Process Handbook on Direct Benefit Transfer for LPG ...petroleum.nic.in/dbt/handbook.pdfministry of petroleum and natural gas handbook on dbtl direct benefit transfer for lpg consumers

HANDBOOK

ON DIRECT BENEFIT TRANSFER FOR LPG CONSUMER

(DBTL)

Ministry of Petroleum and Natural Gas Government of India

MINISTRY OF PETROLEUM AND NATURAL GAS

HANDBOOK ON DBTL

DIRECT BENEFIT TRANSFER FOR LPG CONSUMERS (DBTL)

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Abbreviations and Definitions

ACRONYM DESCRIPTION

APB AADHAAR PAYMENT BRIDGE

ARS AADHAAR REGISTRATION SHEET

BPCL BHARAT PERTOLEUM CORPORATION LIMITED

BPL BELOW POVERTY LINE

CTC CASH TRANSFER COMPLIANT (AN LPG CONSUMER WHO HAS LINKED HIS/HER AADHAAR NUMBER TO BOTH LPG CONSUMER NUMBER AND TO THE BANK ACCOUNT IS CALLED CASH TRANSFER COMPLIANT (CTC) CONSUMER)

DBTL DIRECT BENEFIT TRANSFER FOR LPG CONSUMER

DC DISTRICT COLLECTOR

DFS DEPARTMENT OF FINANCIAL SERVICES

DGM DEPUTY GENERAL MANAGER

DS DEPUTY SECRETARY

ED EXECUTIVE DIRECTOR

EID ENROLLMENT IDENTIFICATION

ERP ENTERPRISE RESOURCE PLANNING

GM GENERAL MANAGER

GOI GOVERNMENT OF INDIA

HPCL HINDUSTAN PETROLEUM COMPANY LIMITED

IEC INTENSIVE EDUCATION CAMPAIGN

IOCL INDIAN OIL CORPORATION LIMITED

IS INFORMATION SERVICES

IVRS INTERACIVE VOICE RESPONSE SYSTEM

JS JOINT SECRETARY

LDM LEAD DISTRICT MANAGERS FOR BANKS

LPG LIQUIFIED PETROLEUM GAS

MIS MANAGEMENT INFORMATION SYSTEM

NCTC

NON CASH TRANSFER COMPLIANT (AN LPG CONSUMER WHO HAS NOT LINKED HIS/HER AADHAAR NUMBER TO EITHER LPG CONSUMER OR BANK ACCOUNT OR BOTH LPG CONSUMER NUMBER AND BANK ACCOUNT IS CALLED NON CASH TRANSFER COMPLIANT (NCTC) CONSUMER

NPCI NATIONAL PAYMENT CORPORATION OF INDIA

OMC OIL MARKETING COMPANY

PMO PRIME MINISTER OFFICE

POA PROOF OF ADDRESS

POI PROOF OF IDENTITY

PPAC PETROLEUM PLANNING AND ANALYSIS CELL

RASF REMOTE AADHAAR LINKING FRAMEWORK


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ACRONYM DESCRIPTION

RSP RETAIL SELLING PRICE

SC/ST SCHEDULE CASTE/SCHEDULE TRIBE

SI SYSTEM INTEGRATOR

SMS SHORT MESSAGING SERVICE

UID UNIQUE IDENTIFICATION

UIDAI UNIQUE IDENTIFICATION AUTHORITY OF INDIA

VAT VALUE ADDED TAX


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Table of Contents

1 BACKGROUND .............................................................................................................................. 5

1.1 WHAT IS DBTL SCHEME? ......................................................................................................................... 5 1.2 OBJECTIVES OF DBTL ............................................................................................................................... 7 1.3 BENEFITS ENVISAGED TO VARIOUS STAKEHOLDERS.......................................................................................... 8

2 SALIENT FEATURES OF THE DBTL SCHEME .................................................................................. 10

3 IMPLEMENTATION MODALITIES ................................................................................................. 12

3.1 ELIGIBLE CONSUMERS UNDER DBTL SCHEME ............................................................................................. 12 3.2 IN-ELIGIBLE CONSUMERS UNDER DBTL SCHEME ......................................................................................... 12 3.3 IMPACT ON CONSUMERS AFTER LAUNCH OF DBTL ...................................................................................... 16

3.3.1 CTC Consumers ....................................................................................................................... 16 3.3.2 Non-CTC Consumers ............................................................................................................... 16

4 ROLES AND RESPONSIBILITIES .................................................................................................... 18

4.1 RESPONSIBILITIES OF COLLECTORS ............................................................................................................ 18 4.2 RESPONSIBILITIES OF LEAD DISTRICT MANAGERS (LDM) OF THE DISTRICT ........................................................ 19 4.3 RESPONSIBILITIES OF REGIONAL UIDAI OFFICERS ........................................................................................ 19 4.4 RESPONSIBILITIES OF OMCS/FIELD OFFICERS ............................................................................................. 20 4.5 RESPONSIBILITIES OF DISTRIBUTORS .......................................................................................................... 21

5 REMOTE AADHAAR SEEDING FRAMEWORK ............................................................................... 23

5.1 SELF LINKING .................................................................................................................................... 23 5.2 VERIFICATION ................................................................................................................................... 31

6 FREQUENTLY ASKED QUESTIONS (FAQ) ...................................................................................... 36

7 DBTL EXECUTION ........................................................................................................................ 43

7.1 LPG LINKING FORM .............................................................................................................................. 43 7.2 BANK LINKING FORM ............................................................................................................................. 44 7.3 SAMPLE ADVERTISEMENT MATERIAL ......................................................................................................... 47 7.4 RBI GUIDELINES ON SEEDING BY BANKS ..................................................................................................... 44 7.5 ACTION PLAN FOR DBTL FOR EACH DISTRICT .............................................................................................. 49 7.6 ROLL OUT PLAN OF DBTL ...................................................................................................................... 50

8 BANK LIST AND CONTACTS ...................................................................................................... 66

8.1 LIST OF BANKS PARTICIPATING IN AADHAAR PAYMENT BRIDGE ....................................................................... 66 8.2 LIST OF BANK OFFICIALS ......................................................................................................................... 69 8.3 LIST OF OMC CONTROL ROOM OFFICERS ................................................................................................. 71


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1 Background

A task force was set up in the year 2011 to suggest strategies to deal with increasing under-recoveries of OMCs and diversion of domestic subsidized cylinders to the commercial sector due to dual pricing. The Task force suggested a framework which would lead to better management of subsidy and reduction in the burden to the exchequer. As per these recommendations the framework was to be implemented in phases to ensure a smooth transition from the existing regime to a better managed subsidy administration. The phasing of the proposed framework (later approved in-principle by EGoM) is as under:

Phase I: Cap consumption of subsidized cylinders to all consumers.

Phase II: Direct transfer of subsidy to consumers in their Aadhaar linked bank account.

Phase III: Direct transfer of subsidy only to a targeted segment of consumers

The Phase I recommendation was implemented from 14.09.2012 onwards with a cap of 6 subsidized cylinders to each household which was later revised to 9 subsidized cylinders per household on 17.01.2013. For implementation of Phase II, Government decided to launch Direct Benefit Transfer for LPG (DBTL) scheme for consumers across the country. In a meeting held on 1.10.2012 chaired by Principal Secretary to Prime Minister it was decided that a committee coordinated by Joint Secretary (MoPNG) with JS level representation from UIDAI, DFS and Planning Commission will prepare a roadmap for implementation of Direct Benefit Transfer of LPG subsidy. The Committee finalized the same. The success of the DBTL scheme depends on the efficient participation by all the stakeholders viz. DFS, Planning Commission & MOP&NG, UIDAI, Banks, OMCs, District Administration, the LPG Distributors and the Consumer.

1.1 What is DBTL Scheme?

LPG is a clean fuel and hence the Government of India wanted to popularize the use of this fuel by subsidizing LPG for domestic use making it affordable for the consumer. However, due to LPG being subsidized, there is dual pricing in the market which has lead to unscrupulous elements misusing subsidized LPG for other than domestic purposes.


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DBTL is being introduced to curb such leakages and diversion so that subsidized LPG is available to the genuine users. Under the scheme, Consumers will have to pay the market price for the domestic cylinder and the subsidy amount will be transferred directly to their bank account. Effectively, the government wants to provide “Your benefit in your account” which means ‘subsidy directly reaches the intended beneficiary as the amount is credited in his bank account. Once the scheme is launched consumers who have not completed formalities for being cash transfer compliant (NCTC) will get 3 months to complete the formalities. During this period, they will get cylinders at the subsidized price as they are getting today. But if they do not complete formalities to become Cash Transfer compliant (CTC) within the due date, they will continue to get cylinders but they have to pay the market price for the cylinder. Also for the convenience of the consumers DBTL website has been developed in which the consumers can have following facilities:

Check Aadhaar Linking Status

Know about the Aadhaar Enrollment Centers

Check Aadhaar enrollment status

Process to know how to link Aadhaar to LPG A screenshot for the same is given below:


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The DBTL scheme has already been launched so far in 54 districts of the country covering 21.9 million LPG consumers The launch schedule for the country is given below:

Phase DBTL launch on Number of

Districts

Lists of district at Page #

I Over (1.6.13) 20 50

II Over (1.9.13) 34 51

III 1.10.13 44 52-53

IV 1.11.13 46 53-54

V 1.12.13 40 54-55

VI 1.1.14 105 55-58

Total 289

The state-wise expansion program schedule is at page # 58-65 starting from Phase II

1.2 Objectives of DBTL Following are the key objectives of the scheme:

DBTL scheme will ensure that there is a single pricing of the LPG cylinders across domestic LPG cylinder category thereby creating a disincentive for diversion since dual pricing of Domestic LPG cylinder category encourages diversion of subsidized LPG cylinders for unauthorized usage. Diversion of LPG cylinders for unauthorized usage leads to huge loss to the exchequer.

Subsidy disbursement will be better managed with a system based audit trail and transparency in fund transfer through direct transfer of Subsidy into the LPG consumers’ bank account.

DBTL will curb diversion of cylinders, leading to better availability of LPG cylinders for genuine users and prompt cylinder deliveries which will lead to higher satisfaction among beneficiaries as diversion of LPG cylinders to unauthorized channels mounts pressure on the overall supply chain of the LPG distribution network thus creating an artificial shortage of LPG cylinders.


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DBTL scheme will ensure Aadhaar based subsidy transfer to weed out duplicate and ghost/fake connections as the LPG control order prohibits more than one LPG connection per household under PDS.

1.3 Benefits envisaged to various stakeholders TO LPG CONSUMERS:

LPG Consumers will be empowered as they will be getting their cylinders at the fixed price and receive the subsidy in cash directly in their bank account without any manual intervention.

With supply chain having no incentives in diverting the cylinders, consumers will receive prompt supplies.

There would be an improved availability of new LPG connections in the market.

As the cylinder supplied is at the market price, competition is expected to come in, there by more choices of buying points will emerge which will bring in better consumer service.

TO OIL MARKETING COMPANIES (OMC):

OMC may experience reduction in administrative efforts due to targeted delivery of subsidy leading to:

o Lesser policing of supply chain activities. o Reduction in number of grievances related to unauthorized usage,

diversion and delayed deliveries. o Public auditing of Subsidy administration through Transparency Portal.

Shift of focus from distributor administration to consumer management leading to emergence of ways to serve consumers better with focused initiatives.

Improved quality of consumer database on the basis of Aadhaar which can be leveraged for better analysis of consumer needs and thus improved services.

Improvement of consumer services may result in better consumer satisfaction.


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Aadhaar based de-duplication will help in getting rid of multiple connections / fake & ghost LPG consumers.

Elimination of chances of artificial product shortage.

TO GOVERNMENT OF INDIA:

Launch of DBTL will reduce subsidy burden due to following factors:

o Elimination of supply chain leakages and thus unauthorized usage. o Bringing in a segment of consumers opting out of subsidy, and o Reduction in diversion by consumers by way of Aadhaar based De-

duplication of multiple connections.

Targeted subsidy delivery and there by satisfaction of LPG consumers as the supply chain does not have any incentive in diverting the product.

Elimination of diversion and losses due to supply chain leakages may lead to reduction in the grievances / queries which may provide Government with bandwidth to improve policies and guidelines.

Opportunities to open up domestic LPG sector for policy initiatives in improving competitiveness and there by better consumer service.

What benefit will the consumer lose if they are Non Cash Transfer Compliant (NCTC)?

If the consumer does not become Cash Transfer Compliant i.e. are NCTC, he has to pay the market price for the cylinder and he loses the subsidy amount due to him. Example (all figures indicative and excluding VAT), the RSP of subsidised 14.2 kg cylinder in Tumkur is Rs.420/- while that of a Non-subsidised price is Rs. 821.50/-. The Subsidy amount transferred to consumer’s bank account is Rs. 396.78 for the month of June for one cylinder. So, based on this calculation for a year, if a consumer takes 9 refills in a year, he loses Rs. 3571/- in a year.


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2 Salient Features of the DBTL Scheme

The following are the salient features of the scheme:

All LPG consumers desirous of availing subsidy will have to first enroll with UIDAI to obtain their Aadhaar number.

To start receiving the subsidy directly into the bank account; consumers need to link their Aadhaar number to:

o LPG Consumer Number with Oil Marketing Company o Bank account.

An LPG consumer who has linked his/her Aadhaar number to both LPG consumer number and to the bank account is called Cash Transfer Compliant (CTC) Consumer. LPG consumers can check for their CTC status on OMCs Transparency portal and their CTC status will be defined from the date the LPG consumer is reflected in Green color (both LPG and Bank linking) in OMCs transparency portal.

Consumer who has NOT linked his/her Aadhaar Number to either LPG Consumer Number or Bank Account or Both is called Non-CTC (Non Cash Transfer Compliant) Consumer.

On launch of DBTL in a district, all CTC consumers will get the LPG cylinders at Market (non-subsidized) rate and the subsidy amount will be transferred directly into their bank accounts.

All CTC consumers will get a one-time advance in their bank account as soon as they book their first subsidized cylinder so that the consumer has advance money available to make the payment at the time of cylinder delivery at Market (non-subsidized) rate.

This advance will remain with consumer till the termination of connection. The advance for any year will be the average subsidy rate based on (fiscal subsidy plus under recovery) for 9 months starting from April of the previous financial year. For the financial year 2013-14, the permanent advance is Rs 435/-.

On delivery of first cylinder, the subsidy amount for the cylinder delivered will get credited in the consumer’s bank account.

Thereafter, subsidy eligible on each subsidized cylinder, up to the cap of 9 cylinders per financial year, will be directly transferred to the Aadhaar linked bank account of the LPG consumer.


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Non-CTC consumers will get a grace period of three (3) months to become CTC consumer. During this period they will continue to get the cylinders at subsidized rate just as they have been receiving before launch of DBTL scheme. However the number of subsidised cylinders would be limited to the cap of 9 cylinders per Financial Year.

At the end of grace period, LPG cylinders will be delivered to all domestic LPG consumers at market (non-subsidised) rate. However, the subsidy will be transferred only to CTC consumers. Other consumers i.e. non-CTC consumers will not be eligible to receive subsidy till the time they become CTC Consumers.

After the end of grace period, a non-CTC consumer (NCTC) as and when he links the Aadhaar number to bank account and in LPG database (i.e. become CTC consumer) will start receiving LPG subsidy from prospective effect (upto the balance of 9 subsidized cylinder in a Financial Year) and will also receive a one-time advance on booking of first cylinder after becoming CTC consumer.

VAT applicable if any will have to be borne by the consumer.


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3 Implementation Modalities

3.1 Eligible Consumers under DBTL Scheme

Consumers in Domestic household Category who are currently getting domestic 14.2 Kg and 5 Kg cylinders are eligible to receive subsidy in their bank account to the extent of the quota of 9 cylinders per financial year fixed by Government of India.

Those consumers who have linked Aadhaar with LPG consumer data base and Bank account (CTC) will be eligible to get the subsidy in their bank account from the date of launch.

Non CTC (NCTC) Consumers will become eligible from the date they complete the process of linking their Aadhaar with LPG consumer number and bank account (i.e. become CTC).

For Reticulated and Non Domestic Exempted Category consumers detailed guidelines will be issued in due course. However till such guidelines are issued they will receive the cylinders upto the quota at subsidized rates.

3.2 In-eligible Consumers under DBTL Scheme

Ineligible consumers include (any one or more of the following)

a. Consumers not having Bank account.

b. Consumers not having Aadhaar number.

c. Consumers who have not linked Aadhaar number with Bank Account (i.e. NCTC).

d. Consumers who have not linked Aadhaar number with LPG Consumer Number (i.e. NCTC).

Treatment given to undelivered Bookings / Refill Orders as on date of launch of DBTL Under the scheme, all first time bookings of CTC consumers from the date of launch will get a fixed cash advance. Since the scheme starts in a district w.e.f. a specific date, bookings of CTC consumers prior to the date of launch which have not been delivered


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will be treated as new orders on the day of the launch and the advance is transferred to their bank account. The treatment for pending orders will be as under:

a. On the date of launch of DBTL all bookings of CTC consumers will be automatically cancelled.

b. Automatic rebooking (by OMC IT system) of bookings pending upto last 20 days from the date of commencement of scheme.

c. Bookings prior to 20 days (of commencement of scheme) will not be considered for automatic rebooking, thus such consumers will be informed about cancellation and requested to book if they need the cylinder.

How the Advance amount and Subsidy amount is transferred to Consumer’s bank account? PROCESS OF CASH TRANSFER

A provision to link Aadhaar number in the LPG consumer database is available in the OMC software through authorized process. The distributor is authorized to update the Aadhaar number and verify the same.

Any modification / corrections thereafter, if any, can be done by Sales Officers only.

Aadhaar number change is applicable as and when a name change takes place for regularization of a consumer. Aadhaar number updation will have to be done after Aadhaar de-duplication.

In case a consumer is having more than one connection even in two households at different address, he will receive subsidy only in one household.

In order to know whether a consumer has become CTC the OMCs get confirmation on Aadhaar linking in Banks through an automated system of checking Aadhaar availability through National Payment Corporation of India (NPCI) provided Aadhaar mapper on a regular basis.

At the end of each day after delivery confirmation, system centrally generates a file based on refill orders received for the first time after launch of DBTL scheme in the district and sends to Sponsor Bank (presently SBI) for transfer of advance amount without any manual intervention.

Similarly, at the end of each day, system centrally generates a file based on refill orders delivered and systemically sends to Sponsor Bank (presently SBI) for transfer of subsidy amount without any manual intervention.

NPCI managed Aadhaar Payment Bridge (APB) transfers the cash normally on the next working day to the bank account of the consumers.


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What are failed cases and how are they dealt with?

In case some transfers cannot be processed by the banks, they are termed as failures and the failure cases if any along with the amount is received back from the Sponsor Bank by the OMCs. A report on such failure cases has been provided by the OMC on their portal which is accessible to the distributors as well as Call Centre.

Payments returned will be re-processed twice in a span of 15 days each and if it is still not transferred, the amount will be kept for payment as and when the bank related issues are resolved.

If the amount towards subsequent cylinder delivered is successfully transferred then the pending amount also will be transferred thereafter.

The time period upto which such payments will be kept pending will be decided.

What happens to Non CTC (NCTC) consumers who become CTC after the grace period is over?

As per the government notification domestic consumer is entitled to get 9 subsidized LPG cylinders per Financial Year.

For Non-CTC (NCTC) consumers subsidized cylinders will be delivered upto a cap of 9 cylinders by taking into consideration the number of subsidized cylinders delivered in the Financial Year prior to launch of DBTL scheme + delivered during the grace period.

On expiry of the grace period if the consumer becomes CTC during the same financial year, they will receive advance as and when they make their first booking after conversion to CTC.

The subsidy amount will be transferred as and when he/she receives the cylinder. This is applicable only for the balance entitlement.

How is the quota of subsidized cylinders worked out for new consumers?

The eligibility for quota of subsidized cylinders for all new connections released is on pro-rata basis. This is also applicable to CTC consumers.

For new connections, CTC consumers will receive both advance amount (after the booking of first cylinder) and subsidy amount (after the delivery of first cylinder).

Thereafter, they will receive subsidy amount with every cylinder delivery upto the capped subsidised quota of cylinders.


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How is the quota of subsidized cylinders worked out for consumers who move to DBTL district from Non DBTL district?

For CTC consumers who have moved to DBTL district, the entitlement will be quota for the financial year minus number of subsidized cylinders already availed from the previous distributor (reflected in the termination voucher). The overall entitlement of subsidized cylinders will be restricted to maximum of 9 cylinders per Financial Year.

CTC consumers on transfer will receive both advance amount (after the booking of first cylinder) and subsidy amount (after the delivery of first cylinder).

Thereafter, they will receive subsidy amount with every cylinder delivery upto the capped subsidised quota of cylinders.

How to deal with Advance Amount given to consumers when they are on transfer?

CTC consumers, who are transferred, have to return the advance amount to the parent distributor. In other words, when the Termination Voucher is made the net amount of Security Deposit of equipment minus advance subsidy amount will be refunded to consumers.

If such consumers are transferred to another DBTL district, they will be given an advance once they become a consumer at the new location and are handed over the Subscription Voucher.

OMC Software has the provision to capture Security Deposit and advance amount separately and account them in the ERP accounting system.

For CTC consumers located in the same city on transfer without any surrendering of equipments and refund of deposit (TTV/CTA), advance subsidy amount will not be refunded.

What happens if Consumer cancels the first order after transfer of advance amount? For any booking cancelled by CTC consumers, the system will account unused advance amount against the consumer. This advance will remain with the consumer till he is transferred out of DBTL district or surrenders his connection. This amount will be recovered when the Termination Voucher is prepared for such a consumers is transferred out of DBTL district or surrenders his connection.


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How will the consumer know the status of his payments? Visibility has been provided to the consumers through the Transparency portal of OMC. These portals provide besides Aadhaar linking status, separate columns for subsidized and non subsidized cylinder consumption, amount paid to consumer. A call center with dashboard on all transactions is available for suitable consumer grievance redressal.

3.3 Impact on Consumers after Launch of DBTL

3.3.1 CTC Consumers Following are the impact on CTC Consumers after launch of DBTL scheme:

Consumers who have their Aadhaar Number linked to LPG Consumer number and Bank Account are called Cash Transfer Compliant (CTC) consumers.

CTC consumers will receive a subsidy in advance immediately after their first booking post launch of scheme in their district.

CTC consumers are entitled to get upto 9 subsidised cylinders on pro rata basis per Financial Year, at the market price and the subsidy amount will be transferred to their banks account.

Beyond consumption of 9 cylinders in a financial year CTC consumers will not receive subsidy in their bank account and thus will receive cylinders at market price

3.3.2 Non-CTC Consumers Following are the impact on non-CTC Consumers after launch of DBTL scheme:

After launch of scheme, non-CTC consumers will be allowed 3 months from the date of launch of DBTL to obtain (Aadhaar Number) and link their Aadhaar number in LPG and Bank database. During this period such consumers will receive their quota (9 cylinders per Financial Year) of subsidized cylinders at subsidized price.

After expiry of the grace period of 3 months, all non-CTC consumers will receive cylinders at Market Price and will not be entitled to receive subsidy in their bank accounts until they become CTC.


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When non-CTC consumers become CTC, they will receive one time Permanent advance and will start receiving their subsidy in their bank accounts for the remaining subsidized cylinder entitlement of the financial year.

If LPG consumer is non-CTC and is receiving the LPG cylinder at market price then that cylinder will not be considered as subsidized cylinder.


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4 Roles and Responsibilities

4.1 Responsibilities of Collectors

Head of District Level Implementation committee for DBTL Project.

Conduct weekly meetings with all key stakeholders (UIDAI, LDMs, OMC Officials, Key Distributors etc.) to review status of Aadhaar linking in LPG and Bank database and associated activities along with district level officials appointed by OMCs at-least till end of three (3) months grace period.

Spearhead IEC (Information and Education Campaigns) and advance notices to inform and educate LPG consumers through various Government offices, by displaying pamphlets/standees supplied by OMCs, Local Press coverage about DBTL, its requirements and Aadhaar Enrolment centers.

Ensure that adequate enrolment centers (Aadhaar/Bank) in the district and are co-located at LPG distributors with sufficient geographical spread.

Share list of current enrolment center with OMCs every week as well as display at all prominent public places.

Review Aadhaar delivery status with Post Master General and organize camps at block/taluk for delivery of undelivered Aadhaar letters.

Monitor Aadhaar Enabled bank accounts coverage of all LPG consumers.

Provide minimal security to manage crowds in wake of expected sudden rush after launch of scheme at various places in the district.

Facilitate for public awareness programs for DBTL.

Specify the schedule / location of LDMs to collect the bank linking drop boxes from the distributors.

Monitor bank / branch wise Aadhaar linking with LDMs.

Setting up of consumer/resident information center for status of Aadhaar generation, e-Aadhaar etc.


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4.2 Responsibilities of Lead District Managers (LDM) of the District

Disseminate information and coordinate with other banks and OMCs on Aadhaar linking.

Coordinate with OMCs for information exchange.

Coordinate with OMCs for collection of Aadhaar linking Bank forms from the drop boxes given by distributors and sorting/distribution of the forms to the concerned banks.

Intensive Education Campaign (IEC) to accelerate the Aadhaar linking to Bank Accounts.

Facilitate targeted linking of Aadhaar numbers to Bank Accounts of LPG consumers leveraging the LPG consumer data provided by OMCs.

Ensure the linking of those Aadhaar numbers in bank accounts and report to Collectors on the linking percentage bank/branch wise.

Providing MIS to Collectors on linking.

4.3 Responsibilities of Regional UIDAI Officers

Aadhaar Number Generation

o Setting up and providing services at Aadhaar Enrolment stations in consultation with registrars

o Providing Priority enrolment for LPG consumers o Providing adequate number of machinery and man power for Aadhaar

enrolment

IEC for Aadhaar enrolment, re-enrolment, and other Aadhaar number/letter related issues.

Providing Aadhaar look up facilities to OMCs/LPG distributors

EID to Aadhaar conversion.

Ensuring delivery of Aadhaar Letters to Residents with a priority for LPG consumers.

Coordinate with State Government for setting up facility to provide status of Aadhaar number and e-Aadhaar to citizens.

Coordinating and resolving issues related to enrolments of adjoining district LPG consumers attached to DBTL district distributors.


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Grievance handling on Aadhaar enrolment, e-Aadhaar, RASF, Aadhaar generation etc.

4.4 Responsibilities of OMCs/Field Officers

Demand generation for Aadhaar linking

o Preparing and Releasing press advertisement o Coordinating and airing campaigns in Aakaashwani, FM, TV Channels etc. o Designing , coordinating implementing other campaigns

Coordination with UIDAI

Facilitating Aadhaar linking by Distributors

o Developing and Offering modes such as Call Center, Web, IVRS, SMS and by Post

o Preparing and making available Software/Portal o Facilitate linking Aadhaar numbers verified through RASF and/or received

from portal/other modes.

Transparency for Consumers

o Updating Portal for Aadhaar linking in OMC software and banks

Training Distributors in

o New provisions on DBTL in Software o RASF verification

Coordinate with LBM/LDM and other banks

Coordinate with NPCI/Other Banks

o Issues related to consumer Grievances o Issues related to return cases

Appointing call centre for handling grievances and monitoring the same.

Sending bulk SMS to targeted consumers who have not linked their Aadhaar numbers to LPG database and bank database

Providing Drop boxes at Distributorships for collection of forms for linking bank account. A metal drop box will be kept at the distributor premises facilitating consumers to drop the forms for linking their Aadhaar with Bank account. Approximate design is given under. The boxes will be of


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steel of size 1.5 ft x 1.5ft x 1.5ft fitted with a latch so that it can be locked. There should be a slit for dropping the forms.

The boxes will be with the same captions (given below) written in English, Hindi and vernacular language in three sides.

Advertisements with sample form asking consumers to drop the forms will be published in leading dailies. These securely locked boxes will be sent to the LDM by the distributor, where the box will be opened and the form received, counted, handed over and acknowledged by LDM.

4.5 Responsibilities of Distributors

Distribution of Aadhaar registration and Bank linking forms to all LPG consumers

Aadhaar linking in the LPG database and verification of Aadhaar nos. updated in the database

Informing consumers to provide Aadhaar number for LPG and bank database.

Verification of Aadhaar linked on Remote Aadhaar Linking Framework (RASF)

Continuous reminder to those consumers who have not linked their Aadhaar number with LPG and Bank database in accordance with the details available with the distributor

Mike announcements through Autorickshaw

Publicity in Haats, Panchayat, Fairs

Bank Drop Box Please drop your application forms for linking Aadhaar number with bank account there


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Keeping drop box to collect Bank-Aadhaar Linking Form and sending the same to LDMs on a weekly basis (or as per the action plan decided by OMCs).

Distribution of leaflets, display of banners, displaying of Aadhaar enrollment center details at their premises

Distributors are not allowed to collect Bank account details from the consumers.

Conducting consumer survey from time to time

Help consumers by collecting EIDs and passing it to all the concerned stakeholders as required.


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5 Remote Aadhaar Linking Framework

MoPNG and OMCs have provided multiple ways of linking your Aadhaar Number to LPG database. If you have access to internet and are interested in linking your Aadhaar number directly to LPG database then you can use “Resident Self Linking” method to link your Aadhaar number to LPG database. Following is the step-by-step (with screenshot) explanation of how to link your Aadhaar number with your LPG Consumer number (“Linking” word used here means “Linking of your Aadhaar number”).

5.1 SELF LINKING

Open https://rasf.uidai.gov.in in your browser.

On the Home Page, click on “Start Now” button to start “Self Linking”.

https://rasf.uidai.gov.in/


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Enter all the required fields in the “Resident Self Service” form (as shown above) to send request to link your Aadhaar number to your LPG Consumer number.

Fields marked with a * are mandatory fields and must contain data.


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In “Benefit Name” field please choose “LPG”.

In “Scheme Name” field please choose your LPG Company Name (IOCL for Indane, BPCL for Bharat Gas and HPCL for HP Gas)

Please note that all fields except your Email Id are required fields.

Please enter a valid Mobile number (and one which is available with you) as the One Time Password to validate this Aadhaar linking request will be sent on this Mobile number. Also, all future correspondences will be sent on this Mobile number only.


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Select your Distributor Name and Enter LPG Consumer Number in the required fields.


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Your Name (as written in your DGCC/Bluebook or with your distributor) will appear on right side of field where you entered your Consumer Number. This is for you to verify that you have entered correct Consumer number.

If you want to send this Aadhaar linking request for more than one Consumer, you can do so my clicking on Add Another Request and follow steps as explained above.

Click on “Submit” when you are done with entering all required fields.


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On Clicking Submit, a message box will appear. To submit current request click “OK” otherwise click “Cancel” to add another linking request.

Click “OK” if you are done with all the Aadhaar linking requests, Click on “Cancel” if you want to enter more requests and follow steps as explained above.


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If you click “OK” a screen (as shown above) will appear.

In this screen you have to enter the “OTP (One Time Password)” (you will receive the OTP as SMS in you mobile number provided in previous screen).

Enter the text Shown in the Image and Submit your request by clicking on “Save”


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A Message Box on your Screen will confirm that your Aadhaar Linking request has been processed successfully. Click “Ok” to confirm. The Linking of your Aadhaar number to LPG Consumer number will take between 2-4 days after sending this request. All Aadhaar Linking Requests are first to be verified by the authorized personnels before actual linking of Aadhaar number with LPG Consumer number. The process of verification is explained below:


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5.2 VERIFICATION

Open https://rasf.uidai.gov.in in your browser.

On the Home Page, click on “Login” button, this button is for authorized personnel only.



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Enter Username and Password provided to you by your OMC and click on Sign-in button.


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Click on Inbox link (as shown in screenshot above).

You will be able to see the list of records which are pending for your verification.

Click on the Verify Link against any one of the record to start with verification.


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In the next screen you will see a split screen with details of the LPG consumer.

On Left hand side you will be able to see the details as available in Aadhaar card.

On Right hand side you will be able to see the LPG consumer data as available with OMC against the LPG consumer number.

You will verify both the details and check if it is the same LPG consumer who has provided his Aadhaar details.

Click on Accept or Reject button based on your decision to accept or reject the request.


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If you accept the request then there will be a message (as shown above).

You will be redirected to the previous screen and you can select another Aadhaar Linking request from the list and follow the same steps.

Once the LPG Aadhaar Linking Request is verified by the Authorized personnel, it will be linked to LPG Consumer number.


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6 Frequently Asked Questions (FAQs)

I. QUESTION: What is DBTL scheme?

ANSWER: Direct Benefit Transfer for LPG consumer (DBTL) is the scheme aimed to improve the subsidy administration of LPG across the country. As per this scheme an LPG consumer will get his/her cylinder at full market price (excluding VAT) and the differential between subsidized price and full market price i.e. the subsidy will be transferred to his/her bank account. Following are the key features of this scheme:

Under this scheme, all LPG consumers will start receiving their LPG cylinders at full market price and will get their subsidy directly in their bank accounts.

To become eligible for this scheme an LPG consumer has to first become CTC consumer. To become CTC consumer one has to complete these 3 easy steps, as follows:

o Received his/her Aadhaar Number

o Linked his/her Aadhaar number to LPG consumer number.

o Linked his/her Aadhaar number to Bank account.

After completing these 3 steps the CTC consumer will start receiving his/her LPG subsidy directly in their bank account.

CTC consumers will get advance to buy their first subsidized cylinder after launch of the DBTL scheme.

Non-CTC consumers will get 3 months to become CTC consumer.

During these 3 months Non-CTC consumers will receive their LPG cylinder at subsidized price and if they become CTC during this period will start receiving their subsidy directly in their bank account.

After 3 months Non-CTC consumers will receive their LPG cylinder at full market price.

After 3 months, only if the consumer is a CTC consumer he/she will receive the LPG


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II. QUESTION: How can a consumer start receiving my LPG subsidy in his/her Bank Account? ANSWER: To start receiving LPG cylinder subsidy directly in Bank Account he/she needs to become Cash Transfer Compliant (CTC) consumer. To become a CTC consumer he needs to take following 3 steps please skip any step if already completed):

I. Obtain Aadhaar Letter or Aadhaar Number

II. Link your Aadhaar Number to your LPG Consumer Number III. Link your Aadhaar Number to your Bank Account

Step I: Obtain Aadhaar Letter or Aadhaar Number

First enroll yourself by visiting your nearest Aadhaar enrollment center and get yourself enrolled. For the list of Aadhaar Enrollment Centers:

a. Please visit website http://appointments.uidai.gov.in/easearch.aspx

b. Visit your distributor to get the list of Aadhaar Enrolment centers in

your district.

You can obtain your Aadhaar Number in following 2 ways:

Aadhaar Letter reaches your Address via Post.

If you have Enrolment Id (EID) slip, you can generate your e-Aadhaar after 15-20 days of your enrolment by following 2 steps as detailed below. Please keep your Enrolment slip in your hand:

o Step 1: Check your Aadhaar status at https://portal.uidai.gov.in/ResidentPortal/statusLink If the status is “Aadhaar Number Generated” then go to Step 2.

o Step 2: To generate your e-Aadhaar, click on this link and follow instructions. http://eaadhaar.uidai.gov.in/eDetails.aspx

Step II: Link your Aadhaar Number to your LPG Consumer Number

After receiving your Aadhaar Letter, you can follow either of following options to link your Aadhaar number with your LPG consumer number:

a. Prepare the Aadhaar LPG Linking Form. For details please click here

http://appointments.uidai.gov.in/easearch.aspx

https://portal.uidai.gov.in/ResidentPortal/statusLink

http://eaadhaar.uidai.gov.in/eDetails.aspx


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Please ensure that if your Address in Aadhaar Letter is different from Cylinder delivery address then you need to submit the Proof of Address of Cylinder delivery along-with the ARS to your Distributor. Submit this sheet (and Proof of Address) to your distributor to link your Aadhaar number with your consumer number.

b. Post Aadhaar Registration Sheet (ARS), along-with your Proof of Address, to

following Addresses of your respective LPG Company Address. Click or Copy in

your browser following link(s) to know the address of your company in your

district where you need to send your ARS sheet (you should send your ARS

sheet to the respective companies’ delivery address of your district only):

For IOCL / Indane: http://www.indane.co.in/letterprocedure.php

For HPCL / HP Gas:

https://www.hindustanpetroleum.com/En/UI/hpanytime.aspx

For BPCL / Bharatgas:

http://www.ebharatgas.com/pages/images/IVRS_SMS_Add.pdf

c. Call on toll free number 18002333555, inform the call center agent that you

want to give your Aadhaar number and follow their instructions.

d. Visit website https://rasf.uidai.gov.in Press the Start now button and follow

the procedure.

e. Call your company’s number and follow IVR instructions. The list of numbers

for each district can be found here:

For IOCL / Indane: http://indane.co.in/sms_ivrs.php

For HPCL / HP Gas: https://www.hindustanpetroleum.com/En/UI/hpanytime.aspx For BPCL / Bharatgas: http://www.ebharatgas.com/pages/images/IVRS_SMS_Add.pdf

f. Consumer can send two SMS to register (SMS-1 and SMS-2).

You can send the SMS to following numbers:

For BPC / Bharatgas consumers: 57333 (All India)

52725 (Vodafone, MTNL, Idea, Airtel & Tata users)

For HPC / HP Gas consumers 9666023456

http://www.indane.co.in/letterprocedure.php




http://indane.co.in/sms_ivrs.php




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For IOC / Indane consumers: 9948824365

*How to register your Mobile number with your Oil Company Register your mobile number as per steps given below:

Steps HPC/IOC BPC

Step 1: Register

your mobile number

Send SMS: REG <space> distributor telephone number with STD code without zero <space> consumer number (e.g. REG 117654321 564321)

Register your mobile number with your distributor

Step 2: Send SMS

for Aadhaar submission

UID <space>Aadhaar number (e.g UID 343434343434)

UID <space>Aadhaar number (e.g UID 343434343434)

Step III. Link your Aadhaar Number to your Bank Account

You also have to link your Aadhaar number with your bank account, if not already done so, to become eligible for transfer of subsidy in your bank account. For linking your Aadhaar number with your Bank Account, you can take either of following 2 methods: 1. Visit your nearest bank branch, ask the Bank Representative that you want

to link your Aadhaar number with your bank account and follow their

instructions.

2. You can also link your Aadhaar Number with your Bank Account through

your distributor. Fill the “Bank Account – Aadhaar Linkage Form (For LPG

Consumer only)”, attach a copy of your Aadhaar Letter and drop it in

“Bank Form Drop Box” kept with your distributor and key locations in

your districts. The forms are available with your distributor. To print a

copy of your form, please click here.

III. QUESTION: How can I know if my Aadhaar number is linked to LPG and Bank

Database?

ANSWER: To check your Aadhaar linkage status please visit the transparency portal of your LPG Company. Following are the steps to check your Aadhaar linking status at Transparency Portal.

Step 1: Please click the below given links or paste in your browser


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For HPCL: http://dcmstransparency.hpcl.co.in/TransparencyPortal/Transparency/Transparency.aspx For BPCL: http://www.ebharatgas.com/ebgas/CC_include/Transparency_portal_new.jsp For IOCL: https://spandan.indianoil.co.in/transparency/

Step 2: Enter all the details under “Normal Search” and press Proceed Button.

Step 3: Search your details by entering your Consumer No. or Consumer Name under Search By option and press Enter to know your Aadhaar linking status in LPG and Banks.

IV. QUESTION: Where can I get more information about the DBTL scheme? ANSWER:

For getting any information, providing feedback and for registering any complaint OMCs have call center which is accessible at Toll Free No 18002333555.

Consumers can also visit the website www.petroleum.nic.in/dbtl for more details on DBTL or the Oil Companies websites www.indane.co.in, www.ebharatgas.com & www.hpgas.com.

V. QUESTION: My cylinder was delivered but I have not received my subsidy in Bank account? ANSWER: It takes about 2-3 days to transfer your subsidy in your bank account after delivery of your cylinder. If your cylinder was delivered in last 2-3 days please wait for 1-2 more days to check your subsidy in your bank account through the transparency portal. However, even if you still do not receive your subsidy, please log a complaint at our DBTL Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

VI. QUESTION: I have contacted your call center/LPG distributor and I have been advised that there is a failed transaction with xyz bank. What should I do? ANSWER: Please visit your concerned bank with your Aadhaar number and account details if you have to know the reason of your failed transaction

http://dcmstransparency.hpcl.co.in/TransparencyPortal/Transparency/Transparency.aspx

http://dcmstransparency.hpcl.co.in/TransparencyPortal/Transparency/Transparency.aspx

http://www.ebharatgas.com/ebgas/CC_include/Transparency_portal_new.jsp

http://www.ebharatgas.com/ebgas/CC_include/Transparency_portal_new.jsp

https://spandan.indianoil.co.in/transparency/

http://www.petroleum.nic.in/dbtl

http://www.indane.co.in/

http://www.ebharatgas.com/

http://www.hpgas.com/


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VII. QUESTION: I have contacted your call center/LPG distributor and I have been advised that subsidy has been transferred on date dd/mm/yyyy to xyz bank but I have do not have bank account in xyz bank .What should I do? ANSWER: Please visit your concerned bank with your Aadhaar number to xyz bank who will provide you with the details of bank account in which subsidy has been transferred. Alternatively you may choose to link your Aadhaar number with any other bank by submitting the duly filled Bank Linking Form.

VIII. QUESTION: I have provided my Aadhaar details, why is it not yet linked to my Consumer Number? ANSWER: After you give your request of linking Aadhaar number with your Consumer number, it takes about 2-3 days to link your Aadhaar number to your Consumer Number, If you have sent your linking request in last 2-3 days please wait for 1-2 more days and check your Aadhaar linking status in LPG database. However, even if your Aadhaar is still not linked, please log a complaint with our Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

IX. QUESTION: I have provided my Aadhaar details to bank, but your transparency portal is showing me as non-CTC consumer? ANSWER: After you give your request of linking Aadhaar number with your Bank Account, it takes about 2-3 days to link your Aadhaar number to your Bank Account number, If you have sent your linking request in last 2-3 days please wait for 1-2 more days and check your Aadhaar linking status in LPG Transparency Portal. However, visit your bank and tell them to upload your account details to NPCI mapper they will to tell you the reason. Alternatively you may choose to link your Aadhaar number with any other bank by submitting the duly filled Bank Linking Form.

X. QUESTION: Please explain what is EID, Aadhaar number and E-Aadhaar? ANSWER:

EID (Enrolment Id) is a 28 digit temporary number given to you by UIDAI after you have enrolled yourself for Aadhaar. This is not a unique number and cannot replace Aadhaar number for any purpose. This number can and should only be used to track the status of your Aadhaar with UIDAI. Aadhaar Number is a 12 digit individual identification number issued by the Unique Identification Authority of India on behalf of the Government of India. This number serves as a proof of identity (POI) and address (POA), anywhere in India. Any individual, irrespective of age and gender, who is a resident in India and satisfies the verification process laid down by the UIDAI, can enroll


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for Aadhaar. Each Aadhaar number will be unique to an individual and will remain valid for life. E-Aadhaar: After your enrolment for Aadhaar it usually takes about 15-20 days to generate your Aadhaar number but due to logistical issues it takes some time to be delivered to your home address. UIDAI provides a facility to generate a soft copy of your Aadhaar (called eAadhaar) in a pdf format, a secured format. This eAadhaar contains your Aadhaar number and photograph which can be used as your POI and POA.

XI. QUESTION: I have EID but not received Aadhaar Letter. ANSWER: You can obtain your Aadhaar Number in following 2 ways: If you have Enrolment Id (EID) slip, you can generate your e-Aadhaar after 15-20 days of your enrolment. You would need your Enrolment slip to generate your e-Aadhaar. To generate your e-Aadhaar, click on this link http://eaadhaar.uidai.gov.in/eDetails.aspx Wait for Aadhaar Letter to be delivered to your Address via Post.

XII. QUESTION: I have booked my first cylinder but have not received the advance. ANSWER: It takes about 2-3 days to transfer your subsidy in your bank account after booking of your first cylinder post notification of your district for DBTL launch. If you have made your booking in last 2-3 days please wait for 1-2 more days to check your subsidy in your bank account. However, even if you still do not receive your subsidy, please log a complaint at our Grievance Cell (Call Toll free number ). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

XIII. QUESTION: Why my LPG account is blocked? ANSWER: Please talk to our Call Center agent at our Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

http://eaadhaar.uidai.gov.in/edetails.aspx


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7 Aadhaar linking and related matter (Forms/IEC/Instructions)

7.1 LPG Linking Form


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7.2 Bank Linking Form


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7.3 Sample Advertisement Material Newspaper Advertisement (Released on 8.9.13)


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Standee/Banner


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7.4 RBI guidelines relating to bank seeding


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7.5 Action Plan for each district and responsibility


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7.6 Roll out Plan of DBTL

Phase I (20 Districts) where DBTL has already been launched (18 districts on 1.6.13,

Mysore on 1.7.2013 and Mandi on 1.8.2013)

S. No. State Name District Name

1.

Andhra Pradesh

Anantapur

2. Chittoor

3. East Godavari

4. Hyderabad

5. Rangareddy

6. Daman & Diu Diu

7. Goa North Goa

8.

Himachal Pradesh

Bilaspur

9. Hamirpur

10. Mandi

11. Una

12. Karnataka

Mysore

13. Tumkur

14. Kerala

Pathanamthitta

15. Wayanad

16. Maharashtra Wardha

17. Puducherry Puducherry

18. Punjab Nawanshahar

19. Madhya Pradesh

East Nimar (Khandwa)

20. Harda


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Phase II (34 Districts) where DBTL has been launched on 1.9.13

S.No. State Name District Name

1

Andhra Pradesh

Srikakulam

2 Guntur

3 Krishna

4 Adilabad

5 Cuddapah

6 Prakasam

7 West Godavari

8 Goa South Goa

9

Himachal Pradesh

Kangra

10 Chamba

11 Kullu

12 Solan

13 Sirmaur

14 Shimla

15

Kerala

Alappuzha

16 Kozhikode

17 Idukki

18 Thrissur

19 Ernakulam

20 Kottayam

21 Kollam

22 Kannur

23 Palakkad

24 Thiruvananthapuram

25 Kasaragod

26 Malappuram

27 Madhya Pradesh

Hoshangabad

28 Burhanpur

29 Maharashtra Amravati

30

Punjab

Fatehgarh Sahib

31 Barnala

32 Jalandhar

33 Ludhiana

34 Faridkot


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Phase III (44 Districts) where DBTL will be launched on 1.10.13

S.No. Name Of State/UT Name Of District

1 Andaman & Nicobar

Islands North & Middle Andamans

2

Andhra Pradesh

Karimnagar

3 Khammam

4 Nizamabad

5 Nellore

6 Warangal

7 Medak

8 Nalgonda

9 Vizag

10 Chandigarh Chandigarh

11 Haryana

Ambala

12 Sonipat

13 Himachal Pradesh Kinnaur

14

Jharkhand

Ranchi

15 Hazaribag

16 Khunti

17 Ramgarh

18 Lohardaga

19 Karnataka

Dharwad

20 Udupi

21 Lakshadweep Lakshadweep

22

Madhya Pradesh

Indore

23 Shajapur

24 Bhopal

25 Jabalpur

26 Mandsaur

27

Maharashtra

Dhule

28 Nagpur

29 Gondiya

30 Ratnagiri

31 Thane

32 Jalgaon

33 Sangli

34

Punjab

Gurdaspur

35 Moga

36 Bathinda

37 Hoshiarpur

38 Amritsar

39 Rupnagar


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40 Kapurthala

41 Patiala

42 Sangrur

43 Rajasthan Ajmer

44 Tamil Nadu Ariyalur

Phase IV (46 Districts) where DBTL is proposed to be launched on 1.11.13


1 Andhra Pradesh

Mahbubnagar

2 Vizianagaram

3 Daman & Diu Daman

4 Haryana

Panchkula

5 Faridabad

6

Jharkhand

Bokaro

7 Seraikela-kharsawan

8 Gumla

9 Garhwa

10 Dumka

11 Dhanbad

12 Palamu

13 Karnataka

Uttara Kannada

14 Gadag

15

Madhya Pradesh

Dewas

16 Ratlam

17 Neemuch

18

Maharashtra

Nandurbar

19 Ahmednagar

20 Jalna

21 Pune

22 Bhandara

23 Latur

24 Nashik

25 Chandrapur

26 Aurangabad

27 Akola

28 Satara

29

Odisha

Balangir

30 Puri

31 Khordha

32 Cuttack


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33 Puducherry Yanam

34 Punjab S.A.S Nagar(Mohali)

35

Rajasthan

Jhunjhunun

36 Udaipur

37 Alwar

38 Kota

39 Rajsamand

40 Tamil Nadu

Tamil Nadu

Tiruchirappalli

41 Madurai

42 Pudukkottai

43 Nagapattinam

44

West Bengal

Haora

45 Koch Bihar

46 Kolkata

Phase V (40 Districts) where DBTL is proposed to be launched on 1.12.13


1 Gujarat Porbandar

2

Haryana

Kurukshetra

3 Karnal

4 Kaithal

5

Jharkhand

Giridih

6 Kodarma

7 Sahibganj

8 Deoghar

9 Godda

10

Karnataka

Haveri

11 Bangalore

12 Koppal

13 Bidar

14 Davanagere

15 Bijapur

16

Madhya Pradesh

Seoni

17 Ujjain

18 Satna

19 Vidisha

20

Maharashtra

Kolhapur

21 Osmanabad

22 Buldana

23 Puduchery Karikal


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24 Punjab

Mansa

25 Firozpur

26

Rajasthan

Churu

27 Dausa

28 Sirohi

29 Jaipur

30 Barmer

31 Pali

32 Sikar

33

Tamil Nadu

Cuddalore

34 Perambalur

35 Karur

36 Dharmapuri

37 Salem

38 Virudhunagar

39 Erode

40 West Bengal Hugli

Phase VI (105 Districts) where DBTL is proposed to be launched on 1.1.14


1 Andhra Pradesh Kurnool

2

Delhi

Central Delhi

3 East Delhi

4 North Delhi

5 NW Delhi

6 SW Delhi

7 West Delhi

8 South Delhi

9 North East Delhi

10 New Delhi

11

Gujarat

Rajkot

12 Narmada

13 Junagadh

14 Mahesana

15 Navsari

16 Ahmedabad

17 Valsad

18

Haryana

Rohtak

19 Gurgaon

20 Yamunanagar


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21 Palwal

22 Panipat

23 Sirsa

24 Hisar

25 Rewari

26 Jhajjar

27

Jharkhand

Simdega

28 Purbi Singhbhum

29 Pashchimi Singhbhum

30 Pakaur

31 Jamtara

32

Karnataka

Karnataka

Chikkaballapur

33 Belgaum

34 Bangalore Rural

35 Bagalkot

36 Chikmagalur

37 Gulbarga

38 Dakshina Kannada

39 Kodagu

40 Bellary

41 Mandya

42 Kolar

43 Ramanagar

44 Chamarajanagar

45

Madhya Pradesh

Gwalior

46 Damoh

47 Katni

48 Narsimhapur

49 Sagar

50 Barwani

51 Guna

52 Rewa

53 Sehore

54 Dhar

55 Panna

56 Betul

57 Mandla

58 Chhindwara

59 Alirajpur

60 Raisen

61 Jhabua


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62

Maharashtra

Mumbai (incl. Mumbai Sub Urban & Mumbai city)

63 Bid

64 Solapur

65 Raigarh

66 Nanded

67 Washim

68 Hingoli

69 Yavatmal

70 Gadchiroli

71

Odisha

Baleshwar

72 Bhadrak

73 Sundargarh

74 Punjab

Tarn Taran

75 Muktsar

76

Rajasthan

Rajasthan

Bikaner

77 Jalor

78 Tonk

79 Nagaur

80 Bundi

81 Baran

82 Hanumangarh

83 Jodhpur

84 Chittaurgarh

85 Ganganagar

86

Tamil Nadu

Thanjavur

87 Dindigul

88 Thiruvarur

89 Namakkal

90 Vellore

91 Ramanathapuram

92 Viluppuram

93 Theni

94 Kanniyakumari

95 Kancheepuram

96 Thoothukkudi

97 Tirunelveli

98 Krishnagiri

99 Uttarakhand Champawat

100

Uttar Pradesh

Lucknow

101 Kanpur Nagar

102 Etawah


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103

West Bengal

Murshidabad

104 Dakshin Dinajpur

105 Maldah

State-wise List of Districts with Date of Launch of DBTL and Phase number

S.No. State Name District Name Date of Launch

Phase #

Aadhaar Generated

% (as on 27th July

2013)

1 Andaman &

Nicobar Islands Under finalization 1-Oct-13 Phase 3 --

2

Andhra Pradesh

Srikakulam

1-Sep-13 Phase 2

96%

3 Guntur 90%

4 Krishna 89%

5 Adilabad 84%

6 Cuddapah 84%

7 Prakasam 77%

8 West Godavari 77%

9 Karimnagar

1-Oct-13 Phase 3

71.20%

10 Khammam 70.40%

11 Nizamabad 65.50%

12 Nellore 65.50%

13 Warangal 65.00%

14 Medak 64.60%

15 Nalgonda 63.50%

16 Vizag 62.80%

17 Mahbubnagar 1-Nov-13 Phase 4

55.00%

18 Vizianagaram 50.30%

19 Kurnool 1-Jan-14 Phase 6 39.50%

20 Chandigarh Chandigarh 1-Oct-13 Phase 3 81.70%

21 Daman & Diu Daman 1-Nov-13 Phase 4 54.10%

22

Delhi

Central Delhi

1-Jan-14 Phase 6

124.00%

23 East Delhi 104.20%

24 North Delhi 93.10%

25 NW Delhi 90.50%

26 SW Delhi 84.60%

27 West Delhi 84.20%

28 South Delhi 78.80%


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29 North East Delhi 72.20%

30 New Delhi* 5.10%

31 Goa South Goa 1-Sep-13 Phase 2 87%

32

Gujarat

Porbandar 1-Dec-13 Phase 5 44.70%

33 Rajkot

1-Jan-14 Phase 6

33.70%

34 Narmada 29.40%

35 Junagadh 29.00%

36 Mahesana 28.40%

37 Navsari 27.60%

38 Ahmedabad 25.30%

39 Valsad 25.00%

40

Haryana

Ambala 1-Oct-13 Phase 3

77.50%

41 Sonipat 69.30%

42 Panchkula 1-Nov-13 Phase 4

58.80%

43 Faridabad 53.30%

44 Kurukshetra

1-Dec-13 Phase 5

45.60%

45 Karnal 43.90%

46 Kaithal 40.70%

47 Rohtak

1-Jan-14 Phase 6

38.00%

48 Gurgaon 37.30%

49 Yamunanagar 36.60%

50 Palwal 36.20%

51 Panipat 34.80%

52 Sirsa 31.80%

53 Hisar 29.30%

54 Rewari 27.60%

55 Jhajjar 26.30%

56

Himachal Pradesh

Kangra

1-Sep-13 Phase 2

87%

57 Chamba 82%

58 Kullu 81%

59 Solan 75%

60 Sirmaur 73%

61 Shimla 72%

62 Kinnaur 1-Oct-13 Phase 3 64.60%

63

Jharkhand

Ranchi

1-Oct-13 Phase 3

88.20%

64 Hazaribag 76.40%

65 Khunti 66.30%

66 Ramgarh 63.60%

67 Lohardaga 60.80%

68 Bokaro 1-Nov-13 Phase 4 59.30%


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69 Seraikela-kharsawan 57.20%

70 Gumla 54.60%

71 Garhwa 54.40%

72 Dumka 53.80%

73 Dhanbad 53.30%

74 Palamu 50.00%

75 Giridih

1-Dec-13 Phase 5

48.10%

76 Kodarma 48.00%

77 Sahibganj 44.70%

78 Deoghar 40.60%

79 Godda 40.10%

80 Simdega

1-Jan-14 Phase 6

39.90%

81 Purbi Singhbhum 38.10%

82 Pashchimi Singhbhum 37.60%

83 Pakaur 32.90%

84 Jamtara 31.40%

85

Karnataka

Dharwad 1-Oct-13 Phase 3

68.20%

86 Udupi 64.60%

87 Uttara Kannada 1-Nov-13 Phase 4

55.00%

88 Gadag 52.00%

89 Haveri

1-Dec-13 Phase 5

48.40%

90 Bangalore 47.60%

91 Koppal 42.50%

92 Bidar 42.30%

93 Davanagere 41.90%

94 Bijapur 41.20%

95 Chikkaballapur

1-Jan-14 Phase 6

37.80%

96 Belgaum 37.10%

97 Bangalore Rural 36.50%

98 Bagalkot 36.00%

99 Chikmagalur 35.60%

100 Gulbarga 34.60%

101 Dakshina Kannada 33.30%

102 Kodagu 28.00%

103 Bellary 26.90%

104 Mandya 26.90%


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105 Kolar 26.80%

106 Ramanagar 26.30%

107 Chamarajanagar 25.90%

108

Kerala

Alappuzha

1-Sep-13 Phase 2

86%

109 Kozhikode 85%

110 Idukki 85%

111 Thrissur 84%

112 Ernakulam 84%

113 Kottayam 83%

114 Kollam 83%

115 Kannur 82%

116 Palakkad 81%

117 Thiruvananthapuram 80%

118 Kasaragod 77%

119 Malappuram 73%

120 Lakshadweep Lakshadweep 1-Oct-13 Phase 3 74.00%

121

Madhya Pradesh

Hoshangabad 1-Sep-13 Phase 2

86%

122 Burhanpur 72%

123 Indore

1-Oct-13 Phase 3

70.70%

124 Shajapur 70.60%

125 Bhopal 68.80%

126 Jabalpur 65.60%

127 Mandsaur 62.60%

128 Dewas

1-Nov-13 Phase 4

55.00%

129 Ratlam 54.30%

130 Neemuch 53.90%

131 Seoni

1-Dec-13 Phase 5

48.40%

132 Ujjain 45.00%

133 Satna 42.30%

134 Vidisha 41.50%

135 Gwalior

1-Jan-14 Phase 6

39.30%

136 Damoh 39.00%

137 Katni 37.90%

138 Narsimhapur 37.70%

139 Sagar 36.80%

140 Barwani 36.60%

141 Guna 36.20%

142 Rewa 34.70%

143 Sehore 33.30%

144 Dhar 33.10%


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145 Panna 32.50%

146 Betul 31.10%

147 Mandla 30.80%

148 Chhindwara 30.60%

149 Alirajpur 30.60%

150 Raisen 28.00%

151 Jhabua 26.00%

152

Maharashtra

Amravati 1-Sep-13 Phase 2 75%

153 Dhule

1-Oct-13 Phase 3

72.10%

154 Nagpur 70.10%

155 Gondiya 64.20%

156 Ratnagiri 63.80%

157 Thane 62.30%

158 Jalgaon 61.00%

159 Sangli 60.90%

160 Nandurbar

1-Nov-13 Phase 4

59.40%

161 Ahmednagar 57.30%

162 Jalna 55.90%

163 Pune 55.90%

164 Bhandara 55.70%

165 Latur 55.60%

166 Nashik 54.90%

167 Chandrapur 54.80%

168 Aurangabad 54.60%

169 Akola 54.10%

170 Satara 52.70%

171 Kolhapur

1-Dec-13 Phase 5

49.20%

172 Osmanabad 44.60%

173 Buldana 40.00%

174 Mumbai (incl.

Mumbai Sub Urban & Mumbai city

1-Jan-14 Phase 6

76.40%

175 Bid 37.60%

176 Solapur 37.50%

177 Raigarh 35.90%

178 Nanded 35.50%

179 Washim 35.00%

180 Hingoli 34.00%

181 Yavatmal 30.10%

182 Gadchiroli 25.20%

183 Odisha Balangir 1-Nov-13 Phase 4 58.60%


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184 Puri 58.40%

185 Khordha 58.10%

186 Cuttack 50.70%

187 Baleshwar

1-Jan-14 Phase 6

39.80%

188 Bhadrak 31.40%

189 Sundargarh 25.10%

190 Puducherry

Yanam 1-Nov-13 Phase 4 50.60%

191 Karikal 1-Dec-13 Phase 5 45.00%

192

Punjab

Fatehgarh Sahib

1-Sep-13 Phase 2

84%

193 Barnala 79%

194 Jalandhar 77%

195 Ludhiana 76%

196 Faridkot 74%

197 Gurdaspur

1-Oct-13 Phase 3

72.30%

198 Moga 71.70%

199 Bathinda 70.00%

200 Hoshiarpur 67.40%

201 Amritsar 67.10%

202 Rupnagar 67.00%

203 Kapurthala 65.80%

204 Patiala 62.20%

205 Sangrur 62.00%

206 S.A.S Nagar(Mohali) 1-Nov-13 Phase 4 56.40%

207 Mansa 1-Dec-13 Phase 5

43.40%

208 Firozpur 40.40%

209 Tarn Taran 1-Jan-14 Phase 6

39.20%

210 Muktsar 34.30%

211

Rajasthan

Ajmer 1-Oct-13 Phase 3 68.00%

212 Jhunjhunun

1-Nov-13 Phase 4

57.80%

213 Udaipur 57.10%

214 Alwar 53.90%

215 Kota 52.40%

216 Rajsamand 51.00%

217 Churu

1-Dec-13 Phase 5

47.80%

218 Dausa 47.70%

219 Sirohi 45.20%

220 Jaipur 45.20%

221 Barmer 42.60%

222 Pali 42.20%

223 Sikar 40.30%


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224 Bikaner

1-Jan-14 Phase 6

39.60%

225 Jalor 38.30%

226 Tonk 35.10%

227 Nagaur 32.90%

228 Bundi 32.80%

229 Baran 31.40%

230 Hanumangarh 28.40%

231 Jodhpur 27.30%

232 Chittaurgarh 25.40%

233 Ganganagar 25.00%

234

Tamil Nadu

Ariyalur 1-Oct-13 Phase 3 65.70%

235 Tiruchirappalli

1-Nov-13 Phase 4

59.60%

236 Madurai 57.30%

237 Pudukkottai 56.00%

238 Nagapattinam 51.60%

239 Cuddalore

1-Dec-13 Phase 5

47.50%

240 Perambalur 45.90%

241 Karur 45.50%

242 Dharmapuri 45.40%

243 Salem 44.10%

244 Virudhunagar 44.10%

245 Erode 41.90%

246 Thanjavur

1-Jan-14 Phase 6

39.10%

247 Dindigul 38.20%

248 Thiruvarur 38.20%

249 Namakkal 37.70%

250 Vellore 36.70%

251 Ramanathapuram 35.10%

252 Viluppuram 34.70%

253 Theni 34.20%

254 Kanniyakumari 33.40%

255 Kancheepuram 32.90%

256 Thoothukkudi 30.00%

257 Tirunelveli 28.20%

258 Krishnagiri 25.70%

259

Uttar Pradesh

Lucknow

1-Jan-14 Phase 6

28.60%

260 Kanpur Nagar 25.40%

261 Etawah 25.10%

262 Uttarakhand Champawat 1-Jan-14 Phase 6 26.10%

263 West Bengal Haora 1-Nov-13 Phase 4 58.30%


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264 Koch Bihar 56.90%

265 Kolkata 54.00%

266 Hugli 1-Dec-13 Phase 5 43.30%

267 Murshidabad

1-Jan-14 Phase 6

37.90%

268 Dakshin Dinajpur 32.60%

269 Maldah 32.20%


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8 Bank List and Contacts

8.1 List of banks in Aadhaar Payment Bridge

S. No. Bank Name Type of Bank

1 Abhyudaya Co-op Bank Co-op

2 Allahabad Bank PSB

3 Andhra Bank PSB

4 Andhra Pradesh State Co-op Bank Co-op

5 Andhra Pragathi Gramin Bank RRB

6 AP Mahesh Co-op Urban Bank Co-op

7 Apna Sahakari Bank Co-op

8 Aryapuram Co-op Bank Co-op

9 Assam GVB RRB

10 Axis Bank Private

11 Bangiya GVB RRB

12 Bank of Bahrain and Kuwait Foreign

13 Bank of Baroda PSB

14 Bank of India PSB

15 Bank of Maharashtra PSB

16 Baroda Gujarat Gramin Bank RRB

17 Baroda Rajasthan K Gramin Bank RRB

18 Baroda UP Gramin Bank RRB

19 Bharat Co-op Bank Co-op

20 Bicholim Co-op Bank Co-op

21 Bihar Gramin Bank RRB

22 Canara Bank PSB

23 Capital Local Area Bank Local Area

Bank

24 Catholic Syrian Bank Private

25 Central Bank of India PSB

26 Central Madhya Pradesh Gramin Bank RRB

27 Chaitanya Godavari Gramin Bank RRB

28 Citizen Co-op Bank Co-op

29 City Union Bank Private

30 Commercial Co-op Bank Co-op

31 Corporation Bank PSB

32 Deccan Gramin Bank RRB

33 Dena Bank PSB

34 Dena Gujarat Gramin Bank RRB

35 Development Credit Bank Private

36 Dhanalakshmi Bank Private


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37 Dombivli Nagari Sahakari Bank Co-op

38 Durg Rajnandgaon Gramin Bank RRB

39 Federal Bank Private

40 Gayatri Co-op Urban Bank Co-op

41 Goa State Co-op Bank Co-op

42 Goa Urban Co- Op Bank Co-op

43 Gopinath Patil Parsik Janata Sahakari Bank Co-op

44 Gramin Bank of Aryavart (Erstwhile Shreyas Gramin

Bank) Co-op

45 Greater Bombay Co-op Bank Co-op

46 Gurgoan Gramin Bank RRB

47 Haryana Gramin Bank RRB

48 HDFC Bank Private

49 Himachal Gramin Bank RRB

50 Himachal Pradesh State Co-op Bank Co-op

51 ICICI Bank Private

52 IDBI Bank PSB

53 Indian Bank PSB

54 Indian Overseas Bank PSB

55 IndusInd Bank Private

56 ING Vysya Bank Private

57 Janakalyan Sahakari Bank Co-op

58 Janata Sahakari Bank Co-op

59 Jharkhand Gramin Bank RRB

60 Kallappanna Awade Ichalkaranji Janata Sahakari Bank Co-op

61 Kalupur Commercial Bank Co-op

62 Kalyan Janata Sahakari Bank Co-op

63 Kangra Central Co- Op Bank Co-op

64 Kapol Co-op Bank Co-op

65 Karad Urban Co-op Bank Co-op

66 Karnataka Bank Private

67 Karnataka Vikas Gramin Bank RRB

68 Karur Vysya Bank Private

69 Kashi Gomti Samyut Gramin Bank RRB

70 kavery Grameen Bank RRB

71 Lakshmi Vilas Bank Private

72 Madhya Bihar Gramin Bank RRB

73 Maharashtra Gramin Bank RRB

74 Malwa Gramin Bank RRB

75 Manipur RB RRB

76 Mapusa Goa Urban Co-op Bank Co-op


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77 Mehsana Urban Co-op Bank Co-op

78 Mewar Aanchalic Gramin Bank RRB

79 Mumbai District Central Co-op Bank Co-op

80 Narmada Jhabua Gramin Bank RRB

81 Nasik Merchants Co-op Bank Co-op

82 NKGSB Co-op Bank Co-op

83 North Malabar Gramin Bank RRB

84 Nutan Nagrik Sahakari Bank Co-op

85 Oriental Bank of Commerce PSB

86 Pallavan Gramin Bank RRB

87 Paschim Banga Gramin Bank RRB

88 Pochampalli Co-op Bank Co-op

89 Pragathi Gramin Bank RRB

90 Prathama Bank RRB

91 Puduvai Bharathiar Gramin Bank RRB

92 Punjab and Maharashtra Co-op Bank Co-op

93 Punjab and Sind Bank PSB

94 Punjab Gramin Bank RRB

95 Punjab National Bank PSB

96 Rajgurunagar Sahakari Bank Co-op

97 Sahebrao Deshmukh Co-op Bank Co-op

98 Saptagiri Gramin Bank RRB

99 Saraswat Co-op Bank Co-op

100 Sarva UP Gramin Bank RRB

101 Shamrao Vithal Co-op Bank Co-op

102 Sindhudurg District Central Co-op Bank Co-op

103 South Indian Bank Private

104 South Malabar Gramin Bank RRB

105 Standard Charted Bank Foreign

106 State Bank of Bikaner and Jaipur PSB

107 State Bank of Hyderabad PSB

108 State Bank of India PSB

109 State Bank of Mauritius Foreign

110 State Bank of Mysore PSB

111 State Bank of Patiala PSB

112 State Bank of Travancore PSB

113 Sutlej Gramin Bank RRB

114 Syndicate Bank PSB

115 Tamilnad Mercantile Bank Private

116 Thane Bharat Sahakari Bank Co-op

117 Thane Janata Sahakari Bank Co-op


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118 Tripura Gramin Bank RRB

119 UCO Bank PSB

120 Union Bank of India PSB

121 United Bank of India PSB

122 Uttar Bihar Gramin Bank RRB

123 Vijaya Bank PSB

124 Wainganga Krishna Gramin Bank RRB

125 Yes Bank Private

8.2 List of Bankers ED

Organization Name Designation e-mail ID

Allahabad Bank T.R. Chawla Executive Director

[email protected]

Andhra Bank K.K. Mishra Executive Director

[email protected]

Bank of Baroda B.B. Joshi Executive Director

[email protected]

Bank of India B.P. Sharma Executive Directror

[email protected]

Bank of Maharashtra

C.V.R. Rajendran Executive Director

[email protected]

Canara Bank A.K. Gupta Executive Director

[email protected]

Central Bank of India

Malay Mukherji Executive Director

[email protected]

Corporation bank

B.K. Srivasatava Executive Director

[email protected]

Dena Bank Trishna Guha Executive Director

[email protected]

IDBI Bank Ltd. R.K. Bansal Executive Director

[email protected]

Indian Bank B.Raj Kumar Executive [email protected]


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Director

Indian Overseas Bank

A.D.M. Chavali Executive Director

[email protected]

Oriental Bank of Commerce

Bhupinder Nayyar

Executive Director

[email protected]

Punjab & Sind Bank

Mukesh K. Jain Executive Director

[email protected]

Punjab National bank

S.R. Bansal Executive Director

[email protected]

SBBJ Sunder Singh

Negi GM [email protected]

State Bank of Hyderabad

S. Venkataraman GM [email protected]

State Bank of India

N.K. Chari Dy. M.D. [email protected]

State Bank of India

Rajeev Lal GM( RB-

Outreach) [email protected]

State Bank of Mysore

Kalyan Mukherjee

CGM [email protected]

State Bank of Patiala

S. Vijay kumar CGM(RB) [email protected]

State Bank of Travancore

G. Madan Mohan Rao

GM( BS&RB) [email protected]

Syndicate Bank Ravi Chaterjee Executive Director

[email protected]

UCO Bank S.

Chandrasekharan

Executive Director

[email protected]

Union Bank of India

S.K. Jain Executive Director

[email protected]

United Bank of India

Sanjay Arya Executive Director

[email protected]


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Vijaya Bank Sh.H. Narayan

Shetty GM

[email protected]

8.3 Control Room Officers

S.No. Name Designation Mobile No. e-mail ID OMC

1. Mr. Nishank Bidamiah

Officer LPG 9221031230 [email protected]

BPC

2. Ms. Vasumati Prabhu

Team Member ERPCC

9820802450 [email protected]

BPC

3. Mr Sukumar M Nair

Sr.Manager (IS) 9833932736 [email protected]

HPC

4. Mr Prasad Powar

Executive Marketing

Officer

9930004912 [email protected] HPC

5. Mr. Sajid Ahmed Kazi

9920493828 [email protected] IOC

6. S J Khainar 9769547430 [email protected]

IOC

Documents

Process Handbook on Direct Benefit Transfer for LPG ...petroleum.nic.in/dbt/handbook.pdfministry of petroleum and natural gas handbook on dbtl direct benefit transfer for lpg consumers