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8/8/2019 Principles of Management Sem 1 Slides Fantastic
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- Rupesh Patel
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Define Management
Management is the process of designing &maintaining an environment in which
individuals, working together in groups,efficiently accomplish selected aims.
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Contd>>>>>>> As managers, people carry out the managerial functions of
planning, organizing, staffing, leading, & controlling.
Management applies to any kind of organization.
It applies to managers at all organizational levels.
The aim of all managers is the same: to create a surplus.
Managing is concerned with productivity, this implieseffectiveness & efficiency.
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Features of Management : Organized activities
Existence of o jectives
Relationship among resources
Working with & Through people
Decision- Making
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Top 10 Most admired companies in India
1. Infosys Technologies (Annual Sales of over $4 billion)
2. Tata Consultancy Services (largest Indian Outsourcer by Sales)
3. BhartiAirtel (In mergers talks with MTN Group)
4. Larsen & Tou ro (indeal to buildnuclear reactors)
5. Wipro (Global workforce of close to 100k)
6. Tata Steel (Manufacturing units in 27 countries)
7. Hindustan Lever (has more than 400 brands)
8. HDFC Bank (Incorporated in 1994)9. State Bank of India (planning to add 1000 branches)
10. ITC (Wide-range Conglomerate)
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Some Great Managers
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The functions of management :Management can e reak down into 5
managerial functions :y
planningy organizing
y staffing
y leading
y controlling
Management as an essential for any organization
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Managerial functions as at different organizational
levels :
Top
level
Managers
Middle-level
Managers
First-level
Supervisors
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Functions ofTop Management :
To analyze, evaluate & deal with the external environmentalforces
To esta lish overall long-term goals strategy & policies of thecompany including the master udget to allocate resources.
To create an organizational framework consisting of authorityresponsi ility relationships.
To appoint departmental & other key executives.
To provide overall leadership to the company.
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Contd >>>>>>>
To represent the company to the outside world, e.g. ; tradeassociations, government, trade unions, etc.
To exercise overall review & control on the companys operations&
To coordinate the activities & efforts of different departments.
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Functions of Middle Management :
To interpret & explain the policies framed y top management .
To compile & issue detailed instructions regarding operations.
To maintain close contacts with operating results so as toevaluate performance.
To participate in operating decisions
To cooperate among themselves so as to integrate or coordinatevarious parts of a division or a department
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Functions ofSupervisory Management : To plan day-to-day production within the goals laid down y
higher authorities.
To assign jo s to workers to make arrangements for their training& development.
To supervise & control workers & maintain personal contact withcharge hands.
To arrange materials & tools & to maintain machinery.
To advise & assist workers y explaining work procedures, solvingtheir pro lems, etc
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Importance of Management :
Effective Utilization of Resources
Development of Resources
To Incorporate Innovations
Integrating Various Interest Groups
Sta ility in the Society
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Management & Administration :
Administration is a ove management
Administration is part of management
Management & administration are same
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..1.. Administration is above management : administration is that phase of usiness enterprise that
concerns itself with the overall determination of institutionalo jectives & the policies necessary to e followed in achieving
those o jectives.
Management on the other hand, is an executive function whichis primarily concerned with carrying out road policies laid downy the administration.
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Difference between administration &
management :
Basis of difference Administration Management
1 Level inorganization
Top level Middle & lower
2 Major focus Policy formulation &o jective determination
Policy execution foro jective achievement
3 Nature of functions
Determinative Executive
4 Scope of functions Broad & conceptual Narrow & operational
5 Factors affectingdecisions Mostly external Mostly internal
6 Employer-employee relation
Entrepreneurs & owners Employees
7 Qualities required Administrative Technical
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..2.. Administration is a part of management :
Management is a generic name for the total process of executivecontrol in industry or commerce.
It is a social process entailing responsi ility for the executive &economic planning & regulation of the operation of anenterprise, in the fulfillment of a given purpose or task.
Administration is that part of management which is concerned
with the installation & carrying out the procedures y which it islaid down & communicated, & the process of activities regulated& checked against plans.
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..3.. Management & Administration are same
Management & administration are synonymous; the differenceetween the two terms lies mostly in their usage in different
countries or different fields of human organizations.
The distinction etween the two terms may e drawn yanalyzing the origin of the word administration.
The government often uses the word administrator, instead ofmanager, to handle & manage its affairs
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Nature of Management :Management as an activity (or a process )
Planning Organizing
Staffing
Directing &
Controlling
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Contd >>>>>>>Management as a discipline
Management education is gaining popularity in the present day-times.
Scholars are interested in study of management discipline, forpurposes of conducting research studies & making new &valua le contri utions to this discipline
Practitioners of management are much interested in a study ofmanagement discipline
Management discipline is growing into specialized ranches ofmanagement like production, marketing, personnel, finance &several others
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Contd >>>>>..Management as a group ( class or team or society)
I. Micro-level : the economic results, in terms of the
attainment of common o jectives, of the group-endeavor
II. Macro-level : the survival, growth & prosperity of theeconomy would e determined y the integrity, competence& efforts of the total management class
Management as an economic resource (or a factor ofproduction) . The economist has een all the time eenspeaking of 4 factors viz , land, la our, capital & enterprise.
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Management science or Art :Management science or art differ in the following ways :
Commonsense is vague as compared to scientific knowledge
Flagrant inconsistency often appears in commonsense whereaslogical consistency is the asic of science
Science systematically seeks to explain the events with which itdeals, commonsense ignores the need for explanation
The scientific method deli erately exposes claims to the criticalevaluation of experimental analysis, commonsense method failsto test conclusions in any scientific fashion
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Management as profession :
Profession is an occupation for which specialized
knowledge, skills & training are required & the use ofthese skills is not meant for self-satisfaction ut theseare used for larger interests of the society & thesuccess of the use of these skills is measured not interms of money alone.
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Characteristics ofprofession :
Existence of knowledge
Acquisition of knowledgeProfessional association
Ethical codes
Service motive
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Objectives/ Advantages ORS
ignificance ofManagement :
Micro level
Macro level
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Micro levelEnterprise level
Maximum results with minimum inputs
I. Securing results in terms of production, sales, employeesatisfaction
II. Maintaining a alance etween the internal environment ofthe enterprise & the external environment
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Contd >>>>>>> Ensuring maximum prosperity for oth employers &
employees
I. Sta ility of employement
II. Satisfactory working conditions
III. Fair remuneration
IV. Jo -satisfaction
V. Justice & human treatment
Ensuring survival, growth & prestige of the enterprise
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Macro level
To further the process of economic growth
To ensure social welfare
Generation of employment opportunities
Helping maintain healthy industrial relations
Conversion of challenges into opportunities
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Role of Management Principles :
To increase efficiency
To crystallize the nature of ManagementTo carry on Researches
To attain social o jectives
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Evolution of Management Thought :
Many different contri utors of writers &
practitioners have resulted in differentapproaches to management, & these make up amanagement theory jungle
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Taylor & scientific management :The concept of scientific management was introduced
y Frederick Taylor in USAin the eginning of20th
century.
Scientific management was concerned essentiallywith improving the operational efficiency at the shop
floor level
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Contd >>>>>>>>
scientific management is concerned with
knowing exactly what you want men to do & thensee in that they do in the est & cheapest way
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Elements & Tools of scientific Management :
Separation of planning & doing
Functional Foremanship
Jo analysis
1. Time study involves the determination of time a movementtakes to complete
2. Motion study involves the study of movements in parts whichare involved in doing a jo & there y eliminating the wastefulmovements & performing only necessary movements
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Contd >>>>>>>3. Fatigue study shows the amount & frequency of rest required in
completing the work.
Standardization Scientific selection & training of workers
Financial Incentives
Economy
Mental Revolution
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Principles of scientific management : Replacing rule of Thum with science
Harmony in GroupAction
Co-operation
Maximum output
Development of workers
Amore equal division of responsi ility etween management &workers
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Contd >>>>>>>>>>> Mental revolution on the part of management & workers
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Merits of scientific Management :
More production & higher profits
Jo -satisfaction
Personality development
Higher standard of living
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Fayols Administrative management :
Henry Fayol was a french mining engineer who turned aleading industrialist & a successful manager
Perhaps the real father of modern operational managementtheory is the French industrialist Henry Fayol.
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Contd >>>>>>>Fayol found that activities of an industrial organization could e
divided into 6 groups such as :
1. Technical (relating to production)2. Commercial ( uying, selling & exchange)
3. Financial (search for capital & its optimum use )
4. Security (protection of property & person)
5. Accounting (including statistics ) &
6. Managerial (planning, organization, command, coordination,& control )
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Managerial qualities & training :
Physical (health, vigour, & address )
Mental (a ility to understand & learn, judgment, mental vigour,
& capa ility) Moral (energy, firmness, initiative, loyalty, tact, & dignity)
Educational (general acquaintance with matters not elongingexclusively to the function performed)
Technical (peculiar to the function eing performed) &
Experience (arising from the work )
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General Principles of Management :
Division of work
Authority & Responsi ility
Discipline Unity of Command
Unity of Direction
Su ordination of Individual to General Interest
Remuneration of Personnel
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Contd >>>>>. Centralization
Scalar chain
Order Equity
Sta ility of Tenure
Initiative
Esprit de corps
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Role & Functions of a manager
&Activities of management
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Functions of Manager :
Planning
OrganizingStaffing
Directing
Controlling
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Nature Management Functions :
Management functions are universal
Management functions have interactive quality
Although management process suggests a sequentialarrangement of functions its not always possi le in theperformance of managerial functions strictly in a sequence
Since there are many managerial functions often a questionarises which management function is more important so thatmanagers devote more time to that
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Management Functions
Planning
Staffing
directing organizing
Controlling
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Roles Of Manager :
Interpersonal Role
Informational RoleDecisional Role
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Management Role
Formal authority &status
+
Personal skills &
characteristics
Interpersonal rolesFigurehead
Leader
Liaison
International roles
Monitor
Disseminator
spokesperson
Decision roles
EntrepreneurDisturbance
Handler
Resource allocator
Negotiator
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Functions at Various Levels of Management :
Management
Top ManagementSupervisory
ManagementMiddle Management
Board of Directors Departmental heads Senior supervisors
chairmanDivisional heads
Intermediate
supervisors
Chief executiveSectional heads
Front-line
supervisors