Print Audit 6

03-Dec-2018 17:15Date:

27Version:

Print Audit 6Installation

Table of Contents

Table of Contents

IMPORTANT! Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Key Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Operating System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Database Communicator, Database and Administrative tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Database Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Database Communicator Memory Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Client Installation Requirements and Memory Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Networking requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

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Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Software download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1. Step by Step Walkthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Step 1: Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 2: License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 3: Installation Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Step 4: Select Destination Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Step 5: Select Database Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Step 6: Create New Database? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 7: Select Database Location (Microsoft Access Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Step 8: Install Database Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Step 9: Database Communicator Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Step 10: Install Copy Audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Step 11: Select Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Step 12: Ready to Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Step 13: Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Step 14: Enter Database Login Information (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . . 23

Step 15: Enter Database Name (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Step 16: Select Password for PrintAudit User (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . 24

Step 17: Ready to Create Database (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 18: Database Creation Complete (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 19: Client Run for the First Time (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 20: Enter SQL Server Login Information (SQL Server Only) . . . . . . . . . . . . . . . . . . . . . . 26

2. Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Step 1: Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28


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Step 4: Network Installation Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Step 5: Select Network Install Folder Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

S tep 6: Select Database Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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Step 7: Select Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Step 8: Database Communicator Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Step 9: Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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Step 10: Ready to Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Step 11: Installation Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

3. Client Only Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Step 1: Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39



Step 4: Database Communicator Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Step 5: Ready to Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Step 6: Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4. Trial Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Step 1: Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43



Step 4: Installation Type Confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Step 5: Ready to Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Step 6: Installation Completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5. Novell Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing Print Audit 6 using an Access Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Installing Print Audit 6 using a SQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Print Audit 6 to use the Novell user account for tracking purposes . . . . . . . . . 48

7. Logon Script Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Understanding Logon Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Using Logon Scripts to Install Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Modifying Logon Script to Install Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

8. Upgrading from Print Audit 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Upgrade Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using the Database Migration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Step 1 – Stop and Disable Client and Copy Audit Communicators . . . . . . . . . . . . . . . . . . . . . . . . 53

Step 2 – Install and Configure Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Step 3 – Transfer data from Print Audit 5 to Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Step 4 - Create the Print Audit 6 Client installation Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Step 5 – Verify the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Exporting from Print Audit 5 and Importing into Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 1 – Stop and Disable Client and Copy Audit Communicators . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 2 – Install and Configure Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 3 – Export Users and Client Custom Fields Out of Print Audit 5 . . . . . . . . . . . . . . . . . . . . . . 57

Step 4 – Import Users and Client Custom Fields into Print Audit 6 . . . . . . . . . . . . . . . . . . . . . . . . 58

Step 5 - Create the Print Audit 6 Client installation Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Step 6 – Verify the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

9. Macintosh Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrading from Print Audit 5 Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Prerequisite: Installation to a Windows PC, for Networks not yet running Print Audit 6 . . . 61

Installing Print Audit 6 to a Macintosh Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing Print Audit 6 to a network of Macintosh computers . . . . . . . . . . . . . . . . . . . . . . . . 63

OS X Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing or Upgrading Print Audit 6 using Apple Remote Desktop . . . . . . . . . . . . . . . . . . . 63

Uninstalling Print Audit 6 using Apple Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Mac OS X Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Installing or Upgrading Print Audit 6 using Apple Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . 65

Uninstalling Print Audit 6 using Apple Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

IMPORTANT! Before You Install

Installation 7

IMPORTANT! Before You Install

Print Audit 6 is a desktop application that you must install on every computer where you want to

track printing. Users installing Print Audit must have Administrator rights, or you must use

third-party tools that can install software in a locked down environment. Installing Print Audit 6

across a network requires knowledge of the network design, user rights and technologies available

in your organization.

Print Audit supplies various tools to aid in the network rollout of Print Audit 6 software but these

tools are meant to complement your organization's current desktop software rollout procedures. If

you do not have an established way to rollout software in your organization then we strongly advise

that you develop a software rollout plan for all desktop software before attempting to roll out Print

Audit 6 software.

Key Concepts

Installation 8

Key Concepts

Print Audit 6 print tracking is split into three main components; Client, Database Communicator and

Database.

Print Audit 6 tracks print jobs directly from the computer where the print job is issued. It does so by

having a Client component installed on each computer. The Client component communicates print

job information with a Database Communicator component, which is usually installed on the same

computer as the database. The Database Communicator receives print job information from the

Client component on workstations and saves it to the database.

Reporting is achieved by connecting reporting tools directly to the database and retrieving stored

information from the database.

System Requirements

Installation 9

System Requirements

Operating System requirements

Database Communicator, Database and Administrative tools

Windows Server 2003

Windows XP

Windows Vista

Windows Server 2008

Windows Server 2008 R2

Windows 7

Windows 8

Windows 10

Windows Server 2012

Windows Server 2012 R2

Windows Server 2016

Client

Windows Server 2003

Windows XP

Windows Vista

Windows Server 2008

Windows 7

Windows 8 with the exception of Metro Apps and Surface R/T

** Contact our Support team at [email protected] for more information

Windows 10

Mac OS X 10.9 or newer.

CPU and RAM requirements are the same as those of the operating system on which the solution is running.

Installation 10

Installation Requirements

A full installation, including the Database Communicator and the database will require

approximately 60 MB of disk space.

A full installation, NOT including the Database Communicator and the database will require

approximately 50 MB of disk space.

When using a deployment method such as logon scripts or Active Directory to deploy

components to workstations, only the components you choose to install with the installation

wizard will be copied to each workstation. The hard drive space used is dependent on which

components are installed.

Note

The total amount of disk space used is dependent on the method that you use to do the actual installation. The figures stated above are estimates as JET or MDAC may need to be installed as well.

When using a deployment method, the network traffic created during the installation will be

between 3 and 60 MB’s per workstation, depending on the components you choose to install

.

Database Requirements

Support for Access and SQL Server 2005 or newer (Full or Express) database back-ends.

The amount of disk space used by the database is dependent on the type of database

back-end as well as the amount of data being tracked.

Approximately 1MB of disk space per 2000 print jobs will be used.

Database Communicator Memory Usage

The Database Communicator is a service and will use up to 10 MB of memory when running

but decreases the longer it is in use. The amount of memory used decreases as certain

components of the communicator are never used and eventually the memory for those

components will be swapped out to other processes.

Installation 11

Client Installation Requirements and Memory Usage

The Client will require approximately 2 MB of disk space.

The Client will use approximately 1 MB of memory on the system and will increase to

approximately 1.5 MB when tracking a print job.

Networking requirements

TCP/IP networking (by default, port 17520 is used for communication between the Database

Communicator and the Client)

No network traffic is created until a print job is initiated.

Once a print job has been sent to the printer, 10 to 20 KB of bidirectional network traffic is

created per print job, regardless of the print job size.

Installation Types

Installation 12

Installation Types

The Print Audit 6 installer makes the following installation types available:

Trial Install – recommended install during software evaluation on a limited number of computers or

when computers are not on a network. This install will create a Microsoft Access database, and

install all tracking and reporting tools on a single computer.

Step by Step Walkthrough – recommended for advanced users or installations where multiple

computers will be storing information in a shared database.

Client Only Install – recommended for adding extra computers to an existing Print Audit 6

installation. This setting only installs the Client component on a single computer. You must have an

existing Print Audit 6 database and Database Communicator running on the network before

selecting this type of installation.

Create a Network Install – recommended for advanced users who wish to prepare Print Audit 6 for

network deployment. This setting does not install any active code on the machine; it creates a

network installation folder which contains files necessary for network deployment. You will be taken

through a wizard interface to select options that will take effect on machines deployed using this

installation configuration.

Software download

Installation 13

Software download

Print Audit 6 setup can be downloaded at . The website always includes the www.printaudit.com

latest version of the setup program.

http://www.printaudit.com/

Installation 141. Step by Step Walkthrough

Installation 15

1. Step by Step Walkthrough

The Step by Step Walkthrough method is intended for network installations where multiple

computers will communicate with a central database. It is also useful if you wish to decide which

components will be installed.

Step 1: Greeting

The installation welcomes you to Print Audit 6. Press "Next" to continue. You can abort the

installation process at any point by selecting "Cancel".

Step 2: License Agreement

This screen will present you with the Print Audit 6 End User License Agreement. You will need to

select "I accept the terms in the license agreement" before the setup process can continue. Press "

Next" once you have read the agreement and selected the appropriate checkbox.

Installation 16

Step 3: Installation Type

Select the "Step by Step Walkthrough" installation type. Press "Next" to continue.

If you wish to perform a Trial Installation or prepare network installation files, please see the

appropriate sections for the type of install you are interested in.

Step 4: Select Destination Folder

This step lets you choose the folder you want to install Print Audit 6 to. If you would like to use the

default folder, press "Next" to continue.

Installation 17

Step 5: Select Database Type

Print Audit 6 can use two types of databases; Microsoft SQL Server (SQL Server 2005, 2008, 2008

R2 and 2012 Full or Express Edition) or Microsoft Access. Microsoft Access is easier to configure

while SQL Server is more robust and handles large user bases better. Microsoft Access does not

need to be installed in order to use Microsoft Access for database storage.

Select the type of database you wish to use and press "Next" to continue.

Installation 18

Step 6: Create New Database?

Print Audit 6 requires a Print Audit 6 compatible database to exist before it can store information in

it.

If you have not yet created a database for Print Audit 6, choose "Yes – Create a new database". If

you previously created a database, choose "No – Do not create a new database, I already created

one". Press "Next" to continue.

If you previously selected to create a SQL Server database, you will see the following window. It is

used to inform you that the database will be created after Print Audit 6 setup finishes. Press "OK" to

dismiss this information window. If you see this window, proceed directly to step 7 in the

instructions.

Step 7: Select Database Location (Microsoft Access Only)

This screen allows you to select where the Microsoft Access database will be created. You can

accept the default location (the My Documents folder for the current user) or press "Change" to

select a new location.

Installation 19

You can also choose to automatically share the newly created database on the network. If you plan

on running reports from multiple computers, it is recommended you share the database by

selecting "Share this folder across the local network". Optionally you can select what name you

wish this folder to be visible as on the network by typing in the desired name in the "Share Name"

field. Press "Next" to continue.

Step 8: Install Database Communicator

Print Audit 6 uses a component called the Database Communicator to facilitate communication

between the database and Client component installed on workstation computers. Usually only one

Database Communicator should be installed on a network. It is also highly recommended to install

the database and Database Communicator on the same computer.

If you have not yet installed a Database Communicator, select "Yes – Install the Database

Communicator". If you already have a Database Communicator installed on your network, choose "

No – Do not install, I already installed one".

Press "Next" to continue.

Installation 20

Step 9: Database Communicator Settings

The Database Communicator allows for two settings to be modified; location and port.

The location is the name of the machine on which the Database Communicator has been installed

to. Since we are installing the Database Communicator to this machine, the field is grayed out as

Print Audit 6 automatically defaults the entry to the name of your computer.

The port field is defaulted to 17520. In most situations this default port will work perfectly. If you are

aware of another application on your network using port 17520, you may change the

communication port to one that is not used on your network.


Installation 21

Step 10: Install Copy Audit

Users may track photocopy expenses by purchasing a hardware device called a Copy Audit. The

Copy Audit device is connected to a photocopier and records copy information to the same

database as Print Audit 6. This data can be used to generate reports for both printing and copying

expenses.

If you have one or more Copy Audit devices on your network, select "Yes – Install the Copy Audit

Communicator on this machine". If you do not have a Copy Audit device on your network or have

already installed the Copy Audit Communicator onto another machine, select "No – Do not install

the Copy Audit Communicator on this machine".


Step 11: Select Components

Print Audit 6 now gives you the opportunity to select which optional components will be installed to

this machine. If this is the first machine you are installing to, it is recommended that you install all

components.

Select components you wish to install and press "Next" to continue.

Installation 22

Step 12: Ready to Install

Print Audit 6 now has enough information to proceed with installation. If you wish to make changes

to any previously entered settings, you can use the "Back" button to return to the appropriate

screen. If you are happy with your selections, press the "Install" button to install Print Audit 6.

Step 13: Installation Complete

Print Audit 6 will inform you when the installation has completed. In some circumstances, if system

files need to be updated during installation, Print Audit 6 may need to reboot the computer. If that is

the case, you will be prompted to reboot your computer.

Installation 23

If you selected to use a Microsoft Access database, the installation is now complete, however, if

you selected to use a SQL Server database, the next steps will review how to create a database,

create users and set up all necessary permissions for the database.

Step 14: Enter Database Login Information (SQL Server Only)

After the installation of Print Audit 6 has completed, you will be prompted with the screen below.

Print Audit 6 will attempt to create a database on your SQL Server, however, it needs "sa"

credentials before it can do so. Enter your server name along with "sa" login and password into the

appropriate fields. The "sa" user account will only be used to create the database and will not be

stored on your system. Print Audit 6 automatically creates a user during installation with only

enough permissions to function correctly. More information on the "PrintAudit" user account can be

found in step 16.

Optionally, you can use Windows authentication to create the database. Your user account will

need necessary permission to create a database, otherwise creation will fail. On some networks a "

Network Provider" has to be specified before Print Audit 6 can connect to your SQL Server. If you

know of a specific network provider that is required for your network, enter it in the "Network

provider" field.

Click "Next" to continue.

Installation 24

Step 15: Enter Database Name (SQL Server Only)

Enter the name of the database you wish to create on your SQL Server. Print Audit 6 will

automatically create all necessary tables and structures in this database. Make sure the database

name you are specifying does not already exist on your SQL Server.


Step 16: Select Password for PrintAudit User (SQL Server Only)

Print Audit 6 automatically creates a user named "PrintAudit" and gives that user permissions to the

Print Audit 6 database. The user permissions are limited to what is necessary for Clients to be able

to connect to the database. You should use this user account to connect to the Print Audit 6

database.

The window below allows you to set the password for the "PrintAudit" user. If a password is not

entered, it will default to "password". Press "Next" once you have set a password for the "PrintAudit

" user account.

Installation 25

Step 17: Ready to Create Database (SQL Server Only)

The Maintenance Wizard will now show you the summary of options you selected. If there is

anything you wish to change, press the "Back" button and make any required changes. If you are

satisfied with the settings, press "Create" to create a Print Audit 6 database.

Step 18: Database Creation Complete (SQL Server Only)

You will see the screen below if the desired database has been successfully created. If the

database could not be created, Print Audit 6 will inform you of the errors and give you a chance to

modify your settings.

Press "Done" to complete the Print Audit 6 installation. If you selected to install the Database

Communicator during this installation, proceed to step 19, otherwise you are ready to capture print

information with Print Audit 6.

Installation 26

Step 19: Client Run for the First Time (SQL Server Only)

After installation is completed, the Print Audit 6 Database Communicator is automatically started. At

this point you will see the error message below. It indicates that Print Audit 6 could not detect your

database settings. This is normal behavior as we have not told the Database Communicator which

account to use to connect to the Print Audit 6 database.

Press "OK" to dismiss this dialog and proceed to the SQL Server Login screen in step 20.

Step 20: Enter SQL Server Login Information (SQL Server Only)

You will be presented with a SQL Server Login screen. The following information needs to be

entered before we can connect to the database; server, database, user and password.

The "server" field is usually the name of your SQL Server. If you have multiple instances of SQL

Server, then the server name needs to be entered in the following format "SERVERNAME\

INSTANCENAME".

In the "database" field, enter the name of the database you created for Print Audit 6 in step 15.

In the "user' and "password" fields, enter the "PrintAudit" username and the password you set in

step 16.

Installation 27

If you are using NT authentication, press the "Advanced" button to see advanced setting, otherwise

press "Login" to have the Print Audit 6 Database Communicator connect to your SQL Server and

the Print Audit 6 database.

To use NT authentication, check the "Use NT authentication" checkbox.

Check the "remember password" option if you do not wish to have to re-enter the password when the

Database Communicator is restarted.

In the "Network provider" field enter the same information you used in step 14.

The default for "Connection timeout" is 5 seconds. If you have a slow or congested network, you

may want to raise this value. This timeout determines how long Print Audit 6 waits before giving up

attempting to establish a connection to your SQL Server.

The "Query timeout" field defaults to 60 seconds. This is the time Print Audit 6 will wait for a

response from the SQL Server after it has been sent a query.

Press "Login" to have the Print Audit 6 Database Communicator connect to your SQL Server and

the Print Audit 6 database.

Congratulations! You are now ready to start tracking your print jobs with Print Audit 6.

2. Network Installation

Installation 28

2. Network Installation

The Create a Network Install method is meant to prepare Print Audit 6 for mass deployment. We

suggest running this type of install only after the database has been created and the Database

Communicator is running on one of the computers.

If you have not created a database or do not have a computer that is running the Database Communicator

component, please see the or documentation before creating a Trial Install Step by Step Walkthrough

network installation folder.

The result of going through "Create a Network Install" will be a folder with batch files useful for

deploying using login scripts, MSI files that can be used with Active Directory deployment using

group policy, a CFG file that can be used to modify which components are installed and a copy of

the installer.

Step 1: Greeting

Our new installer welcomes you to Print Audit 6. Press "Next" to continue. You can abort the






Installation 29

Installation 30


Select the "Create a Network Install" installation type. Press "Next" to continue.

If you wish to install select components or perform a Trial Install, please see the appropriate

sections for the type of install you are interested in.

Step 4: Network Installation Setup

The following screen explains what to expect from this type of installation.

Press "Next" to proceed with creating a network installation folder.

Installation 31

Step 5: Select Network Install Folder Location

Files created during the "Create a Network Install" process must be placed into a folder. The

window below will allow you specify where this folder is created.

Additionally, when using login scripts to deploy, this folder will need to be shared across the

network. The Print Audit 6 installer gives you the chance to automatically create a network share.

Select "Do not share this folder across the local network" if you do not wish to automatically share

this folder, of "Share the folder across the local network" if you are planning on using login scripts to

deploy Print Audit 6. If you will be sharing out this folder, enter the desired name for the network

share in the "Share Name" field.


S tep 6: Select Database Type

Print Audit 6 can use two types of databases; Microsoft SQL Server (SQL Server 2005, 2008, 2008

R2 and 2012 Full or Express Edition) or Microsoft Access. Microsoft Access is easier to configure

while SQL Server are more robust and handle large user bases better. Microsoft Access does not

need to be installed in order to use Microsoft Access for database storage.

Select the type of database you wish to use and press "Next" to continue.

Installation 32

Installation 33

Step 7: Select Components

In this step, select which components you wish to have installed on all machines that this network

installation will be used to deploy to. By default, the Client component will be selected. The Client

component must be installed on every machine you wish to track.

The "Administration" and "Job Editing and Reporting" components can be pushed out to the entire

network; however we highly recommend they only be installed on a few machines.

Select components you wish to install and press "Next" to continue.

Step 8: Database Communicator Connection Settings

The Print Audit 6 Client component needs to connect to the Database Communicator in order to

communicate with the database. This is done by entering the location and port of the Database

Communicator.

Enter the name or IP address of the machine running the Database Communicator in the "Location"

field.

Enter the port number on which the Database Communicator is listening on in the "port" field.

Press "Next" to continue

Installation 34

Installation 35

Step 9: Advanced Settings

There are advanced settings that can be set during network installation.

Suppress Reboots – In certain environments, it is desired not to show any signs of new software

being installed. In those kinds of environments, the Print Audit 6 installer can be configured not to

reboot upon completion (even if a reboot is requested by the operating system). Notice that Print

Audit 6 may not function correctly until computers deployed to are rebooted.

Do Not Create Uninstall – If you do not wish to see an uninstall entry for Print Audit 6 in the

Windows Control Panel under Add/Remove Programs, check this setting. Notice that this will make

it more difficult to uninstall the software by both users and network administrators.

Do Not Create Start Menu Icons – In an environment where you wish to have very little indication

that Print Audit 6 is installed, turning this option on will prevent Print Audit 6 from creating start

menu items. Note that this will make it more difficult to launch Print Audit 6 components such as

Help.

Select desired options and press the "Next" button to continue.

Ignore Disconnected Status – Check this box if you want to ignore any jobs that are disconnected

when the Client has never connected to the Database Communicator. Once the Client has

connected to the Database Communicator, the Disconnected Jobs option in the Print Audit

Administrator will override this.Please note: If you select this option, there will be no notification

from the Client that it has never connected to the Database Communicator.

Installation 36

Installation 37


Print Audit 6 now has enough information to proceed with creation of the network install folder. If

you wish to make changes to any previously entered settings, you can use the "Back" button to

return to the appropriate screen. If you are happy with your selections, press the "Install" button to

create the network install folder for Print Audit 6.

Step 11: Installation Complete

When Print Audit 6 finishes creating the network install folder, you will be presented with the

InstallShield Wizard Completed window. Press "Finish" to complete the installation.

Installation 38

Congratulations! You have successfully created a network installation folder for Print Audit 6. The

contents of this folder will help you deploy Print Audit 6 using login scripts, Active Directory and

many more mass deployment tools.

3. Client Only Installation

Installation 39

3. Client Only Installation

The Client Only Install method is meant for tracking additional computers. This means the database

has already been created and there is a computer running the Database Communicator. If you

have not created a database or do not have a computer that is running the Database

Communicator component, please see the or Install Trial Install Step by Step Walkthrough

documentation before proceeding with the Client Only Install.

Step 1: Greeting







Installation 40


Select the "Client Only" installation type. Press "Next" to continue.

If you wish to install select components or prepare network installation files, please see the


Step 4: Database Communicator Settings

Print Audit 6 uses a Database Communicator component to read/write to the database. The Client

component you are now installing communicates with the Database Communicator. In order for the

communication to be successful the Client component needs to know where the Database

Communicator is located. We provide this information by entering two fields of information; location

and port.

The location is the name of the machine on which the Database Communicator has been installed.

Enter the name of the machine where you installed the Database Communicator (likely to be the

computer that has the database).

Installation 41

The port field tells the Client what port number to use to connect to the Database Communicator.

Enter the port number that you selected during the Database Communicator installation. If you do

not know the port number, the default value of 17520 will work in most situations.



Print Audit 6 now has enough information to proceed with installation. If you wish to make changes

to any previously entered settings, use the "Back" button to return to the appropriate screen,

otherwise press the "Install" button to install the Print Audit 6 Client now.

Step 6: Reboot

In some circumstances, if system files need to be updated during installation, Print Audit 6 may

need to reboot the computer. If this is the case, you will see the screen below. Save all your work

and then press "Finish" to allow the computer to reboot.

Installation 42


4. Trial Installation

Installation 43

4. Trial Installation

Overview

The Trial Install method is meant for installation to a single computer, computers not connected to a

network or for users wanting to evaluate the software on their local PC.

The Trial version provides full access to all Print Audit 6 features and functionality for a period of 15

days. After 15 days, the software will discontinue tracking jobs, but the collected data and reporting

tools are still available for evaluation.

The Trial version is limited to support up to 5 workstations, one of each embedded license, and one

Copy Audit Touch terminal.

Step 1: Greeting







Installation 44


Select the "Trial Install" installation type. Press "Next" to continue.

If you wish to install select components or prepare network installation files, please see the


Step 4: Installation Type Confirmation

Print Audit 6 will display a summary of options that have been defaulted to during the Trial Install

process. Press "Next" to continue the installation.

Installation 45


Print Audit 6 now has enough information to install selected components. If you wish to make

changes to installation settings, click the "Back" button. Otherwise, press "Install" to proceed with

the installation of Print Audit 6.

Step 6: Installation Completed

A screen indicating the InstallShield Wizard Completed will be displayed once the installation has

completed. Press "Finish" to exit the installation wizard.

Installation 46


5. Novell Environments

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5. Novell Environments

Following are step by step instructions needed to install Print Audit 6 in a Novell environment. The

basic steps for installing Print Audit 6 are the same in any environment. However, if the database

will reside on a Novell server and if the Novell user account will be used for print tracking, the

instructions below will help to support that environment.

Note

If you are installing Print Audit 6 in a Novell environment with the database residing on the

Windows workstation and will be using the Windows user account for print tracking, you

do not need to follow the steps below. Refer the .Step by Step Walkthrough

The Print Audit 6 Database Communicator and Administrative tools must be installed on a Windows

based computer running Windows Server 2003 or newer.

The Print Audit 6 Client can be installed on workstations running Windows XP or newer or Mac OS

X 10.5 or newer.

Print Audit 6 is compatible with both Microsoft Access and SQL databases and the database can

be located on a Novell share. Please keep in mind that the Database Communicator requires full

control permissions to the database.

Installing Print Audit 6 using an Access Database

Create a folder on the Novell Server where the database files will reside.

Run the 'pa6setup.exe' file and select the Step by Step Walkthrough Setup Type. For

detailed instructions to complete this step, refer to .Step by Step Walkthrough

At the database type screen, select Access. By default the Access database files will be

created in the My Documents folder. You can change this location on the next screen of the

installation or you can cut the files and paste them into the folder that you created on the

Novell server. There are two files created for an Access database: pa6db.mdb and

pa6db.mdw.

After the installation is complete, verify that the database files have the correct permissions

by right clicking on each file and then viewing the Properties. Make sure that Read-only is

unchecked and that the Administrator account from the computer that is running the

Database Communicator has full control permissions to the files.

To ensure that the Database Communicator service has the appropriate permissions to the

database files on the Novell Server, open the Windows Services and locate the Print Audit 6

Database Communicator. Open the service and then go to the 'Log on' tab. By default, the

Installation 48

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service will be set to 'Local System account', change this setting to 'This account' and enter in

the username and password for the administrator account on the Novell server where the

database resides. Stop and Start the service.

Installing Print Audit 6 using a SQL Database

Install the SQL Server on the Novell server. If you do not have SQL Server already, you can

download and install Microsoft SQL Server 2005, 2008, 2008 R2 or 2012 Express Edition.

For more information on installing SQL Server Express click .here

To ensure that the Database Communicator service has the appropriate permissions to the

SQL server on the Novell Server, open the Windows Services and locate the Print Audit 6

Database Communicator. Open the service and then go to the 'Log on' tab. By default, the

service will be set to 'Local System account', change this setting to 'This account' and enter in

the username and password for the administrator account on the Novell server where the

SQL server resides. Stop and Start the service.

Configuring Print Audit 6 to use the Novell user account for tracking purposes

In order to track print jobs using the Novell user account, the workstations must have the Novell

Client installed and Print Audit Network type must be set to Novell. The steps for Print Audit are

below:

Open the Print Audit Administrator by going to the Start menu, Programs, Print Audit 6 and

then select Administrator.

Click on the Advanced button located in the lower left-hand corner of the Administrator.

Select the Network Authentication tab on the left side.

Change the Network type to 'Novell Directory Services'.

Note: If the Network Type is set incorrectly, when a user prints they will be prompted by Print Audit

6 to enter a username and password. If this occurs, change the Network Type back to 'Windows

Peer to Peer' and try printing again.

7. Logon Script Deployment

http://kb.printaudit.com/display/PA6/Database+Documentation

Installation 49

7. Logon Script Deployment

A system administrator can use logon scripts to assign tasks that will be automatically performed

whenever a user logs on to a particular computer system. These scripts can use system

environment variables, and can also call other scripts or executable programs. Logon scripts are

frequently used to map network drives, start background processes, initialize user environment

variables and to install software.

Understanding Logon Scripts

A logon script runs automatically whenever a user logs on to a computer running a member of the

Windows Server family of operating systems. The script can contain operating system commands,

such as those that make network connections or start programs. Logon scripts can also set

environment variables to specify information such as the computer search path and the directory for

temporary files. A logon script is usually a batch file (.bat or .cmd file name extension), but any

executable program can be used.

Logon scripts are optional. You can use them to configure user working environments by creating

network connections and starting programs. Logon scripts are useful when you want to affect the

user work environment without managing all aspects of it.

After you create a logon script, you can assign it to one or more local users, sites, domains, or

organizational units (OUs).

NoteTwo reboots are required in order for our software to start tracking. The first reboot installs the software onto

the computer; the second reboot enables the Client. (You have the option to log off and on the computer

twice instead of rebooting)

Using Logon Scripts to Install Print Audit 6

The followings items need to be completed before you are ready to deploy Print Audit 6 using logon

scripts.

Print Audit 6 setup was run, a database was created and the Data Communicator and

Administration tools were installed.

Print Audit 6 Administrator was run and Print Audit 6 was configured to run as desired.

Print Audit 6 installer was run and a Network Install was performed. For more information on

Network Installs, see the for a detailed guide.Network Installation Guide

Installation 50

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The network install directory from the previous steps was shared out so that it is available to

users on the network.

NoteThe script will deploy all components created in the network install. If, for example, only the client component

is to be deployed with the logon script, ensure that only the client component was selected during the

network install.

If you have not completed one or more of the steps above, please do so before continuing with a

logon script deployment.

To deploy Print Audit 6 using logon scripts, you will need to make a single call to "pasilent.bat" from

the logon script. If you do not have a logon script configured, follow the steps below; otherwise

proceed to section "Modifying Logon Script to Install Print Audit 6".

To create a logon script, follow these steps on the server computer:

Select "Start" then "Run".

Type "explorer" (without quotes) and press "OK".

Browse to the C:\ drive.

On the right-side pane, right click on a blank space and select "New" and then "Text

Document" from the popup menu.

Name the document "Logon1.bat". If Windows asks you if you want to change the extension

from .txt to .bat, press "Yes" to agree.

Right-click on the file we just created and select "Cut".

Browse to the "%SystemRoot%\sysvol\sysvol\<domain DNS name>\scripts" folder and select

"Edit" and "Paste" from the menu bar. On my machine, this would be the "C:\WINDOWS\

SYSVOL\sysvol\testdomain.local\scripts" folder.


On a server running Active Directory, type "dsa.msc" (without quotes) and press "OK".

Under "Active Directory Users and Computers", expand your domain and go to the "Users"

section.

Double-click on a user you wish to assign the logon script.

Select the "Profile" tab.

In the "Logon Script" field, enter the name of the script you wish to execute. In our example,

this would be "Logon1.bat" (without the quotes).

Press "OK" to apply the settings.

Repeat steps 11 through 14 for every user you wish to assign this script to.

Installation 51

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Modifying Logon Script to Install Print Audit 6


Enter the path to your logon script and press "OK". On my computer the path would be "C:\

WINDOWS\SYSVOL\sysvol\testdomain.local\scripts". A Windows Explorer window should

launch listing your logon script.

Right-click on your logon script and select "Edit".

Enter the following two lines into your logon script (replace <SERVERNAME> with your

server name and <PAINSTALLPATH> with the share name of the network installation folder

that was created during the Print Audit 6installation):

SET PAINSTPATH=\\<SERVERNAME>\<PAINSTALLPATH>

CALL %PAINSTPATH%\pasilent.bat

Select "File" then "Save" to commit changes.

The next time a workstation logs into the server, the logon script will be executed and Print Audit 6

will be installed to this workstation.

8. Upgrading from Print Audit 5

Installation 52

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8. Upgrading from Print Audit 5

Due to added features and functionality in Print Audit 6, upgrading from Print Audit 5 requires

preparation, planning, and resource allocation in order to complete a successful upgrade.

Print Audit 6 includes a new database, information will need to transferred from the Print

Audit 5 database

The Print Audit 5 Client will not work with Print Audit 6, requiring the Print Audit 6 Client

installation for all workstations you want to track printing from

If Copy Audit Numeric or Copy Audit Touch are connected to any devices, you will need to

add these into the Print Audit 6 Administrator

Upgrade Methods

There are two ways to upgrade from Print Audit 5 to Print Audit 6.

Use the Print Audit 6 Database Migration Wizard. You must be licensed to use this tool.

Stop and disable the Client Communicator and Copy Audit Communicator (only if you

are using Copy Audit Numeric)

Install and configure Print Audit 6

Transfer data from the Print Audit 5 database to the Print Audit 6 database with the

Database Migration Wizard

Create the Print Audit 6 Client installation package

Verify that the Client was deployed and successfully tracking print jobs

Export Users and Custom Fields out of Print Audit 5 and import them into Print Audit 6.

Stop and disable the Client Communicator and Copy Audit Communicator (only if you

are using Copy Audit Numeric)

Install and configure Print Audit 6

Export the Users and Client Custom Fields from the Print Audit 5 database

Import the Users and Client Custom Fields into the Print Audit 6 database

Create the Print Audit 6 Client installation package

Verify that the Client was deployed and successfully tracking print jobs

Installation 53

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Using the Database Migration Wizard

Step 1 – Stop and Disable Client and Copy Audit Communicators

Open Microsoft Services and double click on the Print Audit 5 Client Communicator. Set the "

Startup type" to Manual and click the Stop button. Click Apply and then Ok.

If you are using Copy Audit Numeric, double click on the Print Audit 5 Copy Audit

Communicator. Set the "Startup Type" to Manual and click the Stop button. Click Apply and

then Ok.

Step 2 – Install and Configure Print Audit 6

Please refer to the installation instructions.Step by Step Walkthrough

Note: Please note that you must create a new database as the Print Audit 5 database isnot compatible with Print Audit 6.

Open the Print Audit 6 Administrator and enter your Print Audit 6 license information.

Under System Settings, set the number decimal places you want to use for costs.

Configure the Email Notification settings.

Choose how you want to handle Disconnect Jobs.

Step 3 – Transfer data from Print Audit 5 to Print Audit 6

Start the Database Migration Wizard by going to Start -> Programs -> Print Audit 6 ->

Advanced Tools -> Database Migration.

Choose the database type and action you want and click Next.

Select the database you want to migrate from.

Installation 54

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Select the database you want to migrate to.

Choose to migrate no jobs, all job or only jobs printed after a certain time.

Installation 55

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Start the migration by clicking on the Migrate button.

Click Yes to confirm that you want to continue with the migration.

The Database Migration Wizard will transfer the data from the Print Audit 5 to the Print Audit

6 database.

Note

The time required for the migration can vary depending whether or not you transferring job

information, and the size of the database. The Wizard will run with progress bars showing

the status of the transfer. When it has completed you will receive a confirmation message.

Step 4 - Create the Print Audit 6 Client installation Package

Create a new Client package by running the Print Audit 6 pa6setup.exe file and choosing

Create a Network Install.

A new folder will be created that has the Client Only installation of just 3MB, although

you will still be able to push out the entire Print Audit 6 program if you want to.

Push the Client out to the workstations by whatever method the IT department uses.

The new Print Audit 6 Client will disable the Print Audit 5 Client but will not remove it.

Step 5 – Verify the Installation

Start the Administrator and verify that Users, Printers and Profiles have transferred properly.

Send some test print jobs and verify in the Job manager.

Installation 56

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If you are running Copy Audit, test that it is tracking copy jobs.

Exporting from Print Audit 5 and Importing into Print Audit 6

Step 1 – Stop and Disable Client and Copy Audit Communicators

Open Microsoft Services and double click on the Print Audit 5 Client Communicator. Set the "

Startup type" to Manual and click the Stop button. Click Apply and then Ok.

If you are using Copy Audit Numeric, double click on the Print Audit 5 Copy Audit

Communicator. Set the "Startup Type" to Manual and click the Stop button. Click Apply and

then Ok.

Installation 57

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Step 2 – Install and Configure Print Audit 6

Please refer to the installation instructions.Step by Step Walkthrough

Note

Please note that you must create a new database as the Print Audit 5 database is

not compatible with Print Audit 6.

Open the Print Audit 6 Administrator and enter your Print Audit 6 license information.

Under System Settings, set the number decimal places you want to use for costs.

Configure the Email Notification settings.

Choose how you want to handle Disconnect Jobs.

Step 3 – Export Users and Client Custom Fields Out of Print Audit 5

Open the Print Audit 5 Administrator.

Click on the Client Custom Fields icon (only if using the Recovery module).

Click the Custom Field that you would like to export so it is highlighted blue.

Click the Export button.

Select the location where you want to this file to be created, and enter a name for this file.

Installation 58

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Click the Save button. You will receive a message saying how many values were

successfully exported. Click Ok on the popup. Follow the steps above for the remaining

Custom Fields.

Once you have finished exporting all the Client Custom Fields, click on the Users icon.

Click on the Export button.

Click the browse button to select the location where you want this file to be created, and

enter a name for the file.

Click the Save button. You will receive a message saying how many users were successfully

exported. Click Ok, and then Close.

Step 4 – Import Users and Client Custom Fields into Print Audit 6

Open the Print Audit 6 Administrator.

Click on the Client Custom Fields icon (only if using the Recovery module).

Double click on a blank line in the grid at the top.

Enter the name for the Custom Field (i.e. Job Number)

Select the appropriate field type; this should be the same as Print Audit 5.

Highlight the Client Custom Field that you want to import values into.

Click on the "Import" button at the top of the screen. An "Import Values" screen should

appear.

From the "Import type" drop down, select Print Audit 5 Values File.

Use the Import Tab to select the file that contains the values you want to import into the

Client Custom Field. You can type the name of the file directly or use the button to browse to

the file's location.

Use the Advanced Tab to set advanced functionality for the import:

Select "Only add new values – adds values only if they don't already exist in the

database".

Click the Import button.

You will receive a message saying the number of values that were successfully imported.

Click the Ok button.

Click on the Users icon.

Click the Import button.

From the "Import type" drop down, select Print Audit 5 Values File.

Browse to the file users file that you exported from Print Audit 5.

Installation 59

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Select the "Track profile" you want assigned to these users.

Note

Note: If these users will be assigned to a User Profile other than the default "Track"

profile, you will need to create the profile first.

Select the appropriate Security profile for these users.

If you had PIN Codes set up in Print Audit 5 and would like to use these in Print Audit 6,

select "Assign from file" from the Import option drop down on the PIN's tab.

If you would like to assign these users to a group that was used in Print Audit 5, select "

Assign from file" from the Import option drop down on the Grouping tab.

Click the Import button. You will receive a message showing the number of users that were

successfully imported.

Ensure you have at least one User that has their security profile to Administrator. To change

this, double click on a User name and Select "Administrator" from the "Security" drop down.

Step 5 - Create the Print Audit 6 Client installation Package

Create a new Client package by running the Print Audit 6 pa6setup.exe file and choosing

Create a Network Install.

A new folder will be created that has the Client Only installation of just 3MB, although

you will still be able to push out the entire Print Audit 6 program if you want to.

Push the Client out to the workstations by whatever method the IT department uses.

The new Print Audit 6 Client will disable the Print Audit 5 Client but will not remove it.

Step 6 – Verify the Installation

Start the Administrator and verify that Users, Printers and Profiles have transferred properly.

Send some test print jobs and verify in the Job manager.

If you are running Copy Audit, test that it is tracking copy jobs.

Installation 609. Macintosh Installation

Installation 611.

9. Macintosh Installation

IMPORTANT UNINSTALLATION NOTE

You cannot uninstall Print Audit 6 by dragging it to the Trash. When Print Audit 6 is

installed, it integrates with part of the printing system on your Macintosh in order to track

printing. To properly uninstall Print Audit 6, you must run the Print Audit 6 Uninstaller first.

After successfully running the uninstaller, it is safe to drag Print Audit 6 to the Trash.

The Print Audit 6 Uninstaller is always installed along with Print Audit 6, in the Print Audit 6

Applications folder (Applications/Print Audit 6).

System Requirements

Print Audit 6 requires Mac OS X 10.9 (Mavericks) or later. You need to update any computers

running Mac OS X 10.8 or older to 10.9 before installing Print Audit 6. To determine which version

of Mac OS X is running on your Macintosh, click on "About this Mac" in the Apple menu.

Print Audit 6 also requires one (1) Windows-based PC running Windows XP or newer to host the

Print Audit 6 database and administrative software. It is not possible to install Print Audit 6 to a

network which does not have at least one Windows computer.

Upgrading from Print Audit 5 Mac

If you are upgrading from Print Audit 5 Mac, you must uninstall Print Audit 5 from your completelyMacintosh before installing Print Audit 6 on it. The Print Audit 6 installer will display an error

message and prevent you from installing if Print Audit 5 is found on your Macintosh.

Prerequisite: Installation to a Windows PC, for Networks not yet running Print Audit 6

For new installations of Print Audit 6, you need to install to at least one Windows computer before

installing to your Macintosh computers. The database and administrative tools required to use Print

Audit 6 only run on Windows-based computers.

If you already have Print Audit 6 configured and running on one or more Windows PCs, skip to the

next section.

The basic steps required to set up Print Audit 6 on a Windows computer are outlined below.

Installation 62

1.

2.

3.

1.

2.

3.

4.

5.

6.

Install Print Audit 6 to at least one computer running Windows XP or newer. This installs the

administrative and reporting tools along with the Client Communicator and a Windows Print

Audit 6 Client you can use for testing. We recommend using the "Quick Install" option in the

Print Audit 6 installation.

Configure Print Audit 6 using the Administrator. This allows you to setup how you want the

Macintosh client to behave and what information you want users to enter before they can

print.

Test the configuration, using the Print Audit 6 client you installed in Step 1. Ensure that

printing is tracked correctly and that you configured the software to your specifications.

See the for more information on installing Print Audit 6 to a Print Audit 6 Installation Guides

Windows PC.

Also, consult the for information on configuring Print Audit 6 to meet your Print Audit 6 Manual

needs:

Installing Print Audit 6 to a Macintosh Computer

If you previously installed and configured Print Audit 6 on your Windows computers or just installed

it as described above, you can now install Print Audit 6 to the Macintosh computers on your

network.

Ensure you are logged into an account with administrator privileges.

Download the latest version of the Print Audit 6 Macintosh software from the Print Audit web

site at . Double-click on the downloaded Disk Image (.dmg) file to http://www.printaudit.com/

open it in the finder.

Double-click on the Print Audit 6 Installer package to start the installation.

The installer now walks you through the steps of viewing the Read Me file, accepting the

License Agreement, and picking the location on your hard disk where you want to install Print

Audit 6.

The installer asks for the login and password of a user account with administrative privileges.

If your account has administrative privileges for the Mac, use your password. The Print Audit

6 installer requires administrative privileges in order to integrate with the printing system

software included with your Mac.

During the final phase of the installation Print Audit displays the Print Audit 6 IMPORTANT:Client Configuration Utility. You must enter either the hostname or IP address of the Client

Communicator you installed when you set up Print Audit 6 on your Windows computers. The

other default settings are usually correct. When complete, click the Save Settings button. If you configure Print Audit 6 incorrectly, it will not track printing.

http://kb.printaudit.com/display/PA6/Print+Audit+6+Manual


Installation 631.

To re-configure Print Audit 6 at any time you can log-in as an administrator and double-click the

Print Audit 6 Client Configuration application in the Print Audit 6 application folder.

Installing Print Audit 6 to a network of Macintosh computers

Once everything is working correctly on one computer you may want to install Print Audit 6 to all of

your Macs. If you have only a few Macintosh computers you can install the software on each

computer individually.

For networks of more than a few Macs, you may want to use a product like Apple Remote Desktop

to remotely install Print Audit 6 to all of your computers.

OS X Network Installation

Important!

Print Audit 6 is supported only on computers running Mac OS X 10.9 or later. You will

need to update computers running OS X versions older than Mac OS X 10.8 (Mountain

Lion). Click on “About this Mac” in the Apple menu, to determine which version of Mac OS

X is running on your Macintosh.

We recommend that you use Apple Remote Desktop to deploy Print Audit 6 to a network of

computers running Mac OS X. You can remotely install, upgrade and uninstall Print Audit 6 using

Apple Remote Desktop. However since the installer package is a standard Mac OS installer

package, you can also roll out Print Audit 6 using any other Macintosh network deployment tool that

supports this standard.

Apple Remote Desktop is network management software created and sold by Apple. To obtain

Apple Remote Desktop, contact your Apple reseller or order it directly from Apple.

This document assumes you are familiar with the basic operation of Apple Remote Desktop. For

more information on Apple Remote Desktop, consult Apple’s web site at http://www.apple.com/

or read the Administrator’s Guide at remotedesktop/ http://images.apple.com/remotedesktop/pdf/

ARD3_AdminGuide.pdf

Installing or Upgrading Print Audit 6 using Apple Remote Desktop

There are two steps to install or upgrade Print Audit 6. First, you have to configure the Print Audit 6

installer so it can do a silent install; then you use Apple Remote Desktop to install Print Audit 6 to

the networked computers. Additional information on the second step can be found in Chapter 3 of

the Apple Remote Desktop Administrator’s Guide.

http://www.apple.com/remotedesktop/


http://images.apple.com/remotedesktop/pdf/ARD3_AdminGuide.pdf


Installation 64

1.

a.

b.

c.

d.

e.

f.

2.

a.

b.

c.

d.

e.

3.

a.

b.

c.

d.

e.

1.

2.

3.

4.

Configure the Print Audit 6 installer

Download the latest release of Print Audit 6 for Mac OS X from the Print Audit web site

at .http://www.printaudit.com/

Double-click the Disk Image (.dmg file) to mount it. A Finder window is displayed

showing the contents.

Copy the pa6install.conf file from the Additional Files folder to a folder on the hard disk.

Edit pa6install.conf using a text editor such as TextEdit.

Change the configuration settings in pa6install.conf as appropriate for your network. In

particular, you must configure the Database Communicator location. pa6install.conf

has explanations of the other optional settings.

Save pa6install.conf.

Use Apple Remote Desktop to deploy pa6install.conf to /tmp folder

Choose a computer list in Apple Remote Desktop.

Choose one or more computers in the list.

Choose Manage > Copy items

Add the modified pa6install.conf file to the list

Select /tmp as the copy destination. The Print Audit installer will look in the /tmp folder

for the pa6install.conf file.

Use Apple Remote Desktop to deploy Print Audit 6



Choose Manage > Install Package from the menu.

Select Print Audit 6 Installer.mpkg.

Click Install.

Uninstalling Print Audit 6 using Apple Remote Desktop

The Print Audit 6 Uninstaller will stop job tracking and remove the application in one step. More

details on using Apple Remote Desktop for these tasks can be found in Chapter 3 of the Apple

Remote Desktop Administrator’s Guide.



Choose Manage > Send Unix Command from the menu


Installation 65

4. The UNIX Command you want to send is

sudo “/Applications/Print Audit 6/Print Audit 6 Uninstaller.app/Contents/MacOS/uninstall”

This assumes Print Audit 6 was installed to /Applications. Note that the quotes are important.

Mac OS X Network Installation

This document describes how to deploy Print Audit 6 to a network of Mac OS X computers.

IMPORTANT!:

Print Audit 6 is supported only on computers running Mac OS X 10.9 or later. You need to

update any computers running Mac OS X 10.8 or older to 10.9 before installing Print Audit

6.Click on “About this Mac” in the Apple menu, to determine which version of Mac OS X is

running on your Macintosh.

We recommend that you use Apple Remote Desktop to deploy Print Audit 6 to a network of

computers running Mac OS X. You can remotely install, upgrade and uninstall Print Audit 6 using

Apple Remote Desktop. However since the installer package is a standard Mac OS installer

package, you can also roll out Print Audit 6 using any other Macintosh network deployment tool that

supports this standard.

Apple Remote Desktop is network management software created and sold by Apple. To obtain

Apple Remote Desktop, contact your Apple reseller or order it directly from Apple.

The rest of this document assumes you are familiar with the basic operation of Apple Remote

Desktop. For more information on Apple Remote Desktop, consult Apple’s web site at http://

or read the Administrator’s Guide at www.apple.com/remotedesktop/ http://images.apple.com/

remotedesktop/pdf/ARD3_AdminGuide.pdf

Installing or Upgrading Print Audit 6 using Apple Remote Desktop

There are two steps to install or upgrade Print Audit 6. First, you have to configure the Print Audit 6

installer so it can do a silent install; then you use Apple Remote Desktop to install Print Audit 6 to

the networked computers. Additional information on the second step can be found in Chapter 3 of

the Apple Remote Desktop Administrator’s Guide.

1. Configure the Print Audit 6 installer

a. Download the latest release of Print Audit 6 for Mac OS X from the Print Audit web site at http://

.www.printaudit.com/

b. Double-click the Disk Image (.dmg file) to mount it. A Finder window is displayed showing the

contents.

c. Copy the pa6install.conf file from the Additional Files folder to a folder on the hard disk.








Installation 66

d. Edit pa6install.conf using a text editor such as TextEdit.

e. Change the configuration settings in pa6install.conf as appropriate for your network. In particular,

you must configure the Database Communicator location. pa6install.conf has explanations of the

other optional settings.

f. Save pa6install.conf.

2. Use Apple Remote Desktop to deploy pa6install.conf to /tmp folder

a. Choose a computer list in Apple Remote Desktop.

b. Choose one or more computers in the list.

c. Choose Manage > Copy items

d. Add the modified pa6install.conf file to the list

e. Select /tmp as the copy destination. The Print Audit installer will look in the /tmp folder for the

pa6install.conf file.

3. Use Apple Remote Desktop to deploy Print Audit 6



c. Choose Manage > Install Package from the menu.

d. Select Print Audit 6 Installer.mpkg.

e. Click Install.

Uninstalling Print Audit 6 using Apple Remote Desktop

The Print Audit 6 Uninstaller will stop job tracking and remove the application in one step. More

details on using Apple Remote Desktop for these tasks can be found in Chapter 3 of the Apple

Remote Desktop Administrator’s Guide.



c. Choose Manage > Send Unix Command from the menu

d. The UNIX Command you want to send is sudo “/Applications/Print Audit 6/Print Audit 6

Uninstaller.app/Contents/MacOS/uninstall” This assumes Print Audit 6 was installed to /

Applications. Note that the quotes are important.