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PROCESSES FROM IDEAS TO DELIVERY

January 24th 2013

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“Whatever we accomplish is due to the combined effort”

Walt Disney

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This is Visma

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Leading supplier of efficiency improving products and services

Software

ERP and CRM Internet-based services HR and Payroll Company information E-commerce and portal Courses and competence development

Retail

IT solutions for retail chains Project- and consulting Installation and education Support, service and maintenance Hardware

BPO Accounting &

Payroll

Accounts Payroll Finance Staffing and recruitment

Projects & Consulting

IT architecture Information management Self-service Application management

Commerce Solutions

Administrative procurement Tendering services Procurement system Invoice handling Loyalty program for consumers Billing and debt collection

Our presence

• More than 100 offices in Norway, Sweden, Denmark, Finland, UK, Ireland, the Netherlands, Romania, Poland, Spain, Czech Republic and Serbia

• Wide network of distributors and partners

• Virtual development organisation (R&D) across borders

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Leading in efficiency solutions

• Develop technologies for automation of routines and work processes

• More than 5 000 employees with specialised skills within various disciplines

• More than 340 000 customers

• Hosting services for more than 330 000 customers

• NOK 5 142 million in revenues (2011)

• Several millions individuals “use” Visma every day

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Alf Berg – Department manager - Visma

• Domain area ERP (Enterprise Resource Planning) •  Norway – 4 teams – 6 applications

•  Sweden – 1 team – 1 application

•  Finland – 2 teams – 3 applications

•  Holland – 1 team – 1 application

• Number of employees •  Norway – 33

•  Sweden – 9

•  Finland – 22

•  Denmark – 1

•  Holland – 12

•  Romania - 15

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Background

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Professions - R&D Management - Project Management - Business Development - Coaching - Solution Architecture

Methodology - Development Methodology - Project Methodology

Domains - Supply chain - Financials - Business Intelligence - Rental - Building Maintenance

Certifications - PMP Certified

Experience - 12 + years consultancy - 18 years R&D management

Process overview

Idea generation

Requirements Dcoumentation

Design, Code and Test Pilot Execution

Master Test

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Idea Generation

Feature input from Customers

Feature input from Partner/Resellers

Market Analysis

Feature input R&D

Backlog

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Requirements Documentation

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Idea Generation

Requirement Elicitation

Design Input

Requirements Inception

Review Requirements

Approve Requirements

Design, Code and Test

Product

Business Analysts

Developers

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Design, Code and Test

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Requirements Documentation

Functional Design

HCI Design Input

System Test

Review Functional

Design

Technical Design

Product

Business Analyst

HCI

Developers

Create Test Speciifications

Peer Review Code

Execute Pilot Process

Test

User Doc.

Fix

Pilot Execution

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Design, Code & Test

Install at Pilot Customer

Support Pilot Customer

Pilot New Version Provide Product Feedback Feature Input Idea Generation End Customer

Partner

Product

R&D

Receive Product Feedback

Receive Product Feedback

Receive Product Feedback

Fix & Retest Until Ready

Execute Master Test

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Master Test

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Execute Pilot Process

Fix & Retest Until Ready for PM Acceptance

Master Test Asess Readyness Execute Release Process PM Group

R&D Group

High level overview – defining a project

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Ideas

Objectives

Charter

Approval

Project

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High level overview – executing a project

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Requirements

Code

Unit tests

System tests

Acceptance tests

High level overview – deploying a new version

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Pilots

Packaging

Master test

Deploy

Ideas

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It is only three things that matters

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Quality

Quality

Quality

Q & A

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