCorrect Answer enhancement of long term shareholder valueYour Answer protecting the interest of other shareholders

Select The Blank Question ________is at the core of corporate governance.Correct Answer trustYour Answer trust

Multiple Choice Single Answer Question In which sector is management given much importance?Correct Answer CorporateYour Answer Corporate

Multiple Choice Single Answer Question Corporatization of the service sector is essentially

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Correct Answer professionally managed servicesYour Answer professionally managed services

Multiple Choice Multiple Answer Question A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-ordination , provides good standard for the manage

True/FalseQuestion Learning organizations should be adaptive to their internal environment.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question The purpose of communication is informing others and becoming informed, directing others and being directed

andCorrect Answer Influencing others and being influencedYour Answer understanding others and being understood



Multiple Choice Multiple Answer Question Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Method study

True/FalseQuestion The contribution of the service sector to the employment generation has been proportionate.Correct Answer FalseYour Answer False

True/FalseQuestion Safety needs are those where the person feel important and must also receive recognition from others.Correct Answer FalseYour Answer False

True/False

Question Board members should have an independent sense of judgment.Correct Answer TrueYour Answer True


True/FalseQuestion Business families have started spending more on research and development.Correct Answer TrueYour Answer True

Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer statistical reportsYour Answer statistical reports

Multiple Choice Multiple Answer Question Name the three important Generic Competitive Strategies.Correct Answer Overall cost leadership , Differential , FocusYour Answer Overall cost leadership , Differential , Focus

Multiple Choice Single Answer Question Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled

is known asCorrect Answer Critical path methodYour Answer Critical path method


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Question Research into the average Indian buying habits have brought about the following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all

members of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all



Continuous communication motivates people shareholders

Self-regulation enabler audit self-regulated co.

Postal ballot system shareholders board transparency

Markets notice well managed companies well managed companies

Multiple Choice Multiple Answer Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power

Multiple Choice Multiple Answer Question Ethical concepts include:

Correct Answer Ethical subjectivism , Consequentialism , Ethics of VirtueYour Answer Ethical subjectivism , Consequentialism , Ethics of Virtue

Select The Blank Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates.Correct Answer Linear Your Answer Linear


Select The Blank Question ________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower

level management.

Correct Answer OperativeYour Answer Programmed Multiple Choice Single Answer Question Whose feelings and difficulties should the manager know for direction to become effective ?Correct Answer SubordinatesYour Answer Subordinates

True/FalseQuestion Unity of command means that employees should receive orders from one superior only.Correct Answer TrueYour Answer True


Select The Blank Question ________means that private and foreign investors can participate in the Indian Insurance Sector.Correct Answer LiberalizationYour Answer Liberalization

Multiple Choice Single Answer Question How many rules govern Indian and Foreign insurance companies?Correct Answer 12Your Answer 12


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Question To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External

Select The Blank Question Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun,

________ is again handled by Allahabad Municipal Corporation.Correct Answer Kumbhmela

Your Answer Kumbhmela Multiple Choice Single Answer Question Who is the most effective person are alike in one crucial way, they all have a high degree of emotional

intelligence.Correct Answer Leader Your Answer Leader

Select The Blank Question The four A's of the service section are acceptability,________, affordability, availability.Correct Answer awarenessYour Answer awareness

Select The Blank Question ________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of services

even under worst condition.Correct Answer Malleability

Your Answer Consultancy True/FalseQuestion Samartha Ramdas contributed to the conception of administration and managementCorrect Answer TrueYour Answer True


True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.Correct Answer TrueYour Answer True

Select The Blank Question Positive motivation makes people willing to do their work in the best way they can and improve their

________.Correct Answer performanceYour Answer performance

Multiple Choice Multiple Answer Question The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force

Multiple Choice Single Answer Question Today's business is rife with ambiquity and changes what is important for competition.Correct Answer Self regulationYour Answer Self regulation

True/FalseQuestion An organization consists of individuals in which their formal roles and structural positions bring them closer.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Retailing categories based on ownership arrangement would beCorrect Answer Super Markets , Consumer Durables Stores , Departmental StoresYour Answer Super Markets , Consumer Durables Stores , Departmental Stores


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Question The person who does not limit the interactions and decisions just to logical approach, but continuouslyencourages his team members to think non-logically is

Correct Answer Leader Your Answer Knowledge worker

True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer True

Your Answer True Match The Following


Rule for becoming successful consultant Evolve abundant negotiating skills, be adaptable and flexible Evolve abundantnegotiating skills, be adaptable and flexible

Company's checklist before making a call to the consultant Never give up control and look up to consultants as God Never give up control and look up to consultants as God

Need of consultants Consultants are responsible for providing information to those individuals who fail to respond to changes inoutside environment Consultants are responsible for providing information to those individuals who fail to respond to changes inoutside environment

Role of consultants Conduct diagnosis to redefine problem Conduct diagnosis to redefine problem

Multiple Choice Multiple Answer Question The qualities that matter for International teamwork are,Correct Answer Mutual respect , Sense of time , Team spiritYour Answer Mutual respect , Sense of time , Team spirit

Multiple Choice Single Answer Question Which of the following is one of the weaknesses of MBO ?Correct Answer Difficulty in setting goalsYour Answer Difficulty in setting goals

Select The Blank Question ________ means draw prior conclusions about the probables of production, sales, profits in the future, on the

basis of research.Correct Answer ForecastingYour Answer Forecasting

True/FalseQuestion "When an insurance policy is sold, a promise is sold".Correct Answer TrueYour Answer True

Select The Blank Question The retailing sector in India has been quite________.Correct Answer staid and boringYour Answer staid and boring

Select The Blank Question Actuary is one who specializes in the________of insurance.Correct Answer mathematicsYour Answer mathematics


Question Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft

Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge fromCorrect Answer Psychology , Economics , MathsYour Answer Psychology , Economics , Maths

Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization areCorrect Answer additional customer groups , faster market groups , falling trade barriers

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Your Answer additional customer groups , faster market groups , falling trade barriers

Multiple Choice Multiple Answer Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others


Question The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge

True/FalseQuestion Good motivation lead to low morale. High morale is the manifestation of a weak or defective motivating

process.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Companies seeking to improve have taken a plethora of initiatives such asCorrect Answer TQMYour Answer R&D

True/FalseQuestion Demand forecast is one of the popular forecasts.

Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Some of the isolated examples of management though where one should good into ceaseless efforts areCorrect Answer Faith, courage, convictionYour Answer Faith, courage, conviction

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/FalseQuestion Management is always defined as dynamic, universal, ever-changing subject.Correct Answer TrueYour Answer True

True/FalseQuestion A budget as a plan of statement of expected results is expressed in numerical terms.Correct Answer TrueYour Answer False

Multiple Choice Multiple Answer Question Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , WizcraftYour Answer Midas , Pinnacle , Wizcraft


Multiple Choice Multiple Answer Question A procedure has the following advantages

Correct Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-ordination , provides good standard for the manage

Multiple Choice Single Answer Question What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group

organisation.Correct Answer MoraleYour Answer Co-ordination

Match The Following


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Disclosures transparenttransparent

Shareholder democracy myth in India myth in India

Planning board of directors invest time and efforts

Trust corporate governance function of board


Multiple Choice Single Answer Question India has been experiencing the unique stranglehold of our_____ Correct Answer traditional kirana storesYour Answer traditional kirana stores

Multiple Choice Single Answer Question Emotional Quotient increases with age commonly known asCorrect Answer maturityYour Answer maturity

Select The Blank

Question The service sector has expanded because of the virtual stagnation of the________sector.Correct Answer agriculturalYour Answer agricultural

Multiple Choice Single Answer Question Span of management depends upon the ability of whom?Correct Answer EmployeesYour Answer Enterprise

Multiple Choice Single Answer Question What would essentially shape the growth and future of any economy?Correct Answer Adequate and quality corporate governanceYour Answer Adequate and quality corporate governance





Select The Blank Question Limitations of business planning is that it has been considered as time consuming and ________ device.Correct Answer expensiveYour Answer risk

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like

Correct Answer Right successor , Stumbling self-confidence , Lack of professional managementYour Answer Right successor , Stumbling self-confidence , Lack of professional management



Select The Blank Question Management as a discipline does not require any________of practice.Correct Answer certificate

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Your Answer certificate Select The Blank Question ________is at the core of corporate governance.Correct Answer trustYour Answer trust

True/False

Question Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer FalseYour Answer False


Multiple Choice Single Answer Question One of the internal environment factors that influences management isCorrect Answer PlaceYour Answer Place

Multiple Choice Multiple Answer Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer

Your Answer the expectations of others , the experiences of people

Multiple Choice Multiple Answer Question Name the three important Generic Competitive Strategies.Correct Answer Overall cost leadership , Differential , FocusYour Answer Differential , Focus , Strategy


Multiple Choice Single Answer Question It is said "Controlling can not take place in a vacuum", which means there can be no controlling without

previousCorrect Answer planning

Your Answer direction True/FalseQuestion Morale is the sum total of various physical qualities.Correct Answer FalseYour Answer False

Select The Blank Question Direction is a ________ function performed by all the managers at all levels of the organisation.Correct Answer managerialYour Answer managerial

Multiple Choice Multiple Answer Question Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Appropriate reporting system

Select The Blank Question ________, weakness, threats, opportunities are the long form SWOT analysis.Correct Answer strengthYour Answer Strength

Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria such asCorrect Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated

plansYour Answer having a definable group of competitors , having its own mission and goals , preparing its own integrated plans


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Correct Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Stumbling self confidence , Lack of professional management , Simplicity in restructuring






Select The Blank Question ________ are at a minimum where the morale is high.Correct Answer GrievancesYour Answer Grievances

True/False

Question the heart of administration is the directing function.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Empathy is particularly important today as a component of leadership for the followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer rapid pace of globalisation , increasing use of teams , growing need to retain talent

Multiple Choice Multiple Answer Question Name the flagship companies under the group of "Aditya Birla"Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla CorporationYour Answer Hindalco

Multiple Choice Multiple Answer Question Fredrick Winslow Taylor's Mechanism of scientific management includes,

Correct Answer Scientific task setting , Planning task setting , Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization of tools

Multiple Choice Multiple Answer Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of nationalized players

Multiple Choice Single Answer Question To which practice is the term "corporate governance" given?Correct Answer ManagementYour Answer Management

Multiple Choice Single Answer Question A senior family member and trusted professional manager acts as what to the business families scions trained

abroad and then return to take over the business.Correct Answer mentor

Your Answer mentor Select The Blank Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer service sector


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True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercisesCorrect Answer FalseYour Answer False


Your Answer continuous True/FalseQuestion Every manager in an organisation gives direction to his subordinates as a superior and receives direction as

subordinate from his superior.Correct Answer TrueYour Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal


Question In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer MachinesYour Answer Machines

Multiple Choice Multiple Answer Question Name the physical aspects of an enterprise.Correct Answer Name , Location , AddressYour Answer Name , Manpower , Address

Multiple Choice Single Answer Question What is it that in communication should not be done in vacuum, instead other people should be consulted.Correct Answer planningYour Answer planning

Multiple Choice Multiple Answer Question Certain important motivational techniques are

Correct Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , MBO techniques

Multiple Choice Multiple Answer Question The concept of SBU includesCorrect Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific

method of grouping the businessYour Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific

method of grouping the business

True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Of which type of knowledge is science a body of?

Correct Answer OrganizedYour Answer Assimilated

Multiple Choice Multiple Answer Question Types of degree of delegations are:Correct Answer Low degree , Moderate degree , High degreeYour Answer Low degree , Moderate degree , High degree

True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer False

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True/FalseQuestion Learning organizations should imitate a task force.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Learning organizations must cope with challenge and

Correct Answer uncertaintyYour Answer uncertainty Select The Blank Question LPG stands for liberalization, ________ and globalization.Correct Answer PrivatizationYour Answer Privatization

Match The Following


Empathy It is a component of leadership due to the rapid pace of globalisation It is a component of leadership due to therapid pace of globalisation

Social effectiveness This component allows you to settle disputes amicably This component allows you to settle disputes amicably

Alfred Bennet He is the father of intelligence quotient He is the father of intelligence quotient

Daniel Goleman He is an American Behavioural Scientist He is an American Behavioural Scientist

Multiple Choice Multiple Answer Question Every company undertakes the process of forecasting by various competent authorities which can be listed asCorrect Answer CII , RBI , CMIEYour Answer CII , RBI , CMIE

Multiple Choice Single Answer Question Management is not just aCorrect Answer ProcessYour Answer Process

Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics.

Correct Answer ConsequentialismYour Answer Consequentialism Select The Blank Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

Multiple Choice Single Answer Question Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented

Multiple Choice Single Answer Question Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession

Multiple Choice Single Answer Question Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary

Select The Blank Question General Insurance corporation was nationalized in________.Correct Answer 1972Your Answer 1972

True/False

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Question Planning and control are closely interrelated and they do not determine the accuracy of decision-making.Correct Answer FalseYour Answer False

True/FalseQuestion There are three central ideas associated with consequentialism.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Name one of the factors that govern the span of management.Correct Answer Type of work Your Answer Type of work

Multiple Choice Multiple Answer Question Retailing categories based on ownership arrangement would beCorrect Answer Super Markets , Consumer Durables Stores , Departmental StoresYour Answer Super Markets , Consumer Durables Stores , Departmental Stores

Multiple Choice Single Answer Question Science is a body of which type of Knowledge?Correct Answer OrganizedYour Answer Assimilated

True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.


Select The Blank Question Latest approach signifies organization has a part of ________ system.Correct Answer SocialYour Answer Social


organisations themselves.Correct Answer complexityYour Answer complexity

Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is the

Correct Answer second largest employer after agricultureYour Answer second largest employer after agricultureSelect The Blank Question ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning

True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False

Select The Blank Question Under the principles of effective delegation, it is said that never delegate and ________.Correct Answer Disappear Your Answer Disappear

True/FalseQuestion In principle the chairman and the CGO have the same role to play.Correct Answer FalseYour Answer True

True/FalseQuestion Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of

motivation = Valency x Expectancy)Correct Answer TrueYour Answer True


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Question Advantages of delegation of authority would be:Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in

terms of recognitionYour Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in

terms of recognition

Multiple Choice Single Answer Question A business unit must meet specific criteria, if it wants to be called an SBU. These are

Correct Answer Definable group of competitorsYour Answer Definable group of competitors Multiple Choice Single Answer Question What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Hierarchy

Multiple Choice Single Answer Question Name the technique which is said to be a ploy or a future course of action.Correct Answer StrategyYour Answer Strategy

Select The Blank Question ________ is the ability to sense, understand and effectively apply emotion.Correct Answer Emotional IntelligenceYour Answer Emotional Quotient

Multiple Choice Single Answer Question Who built the first practical mechanical calculator and predicted the specialization of mental work?Correct Answer Charles BabbageYour Answer Charles Babbage

Match The Following


Management and Leadership studies Value based management Swami Budhananda

Maharshi Institute of Management Eighteen centres in India and Abroad Eighteen centres in India and Abroad

Amritanandamayi Math's centre Dr. S.K. Chakraborty Value based management

Indian Vedanta Philosophy Swami Budhananda Dr. S.K. Chakraborty

Multiple Choice Multiple Answer Question Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General InsuranceYour Answer LIC , Oriental Insurance , General Insurance

True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer TrueYour Answer True

Select The Blank Question Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer aspirations

Multiple Choice Single Answer Question Management isCorrect Answer CreativeYour Answer Creative

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question The external environmental factors that influence management areCorrect Answer Economic , Political , TechnologicalYour Answer Economic , Political , Technological

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True/FalseQuestion Event management has to pay only entertainment tax not the service tax.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Name the service which has two prime necessities like co-ordination and infiltration.

Correct Answer Staff Your Answer Staff Select The Blank Question ________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower

level management.Correct Answer OperativeYour Answer Organisational

Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what ?Correct Answer Network Your Answer Network

True/FalseQuestion Decision-Making is a process of making a choice of poor alternatives.Correct Answer False

Your Answer False Select The Blank Question MBO was invented by ________.Correct Answer Peter Drucker Your Answer Peter Drucker

Multiple Choice Single Answer Question Profession requires definite period of what?Correct Answer LearningYour Answer Practice

Multiple Choice Multiple Answer Question Barriers to delegation of authority would be :Correct Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managersYour Answer Lack of trust in subordinates , Prompt decision making , Over-confidence among managers

Multiple Choice Single Answer Question Organization is apart of which type of system?Correct Answer SocialYour Answer Scientific

Multiple Choice Multiple Answer Question David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , Achievement

Multiple Choice Multiple Answer Question International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Reliant

Select The Blank

Question Failure to give ________ to goal setters is a weakness of MBO.Correct Answer guidelinesYour Answer guidelines

True/FalseQuestion Management is the combination of Arts,Science and Profession.Correct Answer TrueYour Answer True

Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct Answer recognition

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Your Answer recognition Multiple Choice Single Answer Question Who said, the heart of administration is the directing function.Correct Answer Dimock Your Answer Dimock

True/False

Question Management is that important process which continues till the objectives set by the administrator are actuallyachieved.Correct Answer TrueYour Answer False


involved.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question A vision statement should have the following componentsCorrect Answer ability to inspire people , achievable , precise and objectiveYour Answer ability to inspire people , achievable , precise and objective


Question One of the key features of services is that they areCorrect Answer intangibleYour Answer non-perishable

Select The Blank Question The process of control is complete only when the organisation take ________ action.Correct Answer correctiveYour Answer effective

Multiple Choice Multiple Answer Question The factors coming under philosophy of scientific management are:Correct Answer Co-operation , Maximum output , HarmonyYour Answer Co-operation , Maximum output , Harmony

Multiple Choice Single Answer Question Who is the most effective person are alike in one crucial way, they all have a high degree of emotional

intelligence.Correct Answer Entrepreneur Your Answer Entrepreneur

Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include,Correct Answer ideation , encoding , transmissionYour Answer encoding , response , transmission

Multiple Choice Multiple Answer Question Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process

Multiple Choice Single Answer Question Professional managers help organizations in chalking out which type of strategies?Correct Answer Corporate

Your Answer Corporate Select The Blank Question ________provides a corporate responsibility and it is the application of a proven and systematic body of

knowledge.Correct Answer ProfessionYour Answer Management

True/FalseQuestion Management as a discipline needs certificate of practice.Correct Answer FalseYour Answer False

21



Multiple Choice Multiple Answer Question For most hi-tech service industries the major components areCorrect Answer Infrastructure , Knowledge , labour Your Answer Infrastructure , Knowledge , Information technology


Management Creative Dynamic

Professional Manager Dynamic Profession

Art Skill Science

Code of Conduct Profession Creative

Predictive Power Science Skill

True/FalseQuestion Science is a body of organized knowledgeCorrect Answer TrueYour Answer True

Select The Blank Question A superior should always establish a ________ control so that his subordinates report to him periodically.Correct Answer Feedback Your Answer Appropriate

Multiple Choice Single Answer Question It is said that communication is a meaningfulCorrect Answer interactionYour Answer interaction

Multiple Choice Single Answer Question What does the insurance company compensate for if and when the event insured against an incident occurs?Correct Answer LossesYour Answer Losses


Question Management exists at which levels of the organization?Correct Answer AllYour Answer All

True/FalseQuestion The Indian consumer does not see shopping as an end in itself.Correct Answer FalseYour Answer True


Multiple Choice Single Answer Question One of the factors which learning organizations possess is a climate of openness and the other factor isCorrect Answer trust

Your Answer trust Multiple Choice Single Answer Question It is one of the good control system which not only points out the deviations but also pinpoints them where they

are important to its operations isCorrect Answer Focus on strategic pointsYour Answer Focus on strategic points

True/FalseQuestion Profession needs certificate of practiceCorrect Answer TrueYour Answer False

22



True/FalseQuestion 'Span of control' is also referred to as span of management.Correct Answer TrueYour Answer True

True/FalseQuestion Learning from mistakes is often more powerful than learning from success.

Correct Answer TrueYour Answer True Multiple Choice Single Answer Question The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer

and makes you realise your self discovered reality.Correct Answer LionYour Answer Lion

Select The Blank Question The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is called

as, ________ to communication.Correct Answer Semantic barrier Your Answer Semantic barrier

True/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.

Correct Answer FalseYour Answer True

Match The Following


Making sense of situations organizing information and thoughts organizing information and thoughts

Creativity brainstorming, associating ideas embedding new knowledge into mental models

Inquiry interviewing, seeking information interviewing, seeking information

Making choices deciding courses of actions deciding courses of actions

Select The Blank

Question Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Success


True/FalseQuestion Management is the combination of Arts, Science and profession.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Who emphasized that king, as a head of the state has to be virtuous and self disciplinedCorrect Answer SukrayacharyaYour Answer Sukrayacharya

True/False

Question It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.Correct Answer TrueYour Answer True

Select The Blank Question ________ learning requires skills for sharing information and knowledge, particularly implicit knowledge, assumptions

and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Effective

True/FalseQuestion Communication is a composite (a) information given and received (b) a listening effort by some of them involved.

23




Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer rewardingYour Answer rewarding

Multiple Choice Single Answer Question Span of management depends upon the ability of whom?Correct Answer EmployeesYour Answer Enterprise



Philosophy of scientific management Development of each man to his capacity and ability It is a major milestone in the history of management thought

Six industrial activities Technical, commercial, financial, accounting, security management Technical, commercial, financial,

accounting, security management

Five management functions Planning, organizing, commanding, co-ordination, control Planning, organizing, commanding, co-ordination, control

Four supervisors at implementation department Gang boss, speed boss, repair boss, inspector Gang boss, speed boss, repair boss,inspector


Multiple Choice Single Answer Question Which is the most appropriate type of alliance which the new companies often overestimate?

Correct Answer Joint-ventureYour Answer Joint-venture

Select The Blank Question ________ is one of the major barriers to entry.Correct Answer Government policyYour Answer Competitor's policy

Multiple Choice Multiple Answer Question A direct consequence of retailing has taken place due to the emergence of Correct Answer Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing storesYour Answer Shopping Malls

Multiple Choice Single Answer Question Management is said to be the combination of three factors, arts, science and the third isCorrect Answer professionYour Answer profession


Multiple Choice Multiple Answer Question Types of degree of delegations are:Correct Answer Low degree , Moderate degree , High degreeYour Answer Low degree


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Question Name the law which says 'God is your source of your efforts, God has nothing to do with course of your efforts'Correct Answer Law of KarmaYour Answer Law of Karma

Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals

working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘Donell

Your Answer Koontz & O ‘Donell

Multiple Choice Multiple Answer Question Some of the management functions mentioned by Henry Fayol are:Correct Answer Planning , Control , Co-ordinationYour Answer Planning

Multiple Choice Multiple Answer Question Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer History of American statesman

Select The Blank Question ________provides a corporate responsibility and it is the application of a proven and systematic body of knowledge.Correct Answer ProfessionYour Answer Science

Multiple Choice Single Answer Question It is said "Controlling can not take place in a vacuum", which means there can be no controlling without previousCorrect Answer planningYour Answer direction

Multiple Choice Multiple Answer Question Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Motion study , Method study , Time study

Multiple Choice Single Answer Question What are the difficulties business houses face while restructuring their businesses.Correct Answer Painful, expensiveYour Answer Painful, expensive

True/False

Question Safety needs are those where the person feel important and must also receive recognition from others.Correct Answer FalseYour Answer False

Select The Blank Question Span of control is also referred to as the span of ________.Correct Answer SupervisionYour Answer Supervision

Multiple Choice Multiple Answer Question Name the tactics used in the intensity of rivalry amongst existing competitors.Correct Answer Price competition , Advertising battles , Product introductionYour Answer Advertising battles

True/FalseQuestion Fear among managers is not a barrier to delegation of authority.Correct Answer False

Your Answer False

Select The Blank Question Henry Fayol was trained as a ________ engineer.Correct Answer MiningYour Answer Mechanical

Multiple Choice Multiple Answer Question Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Appropriate reporting system

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Multiple Choice Multiple Answer Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge


Service sector is not influenced by this system licensing system Accountants

Functional management challenges Management accounting and taxation Management accounting and taxation

Corporatization of services Accountants The service sector dominates the Indian economy

Reason for expansion of service sector Failure to sustain an advantage in manufacturing activities Failure to sustain an advantage inmanufacturing activities

Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company

boardYour Answer do not appoint majority directors on the company board

True/False

Question An organization consists of individuals in which their formal roles and structural positions bring them closer.Correct Answer TrueYour Answer True

Select The Blank Question ________ is the reason for the rising importance of empathy for business leaders.Correct Answer GlobalisationYour Answer Globalisation


True/FalseQuestion International teamwork is an integral part of many international consultancies.


Multiple Choice Single Answer Question Companies seeking to improve have taken a plethora of initiatives such asCorrect Answer TQMYour Answer TQM

Multiple Choice Single Answer Question One of the causes of low morale would beCorrect Answer No delegation of authorityYour Answer No delegation of authority


Multiple Choice Single Answer Question Who included Espirit De Corps as a management principle?Correct Answer Henry FayolYour Answer F.W.Taylor

Multiple Choice Multiple Answer Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends


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Question Lack of which factor is responsible for lack of success, criminality.Correct Answer IntelligenceYour Answer Character


Select The Blank Question Management as a discipline does not require any________of practice.Correct Answer certificateYour Answer certificate

Multiple Choice Multiple Answer Question Delegation becomes a necessity due to the following reasons:Correct Answer Structure of authority , Accountability , Superiors need to address important issuesYour Answer Superiors need to address important issues

Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are activated through several structural and

institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer legal, political and regulatory environment


Select The Blank Question Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer expectations

Multiple Choice Multiple Answer Question What are the common challenges faced by the retail business?Correct Answer Special mindset to develop special strategies , Coping with the changeYour Answer The cultural aspect

True/FalseQuestion Fast food chains are not a corporatised service.

Correct Answer FalseYour Answer False Select The Blank Question A study by a consultant at Kearney has projected that the organized retail business in India would be

worth________by 2005.Correct Answer Rs.1,60,000 croreYour Answer Rs.1,70,000 crore

Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are activated through several

structural and institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.

Multiple Choice Single Answer Question What is indispensable to accurate internal budgeting and to setting financial and expansion policies.

Correct Answer Sales forecastingYour Answer Sales forecasting


organisations themselves.Correct Answer complexityYour Answer inflexibility

Multiple Choice Multiple Answer Question Every company undertakes the process of forecasting by various competent authorities which can be listed asCorrect Answer CII , RBI , CMIE

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Your Answer CII , CMIE

Multiple Choice Single Answer Question What percentage does the organized sector within the retailing sector represent?Correct Answer just 2%Your Answer just 2%

Select The Blank

Question The retailing sector in India has been quite________.Correct Answer staid and boringYour Answer staid and boring

True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Some tips for improving written communication would beCorrect Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar wordsYour Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar words

Select The Blank Question Service sector has grown because of________.Correct Answer contracting

Your Answer contracting True/FalseQuestion Insurance never faces the challenges of branding, packaging and revenue model.Correct Answer FalseYour Answer False

Match The Following


Ethical Subjectivism Right or wrong depends on Ethical Principles Right or wrong depends on Ethical Principles

Respect for human dignity Ethical principle Ethical principle

Disclose what an employee thinks to be wrongdoing Whistle blowing Whistle blowing

Obligation of confidentiality and loyalty to the organization People who hold this principle find no difference between awhistle blower and traitor People who hold this principle find no difference between a whistle blower and traitor



Multiple Choice Single Answer Question Audit is an effective tool of corporate governance and can act/enableCorrect Answer self-regulation

Your Answer professionalism Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz.Correct Answer Process , Relationship , Corporate citizenYour Answer Process , Relationship , Corporate citizen , Financial aspects



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Question What type of control is most important for effective delegation?Correct Answer Feedback Your Answer Feedback

Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer rewardingYour Answer controlling


Multiple Choice Single Answer Question Which of the options mentioned below would be categorized as a Franchisee store?Correct Answer Footwear stores

Your Answer Footwear stores True/FalseQuestion Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Disclosures must be made to the board by the management, relating to allCorrect Answer material and financial transactionsYour Answer material and financial transactions

Select The Blank Question The directors should show________and commitment to their job.Correct Answer interestYour Answer determination

True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question The service sector has grown because of reasons mentioned belowCorrect Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturing

industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases,consumer demands for services increase faster than those for goods

Your Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry

Multiple Choice Multiple Answer Question The term 'span of control' is also referred to as:Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management

Multiple Choice Single Answer Question Communication is a two way process, it starts withCorrect Answer Communicator Your Answer Communicator

True/FalseQuestion W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True


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Question Name the leading ad agencies in India that have a separate event section.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , Mathers


Select The Blank Question ________acts are done willfully and not by chance.Correct Answer VirtuousYour Answer Spontaneous

Multiple Choice Single Answer Question What is proving that it is EQ more than IQ that underpins many of the best decisions.Correct Answer ScienceYour Answer Science

Multiple Choice Multiple Answer Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance



Multiple Choice Single Answer Question People with high EQ understand people's which factor ?Correct Answer ExpectationsYour Answer Expectations

True/FalseQuestion Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of

motivation = Valency x Expectancy)Correct Answer TrueYour Answer True


Question It is said that 'Delegation is the key to control' andCorrect Answer information is guide to controlYour Answer information is guide to control

Multiple Choice Multiple Answer Question Research indicates that the limbic system learns best throughCorrect Answer motivation , extended practice , feedback Your Answer motivation , extended practice , feedback







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True/FalseQuestion Planning and control are closely interrelated and they do not determine the accuracy of decision-making.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question Select the essentials of the policy formulation of the following.

Correct Answer positive , definite , clear Your Answer positive , definite , clear


Multiple Choice Single Answer Question What does an SBU do to unrelated products and businesses?Correct Answer It separates themYour Answer It separates them


Multiple Choice Multiple Answer Question Every person has different ways and means of performing art, similarly, every individual has different styles of

management and these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Autocratic , Beaurocratic



Multiple Choice Single Answer Question Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw

material for correct planning ?Correct Answer Forecasting

Your Answer Forecasting True/FalseQuestion Poverty is an asset of the insurance sector.Correct Answer FalseYour Answer False


True/FalseQuestion Service sector in India dominates half of our national income.Correct Answer TrueYour Answer True


True/FalseQuestion Standard Batteries is a flagship company of the Thapar Group.Correct Answer FalseYour Answer False


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Multiple Choice Multiple Answer Question Fredrick Winslow Taylor's Mechanism of scientific management includes,Correct Answer Scientific task setting , Planning task setting , Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization of tools


Multiple Choice Single Answer Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of ready potential on the surface

Multiple Choice Multiple Answer Question Under the kinds of motivation, employees are different individually yet, they all want the following things from

the job.Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages


Question Management isCorrect Answer CreativeYour Answer Creative

Multiple Choice Single Answer Question Which is the second factor of the 7S model?Correct Answer StructureYour Answer Structure

Select The Blank Question Planning depends on authenticity and ________ of information.Correct Answer ReliabilityYour Answer Reliability

True/FalseQuestion Correction of deviations is the point at which control can be seen as a part of the whole system of management

and can be related to other managerial functions.Correct Answer TrueYour Answer True



True/FalseQuestion Insurance never faces the challenges of branding, packaging and revenue model.Correct Answer False

Your Answer True Select The Blank Question It is said that waking and dream world are both illusions, according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya

Match The Following



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Multiple Choice Single Answer Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal

Multiple Choice Multiple Answer Question Name the flagship companies under the Business family "Munjals"Correct Answer Hero Honda , Hero CyclesYour Answer Hero Honda , Hero Cycles

Select The Blank Question The Indian consumer was shying away from larger formal stores and supermarket chains because of low/lack

of________.Correct Answer per capita incomeYour Answer self esteem

Multiple Choice Single Answer Question What is the set-up of an organization?Correct Answer RelationshipsYour Answer Relationships

Select The Blank Question ________ learning requires skills for sharing information and knowledge, particularly implicit knowledge,

assumptions and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Collective

Multiple Choice Multiple Answer Question Select the guidelines for effective decision making.Correct Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate

the resultsYour Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate

the results

Multiple Choice Multiple Answer Question The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

Select The Blank Question ________ is the element of effective control where benefits derived should be more than the cost incurred from

the control systemCorrect Answer EconomicYour Answer Economic





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Question The important point to be noted under the definition of learning organizations isCorrect Answer Development of collective as well as individual learningYour Answer Development of collective as well as individual learning

True/FalseQuestion Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True

True/FalseQuestion Human thoughts are classified under Tamas Rajas and HettwaCorrect Answer FalseYour Answer True

Match The Following






Select The Blank Question Unethical acts are a result of________.Correct Answer Unawareness and insensitivity to issuesYour Answer Unawareness and insensitivity to issues

Multiple Choice Multiple Answer Question General management challenges in the insurance sector areCorrect Answer training and development of insurance agents , identifying the non-insurable population , the unspecific needs

of the customer Your Answer training and development of insurance agents , identifying the non-insurable population , the unspecific needs

of the customer

Multiple Choice Single Answer Question Which kind of approach did Fayol contributed to the management literature?

Correct Answer FunctionalYour Answer Functional Multiple Choice Single Answer Question David McClelland identified three motives which compare with Maslow's higher ranking motives; please name

the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement -Correct Answer Self-actualisationYour Answer Self-actualisation

Multiple Choice Single Answer Question Organization is apart of which type of system?Correct Answer SocialYour Answer Social

Select The Blank Question ________means that private and foreign investors can participate in the Indian Insurance Sector.Correct Answer Liberalization

Your Answer Liberalization Multiple Choice Multiple Answer Question Characteristics of formal organization are :Correct Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulationsYour Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations



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Multiple Choice Multiple Answer Question Ethical concepts include:Correct Answer Ethical subjectivism , Consequentialism , Ethics of VirtueYour Answer Ethical subjectivism , Consequentialism , Ethics of Virtue

Select The Blank Question Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport


Select The Blank Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.Correct Answer PlanningYour Answer Planning


Question Objectives can be classified asCorrect Answer On the basis of time , On the basis of functions , On the basis of levelsYour Answer On the basis of time , On the basis of functions , On the basis of levels



Multiple Choice Multiple Answer Question Components of planning would includeCorrect Answer objectives , budgets , proceduresYour Answer objectives , budgets , procedures



Select The Blank Question Objectives' is a wider term and ________ is part of parcel of it.Correct Answer missionYour Answer vision

Multiple Choice Multiple Answer Question The different types of motivators would beCorrect Answer Positive , External , FinancialYour Answer Positive , External , Financial

Multiple Choice Single Answer Question Management isCorrect Answer Multidisciplinary

Your Answer Multidisciplinary Multiple Choice Single Answer Question Organization is apart of which type of system?Correct Answer SocialYour Answer Social

True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True

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Multiple Choice Single Answer Question The main role of management consultant to the organisation is to provideCorrect Answer RecommendationsYour Answer Recommendations


and work”?

Correct Answer Peter Drucker Your Answer Peter Drucker Multiple Choice Single Answer Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'.Correct Answer DaleYour Answer Dale

Select The Blank Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration


True/FalseQuestion Board members should have an independent sense of judgment.Correct Answer TrueYour Answer True

Select The Blank Question The process of control is complete only when the organisation take ________ action.Correct Answer correctiveYour Answer corrective

Multiple Choice Multiple Answer Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development

of General ManagersYour Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development

of General Managers

Multiple Choice Single Answer Question In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer MachinesYour Answer Machines

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following factsCorrect Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all



True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer True

Your Answer True Multiple Choice Multiple Answer Question Few of the management principles given by Henry Fayol are:Correct Answer Division of work , Discipline , Authority and responsibilityYour Answer Division of work , Discipline , Authority and responsibility

True/FalseQuestion Expectancy theory of motivation predicts that an individual will generally be a high performer when he see a

high probability that his efforts will lead to high performance.Correct Answer TrueYour Answer True

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Multiple Choice Single Answer Question One of the external factors that influence management isCorrect Answer LegalYour Answer Legal

Match The Following






Select The Blank Question ________ is effective only in big organizations.Correct Answer Decentralization

Your Answer Decentralization Multiple Choice Single Answer Question People with high EQ understand people's which factor ?Correct Answer ExpectationsYour Answer Expectations


Multiple Choice Single Answer Question Which among the following is a general management challenge in the insurance sector?Correct Answer TrainingYour Answer Training



Multiple Choice Multiple Answer Question Franchisee stores can be categorized asCorrect Answer Gift and Card Stores , Apparel Stores , Jewellery StoresYour Answer Gift and Card Stores , Apparel Stores , Jewellery Stores



Multiple Choice Single Answer Question Who said "Management is a multi-purpose organ that manages a business, manages workers and work?Correct Answer Peter Drucker Your Answer Peter Drucker

True/False

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Question Correction of deviations is the point at which control can be seen as a part of the whole system of managementand can be related to other managerial functions.


Multiple Choice Single Answer Question One of the popular forecast isCorrect Answer Demand

Your Answer Demand True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False


Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo



Select The Blank Question A new sector has emerged in modern times, known as ________ management.Correct Answer eventYour Answer event

True/False

Question The essence of control is that it is aimed at results and not necessarily at people as such.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer L. Appley




Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workersand work”?

Correct Answer Peter Drucker Your Answer Peter Drucker

Match The Following


Pert It focuses on how effectively resources have been utilised. It focuses on achieving better managerial controlspecially on time factor.

38



CPM It focuses on scientific appraisal of quality of management. It focuses on achieving better managerial controlspecially on cost factor

Management Audit It focuses on achieving better managerial control specially on cost factor It focuses on scientific appraisalof quality of management.

Return on investment It focuses on increase in motivation and supervision of each department. It focuses on how effectivelyresources have been utilised.

Multiple Choice Multiple Answer Question Name the factors determining decentralization of authority.Correct Answer Size of the organization , Uniformity of policy , History of the enterpriseYour Answer Size of the organization , Uniformity of policy , History of the enterprise


Multiple Choice Single Answer Question Name the group of related businesses that can be taken for the sake of strategic planning, distinct from the rest

of the businessesCorrect Answer strategic business unitsYour Answer technological units



True/FalseQuestion The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos

in 1981.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question One of the external factors that influence management isCorrect Answer Legal

Your Answer Legal Multiple Choice Single Answer Question Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession


Multiple Choice Multiple Answer Question The characteristics of a good consultant should beCorrect Answer Team spirit , Cosmopolitan outlook , Good communication skillYour Answer Team spirit , Cosmopolitan outlook , Good communication skill

Select The Blank Question To establish contact with the creator ________ helps us to transfer our minds and reach at the goal.Correct Answer Yogic processes, social norms and valuesYour Answer Yogic processes, social norms and values


True/FalseQuestion Important ingredients of the service industry are labour and knowledge.

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Multiple Choice Multiple Answer Question The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge



True/False

Question It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.Correct Answer TrueYour Answer True


ordination.Correct Answer ProgrammesYour Answer Objectives



Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal

Select The Blank Question If you don't know what you want to achieve, don't call in the ________.Correct Answer ConsultantYour Answer Subordinate


Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct Answer recognition

Your Answer recognition Select The Blank Question Learning organizations are adaptive to their________environmentCorrect Answer externalYour Answer external

Multiple Choice Single Answer Question Maslow presupposed that individuals and society develop themselves side by side, this agrees with which

theory.Correct Answer Theory YYour Answer Theory Y

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Multiple Choice Multiple Answer Question Advantages of delegation of authority would be:

Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates interms of recognitionYour Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in



True/FalseQuestion Procedures establish a useful method of doing work and thus it can eliminate friction between departments.Correct Answer TrueYour Answer True

True/FalseQuestion Lower level managers need EQ most.

Correct Answer FalseYour Answer False


members of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise



Select The Blank

Question Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making

True/FalseQuestion The longer the chain of communications and the greater the no. of supervisory levels, the more opportunities

there are for misunderstandings.Correct Answer TrueYour Answer True

Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer controllingYour Answer rewarding

Multiple Choice Multiple Answer Question The various tools for corporate governance are

Correct Answer audit , professionalism , proper functioning of the boardYour Answer audit , professionalism , proper functioning of the board





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Select The Blank Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelings

Multiple Choice Single Answer Question It is one of the good control system which not only points out the deviations but also pinpoints them where they

are important to its operations isCorrect Answer Focus on strategic pointsYour Answer Focus on remedial action

Multiple Choice Single Answer Question What does an SBU do to unrelated products and businesses?Correct Answer It dissolves themYour Answer It separates them

Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance areCorrect Answer managerial incentives , disciplining , corporate restructuringYour Answer managerial incentives , disciplining , corporate restructuring

True/FalseQuestion One of the oldest technique of checking performance is the personal observation.Correct Answer TrueYour Answer True

PPM assgn :02: ParmeetMultiple Choice Single Answer Question One of the causes of low morale would beCorrect Answer No delegation of authorityYour Answer No delegation of authority

Multiple Choice Single Answer Question A business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect Answer Definable group of competitorsYour Answer Definable group of competitors

Multiple Choice Multiple Answer Question An SBU is an independent business with a coherent set of Correct Answer products , competitors , objectivesYour Answer products , competitors , objectives

Select The Blank Question In management process, the most misinterpreted word is ________.Correct Answer OrganizingYour Answer Organizing

True/False

Question Management is that important process which continues till the objectives set by the administrator are actuallyachieved.

Correct Answer TrueYour Answer False


Multiple Choice Multiple Answer Question The old control techniques which were used through years are

42



Correct Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary control

Multiple Choice Single Answer Question Name the technique which is said to be a ploy or a future course of action.Correct Answer StrategyYour Answer Strategy

Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation




the results

Select The Blank Question ________is at the core of corporate governance.Correct Answer trustYour Answer planning

Match The Following






Multiple Choice Single Answer Question Audit is an effective tool of corporate governance and can act/enableCorrect Answer self-regulationYour Answer self-regulation

Multiple Choice Single Answer Question Which among the following is an event management company?Correct Answer Planet EYour Answer Planet E


Multiple Choice Single Answer Question Some managements who are very much intimated by consulting firms, what are they likely to looseCorrect Answer ConfidenceYour Answer Confidence

Multiple Choice Single Answer Question Management exists at which levels of the organization?Correct Answer AllYour Answer All

Multiple Choice Single Answer Question Profession requires definite period of what?

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Correct Answer LearningYour Answer Learning

Multiple Choice Single Answer Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer DesireYour Answer Desire

Multiple Choice Single Answer Question Science is a body of which type of Knowledge?Correct Answer OrganizedYour Answer Organized


Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology

Select The Blank Question The process of control is complete only when the organisation take ________ action.

Correct Answer correctiveYour Answer corrective


True/FalseQuestion The purpose of control is not to appraise current and completed action but to provide a basis for regulating

future activities.Correct Answer FalseYour Answer True

Select The Blank Question Business ethics can be defined as the study of what is________for the business.

Correct Answer good and rightYour Answer profitable Select The Blank Question To solve the HR issues, one of the remedy is to emphasis on overall ________ development through training

and exposure.Correct Answer PersonalityYour Answer Personality

Multiple Choice Single Answer Question Corporatization of the service sector is essentiallyCorrect Answer professionally managed servicesYour Answer professionally managed services

Select The Blank Question With liberalization markets are undergoing fundamental changes including ________ and pressure on prices.Correct Answer competition

Your Answer sales Multiple Choice Single Answer Question One of the external factors that influence management isCorrect Answer LegalYour Answer Legal

Select The Blank Question Management as a discipline is the function of________.Correct Answer creativityYour Answer science

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Multiple Choice Single Answer Question Management is not just aCorrect Answer ProcessYour Answer Performance

True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer False

Your Answer False Select The Blank Question A rule governing Indian companies states that policy holder's funds must be________only in India.Correct Answer investedYour Answer invested

True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False

Match The Following


Goals It is a dream with a deadline and articulates the long-term goals of the enterprise. More specific, financial, non-financial issues reached with a stretch.

MBO More specific, financial, non-financial issues reached with a stretch. The philosophy that emphasizes self-controland self direction

Mission The philosophy that emphasizes self-control and self direction The basically indicate the purpose of business

Vision The basically indicate the purpose of business It is a dream with a deadline and articulates the long-term goals of the enterprise.

Select The Blank Question A set of actions that you start with and must maintain is also called as ________.Correct Answer StrategyYour Answer Strategy

Select The Blank

Question Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Emotional Quotient



Multiple Choice Single Answer Question What does decoding mean ?Correct Answer Message interpretationYour Answer Message interpretation

Multiple Choice Multiple Answer Question Some tips for improving written communication would be

Correct Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar wordsYour Answer Avoid unnecessary words , Use simple words and phrases


True/FalseQuestion Under pre-requisites of planning performance budgeting is meaningful without control.Correct Answer FalseYour Answer True

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Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like

Correct Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill

Multiple Choice Single Answer Question Which of the following is a necessary by product of good managerial directing ?Correct Answer Co-ordinationYour Answer Monitoring

Multiple Choice Multiple Answer Question Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established

Multiple Choice Multiple Answer Question Unethical acts are results of the following factors:Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

Your Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple Answer Question Limitation of control areCorrect Answer external factors , fixing of responsibility , variation and its causesYour Answer external factors , fixing of responsibility , variation and its causes

Multiple Choice Single Answer Question Name the service which has two prime necessities like co-ordination and infiltration.Correct Answer Staff Your Answer Staff

Multiple Choice Single Answer Question How many forces of competition are there according to Michael E. Porter?Correct Answer FiveYour Answer Five

Multiple Choice Multiple Answer Question The internal environment factors that influence management areCorrect Answer labour , machines , placeYour Answer labour , machines , place



Multiple Choice Single Answer Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion

True/FalseQuestion Motivation of subordinates to meet the expectations of the manager is a feature of direction.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question Name the tactics used in the intensity of rivalry amongst existing competitors.Correct Answer Price competition , Advertising battles , Product introductionYour Answer Substitute products , Price competition , Advertising battles


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Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from anethical point of view?

Correct Answer Ethics of VirtueYour Answer Ethics of Virtue

Multiple Choice Single Answer Question What is the challenge insurance will face like any other service sector?Correct Answer Branding

Your Answer Branding True/FalseQuestion Vision without mission is incomplete and mission without vision is meaningless.Correct Answer TrueYour Answer True

Select The Blank Question Different rates are levied by different states for ________ tax.Correct Answer entertainmentYour Answer entertainment



of the businessesCorrect Answer strategic business unitsYour Answer strategic business units



Select The Blank Question Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Decision-making

Match The Following


Principle of effective delegation To believe in feedback, interaction and result orientation. To believe in feedback,interaction and result orientation.

High degree of delegation The task is specified to a subordinate and is told to report back with results The task is specifiedto a subordinate and is told to report back with results

Functional authority This is clarifying the assignment, which is delegated to a department. This is clarifying the assignment,which is delegated to a department.

Need for delegation Superior needs to concentrate on important and vital issues. Superior needs to concentrate on importantand vital issues.

Multiple Choice Multiple Answer Question Advantages of delegation of authority would be:Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates in



Select The Blank

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Question Span of control is also referred to as the span of ________.Correct Answer SupervisionYour Answer Supervision


yields a contingency model.Correct Answer Vroom's theory

Your Answer Herzberg's theory Multiple Choice Single Answer Question A senior family member and trusted professional manager acts as what to the business families scions trained

abroad and then return to take over the business.Correct Answer mentor Your Answer mentor


Select The Blank Question Chesterd Bernard developed a theory of organization and ________ functions.Correct Answer ExecutiveYour Answer Executive

Match The Following


Unit of command This means that employees should receive orders from one superior only This means that employeesshould receive orders from one superior only

Scalar chain Chain of superiors from the highest to the lowest ranks Chain of superiors from the highest to the lowest ranks

Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates This means eachgroup of activities with the same objective must have one head and one plan

Esprit De Corps In union there is strength' In union there is strength'


Question The main role of management consultant to the organisation is to provideCorrect Answer RecommendationsYour Answer Information

Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization areCorrect Answer additional customer groups , faster market groups , falling trade barriersYour Answer additional customer groups , falling trade barriers



Your Answer as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of professional managementYour Answer Right successor , Stumbling self-confidence , Lack of professional management


Select The Blank Question Actuary is one who specializes in the________of insurance.

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Correct Answer mathematicsYour Answer mathematics



Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach

Multiple Choice Single Answer Question What articulates the long-term goals of an enterprise ?Correct Answer Vission StatementYour Answer Vission Statement

Multiple Choice Multiple Answer Question Some of the popular forecasts are

Correct Answer Demand forecast , Sales forecast , Specific industry forecastYour Answer Demand forecast , Sales forecast , Specific industry forecast

True/FalseQuestion You should never measure the process and develop tools that will measure your progress.Correct Answer FalseYour Answer False

Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital

True/FalseQuestion Management exists only at the top levels of the organization.Correct Answer False

Your Answer False True/FalseQuestion Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct Answer FalseYour Answer False

Select The Blank Question High morale is likely to be associated with superior motivation and low morale with ________, and a lack of

drive.Correct Answer frustrationYour Answer stress


Multiple Choice Multiple Answer Question Advantages of learning organizations should beCorrect Answer Free exchange and flow of information , Commitment to learning, personal development , Climate of openness

and trustYour Answer Free exchange and flow of information , Commitment to learning, personal development , Climate of openness

and trust

True/FalseQuestion Morale is the sum total of various physical qualities.Correct Answer FalseYour Answer True

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Multiple Choice Single Answer Question "Control maintains the equilibrium between ends and means, output and efforts' by according toCorrect Answer Peter Drucker Your Answer Peter Drucker

True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer True

True/FalseQuestion Being self-motivated requires a high level of optimism.Correct Answer TrueYour Answer True



True/FalseQuestion Vision without mission is incomplete and mission without vision is meaningless.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold upsYour Answer knowing that the work has been done or being done , knowing immediately of any delays, hold ups

Multiple Choice Multiple Answer Question The various activities undertaken by event management companies during events areCorrect Answer concept building , communication strategy , concept evaluationYour Answer concept building , communication strategy , feedback concept

True/FalseQuestion Before 1990, Global players were allowed to enter and operate in Indian Market.Correct Answer FalseYour Answer False




True/False

Question Communication in industry is a phase both of organisation and moral building.Correct Answer TrueYour Answer True


Select The Blank Question Brands are associated with lifestyles and people's________.Correct Answer aspirations

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Your Answer aspirations Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where


Multiple Choice Single Answer Question Who propounded the theory X and YCorrect Answer McGregor Your Answer McGregor

Select The Blank Question Chesterd Bernard developed a theory of organization and ________ functions.Correct Answer ExecutiveYour Answer Leadership

True/FalseQuestion Planning can eliminate risk, but can not minimize it.Correct Answer FalseYour Answer False

Match The Following


Zurich Hero group Hero group



AMP Sanmar Sanmar

Multiple Choice Single Answer Question Communication forms the link between every individual and between one group and the other groups, what are

the main facts which flow through individuals at various levels.Correct Answer concepts, opinionsYour Answer concepts, opinions


Multiple Choice Multiple Answer Question Name the factors governing the span of management.Correct Answer Ability of the manager , Ability of the employees , Geographic locationYour Answer Ability of the manager , Ability of the employees , Geographic location

Select The Blank Question The basic assumptions regarding human nature has been classified in ________ which says he is gullible, not

very bright and by nature resistant to change.Correct Answer Theory XYour Answer Maslow's Theory


Question Name one of the disadvantages of strategic business unitsCorrect Answer Distortion of informationYour Answer Distortion of information

Multiple Choice Multiple Answer Question The components of competitive analysis are :Correct Answer Future goals , Current strategy , CapabilitiesYour Answer Future goals , Current strategy , Capabilities

Multiple Choice Single Answer Question What should be provided to cope up with dynamically changing situations?Correct Answer flexibility

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Your Answer flexibility Multiple Choice Multiple Answer Question Any morale improvement programme of management must embrace the following rules.Correct Answer Respect individual , Be fair and just , Encourage initiativeYour Answer Respect individual , Be fair and just , Encourage initiative


Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous




Select The Blank Question Training your subordinate means ________ them.

Correct Answer MotivatingYour Answer Improving

Match The Following


Unit of command This means that employees should receive orders from one superior only This means each group of activities with the same objective must have one head and one plan


Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates Loyalty, devotion onthe part of managers should be there when dealing with subordinates


Select The Blank Question Henry Fayol was trained as a ________ engineer.Correct Answer MiningYour Answer Mining

Select The Blank Question ________acts are done willfully and not by chance.Correct Answer VirtuousYour Answer Spontaneous

True/FalseQuestion According to Swami Vivekananda people have intuition or sacred power to face difficult task.Correct Answer TrueYour Answer True

Select The Blank

Question Planning depends on authenticity and ________ of information.Correct Answer ReliabilityYour Answer Reliability

Multiple Choice Single Answer Question A vision statement should have which option among the following components.Correct Answer Precise and objectiveYour Answer Precise and objective

Multiple Choice Single Answer Question Which type of transmission of orders help in obtaining linear behaviour ?Correct Answer one-way

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Your Answer two-way Select The Blank Question One of the merits of ________ is that it recognizes importance of various individual needs and motivation, and

yields a contingency model.Correct Answer Vroom's theoryYour Answer Herzberg's theory

Multiple Choice Single Answer Question It is said that the key to safe decentralization is the adequate training of which type of people?Correct Answer ManagersYour Answer General manager




Select The Blank Question Management is a creative and________process.Correct Answer continuousYour Answer continuous

Multiple Choice Multiple Answer Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others , the experiences of people



Your Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturingindustry , as income increases, consumer demands for services increase faster than those for goods

Multiple Choice Single Answer Question The service sector earns a livelihood for Correct Answer one out of every two Indians

Your Answer one out of every two Indians Multiple Choice Single Answer Question One of the popular forecast isCorrect Answer DemandYour Answer Demand

Multiple Choice Multiple Answer Question Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Reward delegation

Select The Blank Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration

PPM assgn :10:PrashantMultiple Choice Multiple Answer Question Ethical concepts include:Correct Answer Ethical subjectivism , Consequentialism , Ethics of VirtueYour Answer Ethical subjectivism , Consequentialism , Ethics of Virtue


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Select The Blank Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it.Correct Answer Planning

Your Answer Planning Multiple Choice Multiple Answer Question Objectives can be classified asCorrect Answer On the basis of time , On the basis of functions , On the basis of levelsYour Answer On the basis of time , On the basis of functions , On the basis of levels



Multiple Choice Multiple Answer Question Components of planning would includeCorrect Answer objectives , budgets , proceduresYour Answer objectives , budgets , procedures


Select The Blank Question Objectives' is a wider term and ________ is part of parcel of it.Correct Answer missionYour Answer vision




True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question The main role of management consultant to the organisation is to provide

Correct Answer RecommendationsYour Answer Recommendations



Multiple Choice Single Answer Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'.Correct Answer Dale

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Your Answer Dale Select The Blank Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration

True/False

Question Demand forecast is one of the popular forecasts.Correct Answer TrueYour Answer True

True/FalseQuestion Board members should have an independent sense of judgment.Correct Answer TrueYour Answer True



of General ManagersYour Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development

of General Managers





True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True





Question One of the external factors that influence management isCorrect Answer LegalYour Answer Legal

Match The Following




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Select The Blank Question ________ is effective only in big organizations.Correct Answer DecentralizationYour Answer Decentralization



Multiple Choice Single Answer Question Which among the following is a general management challenge in the insurance sector?

Correct Answer TrainingYour Answer Training




Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”

Correct Answer AnonymousYour Answer Anonymous Multiple Choice Single Answer Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal



and can be related to other managerial functions.Correct Answer True

Your Answer True Multiple Choice Single Answer Question One of the popular forecast isCorrect Answer DemandYour Answer Demand


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Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo

Your Answer Max Weber , Vilfredo Pareto , Elton Mayo



Select The Blank Question A new sector has emerged in modern times, known as ________ management.Correct Answer eventYour Answer event

True/FalseQuestion The essence of control is that it is aimed at results and not necessarily at people as such.Correct Answer TrueYour Answer True

PPM assgn :11: Shruti Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer L. Appley





Match The Following


Pert It focuses on how effectively resources have been utilised. It focuses on achieving better managerial controlspecially on time factor.

CPM It focuses on scientific appraisal of quality of management. It focuses on achieving better managerial controlspecially on cost factor

Management Audit It focuses on achieving better managerial control specially on cost factor It focuses on scientific appraisal

of quality of management.

Return on investment It focuses on increase in motivation and supervision of each department. It focuses on how effectivelyresources have been utilised.



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of the businessesCorrect Answer strategic business units

Your Answer technological units Multiple Choice Single Answer Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any




Multiple Choice Single Answer Question One of the external factors that influence management isCorrect Answer Legal

Your Answer Legal Multiple Choice Single Answer Question Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession


Multiple Choice Multiple Answer Question The characteristics of a good consultant should beCorrect Answer Team spirit , Cosmopolitan outlook , Good communication skillYour Answer Team spirit , Cosmopolitan outlook , Good communication skill



True/FalseQuestion Important ingredients of the service industry are labour and knowledge.Correct Answer TrueYour Answer True


Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance


Multiple Choice Multiple Answer Question The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledge

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Your Answer creativity, brainstorming , observing outcomes , reframing knowledge



True/FalseQuestion It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated.Correct Answer TrueYour Answer True


ordination.Correct Answer ProgrammesYour Answer Objectives



Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal

Select The Blank Question If you don't know what you want to achieve, don't call in the ________.Correct Answer ConsultantYour Answer Subordinate


Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.

Correct Answer recognitionYour Answer recognition Select The Blank Question Learning organizations are adaptive to their________environmentCorrect Answer externalYour Answer external

Multiple Choice Single Answer Question Maslow presupposed that individuals and society develop themselves side by side, this agrees with which

theory.Correct Answer Theory YYour Answer Theory Y

Multiple Choice Multiple Answer Question Name the leading event management companies in IndiaCorrect Answer Midas , Pinnacle , Wizcraft

Your Answer Midas , Pinnacle , Wizcraft




True/FalseQuestion Insider trading issue is an important aspect of corporate governance.Correct Answer True

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Your Answer True True/FalseQuestion Procedures establish a useful method of doing work and thus it can eliminate friction between departments.Correct Answer TrueYour Answer True

True/False

Question Lower level managers need EQ most.Correct Answer FalseYour Answer False


members of their groupYour Answer they prefer to pay in cash , they like to touch and feel the merchandise



Select The Blank




Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer controllingYour Answer rewarding


Question The various tools for corporate governance areCorrect Answer audit , professionalism , proper functioning of the boardYour Answer audit , professionalism , proper functioning of the board









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Question It is one of the good control system which not only points out the deviations but also pinpoints them where theyare important to its operations is

Correct Answer Focus on strategic pointsYour Answer Focus on remedial action

Multiple Choice Single Answer Question What does an SBU do to unrelated products and businesses?Correct Answer It dissolves them

Your Answer It separates them Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance areCorrect Answer managerial incentives , disciplining , corporate restructuringYour Answer managerial incentives , disciplining , corporate restructuring


PPM assgn :12: Mayur Multiple Choice Single Answer Question Corporatization of the service sector is essentiallyCorrect Answer professionally managed services

Your Answer professionally managed services True/FalseQuestion Management as a discipline needs certificate of practice.Correct Answer FalseYour Answer False

Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice

Match The Following







Multiple Choice Single Answer Question What is that the consultant must be able to recognise about the client's future needs ?Correct Answer VisionYour Answer Vision

True/FalseQuestion Management is the combination of Arts,Science and Profession.


Multiple Choice Multiple Answer Question Name the leading ad agencies in India that have a separate event section.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , Mathers

Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company?Correct Answer Cardiff Your Answer IWG Group

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True/FalseQuestion Event management in India is an ancient activity.

Correct Answer FalseYour Answer False Multiple Choice Single Answer Question Management is purposeful and what?Correct Answer Goal orientedYour Answer Goal oriented

True/FalseQuestion Science is a body of organized knowledge.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question This is the most suitable form of communication but if misused, it is the most stupid form, what is it ?Correct Answer SilenceYour Answer Body language

True/FalseQuestion Gita has nothing to do with leadership in managementCorrect Answer FalseYour Answer False

Multiple Choice Multiple Answer Question The external environmental factors that influence management areCorrect Answer Economic , Political , TechnologicalYour Answer Economic , Political , Technological


Select The Blank Question To enhance emotional intelligence, ________ must refocus their training to include the limbic system.Correct Answer OrganisationsYour Answer Organisations



Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to be

Correct Answer FlexibleYour Answer Flexible

Multiple Choice Single Answer Question Profession requires definite period of what?Correct Answer LearningYour Answer Learning

True/FalseQuestion Science has no predictive power Correct Answer FalseYour Answer False

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assumptions and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Collective

Multiple Choice Single Answer Question What are the difficulties business houses face while restructuring their businesses.Correct Answer Painful, expensiveYour Answer Expensive, low profit


Select The Blank Question Many large corporations consist of a number of SBU's. Each SBU will have its own ________.Correct Answer CEO

Your Answer Director Multiple Choice Single Answer Question Which ethical factor argues that there is no universal set of principles by which to judge mortality?Correct Answer Ethical RelativismYour Answer Ethical Subjectivism


Multiple Choice Single Answer Question Which leading television channel has separate event sections that work for the promotion of the programmes

aired by their network?Correct Answer Zee T.V.

Your Answer MTV True/FalseQuestion Human thoughts are classified under Tamas Rajas and HettwaCorrect Answer FalseYour Answer True


True/FalseQuestion Indian companies because of confused status have lacked self-confidence.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question What type of planning Indian business families are doingCorrect Answer SuccessionYour Answer Succession


True/FalseQuestion Before 1990, Global players were allowed to enter and operate in Indian Market.

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Multiple Choice Multiple Answer Question The defination of decision involves following characteristics

Correct Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process

Multiple Choice Multiple Answer Question Delegation becomes a necessity due to the following reasons:Correct Answer Structure of authority , Accountability , Superiors need to address important issuesYour Answer Structure of authority , Accountability , Superiors need to address important issues


True/FalseQuestion Positive morale definitely influences the productivity of a group and reduces the amount of supervision

necessary for the desired output.Correct Answer True



Feature of management Management is dynamic Management is dynamic

Fundamental functions of management Planning, organizing, actuating and controlling Planning, organizing, actuatingand controlling

Characteristic of management Management is an endeavour to achieve the pre-determined objectives Management is anendeavour to achieve the pre-determined objectives

Scope of managementManagement is an inter-disciplinary approach Management is an inter-disciplinary approach

Select The Blank

Question One of the earlier users of this strategic business unit was ________.Correct Answer General Electrical Co.Your Answer General Electrical Co.

Select The Blank Question The ________ appeared in the book, In search of Excellence.Correct Answer 7 S modelYour Answer 7 S model

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following facts

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Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to allmembers of their group

Your Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to allmembers of their group

True/FalseQuestion Standard Batteries is a flagship company of the Thapar Group.Correct Answer False

Your Answer False Multiple Choice Multiple Answer Question The components of competitive analysis are :Correct Answer Future goals , Current strategy , CapabilitiesYour Answer Future goals , Current strategy , Capabilities

True/FalseQuestion A wisdom worker is one who focuses on self-control.Correct Answer TrueYour Answer False




Multiple Choice Single Answer Question The service sector is the most diverse sector in the economy and one of the oldest professions present today areCorrect Answer Indian administrative servicesYour Answer Indian administrative services


Multiple Choice Single Answer Question In which form does event management exist in India?Correct Answer nascentYour Answer nascent




Select The Blank

Question Management as a discipline is the function of________.Correct Answer creativityYour Answer creativity



Multiple Choice Single Answer Question To become a successful consultant, name the skill required

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Correct Answer negotiationYour Answer negotiation



Multiple Choice Single Answer Question What is possible to enforce among workers when morale is high and when they are given participating

opportunitiesCorrect Answer Self-disciplineYour Answer Self-motivating

Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Expensive device , Heavy cost of planning


Question The goal of human activity is pure consciousness but some also prefer Correct Answer Patanjali Yoga SutraYour Answer Patanjali Yoga Sutra

Multiple Choice Multiple Answer Question Delegation becomes a necessity due to the following reasons:Correct Answer Structure of authority , Accountability , Superiors need to address important issuesYour Answer Structure of authority , Accountability , Superiors need to address important issues


True/FalseQuestion Fast food chains are not a corporatised service.

Correct Answer FalseYour Answer False Select The Blank Question ________means that private and foreign investors can participate in the Indian Insurance Sector.Correct Answer LiberalizationYour Answer Liberalization




True/FalseQuestion The purpose of control is not to appraise current and completed action but to provide a basis for regulating

future activities.Correct Answer FalseYour Answer False

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Multiple Choice Single Answer Question The fundamental objective of corporate governance is essentiallyCorrect Answer enhancement of long term shareholder valueYour Answer enhancement of long term shareholder value

True/FalseQuestion It is said that no company is allowed to deal in life and non-life insurance as a single entity.Correct Answer True

Your Answer False Select The Blank Question Training your subordinate means ________ them.Correct Answer MotivatingYour Answer Motivating


Select The Blank Question LPG stands for liberalization, ________ and globalization.Correct Answer PrivatizationYour Answer Privatization

Select The Blank Question ________ is said to be the first contributor to management.Correct Answer Robert OwenYour Answer Henry Fayol

True/FalseQuestion Management is that important process which continues till the objectives set by the administrator are actually

achieved.Correct Answer TrueYour Answer True

Match The Following











Multiple Choice Multiple Answer Question In the theory of Mc Gregor following assumptions have been made about human nature, under theory X those

areCorrect Answer Self-centered , Lacks amitions , GullibleYour Answer Self-centered , Lacks amitions , Gullible

Multiple Choice Single Answer Question Management is said to be the combination of three factors, arts, science and the third is

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Correct Answer professionYour Answer profession

Select The Blank Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sector Your Answer unorganized sector

True/FalseQuestion Taj Mahal are living symbols of 'creation and result of management practices'.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question The major books on social and political analysis by Peter Drucker are :Correct Answer The future of industrial man , The age of discontinuity , Drucker on AsiaYour Answer The future of industrial man , The age of discontinuity , Drucker on Asia




True/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question The qualities that matter for International teamwork are,

Correct Answer Mutual respect , Sense of time , Team spiritYour Answer Automation spirit , Mutual respect , Sense of time , Team spirit


level management.Correct Answer OperativeYour Answer Organisational

True/FalseQuestion Event management in India is an ancient activity.Correct Answer FalseYour Answer False

Select The Blank Question The board should set up________committee to determine package for executive directors.Correct Answer remuneration

Your Answer remuneration Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo



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Multiple Choice Single Answer Question A business unit must meet specific criteria, if it wants to be called an SBU. These are

Correct Answer Definable group of competitorsYour Answer Definable group of competitors True/FalseQuestion Fast food chains are not a corporatised service.Correct Answer FalseYour Answer False


introduce innovations ?Correct Answer Decision makingYour Answer Decision making

Select The Blank Question Physical needs are at the base of the hierarchy theory of motivation while self actualisation needs are at the

________.

Correct Answer apexYour Answer second level

Multiple Choice Multiple Answer Question Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen

of emotions as a source of Correct Answer information , trust , human energyYour Answer information , trust , human energy

Multiple Choice Single Answer Question Under the climate of morale what is the result of broadening the interest of the individual to include the whole

group.Correct Answer Team-work Your Answer Team-work

Select The Blank

Question The ________ appeared in the book, In search of Excellence.Correct Answer 7 S modelYour Answer 7 S model




structural and institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer structure and functioning of co. , legal, political and regulatory environment , financial structure of corporation

True/False

Question Taj Mahal are living symbols of 'creation and result of management practices'.Correct Answer TrueYour Answer True


Multiple Choice Single Answer Question What is the reason that Indian Business houses were not able to take courageous decisions.Correct Answer stagger or stumbling self-confidence

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Your Answer over-self-confidence Select The Blank Question ________, weakness, threats, opportunities are the long form SWOT analysis.Correct Answer strengthYour Answer strength

Select The Blank

Question It is said that waking and dream world are both illusions, according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya

Multiple Choice Multiple Answer Question Certain important motivational techniques areCorrect Answer Monetary incentives , Job-based techniques , MBO techniquesYour Answer Security technique , Monetary incentives , Job-based techniques



is known as

Correct Answer Critical path methodYour Answer Critical path method

Multiple Choice Single Answer Question What does an SBU do to unrelated products and businesses?Correct Answer It separates themYour Answer It dissolves them

Multiple Choice Single Answer Question What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra

True/FalseQuestion Successful consultants must be foreign culture savvy.Correct Answer True

Your Answer True Select The Blank Question In management process, the most misinterpreted word is ________.Correct Answer OrganizingYour Answer Organizing

Multiple Choice Multiple Answer Question Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changesYour Answer govt. policies , market changes , economic changes

Select The Blank Question Management as a discipline is the function of________.Correct Answer creativityYour Answer creativity


Internet Further development of retail sector in India Further development of retail sector in India

Important trends in retailing Market concentration Market concentration

Exclusive retail ing Apparel retailing stores Strength to any large retailer

Retailing category based on shop area/location High street stores Apparel retailing stores

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Making sense of situations organizing information and thoughts embedding new knowledge into mental models

Creativity brainstorming, associating ideas organizing information and thoughts

Inquiry interviewing, seeking information interviewing, seeking information

Making choices deciding courses of actions deciding courses of actions

Multiple Choice Multiple Answer Question Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General InsuranceYour Answer LIC , Oriental Insurance , General Insurance

Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the

company boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the

company board


Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to anyenvironmental change?

Correct Answer Decision-makingYour Answer Decision-making

True/FalseQuestion Competitive is a common word in all of Michael E.Porter's three famous books.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability

True/False

Question Insurance never faces the challenges of branding, packaging and revenue model.Correct Answer FalseYour Answer False



Multiple Choice Single Answer Question To which practice is the term "corporate governance" given?Correct Answer ManagementYour Answer Management

Multiple Choice Multiple Answer Question Some of the limitations of business planning are

Correct Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Expensive device , Heavy cost of planning

Select The Blank Question Learning organizations are adaptive to their________environmentCorrect Answer externalYour Answer external

Multiple Choice Single Answer Question Of which type of knowledge is science a body of?Correct Answer OrganizedYour Answer Organized

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the results

Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker.Correct Answer Frontiers of Management , The practice of management , Management, tasks, responsibili tyYour Answer Drucker on Asia , The practice of management


Multiple Choice Single Answer Question Which is the most appropriate type of alliance which the new companies often overestimate?Correct Answer Joint-ventureYour Answer Joint-venture

True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer False

Your Answer False Multiple Choice Multiple Answer Question The different types of motivators would beCorrect Answer Positive , External , FinancialYour Answer Positive , Financial

Multiple Choice Multiple Answer Question The different components of EQ would beCorrect Answer Self-awareness , Emotional management , empathyYour Answer Self-awareness , Emotional management , empathy

Multiple Choice Multiple Answer Question Most Indian business houses go for restructuring exercise, through,Correct Answer Demerger , Merger , Takeover Your Answer Competitor , Merger , Takeover

Multiple Choice Single Answer Question What is that the consultant must be able to recognise about the client's future needs ?Correct Answer VisionYour Answer Vision

Multiple Choice Single Answer Question Which among the following is a component of planning ?Correct Answer RulesYour Answer Rules

Multiple Choice Multiple Answer Question The external environmental factors that influence management areCorrect Answer Economic , Political , TechnologicalYour Answer Economic , Political


Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, whereindividuals working in groups can perform efficiently and effectively towards the attainment of gr

Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell

Select The Blank Question The service sector has expanded because of the virtual stagnation of the________sector.Correct Answer agriculturalYour Answer agricultural

True/FalseQuestion Professional management signifies separation of ownership and management.

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Correct Answer TrueYour Answer False

Multiple Choice Multiple Answer Question The functions of the board of directors areCorrect Answer succession planning , establishing performance standards , determination of board policiesYour Answer succession planning , establishing performance standards , determination of board policies

Select The Blank Question A rule governing Indian companies states that policy holder's funds must be________only in India.Correct Answer investedYour Answer invested

Multiple Choice Multiple Answer Question Any morale improvement programme of management must embrace the following rules.Correct Answer Respect individual , Be fair and just , Encourage initiativeYour Answer Respect individual , Be fair and just , Encourage initiative


Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governs

Correct Answer drives , impulses , feelingsYour Answer impulses , feelings , drives

Multiple Choice Single Answer Question There are six methods of giving orders, like mutual effort, open order, volunteers the other three areCorrect Answer Command, power, suggestionYour Answer Command, request, suggestion

Select The Blank Question Services need efficient________, transport roads and power just as much as industry and agriculture.Correct Answer telecomYour Answer system

True/FalseQuestion Management consultants do not assist implementation.Correct Answer False

Your Answer False Multiple Choice Multiple Answer Question Features of direction would beCorrect Answer Pervasive function , Communication , Continuous processYour Answer Pervasive function , Communication , Continuous process

Select The Blank Question ________ says you are the product of your past and you are bound by past activities.Correct Answer Law of destinyYour Answer Law of destiny

True/FalseQuestion Morale is the sum total of various physical qualities.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer




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Select The Blank Question Latest approach signifies organization has a part of ________ system.Correct Answer Social

Your Answer Social Multiple Choice Single Answer Question Which among the following is a general management challenge in the insurance sector?Correct Answer TrainingYour Answer Training


Multiple Choice Single Answer Question If SBU's are formed, managers tend to be closer toCorrect Answer customersYour Answer customers






Select The Blank Question The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is calledas, ________ to communication.

Correct Answer Semantic barrier Your Answer Semantic barrier


Select The Blank Question One of the earlier users of this strategic business unit was ________.Correct Answer General Electrical Co.Your Answer General Electrical Co.

True/False

Question Vision without mission is incomplete and mission without vision is meaningless.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz.Correct Answer Process , Relationship , Corporate citizen

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Your Answer Process , Relationship , Corporate citizen


W.Edward Deming Introduced quality control in Japan Introduced quality control in Japan

Henry Fayol Referred to as 'The father of modern management theory' Referred to as 'The father of modern

management theory'

Federick W.Taylor Referred to as 'The father of scientific management' Referred to as 'The father of scientific management'

Vilfredo Pareto Referred to as 'The father of the social systems approach' to organization and management Referredto as 'The father of the social systems approach' to organization and management


Multiple Choice Multiple Answer Question Limitation of control areCorrect Answer external factors , fixing of responsibility , variation and its causesYour Answer external factors , fixing of responsibility , variation and its causes



Multiple Choice Single Answer Question What is essential for the management to get things done in the organization?Correct Answer DelegationYour Answer Delegation

True/FalseQuestion The larger the organisation, the more easier is the control process with respect to overall results.Correct Answer FalseYour Answer False

True/FalseQuestion Ethics of statute tries to explore the traits which help the person to lead a life that is satisfying from an ethical

point of view.Correct Answer FalseYour Answer True


Select The Blank

Question Control, like other elements of management process has to be ________ and not an emergency operationCorrect Answer continuousYour Answer corrective




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Multiple Choice Multiple Answer Question A direct consequence of retailing has taken place due to the emergence of Correct Answer Apparel retailing stores , Pharmaceutical retailing stores , Books, Music and Lifestyle retailing storesYour Answer Shopping Malls

Multiple Choice Single Answer Question The code of conduct for a profession should be

Correct Answer EnforceableYour Answer Moral True/FalseQuestion Management is promotionalCorrect Answer FalseYour Answer False

Select The Blank Question Scientists claim that there is a genetic component as well as ________ component.Correct Answer an additionalYour Answer a extra

True/FalseQuestion According to Theory Y, people lack self-motivation and require to be externally controlled and closely

supervised in order to get the maximum output for them.Correct Answer False

Your Answer False True/FalseQuestion Management is conditionalCorrect Answer FalseYour Answer True

True/FalseQuestion One of the environmental factors that influences management is labour Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that

ethical rules can be desired from such reasons?Correct Answer Deontological Ethics

Your Answer Demological Ethics Multiple Choice Multiple Answer Question The key management processes in the learning organizations would beCorrect Answer competitor analysis , performance measurement , capability planningYour Answer competitor analysis , performance measurement , capability planning

Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Elton Mayo




Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, likeCorrect Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill


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Question What is the other important ingredient of hi-tech service industries, besides labour?Correct Answer knowledgeYour Answer knowledge

Multiple Choice Multiple Answer Question The different A's of the service sector areCorrect Answer affordability , awareness , availabilityYour Answer affordability , awareness , availability


True/FalseQuestion Management is management of men, machines, money, motives, materialsCorrect Answer FalseYour Answer False

Multiple Choice Single Answer Question Who is the father of Intelligence Quotient ?Correct Answer Alfred BennetYour Answer Alfred Bennet

Select The Blank

Question A superior should always establish a ________ control so that his subordinates report to him periodically.Correct Answer Feedback Your Answer Feedback


True/FalseQuestion Anybody can become a manager Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Multiple Choice Multiple Response

Correct Answer Loyalty , DevotionYour Answer Loyalty , Devotion





level management.

Correct Answer OperativeYour Answer Organisational

Multiple Choice Single Answer Question Name the factor that affects the degree of decentralization.Correct Answer ControlYour Answer Enterprise

Multiple Choice Single Answer Question One of the major challenges faced by retail business in India is essentiallyCorrect Answer The Cultural AspectYour Answer The Cultural Aspect

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Select The Blank Question International ________ is an integral part of many successful consultancies.Correct Answer ExposureYour Answer Experience

True/FalseQuestion Management has been defined as the creation and direction of the internal environment in an enterprise

Correct Answer FalseYour Answer False Select The Blank Question A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________.Correct Answer Restless equilibriumYour Answer Restive equilibrium

True/FalseQuestion Management is that important process which continues till the objectives set by the administrator are actually

achieved.Correct Answer TrueYour Answer False

Multiple Choice Single Answer Question Learning organizations must cope with challenge andCorrect Answer uncertainty

Your Answer competition Match The Following






Multiple Choice Multiple Answer Question Steps to be taken into consideration while whistle blowing are:Correct Answer examining your motives , verifying and documenting your information , sticking to the factsYour Answer examining your motives , verifying and documenting your information , sticking to the facts


True/FalseQuestion Lower level managers need EQ most.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals

Multiple Choice Multiple Answer Question Like any other service sector, insurance will also face challenges such asCorrect Answer Branding , Controlling , DirectingYour Answer Branding

True/FalseQuestion Management consultants do not assist implementation.

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Correct Answer Caring and compassion , Being fair and open minded , Fulfilling commitmentsYour Answer Caring and compassion , Being fair and open minded , Fulfilling commitments

Multiple Choice Single Answer Question What is that which poses a major problem to the organizers of events?Correct Answer TaxesYour Answer Taxes

Multiple Choice Single Answer Question One of the internal environmental factors that influences management isCorrect Answer placeYour Answer place

Match The Following






Select The Blank Question Management as a discipline is the function of________.Correct Answer creativityYour Answer creativity

Multiple Choice Single Answer Question Name the type of the supervisor who takes care of the number being produced today.Correct Answer Speed BossYour Answer Speed Boss

True/FalseQuestion Posture' and Observance' are not included under the 'yogic' exercises

Correct Answer FalseYour Answer False Multiple Choice Multiple Answer Question Under principle of effective communication what should be fully understood by all concerned.Correct Answer tasks , policies , responsibilit iesYour Answer tasks , policies , responsibilit ies

Multiple Choice Multiple Answer Question Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills


Multiple Choice Single Answer Question The person who does not limit the interactions and decisions just to logical approach, but continuously

encourages his team members to think non-logically isCorrect Answer Leader Your Answer Mediator


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Multiple Choice Single Answer Question A business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect Answer Definable group of competitors

Your Answer Definable group of competitors True/FalseQuestion Programme should not be closely integrated with objectives but to be developed from year to year.Correct Answer FalseYour Answer False

Match The Following


Philosophy of scientific management Development of each man to his capacity and ability Development of each man to hiscapacity and ability

Six industrial activities Technical, commercial, financial , accounting, security management Technical,commercial, financial, accounting, security management

Five management functions Planning, organizing, commanding, co-ordination, control Planning, organizing,

commanding, co-ordination, control

Four supervisors at implementation department Gang boss, speed boss, repair boss, inspector Gang boss, speed boss, repair boss, inspector

Select The Blank Question Direction is a ________ function performed by all the managers at all levels of the organisation.Correct Answer managerialYour Answer managerial



Multiple Choice Single Answer Question What is the reason that Indian Business houses were not able to take courageous decisions.Correct Answer stagger or stumbling self-confidenceYour Answer stagger or stumbling self-confidence


Multiple Choice Single Answer Question In which type of equilibrium, the man is compared to a cone resting on its base

Correct Answer Perfect equilibriumYour Answer Perfect equilibrium

True/FalseQuestion A strategy is a ploy or a past course of action.Correct Answer FalseYour Answer False


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Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be

listed asCorrect Answer Grievances , Absenteeism , No. of accidentsYour Answer Absenteeism , Grievances

True/False


Select The Blank Question Planning, organizing and controlling demand effective ________ at all stages if they are to be successful.Correct Answer decision makingYour Answer decision making

Multiple Choice Single Answer Question Name the industrial activity where 'Buying, selling and exchanging takes place'.Correct Answer CommercialYour Answer Commercial

Multiple Choice Multiple Answer Question The general management challenges faced by the service sector areCorrect Answer Communicating the concept , Differentiating factors , Revenue model

Your Answer Communicating the concept , Differentiating factors , Revenue model

True/FalseQuestion Every manager in an organisation gives direction to his subordinates as a superior and receives direction as


Select The Blank Question A superior should always establish a ________ control so that his subordinates report to him periodically.Correct Answer Feedback Your Answer Feedback

Select The Blank Question Span of control is also referred to as the span of ________.Correct Answer Supervision

Your Answer Supervision Select The Blank Question Actuary is one who specializes in the________of insurance.Correct Answer mathematicsYour Answer mathematics





True/FalseQuestion Business families have started spending more on research and development.

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Multiple Choice Single Answer Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of consumers on the surface

True/FalseQuestion Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization areCorrect Answer additional customer groups , faster market groups , falling trade barriersYour Answer additional customer groups , faster market groups , falling trade barriers

Multiple Choice Multiple Answer Question Advantages of delegation of authority would be:

Correct Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates interms of recognition

Your Answer Prompt decision making , Opportunity to subordinates to grow and develop , Satisfaction to subordinates interms of recognition


Multiple Choice Multiple Answer Question What type of skills does management require?Correct Answer conceptual , human relations , technicalYour Answer conceptual , human relations , technical


True/FalseQuestion Economic consideration do not affect the choice of span.Correct Answer FalseYour Answer False

True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

Select The Blank Question International ________ is an integral part of many successful consultancies.Correct Answer ExposureYour Answer Exposure


Select The Blank Question Organization as an establishment is considered as the ________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical


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Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement?Correct Answer we see only parts of ready potential on the surfaceYour Answer we see only parts of ready potential on the surface

Multiple Choice Multiple Answer Question Most Indian business houses go for restructuring exercise, through,Correct Answer Demerger , Merger , Takeover Your Answer Demerger , Merger , Takeover

Select The Blank Question Frederic W.Taylor's middle name is ________.Correct Answer WinslowYour Answer Winslow

Select The Blank Question A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________.Correct Answer Restless equilibriumYour Answer Restless equilibrium



Question Limitation of control areCorrect Answer fixing of responsibility , external factors , variation and its causesYour Answer external factors , fixing of responsibility , variation and its causes

Multiple Choice Multiple Answer Question Any morale improvement programme of management must embrace the following rules.Correct Answer Respect individual , Be fair and just , Encourage initiativeYour Answer Respect individual , Be fair and just , Encourage initiative

Select The Blank Question LPG stands for liberalization, ________ and globalization.Correct Answer PrivatizationYour Answer Privatization

Multiple Choice Multiple Answer Question Advantages of SBU's are

Correct Answer Quick response to environmental changes , Increased focus on products and market , Facilitating developmentof General ManagersYour Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development

of General Managers

True/FalseQuestion Pursuit of excellence is an ethical principle.Correct Answer TrueYour Answer True

Select The Blank Question Objectives' is a wider term and ________ is part of parcel of it.Correct Answer missionYour Answer mission

Multiple Choice Multiple Answer Question The summary of important trends in retailing is

Correct Answer non store retailing , global players vs local players , efficiency and focusYour Answer non store retailing , global players vs local players , efficiency and focus

Select The Blank Question ________ is a part of the job that needs to be done in connection with a general programme.Correct Answer ProjectYour Answer Project

Multiple Choice Single Answer Question Who included Espirit De Corps as a management principle?Correct Answer Henry FayolYour Answer Henry Fayol

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Multiple Choice Single Answer Question Who proposed expectancy theory of motivation,Correct Answer Victor H. VroomYour Answer Victor H. Vroom

Multiple Choice Single Answer Question Corporatization of the service sector is essentially

Correct Answer professionally managed servicesYour Answer professionally managed services Multiple Choice Single Answer Question Name the type of organizations where people continually expand their capacity to create resultsCorrect Answer learning organizationsYour Answer learning organizations

Multiple Choice Multiple Answer Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold upsYour Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold ups






Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________.

Correct Answer Emotional QuotientYour Answer Emotional Quotient True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Name the department which plays a major role in developing a learning organizationCorrect Answer MISYour Answer MIS

Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company?Correct Answer Cardiff Your Answer Cardiff

Multiple Choice Single Answer Question Allianz AG has collaborated with which Indian partner?Correct Answer BAJAJYour Answer BAJAJ

Multiple Choice Single Answer Question Today's business is rife with ambiquity and changes what is important for competition.Correct Answer Self regulationYour Answer Self regulation

Select The Blank

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Select The Blank Question Limitations of business planning is that it has been considered as time consuming and ________ device.Correct Answer expensiveYour Answer expensive


Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ?Correct Answer Order Your Answer Order



Question The channels through which corporate governance may bear on performance are activated through severalstructural and institutional factors as follows

Correct Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.

True/FalseQuestion Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer FalseYour Answer False


Select The Blank

Question Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport

True/FalseQuestion Decentralization would be preferred in large sized units.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Unethical acts are results of the following factors:Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

Your Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple Answer Question Steps to be taken into consideration while whistle blowing are:Correct Answer examining your motives , verifying and documenting your information , sticking to the factsYour Answer examining your motives , verifying and documenting your information , sticking to the facts


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Multiple Choice Single Answer Question What should be provided to cope up with dynamically changing situations?Correct Answer flexibilityYour Answer flexibility

Multiple Choice Single Answer Question In the process of delegation, to whom is some part of the authority allotted?Correct Answer SubordinateYour Answer Subordinate


True/FalseQuestion Abraham Maslow, an eminent US Psychologist, offered a general theory of motivation called the 'Need

Hierarchy Theory'Correct Answer TrueYour Answer True





the main facts which flow through individuals at various levels.Correct Answer concepts, opinionsYour Answer concepts, opinions

Match The Following



Six industrial activities Technical, commercial, financial , accounting, security management Technical,

commercial, financial, accounting, security management

Five management functions Planning, organizing, commanding, co-ordination, control Planning, organizing,commanding, co-ordination, control


Multiple Choice Multiple Answer Question Name the factors governing the span of management.Correct Answer Ability of the manager , Ability of the employees , Geographic location

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Your Answer Ability of the manager , Ability of the employees , Geographic location

Multiple Choice Single Answer Question One of the popular forecast isCorrect Answer DemandYour Answer Growth

Select The Blank

Question Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer aspirations

Select The Blank Question The noteworthy in Owen's contribution to management philosophy is the ________ element in management.Correct Answer HumanYour Answer Human

Multiple Choice Multiple Answer Question The different kinds of relationships for selecting the span of control would be :Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct group

Multiple Choice Multiple Answer Question Modern developments in management theory are:Correct Answer Decentralization of decision making , Increased recognition , Development of the Personnel function

Your Answer Development of the Personnel function , Decentralization of decision making



Your Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Stumbling self confidence , Lack of professional management

Multiple Choice Multiple Answer Question Future of Insurance sector would be

Correct Answer new players taking over the market , improved customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of nationalized players

True/FalseQuestion "When an insurance policy is sold, a promise is sold".Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Some of the popular forecasts areCorrect Answer Demand forecast , Sales forecast , Specific industry forecastYour Answer Demand forecast , Sales forecast

Multiple Choice Single Answer Question Who propounded the theory X and YCorrect Answer McGregor Your Answer McGregor

Select The Blank Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.Correct Answer Knowledge worker Your Answer Wisdom worker

Select The Blank

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Question Planning, organizing and controlling demand effective ________ at all stages if they are to be successful.Correct Answer decision makingYour Answer decision making


True/FalseQuestion Decentralization would be preferred in large sized units.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization areCorrect Answer falling trade barriers , additional customer groups , faster market groupsYour Answer additional customer groups , faster market groups , falling trade barriers

Select The Blank

Question Business ethics can be defined as the study of what is________for the business.Correct Answer good and rightYour Answer good and right

Multiple Choice Multiple Answer Question The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious


Control techniques This device has helped make possible the current trend towards extensive managerial decentralizationThis device has helped make possible the current trend towards extensive managerial decentralization

Management philosophy The character of top executives have an important influence on the extent to which authority is

decentralized. The character of top executives have an important influence on the extent to which authority is decentralized.

Uniformity of policy This is related to those who value consistency This is related to those who value consistency

Business dynamics This is related to the fast moving character of an enterprise This is related to the fast moving character of an enterprise

Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz.Correct Answer Process , Relationship , Corporate citizenYour Answer Process


Select The Blank Question Service sector has grown because of________.Correct Answer contractingYour Answer contracting

Multiple Choice Multiple Answer Question Elements of effective control areCorrect Answer Understandable , Corrective , FlexibleYour Answer Understandable , Corrective , Flexible

Select The Blank

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Question Giving value to the customer entails anticipating customer________.Correct Answer expectationsYour Answer expectations

Multiple Choice Single Answer Question One of the factors which learning organizations possess is a climate of openness and the other factor isCorrect Answer trustYour Answer trust

True/FalseQuestion The essence of MBO is mutual consultation, mutual understanding and self-motivation to work as a part of the

team to achieve objectives.Correct Answer TrueYour Answer True


introduce innovations ?Correct Answer Decision makingYour Answer Decision making



Multiple Choice Single Answer Question The service sector is the most diverse sector in the economy and one of the oldest professions present today areCorrect Answer Indian administrative servicesYour Answer Indian administrative services

Select The Blank Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas


True/FalseQuestion Decision-Making is a process of making a choice of poor alternatives.Correct Answer FalseYour Answer False




True/FalseQuestion Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer FalseYour Answer False

True/FalseQuestion Learning organizations must adopt processes that encourage interaction across boundariesCorrect Answer True

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Your Answer True True/FalseQuestion Motivation of subordinates to meet the expectations of the manager is a feature of direction.Correct Answer FalseYour Answer True

Select The Blank

Question Training your subordinate means ________ them.Correct Answer MotivatingYour Answer Improving

PPM assgn :05: PetrinaMultiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous





Match The Following









Select The Blank Question Closed mind, attitudes, ego, status, consciousness are ________ barriers.Correct Answer Psychological

Your Answer Psychological Select The Blank Question The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is called

as, ________ to communication.Correct Answer Semantic barrier Your Answer Semantic barrier


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Multiple Choice Single Answer Question What can act as a self-regulation enabler?

Correct Answer AuditYour Answer Audit True/FalseQuestion The financial structure is not one of the five channels of corporate governance.Correct Answer FalseYour Answer False


True/FalseQuestion Learning organizations should be adaptive to their internal environment.Correct Answer FalseYour Answer True

Select The Blank Question Profiting both qualitatively and quantitatively the competencies of the organization is called________planningCorrect Answer capabilityYour Answer capability



and trust


Your Answer additional customer groups , faster market groups , falling trade barriers

Multiple Choice Single Answer Question Who introduced Emotional Quotient in the book emotional intelligence ?Correct Answer Daniel GolemanYour Answer Daniel Goleman








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Multiple Choice Single Answer Question Which kind of approach did Fayol contributed to the management literature?

Correct Answer FunctionalYour Answer Managerial True/FalseQuestion Federick W.Taylor is referred to as 'father of modern management theory'.Correct Answer FalseYour Answer False

True/FalseQuestion Management is always defined as dynamic, universal, ever-changing subject.Correct Answer TrueYour Answer True

True/FalseQuestion Robert Owen was a railroad builder in America.Correct Answer FalseYour Answer False




Multiple Choice Single Answer Question What type of industry is consultingCorrect Answer KnowledgeYour Answer Knowledge


Multiple Choice Multiple Answer Question The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives

Multiple Choice Multiple Answer Question Some of the limitations of business planning are

Correct Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Expensive device , Heavy cost of planning



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Select The Blank Question Training your subordinate means ________ them.

Correct Answer MotivatingYour Answer Motivating Multiple Choice Single Answer Question State the barriers to delegation of authority?Correct Answer Over-confidenceYour Answer Over-confidence



True/FalseQuestion Control techniques affect the degree of decentralization.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question What constitutes the life-spark of an enterprise ?Correct Answer DirectingYour Answer Directing

Multiple Choice Multiple Answer Question Few of the benefits of direction areCorrect Answer ensures stability and balance , secures employees co-operation , facilitates change in organisationYour Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation

Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer controllingYour Answer controlling

Multiple Choice Multiple Answer Question Budgetary control involves budgets such asCorrect Answer sales , production , cashYour Answer sales , production , cash

Multiple Choice Single Answer Question According to Abraham Maslow, human needs can be classified into how many typesCorrect Answer FiveYour Answer Five

Multiple Choice Single Answer Question One of the causes of low morale would be

Correct Answer No delegation of authorityYour Answer No delegation of authority

PPM assgn :06: SejalMultiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous


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Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individualsworking in groups can perform efficiently and effectively towards the attainment of gr


Multiple Choice Single Answer Question An Indian consumer isCorrect Answer one of the most diverse and demanding

Your Answer one of the most diverse and demanding Select The Blank Question A study by a consultant at Kearney has projected that the organized retail business in India would be worth________by

2005.Correct Answer Rs.1,60,000 croreYour Answer Rs.180 billion


Multiple Choice Multiple Answer Question Name the leading ad agencies in India that have a separate event section.Correct Answer Vigennet , Ogilvy , MathersYour Answer Vigennet , Ogilvy , MTA

Match The Following

Question Correct Answer Your Answer The year the LIC was nationalized 1956 1956The year the GIC was nationalized 1972 1972International companies' holdings are restricted to 26%(percentage) 12%(percentage)The percentage of Gross premium income to be kept in RBI deposits is 3%(percentage) 3%(percentage) True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

True/FalseQuestion Actuary is one who specializes in the mathematics of insurance.Correct Answer True


Question Correct Answer Your Answer Self-regulation enabler audit self-regulated co.Postal ballot system shareholders board transparencyMarkets notice well managed companies shareholdersContinuous communication motivates people motivates people Select The Blank Question Unethical acts are a result of________.Correct Answer Unawareness and insensitivity to issuesYour Answer Improper moral justification

True/FalseQuestion Pursuit of excellence is an ethical principle.Correct Answer True

Your Answer True True/FalseQuestion Learning from mistakes is often more powerful than learning from success.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question One of the factors which learning organizations possess is a climate of openness and the other factor isCorrect Answer trustYour Answer trust

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Multiple Choice Multiple Answer Question Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Modification , Devotion

Multiple Choice Multiple Answer Question The factors coming under philosophy of scientific management are:Correct Answer Co-operation , Maximum output , Harmony

Your Answer Time study , Maximum output Multiple Choice Multiple Answer Question Name the key factors that help in formulating competitive strategy.Correct Answer Industry opportunities , Industry threats , Personal valuesYour Answer Industry threats , Structure


True/FalseQuestion Henry Fayol was born in England.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question The main role of management consultant to the organisation is to provideCorrect Answer RecommendationsYour Answer Recommendations

Multiple Choice Single Answer Question What is that the consultant must be able to recognise about the client's future needs ?Correct Answer VisionYour Answer Mission

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Lack of professional management


Question Most Indian business houses go for restructuring exercise, through,Correct Answer Demerger , Merger , Takeover Your Answer Demerger , Merger , Takeover

Multiple Choice Single Answer Question Objectives are classified on the basis of Correct Answer Time and LevelsYour Answer Time and Levels

Multiple Choice Single Answer Question What is vital to all management activities and helps to set definite objectives, prepare plans of action and introduce

innovations ?Correct Answer Decision makingYour Answer Direction

Multiple Choice Single Answer Question Which of the following is one of the weaknesses of MBO ?

Correct Answer Difficulty in setting goalsYour Answer Difficulty in giving guidelines

Multiple Choice Multiple Answer Question Select the guidelines for effective decision making.Correct Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the

resultsYour Answer Involve subordinates in decision making process , be inflexible and revise the decision

Multiple Choice Multiple Answer Question According to Urwick, features of good plan is that which isCorrect Answer sample , balanced , flexible

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Your Answer sample , flexible True/FalseQuestion Under pre-requisites of planning performance budgeting is meaningful without control.Correct Answer FalseYour Answer False

Select The Blank

Question Failure to give ________ to goal setters is a weakness of MBO.Correct Answer guidelinesYour Answer guidelines

Select The Blank Question Planning depends on authenticity and ________ of information.Correct Answer ReliabilityYour Answer Accessibility

Select The Blank Question ________ is a part of the job that needs to be done in connection with a general programme.Correct Answer ProjectYour Answer Policies

Select The Blank Question ________ decisions relate to the day to day operations of the enterprise generally taken by middle and lower level

management.

Correct Answer OperativeYour Answer Operative


Multiple Choice Single Answer Question What type of control is most important for effective delegation?Correct Answer Feedback Your Answer Feedback

Multiple Choice Single Answer Question Name the factor that affects the degree of decentralization.Correct Answer Control

Your Answer Co-ordination Multiple Choice Single Answer Question What is essential for the management to get things done in the organization?Correct Answer DelegationYour Answer Delegation

True/FalseQuestion Fear among managers is not a barrier to delegation of authority.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Who said, the heart of administration is the directing function.Correct Answer Dimock Your Answer Dimock

Select The Blank Question Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfying

them.Correct Answer leadersYour Answer directors

Select The Blank Question Necessity of control in business organisation arises due to number of factors, one of which is ________ of organisations

themselves.Correct Answer complexityYour Answer complexity

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True/FalseQuestion The essence of control is that it is aimed at results and not necessarily at people as such.Correct Answer TrueYour Answer False

True/FalseQuestion One of the oldest technique of checking performance is the personal observation.Correct Answer True

Your Answer True Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may behave with

and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Leadership training

Multiple Choice Multiple Answer Question In the theory of Mc Gregor following assumptions have been made about human nature, under theory X those areCorrect Answer Self-centered , Lacks amitions , GullibleYour Answer Self-centered , Lacks amitions

Select The Blank Question Positive motivation makes people willing to do their work in the best way they can and improve their ________.Correct Answer performanceYour Answer productivity

Select The Blank Question Physical needs are at the base of the hierarchy theory of motivation while self actualisation needs are at the ________.Correct Answer apexYour Answer apex

PPM assgn :08: SharmakamalMultiple Choice Single Answer Question What criterion is that which the SBU must meet which is neither too large nor too small?Correct Answer Proper sizeYour Answer Proper size

True/FalseQuestion Emotional distress shrinks working memory.Correct Answer TrueYour Answer True



Multiple Choice Single Answer Question Name the department which plays a major role in developing a learning organizationCorrect Answer MISYour Answer MIS

Select The Blank

Question Span of control is also referred to as the span of ________.Correct Answer SupervisionYour Answer Supervision

Select The Blank Question Managerial function of control is the ________ and correction of performance of various activities.Correct Answer measurementYour Answer measurement

True/FalseQuestion Lower level managers need EQ most.Correct Answer False

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Your Answer True Multiple Choice Multiple Answer Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor

Select The Blank

Question The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public attention


Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Grievances , Expensive device


in 1981.



True/FalseQuestion Management is just a list of functions.Correct Answer FalseYour Answer False

True/FalseQuestion According to Swami Vivekananda people have intuition or sacred power to face difficult task.Correct Answer True

Your Answer True True/FalseQuestion Anybody can become a manager Correct Answer TrueYour Answer False



drive.Correct Answer frustrationYour Answer frustration

Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may

behave with and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training


of General Managers

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Your Answer Quick response to environmental changes , Increased focus on products and market , Facilitating developmentof General Managers

Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Vilfredo Pareto , Elton Mayo



Fundamental functions of management Planning, organizing, actuating and controlling Management is an economicorgan of industrial society

Characteristic of management Management is an endeavour to achieve the pre-determined objectives Planning, organizing,actuating and controlling

Scope of managementManagement is an inter-disciplinary approach Management is an endeavour to achieve the pre-determined objectives

True/FalseQuestion Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.




Multiple Choice Single Answer Question Why do ethical problems result in dilemmas for managers?Correct Answer because of the conflict between economic performance and social performance

Your Answer because of the conflict between economic performance and social performance True/FalseQuestion The essence of MBO is mutual consultation, mutual understanding and self-motivation to work as a part of the

team to achieve objectives.Correct Answer TrueYour Answer False

Multiple Choice Single Answer Question Span of management depends upon the ability of whom?Correct Answer EmployeesYour Answer Environment




Select The Blank

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Question Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Experience


Multiple Choice Multiple Answer Question What are the common challenges faced by the retail business?Correct Answer Special mindset to develop special strategies , Coping with the changeYour Answer The cultural aspect , Special mindset to develop special strategies , Coping with the change




Question The old control techniques which were used through years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary control

Multiple Choice Multiple Answer Question The names of the experts who have given recent contribution to management are:Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker Your Answer William Ouchi , Elton Mayo , W.Edward Deming , Peter F.Drucker



Henry Fayol Referred to as 'The father of modern management theory' Referred to as 'The father of modernmanagement theory'



True/FalseQuestion Professional management signifies separation of ownership and managementCorrect Answer TrueYour Answer True

Select The Blank Question One of the fears family owned businesses fear is the successful planning to the get the right person after the

business ________.Correct Answer Pioneer Your Answer Pioneer

Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture


True/False

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Question Science is a body of organized knowledge.Correct Answer TrueYour Answer True


Multiple Choice Single Answer Question The share of services in GDP changes with the economic cycle. A cyclical upturn would thus result inCorrect Answer Resource allocation away from the service sector Your Answer Resource allocation towards the manufacturing sector

PPM assgnMultiple Choice Single Answer Question Written communication is aCorrect Answer Non-Direct CommunicationYour Answer Non-Direct Communication

Multiple Choice Single Answer Question The most effective way of communicationCorrect Answer WrittenYour Answer Verbal

Multiple Choice Single Answer Question It can be used as legal record which may be used in the court of lawCorrect Answer Written communicationYour Answer Written communication

Multiple Choice Single Answer Question Barrier for written communication can beCorrect Answer LanguageYour Answer Language

Multiple Choice Single Answer Question These are permanent records for businessCorrect Answer Business lettersYour Answer Business letters


Written Communication Non- Direct communication Non- Direct communication

Business letter legal evidence legal evidence

Outward Number Further reference Further reference

Inward address Receivers address Receivers address

Head Address Senders Address Senders Address

Multiple Choice Multiple Answer Question Essentials of a good plan areCorrect Answer must be continuous , should be time bound , must motivate people

Your Answer must be continuous , should be time bound , must motivate people



Organizing …Process …Management

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Philosophy …Management …Span

Exception …Principle …. Degree

Control …Span …Process

Delegation…. Degree…Principle

Multiple Choice Single Answer Question The extent of decentralization depends of which factor ?Correct Answer CostlinessYour Answer Costliness

True/FalseQuestion Delegation and decentralization are closely relatedCorrect Answer TrueYour Answer True

Multiple Choice Single Answer Question Who said, direction is telling people what to do?Correct Answer DaleYour Answer Dale


Question What is essential for an order is to be carried out effectively?Correct Answer AcceptanceYour Answer Acceptance

Multiple Choice Single Answer Question Direction helps integrate whose efforts?Correct Answer IndividualYour Answer Individual

True/FalseQuestion Necessary rigidity is required in the control design.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question Some of the important techniques of coordination are

Correct Answer hierarchy , effective communication , indoctrinationYour Answer hierarchy , effective communication , indoctrination

True/FalseQuestion One needs to se e the big picture.Correct Answer TrueYour Answer True

True/FalseQuestion The 3-needs theory is about motivators in an organization.Correct Answer TrueYour Answer True

True/FalseQuestion Service sector has expanded because of explosion in information technology.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Franchisee stores can be further categorized intoCorrect Answer apparel stores , jewellery stores , footwear storesYour Answer apparel stores , jewellery stores , footwear stores

Multiple Choice Single Answer Question What is event management?Correct Answer Interactive advertisingYour Answer Interactive advertising


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Question What is the core of corporate governance?Correct Answer TrustYour Answer Trust

True/FalseQuestion There are five channels through which corporate governance may bear.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Key ethical principles include the followingCorrect Answer fulfilling commitments , caring and compassion , being accountable for decisionYour Answer fulfilling commitments , caring and compassion , being accountable for decision

Multiple Choice Multiple Answer Question Unethical acts are results of the following factorsCorrect Answer unawareness and insensitivity to issue , faulty reasoning , selfishnessYour Answer unawareness and insensitivity to issue , faulty reasoning , selfishness

True/FalseQuestion An SBU is a relatively independent business unit.Correct Answer TrueYour Answer True


Question Learning organizations must develop a capacity for fast-paced innovation and learn to love what?Correct Answer ChangeYour Answer Change

Multiple Choice Multiple Answer Question The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange areCorrect Answer personal mastery , mental models , shared visionYour Answer personal mastery , mental models , shared vision

Multiple Choice Single Answer Question Who mentioned that everyone has a divine power to face the challenges?Correct Answer VivekanandaYour Answer Vivekananda

Multiple Choice Multiple Answer Question Human beings are classified under different mental conditions such as

Correct Answer restless equilibrium , imperfect equilibrium , perfect equilibriumYour Answer restless equilibrium , imperfect equilibrium , perfect equilibrium

Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what?Correct Answer Network Your Answer Network

True/FalseQuestion Decentralization would not be preferred in large-sized units.Correct Answer FalseYour Answer False

Select The Blank Question Planning ________ risk factors and ________ wasteCorrect Answer anticipatesYour Answer anticipates

Correct Answer eliminatesYour Answer eliminates

Select The Blank Question The need for co-ordination is felt to ________ the ________ of an organizationCorrect Answer integrateYour Answer integrateCorrect Answer activitiesYour Answer activities

Select The Blank Question ________ motivating, supervising, directing, guiding of employees, are ________ of control.

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Correct Answer LeadingYour Answer LeadingCorrect Answer elementsYour Answer elements

Select The Blank Question ________ maintains the ________ between ends and means, outputs and efforts.Correct Answer Control

Your Answer ControlCorrect Answer EquilibriumYour Answer Equilibrium

Select The Blank Question ________ leader believes in helping, ________, protecting, and keeping followers happy?Correct Answer PaternalisticYour Answer PaternalisticCorrect Answer guidingYour Answer guiding

Select The Blank Question Theory X assumes People must be ________ or controlled to do work to achieve ________ Correct Answer coercedYour Answer coercedCorrect Answer objectivesYour Answer objectives

Select The Blank Question Morale generally ________ to esprit de ________.Correct Answer refersYour Answer refersCorrect Answer corpsYour Answer corps

Select The Blank Question ________ services comprise of social and personal services and ________.Correct Answer Consumer Your Answer Consumer Correct Answer hotelsYour Answer hotels

Select The Blank

Question Indian ________ must keep in mind that Indians enjoy ________ for options.Correct Answer retailersYour Answer retailersCorrect Answer scoutingYour Answer scouting

Select The Blank Question An objective of corporate governance is ________ of ________ value.Correct Answer enhancementYour Answer enhancementCorrect Answer shareholder Your Answer shareholder

Select The Blank Question ________ is ________ management doesCorrect Answer managementYour Answer Organization

Correct Answer whatYour Answer what

Multiple Choice Single Answer Question Corporate governance may bear on performance through which of the following?Correct Answer All of theseYour Answer All of these

Multiple Choice Multiple Answer Question The tools and techniques used in the learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge

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True/FalseQuestion Management consultants do not assist implementation.Correct Answer FalseYour Answer False

Select The Blank Question ________ management includes ________ of tools and equipments.Correct Answer Scientific

Your Answer ScientificCorrect Answer StandardizationYour Answer Standardization

Select The Blank Question A ________ faced by the retail business is the ________ aspect.Correct Answer challengeYour Answer challengeCorrect Answer culturalYour Answer cultural

Select The Blank Question ________ should ________ its resources in key areasCorrect Answer SBUYour Answer SBUCorrect Answer ManageYour Answer Manage

True/FalseQuestion Frederick W. Taylor was born before Henry FayolCorrect Answer FalseYour Answer False



Multiple Choice Single Answer Question Without an efficient what can, direction not be fully effective?Correct Answer ControlYour Answer Control

Multiple Choice Multiple Answer Question Various areas of operations in Event Management areCorrect Answer celebrity mangement , high profile weddings, birthday parties , concertsYour Answer celebrity mangement , high profile weddings, birthday parties , Talent search , concerts

Multiple Choice Multiple Answer Question A responsible leader does not limitCorrect Answer discussions , development of alternatives , interactionsYour Answer discussions , development of alternatives , interactions

Multiple Choice Single Answer Question Achieving one’s potential is what type of need?Correct Answer Self-actualizationYour Answer Self-actualization

Select The Blank

Question ________ involves the setting of ________ which will have to prevail in the OrganizationCorrect Answer ObjectivesYour Answer PoliciesCorrect Answer standardsYour Answer standards



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Multiple Choice Single Answer Question What is the meaning of no physical transfer of goods in Service?Correct Answer IntangibilityYour Answer Intangibility

Match The Following


Whose success story has taught us a lesson? Japan Japan

Which King insisted upon setting the goals? Akbar Akbar

Who mentioned that everybody has a divine power to face challenges? Vivekananda Vivekananda

Who was the mentor of Chandragupta Maurya? Kautilya Kautilya

Who popularize Transcendental Meditation? Maharishi Maharishi

True/FalseQuestion Direction should not be a very continuous activity.Correct Answer FalseYour Answer False

True/False

Question Delegation of authority does not allow subordinate to developCorrect Answer FalseYour Answer False


Multiple Choice Single Answer Question Who is called “the Father of Modern Management Theory”?Correct Answer Henry FayolYour Answer Henry Fayol

Multiple Choice Single Answer Question Direction helps facilitate what in the organization?

Correct Answer ChangeYour Answer Change Select The Blank Question ________ corporate governance is ________ to resilient and vibrant capital markets.Correct Answer StrongYour Answer StrongCorrect Answer indispensableYour Answer indispensable

Match The Following


EQ refers to the qualities That mark the people who excel in real life. That mark the people who excel in real life.

Science is proving that EQ more than IQ Underpins many of the best decisions. Underpins many of the best decisions.

Emotional distress shrinks working memory And so diminishes the ability to think clearly. And so diminishes the ability tothink clearly.

self-motivation requires a high level of optimism And persistence despite rejection. And persistence despite rejection.

Empathy involves reading unstated emotional cues Being able to sense what others are feeling Being able to sense what othersare feeling

Multiple Choice Multiple Answer Question Due to liberalization the changes that has taken place can be summarized asCorrect Answer competition , pressure on prices , market revolution

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Your Answer competition , pressure on prices , market revolution

Select The Blank Question Corporate governance should aim at better ________, ________ and accountability.Correct Answer transparencyYour Answer transparencyCorrect Answer ethicsYour Answer ethics

True/FalseQuestion Economic considerations do not affect the choice of span.Correct Answer FalseYour Answer False

Select The Blank Question ________ can be viewed as an extension of ________.Correct Answer DecentralizationYour Answer DecentralizationCorrect Answer delegationYour Answer delegation

Select The Blank Question ________ can defined as the ________ of what is good and right for business.Correct Answer Business EthicsYour Answer Business Ethics

Correct Answer studyYour Answer study

Multiple Choice Single Answer Question Where is the attack on business families coming from?Correct Answer TransnationalsYour Answer Transnationals

Multiple Choice Multiple Answer Question The old control techniques which were used through years areCorrect Answer unity of policies , break-even analysis , budgetary controlYour Answer unity of policies , break-even analysis , budgetary control

Multiple Choice Multiple Answer Question Steps that a whistle blower should take into considerationCorrect Answer stick to facts , consult lawyer , determine the type of wrong

Your Answer stick to facts , consult lawyer , determine the type of wrong


True/FalseQuestion Event management is a modern activity.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Which among the following are barriers to communication?Correct Answer Noise, time and distance , Semantic barriers , Wrong MediumYour Answer Noise, time and distance , Semantic barriers , Wrong Medium

Multiple Choice Single Answer Question What is concerned for the good and right for the society?Correct Answer EthicsYour Answer Ethics

Multiple Choice Multiple Answer Question The important characteristics of direction areCorrect Answer helps utilize capabilities , initiates action , irreplaceable task Your Answer helps utilize capabilities , initiates action , irreplaceable task

Multiple Choice Multiple Answer Question Principles of effective communication would be

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Correct Answer clear in use of language , attentive listening , use of right mediumYour Answer clear in use of language , attentive listening , use of right medium

True/FalseQuestion The objective of paternalistic leadership to help, guide, protect followers.Correct Answer TrueYour Answer True


PPM assgnMultiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous


Multiple Choice Multiple Answer Question The features of art is as followsCorrect Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity

Multiple Choice Multiple Answer Question Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of organized knowledge , establishes cause and effect relationship

True/FalseQuestion Management is conditionalCorrect Answer FalseYour Answer True

True/False

Question Science is a body of organized knowledge.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Who formulated the l4 Principles of Management?Correct Answer Henry FayolYour Answer Henry Fayol

Multiple Choice Multiple Answer Question Some of the popular forecasts areCorrect Answer demand forecast , sales forecastYour Answer demand forecast , sales forecast

Multiple Choice Multiple Answer Question A vision statement should have the following componentsCorrect Answer ability to inspire people , achievable , precise and objective

Your Answer ability to inspire people , achievable , precise and objective

True/FalseQuestion Drucker emphasized an MBO philosophy for self-helpCorrect Answer FalseYour Answer True

Match The Following


Control Standard Design

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Measurement Performance Performance

MotivatingEmployeesEmployees

DeviationsAction Standard

Flexible Design Action

Multiple Choice Single Answer Question What does control set up for the organization?Correct Answer StandardsYour Answer Standards

True/FalseQuestion Necessary rigidity is required in the control design.Correct Answer FalseYour Answer True

True/FalseQuestion Control has to be flexible.Correct Answer TrueYour Answer True

True/False

Question Control helps management in knowing which department needs less attention.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question By creating independent units what can be done to the need for coordination?Correct Answer ReducedYour Answer Reduced

Multiple Choice Single Answer Question What does coordination do to corporate and individual goals?Correct Answer HarmonizesYour Answer Harmonizes

True/FalseQuestion Under planning targets of each department need not be compared with targets of all other departments.

Correct Answer FalseYour Answer True Multiple Choice Multiple Answer Question The different leadership styles areCorrect Answer Autocratic , democratic , laissez - faireYour Answer Autocratic , democratic , laissez - faire

Multiple Choice Multiple Answer Question Some of the traits of leaderships are as followsCorrect Answer emotional stability , communication skill , knowledge of human relationsYour Answer emotional stability , communication skill , knowledge of human relations

Multiple Choice Multiple Answer Question Under hard boiled type of autocratic leadership, the employees tend to becomeCorrect Answer qresentful , uarrelsomeYour Answer qresentful , uarrelsome

Multiple Choice Single Answer Question Which need includes the basic human needs of food, clothing and shelter?Correct Answer Physiological needsYour Answer Social affiliation need

Multiple Choice Multiple Answer Question Some of the general motivators areCorrect Answer job security , freedom at workplace , interesting work Your Answer job security , freedom at workplace , interesting work


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Question Many organizational problems have their root cause in what?Correct Answer MisunderstandingsYour Answer Misunderstandings

Multiple Choice Multiple Answer Question The different types of psychological barriers to communication will beCorrect Answer ego , status consciousness , closed mindYour Answer ego , status consciousness , closed mind

Multiple Choice Multiple Answer Question The functional management challenges in service sector areCorrect Answer human resource , marketing and advertising , finance and taxationYour Answer human resource , marketing and advertising , finance and taxation

Multiple Choice Single Answer Question What proportion is the organized sector of the retail market?Correct Answer 2 %Your Answer 2 %

True/FalseQuestion Mass activities have started in modern times .Correct Answer FalseYour Answer True


Question Corporate Governance is the term given to which practices?Correct Answer ManagementYour Answer Management


Multiple Choice Single Answer Question What is an independent business with a coherent set of products, strategies, and objectives, calledCorrect Answer Strategic Business UnitYour Answer Strategic Business Unit

True/FalseQuestion EQ was first brought to attention by Benott Simon .

Correct Answer FalseYour Answer False Match The Following


Tatas Indian Hotels BPL

Nambiars BPL Bombay Dyeing

Nulsi Wadia Bombay Dyeing Indian Hotels

Azeem Premji Wipro Wipro

SinghaniasRaymonds Raymonds

Multiple Choice Single Answer Question What is the role of management consultants?Correct Answer All of theseYour Answer Only a and b

Select The Blank Question ________ is a scientific process of looking ________, which is based on past performanceCorrect Answer ForecastingYour Answer ForecastingCorrect Answer forwardYour Answer forward

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Select The Blank Question ________ is crucial to an organisaton’s ________.Correct Answer DirectingYour Answer DirectingCorrect Answer successYour Answer success

Select The Blank

Question Control through the ________ information will enable proper ________ of plans.Correct Answer feedback Your Answer feedback Correct Answer implementationYour Answer implementation

Select The Blank Question Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are

committed to.Correct Answer directionYour Answer directionCorrect Answer objectivesYour Answer objectives

Select The Blank Question The higher the ________ level of the employee, the lower the ________ satisfaction.Correct Answer educational

Your Answer educationalCorrect Answer jobYour Answer job

Select The Blank Question ________ is concerned with what is Good and right for ________.Correct Answer EthicsYour Answer EthicsCorrect Answer societyYour Answer society

Select The Blank Question Make sure to follow the proper ________ in reporting the ________.Correct Answer GuidelinesYour Answer GuidelinesCorrect Answer wrongdoing

Your Answer wrongdoing Select The Blank Question An ________ is a Group of related ________ Correct Answer SBUYour Answer SBUCorrect Answer businessesYour Answer businesses

Select The Blank Question Emotional ________ is the Realization to ________.Correct Answer intelligenceYour Answer intelligenceCorrect Answer senseYour Answer Purpose


Question The aspects of corporate governance areCorrect Answer attracting public attention , indispensable , trustYour Answer attracting public attention , indispensable

Select The Blank Question With ________ and government regulations, moving ahead requires ________ like Joint VenturesCorrect Answer globalizationYour Answer globalizationCorrect Answer strategiesYour Answer strategies

Select The Blank

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Question Organizations where people continually expand their ________ to create results are called ________ Correct Answer capacityYour Answer capacityCorrect Answer Learning organizationsYour Answer Progressive organization

Multiple Choice Single Answer Question Which among the following are the functions of board of directors?

Correct Answer All of the aboveYour Answer All of the above


Question Whose behavior does control guide and integrate?Correct Answer EmployeesYour Answer Employees

Multiple Choice Multiple Answer Question Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of organized knowledge , establishes cause and effect relationship

Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will includeCorrect Answer ideation , encoding , transmission

Your Answer ideation , encoding , response , transmission

True/FalseQuestion Management is conditionalCorrect Answer FalseYour Answer True

Multiple Choice Single Answer Question What is the keynote of Indian thought?Correct Answer BalanceYour Answer Balance

Multiple Choice Single Answer Question One of the popular forecasts is?Correct Answer DemandYour Answer Demand

Multiple Choice Multiple Answer Question Few of the ethical concepts are stated as under Correct Answer ethical subjectivism , ethical relativismYour Answer ethical subjectivism , ethical relativism

Multiple Choice Multiple Answer Question It is agreed that control is vital to an organization due to the following reasonsCorrect Answer positive impact , detection of weaknesses , proper implementation of plansYour Answer positive impact , detection of weaknesses , proper implementation of plans

Multiple Choice Multiple Answer Question The aspects of corporate governance areCorrect Answer attracting public attention , indispensable , trustYour Answer attracting public attention , indispensable


Question To be called an SBU, a business unit must meet specific criteriaCorrect Answer have definable group of competitors , have its own mission , prepare its own integrated plansYour Answer have definable group of competitors , have its own mission , prepare its own integrated plans

Select The Blank Question ________ can be viewed as an extension of ________.Correct Answer DecentralizationYour Answer delegationCorrect Answer delegationYour Answer Decentralization


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Question Internal coordination will be coordination betweenCorrect Answer branch offices , workers and managers , coordination with employees of same dept.Your Answer branch offices , workers and managers , coordination with employees of same dept.


Challenge faced by the retail business Looking beyond priceLooking beyond price

Brands are no longer products They are associated with life styles and people’s aspirations They are associated with lifestyles and people’s aspirations

Obstacle to retail development in India Expensive supply chains Expensive supply chains

A favorable factor which will help the further development of retail sector in India Awareness being created by satellite TVchannels about global products. Awareness being created by satellite TV channels about global products.

An average Indian buying habit Prefer to pay in cash Prefer to pay in cash

Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companiesCorrect Answer 26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. boardYour Answer 26% equity participation , can affect only special resolutions , cannot appoint majority directors on the co. board


Sniffing Flavor Flavor

De merger Downsizing Downsizing

Consultants Advisors Advisors

Mergers Acquisitions Acquisitions

Trendy GlamorousGlamorous

Select The Blank Question A consultant should have ________ of travel ________ the globe.

Correct Answer tenacityYour Answer tenacityCorrect Answer acrossYour Answer across

Select The Blank Question ________ the insurance ________ and forecasting Insurable population is must.Correct Answer PlanningYour Answer PlanningCorrect Answer productYour Answer product

Select The Blank Question ________ is a ________ processCorrect Answer ManagementYour Answer ManagementCorrect Answer continuous

Your Answer continuous

PPM assgnMultiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ?Correct Answer Order Your Answer Order

True/FalseQuestion MBO method has been evolved by Peter Drucker (1955).Correct Answer TrueYour Answer True

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Select The Blank Question The term ________ refers to a specific administrative directive prescribing the sequential manner in which a

repetitive activity is to be initiated and completed in a goal - oriented manner.Correct Answer procedureYour Answer procedure

Multiple Choice Single Answer Question Whose feelings and difficulties should the manager know for direction to become effective ?Correct Answer SubordinatesYour Answer Subordinates

True/FalseQuestion In delegation a superior transfer some duties and responsibilities to his subordinates.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Under the disadvantages of strategic business units what is that which is difficult to maintain in its uniformity?Correct Answer Corporate image

Your Answer Corporate image Select The Blank Question A superior should always establish a ________ control so that his subordinates report to him periodically.Correct Answer Feedback Your Answer Feedback

Multiple Choice Multiple Answer Question Principles of effective delegation are:Correct Answer Train the subordinates , Reward delegation , Appropriate reporting systemYour Answer Train the subordinates , Reward delegation , Appropriate reporting system


Multiple Choice Multiple Answer Question Unethical acts are results of the following factors:Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoningYour Answer unawareness and insensitivity to issues , selfishness , faulty reasoning


Select The Blank Question To solve the HR issues, one of the remedy is to emphasis on overall ________ development through training

and exposure.Correct Answer PersonalityYour Answer Professional


Multiple Choice Multiple Answer Question The various tools for corporate governance areCorrect Answer audit , professionalism , proper functioning of the boardYour Answer audit , professionalism , proper functioning of the board

True/FalseQuestion Economic consideration do not affect the choice of span.

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Multiple Choice Single Answer Question To become a successful consultant, name the skill requiredCorrect Answer negotiationYour Answer negotiation

Select The Blank Question ________ says you are the product of your past and you are bound by past activities.Correct Answer Law of destinyYour Answer Law of Karma





Multiple Choice Multiple Answer Question The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process


Multiple Choice Multiple Answer Question The old control techniques which were used through years areCorrect Answer Unity of policies , break-even analysis , budgetary control

Your Answer Unity of policies , current date analysis , break-even analysis

Multiple Choice Single Answer Question Name the need under the level of hierarchy which has the highest potency and a person who lacks basic

necessities of life will primarily be motivated by such needsCorrect Answer physiologicalYour Answer physiological



Select The Blank Question The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public attention



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Question Name one of the disadvantages of strategic business unitsCorrect Answer Distortion of informationYour Answer Distortion of information


Select The Blank Question Maharishi Institute of Management has ________ centres in India and abroad.Correct Answer 18Your Answer 20



listed asCorrect Answer Absenteeism , No. of accidents , GrievancesYour Answer Absenteeism , No. of accidents , Grievances

Multiple Choice Single Answer Question The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only,

this is because of itsCorrect Answer 81% penetrationYour Answer 81% penetration




Knowledge based decision-making. Instead of intuition Instead of intuition

Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance

Management can be applied everywhere Management is universal Management is universal

Management is dynamic Changes as per time Changes as per time

Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager

Multiple Choice Multiple Answer Question The general management challenges faced by the service sector are

Correct Answer Communicating the concept , Differentiating factors , Revenue modelYour Answer Communicating the concept , Differentiating factors , Revenue model

Multiple Choice Single Answer Question One of the internal environment factors that influences management isCorrect Answer PlaceYour Answer Location


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Multiple Choice Multiple Answer Question The key management processes in the learning organizations would beCorrect Answer competitor analysis , performance measurement , capability planningYour Answer competitor analysis , performance measurement , capability planning

Multiple Choice Single Answer Question Management is said to be the combination of three factors, arts, science and the third is

Correct Answer professionYour Answer profession True/FalseQuestion Taj Mahal are living symbols of 'creation and result of management practices'.Correct Answer TrueYour Answer True

True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer FalseYour Answer False

True/FalseQuestion Ethics of statute tries to explore the traits which help the person to lead a life that is satisfying from an ethical

point of view.Correct Answer False








Select The Blank Question ________acts are done willfully and not by chance.Correct Answer VirtuousYour Answer Virtuous

True/FalseQuestion A budget as a plan of statement of expected results is expressed in numerical terms.Correct Answer TrueYour Answer True

Select The Blank

Question Learning organizations are adaptive to their________environmentCorrect Answer externalYour Answer external


True/FalseQuestion The theory of Bureaucracy was first propounded by Henry L.Gantt.Correct Answer False

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Your Answer False Multiple Choice Single Answer Question What would be the percentage of equity participation under the rules governing foreign companies?Correct Answer 0.26Your Answer 0.26


Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can belisted asCorrect Answer Absenteeism , No. of accidents , GrievancesYour Answer Absenteeism , No. of accidents , Grievances


Management Creative Creative

Professional Manager Dynamic Dynamic

Art Skill Skill

Code of Conduct Profession Profession

Predictive Power Science Science

Select The Blank Question Consultants must conduct diagnosis to redefine ________.Correct Answer ProblemYour Answer Problem








of emotions as a source of Correct Answer information , trust , human energyYour Answer human energy , information , trust

Multiple Choice Multiple Answer Question Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General InsuranceYour Answer LIC , Oriental Insurance , Allianz AG


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Question Management is the combination of Arts, Science andCorrect Answer ProfessionYour Answer Profession

Multiple Choice Multiple Answer Question The old control techniques which were used through years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , current date analysis , break-even analysis

Multiple Choice Multiple Answer Question The different factors that affect morale areCorrect Answer supervision received , nature of work , employees occupational levelYour Answer supervision received , nature of work , employees occupational level







Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in

retail?Correct Answer proximity of marketsYour Answer proximity of markets

True/FalseQuestion The contribution of the service sector to the employment generation has been proportionate.Correct Answer FalseYour Answer True

True/False

Question Positive morale definitely influences the productivity of a group and reduces the amount of supervisionnecessary for the desired output.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Some of the management functions mentioned by Henry Fayol are:Correct Answer Planning , Control , Co-ordinationYour Answer Planning , Control , Co-ordination

Multiple Choice Multiple Answer Question Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changesYour Answer govt. policies , organisational policies , market changes

Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization.

Correct Answer countryYour Answer country


Select The Blank Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better

communication.Correct Answer Listening

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Your Answer Communicating Multiple Choice Single Answer Question One of the internal environmental factors that influences management isCorrect Answer placeYour Answer place

True/False

Question Being self-motivated requires a high level of optimism.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Name the physical aspects of an enterprise.Correct Answer Name , Location , AddressYour Answer Manpower , Location


intelligence.

Correct Answer Leader Your Answer Entrepreneur



Select The Blank Question The ________ principle, which is the inherent process in organization through which authority, the antecedent

co-coordinative principle, permeates the entire organized structure.

Correct Answer Scalar Your Answer Scalar Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria such asCorrect Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated


Multiple Choice Single Answer Question It is said that 'Delegation is the key to control' andCorrect Answer information is guide to controlYour Answer information is guide to control


and work”?




Select The Blank Question International ________ is an integral part of many successful consultancies.Correct Answer Exposure

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Your Answer Service True/FalseQuestion A wisdom worker is one who focuses on self-control.Correct Answer TrueYour Answer True


Question There are six methods of giving orders, like mutual effort, open order, volunteers the other three areCorrect Answer Command, power, suggestionYour Answer Command, request, suggestion

Multiple Choice Single Answer Question What is it that can be described as a readiness to co-operate warmly in the task and purposes of a given group

organisation.Correct Answer MoraleYour Answer Co-ordination



Multiple Choice Single Answer Question Name one of the factors that govern the span of management.Correct Answer Type of work Your Answer Type of work



Match The Following






Select The Blank Question ________, weakness, threats, opportunities are the long form SWOT analysis.Correct Answer strengthYour Answer strength




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Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others , the experiences of people , the demands of the customer

Select The Blank Question Training your subordinate means ________ them.Correct Answer MotivatingYour Answer Motivating

Multiple Choice Single Answer Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'.Correct Answer DaleYour Answer Dale

Multiple Choice Multiple Answer Question Some of the public insurance companies areCorrect Answer Oriental Insurance , General Insurance , LICYour Answer LIC , Oriental Insurance , General Insurance



Question Name the type of organizations where people continually expand their capacity to create resultsCorrect Answer learning organizationsYour Answer learning organizations

Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Technology upgradation , Raising their capital , Appoint professional manager

Multiple Choice Single Answer Question The philosophy of Vedanta is compared to which animal in the dream of the person, who wakes the dreamer



Question Shareholders activism and shareholder democracy continue to remain myths in India. What should be givenserious thought?Correct Answer postal ballot systemYour Answer postal ballot system





Question A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-ordination , provides good standard for the manage

Select The Blank Question The Aditya Birla Group has an insurance tie up with________of Canada.Correct Answer Sun LifeYour Answer Sun Life


and work”?

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True/FalseQuestion Gita has nothing to do with leadership in managementCorrect Answer FalseYour Answer False

Select The Blank Question Modern Indian thought on management has its root in the ancient Indian Philosophy of ________.Correct Answer VedantaYour Answer Vedanta


Multiple Choice Multiple Answer Question Elements of effective control areCorrect Answer Understandable , Corrective , FlexibleYour Answer Understandable , Corrective , Flexible

Multiple Choice Single Answer Question Indians like to be served

Correct Answer preferably by the same salesman every timeYour Answer preferably by the same salesman every time






Exclusive retail ing Apparel retailing stores Apparel retailing stores

Retailing category based on shop area/location High street stores High street stores

Multiple Choice Single Answer Question Delegation is required in which type of organization?Correct Answer All type of organizationsYour Answer All type of organizations

True/FalseQuestion MBO method has been evolved by Peter Drucker (1955).Correct Answer True

Your Answer True Multiple Choice Single Answer Question As organizations increase their products, market diversity etc, for what type of people does the demand

increase?Correct Answer General ManagersYour Answer General Managers


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Multiple Choice Multiple Answer Question Fredrick Winslow Taylor's Mechanism of scientific management includes,Correct Answer Scientific task setting , Planning task setting , Standardization of toolsYour Answer Scientific task setting , Planning task setting , Standardization of tools

True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.

Correct Answer FalseYour Answer False Multiple Choice Multiple Answer Question Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Method study



Multiple Choice Single Answer Question What is possible to enforce among workers when morale is high and when they are given participating

opportunities

Correct Answer Self-disciplineYour Answer Self-discipline

Multiple Choice Single Answer Question An Indian consumer isCorrect Answer one of the most diverse and demandingYour Answer one of the most diverse and demanding

True/FalseQuestion Standard Batteries is a flagship company of the Thapar Group.Correct Answer FalseYour Answer False

Select The Blank Question The retailing sector in India has been quite________.Correct Answer staid and boring

Your Answer staid and boring True/FalseQuestion Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer FalseYour Answer False

Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________.Correct Answer recognitionYour Answer recognition

Select The Blank Question Services need efficient________, transport roads and power just as much as industry and agriculture.Correct Answer telecomYour Answer telecom

True/FalseQuestion Poverty is an asset of the insurance sector.Correct Answer FalseYour Answer False


Select The Blank Question Maharishi Institute of Management has ________ centres in India and abroad.

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Correct Answer 18Your Answer 18

Multiple Choice Single Answer Question What type of industry is consultingCorrect Answer Knowledge

Multiple Choice Single Answer Question Which Indian pharma company has recently started an SBU?Correct Answer Ranbaxy

Select The Blank Question ________is a tool for corporate governance.Correct Answer communication Multiple Choice Single Answer Question What does control maintain between output and effort?Correct Answer Equilibrium

True/FalseQuestion Horizontal co-ordination takes place sideways.Correct Answer True

Match The FollowingQuestion Correct Answer

Who is the father of the three-needs theory? McClelland

Who discovered the Expectancy theory? Vroom

What is a basic need? FoodWhat is an esteem need? Self-esteem

Who propounded Theory X? McGregor


Question The non-financial type of motivators would beCorrect Answer encouragement , freedom , recognition

Select The Blank Question New companies feel that________is the mostappropriate type of alliance.Correct Answer Joint-venture

Multiple Choice Single Answer Question What is that the consultant must be able to recogniseabout the client's future needs ?Correct Answer Vision Select The Blank Question Learning organizations are adaptive to

their________environmentCorrect Answer external


Vipassana MeditationVisionary MissionaryKnowledge Worker Wisdom Worker

Tamas Rajas

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Karma Destiny

Select The Blank Question Event ________ has various ________ opportunities.Correct Answer managementCorrect Answer Career

Multiple Choice Multiple Answer Question Some of the public insurance companies areCorrect Answer LIC , Oriental Insurance , General Insurance

Multiple Choice Multiple Answer Question Fedrick Winslow Taylor's Mechanism of ScientificManagement includesCorrect Answer scientific task setting , planning the task ,standardization of tools and equipments

Select The Blank Question Under the principles of effective delegation, it issaid that never delegate and ________.Correct Answer Disappear

Select The Blank Question The higher the ________ level of the employee, thelower the ________ satisfaction.Correct Answer educationalCorrect Answer job

Multiple Choice Single Answer Question Who said, "Management is management of Men, Money,Machinery Materials and Information?"Correct Answer Anonymous

Select The Blank Question ________ is the result of human limitation to the

span of management.Correct Answer Delegation

Multiple Choice Single Answer Question Learning organizations must possess what type of culture?Correct Answer Learning

Select The Blank Question A ________ faced by the retail business is the

________ aspect.Correct Answer challengeCorrect Answer cultural

Multiple Choice Multiple Answer Question The different A's of the service sector areCorrect Answer acceptability , awareness , availability

Multiple Choice Multiple Answer Question Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economicchanges

True/FalseQuestion the heart of administration is the directing function.

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Correct Answer True True/FalseQuestion Service denotes physical transfer of goods.Correct Answer False

True/False

Question For effective control, different departments shouldhave uniform systems of control.Correct Answer False

Multiple Choice Single Answer Question As organizations increase their products, marketdiversity etc, for what type of people does the demand increase?Correct Answer General Managers

Multiple Choice Multiple Answer Question The objective in corporate governance areCorrect Answer shareholders value maximization , growth , stability


Question Name the department which plays a major role indeveloping a learning organizationCorrect Answer MIS

Multiple Choice Multiple Answer Question Communication barriers in the internationalenvironment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer Question What criterion is that which the SBU must meet whichis neither too large nor too small?Correct Answer Proper size


Multiple Choice Multiple Answer Question The old control techniques which were used throughyears areCorrect Answer unity of policies , break-even analysis , budgetarycontrol

Select The Blank Question Individuals have different ________ of managementcategories such as democratic, ________, bureaucratic, etc.Correct Answer stylesCorrect Answer autocratic

True/FalseQuestion Economic considerations do not affect the choice of span.Correct Answer False

Multiple Choice Single Answer Question How many event management companies are there in Pune?Correct Answer 215

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True/FalseQuestion Developing effective control is one of the weaknessesof MBOCorrect Answer False


Question The summary of important trends in retailing areCorrect Answer market concentration , global players vs. local players , non store retailing

Multiple Choice Single Answer Question Who is the father of Intelligence Quotient ?Correct Answer Alfred Bennet

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have

brought about the following facts

Correct Answer they prefer to pay in cash , they like to touch andfeel the merchandise , they want attention to be given to all membersof their group

Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer Transnationals

Select The Blank Question Direction is a ________ function performed by all themanagers at all levels of the organisation.

Correct Answer managerial

Multiple Choice Multiple Answer Question In the insurance sector the rules governing Indian

companies are

Correct Answer min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in non-insurance and non-life as single entity

True/FalseQuestion Development of the retail sector requires a slowchange in our mindset.Correct Answer True

True/FalseQuestion Succession planning is not a function of the Board of Directors.Correct Answer False

True/FalseQuestion Indian business families are still avoiding jointventures and tie-ups.Correct Answer False

Multiple Choice Multiple Answer Question Retailing categories based on ownership arrangementwould beCorrect Answer Super Markets , Consumer Durables Stores ,

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Departmental Stores



Question What criterion is that which the SBU must meet which is neither too large nor too small?Correct Answer Proper sizeYour Answer Proper size

True/FalseQuestion Emotional distress shrinks working memory.Correct Answer TrueYour Answer True


True/FalseQuestion Before 1990, Global players were allowed to enter and operate in Indian Market.Correct Answer False

Your Answer False Multiple Choice Single Answer Question Name the department which plays a major role in developing a learning organizationCorrect Answer MISYour Answer MIS


Select The Blank Question Managerial function of control is the ________ and correction of performance of various activities.Correct Answer measurementYour Answer measurement

True/FalseQuestion Lower level managers need EQ most.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor



Question A business unit must meet specific criteria, if it wants to be called an SBU. These areCorrect Answer Definable group of competitorsYour Answer Definable group of competitors

Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Grievances , Expensive device


in 1981.

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True/FalseQuestion According to Swami Vivekananda people have intuition or sacred power to face difficult task.Correct Answer TrueYour Answer True

True/FalseQuestion Anybody can become a manager Correct Answer TrueYour Answer False

Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such as

Correct Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach



Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may

behave with and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training


Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and market , Facilitating developmentof General Managers

Your Answer Quick response to environmental changes , Increased focus on products and market , Facilitating developmentof General Managers

Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Vilfredo Pareto , Elton Mayo



Fundamental functions of management Planning, organizing, actuating and controlling Management is an economic

organ of industrial society

Characteristic of management Management is an endeavour to achieve the pre-determined objectives Planning, organizing,actuating and controlling

Scope of managementManagement is an inter-disciplinary approach Management is an endeavour to achieve the pre-determined objectives


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Your Answer True Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governsCorrect Answer drives , impulses , feelingsYour Answer drives , impulses , feelings


Question David C Mc Celland identified three motives those areCorrect Answer Affiliation , Power , AchievementYour Answer Affiliation , Power , Achievement

Multiple Choice Single Answer Question Why do ethical problems result in dilemmas for managers?Correct Answer because of the conflict between economic performance and social performanceYour Answer because of the conflict between economic performance and social performance

True/FalseQuestion The essence of MBO is mutual consultation, mutual understanding and self-motivation to work as a part of the

team to achieve objectives.Correct Answer TrueYour Answer False

Multiple Choice Single Answer Question Span of management depends upon the ability of whom?

Correct Answer EmployeesYour Answer Environment



Multiple Choice Single Answer Question Science is a body of which type of Knowledge?Correct Answer Organized

Your Answer Organized Select The Blank Question Learning from mistakes is often more powerful than learning from________.Correct Answer SuccessYour Answer Experience





Multiple Choice Multiple Answer Question The old control techniques which were used through years are

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Correct Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , break-even analysis , budgetary control

Multiple Choice Multiple Answer Question The names of the experts who have given recent contribution to management are:Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker Your Answer William Ouchi , Elton Mayo , W.Edward Deming , Peter F.Drucker






True/FalseQuestion Professional management signifies separation of ownership and managementCorrect Answer True

Your Answer True Select The Blank Question One of the fears family owned businesses fear is the successful planning to the get the right person after the

business ________.Correct Answer Pioneer Your Answer Pioneer

Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture

Multiple Choice Single Answer Question Management is the combination of Arts, Science andCorrect Answer Profession

Your Answer Profession True/FalseQuestion Science is a body of organized knowledge.Correct Answer TrueYour Answer True


Multiple Choice Single Answer Question The share of services in GDP changes with the economic cycle. A cyclical upturn would thus result inCorrect Answer Resource allocation away from the service sector Your Answer Resource allocation towards the manufacturing sector




individuals working in groups can perform efficiently and effectively towards the attainment of gr

134












Multiple Choice Multiple Answer Question Name the various characteristics of science

Correct Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power


Select The Blank Question Closed mind, attitudes, ego, status, consciousness are ________ barriers.Correct Answer PsychologicalYour Answer Psychological

Select The Blank Question The statement "We sell for Less" is deliberately ambiguous, it raises the question; 'Less than what', this is called

as, ________ to communication.

Correct Answer Semantic barrier Your Answer Semantic barrier Select The Blank Question Actuary is one who specializes in the________of insurance.Correct Answer mathematicsYour Answer mathematics


Multiple Choice Single Answer Question What can act as a self-regulation enabler?Correct Answer AuditYour Answer Audit



True/False

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Question Learning organizations should be adaptive to their internal environment.Correct Answer FalseYour Answer True

Select The Blank Question Profiting both qualitatively and quantitatively the competencies of the organization is called________planningCorrect Answer capabilityYour Answer capability



and trust

Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization areCorrect Answer additional customer groups , faster market groups , falling trade barriersYour Answer additional customer groups , faster market groups , falling trade barriers

Multiple Choice Single Answer Question Who introduced Emotional Quotient in the book emotional intelligence ?Correct Answer Daniel GolemanYour Answer Daniel Goleman









Multiple Choice Single Answer Question Which kind of approach did Fayol contributed to the management literature?Correct Answer FunctionalYour Answer Managerial

True/FalseQuestion Federick W.Taylor is referred to as 'father of modern management theory'.Correct Answer FalseYour Answer False


True/False

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Question Robert Owen was a railroad builder in America.Correct Answer FalseYour Answer False




Multiple Choice Single Answer Question What type of industry is consultingCorrect Answer KnowledgeYour Answer Knowledge


Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Flexible


Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Time Consuming , Expensive device , Heavy cost of planning

Multiple Choice Multiple Answer Question The process of forecasting is based on

Correct Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance






True/False

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Multiple Choice Single Answer Question What constitutes the life-spark of an enterprise ?Correct Answer DirectingYour Answer Directing

Multiple Choice Multiple Answer Question Few of the benefits of direction areCorrect Answer ensures stability and balance , secures employees co-operation , facilitates change in organisationYour Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation

Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer controllingYour Answer controlling


Question Budgetary control involves budgets such asCorrect Answer sales , production , cashYour Answer sales , production , cash

Multiple Choice Single Answer Question According to Abraham Maslow, human needs can be classified into how many typesCorrect Answer FiveYour Answer Five

Multiple Choice Single Answer Question One of the causes of low morale would beCorrect Answer No delegation of authorityYour Answer No delegation of authority


Multiple Choice Single Answer Question This is one of the good control system where the system should confirm to the nature and needs of the activity

or position sought to be controlledCorrect Answer SuitabilityYour Answer Flexible

Multiple Choice Multiple Answer Question Name the following topics that gives an idea about the concept of organizing.Correct Answer Decentralization , Staffing process , Span of managementYour Answer Staffing process

Multiple Choice Single Answer Question Before calling a consultant what is it that companies must prepareCorrect Answer Check listYour Answer Report



method of grouping the businessYour Answer the fact that each SBU has its own CEO , a scientific method of grouping the business

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Select The Blank Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former.Correct Answer AuthorityYour Answer Authority

True/FalseQuestion The strategic factor in social integration is the development and selection of leaders.Correct Answer True

Your Answer True Multiple Choice Single Answer Question It is one of the good control system which not only points out the deviations but also pinpoints them where they

are important to its operations isCorrect Answer Focus on strategic pointsYour Answer Focus on strategic points

Multiple Choice Single Answer Question Communication is a two way process, it starts withCorrect Answer Communicator Your Answer Communicator


structural and institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.

Your Answer decision making


Ethical Subjectivism Right or wrong depends on Ethical Principles Ethical principle

Respect for human dignity Ethical principle Good and right for the society

Disclose what an employee thinks to be wrongdoing Whistle blowing Right or wrong depends on Ethical Principles



Question At which levels of the organization does management exist?Correct Answer Top-levelYour Answer Top-level


involved.Correct Answer FalseYour Answer False

True/FalseQuestion It is said that always lines of communication should be open.Correct Answer TrueYour Answer False

Multiple Choice Multiple Answer Question A procedure has the following advantages

Correct Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer provides good standard for the manage

Multiple Choice Multiple Answer Question The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer reframing knowledge

Multiple Choice Single Answer Question Which of the options mentioned below would be categorized as a Franchisee store?Correct Answer Footwear storesYour Answer Super Markets

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Select The Blank Question The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public trust

Multiple Choice Multiple Answer Question Services are defined as the art and science of managing

Correct Answer the expectations of others , the experiences of people , the demands of the customer Your Answer people and their resources

Select The Blank Question Scientists claim that there is a genetic component as well as ________ component.Correct Answer an additionalYour Answer an additional


and exposure.Correct Answer PersonalityYour Answer Personality

Multiple Choice Multiple Answer Question The key management processes in the learning organizations would beCorrect Answer competitor analysis , performance measurement , capability planning

Your Answer environment


Multiple Choice Multiple Answer Question Rules offer a definite direction to the planning process, they are also names asCorrect Answer specific , rigid , non-flexibleYour Answer rigid

True/FalseQuestion Successful consultants must be foreign culture savvy.Correct Answer TrueYour Answer True

Select The Blank Question Managers should be effective ________ so that they may influence the activities of subordinates without

dissatisfying them.Correct Answer leadersYour Answer leaders

Multiple Choice Multiple Answer Question The different factors that affect morale areCorrect Answer supervision received , nature of work , employees occupational levelYour Answer employees occupational level



True/FalseQuestion Board members should have an independent sense of judgment.Correct Answer TrueYour Answer False

Select The Blank

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Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________.

Correct Answer scientificYour Answer strategic

Multiple Choice Single Answer Question What did chanakya write ?Correct Answer Arthashastra

Your Answer Arthashastra True/FalseQuestion In principle the chairman and the CGO have the same role to play.Correct Answer FalseYour Answer False


Match The Following


DelegationThis means to give, offer, confer and allot a major part to subordinates This means to give, offer, confer and allot amajor part to subordinates

Span of management It is based on the manager of average ability It is viewed as an extension of delegation

Decentralization It is viewed as an extension of delegation It is based on the manager of average ability

Organizing It is considered as a process, or any activity It is considered as a process, or any activity

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit

and ________ of people for a common purpose.Correct Answer togethernessYour Answer confidence

Select The Blank Question The retailing sector in India has been quite________.

Correct Answer staid and boringYour Answer rapid as a boon Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Grievances

Multiple Choice Single Answer Question Who is the person you have to give importance under the company's checklist before making call to the

consultant.Correct Answer EmployeesYour Answer Employees

Multiple Choice Single Answer Question The contribution of the service sector to GDP has been less than proportionate toCorrect Answer employment

Your Answer industry Multiple Choice Multiple Answer Question The various tools for corporate governance areCorrect Answer audit , professionalism , proper functioning of the boardYour Answer audit , proper functioning of the board


141



True/FalseQuestion Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer False

Multiple Choice Multiple Answer Question The names of the experts who have given recent contribution to management are:Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker

Your Answer Peter F.Drucker



intelligence.Correct Answer Entrepreneur Your Answer Worker

Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous


Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ?Correct Answer Order Your Answer Order

True/FalseQuestion MBO method has been evolved by Peter Drucker (1955).Correct Answer TrueYour Answer True

True/False

Question Control techniques affect the degree of decentralization.Correct Answer TrueYour Answer True

Select The Blank Question The term ________ refers to a specific administrative directive prescribing the sequential manner in which a

repetitive activity is to be initiated and completed in a goal - oriented manner.Correct Answer procedureYour Answer procedure

Multiple Choice Single Answer Question Whose feelings and difficulties should the manager know for direction to become effective ?Correct Answer SubordinatesYour Answer Subordinates

True/FalseQuestion In delegation a superior transfer some duties and responsibilities to his subordinates.


Multiple Choice Single Answer Question Under the disadvantages of strategic business units what is that which is difficult to maintain in its uniformity?Correct Answer Corporate imageYour Answer Corporate image


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Multiple Choice Single Answer Question What did chanakya write ?

Correct Answer ArthashastraYour Answer Arthashastra Multiple Choice Multiple Answer Question Unethical acts are results of the following factors:Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoningYour Answer unawareness and insensitivity to issues , selfishness , faulty reasoning



and exposure.Correct Answer Personality

Your Answer Professional Select The Blank Question Producer services are trade,________communication and financial services.Correct Answer transportYour Answer transport




Select The Blank Question ________ says you are the product of your past and you are bound by past activities.Correct Answer Law of destinyYour Answer Law of Karma



Question Some managements who are very much intimated by consulting firms, what are they likely to looseCorrect Answer ConfidenceYour Answer Confidence

True/FalseQuestion Learning from mistakes is often more powerful than learning from success.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental Process

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Your Answer Involves Rationality , Involves Commitment , Involves Mental Process



Question The old control techniques which were used through years areCorrect Answer Unity of policies , break-even analysis , budgetary controlYour Answer Unity of policies , current date analysis , break-even analysis

Multiple Choice Single Answer Question Name the need under the level of hierarchy which has the highest potency and a person who lacks basic

necessities of life will primarily be motivated by such needsCorrect Answer physiologicalYour Answer physiological


Multiple Choice Multiple Answer Question Budgetary control involves budgets such as

Correct Answer sales , production , cashYour Answer sales , production , cash



Multiple Choice Single Answer Question Name one of the disadvantages of strategic business unitsCorrect Answer Distortion of information

Your Answer Distortion of information Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self-confidence , Lack of professional managementYour Answer Right successor , Stumbling self-confidence , Lack of professional management

Select The Blank Question Maharishi Institute of Management has ________ centres in India and abroad.Correct Answer 18Your Answer 20



listed asCorrect Answer Absenteeism , No. of accidents , GrievancesYour Answer Absenteeism , No. of accidents , Grievances



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True/FalseQuestion 'Span of control' is also referred to as span of management.Correct Answer True








Multiple Choice Multiple Answer Question The general management challenges faced by the service sector areCorrect Answer Communicating the concept , Differentiating factors , Revenue modelYour Answer Communicating the concept , Differentiating factors , Revenue model




Question The key management processes in the learning organizations would beCorrect Answer competitor analysis , performance measurement , capability planningYour Answer competitor analysis , performance measurement , capability planning


True/FalseQuestion Taj Mahal are living symbols of 'creation and result of management practices'.Correct Answer TrueYour Answer True

True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer False

Your Answer False True/FalseQuestion Ethics of statute tries to explore the traits which help the person to lead a life that is satisfying from an ethical

point of view.Correct Answer FalseYour Answer True

Match The Following


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Select The Blank Question The technique of ________ to be used should suit the organizational working ________.Correct Answer controlYour Answer controlCorrect Answer systemYour Answer Strategy

True/FalseQuestion Morale is also courage, confidence and enthusiasm in performing a job.


Multiple Choice Single Answer Question Learning organization is adaptive to which environment?Correct Answer ExternalYour Answer External

Multiple Choice Single Answer Question Who defined leadership as the ability to get people do what they don’t want do?Correct Answer TrumanYour Answer Truman



Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell Select The Blank Question For an organization to function effectively certain ________ and objectives must be ________ set.Correct Answer goalsYour Answer goalsCorrect Answer clearlyYour Answer clearly

Select The Blank Question Companies seeking to improve have taken a plethora of initiatives such as ________ and ________ Correct Answer TQMYour Answer TQMCorrect Answer BPR Your Answer BPR

Select The Blank Question Self-motivation requires a ________ level of ________.Correct Answer HighYour Answer HighCorrect Answer optimismYour Answer optimism

True/FalseQuestion Control should ensure that benefits derived are more than cost incurred.Correct Answer TrueYour Answer True

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True/FalseQuestion A vision is essentially a dream.Correct Answer TrueYour Answer True

True/FalseQuestion India has been experiencing stranglehold of traditional kirana stores.Correct Answer True

Your Answer True True/FalseQuestion Mere IQ is not enough.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question The various components of mission statements areCorrect Answer elicits motivational response , attainable goalYour Answer elicits motivational response , attainable goal



Multiple Choice Multiple Answer Question The process of any communication will includeCorrect Answer communicator , medium , messageYour Answer communicator , medium , message

Multiple Choice Multiple Answer Question Factors determining decentralization of authorityCorrect Answer uniformity of policy , desire for independence , control techniquesYour Answer uniformity of policy , desire for independence , control techniques

Multiple Choice Single Answer Question SBUs are a collection of what divisions that produce related or similar products?Correct Answer ProductsYour Answer Products

Multiple Choice Multiple Answer Question The cost of low EQ at work can beCorrect Answer costly mistakes , decreased productivity , increased employee turnover Your Answer costly mistakes , decreased productivity , increased employee turnover

Select The Blank Question 50.The last few years have shown a ________ of film ________ shows.Correct Answer opportunitiesYour Answer RecurrenceCorrect Answer celebrityYour Answer celebrity

Multiple Choice Single Answer Question What is a limitation of planning?Correct Answer It cannot eliminates risk Your Answer It cannot eliminates risk



True/FalseQuestion EQ was first brought to attention by Benott Simon .

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Multiple Choice Single Answer Question What is it called when input of unit becomes the output of another and vice versa?Correct Answer Reciprocal interdependenceYour Answer Reciprocal interdependence

Multiple Choice Multiple Answer Question Major barriers to entry for a newcomer into the industry areCorrect Answer access to distribution channels , govt. policies , economies of scaleYour Answer access to distribution channels , govt. policies , economies of scale

Multiple Choice Multiple Answer Question The different A’s of the service sector areCorrect Answer acceptability , awareness , availabilityYour Answer acceptability , awareness , availability

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”

Correct Answer AnonymousYour Answer L. Appley

Multiple Choice Multiple Answer Question Service sector has expanded relentlessly in the past decade due to related events in the 1990’sCorrect Answer explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agricultureYour Answer explosion of information tech. , slow growth of manufacturing industry , virtual stagnation in agriculture

Multiple Choice Multiple Answer Question In India Insurance sector has to face challenges of how to make insurance buying a priority where there are

predominant problems such asCorrect Answer poverty , illiteracyYour Answer poverty , unemployment , illiteracy

Multiple Choice Multiple Answer Question General management challenges in Insurance sector

Correct Answer training and development of insurance agents , identifying non-insurable population , actuaryYour Answer training and development of insurance agents , identifying non-insurable population , actuary

Select The Blank Question Wrong interpretation of words or ________ errors is called ________ error Correct Answer grammaticalYour Answer grammaticalCorrect Answer semanticYour Answer semantic

True/FalseQuestion Direction integrates individual efforts.Correct Answer TrueYour Answer True

True/FalseQuestion Lack of communication leads to crisis situations.


Select The Blank Question In the Needs- satisfaction chain, every ________ is a ________ Correct Answer stepYour Answer stepCorrect Answer Motivator Your Answer Motivator

Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria

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Correct Answer have definable group of competitors , have its own mission , prepare its own integrated plansYour Answer have definable group of competitors , have its own mission , prepare its own integrated plans

Multiple Choice Multiple Answer Question To get over tensions and stress one must practice the yogic exercises that consist of Correct Answer abstinence , meditation , breath controlYour Answer abstinence , meditation , breath control

Multiple Choice Single Answer Question Which should we keep open for effective delegation?Correct Answer CommunicationYour Answer Communication

Multiple Choice Multiple Answer Question Human thoughts are classified asCorrect Answer inactive , active , transactiveYour Answer active , transactive , reactive

Multiple Choice Single Answer Question Span of Control also refers to a span of what?Correct Answer ResponsibilityYour Answer Responsibility

Multiple Choice Single Answer Question What does a mission statement specify that the organization will achieve?

Correct Answer GoalsYour Answer Objectives


Select The Blank Question Management should take into consideration the proper ________ of the organization for control to be

________.Correct Answer objectivesYour Answer objectivesCorrect Answer effective

Your Answer effective Multiple Choice Single Answer Question For greater contribution of subordinates, direction process should be more what?Correct Answer EffectiveYour Answer Communicable

True/FalseQuestion Control is not a follow-up to other functions of managementCorrect Answer FalseYour Answer False

Match The Following


What is at the core of corporate governance?Trust Trust

What can act as a self-regulation enabler? Audit Audit

What is professionalism to corporate governance? Tool Tool

What is succession planning for the board of directors? Function Function

What can provide transparent and relevant data to help shareholders, creditors and other stakeholders? Disclosure Disclosure

Match The Following


149



Tatas Indian Hotels Indian Hotels

Nambiars BPL BPL

Nulsi Wadia Bombay Dyeing Bombay Dyeing



Click here to view the list of attempted question and answers.


Multiple Choice Single Answer Question Management isCorrect Answer CreativeYour Answer Productive


Question Management is the combination of Correct Answer arts , science , professionYour Answer science

Multiple Choice Single Answer Question Who advocated concern for the working and living conditions of workers?Correct Answer Robert OwenYour Answer Henry L. Gantt

True/FalseQuestion Planning can eliminate risk Correct Answer FalseYour Answer True

True/FalseQuestion Decision-making is a process of making a choice out of poor alternatives

Correct Answer FalseYour Answer True Multiple Choice Single Answer Question Delegation means allotting a part of authority to whom?Correct Answer SubordinateYour Answer Organization

Multiple Choice Single Answer Question Span of Management depends upon the ability of whom?Correct Answer EmployeesYour Answer Employees

Multiple Choice Multiple Answer Question Characteristics of informal organizationCorrect Answer spontaneous development , informal authorityYour Answer structured development


Motivation of subordinates. To meet the expectations of the Manager It should invite the views and opinion of employees.

Maintaining discipline And rewarding those who Perform properly. And rewarding those who Perform properly.

It develops human resources And future managers And future managers

Managers should adopt an appropriate style of leadership to make direction effective It should invite the views and opinion of employees. Executed through direction Provided by the top managers.

150



Policies and procedures of the Organization. Executed through direction Provided by the top managers. To meet theexpectations of the Manager

Multiple Choice Single Answer Question One of the control techniques is,Correct Answer Budgeting

Your Answer Budgeting Multiple Choice Single Answer Question Without an efficient what can, direction not be fully effective?Correct Answer ControlYour Answer Supervision

True/FalseQuestion Acceptance of order is essential if it is to be carried out effectively.Correct Answer TrueYour Answer True

True/FalseQuestion Direction should not be a very continuous activity.Correct Answer FalseYour Answer True

Multiple Choice Single Answer Question Employees will be judged on how they will meet or exceed which well-defined criteria?Correct Answer PerformanceYour Answer Performance

True/FalseQuestion Permanent liaison between departments fulfills boundary-spanning roles.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Semantic barriers would includeCorrect Answer wrong interpretation of words , grammatical errorsYour Answer attitudes


Question The activities of the communicator while communicating a message will includeCorrect Answer ideation , encoding , transmissionYour Answer response

Multiple Choice Multiple Answer Question The various problems faced by event management industries areCorrect Answer entertainment tax rates , large no. of permissions required , service taxesYour Answer switching costs

True/FalseQuestion Event management in India is an ancient activity.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question The functions of the board of directors areCorrect Answer succession planning , establishing performance standards , determination of board policies

Your Answer establishing performance standards

Multiple Choice Multiple Answer Question Few of the ethical concepts are stated as under Correct Answer ethical subjectivism , ethical relativismYour Answer ethical intent

True/FalseQuestion A Whistleblower must examine his motives.Correct Answer TrueYour Answer True

151



True/FalseQuestion Learning organizations should initiate a task force.Correct Answer TrueYour Answer False

Multiple Choice Single Answer Question What is the ability to sense, understand, and effectively apply the power and emotions as a source of human

energy called?

Correct Answer Emotional QuotientYour Answer Intelligent Quotient Multiple Choice Single Answer Question Who is called Chanakya in the ancient Indian Philosophy?Correct Answer KautilyaYour Answer Chandragupta

Multiple Choice Single Answer Question Companies like Godrej, Infosys, Lupin are arranging which sessions for their employees?Correct Answer YogsYour Answer Learning

Multiple Choice Multiple Answer Question The liberalization and globalization has lead to restructuring of industry throughCorrect Answer merger , outsourcing , downsizingYour Answer merger

Multiple Choice Single Answer Question Which of the following act as general motivators?Correct Answer All of theseYour Answer All of these

Multiple Choice Single Answer Question Which among the following are types of motivators?Correct Answer All of theseYour Answer Individual doing it for someone

True/FalseQuestion Organisational morale is basically the individual mental condition.Correct Answer FalseYour Answer True

Select The Blank Question The ________ of planning depends upon ________ Correct Answer successYour Answer MinimizationCorrect Answer ImplementationYour Answer Implementation

Select The Blank Question ________ specifies how the organization will achieve its ________.Correct Answer MissionYour Answer VisionCorrect Answer goalsYour Answer Objective

Select The Blank Question ________ is a continuous activity in which the ________ are instructed to carry out the particular assignment.Correct Answer Training

Your Answer TrainingCorrect Answer subordinatesYour Answer Extra-ordinary

Select The Blank Question Employees will be judged quickly on how they will meet or ________ well-defined ________ criterion.Correct Answer exceedYour Answer performanceCorrect Answer performanceYour Answer Standard

Select The Blank

152



Question ________ divide work into specialized ________.Correct Answer ManagersYour Answer ManagersCorrect Answer functionsYour Answer Vital

Select The Blank Question ________ leader believes in helping, ________, protecting, and keeping followers happy?

Correct Answer PaternalisticYour Answer PaternalisticCorrect Answer guidingYour Answer guiding

Select The Blank Question Corporate governance should aim at better ________, ________ and accountability.Correct Answer transparencyYour Answer transparencyCorrect Answer ethicsYour Answer Disclosure

Select The Blank Question Imperative before the Indian companies is to ________ their ________ managementCorrect Answer ProfessionalizeYour Answer PlanCorrect Answer executive

Your Answer executive Select The Blank Question ________ can defined as the ________ of what is good and right for business.Correct Answer Business EthicsYour Answer ValuesCorrect Answer studyYour Answer Values

Select The Blank Question ________ should ________ its resources in key areasCorrect Answer SBUYour Answer ManageCorrect Answer ManageYour Answer Develop

Multiple Choice Multiple Answer Question In the complex new liberalized economy, business families face common problems such asCorrect Answer unproductive labor , falling share values , transnational attack Your Answer transnational attack

Select The Blank Question To retain the Indian brain, Indian corporate houses have to give more stress on overall personality development

through ________ and exposureCorrect Answer retrainYour Answer motivationCorrect Answer trainingYour Answer

Multiple Choice Multiple Answer Question As per the Indian ethos work is considered not only as a means to gain name, fame and power but also toCorrect Answer purify minds , purify ego , attain blissYour Answer purify minds

Multiple Choice Multiple Answer Question Empathy is particularly important today as a component of leadership for the following reasonsCorrect Answer rapid pace of globalization , increasing use of team , growing need to retain talentYour Answer rapid pace of globalization , increasing competition


of emotions as a source of Correct Answer information , trust , human energyYour Answer information , commonness

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True/FalseQuestion SBU should have a large sizeCorrect Answer FalseYour Answer False

Match The Following


Services a good opportunity for a new entrepreneur Low entry barriers Contracting

Service may or may not be tied to which good Tangible Labor

Services cannot be stocked and delivered later are called Non-Inventori able Tangible

For high-tech services the ingredients are knowledge and Labor Low entry barriers

One reason for expansion of services is Contracting Non-Inventori able


True/FalseQuestion Retailers cannot just take their global retailing formats and try to transpose them onto the India scenario.Correct Answer True

Your Answer True Select The Blank Question A ________ should always be clear about what is to be ________ to subordinates.Correct Answer superior Your Answer superior Correct Answer delegatedYour Answer delegated

Multiple Choice Multiple Answer Question The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Mental Process , Involves Employees

Multiple Choice Single Answer Question Name the tool which learning organizations employ for seeking information

Correct Answer InquiryYour Answer Research Select The Blank Question Different rates are levied by different states for ________ tax.Correct Answer entertainmentYour Answer service



Multiple Choice Single Answer Question Disclosures must be made to the board by the management, relating to allCorrect Answer material and financial transactions

Your Answer material and financial transactions Match The Following




154





Select The Blank Question A superior should always establish a ________ control so that his subordinates report to him periodically.

Correct Answer Feedback Your Answer Feedback Multiple Choice Single Answer Question What does a mission statement specify that the organization will achieve?Correct Answer GoalsYour Answer Objectives

Multiple Choice Multiple Answer Question The process of control will includeCorrect Answer corrective action , establishing of standards , corrective actionYour Answer establishing of standards , personal observation

Multiple Choice Single Answer Question Direction has a major concern with which element of the organization?Correct Answer HumanYour Answer Human

True/FalseQuestion The process of control is not complete when only corrective actions taken.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer MachinesYour Answer Technology

True/FalseQuestion Great Wall of China is a living symbol of creation and result of management practices.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Which among the following are the methods and tools for improving morale?Correct Answer All of theseYour Answer All of these

True/FalseQuestion Parting with authority means parting with friendship.Correct Answer FalseYour Answer False

True/FalseQuestion Service sector has expanded because of explosion in information technology.Correct Answer TrueYour Answer True

Match The Following







155



Multiple Choice Multiple Answer Question Principles of effective delegationCorrect Answer train subordinates , reward delegation , appropriate reporting systemYour Answer train subordinates , reward delegation , appropriate reporting system


Multiple Choice Multiple Answer Question The summary of important trends in retailing isCorrect Answer efficiency and focus , non store retailing , global players vs local playersYour Answer non store retailing , global players vs local players , efficiency and focus


EQ The qualities that mark the people who excel in real lifeThe qualities that mark the people who excel in real life

Self-Motivation It requires a high level of optimism and persistence despite rejection It requires a high level of optimism and persistence despite rejection

Cost It signifies increased employees turnover It signifies increased employees turnover

Benefit Differentiating between positive and destructive emotions Differentiating between positive and destructive

emotions



True/FalseQuestion Henry Fayol was born in England.Correct Answer False

Your Answer False Multiple Choice Single Answer Question The service sector is the most diverse sector in the economy and one of the oldest professions present today areCorrect Answer Indian administrative servicesYour Answer Indian administrative services



Multiple Choice Multiple Answer Question Name the following topics that gives an idea about the concept of organizing.Correct Answer Decentralization , Staffing process , Span of managementYour Answer Decentralization , Staffing process , Span of management

True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Where is the attack on business families coming from

156



Correct Answer TransnationalsYour Answer Transnationals

Select The Blank Question ________ activities include co-ordination and control.Correct Answer ManagerialYour Answer Managerial



True/FalseQuestion Samartha Ramdas contributed to the conception of administration and managementCorrect Answer TrueYour Answer True

True/FalseQuestion Taj Mahal are living symbols of 'creation and result of management practices'.






Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell Multiple Choice Single Answer Question How many central ideas are associated with consequentialism?Correct Answer TwoYour Answer Two



and work”?Correct Answer Peter Drucker

Your Answer Peter Drucker Select The Blank Question Control, like other elements of management process has to be ________ and not an emergency operationCorrect Answer continuousYour Answer continuous

Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics.Correct Answer ConsequentialismYour Answer Consequentialism

157




Multiple Choice Single Answer Question In addition to Place, Labor and Money which other internal environment Factor influences Management?Correct Answer Machines

Your Answer Machines Multiple Choice Single Answer Question Management isCorrect Answer MultidisciplinaryYour Answer Multidisciplinary

Select The Blank Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it.Correct Answer Knowledge worker Your Answer Knowledge worker


True/FalseQuestion Delegation has basically five degrees - zero, low, moderate, high and fifth degree.Correct Answer TrueYour Answer True

Select The Blank Question Business ethics can be defined as the study of what is________for the business.Correct Answer good and rightYour Answer good and right



Question Management is said to be the combination of three factors, arts, science and the third isCorrect Answer professionYour Answer profession

Match The Following




Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates Loyalty, devotion onthe part of managers should be there when dealing with subordinates


Multiple Choice Single Answer Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an

ethical point of view?Correct Answer Ethics of VirtueYour Answer Ethics of Virtue


158



Multiple Choice Single Answer Question What does Maslow propound about the five needs ?Correct Answer HierarchyYour Answer Hierarchy

Multiple Choice Single Answer Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that

ethical rules can be desired from such reasons?

Correct Answer Deontological EthicsYour Answer Deontological Ethics Multiple Choice Single Answer Question What is the challenge insurance will face like any other service sector?Correct Answer BrandingYour Answer Branding


Multiple Choice Single Answer Question What require a high level of optimism and persistence despite rejectionCorrect Answer Self-MotivationYour Answer Self-Motivation








Multiple Choice Single Answer Question In which type of income class, does the insurance sector have to face the challenge of making insurance a

buying priority?Correct Answer lower-middleYour Answer lower-middle

Multiple Choice Multiple Answer Question Empathy is particularly important today as a component of leadership for the following

159



Correct Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation

True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.Correct Answer FalseYour Answer False





Select The Blank

Question Service sector has grown because of________.Correct Answer contractingYour Answer contracting



or position sought to be controlledCorrect Answer SuitabilityYour Answer Suitability

Select The Blank

Question It is said that, 'Don't follow practices of delegation on ________'.Correct Answer Paper Your Answer Paper



Multiple Choice Single Answer Question Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245

Your Answer 245 Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals


160








Multiple Choice Multiple Answer Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer stability , shareholders value maximization , growth


Multiple Choice Single Answer Question Management isCorrect Answer Creative

Your Answer Creative Match The Following


Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head WhizcraftEntertainment Ltd, Midas Events, Fountain Head

Problems faced by event management industry In addition to the entertainment tax, an event management company is alsorequired to pay service tax In addition to the entertainment tax, an event management company is also required to pay servicetax

Areas of operations in event management Celebrity management, television events Celebrity management, television events

Definition of event management Events are the occurrences designed for marketing interests Events are the occurrencesdesigned for marketing interests






Multiple Choice Single Answer Question Companies like Godrej, Infosys are arranging which sessions for their employees

161



Correct Answer YogaYour Answer Yoga



Multiple Choice Multiple Answer Question Peter Drucker is an expert on :Correct Answer Japanese art , History of technology , History of American statesmanYour Answer Japanese art , History of technology , History of American statesman


level management.Correct Answer OperativeYour Answer Operative









communication.Correct Answer ListeningYour Answer Listening


Question The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

Multiple Choice Single Answer Question Which segment of event management has the potential to gross the largest in India?Correct Answer Live entertainmentYour Answer Live entertainment

Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional Quotient

162



Your Answer Emotional Quotient Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Anonymous


Question Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established


True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True


Your Answer True Multiple Choice Single Answer Question What is it when you are feeling and being in touch with subtle feeling about things ?Correct Answer Self awarenessYour Answer Empathy






Multiple Choice Multiple Answer Question Empathy is particularly important today as a component of leadership for the followingCorrect Answer rapid pace of globalisation , increasing use of teams , growing need to retain talentYour Answer increasing use of teams , growing need to retain talent , rapid pace of globalisation

True/FalseQuestion Financial institutions should maintain a close relationship to seek a seat on the board.




163





Select The Blank




or position sought to be controlledCorrect Answer SuitabilityYour Answer Suitability

Select The Blank Question It is said that, 'Don't follow practices of delegation on ________'.

Correct Answer Paper Your Answer Paper



Multiple Choice Single Answer Question Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245

Your Answer 245 Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals


Match The Following






Multiple Choice Multiple Answer Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer stability , shareholders value maximization , growth

164




Multiple Choice Single Answer Question Management isCorrect Answer Creative

Your Answer Creative Match The Following



Problems faced by event management industry In addition to the entertainment tax, an event management company is alsorequired to pay service tax In addition to the entertainment tax, an event management company is also required to pay servicetax


Definition of event management Events are the occurrences designed for marketing interests Events are the occurrencesdesigned for marketing interests






Multiple Choice Single Answer Question Companies like Godrej, Infosys are arranging which sessions for their employeesCorrect Answer YogaYour Answer Yoga





level management.

165



Correct Answer OperativeYour Answer Operative






Select The Blank

Question Training your subordinate means ________ them.Correct Answer MotivatingYour Answer Motivating





Question The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performanceYour Answer information gap , disintegration , deviation from performance

Multiple Choice Single Answer Question Which segment of event management has the potential to gross the largest in India?Correct Answer Live entertainmentYour Answer Live entertainment

Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Emotional Quotient

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer Anonymous

Your Answer Anonymous Multiple Choice Multiple Answer Question Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established


166



True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer True


Your Answer True Multiple Choice Single Answer Question What is it when you are feeling and being in touch with subtle feeling about things ?Correct Answer Self awarenessYour Answer Empathy







Question Management is multidisciplinary, it includes knowledge/ information fromCorrect Answer economics , maths , psychologyYour Answer economics , maths , psychology


Match The Following

Question Correct Answer Your Answer Art Skill SkillCode of Conduct Profession ProfessionPredictive Power Science ScienceManagement Creative CreativeProfessional Manager Dynamic Dynamic

Match The FollowingQuestion Correct Answer Your Answer Social Science Management ClimaticGlobal Climatic KnowledgeManagement is Way of life DirectingOrganizing Directing Way of lifeScience Knowledge Management

Multiple Choice Single Answer Question Who built the first practical mechanical calculator and predicted the specialization of mental work; suggested

profit sharing?Correct Answer Charles Babbage

167



Your Answer Charles Babbage

Multiple Choice Single Answer Question Who is called “the Father of Modern Management Theory”?Correct Answer Henry FayolYour Answer Henry Fayol


Question Fedrick Winslow Taylor’s Philosophy of Scientific Management areCorrect Answer cooperation , maximum outputYour Answer cooperation , individualism , maximum output

True/FalseQuestion There are four hard ‘ S’s in the 7 S Model.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question Limitations of planning will beCorrect Answer depends on internal variables , depends on reliability of informationYour Answer depends on internal variables , eliminates risk , depends on reliability of information

True/FalseQuestion Danger of inflexibility is another weakness of MBO.Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Characteristic of formal organizationCorrect Answer arbitrary structure , determined objectives and policies , well defined rules and regulationsYour Answer arbitrary structure , determined objectives and policies , well defined rules and regulations

Multiple Choice Multiple Answer Question Characteristics of informal organizationCorrect Answer spontaneous development , informal authorityYour Answer spontaneous development , informal authority

True/FalseQuestion Delegation and decentralization are closely relatedCorrect Answer TrueYour Answer True

Multiple Choice Single Answer Question What constitutes the life-spark of an enterprise?Correct Answer DirectingYour Answer Directing

Multiple Choice Multiple Answer Question The new techniques of control which has emerged areCorrect Answer management audit , Critical path method , Programme evaluation and review techniqueYour Answer management audit , Critical path method , Programme evaluation and review technique


True/False

Question Direction includes issuing orders.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Different types of coordination areCorrect Answer internal coordination , external coordination , vertical coordinationYour Answer internal coordination , external coordination , vertical coordination

Multiple Choice Multiple Answer Question External coordination will beCorrect Answer coordination with customers , coordination with government , coordination with suppliers

168



Your Answer coordination with customers , coordination with government , coordination with suppliers

True/FalseQuestion Without co-ordination individuals and organizations would begin perusal of their own specialized interests.Correct Answer TrueYour Answer True


Question The various tools employed by the companies to improve and sustain employee moraleCorrect Answer building responsibility , rotation of jobs , job enrichmentYour Answer building responsibility , rotation of jobs , job enrichment

Multiple Choice Single Answer Question What hampers organizational communication?Correct Answer BarriersYour Answer Barriers

True/FalseQuestion Using the right medium is a barrier to communication.Correct Answer FalseYour Answer False

True/FalseQuestion Lack of communication leads to loss of trust and confidence.Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Which among the following is a event management company?Correct Answer Planet EYour Answer Planet E

Multiple Choice Single Answer Question Which segment of event management has the potential to gross largest in India?Correct Answer Live EntertainmentYour Answer Live Entertainment

Multiple Choice Multiple Answer Question Some of the leading companies in the event management sector areCorrect Answer Balaji Alliance Ltd. , Cine Yug , Midas EventsYour Answer Balaji Alliance Ltd. , Cine Yug , Midas Events

Multiple Choice Single Answer Question How many channels are there through which corporate governance may bear on performance?Correct Answer FiveYour Answer Five


Multiple Choice Single Answer Question Which Indian Pharma Company has recently started an SBU?Correct Answer RanbaxyYour Answer Ranbaxy


Question What is lacking in Indian business companies management?Correct Answer ProfessionalismYour Answer Professionalism

Multiple Choice Single Answer Question What type of planning Indian business families are doing?Correct Answer SuccessionYour Answer Succession

Select The Blank Question It’s a ________ degree of delegation in which a ________ states a task to subordinate.Correct Answer moderate

169



Your Answer moderateCorrect Answer superior Your Answer superior

Select The Blank Question A ________ should always be clear about what is to be ________ to subordinates.Correct Answer superior Your Answer superior

Correct Answer delegatedYour Answer delegated

Select The Blank Question ________ can be viewed as an extension of ________.Correct Answer DecentralizationYour Answer DecentralizationCorrect Answer delegationYour Answer delegation

Select The Blank Question For an organization to function effectively certain ________ and objectives must be ________ set.Correct Answer goalsYour Answer goalsCorrect Answer clearlyYour Answer clearly

Select The Blank Question ________ is but a follow –up to the other functions of ________.Correct Answer ControlYour Answer ControlCorrect Answer managementYour Answer management

Select The Blank Question Organizational morale is basically a ________ condition of groups and ________.Correct Answer mentalYour Answer mentalCorrect Answer individualsYour Answer individuals

Select The Blank Question Actuary ________ and deciding of a specific ________ is the biggest problem.

Correct Answer scienceYour Answer scienceCorrect Answer premiumYour Answer premium


Select The Blank Question ________ has difficulty in maintaining a ________ corporate imageCorrect Answer SBUYour Answer SBUCorrect Answer Uniform

Your Answer Uniform

True/FalseQuestion Standard Batteries is a flagship company of the Thapar group.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question Learning organizations must cope with challenge and what else?Correct Answer UncertaintyYour Answer Uncertainty

170



Multiple Choice Multiple Answer Question What are some of the challenges faced by retail sector?Correct Answer Looking beyond price , The people factor , The technological edgeYour Answer Looking beyond price , The people factor , The technological edge

Multiple Choice Single Answer Question Services cannot be stalked and delivered on the spot. This means services are:Correct Answer Non Inventoriable

Your Answer Non Inventoriable

PPM assgn :04: Select The Blank Question The technique of ________ to be used should suit the organizational working ________.Correct Answer controlYour Answer controlCorrect Answer systemYour Answer Strategy

True/FalseQuestion Morale is also courage, confidence and enthusiasm in performing a job.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question Learning organization is adaptive to which environment?Correct Answer ExternalYour Answer External

Multiple Choice Single Answer Question Who defined leadership as the ability to get people do what they don’t want do?Correct Answer TrumanYour Answer Truman



Select The Blank Question For an organization to function effectively certain ________ and objectives must be ________ set.Correct Answer goalsYour Answer goalsCorrect Answer clearlyYour Answer clearly

Select The Blank Question Companies seeking to improve have taken a plethora of initiatives such as ________ and ________ Correct Answer TQMYour Answer TQMCorrect Answer BPR Your Answer BPR

Select The Blank Question Self-motivation requires a ________ level of ________.Correct Answer High

Your Answer HighCorrect Answer optimismYour Answer optimism

True/FalseQuestion Control should ensure that benefits derived are more than cost incurred.Correct Answer TrueYour Answer True

True/FalseQuestion A vision is essentially a dream.Correct Answer True

171



Your Answer True True/FalseQuestion India has been experiencing stranglehold of traditional kirana stores.Correct Answer TrueYour Answer True

True/False

Question Mere IQ is not enough.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question The various components of mission statements areCorrect Answer elicits motivational response , attainable goalYour Answer elicits motivational response , attainable goal



Multiple Choice Multiple Answer Question The process of any communication will include

Correct Answer communicator , medium , messageYour Answer communicator , medium , message

Multiple Choice Multiple Answer Question Factors determining decentralization of authorityCorrect Answer uniformity of policy , desire for independence , control techniquesYour Answer uniformity of policy , desire for independence , control techniques

Multiple Choice Single Answer Question SBUs are a collection of what divisions that produce related or similar products?Correct Answer ProductsYour Answer Products

Multiple Choice Multiple Answer Question The cost of low EQ at work can beCorrect Answer costly mistakes , decreased productivity , increased employee turnover

Your Answer costly mistakes , decreased productivity , increased employee turnover

Select The Blank Question 50.The last few years have shown a ________ of film ________ shows.Correct Answer opportunitiesYour Answer RecurrenceCorrect Answer celebrityYour Answer celebrity

Multiple Choice Single Answer Question What is a limitation of planning?Correct Answer It cannot eliminates risk Your Answer It cannot eliminates risk

Multiple Choice Single Answer Question One of the internal environment factors that influences management isCorrect Answer Place

Your Answer Place Multiple Choice Single Answer Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Legal

True/FalseQuestion EQ was first brought to attention by Benott Simon .Correct Answer FalseYour Answer False

172




Multiple Choice Single Answer Question What is it called when input of unit becomes the output of another and vice versa?Correct Answer Reciprocal interdependence

Your Answer Reciprocal interdependence Multiple Choice Multiple Answer Question Major barriers to entry for a newcomer into the industry areCorrect Answer access to distribution channels , govt. policies , economies of scaleYour Answer access to distribution channels , govt. policies , economies of scale


Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer L. Appley


Multiple Choice Multiple Answer Question In India Insurance sector has to face challenges of how to make insurance buying a priority where there are

predominant problems such asCorrect Answer poverty , illiteracyYour Answer poverty , unemployment , illiteracy

Multiple Choice Multiple Answer Question General management challenges in Insurance sector Correct Answer training and development of insurance agents , identifying non-insurable population , actuaryYour Answer training and development of insurance agents , identifying non-insurable population , actuary

Select The Blank Question Wrong interpretation of words or ________ errors is called ________ error Correct Answer grammaticalYour Answer grammaticalCorrect Answer semanticYour Answer semantic

True/FalseQuestion Direction integrates individual efforts.Correct Answer TrueYour Answer True

True/FalseQuestion Lack of communication leads to crisis situations.Correct Answer TrueYour Answer True

Select The Blank Question In the Needs- satisfaction chain, every ________ is a ________ Correct Answer stepYour Answer stepCorrect Answer Motivator Your Answer Motivator

Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteriaCorrect Answer have definable group of competitors , have its own mission , prepare its own integrated plansYour Answer have definable group of competitors , have its own mission , prepare its own integrated plans

173



Multiple Choice Multiple Answer Question To get over tensions and stress one must practice the yogic exercises that consist of Correct Answer abstinence , meditation , breath controlYour Answer abstinence , meditation , breath control

Multiple Choice Single Answer Question Which should we keep open for effective delegation?Correct Answer Communication

Your Answer Communication Multiple Choice Multiple Answer Question Human thoughts are classified asCorrect Answer inactive , active , transactiveYour Answer active , transactive , reactive

Multiple Choice Single Answer Question Span of Control also refers to a span of what?Correct Answer ResponsibilityYour Answer Responsibility

Multiple Choice Single Answer Question What does a mission statement specify that the organization will achieve?Correct Answer GoalsYour Answer Objectives


Select The Blank Question Management should take into consideration the proper ________ of the organization for control to be

________.Correct Answer objectivesYour Answer objectivesCorrect Answer effectiveYour Answer effective


Question For greater contribution of subordinates, direction process should be more what?Correct Answer EffectiveYour Answer Communicable

True/FalseQuestion Control is not a follow-up to other functions of managementCorrect Answer FalseYour Answer False

Match The Following


What is at the core of corporate governance?Trust Trust

What can act as a self-regulation enabler? Audit Audit

What is professionalism to corporate governance? Tool Tool

What is succession planning for the board of directors? Function Function

What can provide transparent and relevant data to help shareholders, creditors and other stakeholders? Disclosure Disclosure

Match The Following


Tatas Indian Hotels Indian Hotels

Nambiars BPL BPL

174



Nulsi Wadia Bombay Dyeing Bombay Dyeing





Multiple Choice Single Answer Question The main role of management consultant to the organisation is to provideCorrect Answer RecommendationsYour Answer Information


True/FalseQuestion The longer the chain of communications and the greater the no. of supervisory levels, the more opportunities there are for

misunderstandings.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question The various activities undertaken by event management companies during events areCorrect Answer concept building , communication strategy , concept evaluationYour Answer concept building , communication strategy , concept evaluation

Multiple Choice Single Answer Question What type of culture must learning organizations possess?Correct Answer LearningYour Answer Learning

Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous



Question One of the factors which learning organizations possess is a climate of openness and the other factor isCorrect Answer trustYour Answer trust


True/FalseQuestion It is said that no company is allowed to deal in life and non-life insurance as a single entity.Correct Answer True

175



Your Answer True



Question According to Abraham Maslow, human needs can be classified into how many typesCorrect Answer FiveYour Answer Five

Select The Blank Question A study by a consultant at Kearney has projected that the organized retail business in India would be worth________by

2005.Correct Answer Rs.1,60,000 croreYour Answer Rs.1,60,000 crore


Select The Blank Question Costliness of the ________ is the overriding factor determining the extent of decentralization.

Correct Answer DecisionYour Answer Decision

Select The Blank Question ________ is the end of deliberate policy in making delegation of authority to the lowest levels in the managerial

hierarchy.Correct Answer DecentralizationYour Answer Centralisation

Multiple Choice Multiple Answer Question The various departments that an event management company will have areCorrect Answer creative , production , client servicingYour Answer client servicing , creative , production


Appley L Management is management of people and not the direction of things Management is management of people and not thedirection of things

Definition of Management Management is management of men, money, machinery, materials and information Management ismanagement of men, money, machinery, materials and information


Peter Drucker Management is a multi-purpose organ that manages a business, manages workers and work Management is a multi- purpose organ that manages a business, manages workers and work

Multiple Choice Single Answer Question Name the relationship that is created when subordinates consult one another.Correct Answer Cross

Your Answer Group






176






Multiple Choice Single Answer Question Which theory assumes that people are naturally lazy and will avoid work and responsibilities if possible.Correct Answer Theory XYour Answer Theory X

Multiple Choice Single Answer Question What would be the percentage of equity participation under the rules governing foreign companies?Correct Answer 0.26Your Answer 0.26

True/False

Question You should never measure the process and develop tools that will measure your progress.Correct Answer FalseYour Answer False

True/FalseQuestion A budget as a plan of statement of expected results is expressed in numerical terms.Correct Answer TrueYour Answer True


True/FalseQuestion Retailers cannot just take their global retailing formats and try to transpose them onto the India scenario.



True/FalseQuestion The strategic factor in social integration is the development and selection of leaders.Correct Answer TrueYour Answer True




Select The Blank

177



Question Management is a creative and________process.Correct Answer continuousYour Answer continuous

Multiple Choice Multiple Answer Question The concept of SBU includesCorrect Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method

of grouping the business

Your Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business

Multiple Choice Single Answer Question In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority?Correct Answer lower-middleYour Answer lower-middle


Select The Blank Question One of the cause of low morale is poor________ Correct Answer LeadershipYour Answer Responsibility



working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell

Multiple Choice Multiple Answer Question Name the key factors that help in formulating competitive strategy.Correct Answer Industry opportunities , Industry threats , Personal valuesYour Answer Industry opportunities , Industry threats , Personal values

Multiple Choice Single Answer Question "Control maintains the equilibrium between ends and means, output and efforts' by according toCorrect Answer Peter Drucker Your Answer Peter Drucker

Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and

work”?Correct Answer Peter Drucker Your Answer Peter Drucker

True/FalseQuestion Event management in India is an ancient activity.Correct Answer FalseYour Answer False



Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth areCorrect Answer Technology upgradation , Raising their capital , Appoint professional manager Your Answer Technology upgradation , Raising their capital , Appoint professional manager

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Multiple Choice Multiple Answer Question The term 'span of control' is also referred to as:

Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management , Span of supervision , Span of authority

True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer False


Multiple Choice Single Answer Question As organizations increase their products, market diversity etc, for what type of people does the demand increase?Correct Answer General ManagersYour Answer General Managers

Select The Blank Question The ________ appeared in the book, In search of Excellence.Correct Answer 7 S modelYour Answer 7 S model


True/FalseQuestion Learning organizations should be adaptive to their internal environment.Correct Answer FalseYour Answer False

Select The Blank Question W.Edward Deming introduced quality control in ________.Correct Answer JapanYour Answer Japan

Multiple Choice Single Answer Question In the process of delegation, to whom is some part of the authority allotted?Correct Answer SubordinateYour Answer Subordinate


Select The Blank Question The board should set up________committee to determine package for executive directors.

Correct Answer remunerationYour Answer remuneration



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Multiple Choice Single Answer Question Name the tool which learning organizations employ for seeking informationCorrect Answer InquiryYour Answer Inquiry

Multiple Choice Single Answer Question Decision-making is what type of process ?

Correct Answer IntellectualYour Answer Intellectual

True/FalseQuestion The larger the organisation, the more easier is the control process with respect to overall results.Correct Answer FalseYour Answer False





Obligation of confidentiality and loyalty to the organization People who hold this principle find no difference between a whistle blower and traitor People who hold this principle find no difference between a whistle blower and traitor

Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria such asCorrect Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated




Question A vision statement should have which option among the following components.Correct Answer Precise and objectiveYour Answer Precise and objective


Multiple Choice Multiple Answer Question Features of direction would beCorrect Answer Communication , Continuous process , Pervasive functionYour Answer Pervasive function , Communication , Continuous process


Your Answer True

Multiple Choice Single Answer Question Under the climate of morale what is the result of broadening the interest of the individual to include the whole group.Correct Answer Team-work Your Answer Team-work


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Multiple Choice Multiple Answer Question The concept of SBU includesCorrect Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method

of grouping the businessYour Answer unrelated products and businesses that are separated , the fact that each SBU has its own CEO , a scientific method of grouping the business

True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False

True/FalseQuestion "Measuring Intellectual Capital" is one of the examples of performance measurement.Correct Answer TrueYour Answer True


EQ The qualities that mark the people who excel in real life The qualities that mark the people who excel in real life



Benefit Differentiating between positive and destructive emotions Differentiating between positive and destructive emotions

Multiple Choice Multiple Answer Question Application of general management functions to the insurance sector isCorrect Answer co-ordinating , controlling , directingYour Answer co-ordinating , controlling , directing


Question What is the core of corporate governance?Correct Answer trustYour Answer trust

True/FalseQuestion Learning organizations should imitate a task force.Correct Answer TrueYour Answer False

Multiple Choice Single Answer Question Name one of the disadvantages of strategic business unitsCorrect Answer Distortion of informationYour Answer Distortion of information

Select The Blank Question The four A's of the service section are acceptability,________, affordability, availability.Correct Answer awareness

Your Answer awareness

Select The Blank Question Many large corporations consist of a number of SBU's. Each SBU will have its own ________.Correct Answer CEOYour Answer CEO


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Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and

work”?Correct Answer Peter Drucker Your Answer Peter Drucker

True/FalseQuestion It is said that no company is allowed to deal in life and non-life insurance as a single entity.


True/FalseQuestion Lower level managers need EQ most.Correct Answer FalseYour Answer False



Multiple Choice Single Answer Question Which type of financiers are early shareholders?Correct Answer largeYour Answer significant



working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘DonellYour Answer Koontz & O ‘Donell


Multiple Choice Single Answer Question What should be clarified in the initial steps of delegation process?Correct Answer AssignmentYour Answer Assignment

Multiple Choice Single Answer Question Which type of financiers are early shareholders?Correct Answer largeYour Answer large

Multiple Choice Multiple Answer Question Budgetary control involves budgets such as

Correct Answer sales , production , cashYour Answer sales , production , variation



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Multiple Choice Single Answer Question Organization is apart of which type of system?Correct Answer SocialYour Answer Human


Correct Answer TrueYour Answer True Multiple Choice Multiple Answer Question The following are the elements of controlCorrect Answer authority and knowledge , guidance and direction , constraint and restraintYour Answer authority and knowledge , guidance and direction , comparison and correctiveness


Select The Blank Question Advantage of delegation of authority results in prompt ________.Correct Answer Decision-makingYour Answer Co-ordinating

True/FalseQuestion Delegation has basically five degrees - zero, low, moderate, high and fifth degree.Correct Answer TrueYour Answer False

Select The Blank Question MBO was invented by ________.Correct Answer Peter Drucker Your Answer Peter Drucker


Multiple Choice Single Answer Question The person who does not limit the interactions and decisions just to logical approach, but continuouslyencourages his team members to think non-logically is

Correct Answer Leader Your Answer Leader

Multiple Choice Single Answer Question Name the type of the supervisor who takes care of the number being produced today.Correct Answer Speed BossYour Answer Gang boss



Question What type of industry is consultingCorrect Answer KnowledgeYour Answer Professional

Multiple Choice Single Answer Question What articulates the long-term goals of an enterprise ?Correct Answer Vission StatementYour Answer Mission Statement

Select The Blank Question The four A's of the service section are acceptability,________, affordability, availability.Correct Answer awareness

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Your Answer awareness True/FalseQuestion An organization consists of individuals in which their formal roles and structural positions bring them closer.Correct Answer TrueYour Answer True

Select The Blank

Question Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer satisfaction

Multiple Choice Single Answer Question What percentage does the organized sector within the retailing sector represent?Correct Answer just 2%Your Answer just 2%



Multiple Choice Single Answer Question Who said, the heart of administration is the directing function.

Correct Answer Dimock Your Answer Dimock

Multiple Choice Multiple Answer Question Select the essentials of the policy formulation of the following.Correct Answer positive , definite , clear Your Answer sound , positive , definite , clear


management and these are categorized asCorrect Answer Democratic , Autocratic , BeaurocraticYour Answer Democratic , Beaurocratic

Multiple Choice Multiple Answer Question The steps included in the process of MBO are

Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectivesYour Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives


Multiple Choice Multiple Answer Question Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Poor listening

Select The Blank Question Management as a discipline is the function of________.Correct Answer creativityYour Answer science


of emotions as a source of Correct Answer information , trust , human energyYour Answer information , trust , human energy


Service sector is not influenced by this system licensing system licensing system

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Functional management challenges Management accounting and taxation Management accounting and taxation

Corporatization of services Accountants This influences the service sector

Reason for expansion of service sector Failure to sustain an advantage in manufacturing activities Failure to sustain anadvantage in manufacturing activities

True/FalseQuestion Positive morale definitely influences the productivity of a group and reduces the amount of supervisionnecessary for the desired output.


Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance areCorrect Answer managerial incentives , disciplining , corporate restructuringYour Answer disciplining , corporate restructuring


assumptions and benefits that are traditionally beneath the surface.Correct Answer CollectiveYour Answer Effective

Select The Blank Question The directors should show________and commitment to their job.Correct Answer interestYour Answer interest

Multiple Choice Multiple Answer Question Functional authority works only when,Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is establishedYour Answer Assignment is clarified , Feedback control is established , No delegation has occurred

Select The Blank Question ________ is the ability to sense, understand and effectively apply emotion.Correct Answer Emotional IntelligenceYour Answer Emotional Quotient


Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends , Current analysis , Past performance , Production trends forecasts

Multiple Choice Single Answer Question What is essential for the management to get things done in the organization?Correct Answer DelegationYour Answer Decision

Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Government

True/FalseQuestion In delegation a superior transfer some duties and responsibilities to his subordinates.Correct Answer False

Your Answer True Select The Blank Question Latest approach signifies organization has a part of ________ system.Correct Answer SocialYour Answer Social

True/FalseQuestion Professional management signifies separation of ownership and management.Correct Answer TrueYour Answer True

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Zurich Hero group Hero group



AMP Sanmar Sanmar





Multiple Choice Multiple Answer Question The products that are grouped under SBU share a commonCorrect Answer underlying technology , market , skillYour Answer market , skill

Multiple Choice Single Answer Question What requires a high level of optimism and persistence despite rejection?Correct Answer Self MotivationYour Answer Self Motivation

True/FalseQuestion Strong corporate governance is indispensable to resilient and vibrant capital markets.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question The service may or may not be tied to which type of good?Correct Answer PhysicalYour Answer Intangible

Select The Blank Question Organization is like an ________ influenced by ________-building process.Correct Answer individualYour Answer imageCorrect Answer imageYour Answer Systemic

Select The Blank Question 50.The last few years have shown a ________ of film ________ shows.Correct Answer opportunitiesYour Answer RecurrenceCorrect Answer celebrity

Your Answer celebrity Multiple Choice Single Answer Question Where is the attack on business families coming from?Correct Answer TransnationalsYour Answer Transnationals

True/FalseQuestion Product differentiation is not a barrier to entry.Correct Answer FalseYour Answer True

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Select The Blank Question There has been an increased ________ on ________.Correct Answer reliance

Your Answer EmphasisCorrect Answer consultantsYour Answer reliance



Select The Blank Question In the Needs- satisfaction chain, every ________ is a ________ Correct Answer step

Your Answer stepCorrect Answer Motivator Your Answer Motivator

Multiple Choice Single Answer Question Organization is a set-up of what?Correct Answer RelationshipsYour Answer Relationships

Match The Following


Problem Perception Bounded Rationality Weaknesses

Benefits Weaknesses Bounded Rationality

Takeover Turnaround Turnaround

Budgets Strategies Rules

Policies Rules Strategies

Multiple Choice Multiple Answer Question Business families have adapted themselves to the new realities such asCorrect Answer customer relationship management , reliable after sales service , new product launchYour Answer customer relationship management , reliable after sales service , new product launch


Multiple Choice Multiple Answer Question The Indian customers has been shying away from large stores and supermarket chains due toCorrect Answer poverty and low literacy rates , expensive supply chains , low per capita income , low taxesYour Answer poverty and low literacy rates , low per capita income

True/FalseQuestion India never had its own management practice.Correct Answer FalseYour Answer False

Multiple Choice Single Answer Question The need for co-ordination is created when managers do what to specialized activities?

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Correct Answer DivideYour Answer Distribute

Select The Blank Question Self-motivation requires a ________ level of ________.Correct Answer HighYour Answer HighCorrect Answer optimism

Your Answer optimism Multiple Choice Multiple Answer Question The bureaucratic type of leadership is normally criticized for Correct Answer nepotism , delaysYour Answer nepotism , autocratic

Multiple Choice Multiple Answer Question The various problems faced by event management industries areCorrect Answer entertainment tax rates , large no. of permissions required , service taxesYour Answer entertainment tax rates , large no. of permissions required , service taxes

True/FalseQuestion Indian business families have focused more on their areas of core competence.Correct Answer FalseYour Answer False


and work”?Correct Answer Peter Drucker Your Answer Harold Konntz

Select The Blank Question Henry P. Towne outlined the Importance of ________ as a ________ Correct Answer managementYour Answer managementCorrect Answer scienceYour Answer science

Multiple Choice Multiple Answer Question Components of planning would includeCorrect Answer objectives , budgets , procedures

Your Answer objectives , procedures , people


Multiple Choice Single Answer Question According to Sehznick, “ the major task of a leader is not only to make a policy, but to build it into

organization’s what?”Correct Answer Corporate CultureYour Answer Corporate Culture

True/FalseQuestion Direction is also done by top and middle level managers.Correct Answer TrueYour Answer True

Multiple Choice Single Answer Question What does the insurance company compensate, when an event insured against occurs?Correct Answer LossesYour Answer Losses

Multiple Choice Single Answer Question Who is the Father of Competitive Strategy?Correct Answer Michael E. Porter Your Answer Peter F. Drucker

True/False

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Question Greater co-ordination is not needed in sequential rather than pooled interdependence.Correct Answer FalseYour Answer False

Select The Blank Question ________ is telling ________ what to do.Correct Answer DirectionYour Answer Direction

Correct Answer peopleYour Answer Subordinates Match The Following


The process of control is complete only when corrective action is taken. via information collected.

Control highlights omissions if any. And makes it possible to take Corrective measures. And makes it possible to takeCorrective measures.

Control is related to the future. though it lives in the present. of the nature of corrective action to be taken.

Changes can be anticipated via information collected. though it lives in the present.

Control gives the correct picture of the nature of corrective action to be taken.only when corrective action is taken.

True/FalseQuestion Organisational morale is basically the individual mental condition.Correct Answer FalseYour Answer False


Select The Blank Question ________ is a systematic and knowledge of ________ and living.Correct Answer VedantaYour Answer VedantaCorrect Answer Life

Your Answer Life Multiple Choice Single Answer Question Who propounded theory X and theory Y?Correct Answer McGregor Your Answer Henry Fayol



Select The Blank Question Actuary ________ and deciding of a specific ________ is the biggest problem.Correct Answer scienceYour Answer premiumCorrect Answer premiumYour Answer Compensation

True/FalseQuestion If you want it done right, do it yourself, is a fallacyCorrect Answer TrueYour Answer False

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Select The Blank Question Self-________ matters a lot to ________ Correct Answer regulationYour Answer regulationCorrect Answer LeadersYour Answer Leaders


Question Some of the major strategies adopted by business families for their survival and growth areCorrect Answer appointment of professional mangers , joint ventures and tie-ups , technology up gradationYour Answer appointment of professional mangers , technology up gradation

Multiple Choice Single Answer Question One of the external environment factors that influences Management isCorrect Answer LegalYour Answer Skills

Multiple Choice Single Answer Question For most hi-tech service industries, the two ingredients are:Correct Answer Only a and cYour Answer Only a and c

Multiple Choice Single Answer Question Which of the following is a necessary by product of good managerial directing ?

Correct Answer Co-ordinationYour Answer Monitoring


Multiple Choice Multiple Answer Question Unethical acts are results of the following factors:Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoningYour Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

Multiple Choice Multiple Answer Question Limitation of control areCorrect Answer external factors , fixing of responsibility , variation and its causes

Your Answer external factors , fixing of responsibility , variation and its causes

Multiple Choice Single Answer Question Name the service which has two prime necessities like co-ordination and infiltration.Correct Answer Staff Your Answer Staff


Multiple Choice Multiple Answer Question The internal environment factors that influence management areCorrect Answer labour , machines , placeYour Answer labour , machines , place



Multiple Choice Single Answer Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion

True/False

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Question Motivation of subordinates to meet the expectations of the manager is a feature of direction.Correct Answer FalseYour Answer False

Multiple Choice Multiple Answer Question Name the tactics used in the intensity of rivalry amongst existing competitors.Correct Answer Price competition , Advertising battles , Product introductionYour Answer Substitute products , Price competition , Advertising battles

Multiple Choice Single Answer Question Which concept of ethics tries to explore the traits which help a person to lead a life that is satisfying from an

ethical point of view?Correct Answer Ethics of VirtueYour Answer Ethics of Virtue

Multiple Choice Single Answer Question What is the challenge insurance will face like any other service sector?Correct Answer BrandingYour Answer Branding









Match The Following


Principle of effective delegation To believe in feedback, interaction and result orientation. To believe in feedback,interaction and result orientation.

High degree of delegation The task is specified to a subordinate and is told to report back with results The task is specifiedto a subordinate and is told to report back with results

Functional authority This is clarifying the assignment, which is delegated to a department. This is clarifying the assignment,which is delegated to a department.

Need for delegation Superior needs to concentrate on important and vital issues. Superior needs to concentrate on importantand vital issues.

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yields a contingency model.Correct Answer Vroom's theoryYour Answer Herzberg's theory

Multiple Choice Single Answer Question A senior family member and trusted professional manager acts as what to the business families scions trained

abroad and then return to take over the business.Correct Answer mentor Your Answer mentor


Select The Blank Question Chesterd Bernard developed a theory of organization and ________ functions.Correct Answer ExecutiveYour Answer Executive

Match The Following




Equity Loyalty, devotion on the part of managers should be there when dealing with subordinates This means eachgroup of activities with the same objective must have one head and one plan


Multiple Choice Single Answer Question The main role of management consultant to the organisation is to provideCorrect Answer RecommendationsYour Answer Information


Your Answer additional customer groups , falling trade barriers



Your Answer as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds


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Correct Answer Right successor , Stumbling self-confidence , Lack of professional managementYour Answer Right successor , Stumbling self-confidence , Lack of professional management





Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such as

Correct Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach


Multiple Choice Multiple Answer Question Some of the popular forecasts areCorrect Answer Demand forecast , Sales forecast , Specific industry forecastYour Answer Demand forecast , Sales forecast , Specific industry forecast

True/FalseQuestion You should never measure the process and develop tools that will measure your progress.Correct Answer False

Your Answer False Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%.Correct Answer CapitalYour Answer Capital


True/FalseQuestion Direction initiates at the bottom level in the organisation and follows to top through the hierarchy.Correct Answer FalseYour Answer False


drive.Correct Answer frustrationYour Answer stress



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Question Advantages of learning organizations should beCorrect Answer Free exchange and flow of information , Commitment to learning, personal development , Climate of openness


and trust

True/FalseQuestion Morale is the sum total of various physical qualities.


Multiple Choice Single Answer Question What type of industry is consultingCorrect Answer KnowledgeYour Answer Specialist

Multiple Choice Single Answer Question Which Indian pharma company has recently started an SBU?Correct Answer RanbaxyYour Answer Ranbaxy

Select The Blank Question ________is a tool for corporate governance.Correct Answer communication

Your Answer communication Multiple Choice Single Answer Question What does control maintain between output and effort?Correct Answer EquilibriumYour Answer Balance

True/FalseQuestion Horizontal co-ordination takes place sideways.Correct Answer TrueYour Answer True

Match The Following




What is a basic need? Food Vroom

What is an esteem need? Self-esteem


Multiple Choice Multiple Answer Question The non-financial type of motivators would beCorrect Answer encouragement , freedom , recognitionYour Answer encouragement , freedom , recognition

Select The Blank Question New companies feel that________is the most appropriate type of alliance.

Correct Answer Joint-ventureYour Answer Joint-venture

Multiple Choice Single Answer Question What is that the consultant must be able to recognise about the client's future needs ?Correct Answer VisionYour Answer Goal

Select The Blank Question Learning organizations are adaptive to their________environmentCorrect Answer externalYour Answer external

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Match The Following


Vipassana MeditationMeditation

Visionary Missionary Missionary

Knowledge Worker Wisdom Worker Wisdom Worker

Tamas Rajas Rajas

Karma Destiny Destiny

Select The Blank Question Event ________ has various ________ opportunities.Correct Answer managementYour Answer managementCorrect Answer Career Your Answer Career


Your Answer LIC , General Insurance , Allianz AG

Multiple Choice Multiple Answer Question Fedrick Winslow Taylor’s Mechanism of Scientific Management includesCorrect Answer scientific task setting , planning the task , standardization of tools and equipmentsYour Answer scientific task setting , planning the task , standardization of tools and equipments

Select The Blank Question Under the principles of effective delegation, it is said that never delegate and ________.Correct Answer Disappear Your Answer Disappear

Select The Blank Question The higher the ________ level of the employee, the lower the ________ satisfaction.Correct Answer educationalYour Answer educational

Correct Answer jobYour Answer job Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?”Correct Answer AnonymousYour Answer Peter Drucker

Select The Blank Question ________ is the result of human limitation to the span of management.Correct Answer DelegationYour Answer Delegation

Multiple Choice Single Answer Question Learning organizations must possess what type of culture?Correct Answer LearningYour Answer Learning

Select The Blank Question A ________ faced by the retail business is the ________ aspect.Correct Answer challengeYour Answer challengeCorrect Answer culturalYour Answer cultural


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Multiple Choice Multiple Answer Question Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economic changesYour Answer govt. policies , organizational policies , market changes

True/FalseQuestion the heart of administration is the directing function.

Correct Answer TrueYour Answer True True/FalseQuestion Service denotes physical transfer of goods.Correct Answer FalseYour Answer True

True/FalseQuestion For effective control, different departments should have uniform systems of control.Correct Answer FalseYour Answer True

Multiple Choice Single Answer Question As organizations increase their products, market diversity etc, for what type of people does the demand

increase?Correct Answer General Managers

Your Answer General Managers Multiple Choice Multiple Answer Question The objective in corporate governance areCorrect Answer shareholders value maximization , growth , stabilityYour Answer shareholders value maximization , growth , stability

Multiple Choice Single Answer Question Name the department which plays a major role in developing a learning organizationCorrect Answer MISYour Answer Sales

Multiple Choice Multiple Answer Question Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer Question What criterion is that which the SBU must meet which is neither too large nor too small?Correct Answer Proper sizeYour Answer Proper size

Select The Blank Question Management is a creative and________process.Correct Answer continuousYour Answer continuous

Multiple Choice Multiple Answer Question The old control techniques which were used through years areCorrect Answer unity of policies , break-even analysis , budgetary controlYour Answer unity of policies , break-even analysis , budgetary control

Select The Blank

Question Individuals have different ________ of management categories such as democratic, ________, bureaucratic,etc.

Correct Answer stylesYour Answer stylesCorrect Answer autocraticYour Answer autocratic

True/FalseQuestion Economic considerations do not affect the choice of span.Correct Answer FalseYour Answer True

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Multiple Choice Single Answer Question How many event management companies are there in Pune?Correct Answer 215Your Answer 215

True/FalseQuestion Developing effective control is one of the weaknesses of MBOCorrect Answer False

Your Answer False Multiple Choice Multiple Answer Question The summary of important trends in retailing areCorrect Answer market concentration , global players vs. local players , non store retailingYour Answer market concentration , global players vs. local players , non store retailing

Multiple Choice Single Answer Question Who is the father of Intelligence Quotient ?Correct Answer Alfred BennetYour Answer Alfred Bennet




Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer TransnationalsYour Answer Transnationals

Select The Blank Question Direction is a ________ function performed by all the managers at all levels of the organisation.Correct Answer managerialYour Answer complex

Multiple Choice Multiple Answer Question In the insurance sector the rules governing Indian companies areCorrect Answer min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in non-

insurance and non-life as single entity

Your Answer min. paid up capital of Rs. 1 billion , 26% equity participation , no dealing in non-insurance and non-life assingle entity

True/FalseQuestion Development of the retail sector requires a slow change in our mindset.Correct Answer TrueYour Answer True

True/FalseQuestion Succession planning is not a function of the Board of Directors.Correct Answer FalseYour Answer True

True/FalseQuestion Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer True

Multiple Choice Multiple Answer Question Retailing categories based on ownership arrangement would beCorrect Answer Super Markets , Consumer Durables Stores , Departmental StoresYour Answer Super Markets , Departmental Stores , Shopping Malls

Multiple Choice Multiple Answer Question The following are the elements of controlCorrect Answer authority and knowledge , guidance and direction , constraint and restraintYour Answer authority and knowledge , guidance and direction , constraint and restraint , comparison and correctiveness

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Multiple Choice Single Answer Question Which type of strategies do professional managers help organizations in chalking out?Correct Answer corporate

Your Answer multi-disciplinary True/FalseQuestion Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer FalseYour Answer True



Multiple Choice Single Answer Question What would be the percentage of equity participation under the rules governing foreign companies?Correct Answer 0.26Your Answer 0.26




Multiple Choice Multiple Answer Question Limitation of control areCorrect Answer external factors , fixing of responsibility , variation and its causesYour Answer external factors , internal factors , fixing of responsibility

Multiple Choice Multiple Answer Question The various tools employed by the companies to improve and sustain employee moraleCorrect Answer building of responsibility , rotation of jobs , job enrichmentYour Answer retention of authority , building of responsibility , rotation of jobs , job enrichment

Multiple Choice Multiple Answer Question International consultancy is said to beCorrect Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Trendy , Reliant

Select The Blank Question MBO was invented by ________.


Match The Following


Potential external opportunities Complacency among rival firms Complacency among rival firms

BPR Business process reengineering Business process reengineering

TQM Total quality management Total quality management

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Potential internal strengths A distinctive competence A distinctive competence



Multiple Choice Multiple Answer Question Some of the management functions mentioned by Henry Fayol are :Correct Answer Planning , Control , Co-ordinationYour Answer Planning , Control , Co-ordination

True/FalseQuestion The unorganized sector is mainly concentrated in metropolitan cities.Correct Answer FalseYour Answer False


Select The Blank

Question ________ provide all types of help required to make the business more efficient and profitable.Correct Answer ConsultantsYour Answer Consultants



involved.Correct Answer FalseYour Answer True


Question Some tips for improving written communication would beCorrect Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar wordsYour Answer Avoid unnecessary words , Use simple words and phrases , Use short and familiar words




Multiple Choice Multiple Answer Question The different kinds of relationships for selecting the span of control would be :

Correct Answer One to one , Cross relationship , Direct groupYour Answer One to one , Cross relationship , Direct group



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Multiple Choice Single Answer Question The fundamental objective of corporate governance is essentiallyCorrect Answer enhancement of long term shareholder valueYour Answer protecting the interest of other shareholders

True/FalseQuestion Policy is supposed to be immutable, unchanging and eternal.

Correct Answer TrueYour Answer True Multiple Choice Multiple Answer Question A procedure has the following advantagesCorrect Answer ensures uniformity of action , increases co-ordination , provides good standard for the manageYour Answer ensures uniformity of action , increases co-ordination , provides good standard for the manage


Multiple Choice Multiple Answer Question Under principle of effective communication what should be fully understood by all concerned.Correct Answer tasks , policies , responsibilit iesYour Answer tasks , policies , responsibilit ies

Multiple Choice Single Answer Question One of the popular forecast isCorrect Answer DemandYour Answer Demand

Match The Following


Kautilya Conception of administration and management Political, Social and Economic Management of state

Swami Vivekananda Political, Social and Economic Management of state Divine power to face challenges

Samartha Ramdas Setting goals and accomplishing it. Conception of administration and management

King Akbar Creator of social progress and prosperity Setting goals and accomplishing it.

Select The Blank Question Costliness of the ________ is the overriding factor determining the extent of decentralization.Correct Answer DecisionYour Answer Staffing

Multiple Choice Single Answer Question What is essential for the management to get things done in the organization?Correct Answer DelegationYour Answer Delegation


Select The Blank Question Charles Babbage built the first prototype of modern ________.Correct Answer ComputersYour Answer Computers

Select The Blank Question Consultants must conduct diagnosis to redefine ________.Correct Answer ProblemYour Answer Problem

True/FalseQuestion Lower level managers need EQ most.

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Question What articulates the long-term goals of an enterprise?Correct Answer Vision StatementYour Answer Policies

Multiple Choice Single Answer Question What does a mission statement specify that the organization will achieve?Correct Answer GoalsYour Answer Goals

Multiple Choice Single Answer Question Which is one of the weaknesses of MBO?Correct Answer Difficulty in setting goalsYour Answer Difficulty in setting goals

True/FalseQuestion A proper control system must also show the way for corrective action .Correct Answer TrueYour Answer True

True/FalseQuestion Direction is mainly concerned with the people who put the plan in action.Correct Answer TrueYour Answer True

security

Multiple Choice Single Answer Question What articulates the long-term goals of an enterprise?Correct Answer Vision StatementYour Answer Policies

Multiple Choice Single Answer Question What does a mission statement specify that the organization will achieve?Correct Answer GoalsYour Answer Goals

Multiple Choice Single Answer Question Which is one of the weaknesses of MBO?Correct Answer Difficulty in setting goalsYour Answer Difficulty in setting goals

True/FalseQuestion A proper control system must also show the way for corrective action .Correct Answer TrueYour Answer True

True/FalseQuestion Direction is mainly concerned with the people who put the plan in action.Correct Answer TrueYour Answer True

Match The Following


Leadership is a process Of influencing people. Of influencing people.

Hard-boiled autocratic leaders Give orders that subordinates must accept Give orders that subordinates must accept

Communication skill means The ability to talk and write clearly and forcefully. The ability to talk and write clearly andforcefully.

Your people are not giving you their best If they are afraid to speak out. If they are afraid to speak out.

People want to follow someone. Who knows where he is going. Who knows where he is going.

True/FalseQuestion Without co-ordination individuals and organizations would begin perusal of their own specialized interests.Correct Answer TrueYour Answer False

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True/FalseQuestion The major task of a leader is not to make a policy but to build it into the social structure of the organization.

Question Without co-ordination individuals and organizations would begin perusal of their own specialized interests.Correct Answer TrueYour Answer False

True/False

Question The major task of a leader is not to make a policy but to build it into the social structure of the organization.Correct Answer FalseYour Answer True

Multiple Choice Single Answer Question The leader who follows the fatherly style is called?Correct Answer PaternalisticYour Answer Paternalistic

Multiple Choice Multiple Answer Question The bureaucratic type of leadership is normally criticized for Correct Answer nepotism , delaysYour Answer nepotism , delays , autocratic




Match The Following


EQ The qualities that mark the people who excel in real lifeThe qualities that mark the people who excel in real life



Benefit Differentiating between positive and destructive emotions It concerned with head smarts people

Multiple Choice Single Answer Question The goal of human activity is pure consciousness but some also prefer Correct Answer Patanjali Yoga SutraYour Answer Posture

Multiple Choice Multiple Answer Question The key management processes in the learning organizations would beCorrect Answer competitor analysis , performance measurement , capability planningYour Answer competitor analysis , performance measurement , capability planning

Multiple Choice Single Answer Question According to Dr. Chakraborty's in his model II, he advocates and gives preference toCorrect Answer Wisdom worker Your Answer Objective worker

Multiple Choice Multiple Answer Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ambiguity , ethics , accountability

Select The Blank

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Question The concept of corporate governance has been attracting________in India.Correct Answer public attentionYour Answer public attention

True/FalseQuestion the heart of administration is the directing function.Correct Answer TrueYour Answer False

True/FalseQuestion International artists' performance in India is diminishing in recent times.Correct Answer FalseYour Answer True


environmental change?Correct Answer Decision-makingYour Answer Co-ordination





communication.Correct Answer ListeningYour Answer Communicating


Multiple Choice Single Answer Question Which among the following is a general management challenge in the insurance sector?Correct Answer TrainingYour Answer Organizing


the main facts which flow through individuals at various levels.Correct Answer concepts, opinionsYour Answer concepts, co-ordination


Question How many forces of competition are there according to Michael E. Porter?Correct Answer FiveYour Answer Five

Select The Blank Question One of the cause of low morale is poor________ Correct Answer LeadershipYour Answer Leadership

True/FalseQuestion The Indian consumer does not see shopping as an end in itself.Correct Answer False

204



Your Answer False Multiple Choice Multiple Answer Question Rules offer a definite direction to the planning process, they are also names asCorrect Answer specific , rigid , non-flexibleYour Answer flexible , specific , rigid


Question Features of direction would beCorrect Answer Pervasive function , Communication , Continuous processYour Answer Pervasive function , Communication , Continuous process


Multiple Choice Multiple Answer Question The names of the experts who have given recent contribution to management are:Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker Your Answer William Ouchi , Elton Mayo , Peter F.Drucker

Multiple Choice Single Answer Question What is the set-up of an organization?Correct Answer Relationships

Your Answer Communication True/FalseQuestion Management is the combination of Arts, Science and profession.Correct Answer TrueYour Answer True


Multiple Choice Multiple Answer Question Multiple Choice Multiple ResponseCorrect Answer Loyalty , DevotionYour Answer Loyalty , Modification , Devotion

Multiple Choice Multiple Answer Question According to Urwick, features of good plan is that which isCorrect Answer sample , balanced , flexibleYour Answer balanced , rigid , flexible

Select The Blank Question Organization as an establishment is considered as the ________ aspect of an enterprise.Correct Answer PhysicalYour Answer Productive


True/False

Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athosin 1981.


Select The Blank Question Scientists claim that there is a genetic component as well as ________ component.Correct Answer an additionalYour Answer an additional

Multiple Choice Single Answer Question What hampers organisational communication ?

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Correct Answer Barrier Your Answer Fear

Multiple Choice Single Answer Question Which among the following is an event management company?Correct Answer Planet EYour Answer Planet M


Vilfredo Pareto Referred to as 'The father of the social systems approach' to organization and management Introducedquality control in Japan

W.Edward Deming Introduced quality control in Japan Referred to as 'The father of modern management theory'

Henry Fayol Referred to as 'The father of modern management theory' Referred to as 'The father of scientificmanagement'

Federick W.Taylor Referred to as 'The father of scientific management' He is known for his time and motion studies.

Multiple Choice Multiple Answer Question The characteristics of professional managers areCorrect Answer Focus , Objectivity , Creativity

Your Answer Focus , Objectivity , Control , Creativity

Multiple Choice Single Answer Question Name the law which says 'God is your source of your efforts, God has nothing to do with course of your efforts'Correct Answer Law of KarmaYour Answer Law of Karma

Select The Blank Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is

________.Correct Answer scientificYour Answer productive


structural and institutional factors as follows

Correct Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer financial structure of corporation , structure and functioning of co. , decision making

Multiple Choice Single Answer Question Who propounded the theory X and YCorrect Answer McGregor Your Answer Peter Drucker

Select The Blank Question Services need efficient________, transport roads and power just as much as industry and agriculture.Correct Answer telecomYour Answer manpower

Select The Blank Question ________is at the core of corporate governance.Correct Answer trustYour Answer planning

Multiple Choice Multiple Answer Question What are the common challenges faced by the retail business?Correct Answer Special mindset to develop special strategies , Coping with the changeYour Answer The cultural aspect , Special mindset to develop special strategies , Coping with the change , Variety reduction



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Question Fredrick Winslow Taylor's Mechanism of scientific management includes,Correct Answer Scientific task setting , Planning task setting , Standardization of toolsYour Answer Scientific task setting , Technical task setting , Planning task setting , Standardization of tools

LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5Question Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate

Question Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process


Question The external environmental factors that influence management areCorrect Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic, Global,Ethical,Moral

Question : The Internal environmental factor that influence management areanswer : Place, Labour,machines,Money

Question The features of art is as follows

Correct Answer skill , knowledge , creativityYour Answer skill , knowledge , creativity

Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority , enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct





Knowledge based decision-making . Instead of intuition Instead of intuition

Professional managers may Question of accountability of Performance Question of accountability of Performancehave only salary-stake


Art Skill Skill




Professional Manager Dynamic Creative

Question Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True

Question The contribution of the service sector to GDP has been less than proportionate toCorrect Answer employmentYour Answer employment

Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sector Your Answer unorganized sector

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Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer TrueYour Answer True

Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

Question Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking


Question Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

Question Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245Your Answer 245

Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company

boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company

board

Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of nationalized players

Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

Question Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideas

Your Answer ideas





Question Intelligence quotient is the measurement of one's ?Correct Answer Intelligence

Your Answer Intelligence

Question Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False

Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated

Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo

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Your Answer Max Weber , Vilfredo Pareto , Elton Mayo

Question Under McKinsey's 7 S model, the soft S's are:Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills

Question Unity of command means that employees should receive orders from one superior only.Correct Answer True

Your Answer True

Question W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True

Question The characteristics of knowledge worker would beCorrect Answer egoistic , right consciousYour Answer egoistic , right conscious

Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas


Question Successful consultants should promote their consultancy through what ?Correct Answer Network Your Answer Network

Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor

Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous




Question Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True


Question Maintaining discipline and ________ those who perform properly, is an element of direction.Correct Answer controllingYour Answer rewarding

Question Managerial function of control is the ________ and correction of performance of various activities.Correct Answer measurementYour Answer measurement

Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Decentralisation

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Question "Control maintains the equilibrium between ends and means, output and efforts' by according toCorrect Answer Peter Drucker Your Answer Peter Drucker


Question Management has been defined as the creation and direction of the internal environment in an enterpriseCorrect Answer False

Your Answer False creation and maintenance

Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power

Question Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False

Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration

Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer

Your Answer the expectations of others , the experiences of people

Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion

Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability

Question ________is a tool for corporate governance.Correct Answer communicationYour Answer communication

Question Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer False

Your Answer False not inadeauate but adequate Question To which environment is learning environment adaptive?Correct Answer ExternalYour Answer External

Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development of

General ManagersYour Answer Quick response to environmental changes , Maintaining a uniform corporate image , Increased focus on products and

market

Question Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Empathy

Question Charles Babbage built the first prototype of modern ________.

Correct Answer ComputersYour Answer Computers

Question Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.

Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos in 1981.Correct Answer TrueYour Answer True

Question ________ says you are the product of your past and you are bound by past activities.

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Correct Answer Law of destinyYour Answer Law of destiny

Question Which law states that 'you get what you deserve and not what you desire'Correct Answer Law of destinyYour Answer Law of karma

Question Where is the attack on business families coming from

Correct Answer TransnationalsYour Answer Transnationals

Question In the complex new liberalized economy business families face common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach

Question Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False

Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Stumbling self confidence , Lack of professional management

Question What articulates the long-term goals of an enterprise ?Correct Answer Vission Statement

Your Answer Vission Statement

Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them toinvestigate on that task and report back.

Correct Answer LowYour Answer Moderate

Question Organization as an establishment is considered as the ________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical


Match The Following


Decentralization It is viewed as an extension of delegation It is viewed as an extension of delegation

Organizing t is considered as a process, or any activity It is considered as a process, or any activity

Delegation This means to give, offer, confer and allot a major part to subordinates This means to give, offer, confer and allot a major part to subordinates

Span of management It is based on the manager of average ability It is based on the manager of average ability



Organization as a corporate citizen This is regarded as the social aspect of an organization This is regarded as the social aspect of anorganization

Organization as a relationship This is more related with the formal and informal relationships This is more related with the formal andinformal relationships


Question Who said, the heart of administration is the directing function.

211



Correct Answer Dimock Your Answer Dimock

Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'.Correct Answer DaleYour Answer Dale

Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates.

Correct Answer Linear Your Answer Linear

Question Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfyingthem.

Correct Answer leadersYour Answer leaders

Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold upsYour Answer knowing exactly what work is to be done , knowing that the work was not favourable , knowing immediately of any

delays, hold ups

Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Globalisation

Question The larger the organisation, the more easier is the control process with respect to overall results.Correct Answer FalseYour Answer False

Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer DesireYour Answer Devotion

Question Under the kinds of motivation, employees are different individually yet, they all want the following things from the job.Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages

Question The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force

Question Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation =Valency x Expectancy)







True/False

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Question Professional management signifies separation of ownership and management.Correct Answer TrueYour Answer True

Multiple Choice Multiple Answer Question Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Natured evaluation


Selective Perception In communication this means that they hear what they want to hear and ignore other information Incommunication this means that they hear what they want to hear and ignore other information

Semantic Distortion This type of communication is said to be deliberate or accidental People respond to information overload bydisregarding certain information

Secrecy There is a large amount of information which is withheld bec' it will cause jealousy Listening demand full attention anddiscipline

Oral Communication Frequently used by supervisors at the shop floor and by middle level managers This type of communication issaid to be deliberate or accidental


Multiple Choice Single Answer Question What is the meaning of no physical transferability of services?Correct Answer intangibilityYour Answer intangibility

Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer virtual stagnation in agriculture


Question Which of the options best describes the employment capacity of the retailing sector? It is theCorrect Answer second largest employer after agricultureYour Answer second largest employer after agriculture



True/FalseQuestion Foreign insurance companies can appoint majority directors on the company board.Correct Answer False

Your Answer False



213



Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are activated through several structural and

institutional factors as followsCorrect Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.

Multiple Choice Multiple Answer Question The objectives in corporate governance are

Correct Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization


Select The Blank Question ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning

Multiple Choice Single Answer Question Name the growing developer and publisher software created by SBU's to handle product development for each of the

segments like child, youth entertainment etc.Correct Answer Mindscape

Your Answer Mindscape



Select The Blank Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated





Question What did chanakya write ?Correct Answer ArthashastraYour Answer Arthashastra

True/FalseQuestion India should borrow management skill from other countries but one should never borrow the use of the mechanical arts

and applied sciences -Correct Answer FalseYour Answer False

True/FalseQuestion Gita has nothing to do with leadership in management

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Multiple Choice Single Answer Question What is lacking in Indian business companies management ?Correct Answer ProfessionalismYour Answer Professionalism

Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth areCorrect Answer Raising their capital , Appoint professional manager , Technology upgradationYour Answer Raising their capital , Appoint professional manager , Technology upgradation


Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%.

Correct Answer CapitalYour Answer Capital


Multiple Choice Single Answer Question What is indispensable to accurate internal budgeting and to setting financial and expansion policies.Correct Answer Sales forecastingYour Answer Specific industry forecasts

Multiple Choice Multiple Answer Question The steps included in the process of MBO areCorrect Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives

Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives

Multiple Choice Multiple Answer Question Some of the limitations of business planning areCorrect Answer Time Consuming , Expensive device , Heavy cost of planningYour Answer Grievances , Expensive device , Heavy cost of planning

Multiple Choice Multiple Answer Question The term 'span of control' is also referred to as:Correct Answer Span of management , Span of supervision , Span of authorityYour Answer Span of management , Span of supervision , Span of authority


True/FalseQuestion Span of management is normally related to organization structure.Correct Answer TrueYour Answer False

Select The Blank Question Control, like other elements of management process has to be ________ and not an emergency operationCorrect Answer continuousYour Answer corrective

Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________

215



Correct Answer statistical reportsYour Answer statistical reports

Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may behave with

and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and

________ of people for a common purpose.Correct Answer togethernessYour Answer initiative


Theory X Both men and boss participate and jointly determine each individual's major areas of responsibility. People do not haveambitions and they try to shirk responsibility

Theory Y People do not have ambitions and they try to shirk responsibility The average human beings, under proper conditions, donot shirk responsibility.

MBO technique Autocratic, democratic styles of leadership have their own implications for employee motivation. Both men and boss

participate and jointly determine each individual's major areas of responsibility.

Leadership Technique The average human beings, under proper conditions, do not shirk responsibility. Autocratic, democratic stylesof leadership have their own implications for employee motivation.



Multiple Choice Single Answer Question Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate



Multiple Choice Multiple Answer Question Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of unorganized knowledge , establishes cause and effect relationship , non-predictive



Multiple Choice Single Answer Question What hampers organisational communication ?Correct Answer Barrier Your Answer Barrier

Multiple Choice Multiple Answer Question The lack of communication leads toCorrect Answer information gap , disintegration , deviation from performance

216



Your Answer information gap , disintegration , deviation from performance

Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include,Correct Answer ideation , encoding , transmissionYour Answer encoding , response

Select The Blank

Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.Correct Answer ListeningYour Answer Listening


Multiple Choice Single Answer Question Services need support functions to assist its operation, they areCorrect Answer transport, telecom, power Your Answer transport, telecom, power

Multiple Choice Single Answer Question Govt. services would essentially entailCorrect Answer social goods and public administration

Your Answer social goods and public administration


Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail?Correct Answer proximity of marketsYour Answer customer preference to brands




Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax


Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests


Multiple Choice Single Answer Question Of which kind of advertising is event a form?Correct Answer interactiveYour Answer interactive

Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company?Correct Answer Cardiff

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Your Answer Cardiff



Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rulescan be desired from such reasons?Correct Answer Deontological EthicsYour Answer Demological Ethics


Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer countryYour Answer society

Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like

Correct Answer underlying technology , the market , the skillYour Answer underlying technology , the market , the skill



Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer Practice

Your Answer Practice

True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True



Select The Blank Question One of the fears family owned businesses fear is the successful planning to the get the right person after the business

________.Correct Answer Pioneer Your Answer Pioneer



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Management Desires Safe, healthy working conditions economic security Lowest cost per unit, Intelligent initiative

Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others

Social or Affiliation Basic human need of food, clothing and shelter It includes affection belongings, acceptance, friendship

LIST OF ATTEMPTED QUESTIONS AND ANSWERS PPP3

Question Who advocated concern for the working and living conditions of workers?Correct Answer Robert OwenYour Answer Robert Owen

Question Decision-making is a primary part of the managerial process.Correct Answer TrueYour Answer True

Question What does office management include?Correct Answer staffing and equipment of the officeYour Answer staffing and equipment of the office

Question What type of skills does management require?Correct Answer conceptual , human relations , technicalYour Answer conceptual , human relations , technical

Question This is the most suitable form of communication but if misused, it is the most stupid form, what is it ?Correct Answer SilenceYour Answer Body language

Question Brands are associated with lifestyles and people's________.Correct Answer aspirationsYour Answer aspirations

Question Which segment of event management has the potential to gross the largest in India?Correct Answer Live entertainmentYour Answer Live entertainment

Question The Aditya Birla Group has an insurance tie up with________of Canada.Correct Answer Sun LifeYour Answer Sun Life


Self-regulation enabler audit self-regulated co.

Postal ballot system shareholders shareholders

Markets notice well managed companies well managed companies

Continuous communication motivates people motivates people


BPR Business process reengineering Business process reengineering

TQM Total quality management Total quality management

Potential internal strengths A distinctive competence A distinctive competence

Potential external opportunities Complacency among rival firms Complacency among rival firms

Question Name the tool which learning organizations employ for seeking informationCorrect Answer InquiryYour Answer Inquiry

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Question The potential external opportunities faced by an organization areCorrect Answer additional customer groups , faster market groups , falling trade barriersYour Answer additional customer groups , faster market groups , falling trade barriers

Question The tools and techniques used in learning organizations areCorrect Answer creativity, brainstorming , observing outcomes , reframing knowledgeYour Answer creativity, brainstorming , observing outcomes , reframing knowledge

Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ___ Correct Answer scientificYour Answer strategic

Question Today's business is rife with ambiquity and changes what is important for competition.Correct Answer Self regulationYour Answer Self commitment

Question Who introduced Emotional Quotient in the book emotional intelligence ?Correct Answer Daniel GolemanYour Answer Daniel Goleman

Question Emotional Quotient increases with age commonly known asCorrect Answer maturityYour Answer maturity

Question EQ is born largely in the neurotransmitters if the brains limbic system that governs

Correct Answer drives , impulses , feelingsYour Answer drives , impulses , feelings

Question Empathy is important for the need to retain talent.Correct Answer TrueYour Answer True

Question Under mechanism of scientific management, scientific task setting includes :Correct Answer Time study , Motion study , Method studyYour Answer Time study , Motion study , Harmony study

Question ________ is one of the major barriers to entry.Correct Answer Government policyYour Answer Government policy

Question The theory of Bureaucracy was first propounded by Henry L.Gantt.



Question Modern Indian thought on management has its root in the ancient Indian Philosophy of ________.Correct Answer VedantaYour Answer Vedanta

Question According to Dr. Chakraborty's in his model II, he advocates and gives preference toCorrect Answer Wisdom worker Your Answer Wisdom worker

Question ________ is effective only in big organizations.Correct Answer Decentralization

Your Answer Decentralization

Question Elements of effective control areCorrect Answer Understandable , Corrective , FlexibleYour Answer Understandable , Complex , Flexible

Question The different factors that affect morale areCorrect Answer supervision received , nature of work , employees occupational levelYour Answer supervision received , nature of work , employees occupational level

Question Physical needs are at the base of the hierarchy theory of motivation while self actualisation needs are at the ________.Correct Answer apex

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Your Answer apex

LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5Question Professional managers help organizations in chalking out which type of strategies?Correct Answer CorporateYour Answer Corporate

Question Features of Management are as followsCorrect Answer goal oriented , universal , continuous processYour Answer goal oriented , universal , continuous process


Question The external environmental factors that influence management areCorrect Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic, Global,Ethical,Moral

Question : The Internal environmental factor that influence management areanswer : Place, Labour,machines,Money

Question The features of art is as followsCorrect Answer skill , knowledge , creativity

Your Answer skill , knowledge , creativity






Knowledge based decision-making . Instead of intuition Instead of intuition

Professional managers may Question of accountability of Performance Question of accountability of Performancehave only salary-stake


Art Skill Skill





Question Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True


Question The scope for retailing in India is great as it is dominated by the________.Correct Answer unorganized sector Your Answer unorganized sector

222



Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India.Correct Answer TrueYour Answer True

Question Events are occurrences designed for ________ interests.Correct Answer marketingYour Answer marketing

Question Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking


Question Foreign insurance companies can appoint majority directors on the company board.Correct Answer FalseYour Answer False

Question Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245Your Answer 245

Question In the insurance sector the rules governing the foreign companies

Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board

Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board

Question Future of Insurance sector would beCorrect Answer new players taking over the market , improved customer service , strong hold of nationalized playersYour Answer new players taking over the market , improved customer service , strong hold of nationalized players

Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

Question Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideasYour Answer ideas





Question Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence

Question Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False

Question Being ________ requires high level of optimism and persistence despite rejection.Correct Answer Self-MotivatedYour Answer Self-Motivated

Question The experts who dealt in Behavioral Sciences are :Correct Answer Max Weber , Vilfredo Pareto , Elton MayoYour Answer Max Weber , Vilfredo Pareto , Elton Mayo

223



Question Under McKinsey's 7 S model, the soft S's are:

Correct Answer Style , Staff , SkillsYour Answer Style , Staff , Skills

Question Unity of command means that employees should receive orders from one superior only.Correct Answer TrueYour Answer True

Question W.Edward Deming introduced quality control in Japan.Correct Answer TrueYour Answer True


Question The purpose of life is to raise from ________ to rajasCorrect Answer TamasYour Answer Tamas


Question Successful consultants should promote their consultancy through what ?Correct Answer Network Your Answer Network

Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor

Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer FlexibleYour Answer Continuous




Question Delegation and decentralization are closely related to each other.Correct Answer TrueYour Answer True


Question Maintaining discipline and ________ those who perform properly, is an element of direction.

Correct Answer controllingYour Answer rewarding

Question Managerial function of control is the ________ and correction of performance of various activities.Correct Answer measurementYour Answer measurement

Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Decentralisation

Question "Control maintains the equilibrium between ends and means, output and efforts' by according to

224





Question Management has been defined as the creation and direction of the internal environment in an enterpriseCorrect Answer FalseYour Answer False creation and maintenance

Question Name the various characteristics of scienceCorrect Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power

Question Wrong medium of communication is a physical barrier.Correct Answer FalseYour Answer False

Question Govt. services comprise________, defence and social goods.Correct Answer public administrationYour Answer public administration

Question Services are defined as the art and science of managingCorrect Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others , the experiences of people

Question How many billion dollars is our Retailing sector estimated to be?Correct Answer $ 180 billionYour Answer $ 180 billion

Question Corporate governance aims atCorrect Answer better transparency , ethics , accountabilityYour Answer better transparency , ethics , accountability

Question ________is a tool for corporate governance.Correct Answer communicationYour Answer communication

Question Deontological ethics believe that mature persons have inadequate capacity to reason.Correct Answer FalseYour Answer False not inadeauate but adequate


Question Advantages of SBU's areCorrect Answer Quick response to environmental changes , Increased focus on products and market , Facilitating development of

General ManagersYour Answer Quick response to environmental changes , Maintaining a uniform corporate image , Increased focus on products and

market

Question Being more attuned to the feelings of those you work with is a benefit of ________.Correct Answer Emotional QuotientYour Answer Empathy

Question Charles Babbage built the first prototype of modern ________.Correct Answer Computers

Your Answer Computers

Question Which famous management consultancy first adopted the 7 S model?Correct Answer McKinsey & Co.Your Answer McKinsey & Co.

Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos in 1981.Correct Answer TrueYour Answer True

Question ________ says you are the product of your past and you are bound by past activities.Correct Answer Law of destiny

225



Your Answer Law of destiny

Question Which law states that 'you get what you deserve and not what you desire'Correct Answer Law of destinyYour Answer Law of karma

Question Where is the attack on business families coming fromCorrect Answer Transnationals

Your Answer Transnationals

Question In the complex new liberalized economy business families face common problems such asCorrect Answer Unproductive labour , Falling share value , Transnational attachYour Answer Unproductive labour , Falling share value , Transnational attach

Question Indian business families are still avoiding joint ventures and tie-ups.Correct Answer FalseYour Answer False

Question The family owned businesses like Tata and Birla, also face major fears likeCorrect Answer Right successor , Stumbling self confidence , Lack of professional managementYour Answer Right successor , Stumbling self confidence , Lack of professional management

Question What articulates the long-term goals of an enterprise ?Correct Answer Vission StatementYour Answer Vission Statement

Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them toinvestigate on that task and report back.

Correct Answer LowYour Answer Moderate

Question Organization as an establishment is considered as the ________ aspect of an enterprise.Correct Answer PhysicalYour Answer Physical



Decentralization It is viewed as an extension of delegation It is viewed as an extension of delegation

Organizing t is considered as a process, or any activity It is considered as a process, or any activity

Delegation This means to give, offer, confer and allot a major part to subordinates This means to give, offer, confer and allot a major part to subordinates

Span of management It is based on the manager of average ability It is based on the manager of average ability



Organization as a corporate citizen This is regarded as the social aspect of an organization This is regarded as the social aspect of anorganization

Organization as a relationship This is more related with the formal and informal relationships This is more related with the formal andinformal relationships


Question Who said, the heart of administration is the directing function.Correct Answer Dimock

226



Your Answer Dimock

Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'.Correct Answer DaleYour Answer Dale

Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates.Correct Answer Linear

Your Answer Linear

Question Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfyingthem.

Correct Answer leadersYour Answer leaders

Question The meaning and purpose of control isCorrect Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing

immediately of any delays, hold upsYour Answer knowing exactly what work is to be done , knowing that the work was not favourable , knowing immediately of any

delays, hold ups

Question Which modern trend calls for systematic attempt at controlling ?Correct Answer DecentralisationYour Answer Globalisation

Question The larger the organisation, the more easier is the control process with respect to overall results.Correct Answer FalseYour Answer False

Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance.Correct Answer DesireYour Answer Devotion

Question Under the kinds of motivation, employees are different individually yet, they all want the following things from the job.Correct Answer Job security , Congenial associates , Fair wagesYour Answer Job security , Congenial associates , Fair wages

Question The negative type of motivators will includeCorrect Answer Fear , Force , ReprimandsYour Answer Fear , Force

Question Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation =Valency x Expectancy)Correct Answer TrueYour Answer True






True/FalseQuestion Professional management signifies separation of ownership and management.

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Multiple Choice Multiple Answer Question Communication barriers in the international environment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listeningYour Answer Loss by transmission , Loss by poor retention , Natured evaluation


Selective Perception In communication this means that they hear what they want to hear and ignore other information Incommunication this means that they hear what they want to hear and ignore other information

Semantic Distortion This type of communication is said to be deliberate or accidental People respond to information overload bydisregarding certain information

Secrecy There is a large amount of information which is withheld bec' it will cause jealousy Listening demand full attention anddiscipline

Oral Communication Frequently used by supervisors at the shop floor and by middle level managers This type of communication issaid to be deliberate or accidental

Select The Blank


Multiple Choice Single Answer Question What is the meaning of no physical transferability of services?Correct Answer intangibilityYour Answer intangibility

Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence?Correct Answer explosion of information technologyYour Answer virtual stagnation in agriculture

Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is the

Correct Answer second largest employer after agricultureYour Answer second largest employer after agriculture







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Question The channels through which corporate governance may bear on performance are activated through several structural andinstitutional factors as follows

Correct Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co.

Multiple Choice Multiple Answer Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximization

Your Answer growth , stability , shareholders value maximization


Select The Blank Question ________organizations have systems, mechanisms and processes in place.Correct Answer LearningYour Answer Learning

Multiple Choice Single Answer Question Name the growing developer and publisher software created by SBU's to handle product development for each of the

segments like child, youth entertainment etc.Correct Answer MindscapeYour Answer Mindscape







Multiple Choice Single Answer Question What did chanakya write ?

Correct Answer ArthashastraYour Answer Arthashastra

True/FalseQuestion India should borrow management skill from other countries but one should never borrow the use of the mechanical arts

and applied sciences -Correct Answer FalseYour Answer False

True/FalseQuestion Gita has nothing to do with leadership in managementCorrect Answer False

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Your Answer statistical reports

Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may behave with

and motivate their subordinates better.Correct Answer Sensitivity trainingYour Answer Management training

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose.

Correct Answer togethernessYour Answer initiative


Theory X Both men and boss participate and jointly determine each individual's major areas of responsibility. People do not haveambitions and they try to shirk responsibility

Theory Y People do not have ambitions and they try to shirk responsibility The average human beings, under proper conditions, donot shirk responsibility.

MBO technique Autocratic, democratic styles of leadership have their own implications for employee motivation. Both men and boss participate and jointly determine each individual's major areas of responsibility.

Leadership Technique The average human beings, under proper conditions, do not shirk responsibility. Autocratic, democratic stylesof leadership have their own implications for employee motivation.






Multiple Choice Multiple Answer Question Science as a discipline has the following featuresCorrect Answer body of organized knowledge , establishes cause and effect relationshipYour Answer body of unorganized knowledge , establishes cause and effect relationship , non-predictive

Multiple Choice Multiple Answer Question Any discipline to be called as profession must fulfill the following conditions

Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conductYour Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct

Multiple Choice Single Answer Question What hampers organisational communication ?Correct Answer Barrier Your Answer Barrier


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Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include,Correct Answer ideation , encoding , transmissionYour Answer encoding , response

Select The Blank Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication.

Correct Answer ListeningYour Answer Listening


Multiple Choice Single Answer Question Services need support functions to assist its operation, they areCorrect Answer transport, telecom, power Your Answer transport, telecom, power

Multiple Choice Single Answer Question Govt. services would essentially entailCorrect Answer social goods and public administrationYour Answer social goods and public administration


Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail?Correct Answer proximity of marketsYour Answer customer preference to brands




Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax


Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests

Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head Whizcraft

Entertainment Ltd, Midas Events, Fountain Head

Multiple Choice Single Answer Question Of which kind of advertising is event a form?Correct Answer interactiveYour Answer interactive

Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company?Correct Answer Cardiff Your Answer Cardiff

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Multiple Choice Single Answer Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules

can be desired from such reasons?Correct Answer Deontological EthicsYour Answer Demological Ethics


Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization.Correct Answer countryYour Answer society

Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, likeCorrect Answer underlying technology , the market , the skill

Your Answer underlying technology , the market , the skill



Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'.Correct Answer PracticeYour Answer Practice

True/FalseQuestion Peter Drucker various publications have sold about 5 -6 million copies worldwide.Correct Answer TrueYour Answer True



Select The Blank

Question One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________.

Correct Answer Pioneer Your Answer Pioneer


Multiple Choice Multiple Answer Question International consultancy is said to be

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Correct Answer Glamorous , Challenging , TrendyYour Answer Glamorous , Challenging , Trendy



Multiple Choice Multiple Answer Question The defination of decision involves following characteristicsCorrect Answer Involves Rationality , Involves Commitment , Involves Mental ProcessYour Answer Involves Rationality , Involves Commitment , Involves Mental Process


True/FalseQuestion Procedures establish a useful method of doing work and thus it can eliminate friction between departments.




Multiple Choice Multiple Answer Question Features of direction would beCorrect Answer Pervasive function , Communication , Continuous process

Your Answer Pervasive function , Communication


Multiple Choice Single Answer Question David McClelland identified three motives which compare with Maslow's higher ranking motives; please name the

missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement -Correct Answer Self-actualisationYour Answer Self-actualisation




Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of food, clothing and shelter

Management Desires Safe, healthy working conditions economic security Lowest cost per unit, Intelligent initiative

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Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others

Social or Affiliation Basic human need of food, clothing and shelter It includes affection belongings, acceptance, friendship


Question What type of industry is consultingCorrect Answer Knowledge Multiple Choice Single Answer Question Which Indian pharma company has recently started an SBU?Correct Answer Ranbaxy

Select The Blank Question ________is a tool for corporate governance.Correct Answer communication Multiple Choice Single Answer Question What does control maintain between output and effort?Correct Answer Equilibrium

True/FalseQuestion Horizontal co-ordination takes place sideways.Correct Answer True




What is a basic need? FoodWhat is an esteem need? Self-esteem


Multiple Choice Multiple Answer Question The non-financial type of motivators would beCorrect Answer encouragement , freedom , recognition

Select The Blank Question New companies feel that________is the mostappropriate type of alliance.Correct Answer Joint-venture

Multiple Choice Single Answer Question What is that the consultant must be able to recogniseabout the client's future needs ?Correct Answer Vision

Select The Blank Question Learning organizations are adaptive totheir________environmentCorrect Answer external


Vipassana MeditationVisionary Missionary

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Knowledge Worker Wisdom Worker

Tamas Rajas

Karma Destiny

Select The Blank Question Event ________ has various ________ opportunities.

Correct Answer managementCorrect Answer Career


Multiple Choice Multiple Answer Question Fedrick Winslow Taylor's Mechanism of ScientificManagement includesCorrect Answer scientific task setting , planning the task ,standardization of tools and equipments

Select The Blank Question Under the principles of effective delegation, it is

said that never delegate and ________.Correct Answer Disappear

Select The Blank Question The higher the ________ level of the employee, thelower the ________ satisfaction.Correct Answer educationalCorrect Answer job

Multiple Choice Single Answer Question Who said, "Management is management of Men, Money,Machinery Materials and Information?"Correct Answer Anonymous

Select The Blank Question ________ is the result of human limitation to thespan of management.Correct Answer Delegation

Multiple Choice Single Answer Question Learning organizations must possess what type of culture?Correct Answer Learning

Select The Blank Question A ________ faced by the retail business is the

________ aspect.Correct Answer challenge

Correct Answer cultural

Multiple Choice Multiple Answer Question The different A's of the service sector areCorrect Answer acceptability , awareness , availability

Multiple Choice Multiple Answer Question Some of the external factors that limit control areCorrect Answer govt. policies , market changes , economicchanges

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True/FalseQuestion the heart of administration is the directing function.Correct Answer True True/FalseQuestion Service denotes physical transfer of goods.Correct Answer False

True/FalseQuestion For effective control, different departments shouldhave uniform systems of control.Correct Answer False

Multiple Choice Single Answer Question As organizations increase their products, marketdiversity etc, for what type of people does the demand increase?Correct Answer General Managers

Multiple Choice Multiple Answer Question The objective in corporate governance areCorrect Answer shareholders value maximization , growth , stability

Multiple Choice Single Answer Question Name the department which plays a major role indeveloping a learning organizationCorrect Answer MIS

Multiple Choice Multiple Answer Question Communication barriers in the internationalenvironment areCorrect Answer Loss by transmission , Loss by poor retention , Poor listening

Multiple Choice Single Answer Question What criterion is that which the SBU must meet which

is neither too large nor too small?Correct Answer Proper size Select The Blank Question Management is a creative and________process.Correct Answer continuous

Multiple Choice Multiple Answer Question The old control techniques which were used throughyears areCorrect Answer unity of policies , break-even analysis , budgetarycontrol

Select The Blank Question Individuals have different ________ of management

categories such as democratic, ________, bureaucratic, etc.Correct Answer stylesCorrect Answer autocratic

True/FalseQuestion Economic considerations do not affect the choice of span.Correct Answer False


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Question How many event management companies are there in Pune?Correct Answer 215

True/FalseQuestion Developing effective control is one of the weaknessesof MBOCorrect Answer False

Multiple Choice Multiple Answer Question The summary of important trends in retailing areCorrect Answer market concentration , global players vs. local

players , non store retailing

Multiple Choice Single Answer Question Who is the father of Intelligence Quotient ?Correct Answer Alfred Bennet

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have

brought about the following facts

Correct Answer they prefer to pay in cash , they like to touch andfeel the merchandise , they want attention to be given to all membersof their group

Multiple Choice Single Answer Question Where is the attack on business families coming fromCorrect Answer Transnationals

Select The Blank Question Direction is a ________ function performed by all themanagers at all levels of the organisation.

Correct Answer managerial

Multiple Choice Multiple Answer Question In the insurance sector the rules governing Indiancompanies are

Correct Answer min. paid up capital of Rs. 1 billion , domestic player cannot be subsidiary of foreign co. , no dealing in non-insurance and non-life as single entity

True/FalseQuestion Development of the retail sector requires a slowchange in our mindset.Correct Answer True

True/False

Question Succession planning is not a function of the Board of Directors.Correct Answer False

True/FalseQuestion Indian business families are still avoiding jointventures and tie-ups.Correct Answer False


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Question Retailing categories based on ownership arrangementwould beCorrect Answer Super Markets , Consumer Durables Stores ,Departmental Stores

LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5




Multiple Choice Multiple Answer Question The external environmental factors that influence management are

Correct Answer economic changes , political , technologicalYour Answer economic changes , political , technological

Multiple Choice Multiple Answer Question Management is the combination of Correct Answer arts , science , professionYour Answer arts , science , profession


Multiple Choice Multiple Answer Question Any discipline to be called as profession must fulfill the following conditionsCorrect Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct

Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct








Art Skill Skill





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True/FalseQuestion Revenue model is a challenge in the service sector.Correct Answer TrueYour Answer True





Select The Blank Question Events are occurrences designed for ________ interests.Correct Answer marketing

Your Answer marketing

Multiple Choice Single Answer Question Which of the following is not an area of operation of event management?Correct Answer bankingYour Answer banking



Multiple Choice Single Answer Question Life Insurance Corporation was nationalized by merging how many private insurance companies?Correct Answer 245Your Answer 245

Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companiesCorrect Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company

boardYour Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company

board


Multiple Choice Multiple Answer Question The objectives in corporate governance areCorrect Answer growth , stability , shareholders value maximizationYour Answer growth , stability , shareholders value maximization

Select The Blank Question Individuals are encouraged to develop________,to speak out, to challenge actions.Correct Answer ideasYour Answer ideas

Select The Blank

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Multiple Choice Single Answer Question What criterion is that which the SBU must meet which is neither too large nor too small?Correct Answer Proper sizeYour Answer Proper size



Multiple Choice Single Answer Question Intelligence quotient is the measurement of one's ?Correct Answer IntelligenceYour Answer Intelligence

True/FalseQuestion Decreased productivity is a cost of low IQ.Correct Answer FalseYour Answer False




True/False

Question Unity of command means that employees should receive orders from one superior only.Correct Answer TrueYour Answer True



Select The Blank Question The purpose of life is to raise from ________ to rajasCorrect Answer Tamas

Your Answer Tamas

Select The Blank Question It is said that waking and dream world are both illusions, according to vedanta world as ________.Correct Answer Maya MithyaYour Answer Maya Mithya


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Multiple Choice Multiple Answer Question Under the role of management consultant, consultant acts as aCorrect Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor

Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to beCorrect Answer Flexible

Your Answer Continuous

Multiple Choice Multiple Answer Question The process of forecasting is based onCorrect Answer Future trends , Current analysis , Past performanceYour Answer Future trends Current analysis Past performance

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Principles and Practices 11