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Procurement Intelligence the fuel that accelerates ROI and savings

Procurement Intelligence

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Page 1: Procurement Intelligence

Procurement Intelligence ­ the fuel that accelerates ROI and 

savings

Page 2: Procurement Intelligence

Defining Procurement Intelligence 

“The skills, tools and 

help a business acquire an enhanced 

understanding of its commercial context 

to support better buying and sourcing 

decision­making.” 

Defining Procurement Intelligence 

and practices used to 

help a business acquire an enhanced 

understanding of its commercial context 

better buying and sourcing

Page 3: Procurement Intelligence

Agenda 

§ Defining “Procurement Intelligence” § Why is procurement intelligence so important § Using it to your advantage 

§ Building procurement intelligence framework & adding intelligent plug 

Defining “Procurement Intelligence” Why is procurement intelligence so 

Using it to your advantage Building procurement intelligence framework & adding intelligent plug­ins

Page 4: Procurement Intelligence

Neil Deverill Chairman of the Procurement Leaders Advisory Board Chairman of the Procurement Leaders Advisory Board

Page 5: Procurement Intelligence

The Headlines 

5

Page 6: Procurement Intelligence

Introduction 

§  Without correct data & information procurement is no more than a lottery 

§  Missed sourcing opportunities & miscalculated sourcing risks lead to: §  Excessive operating & overhead costs §  Exchange rate penalties & unseen derivative exposure §  Technology lag §  Loss of critical supply chain capacity 

§  Procurement intelligence is too important to overlook 

Without correct data & information procurement is no 

Missed sourcing opportunities & miscalculated 

Excessive operating & overhead costs Exchange rate penalties & unseen derivative exposure 

Loss of critical supply chain capacity 

Procurement intelligence is too important to overlook

Page 7: Procurement Intelligence

Spend Analysis: Who, how much & with whom for what? 

§  Spend analysis is fundamental and a starting point if you’re spending too much §  Improve leverage for price & other benefit advantages §  Control off­contract spend §  Remove duplicate specifications §  Optimise payment terms – 

§  Consolidate spend to increase your customer ranking §  Use improved transparency to build internal relations 

Spend Analysis: Who, how much & with 

Spend analysis is fundamental and a starting point if you’re spending too much 

Improve leverage for price & other benefit advantages contract spend – uninformed and maverick 

Remove duplicate specifications – save cost & inventory synchronise to cash flow needs 

Consolidate spend to increase your customer ranking Use improved transparency to build internal relations

Page 8: Procurement Intelligence

Supplier Intelligence 

§  Is your supplier financially sound? §  Ensure clarity of your future requirements to assist supplier 

planning §  Are your suppliers and their supply chains structurally stable? §  Ask suppliers about their marketing strategies & where you fit into 

them §  Are your suppliers’ business strategies compatible with yours? §  Senior management can flush out important facts during supplier 

visits 

Is your supplier financially sound? Ensure clarity of your future requirements to assist supplier 

Are your suppliers and their supply chains structurally stable? Ask suppliers about their marketing strategies & where you fit into 

Are your suppliers’ business strategies compatible with yours? Senior management can flush out important facts during supplier

Page 9: Procurement Intelligence

Supplier Market Intelligence 

§  Are your suppliers’ operations/sourcing strategies cost competitive? 

§  How will economic changes impact demand for your key commodities? 

§  Have your competitors recently recruited commodity traders? §  How will regional political developments impact your business? §  What is your foreign exchange exposure? §  Can regional development plans assist your suppliers/ create new 

suppliers? 

Supplier Market Intelligence 

Are your suppliers’ operations/sourcing strategies cost 

How will economic changes impact demand for your key 

Have your competitors recently recruited commodity traders? How will regional political developments impact your business? What is your foreign exchange exposure? Can regional development plans assist your suppliers/ create new

Page 10: Procurement Intelligence

Using Intelligence to Your Advantage 

§  Ensure that you create intelligent business processes §  Create nodes for information collation & systematic dissemination §  Use good supplier relations for ‘me too’ solutions 

recreation §  Use intelligence cross­functionally §  Ensure collective actions arise from intelligence §  Plan how to use intelligence to motivate your suppliers 

10 

Using Intelligence to Your Advantage 

Ensure that you create intelligent business processes Create nodes for information collation & systematic dissemination Use good supplier relations for ‘me too’ solutions – avoid 

functionally Ensure collective actions arise from intelligence Plan how to use intelligence to motivate your suppliers

Page 11: Procurement Intelligence

Executive Summary 

§  Timely use of Procurement Intelligence turns amateurs into serious players 

§  Economic and geopolitical events continually create new opportunities that can provide competitive advantage 

§  It is probable that some competitors know more than you do §  Internal intelligence will provide control and lower costs §  Market intelligence identifies financial risk, exposure, but also 

opportunities §  Supplier intelligence ensures your supply chains work optimally 

11 

Timely use of Procurement Intelligence turns amateurs into 

Economic and geopolitical events continually create new opportunities that can provide competitive advantage It is probable that some competitors know more than you do Internal intelligence will provide control and lower costs Market intelligence identifies financial risk, exposure, but also 

Supplier intelligence ensures your supply chains work optimally

Page 12: Procurement Intelligence

Building procurement intelligence framework & adding intelligent plug‐ins 

© 2009 Zycus Inc. All rights reserved 

Building procurement intelligence framework &

Presented by

Page 13: Procurement Intelligence

AGENDA 

© 2009 Zycus Inc. All rights reserved 

ü Zycus Overview ü Building Procurement Intelligence Framework ü Adding Intelligent Plug‐ins ü Implementation Approach ü Intelligent investment decisions

Presented by 

13 

Building Procurement Intelligence Framework ins

Intelligent investment decisions

Page 14: Procurement Intelligence

Zycus – Continued Success Story 

A worldwide leader in Spend Management Software solutions 

14  © 2009 Zycus Inc. All rights reserved 

“ out from a leadership position in the data cleansing and classification market to offer a wide array of sourcing, contract management and analytics capabilities, all of which are quite novel in their approach to the market 

§  Recognized as one of the Spend Management Domain by leading analysts and Industry observers 

. §  More than 

verticals . 

§  One of the most rate of 50% 

. §  Receives 

Cited as one of the most promising private tech firms with Asian origin 

. §  Profitable, Global organization with 

Europe and Asia 

© 2009 Zycus Inc. All rights reserved 

“ Zycus, the Spend Management provider has quietly branched out from a leadership position in the data cleansing and classification market to offer a wide array of sourcing, contract management and analytics capabilities, all of which are quite novel in their approach to the market.” 

Jason Busch, Spend Matters 

Recognized as one of the Top 3 Global Market Leaders in Spend Management Domain by leading analysts and Industry observers 

More than 150 customers in 15 countries across industry verticals 

One of the most rapidly growing customer base with a growth rate of 50% ‐ 70% year on year 

Receives Red Herring 100 Asia & Global 200 2008 Award ‐ Cited as one of the most promising private tech firms with Asian origin 

Profitable, Global organization with multiple offices in US, Europe and Asia

Page 15: Procurement Intelligence

Why Zycus? 

Easy to use SaaS based software solutions that accelerate ROI ü  Flexible deployment options based on immediate priorities and goals 

ü  Creative pricing models linked to ROI 

Faster user adoption ü  Web 2.0 software that requires minimal training 

ü  Entire suite built on a single frame work that facilitates integration 

ü  Efficient International support: UI and support in multiple languages 

15  © 2009 Zycus Inc. All rights reserved 

“Zycus is a strong alternative to pricier ERP products. In 

this economy, best of breed continues to advance, which 

begs the question, what will the ERP vendors do to counter 

and stop the movement to best.” 

Mickey North Rizza 

Research Director, AMR Research 

Easy to use SaaS based software solutions that accelerate ROI Flexible deployment options based on immediate priorities and goals 

Creative pricing models linked to ROI 

Web 2.0 software that requires minimal training 

Entire suite built on a single frame work that facilitates integration 

Efficient International support: UI and support in multiple languages 

© 2009 Zycus Inc. All rights reserved 

Zycus is a strong alternative to pricier ERP products. In 

this economy, best of breed continues to advance, which 

begs the question, what will the ERP vendors do to counter 

and stop the movement to best.” 

Mickey North Rizza‐ 

Research Director, AMR Research.

Page 16: Procurement Intelligence

Why Zycus? 

ü  Dedicated customer success manager §  Regularly track and measure customer ROI and user adoption 

§  Share and help implement best practices that enhance user adoption 

ü  Agile product management methodology §  4­5 product upgrades delivered seamlessly in a year eliminating wait time of 6 feature in the product 

§  Strong process to include customer voice in the Product road map 

ü  Dedicated and responsive delivery and customer support team §  Rated 9 or 10 on the scale of 10 in customer satisfaction surveys every quarter 

§  Support through phone, email and unique tools like chat, follow 

16  © 2009 Zycus Inc. All rights reserved 

“We consider Zycus to be an excellent provider of Spend Management technology. They are very responsive; it's an effective pr 

and technology solution.”  ‐Miguel Miciano, Director of procurement, Amgen. 

Dedicated customer success manager Regularly track and measure customer ROI and user adoption 

Share and help implement best practices that enhance user adoption 

Agile product management methodology 5 product upgrades delivered seamlessly in a year eliminating wait time of 6­12 months to get a critical 

Strong process to include customer voice in the Product road map 

Dedicated and responsive delivery and customer support team Rated 9 or 10 on the scale of 10 in customer satisfaction surveys every quarter 

Support through phone, email and unique tools like chat, follow­ me browsing etc 

© 2009 Zycus Inc. All rights reserved 

“We consider Zycus to be an excellent provider of Spend Management technology. They are very responsive; it's an effective product 

Director of procurement, Amgen.

Page 17: Procurement Intelligence

Zycus Spend Management Solutions 

17 

Source and Implement savings 

Strategic Sourcing 

Analyze Spend & identify savings opportunities 

Spend Analysis 

> Auctoclass 

> iAnalyze 

> Opportunity Identification 

services 

> AI based classification 

engine 

> Opportunity tracker 

> iSource 

> Category Sourcing services 

> Event  Management services 

> End to End services 

> Powerful and easy event 

modeling 

> Exhaustive & easy analysis 

> Powerful and easy 

collaboration 

Prod

ucts 

Services 

Differen

tiators 

© 2009 Zycus Inc. All rights reserved 

Zycus Spend Management Solutions 

Manage Savings & contract compliance 

Contract Management 

Source and Implement 

Category Sourcing services 

Event  Management services 

Exhaustive & easy analysis 

> iContract 

> Contract Audit Services 

> Contract Digitization & 

Migration 

> Contract compliance 

> Contract to market 

indices linkages 

> Guided & free text search 

© 2009 Zycus Inc. All rights reserved

Page 18: Procurement Intelligence

Building Procurement Intelligence Framework

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline

Recommendation 

© 2009 Zycus Inc. All rights reserved 

Building Procurement Intelligence Framework 

18 

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Benefits

Page 19: Procurement Intelligence

Adding intelligent plug‐ins

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline Opportunity

Identification & Assessment

Recommendation 

© 2009 Zycus Inc. All rights reserved 

19 

§More spend under management § Increased sourcing

efficiency

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Benefits Benefits+

Page 20: Procurement Intelligence

Building Procurement Intelligence Framework

§ Create a web‐based platform § Automate sourcing process § Plan adoption

SOURCING

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Competitive negotiations § Easily 5% § Reduction in sourcing cycle time

by over 25%

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline Opportunity

Identification & Assessment

Recommendation 

© 2009 Zycus Inc. All rights reserved 

Building Procurement Intelligence Framework 

20 

§More spend under management § Increased sourcing

efficiency

Competitive negotiations Easily 5%‐25% more savings Reduction in sourcing cycle time by over 25%

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Benefits Benefits+

Page 21: Procurement Intelligence

Adding intelligent plug‐ins

§ Create a web‐based platform § Automate sourcing process § Plan adoption

SOURCING

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Competitive negotiations § Easily 5% § Reduction in sourcing cycle time

by over 25%

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline Opportunity

Identification & Assessment

Sourcing Strategy

Recommendation 

© 2009 Zycus Inc. All rights reserved 

21 

§More spend under management § Increased sourcing

efficiency

Competitive negotiations Easily 5%‐25% more savings Reduction in sourcing cycle time by over 25%

§ 10%‐35% increased savings § Right price,

suppliers to source

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Benefits Benefits+

Page 22: Procurement Intelligence

Building Procurement Intelligence Framework

CONTRACT MANAGEMENT § Create dynamic contract repository § Consolidating contracts across BU’s § Upload contracts

§ Create a web‐based platform § Automate sourcing process § Plan adoption

SOURCING

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Competitive negotiations § Easily 5% § Reduction in sourcing cycle time

by over 25%

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline Opportunity

Identification & Assessment

Sourcing Strategy

§ Enhanced contract Visibility § Auto alerts & reminders § Reduction in maverick spend

Recommendation 

© 2009 Zycus Inc. All rights reserved 

Building Procurement Intelligence Framework 

22 

§More spend under management § Increased sourcing

efficiency

Competitive negotiations Easily 5%‐25% more savings Reduction in sourcing cycle time by over 25%

§ 10%‐35% increased savings § Right price,

suppliers to source

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Enhanced contract Visibility Auto alerts & reminders Reduction in maverick spend

Benefits Benefits+

Page 23: Procurement Intelligence

Adding intelligent plug‐ins

CONTRACT MANAGEMENT § Create dynamic contract repository § Consolidating contracts across BU’s § Upload contracts

§ Create a web‐based platform § Automate sourcing process § Plan adoption

SOURCING

SPEND ANALYSIS § Consolidate spend data § Classify & analyze the data leveraging

software § Refresh periodically

§ Competitive negotiations § Easily 5% § Reduction in sourcing cycle time

by over 25%

§ Spend by supplier/commodity/ BU & other dimensions § Eliminate maverick spend § Identify leakages, e.g. PPV §Manage opportunity pipeline Opportunity

Identification & Assessment

Sourcing Strategy

Spend to Contract match

§ Enhanced contract Visibility § Auto alerts & reminders § Reduction in maverick spend

Recommendation 

© 2009 Zycus Inc. All rights reserved 

23 

§More spend under management § Increased sourcing

efficiency

Competitive negotiations Easily 5%‐25% more savings Reduction in sourcing cycle time by over 25%

§ 10%‐35% increased savings § Right price,

suppliers to source

Spend by supplier/commodity/ BU & other dimensions Eliminate maverick spend Identify leakages, e.g. PPV Manage opportunity pipeline

Enhanced contract Visibility Auto alerts & reminders Reduction in maverick spend

§ Higher contract compliance § Plug saving

leakages

Benefits Benefits+

Page 24: Procurement Intelligence

Implementation Approach

§ Understand the primary pain area } Spend Invisibility } Cumbersome manual sourcing process } Lack contract compliance

§ Start where it hurts you most

§ Complete the process in a phased manner 

© 2009 Zycus Inc. All rights reserved 

Understand the primary pain area

Cumbersome manual sourcing process

Complete the process in a phased manner 

24

Page 25: Procurement Intelligence

Intelligent investment decisions

§ When your primary driver is Spend Analysis } Couple with eSourcing } Follow it up with contract management

§ When your primary driver is eSourcing } Couple with Contract management } Follow it up with Spend analysis

§ When your primary driver is Contract Management } Couple with Spend Analysis } Follow it up with eSourcing

§ You can implement all three at one go 

© 2009 Zycus Inc. All rights reserved 

Intelligent investment decisions

Spend Analysis

Follow it up with contract management

eSourcing

Contract Management

You can implement all three at one go 

25

Page 26: Procurement Intelligence

© 2009 Zycus Inc. All rights reserved 26 

Profile 

Business Challenges 

§  Savings of over $6 million in a project  that lasted 6‐8 weeks resulted in a cost reduction of 30 

§  Total volume of spend sourced during pilot approx $18M across 40+ unique items 

§ Managed entire event (event authoring, event scheduling, event scoring and ranking, event analysis and awarding) on behalf 

of the suppliers 

§ Manual processes were automated 

§  Accelerate ROI – Enable global organization to easily and quickly use the solution with minimal training 

§  Increased savings by enabling sourcing managers to implement lean analysis with ease 

§ Large med‐tech company and a global leader in its field 

§Operates in 32 countries and generates annual sales of $3.4B 

Solution – Zycus iSource 

Results 

§  Critical analysis of  suppliers to ensure they source the best medical equipment in a highly 

controlled industry 

§  Expensive process to be able to meet critical quality parameters due to manual 

sourcing process 

§  Tremendous time pressure from hospitals to meet their scheduled and urgent requirements 

World Leader in Medical devices accelerates savings of over 6 Million US dollars within 6­8 weeks with Zycus' iSource. 

© 2009 Zycus Inc. All rights reserved 

8 weeks resulted in a cost reduction of 30‐35% 

Total volume of spend sourced during pilot approx $18M across 40+ unique items 

Managed entire event (event authoring, event scheduling, event scoring and ranking, event analysis and awarding) on behalf 

Enable global organization to easily and quickly use the solution with minimal training 

Increased savings by enabling sourcing managers to implement lean analysis with ease 

Critical analysis of  suppliers to ensure they source the best medical equipment in a highly 

Expensive process to be able to meet critical quality parameters due to manual 

Tremendous time pressure from hospitals to meet their scheduled and urgent requirements 

“The intuitive UI and the 

guided navigation of Zycus 

iSource further facilitated the 

ease of use and continues to 

accelerate global adoption”” 

World Leader in Medical devices accelerates savings of over 6 Million US 8 weeks with Zycus' iSource.

Page 27: Procurement Intelligence

27 

Profile 

Business Challenges 

§  The initiative provided spend transparency across 40+ ERP platforms and systems in less than six months 

§  A customized taxonomy structure that reflects supplier market was developed to gain visibility and valuable supplier sight. 

§  The solution was implemented under extreme time pressures to meet overall plan of reducing spend by approximately 850 M NOK 

(approximately 100 M USD) by 2008 

§  The company continues to realize savings with Zycus spend analysis solution, setting even higher ambitions going forward 

§  Spend Visibility 

§  Solution Efficiency 

§  Sustainability and spend control 

§  A 350‐year‐old conglomerate & one of the largest listed company 

on the Norwegian stock exchange 

§  Turnover exceeding NOK 70 billion (10 billion USD) 

§  Rapidly expanding into new business areas though mergers & acquisitions 

Spend Success 

Results 

§ With operations in countries as dispersed and linguistically diverse, the company 

predicted severe challenges to the profitability of its businesses 

§  Upward strain on raw material prices 

§  Pressure on the company’s bottom lines 

© 2009 Zycus Inc. All rights reserved 

Zycus’ Spend Management Solution enables Norwegian giant to save 100 Mn USD 

The initiative provided spend transparency across 40+ ERP platforms and systems in less than six months 

A customized taxonomy structure that reflects supplier market was developed to gain visibility and valuable supplier sight. 

The solution was implemented under extreme time pressures to meet overall plan of reducing spend by approximately 850 M NOK 

The company continues to realize savings with Zycus spend analysis solution, setting even higher ambitions going forward 

Rapidly expanding into new business areas though mergers & acquisitions 

With operations in countries as dispersed and linguistically diverse, the company 

“The Zycus solution enables us to 

capture the inter‐company synergies in 

purchasing, thus creating substantial 

value and revolutionizing the 

possibilities for collaboration.” 

Sr. Project Manager 

© 2009 Zycus Inc. All rights reserved 

Zycus’ Spend Management Solution enables Norwegian giant to save 100 Mn USD

Page 28: Procurement Intelligence

THANK YOU !

© 2009 Zycus Inc. All rights reserved

Anurag Dixit

Vice President, Marketing, Zycus Inc.

+1 888 451 0145

[email protected]

www. zycus.com

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