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Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

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Page 1: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy Debate: Urgent Issue or Industry Hype?

Getting Better all the time Can’t get no worseBridging the gap @Chapell68

Alan Chapell

Page 2: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy is about trust

Traditional Privacy-speak…

Page 3: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy is building brand equity

Traditional Privacy-speak…

Page 4: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy doing the right thing

Traditional Privacy-speak…

Page 5: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy strategy is changing

Page 6: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy is about control

Page 7: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy is about market share

Page 8: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Privacy is gerrymandering rules

Page 9: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 10: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

DNT = Control, Market share + privacy (maybe)

Page 11: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Mozilla Video

Page 12: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Satirical

Page 13: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Consumer Education?

Page 14: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Independent contest?

Page 15: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 16: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

The Problems with DNT

Page 17: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

DNT gives browsers (and others) more power

How will power be used?

Page 18: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 19: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

First Parties are virtually immune from the DNT signal

Page 20: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

First party immunity to DNT is important

Page 21: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 22: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Who does DNT negatively impact?

Page 23: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Networks, platforms, exchanges

Mid and long-tail publishers

Ad Agencies

Consumers

Page 24: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Networks, platforms, exchanges

Mid and long-tail publishers

Ad Agencies

Consumers

Page 25: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Networks, platforms, exchanges

Mid and long-tail publishers

Ad agencies

Consumers

Page 26: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

• Not as reliant upon third-party tracking for revenues• Replace some non-PII tracking info with PII• User registration in exchange for content• Would benefit from demise of long-tail

Premium Publishers

Page 27: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

• Lower CPMs / ad revenues• Some (many?) will stop publishing

Tracking is CRITICAL to the mid and long-tail

Page 28: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Networks, platforms, exchanges

Mid and long-tail publishers

Ad agencies

Consumers

Page 29: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Do consumers understand

the tradeoffs of DNT?

Page 30: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Do consumers understand

what DNT means?

Page 31: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Usually, message clarity is paramount

Page 32: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 33: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

“Ask websites not to track me”

• No definition of tracking– Could include frequency capping, analytics,and other ad serving functions

• Its not the websites who are doing the tracking• No mention of advertising supported content

Page 34: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Is information collection only by the large and powerful good for privacy?

Page 35: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Let’s recap

Page 36: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Do Not Track• Few (if any) restrictions on first party tracking• Additional power in hands of browsers and user agents• No requirement that browsers and user agents clearly

communicate DNT functionality• Little agency or mid to long-tail publisher involvement• No interest in understanding economic impact

Further consolidation of digital media, few privacy gains

Page 37: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

about do not track

Page 38: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Regulators and privacy advocates are supposed to

care about competition

Page 39: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

But few are openly talking about consolidation in the context of privacy

Page 40: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Why is that?

Page 41: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

WHY?• Defining or quantifying tracking harms is difficult• Half-truth - brand risk already regulates first parties• Go after small and then focus on large (eventually)– Gives the impression that you’re ‘doing’ something– What problem are we solving?

Page 42: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Cynical Explanation

Page 43: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Fewer Marketplace participants means fewer companies to enforce

Page 44: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Big fines make headlines

…. And sometimes, make political careers

Page 45: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell
Page 46: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Why should agencies care?

Page 47: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Are you running a trading desk?

Page 48: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Are you interested in ad metrics?

Page 49: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Are you frequency capping?

Page 50: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Fewer media buying options+

Programmatic buying+

diff rule set for larger entities=

???????

Page 51: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

What can YOU do?• Evaluate whether this will impact your business• Innovate – or at least support those who are• Self-police via the DAA / NAI Programs• Engage in the DNT discussions

Develop your own privacy resources… and “no,” having a single privacy person in huge agency holding company probably ain’t enough

Page 52: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Panel Questions

Page 53: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

Why can't the industry associations just provide a one size fits all privacy policy for the agencies so we can move beyond all this stuff?

Page 54: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

We're erring on the side of caution so are requiring all of our vendors to be DNT compliant by the end of

the year? Good idea?

Page 55: Privacy Debate: Urgent Issue or Industry Hype? Getting Better all the time Can’t get no worse Bridging the gap @Chapell68 Alan Chapell

What do we say when our largest client doesn't want us to

participate in the self-reg program (or privacy standards in general)?