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Private Medical Insurance Magazine, iPMI Magazine Proudly welcomes Leading Worldwide Health Insurance Broker, AOC Insurance Broker on Board the iPMIM Ship as Sponsor and Advertiser. http://ipmimagazine.com/index.php?option=com_content&view=article&id=1096:aoc-insurance-broker&catid=53:expatriate-insurance-online-buyers-guide&Itemid=73
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Asia careTAILOR-MADE HEALTHCARE INSURANCE SOLUTIONS FOR ASIA
20122013
HEALTH INSURANCE. FOR YOU. WHEREVER. WHENEVER.
BANGKOK
SHANGHAIDUBAI
PARISCALGARY
TORONTO
HOUSTON
LYON
ABU DHABI
BEIJING
WUHAN
CHENGDU
With our 3 Asia regional headquarters, we are always close to you.
WHEREVER YOU ARE IN ASIA, WE’RE JUST A MOMENT AWAY
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Prevent high or even unaffordable medical fees Unexpected medical events such as accidents and surgeries can happen anytime anywhere. Joining an international health insurance program guarantees you will get coverage when faced with expensive medical bills.
Provide fully comprehensive coverage Apart from major medical risks, your regular health needs, such as prescribed medicines, dental care and vision care will also be provided.
Protect you and your family now: don’t wait Don’t wait until you or your family suffer from a medical condition, then it may be too late to get covered by insurance. It is best to take the safe path and get healthcare coverage now, especially with rising medical costs.
Peace of mind whenever, wherever Choosing the right international health insurance provider guarantees you’ll always get the best possible healthcare from top private or public hospitals worldwide.
Premium servicesLeading international health insurance providers, such as MSH INTERNATIONAL, have their own network of medical providers worldwide; they can advise, coordinate and follow up in order to help you access the best healthcare services.
Plans for expatriatesInternational health insurance providers, such as MSH INTERNATIONAL, offers healthcare plans for expatriates who are usually not covered by national health plans.
Payment without trouble With the right international health insurance provider, such as MSH INTERNATIONAL, you get the advantage of direct billing and therefore you do not have to pay upfront for medical expenses.
WHY INTERNATIONAL HEALTH INSURANCE?MSH INTERNATIONAL
is a world leader in the design and management of international healthcare solutions.
We are specialists in international health insurance for individuals & groups worldwide.
Direct billing is a “cashless” payment process in which health insurance companies establish agreements with medical providers so that the insured member can receive medical services without having to pay upfront or make claims afterwards.
35 years experience in international healthcare solutions
12 sales offices
1 of the top 5
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275,000 insured members across more than
194 countries
regional headquarters: Bangkok, Calgary, Dubai, Paris, and Shanghai
leaders for international health insurance worldwide
>
9 KEY REASONS TO CHOOSE MSH INTERNATIONAL
Global expertise combined with premium local services Over 35 years of experience in international health insurance
High-quality services with true local understanding
ISO 9001 certified in 4 of our regional headquarters
We are close to you 3 regional headquarters in Asia (Bangkok, Shanghai, Dubai)
out of 5 headquarters worldwide
Administration center in Bangkok, Thailand, provides you with
full support across Southeast Asia
Extensive medical network 750,000 medical providers worldwide, including 5,000 hospitals
and clinics outside the USA
Direct billing agreements with hospitals in our selected network -
you do not have to pay upfront for medical expenses
Always available to help 24-hour assistance
Regional contact numbers
Online services
In-house multicultural medical teams in 4 continents Quick access to the best medical resources
wherever and whenever you need
2nd medical opinion from medical experts
Fast & convenient claims process Submit claims online with status tracking
Claim reimbursements in 150 currencies within 5 days
Direct billing with many medical providers means you
often do not need to claim
Service excellence Experienced multicultural teams of 45 nationalities
with more than 30 languages spoken
Asian hospitality with international professionalism
Efficient and responsive to all your needs
Unique culture of continuous improvement
We find solutions for you: we review your medical history
in order to design the best solutions for YOU
We keep our promises 24/7 hotline service
Transparent and trustworthy
Free Call Online
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Individuals or families
Employees of small and medium enterprises
DESIGNED FOR EXPATRIATES
PLANS
Asia Care plans are tailor-made for expatriates of any nationalities living outside their countries of origin:
“I’m a retired restaurant owner from France. I have decided a few years ago to move permanently to Vietnam as I have married a Vietnamese woman and we’ve just had a baby together. With Asia Care, I know my family in Vietnam will be fully covered. I also love the fact that I can schedule a visit to my favourite doctor for my cardiovascular condition during my annual summer vacations in Paris!”
“I come from Malaysia but currently live and work as an engineer in Phuket, South of Thailand. Every weekend, I usually go back to Kuala Lumpur to visit my friends and family. So I need a plan which will allow me to schedule visits with my trusted doctor back home in KL. Asia Care does just that. It also allows me to schedule visits to the doctor everywhere I go in Southeast Asia during my frequent business trips – and yet it is so affordable.”
“My husband is on work assignment in Thailand and I have recently followed him from Scotland. Since then, we’ve been enjoying our vacations throughout Asia, and with Asia Care, we never have to worry about not getting medical assistance. Although I still prefer my treatments in Bangkok hospitals, it’s always a peace of mind to know we’ll also receive top healthcare services elsewhere in Asia.
Once a year we usually travel to the U.S. to visit our relatives. Although this is outside Southeast Asia, we know we are always covered for emergencies”
Expatriates: Their stories
Asia care
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VITAL ESSENTIAL PROTECTION FROM THE HIGHEST RISKS
If you’re looking to cover the highest medical risks that require hospitalisation, Vital is the plan for you. Apart from the comprehensive in-patient benefits, we also provide you with full coverage for cancer as well as maternity & childbirth benefits.
HARMONY BALANCED PATH FOR HIGHER COMFORT AND CARE
Harmony gives you the essential in-patient benefits, but has the additional advantages of out-patient benefits including routine health checkups, prescribed medicine, dental care, maternity & childbirth benefits as well as higher level of reimbursements.
OPTIMUM SUPREME PROMISE OF TOTAL COVERAGE
Optimum is the right choice for anyone seeking truly comprehensive coverage, from hospitalisation to out-patient care including dental, vision, and psychiatric treatment as well as maternity & childbirth benefits. Compared to other available plans, Optimum also offers the highest level of reimbursements.
ASIA CARE plans provide you with comprehensive benefits with top-service guarantees. We recommend that you choose the plan most appropriate for your needs based on overall coverage and levels of benefits.
VITAL HARMONY OPTIMUM
BENEFITS AT A GLANCE
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HOW TO CHOOSE YOUR PLAN
Explanations In-patient benefits are provided for a person admitted to hospitals and occupies a bed
overnight or longer for medical reasons.
Congenital anomalies are defects that are present at birth.
Outpatient benefits are provided for a person who attends a hospital, consulting room,
or out-patient clinic and is not admitted as a Day-Patient or an In-Patient.
Covered Not Covered
In-patient Benefits(Hospital Services)
Treatment forHIV and AIDS
Treatment forCongenital Anomalies
Maternity andChildbirth Care
Dental Treatment
Out-patient Benefits
Vision Care
Psychiatric Treatment
Ancillary Charges
Lifetime Renewal
VITAL HARMONY OPTIMUM
Emergency MedicalEvacuation
In-patient Benefits(Hospital Services)
Treatment forHIV and AIDS
Treatment forCongenital Anomalies
Maternity andChildbirth Care
Dental Treatment
Out-patient Benefits
Vision Care
Psychiatric Treatment
Ancillary Charges
Lifetime Renewal
Emergency MedicalEvacuation
In-patient Benefits(Hospital Services)
Treatment forHIV and AIDS
Treatment forCongenital Anomalies
Maternity andChildbirth Care
Dental Treatment
Out-patient Benefits
Vision Care
Psychiatric Treatment
Ancillary Charges
Lifetime Renewal
Emergency MedicalEvacuation
Chronic conditions & Pre-existing conditions
All Asia Care Plans include medical evacuation
and repatriation
HOW TO CHOOSE YOUR ZONE
your country of residence
most frequently visited countries
Choose between zone 1 & 2 based on:
� Includes Belgium – France – Germany –Luxembourg – Netherlands for stays of less than 90 days.
� Includes Belgium – France – Germany –Luxembourg – Netherlands for stays of less than 90 days.
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FYI
1. We advise you to choose your zone according to where you would like to receive medical treatment, regardless of your country of residence. You can, for example, choose zone 2 even though you reside in zone 1, so that you can schedule visits to your favourite doctor who works in zone 2.
2. To be eligible for Asiacare plans, you must reside in one or more countries in zone 1 or zone 2 for at least 180 days per year.
I live in Malaysia but I choose zone 2 to be fully covered in Hongkong, China and Singapore – where I often visit relatives“
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Zone 1� : Bangladesh - Bhutan - Brunei - Burma/Myanmar - Cambodia - East Timor - India - Indonesia - Laos - Malaysia -
Maldives - Nepal - Pakistan - Philippines - Sri Lanka - Thailand - Vietnam
Zone 2� : Countries in Zone 1
� including China - Hong Kong - Japan - Macau - Mongolia - South Korea - Singapore - Taiwan
Asia Care plans meet the needs of any expatriates living in Asia and are relevant to the region’s medical costs and resources. Furthermore, our presence in Asia, combined with our local understanding, guarantee we are always there to give you quality services and care whenever you need.
ASIA AT HEART
Highly relevant medical coverage for Asia
Premium local services
Comprehensive benefits
Always near you (3 regional offices in Bangkok, Shanghai and Dubai)
Managed by highly-qualified teams of local and international professionals
PRESENCE IN ASIA COMBINED WITH LOCAL UNDERSTANDING
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Find out more about the eligible benefits by reviewing the table of benefits below.
The table of benefits below describes the eligible benefits depending on the plan you choose. These benefits are expressed per annual year, per insured person and are subject to limits:
Contact us anytime via our website to find out more about these
benefits
In-patient Benefits (Hospital Services)
Staying in hospital overnight oras a day case
Parent accomodationwith an insured child under 18
Day care treatment orOut-patient surgery *
* Day care treatment or Out-patient surgery: treatment cost for a surgical procedure performed in a surgery, hospital, day care facility or out-patient department
Nursing care
Operating room,medicine & surgical dressing
Prescription drugs and materials
MRI, PET & CT-PET scans
Paid in full Not Covered
Private room up to$280 per day
$40 per daymax 30 days
$40 per daymax 30 days
$40 per daymax 30 days
Private room up to$280 per day
Private room up to$600 per day
Annual Limit per Year& per Person $ 1,000,000 $ 1,000,000 $ 1,600,000
Benefits Vital OptimumHarmony
Paid in full Not Covered
Benefits Vital OptimumHarmony
Cancer treatment
Prosthetic implants & appliances
Rehabilitation
Nursing at home orIn a convalescent home
Emergency dental treatmentfollowing an accident
Local road ambulance service
Hospitalization cash benefit
Psychiatric treatment
KEY: WAITING PERIODS
The number indicates the number of monthsof waiting period. Benefits will be availableafter the end of the waiting period.
Hospice and palliative care $35,000 $100,000
$125 $125 $125
$1,000 $1,000 $1,000
for 30 daysper medical condition
for 30 daysper medical condition
for 30 daysper medical condition
Max. 20 days Max. 20 days Max. 20 days
Intensive care, intensive therapy,coronary care, dependency unit
Surgical fees including anesthesia
Reconstructive surgery followingaccident/eligible medical condition
Specialist's consultations fees
Diagnostic test - pathology Xrays
Organ and bone marrowTransplant services
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ASIA CARE BENEFITS
FYI
sea.msh-intl.com
Paid in full Not Covered** Medical practitioners fees, specialist fees, diagnostic test & prescribed drugs & dressing: pre-operative consultation & diagnostic procedure within 15 days from the admission & post-hospitalization up to $2,000
Pre-operative consultation & diagnosticprocedure within 15 daysfrom the admission & post hospitalization **
Up to $2,000per year
Chiropractic, osteopathy, homeopathy,acupuncture treatment, traditional Chinesemedecine by a recognised practitioner
Prescribed physiotherapy,complementary therapies
Prescribed medical aids(hearing aids & orthopaedic appliances)
Up to $250per year
Up to $500per year
Routine health check up includingscreening for early detection (Full health -screen, Mammogram, Papanicolaou (PAP)test, Prostate Cancer Screen)
Up to $500per year
Up to $200per year
Up to 5 visits Up to 10 visits
Up to $250(15 sessions per year)
Up to $300(20 sessions per year)
General practitioner fees & drugs
Specialist fees
Out-patient surgical procedure
Lab tests, Xrays,diagnostic & pathology tests
Vaccinations
Prescribed medicine
Up to $250per visit
Up to $250per visit
Up to $5,500per person & per year
Benefits Vital OptimumHarmony
Paid in full Not Covered
(refer to pages 19 & 20)
Treatment for congenitalanomalies which manifestsitself after the day of entry
Including glasses, frames,contact lenses, laser treatment
Lifetime limit for all psychiatric careafter 18 months of policy purchase
Normal pregnancy and delivery costs
Complications of pregnancyand childbirth
Newborn care
Up to $300per year with 20%
co-payment
Up to $3,000per year with 20%
co-payment
Up to $3,500per year with 20%
co-payment
Routine dental treatment(check up, basic treatments)
Major restorative dental treatmentincluding orthodontic, prosthesesbridges, implants
For orthodontic & aged less than 18
Dental Treatment
Treatment for HIV and Aids
Both in-and out-patient.Maximum coverage: 5 years.
Congenital Anomalies
Vision Care
Psychiatric Treatment
Maternity and Childbirth Benefits
Per person per year
Deductibles (optional)
Chronic Conditions &Pre-existing Conditions
Ancillary Charges (crutches/wheelchair after treatmentas an in-patient or day patient)
$1,000per condition
COVEREDupon medical acceptance
nil, $100, $500, $1,000
Up to $75,000 Up to $100,000 Up to $125,000
Up to $800per year
Up to $5,000
Up to $2,000 Up to $2,500
Up to $9,000
Up to $4,500
$15,000 $25,000 $40,000
Benefits Vital OptimumHarmony
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KEY: WAITING PERIODS
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TABLE OF BENEFITS
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Discover our practical & time-saving online services.
After the successful application of your membership, you will receive your Welcome Package containing all relevant information including member’s card, insurance certificate, member’s handbook as well as access to our online services.
Access our online services from our website: to view your policy and manage your account.
Here are some of the benefits of our online services:
SIMPLE-TO-USE INNOVATIVE TOOLS OUR COMMITMENTS
TABLE OF BENEFITS
Our international team is available for you at any time.
Whatever questions or needs you may have, our multicultural team is ready to respond in the shortest time in order to provide the best solutions and services for you.
Find medical facilities anywhere in the worldusing our online locator
Download our innovative smart phone apps
Submit claims online, follow your claim status,and see claims history over the last 24 months
Complete and print your requestsfor reimbursements of claims
Make your requests for direct settlementof medical expenses
Contact us by leaving a messageor be directed to the most appropriate helpfrom one of our managers
Print your insurance member card
Print & download your member's handbook
Update your personal details: email address,mailing address, bank details ...
Vital OptimumHarmony 24/7 availability - 24 hours a day, 7 days a week
45 nationalities with over 30 languagesfor truly local service wherever you go
2 main advantages of direct billing*- no need to pay upfront- no need to make claims afterwards
5 days reimbursement of claims
1st
day coverage–immediately get coveredon the first day you’re accepted into membershipor on any of your chosen date
150 currencies for worldwide reimbursements
2nd
medical opinion if in doubt about a diagnosis
*Only applies to medical facilities in our extensive network
Bangkok (Thailand), Paris (France), Calgary (Canada),Dubai (UAE), Shanghai (China)
Vital OptimumHarmony
sea.msh-intl.com
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The medical evacuation coverage of Asia Care is provided & managed by Mondial Assistance (Allianz Group)
Medical evacuation and repatriation Medical evacuation and repatriation are important benefits that will support you through emergencies, accidents, and serious illnesses. Our 24/7 services are exclusively provided for MSH INTERNATIONAL’s members. With just one phone call, we will be right by your side in the shortest time.
MEDICAL EVACUATION / REPATRIATION
paid in full
In case of accidents or illnesses encountered by the member...
Transportation to a regional hospital or nearby country
Direct evacuation to country of nationality /residence if there is no suitable medical assistance nearby
Transportation under medical supervision dependingon the seriousness of his/her condition
Transportation to country of nationality /residence after treatment, with or without hospitalisation
Transportation for a family member to visitwhen hospitalised ≥ 8 days with nobody by his/her bedside
Shipment of the necessary medicationwhen such medication or equivalent is not available
+ hotel stay of $59/night,max. $586 incl. VAT
+ simple coffinmax $777 incl. VAT
In case of death encountered by the member…
Transportation of body to country of nationality /residence including a simple coffin
Transportation of body to country of nationality /residence after temporary burial
Transportation for a family member to attendthe place of temporary or permanent burial
Transportation for a family member to returnfrom the place of temporary or permanent burial
Transportation for other insured members to returnto the country of nationality / residence when initialscheduled flight can no longer be used
In case of life-threatening accident, serious illnesses,death of encountered by his/her family member…
Transportation to travel to the affected person's countryof nationality / residence
Transportation to return from the affected person's countryof nationality / residence
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HEALTH INSURANCE. FOR YOU. WHEREVER. WHENEVER.
MSH INTERNATIONAL is a world leader in the design and management of international healthcare solutions with over 275,000 insured members across more than 194 countries and 2,000 corporate clients.
MSH INTERNATIONAL is the healthcare partner for internationally mobile people worldwide:
The health care benefits of Asia care are insured by Hauteville Insurance Company Limited (Allianz Group)
The medical evacuation coverage of our plans are provided by Mondial Assistance (Allianz Group)
We operate any time of day, anywhere in the world, and always with a keen sense of premium customer service. HEALTH INSURANCE.
FOR YOU. WHEREVER. WHENEVER.
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MSH INTERNATIONAL partners with leading insurers worldwide.
sea.msh-intl.com
Do not hesitate to contact us wherever you are
AOC Insurance BrokerMaster Broker MSH International
Head Office21 rue Caillaux,75013 Paris,France
Tél Paris : +33 1 44 24 19 19 Tél Paris : +33 970 40 56 52 Tél Hong-Kong : +852 81 92 63 63
Email : [email protected]