Process Based Mission Assurance Knowledge Management System

P B M AMission Success Starts With Safety

Protecting the Public, Astronauts and Pilots, the NASA Workforce, and High-Value Equipment and Property

Overview and Development StatusA web-based resource providing critical resources, tools

best practices, and lessons learned for NASA project teams

http://pbma.hq.nasa.gov

NASA Quality Leadership ForumPort Canaveral, Florida

March 5, 2002

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The PBMA-KMS Overview• Web-based resource http://pbma.hq.nasa.gov

• PBMA-KMS Goal: Provide information to the NASA community related to planning and implementing life-cycle safety, risk management and mission assurance activities

– Supports NASA SMA managers, subject matter experts and their NASA program and project customers

• Supports multiple NASA objectives:– Safety and mission assurance/success– Knowledge management– Risk management

• Enables mission success knowledge management– Key knowledge access (right information/right place/right time)– Knowledge capture: explicit (documented) & tacit (corporate/tribal)– Knowledge sharing & reuse– Work groups and collaboration

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PBMA-Knowledge Management System

Whom it Serves

• Program Executives• Program Managers• Project Managers• SMA Community• Independent

Assessment Teams• Systems

Management Offices• NASA Domestic &

International Partners

• NASA Contractor Community

What it Contains

• Policies• Procedures• Guidelines • References• Links• Processes• “Video Nuggets”

(subject matter experts)

• Best Practices• Lessons Learned• Case Studies• Tools/Techniques• Contacts

What it Does

• Serves as a Mission Success Yardstick

• Assists in Planning• Assists in

Conducting IA’s• Informs • Networks/Connects• Documents• Enables• Trains• Educates

Formulation Implementation

PBMA Framework (Home Tab)

Project Phase

Elements

PgmMgmt

ConceptDevel.

Acq.

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Each cell contains video-nuggets, text, links

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Home

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Functional Tabs

(operational modes)

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Tab Highlights

• Project life-cycle indexed guide to assurance process definition and implementation

• Provides head-start for program/project managers in developing critical safety and mission assurance planning documents

• Provides “fingertip benchmarking” capability, i.e., a window on how other NASA project managers have implemented assurance processes

• Provides access to descriptions of safety, mission assurance, and risk management processes employed on past and present NASA programs

Home

Program Profile Mode

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Tab Highlights-cont.

• Introduces first-time users to the PBMA-KMS concept and all of its various components and functionalities, including a site map and index.

• Enables the creation and implementation of password protected work groups or “communities of practice.”

• Enables document management, announcements, work group links, shared calendars, action-tracking, work group polls, threaded discussion, members list, e-mail notification

Work Group Mode

Tutorial Mode

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• Provides immediate access to NASA best practice assurance planning documents (e.g., Quality Assurance Plans, Risk Management Plans, Software Assurance Plans, System Safety Plans etc.).

• Contains a vast library of documents from across the Agency representing virtually every NASA center,

• Addresses life-cycle SMA planning needs from the earliest concept development to operations and disposal.

• Contains over 200 plans, process and procedure documents, handbooks, manuals, requirements documents, tools and techniques, and more.

• Documents and links provided by NASA Center Directors in response to a call letters issued in October 2000 and April 2001 by the Associate Administrator for Safety and Mission Assurance.

• Provides links to NASA, US government (public domain), and worldwide aerospace, lessons learned web sites.

Best Practice Mode

Lessons Learned Mode

Tab Highlights-cont.

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• "Build-a-Plan" Wizard – supports program/project and SMA managers in developing safety and mission assurance plans

• "Acquisition Wizard" - supports program/project manager in developing indexed assurance, and risk management acquisition language text usable "as is" or tailorable to a specific procurement or acquisition.

• Development in cooperation with Quality Leadership forum and others.

• Provides gap analysis and benchmarking capability for:• SMA Planning Documents• SMA Implementation Planning• Project Team Maturity• Individuals

• Development in cooperation with APPL

Wizard Mode

Maturity Assessment Mode

In Development – June 2002 Target

<<<<<< On Hold >>>>>>

Tab Highlights-cont.

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Implementation Schedule- PBMA Initial Operability - March 2001

- Preview & Workshop at Assurance Technology Conference, Glenn Research Center - May 2001

- Community of Practice Workshop – September 2001

Completed deployments:

GRC on 10/16 & 11/19-20, GSFC on 11/14, ARC on 12/05-06

SSC on 12/11, MSFC-SLI on 12/10

Upcoming deployments:

JSC on 1/23-24/02, LaRC on 2/05-06/02, MSFC on 02/19-20/02,

JPL on 2/26-27/02, DFRC on 02/28/02

NASA HQ/TBD, KSC/TBD

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http://pbma.hq.nasa.gov- content rich - easy access

- intuitive navigation - it’s free and available now !

…………Check it out !

“If you want to teach people a new way of thinking, don’t bother trying to teach them. Instead, give them a tool, the use of which

will lead to new ways of thinking.”

- Buckminster Fuller

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BACKUP

CHARTS

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Growth in Work Groups

Working Group Membership

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bers

Workmanship

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ISO 9000

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Software Assurance

SMA Budget

Risk Management

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NASA Software

LLSC

JAPC

JPL PQA

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GSFC SA HB

GSFC Mission Success

GMSEC

GSFC NGST

GSFC FSW

GSFC Flight Control

GRC PS

GRC KM

FEANICS

Explosive Safety

Champions

NASA Office of Safety & Mission Assurance Sponsored KMS Working Group Membership

Community of Practice(work group) growth rate in members since August 2001:

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The PBMA-KMS Web-Based ResourceFrom: "STRICKLER, EMILY R. (JSC-ER) (NASA)"

<emily.r.strickler1@jsc.nasa.gov>

To: "'snewman@hq.nasa.gov'" <snewman@hq.nasa.gov>

Subject: PBMA Site Info

Date: Tue, 15 Jan 2002 13:10:42 -0600

X-Mailer: Internet Mail Service (5.5.2653.19)

 

I accessed today for the first time the Process Based Mission Assurance web

site. What an excellent site! I support the JSC Chief Engineer on several

systems and software activities, and this site will be a great resource.

 

I noted that under "Best Practices", then under "Project Management" then

under "Other Prg Mgmt Docs" you listed the JSC GFE Project Management work

instruction. I was the lead for developing this document and wanted to send

you the current baseline, since I noted you had a working draft version.

 

I apologize for the large file, but wanted to get you the baselined

document.

 

Thanks,

Recent User Comment(emphasis added)

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PBMA-KMS Conceptual Foundation• Provides a mission success management framework

Themes: program-project management life cycle / systems thinking /recurrent risk management behavior / reuse of knowledge / safety & mission success driven

• Consolidates safety, assurance, and risk management elements into an integrated project life-cycle systems engineering (7120.5A) context

• Supports NASA SMA managers, subject matter experts and their program customers

• Enables mission success knowledge management– key knowledge access (right information/right place/right time)– knowledge capture: explicit (documented) & tacit (corporate/tribal)– knowledge sharing & reuse– work groups and collaboration

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• Center-based PBMA Champions• NASA Knowledge Management Working Group• NASA-wide SMA Organizations• NASA Procurement Office• NASA Academy of Program & Project Leadership

(APPL)• NASA Quality Leadership Forum• NASA CI (Hardware/Software Interoperability)• Design for Safety (Engineering Complex Systems)• International Council on Systems Engineering

(INCOSE)• Knowledge Management Consortium (local

government / university / industry partners)

Current Partnerships

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• Chief Engineer• Systems Engineering Working Group• Systems Management Offices• Center-based Engineering Organizations

Prospective & Expanding Partnerships

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Key Briefings

- Chief Engineer’s Office (November 20, 2001)

- Engineering Complex Systems (ECS) (formerly Design for Safety) Dec 5/6 Ames Research Center

- NASA/Knowledge Management (KM) Working Group (December date TBD)

- Program Management Council Working Group (PMCWG) / Systems Management Office (SMO) Meeting  at JPL the week of Jan. 21

- RAMS (January 29, 2002 – Seattle)

- CQSDI (March 4-5, Cape Canaveral)

- Joint NASA/ESA Safety Conference (June 2002)

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Ongoing Development-1

• Video Nugget Recording / HQ Oct 15-17– Procurement

• AA/Office of Procurement, Tom Luedtke• Procurement Policy Analyst, Jeffery Cullen

– Training& Development• APPL Director: Ed Hoffman• APPL Program Manager: Tony Matura

– Office of Safety & Mission Assurance• Orbital Debris, Wayne Frazier• Nuclear Payloads, John Lyver• Information and Data Security, Mike Card

– GSFC• EEE Parts, Mike Sampson

Note: Over 110 video nuggets currently operational

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• Video Nugget Recording / Nov 13-15 / GSFC• Software Assurance, V&V, Metrics: Linda Rosenberg--• Systems Management: Rich Day• GSFC CIO: Milt Halem• Project Management: Jim Barrowman (GSFC Retired)• Systems Engineering: Mike Bay• SS Operations: William Worrall• Stories on Small Explorer Systems Engineering and the WIRE Failure and

Recovery: Dave Everett • Project Management: Ron Browning (GSFC Retired)• Space Operations: Mike Cully (Swales)• EEE Parts / Tin Whiskers Story: Mike Sampson• Benefits of using the NASA LLIS on HESSI: Dennis Lee • Resources Management Perspective: (Richard Weiss--Boeing) • Design Rules: (Rich Katz)

Preliminary

Listing & Subject Area

Ongoing Development-2

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Mission Assurance

Formulation Implementation

PROJECT / SYS ENG

LIFE-CYCLE

PBMA LIFE-CYCLE THEMES

Risk Management

Safety